Sie sind auf Seite 1von 34
Rakuten Overview Rakuten Malaysia Sdn. Bhd. | December 2012 1
Rakuten Overview Rakuten Malaysia Sdn. Bhd. | December 2012 1

Rakuten Overview

Rakuten Malaysia Sdn. Bhd. | December 2012

Rakuten Overview Rakuten Malaysia Sdn. Bhd. | December 2012 1

1

Rakuten Overview Rakuten Malaysia Sdn. Bhd. | December 2012 1
Company Profile Establishment: February 7, 1997 Hiroshi Mikitani   Chairman & CEO: Employees: 8,026

Company Profile

Company Profile Establishment: February 7, 1997 Hiroshi Mikitani   Chairman & CEO: Employees: 8,026

Establishment:

February 7, 1997 Hiroshi Mikitani

 

Chairman & CEO:

Employees:

8,026 (as of Mac. 2012)

Market Cap:

1,150 Billion yen or US$14.8 Billion (JASDAQ, as of November 9, 2011)

Performance:

Net Sales: $4,757.0 M (+9.8%)

EBITDA $1,209 M

(2011) (in USD)

Operating Income: $951.7 M

Gross Transaction Volume: $15.4 B

(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May
(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May
(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May
(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May
(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May
(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May

e-G8 Forum May 24-25 Paris

2

(2011) (in USD) Operating Income: $951.7 M Gross Transaction Volume: $15.4 B 【 e-G8 Forum May
Expanding Business Portfolio Rakuten has built a portfolio to serve a wide array of user

Expanding Business Portfolio

Expanding Business Portfolio Rakuten has built a portfolio to serve a wide array of user needs

Rakuten has built a portfolio to serve a wide array of user needs with

various services offerings, building synergy amongst group business.

Telecommunication

Financial Services

Travel

Portal and Media

IP Telephony

Financial Services Travel Portal and Media IP Telephony Online Bank E-money Security Brokerage Personal L o

Online Bank

E-money

Security

Brokerage

Personal

Loan

Credit Card

E-money Security Brokerage Personal L o a n Credit Card Online Hotel Reservation Blog Internet Research

Online Hotel Reservation

Personal L o a n Credit Card Online Hotel Reservation Blog Internet Research Marriage Information Pay

Blog

Internet

Research

Marriage

Information

Pay per view Video Service

Portal Site

E-Book

Information Pay per view Video Service Portal Site E-Book Internet Shopping Mall Online Book Store M

Internet Shopping Mall

Online Book Store

Mobile Auction

E-Commerce

Store M o b i l e A u c t i o n E-Commerce Global

Global Business

Performance

Marketing

Indonesia Germany

UK

Brazil

Taiwan

Thailand

USA

France

Performance Marketing Indonesia Germany UK Brazil Taiwan Thailand USA France 2005 2008 2009 2010 2011 1997

2005

2008 2009 2010 2011
2008
2009
2010
2011
One Stop Access: “Eco - system Strategy” Customer Flow Single ID ・Shopping mall ・Auction Rakuten

One Stop Access: “Eco-system Strategy”

One Stop Access: “Eco - system Strategy” Customer Flow Single ID ・Shopping mall ・Auction Rakuten Super
Customer Flow Single ID ・Shopping mall ・Auction Rakuten Super Point Business Business E-Commerce Application
Customer Flow
Single ID
・Shopping mall
・Auction
Rakuten Super Point
Business
Business
E-Commerce
Application
Application
・Advertisement
Portal/
Business
Business
・Streaming
Card
Application
Application
Content
・Downloading
・Credit Card
・Recruitment
・Marriage
Rakuten Membership
Business
Business
Travel
Database
Application
Application
E-Money
・Hotels and Facilities
・E-money
・Air Tickets
・Dynamic Packages
Business Business
Business Business
Telecom
Banking
Application
Application
Application
Application
Business Business
Securities
Application
Application
・Fixed IP Telephony
・Mobile IP Telephony
・Stocks
・Payment
・Bonds
・Consumer
・Trust Funds
Loan
・FX
4
IP Telephony ・Mobile IP Telephony ・Stocks ・Payment ・Bonds ・Consumer ・Trust Funds Loan ・FX 4
IP Telephony ・Mobile IP Telephony ・Stocks ・Payment ・Bonds ・Consumer ・Trust Funds Loan ・FX 4
Macro Environment Malaysia and Singapore 5

Macro Environment Malaysia and Singapore

Macro Environment Malaysia and Singapore 5

5

Macro Environment Malaysia and Singapore 5
Macro Environment 1 While ASEAN has total of 11 countries, Malaysia and Singapore are the

Macro Environment 1

Macro Environment 1 While ASEAN has total of 11 countries, Malaysia and Singapore are the top

While ASEAN has total of 11 countries, Malaysia and Singapore are the top two countries with the highest EC penetration rate going forward.

(USD)

Malaysia

Singapore

Indonesia

Philippines

Vietnam

Thailand

Population

28MM

5MM

234MM

90MM

87MM

64MM

GDP / Capita

14,255

41,122

3,990

3,539

2,774

7,907

 

2011

2016

2011

2016

2011

2016

2011

2016

2011

2016

2011

2016

Retail market

32B

39B

21B

25B

118B

162B

55B

72B

29B

38B

72B

102B

EC market

251M

568M

606M

931M

56M

141M

271M

380M

N/A

N/A

441M

711M

EC penetration

0.8%

1.4%

2.8%

3.8%

0.05%

0.09%

0.5%

0.5%

N/A

N/A

0.6%

0.7%

Internet user

17M

21M

4M

4M

36M

80M

11M

21M

28M

43M

22M

36M

Rakuten Malaysia traffic source 3.7% 17.8% 61.0% 20.7%
Rakuten Malaysia
traffic source
3.7%
17.8%
61.0%
20.7%
Rakuten Malaysia traffic source 3.7% 17.8% 61.0% 20.7% EC Penetration* *Exclude Singapore and Vietnam (Vietnam

EC Penetration*

*Exclude Singapore and Vietnam (Vietnam :No data)

1.60% Malaysia 1.40% 1.20% 1.00% Thailand 0.80% 0.60% Philippines 0.40% Indonesia 0.20% 0.00% 2010 2011
1.60%
Malaysia
1.40%
1.20%
1.00%
Thailand
0.80%
0.60%
Philippines
0.40%
Indonesia
0.20%
0.00%
2010
2011
2012
2013
2014
2015
2016

Source: Euromonitor, World bank

6

Philippines 0.40% Indonesia 0.20% 0.00% 2010 2011 2012 2013 2014 2015 2016 Source: Euromonitor, World bank
Macro Environment 2 Malaysia’s Age Distribution has an ideal composition Age Distribution <Taiwan>

Macro Environment 2

Macro Environment 2 Malaysia’s Age Distribution has an ideal composition Age Distribution <Taiwan>
Malaysia’s Age Distribution has an ideal composition Age Distribution <Taiwan> <Japan>
Malaysia’s Age Distribution has an ideal composition
Age Distribution
<Taiwan>
<Japan>
<Malaysia>
Target Age Group
(20-50’s) will expand
43.1
46.7
in the future
Target Age Group
36.2
37.4
25.7
26.3
Median Age (2010)
Source: Euromonitor
PC Tablet
PC
Tablet

Mobile Phone

7.8% 9.5% 82.6%
7.8%
9.5%
82.6%
26.3 Median Age (2010) Source: Euromonitor PC Tablet Mobile Phone 7.8% 9.5% 82.6% 5.2% 2.4% 92.4%
5.2% 2.4% 92.4%
5.2% 2.4%
92.4%
2.9% 1.9% 95.1%
2.9% 1.9%
95.1%

7

26.3 Median Age (2010) Source: Euromonitor PC Tablet Mobile Phone 7.8% 9.5% 82.6% 5.2% 2.4% 92.4%
What is Rakuten Ichiba? 8
What is Rakuten Ichiba? 8

What is Rakuten Ichiba?

8

What is Rakuten Ichiba? 8
Unique Business Model - Rakuten Ichiba While Global EC Players are considered as “product centric”,

Unique Business Model - Rakuten Ichiba

Unique Business Model - Rakuten Ichiba While Global EC Players are considered as “product centric”, Rakuten

While Global EC Players are considered as “product centric”, Rakuten

tends to be “shop centric” and “empowers” the merchant

“Shopping is Entertainment”

Product Centric

the merchant “Shopping is Entertainment” Product Centric C to C Marketplace PRODUCT SPECIFIC INDIVIDUAL-TO-INDIVIDUAL

C to C Marketplace

PRODUCT SPECIFIC INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID

PRODUCT SPECIFIC INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID Shop Centric B to B to C Marketplace Product Centric

Shop Centric

SPECIFIC INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID Shop Centric B to B to C Marketplace Product Centric B

B to B to C

Marketplace

INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID Shop Centric B to B to C Marketplace Product Centric B to

Product Centric

INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID Shop Centric B to B to C Marketplace Product Centric B to

B to C

Inventory Model

INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID Shop Centric B to B to C Marketplace Product Centric B to

9

INDIVIDUAL-TO-INDIVIDUAL AUCTION / BID Shop Centric B to B to C Marketplace Product Centric B to
Rakuten Ichiba Concept Transaction 1 Merchant opens shop on marketplace 2 User visits MP and

Rakuten Ichiba Concept

Rakuten Ichiba Concept Transaction 1 Merchant opens shop on marketplace 2 User visits MP and orders

Transaction

1

1 Merchant opens shop on marketplace

Merchant opens shop on marketplace

Merchant opens shop on marketplace

2

User visits MP and

orders products on shop sites

2a

Payment and delivery info is sent to the merchant.

User pays for goods

3

3 Merchant sends products to user
Merchant sends products to user

Merchant sends products to user

Online Shopping Mall Diagram

Users

Outside Marketing
Outside
Marketing
B Rakuten Ichiba (MP)
B
Rakuten
Ichiba
(MP)

Rakuten

2 RMS(*1) 3 Shop 1 Merchant
2
RMS(*1)
3
Shop
1
Merchant
C
C
2a D A
2a
D
A

Rakuten’s Roles

A

Rakuten approves to open shop

after screening of merchants.

B

Rakuten drives traffic to the MP

(e.g. Online/Offline Marketing,

loyalty program, newsletter etc.)

C

Rakuten operates the MP: site

updates, escrow service,

member service etc.

D

Rakuten provides online sales

know-how to merchants through

designated ECC(*2)

(*1) RMS: Rakuten Merchant Server (E-commerce platform)

(*1) RMS: Rakuten Merchant Server (E-commerce platform) (*2) ECC: E-Commerce Consultant(consults merchants of EC

(*2) ECC: E-Commerce Consultant(consults merchants of EC know-how)

10

RMS: Rakuten Merchant Server (E-commerce platform) (*2) ECC: E-Commerce Consultant(consults merchants of EC know-how) 10
What are the advantages with Rakuten? 11

What are the advantages

with Rakuten?

What are the advantages with Rakuten? 11

11

What are the advantages with Rakuten? 11
Comparisons with other B2C sites B2B2C Marketplace like Rakuten provides some significant advantages over other

Comparisons with other B2C sites

Comparisons with other B2C sites B2B2C Marketplace like Rakuten provides some significant advantages over other B2C

B2B2C Marketplace like Rakuten provides some significant advantages over other B2C sites.

 

Other B2C

   

Sites

Rakuten

Rakuten Values

Business Relationship

Supplier

Merchant

Rakuten “empower merchants”

Business / Brand

Business / Brand  
Business / Brand  
 

Exposure

Your own shop page in Rakuten

Loyalty Program

Loyalty Program Rakuten Super Points program
Loyalty Program Rakuten Super Points program

Rakuten Super Points program

System / Tools / Interface

System / Tools / Interface You can upload products, update
System / Tools / Interface You can upload products, update

You can upload products, update

price / inventory etc.

Own Customer Data

Own Customer Data You have access to your customer
Own Customer Data You have access to your customer

You have access to your customer

database

E-commerce

E-commerce Rakuten will provide knowledge on
E-commerce Rakuten will provide knowledge on

Rakuten will provide knowledge on

Consultancy

how to increase sales

Advertising & Promotions

Advertising & Promotions A&P campaigns to promote your
Advertising & Promotions A&P campaigns to promote your

A&P campaigns to promote your

shop and products

how to increase sales Advertising & Promotions A&P campaigns to promote your shop and products 12

12

how to increase sales Advertising & Promotions A&P campaigns to promote your shop and products 12
Benefits for Merchants Rakuten empowers merchants in 3 main areas, in order to make sure

Benefits for Merchants

Benefits for Merchants Rakuten empowers merchants in 3 main areas, in order to make sure your

Rakuten empowers merchants in 3 main areas, in order to make sure your online retailing a smooth and effective experience.

SEM / SEO Analysis Social Media Campaign Promotions Success Cases Traffic Knowledge Newsletter System Operation
SEM / SEO
Analysis
Social Media
Campaign
Promotions
Success Cases
Traffic
Knowledge
Newsletter
System
Operation Support
Storefront
Mail Magazine
Backoffice
Analytics
Cases Traffic Knowledge Newsletter System Operation Support Storefront Mail Magazine Backoffice Analytics 13

13

Cases Traffic Knowledge Newsletter System Operation Support Storefront Mail Magazine Backoffice Analytics 13
What are the supports from ECC 14

What are the supports

from ECC

What are the supports from ECC 14

14

What are the supports from ECC 14
E-Commerce Consultancy (ECC) Rakuten supports your online business with E-Commerce knowledge and know-how via our

E-Commerce Consultancy (ECC)

E-Commerce Consultancy (ECC) Rakuten supports your online business with E-Commerce knowledge and know-how via our ECC.

Rakuten supports your online business with E-Commerce knowledge and know-how via our ECC.

1
1
 

Advise on how to create

Web Creation

attractive and descriptive

Guidance

web page (shop & product

page)

2
2

Order

Management

Assistance

Support on how to handle

online order

3
3

Sales &

Promotions

Data analysis and know-

how to increase merchant’s

revenue

on how to handle online order 3 Sales & Promotions Data analysis and know- how to
on how to handle online order 3 Sales & Promotions Data analysis and know- how to

15

on how to handle online order 3 Sales & Promotions Data analysis and know- how to
Sharing with the target of GMS on the month Each ECC shares with merchants about

Sharing with the target of GMS on the month

Sharing with the target of GMS on the month Each ECC shares with merchants about the

Each ECC shares with merchants about the target of GMS.

It is the most important thing to advance the ECC activities.

Because it does not mean as long as merchants don’t start thinking by themselves.

Current

as merchants don’t start thinking by themselves. Current Goal How to Fill in the GAP ECC

Goal

How to Fill in the GAP

ECC is an empowerment partner for the merchant.

ECC has to share the target and current situation and consult with them how to fill the GAP.

16

for the merchant. ECC has to share the target and current situation and consult with them
for the merchant. ECC has to share the target and current situation and consult with them
Campaign Merchant’s campaign to generate & increase GMS 17
Campaign Merchant’s campaign to generate & increase GMS 17

Campaign

Campaign Merchant’s campaign to generate & increase GMS 17
Campaign Merchant’s campaign to generate & increase GMS 17

Merchant’s campaign to generate &

increase GMS

17

Campaign Merchant’s campaign to generate & increase GMS 17
Events Many events to attract more online shoppers 18

Events

Events Many events to attract more online shoppers 18
Events Many events to attract more online shoppers 18

Many events to attract more online

shoppers

18

Events Many events to attract more online shoppers 18
Support from our SYSTEM (RMS) 19

Support from our SYSTEM (RMS)

Support from our SYSTEM (RMS) 19

19

Support from our SYSTEM (RMS) 19
RMS (Rakuten Merchant Server) Training We provide on site training or via Skype (long distance)

RMS (Rakuten Merchant Server)

RMS (Rakuten Merchant Server) Training We provide on site training or via Skype (long distance)  

Training

We provide on site training or

via Skype (long distance)

 

i) Default template

RMS system

ii) Easy to learn and manage

Backend

Support

We provide technical support

i) Default template RMS system ii) Easy to learn and manage Backend Support We provide technical
i) Default template RMS system ii) Easy to learn and manage Backend Support We provide technical

20

i) Default template RMS system ii) Easy to learn and manage Backend Support We provide technical
Basic Store Creation Flow Basic steps to shop open Login Item Registration Web Page Design

Basic Store Creation Flow

Basic Store Creation Flow Basic steps to shop open Login Item Registration Web Page Design Payment

Basic steps to shop open

Login Item Registration Web Page Design Payment Setting Delivery Setting
Login
Item
Registration
Web Page
Design
Payment
Setting
Delivery
Setting

Login to Rakuten system (RMS Main Menu)

Taking item photos Planning category structure

Fill a CSV file and upload item information

Create Signboard, Left Navigation, Header and Footer

Put additional banners/texts on site (if any)

Select applicable payment method

Select applicable delivery method

Set a shipping cost

21

on site (if any)  Select applicable payment method  Select applicable delivery method  Set
on site (if any)  Select applicable payment method  Select applicable delivery method  Set
RMS Main Menu Merchant Portal site will be provided for Rakuten Merchants. 22

RMS Main Menu

RMS Main Menu Merchant Portal site will be provided for Rakuten Merchants. 22

Merchant Portal site will be provided for Rakuten Merchants.

RMS Main Menu Merchant Portal site will be provided for Rakuten Merchants. 22
RMS Main Menu Merchant Portal site will be provided for Rakuten Merchants. 22

22

RMS Main Menu Merchant Portal site will be provided for Rakuten Merchants. 22
Item Upload By using Bulk item upload system, you can list many products in one

Item Upload

Item Upload By using Bulk item upload system, you can list many products in one step!

By using Bulk item upload system, you can list many products in one step!

item upload system, you can list many products in one step! 1. Input all the info

1. Input all the info in

CSV file

1. Upload the CSV

file on the site.

* Please double-check

the price and other info

before upload.

CSV file 1. Upload the CSV file on the site. * Please double-check the price and
CSV file 1. Upload the CSV file on the site. * Please double-check the price and

23

CSV file 1. Upload the CSV file on the site. * Please double-check the price and
Shop Top Page You can brand your company to put banner / Introduction as you

Shop Top Page

Shop Top Page You can brand your company to put banner / Introduction as you like.

You can brand your company to put banner / Introduction as you like.

Search

Page You can brand your company to put banner / Introduction as you like. Search Image

Image Banner

Introduction

Link to item

24

Page You can brand your company to put banner / Introduction as you like. Search Image
Page You can brand your company to put banner / Introduction as you like. Search Image
Item Page After uploading the data, you can check the result on your item page.

Item Page

Item Page After uploading the data, you can check the result on your item page. Signboard

After uploading the data, you can check the result on your item page.

Signboard

Left side

Navigation

result on your item page. Signboard Left side Navigation Tag Line and Item Name Specific Info

Tag Line

and

Item Name

Specific

Info

-Picture

-Price

-Variation

-Stock

-Cart

-Shipping

-Payment

-SNS

Tag Line and Item Name Specific Info -Picture -Price -Variation -Stock -Cart -Shipping -Payment -SNS
Tag Line and Item Name Specific Info -Picture -Price -Variation -Stock -Cart -Shipping -Payment -SNS
Basic Order Management Flow Basic step of Order Management Order Thanks Mail Payment Shipment Completion

Basic Order Management Flow

Basic Order Management Flow Basic step of Order Management Order Thanks Mail Payment Shipment Completion 

Basic step of Order Management

Order Thanks Mail
Order
Thanks Mail
Payment Shipment
Payment
Shipment
Completion
Completion

Check order detail. (Product, Payment way, Delivery date)

Check if stock is available or not. Check delivery cost (If necessary, change by delivery page)

Send ‘Thanks mail’ for each order.

Check if payment is already completed.

If the order is by credit card, recommend to wait 24hrs until shipping.

Deliver the product after payment is completed.

Input shipping date and change a shipping status.

The order is automatically considered as complete after 7days past the shipping date.

26

change a shipping status.  The order is automatically considered as complete after 7days past the
change a shipping status.  The order is automatically considered as complete after 7days past the
Our Partners 27
Our Partners 27

Our Partners

27

Our Partners 27
Partnership Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e

Partnership

Partnership Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l

Rakuten Malaysia works with different trusted partners in different aspects

Payment Gateway

Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l i
Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l i

Delivery

Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l i
Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l i
Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l i

28

Rakuten Malaysia works with different trusted partners in different aspects Payment Gateway D e l i
Our Mission & Goal 29

Our Mission & Goal

Our Mission & Goal 29

29

Our Mission & Goal 29
Executive Summary 1. Retail Market is clearly shifting from offline to online in Malaysia /

Executive Summary

Executive Summary 1. Retail Market is clearly shifting from offline to online in Malaysia / Singapore

1. Retail Market is clearly shifting from offline to online in

Malaysia / Singapore and will continue to do so.

2. Customers care about Security and Trust when shopping online.

3. Currently, there are no leading Online Shopping Mall. Now is the chance to take the First

Movers Advantage.

4. Rakuten will support you with Japan’s No.1 EC Know-how as

well as Global Knowledge.

Japan’s No.1 EC Know -how as well as Global Knowledge. Rakuten will become the No. 1

Rakuten will become the No. 1 Trusted E-Commerce Site in Malaysia / Singapore

EC Know -how as well as Global Knowledge. Rakuten will become the No. 1 Trusted E-Commerce

30

EC Know -how as well as Global Knowledge. Rakuten will become the No. 1 Trusted E-Commerce
Appendix 1: Media Coverage 31

Appendix 1:

Media Coverage

Appendix 1: Media Coverage 31

31

Appendix 1: Media Coverage 31
Mentions in local press The Edge Financial Daily (25/5/2012) Sin Chew Daily (6/6/2012) Berita Harian

Mentions in local press

The Edge Financial Daily (25/5/2012)

Mentions in local press The Edge Financial Daily (25/5/2012) Sin Chew Daily (6/6/2012) Berita Harian (25/6/2012)

Sin Chew Daily (6/6/2012)

Berita Harian (25/6/2012)

The Star (6/7/2012)

32

View more media clips here: http://www.facebook.com/media/set/?set=a.378185492229108.77006.349776005070057&type=3 32
View more media clips here: http://www.facebook.com/media/set/?set=a.378185492229108.77006.349776005070057&type=3 32
Appendix 2: Our Merchants 33

Appendix 2:

Our Merchants

Appendix 2: Our Merchants 33

33

Appendix 2: Our Merchants 33
Merchants On Board These are the leading retail chain stores operating in major shopping malls

Merchants On Board

Merchants On Board These are the leading retail chain stores operating in major shopping malls AND

These are the leading retail chain stores operating in major shopping

malls AND online stores in Malaysia supporting Rakuten Malaysia.

retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.

34

retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.
retail chain stores operating in major shopping malls AND online stores in Malaysia supporting Rakuten Malaysia.