RESUME

PERSONAL DATA Name Address Mobile Telephone Home Telephone E-mail Address Gender Place, Date of Birth Citizenship Proficiency in Languages Marital Status

: Peter : Jl. A1 no.3 Cipinang Muara, Jakarta 13420, Indonesia : +62.818.08019218 : +62.21.8501157 : peter.peter@siemens.com / cloud_333034@hotmail.com : Male : Jakarta, 27 January 1981 : Indonesia : English (oral and written) : Married

OBJECTIVE To work in a challenging environment that provides continual personal and intellectual challenge through creative problem solving. To manage and apply my skills and knowledge to a range of projects that can help improve its efficiency and competitiveness. EDUCATION Bachelor of Engineering Electrical Engineering 1999 - 2003 Trisakti University, Jakarta. Concentrated Studies : Computer Engineering. GPA : 3.14 out of 4. WORKING EXPERIENCE 1. Technical Support Engineer Siemens Regional Support Center Asia Pacific Full Time 2009 Present Area of expertise : CT (Computed Tomography) Mission of Function : Providing second level technical support to Siemens Customer Service Engineer (Field Service Engineer ) of all countries in Asia pacific time zone for respective Modality. This includes assistance in technical matters as well as in questions about application concerns. Additional duties consist in the System Event Monitoring, Virus Protection, Software Distribution and in centralizing the Value Added Service (VAS) for the countries of the Asia Pacific time zone Areas of responsibilities : Receive calls on respective modality from USC or Field service CSE's, in a PC office environment, with SAP & with an advance telephone system. Register & understand system malfunction as well as customer situation. Analysis of the Technical malfunction with help of the CSE, Remote Diagnostic & Knowledge database. Take necessary action by using problem solution techniques, setting priorities & if required follow escalation matrix to escalate problem to HSC Follow-up with CSE's & Headquarter Support Center for call closing On site support of the service engineer Documenting solution in Knowledge data base.

2. Service Engineer Full Time 2003 2009 Siemens Healthcare Indonesia Area of expertise : CT (Computed Tomography), MRI (Magnetic Resonance Imaging), and US (Ultrasonography). Areas of responsibilities : performing/planning installations, start-ups, maintenance, repairs and updates of all products within my area of expertise. assisting colleague in my modality group; maintaining customer satisfaction, in particular within the framework of Customer Services; communicating with the Uptime Service Center, CS co-workers, sales and other partners in my region; collaborating with the Uptime Service Center and adhering to CS processes; ensuring that service escalation procedures are complied with and that all customer requests, complaints and comments communicated are forwarded to the corresponding department for action; ensuring efficient use of resources; ensuring that all tools and test equipment issued are properly maintained and calibrated and that all company assets issued are kept safe and secure at all times; maintaining and updating all forms of technical documentation; maintaining personal PC literacy; ensuring that all tasks are carried out to the highest possible standards of quality and customer satisfaction while observing national and local regulations and safety standards, as well as regional and Med CS guidelines. 3. Engineering Trainee Full Time in May 2002 Siemens Indonesia Healthcare Major project completed: 1 a. Project Report 0 Including : 1 Basic of X-Ray and CT Scan 2 Somatom Plus 4 system function. 2 b. Field work 3 This role involved: 0 Maintenance of CT Scan 1 Basic troubleshooting of CT Scan

Completed trainings in Siemens:

Number CT4SLIDEGA CT2SENSHO MR2ESSENZA US2ANTARES US2XSERIES US2SEQUOIA Title SLIDING GANTRY WORKSHOP Sensation 10, 16, Cardiac, 40, 64, Open Systems Hands On MAGNETOM ESSENZA System Course ANTARES System Service ACUSON X-Series System Service Location Shanghai Shanghai Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Erlangen Date May 10, 2010 May 12, 2009 Apr 7, 2009 Apr 22, 2009 Feb 2, 2009 Feb 18, 2009 Nov 19, 2007 Nov 23, 2007 Nov 12, 2007 Nov 16, 2007 Nov 5, 2007 Nov 9, 2007 May 14, 2007 May 31, 2007 Apr 30, 2007 May 11, 2007 Nov 21, 2006 Nov 24, 2006 Oct 12, 2006 Oct 13, 2006 Oct 9, 2006 Oct 11, 2006 Dec 6, 2004 Dec 17, 2004 Nov 22, 2004 Dec 3, 2004 Nov 15, 2004 Nov 19, 2004 Aug 16, 2004 Aug 20, 2004 Jul 26, 2004 Aug 13, 2004

ACUSON SEQUOIA SYSTEM SERVICE MR2CONCERT MAGNETOM Concerto System MR1MRBASIC US2G5060C7 US2G20 US1IQF CT2P10HO CT1CTBASIC CT2SYNGO AX2PLSXLXD AX1XRAYICO MR BASICS SONOLINE G50 G60 S ACUSON CV 70 SYSTEM SERVICE SONOLINE G20 Sys tem Service IMAGE QUALITY FUNDAMENTALS Emotion, Emotion Duo, Emotion 6 System Hands On CT BASICS CT SYNGO SYSTEMS WITH PL SX 65/80/LX/VIDEOMED DIC Fundamentals X-ray Technique

INTERESTS 1 Reading 2 Sport Activities: Swimming, Tennis, Badminton. REFERENCES Professional and academic referees available upon request