Keith A.

Harper
Keithharper253@yahoo.com (858) 229-1149

http://www.linkedin.com/in/keithharpersony San Diego Ca. 92128

Profile:
A strategic, growth oriented finance and credit leader, experienced in both consumer and B2B product & service industries, who effectively balances revenue opportunities with bad debt and loss mitigation.

Complex trade credit deal structuring Strategic A/R Management Creative Customer Workout Planning Accurate Risk Forecasting Effective Cross Divisional Budget Planning Efficient Multi-Office/Home Office Team Management Engaging Customer Communication & Relationship Management

Experience:
Accounts Managed
Amazon.com Costco Frys Electronics Radioshack HH Gregg JC Penney Rent A Center Ingram Micro Worldwide Tech Services Research In Motion Elcoteq Inc. Foxconn National Amusements AMC Theaters Regal Cinemas Hollywood Theaters Real D Inc. Panavision Deluxe Laboratories Professional Sports teams Broadcast industry Automotive industry Municipalities

Sony Electronics Inc.

Sr. Financial Services Mgr.

12/01 - present

Manage underwriting and risk analysis support for five uniquely structured B2B divisions within domestic business operations with sales of $1-2B annually. Monitor $400M+ monthly A/R portfolio while facilitating sales growth and exceeding bad debt results for 10+ years. Recipient of 2009 and 2011 team COO awards Member of core leadership team consolidating 3 support groups to maximize efficiencies and improve national guideline consistency. Collaborate with Sr. management in ongoing development, implementation and maintenance of systems, procedures and policies. Improved ongoing strategies in defense of bankruptcy and preference issues. Highly involved in transformation projects including direct customer fulfillment to distribution, SAP systems conversions and strategic investment project pricing. Liaison with parts / service and digital cinema sales groups to provide creative approaches in managing risk and adapting to leasing arrangements needed in an ultra-competitive market Successfully managed remote team while driving policy changes to improve efficiencies. Developed 2 day training program directed at driving uniformity with new groups.

10/96 12/01

Financial Services Mgr.

Lead underwriting support for Consumer Electronics division with emphasis in re-engaging risk management strategy planning for three sales branch locations. Promoted, improved, and developed relationships with Sr. sales management while monitoring A/R portfolio of $100-150M. Lead transition and successfully rebuilt team to emphasize financial risk management strategies vs. existing collections approach. Presented in-depth customer analysis, account overviews and updates at regular Sr. Sales planning meetings. Provided direction to Customer Service on delinquency and work out situations to minimize bad debt. Enhanced customer relationships through on site meetings with Sr. management to assess financial condition. Co-developed two day educational class for non-financial managers.

Keith A. Harper
Keithharper253@yahoo.com (858) 229-1149

San Diego Ca. 92128

Previous Experience Includes

Abbott Laboratories, Reimbursement Operations Manager o Oversee general operations of revenue sharing Home Infusion billing services, provided to approximately 30 client hospitals. o Managed $25M monthly A/R with total budget of $2.1M, supervisory responsibility for 36 employees; 3 direct reports, 33 indirect o Maintained overall departmental DSO of 130 days (industry average 152) and performed semiannual client risk/reserve analysis. o Monitored and communicated changes in payer policy coverage guidelines via newsletters / client conference calls, reviewing profit potential through analysis of payor mixes and providing consultant services to clients. Abbott Laboratories, Regional Credit Manager o Managed domestic wholesaler, retail chain and doctor receivables, including collection activities of 13 employees (6 direct & 7 indirect reports), totaling $220M/mnth. o Extensive interface with top level divisional management on risk management, customer service levels and DSO performance. Consumer / Commercial Loan Officer

Education
SOUTHERN ILLINOIS UNIVERSITY Business Administration (Marketing)