LEADING TEAMS

Management Skills for the New and Prospective Manager

As a new manager you are confronted with a job where the primary focus has changed from doing things personally to getting things done through others. The skills you have developed up to now may differ greatly from those you need to manage and motivate others. This workshop introduces you to what you need to know to succeed. You will return to work confident and enthusiastic about the future, certain your next moves will be the right ones, making yourself a valuable member of the managerial team.
DAY ONE The Role of the Manager Identifying the responsibilities of a manager and the skills required Managing the transition to manager Developing a positive self-image and confidence in your role Planning and Organising Identifying your core purpose and determining priorities Setting goals and objectives Developing strategies to achieve goals and objectives Achieving organisational objectives through teamwork Time Management Learning solid techniques for managing your time Identifying time wasters Managing meetings effectively Managing emails efficiently Delegation and Coaching Understanding the importance of effective delegation Identifying tasks that can be delegated and opportunities for coaching Learning styles - understanding how people learn Developing and practising your coaching skills DAY TWO Motivation Recognising motivational factors and why people work Assessing your motivation and that of your team Identifying practical ways of motivating and encouraging your team Leadership Understanding the difference between managers and leaders Recognising styles of leadership Choosing the appropriate leadership style in any given situation Interpersonal Communication Understand and develop your non-verbal communication, including body language and the use of silence Improving your listening skills Assertiveness Developing and practising assertive techniques for handling and resolving difficult situations Identifying sources of power and how to use them effectively Dealing with the matrix organisation DAY THREE

Workshop Objectives Develop an appropriate leadership style Motivate your staff Plan and organise your workload Apply practical time management techniques Delegate with authority Conduct performance appraisals to develop your staff Make decisions confidently Coach inexperienced subordinates

Who will the Workshop benefit? Anyone new to management or about to assume a managerial role who has had little or no formal training and cannot afford to learn by trial and error.

Workshop Duration 3 Days

Workshop Information (Dates, Locations & Fees) Visit www.frost.com/leadership0940

Related Workshops Leading a Virual and Remote Team Business Communication Skills

Decision Making and Problem Solving Identifying problems Using a model for decision-making Practising problem solving techniques e.g. brainstorming and SWOT analysis Choosing a course of action Evaluating the process and results Performance Management Developing and practising giving and receiving feedback Soliciting feedback from others Understanding the objectives of a performance review Developing your staff communication Taking Charge of Your Own Development Applying new techniques and skills to your job Taking charge of your own development Developing a personal action plan to implement when you return to work
Tel: +44 (0)20 7915 7878 | Email: frost.learning@frost.com | Website: www.learning.frost.com