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Ricoh, Gestetner, Nashuatec, RexRotary " - Ricoh 2"

Ricoh 2010, 2050, 2070


Code E1 E2 E5 E6 E7 E8 E9 EA Exposure lamp Scan Fuser Drive Master Exp. Lamp heater/Exp. Lamp thermistor of thermofuse Optics board Interface - sorter Description

Ricoh 3013, 3213


Code 11 12 12 21 22 28 29 2A 2B 40 52 53 55 70 96 U2 Exposure lamp open Exposure lamp stays on Zero cross. Main board or DC power supply Scan home problem (did not return home) Scan home problem (did not leave home) Lens home problem (did not get home) Lens home problem (did not leave home) Mirror home problem (did not get home) Mirror home problem (did not leave home) Optics thermistor open Low fuser temperature. Lamp, thermal switch, thermistor High fuser temperature. Themistor, AC driver, pinched wire Fuser thermistor open Waste toner. 80K copies or 9 toner cartridges have been run. Reset with SP mode 83 Document feeder drive problem User code. Key counter not installed Description

Ricoh 3020, 3050, 3060


Code Description

E1 E2 E3 E4 U1 U2 U3

Scanner of Exp. Lamp Main drive or relay RA2 Fuser Total counter Interlock or thermal fuse Key counter Oil (later machines)

Ricoh 3320
Code E1 E2 E5 E6 E7 U3 U5 Exposure lamp Scan problem Fuser Drive Toner waste is full Developer unit is not installed Add fuser oil Description

Ricoh 3513, 3713


Code 11 12 21 22 28 29 2A 2B 40 52 53 54 55 Exposure lamp open Exposure lamp stays on Scan home problem Scan home problem(did not return home) Lens home problem (did not get home) Lens home problem (did not leave home) Mirror home problem (did not get home) Mirror home problem (did not leave home) Optics thermistor open Low fuser temperature. Lamp, thermal switch, thermistor High fuser temperature. Thermistor, AC driver, pinched wire Fuser low temperature on early EPROM Fuser thermistor open Description

Ricoh 4015

Code E11 E12 E13 E14 E21 E22 E28 E29 E2A E2B E40 E42 E52 E53 E54 E55 U1 U2 U4 U6 Exposure lamp problem Exposure lamp problem

Description

Zero cross. Main board or power supply board Same as E13 Scan home problem Scan home problem Lens home sensor Lens home problem 4th & 5th mirror home problem 4th & 5th mirror home problem. Fuse 2 on AC/DC board Optics thermistor Bad transfer corona or HVT Low fuser temperature High fuser temperature Fuser lamp on too long Fuser thermistor open Right side open No key counter Sorter not latched, not closed Developer unit not in place

Ricoh 4022, 4027


Code C1 C2 C3 C4 C5 C6 C7 E101 E103 E120, 121 E124 E140 Front door open Exit door Cassette cover LCT cover Sorter open or not latched to machine, or fuse 304 on DC power board ADF cover Right side cover Exposure lamp too long Frequency problem Scan home problem Scan drive problem Lens home, or fuse 303 on DC board Description

E141-143 E144, 145 E191 E302 E346 E351 E352 E353 E354 E355 E356 E405 E440 E442 E501 E502 E503 E504 E505 E506 E507 E522-525 E541 E542 E543 E544 E547 E548 E620 E621 E623 E720 E721 E722 E723 E724 E900, 901

Lens home sensor, fuse 303 on DC board Mirror sensor, fuse 303 on DC board Image density sensor error Charge roller problem or HVT problem Bias loss Image density sensor problem TD sensor error Vsp problem. Dirty or bad image density sensor Vsg problem. Same as E353 Toner density sensor problem Same as 355 Transfer belt or charge roller drive Main drive Drum charge thermistor Upper lift motor Lower lift motor 1st tray motor 2nd tray motor 3rd tray motor Tray main motor drive problem LCTl lift motor Jogger sensor Fuser thermistor Fuser temperature too low Fuser temperature too high Fuser temperature too high Fuser lamp won't shut off Fuser temperature too high or too low Communication problem between main board and ARDF Communication problem between main board and sorter Communication problem between main board and paper trays Sorter stapler timing roller sensor Sorter stapler bin lift sensor Sorter stapler jogger sensor Sorter stapler grip sensor Sorter stapler error Copy counter

U2 U6 U7

Key counter Fuser unit not installed properly Duplex unit

Ricoh 4065
Code E1 E2 E3 E4 E5 E6 E7 E8, E9 EA Eb EC Ed EE EF Exposure lamp Lamp relay Registration start switch Scan not home No home position lens home switch not on Lens home switch off Encoder Thermofuse Thermistor Not ready Pulse generator Total counter Optics Description

Ricoh 4085
Code 11 12 20 21 23 24 28 29 52 53 54 61 91 Exposure lamp Lamp relay Low frequency encoder output Scan No registration start signal No home position Lens home position not on Lens home position not off Thermofuse Thermistor Not ready Pulse generator Total counter Description

93

Interface

Ricoh 4215, 4220, 4222


Code E11 E12 E13 E21, 22 E28, 29 E2A E2B E52 E53 E55 E70 E80 E82, 83 U1 U2 U4 U5 U7 Exposure lamp problem Exposure lamp problem Zero cross Scan home problem. Fuse 102 on DC power supply Lens home problem 4th & 5th mirror home problem. Fuse 101 on DC power supply 4th & 5th mirror home problem Low fuser temperature High fuser temperature Fuser thermistor open Waste toner full Communication problem between copier and duplex unit. Fuse 100 or 101 on DC power supply bored Jogger home problem Right side open No key counter Sorter not latched or not closed Cassette lift sensor Duplex open Description

Ricoh 4400
Code 11 12 21, 22 23 24 25 28 29 2A 2A Exposure lamp Exposure lamp stays on Scan not home No signal from registration switch Scan not home Scan Lens not home Lens won't leave home Second scan sensor Mirror sensor stays actuated Description

2B 2B 2C 2D 31 32 41 52 53 54 55 56 61 81, 82 82 91 93

Mirror sensor stays actuated Scan sensor Scanner moving too fast Scanner moving too slowly or not moving Drum thermistor Toner sensor Third cassette lift motor sensor Fuser thermofuse Fuser thermistor Low temperature at warm up High temperature at warm up Low temperature after warm up Pulse generator Duplex jogger Duplex jogger Counter Main board

Ricoh 4410
Code 11 21 23 24 28 29 2A 2B 2C 2D 31 32 41 53 54 55 Exposure lamp Scan not home No signal from regulator switch Scan not home Lens not home Lens won't leave home Second scan flasher Scan sensor Scanner moving too fast Scanner moving too slowly Drum thermistor Toner sensor Third cassette lift motor sensor Fuser thermistor Low temperature at warm up High temperature at warm up Description

56 61 91 93

Low temperature after warm up Pulse generator Counter Main board

Ricoh 4420
Code E1 E2 E3 E4 E5 E6 E7 E8, E9 EA Eb EC Ed EE EF Exposure lamp Lamp relay Registration start switch Scan not home No home position lens home switch not on Lens home switch off Encoder Thermofuse Thermistor Not ready Pulse generator Total counter Optics Description

Ricoh 4421
Code 21, 22 28, 29 2A, 2B Scanner home position error Lens home position error 4th/5th mirror home position error Description

Ricoh 4430, 4460, 4480, 4490


Code 11 21 23 24 Exposure lamp Scan not home No signal from regulator switch Scan not home Description

28 29 2A 2B 2C 2D 31 32 41 53 54 55 56 61 91 93

Lens not home Lens won't leave home Second scan flasher Scan sensor Scanner moving too fast Scanner moving too slowly Drum thermistor Toner sensor Third cassette lift motor sensor Fuser thermistor Low temperature at warm up High temperature at warm up Low temperature after warm up Pulse generator Counter Main board

Ricoh 4522, 4527


Code C1 C2 C3 C4 C5 C6 C7 E101 E103 E120, 121 E124 E140-143 E144, 145 E191 E302 E346 E351 Front door open Exit door Cassette cover LCT cover Sorter open or not latched to machine, or fuse 304 on DC power board ADF cover Right side cover Exposure lamp too long Frequency problem Scan home problem Scan drive problem Lens home, or fuse 303 on DC board Mirror sensor, fuse 303 on DC board Image density sensor error Charge roller problem or HVT problem Bias loss Image density sensor problem Description

E352 E353, 354 E355, 356 E405 E440 E442 E501 E502 E503 E504 E505 E506 E507 E522-525 E541 E542 E543 E544 E547 E548 E620 E621 E623 E720 E721 E722 E723 E724 E900, 901 U2 U6 U7

TD sensor error Vsp problem. Dirty or bad image density sensor Toner density sensor problem Transfer belt or charge roller drive Main drive Drum charge thermistor Upper lift motor Lower lift motor 1st tray motor 2nd tray motor 3rd tray motor Tray main motor drive problem LCTl lift motor Jogger sensor Fuser thermistor Fuser temperature too low Fuser temperature too high Fuser temperature too high Fuser lamp won't shut off Fuser temperature too high or too low Communication problem between main board and ARDF Communication problem between main board and sorter Communication problem between main board and paper trays Sorter stapler timing roller sensor Sorter stapler bin lift sensor Sorter stapler jogger sensor Sorter stapler grip sensor Sorter stapler error Copy counter Key counter Fuser unit not installed properly Duplex unit

Ricoh 5000, 5010


Code 11 Exposure lamp Description

12 21-24 25 28 2A, 2B 2C, 2D 2E 31 43 52 53 54 55 61 81, 82 91 93 94

Exposure lamp relay Scan Scan motor Lens position 2nd scan home Scan motor Encoder Drum thermistor Lower paper feed Thermofuse Thermistor No heat Overheat Drive system Jogger problem Counter Optics and main board interface Optics board and main board interface

Ricoh 5035, 5535


Code C1 C2 C3 C4 C5 C6 C7 E101 E103 E120, 121 E124 E140-143 E144, 145 E191 E302 Front door open Exit door Cassette cover LCT cover Sorter open or not latched to machine, or fuse 304 on DC power board ADF cover Right side cover Exposure lamp on too long Frequency problem Scan home problem Scan drive problem Lens home, or fuse 303 on DC board Mirror sensor, fuse 303 on DC board Image density sensor problem Charge roller problem or HVT problem Description

E346 E351 E352 E353, 354 E355 E356 E405 E440 E442 E501 E502 E503 E504 E505 E506 E507 E522-525 E541 E542 E543 E544 E547 E548 E620 E621 E623 E720 E721 E722 E723 E724 E900, 901 U2 U6 U7

Bias loss Image density sensor error TD sensor error Vsp problem. Dirty or bad image density sensor Toner density sensor problem Vsp problem. Dirty or bad image density sensor Transfer belt or charge roller drive Main drive Drum charge thermistor Upper lift motor Lower lift motor 1st tray motor 2nd tray motor 3rd tray motor Tray main motor drive problem LCT lift motor Jogger sensor Fuser thermistor Fuser temperature too low Fuser temperature too high Fuser temperature too high Fuser lamp won't shut off Fuser temperature too high or too low Communication problem between main board and ARDF Communication problem between main board and sorter Communication problem between main board and paper trays Sorter stapler timing roller sensor Sorter stapler bin lift sensor Sorter stapler jogger sensor Sorter stapler grip sensor Sorter stapler error Copy counter Key counter Fuser unit not installed properly Duplex unit

Ricoh 5050, 5070


Code 11 12 21-24 28 29 2A-2D 41 43 52 53 54 61 81 91 93 Exposure lamp Exposure lamp relay Scan Lens position Lens Scan Upper paper feed Lower paper feed Thermofuse Thermistor No heat Drive Jogger Counter Main board or optics Description

Ricoh 5540
Code 11 12 21 22 23 24 25 28 29 2A 2A 2B 2B 2C 2D Exposure lamp Exposure lamp stays on Scan not home Scan not home So signal from registration switch Scan not home Scan Lens not home Lens won't leave home Second scan sensor Mirror sensor stays actuated Mirror sensor stays actuated Scan sensor Scanner moving to fast Scanner moving too slowly or not moving Description

31 32 41 52 53 54 55 56 61 81 82 91

Drum thermistor Toner sensor Third cassette lift motor sensor Fuser thermofuse Fuser thermistor Low temperature at warm up High temperature at warm up Low temperature after warm up Pulse generator Duplex jogger Duplex jogger Counter

Ricoh 5560
Code 11 12 21 22 23 24 25 28 29 2A 2b 2c 2d 2E 31 52 53 54 55 61 81 Exposure lamp ExpExposure lamp relay Scan home switch not actuated Scan home switch activated Scan registration switch Scan home problem Scan motor Lens home switch not actuated Lens home switch actuated 2nd scan home switch not actuated 2nd home scan switch actuated Encoder (high frequency) Encoder (low frequency) No encoder Drum thermistor Fuser thermofuse (or F3) Fuser thermistor No ready High temperature Pulse generator Jogger home switch not actuated Description

82 91 94

Jogger home switch actuated Total counter Data transfer problem between main board and operations board

Ricoh 5632, 5732, 5832, 5840


Code C1 C2 C3 C4 C5 C6 C7 E101 E103 E120, 121 E124 E140-143 E144, 145 E191 E302 E346 E351 E352 E353, 354 E355, 356 E405 E440 E442 E501 E502 E503 E504 E505 E506 E507 Front door open Exit door Cassette cover LCT cover Sorter open/not latched to machine ADF cover Right side cover Exposure lamp on too long Frequency problem Scan home problem Scan drive problem Lens home, or fuse 303 on DC board Mirror sensor, fuse 303 on DC board Image density sensor problem Charge roller or HVT problem Bias loss Image density sensor problem TD sensor error Vsp problem Toner density sensor problem Transfer belt or charge roller drive Main drive Drum charge thermistor Upper lift motor lower lift motor 1st tray motor 2nd tray motor 3rd tray motor Tray main motor drive problem LCT lift motor Description

E522-525 E541 E542 E543 E544 E547 E548 E620 E621 E623 E720 E721 E722 E723 E724 E900, 901 U2 U6 U7

Jogger sensor Fuser thermistor Fuser temperature too low Fuser temperature too high Fuser temperature too high Fuser lamp won't shut off Fuser temperature too high or too low Communication problem between main board and ARDF Communication problem between main board and sorter Communication problem between main board and paper trays Sorter stapler timing roller sensor Sorter stapler bin lift sensor Sorter stapler jogger sensor Sorter stapler grip sensor Sorter stapler error Copy counter Key counter Fuser unit not installed properly Duplex unit

Ricoh 6080, 6085


Code 1 10 11 12 13 2 3 4 5 6 7 8 9 Exposure lamp Scanner velocity Scanner return Total counter Corona problem Drum thermistor Drum heater Drum overheat Fuser thermistor Fuser lamp Fuser overheat Optics encoder Scanner home Description

Ricoh 6620
Code 11 12 21, 22 23 24 25 28 29 2A 2A 2B 2C 2D 31 32 41 52 53 54 55 56 61 81, 82 91 93 Exposure lamp Exposure lamp stays on Scan not home So signal from registration switch Scan not home Scan Lens not home Lens won't leave home Second scan sensor Mirror sensor stays actuated Scan sensor Scanner moving to fast Scanner moving too slowly or not moving Drum thermistor Toner sensor Third cassette lift motor sensor Fuser thermofuse Fuser thermistor Low temperature at warm up High temperature at warm up Low temperature after warm up Pulse generator Duplex jogger Counter Main board Description

Ricoh 6645, 6655, 6665


Code 101 103 104 120 121 Exposure lamp Power frequency problem Exposure lamp Scanner home problem Scan home problem Description

125 126 127 140 141 142 143 144 145 146 190 191 302 303 341 342 343 351 352 353 354 355 356 357 358 361 364 365 402 440 442 500 501 502 503 504 506

Scanning too slow Scanning too fast Scan drive problem or encoder Lens home problem (vertical) Lens home problem (vertical) Lens home problem (horizontal) Lens home problem (horizontal) 3rd scan sensor problem 3rd scan sensor problem Magnification problem Optics thermistor open circuit Scan motor thermistor Charge corona short Charge corona cleaner problem Developer motor drive problem Toner disposal motor drive problem Vsp. Problem. Image density sensor problem Vsg. Problem. Higher than 4.3 volts. Image density sensor problem Toner sensor problem during developer calibration Vsp Problem. Image density sensor, drum bias or HVT Vsg Problem. Image density sensor, drum bias or HVT Toner density sensor problem. Vtd problem. Undertoned Toner density sensor problem. Vtd problem. Overtoned Vsp problem. Image density sensor, drum Vsp problem. Image density sensor, drum, toner dust Drum potential sensor calibration during process control setup Vd problem. Drum potential sensor, drum or charge corona V1 problem. Drum potential sensor, drum, charge corona, dirty optics Transfer, transfer belt, HVT Main motor speed problem Drum thermistor Bypass feed Paper feed motor 1st lift motor 2nd lift motor 3rd lift motor LCT motor

507 508 510 511 520 522 523 541 542 543 544 545 546 547 548 600 601 602 603 620 621 700 701 702 703 730 731 732 733 735 737 738 740 741 742 900

LCT feed motor Tandem fence motor Tandem side home sensor Tandem side home sensor Duplex/fuser drive motor problem Jogger home sensor Jogger home sensor Fuser thermistor Fuser does not warm-up Fuser temperature too high. Monitored by main board Fuser temperature too high. Monitored by optics board Low fuser temperature. Monitored by main board Low fuser temperature. Monitored by optics board Fuser lamp won't shut off Erratic fuser temperature Communication problem between main board and operation board Communication problem between main board and optics board Communication problem between main board and high voltage unit Main board problem Communication problem between main board and document feeder boards Communication problem between main board and sorter staplers or finisher DJF/RDH feed motor DJF/RDH transport belt problem DJF exit or RDH inverter motor RDH exit motor problem Sorter/stapler or finisher transport motor Bin lift motor Tray shift motor Tray shift lift motor Duplex jogger motor Gripper motor Staple motor Staple drive motor Bin rear plate motor (stapler) Finisher stack feed motor Total counter

901 SC

Total counter Full waste toner bottle. Technician must empty this. Emptying the waste toner and reinstalling the bottle will clear this code

Ricoh 6750
Code 11 13 14 21, 22 24 25 26 27 28, 29 2A, 2B 2D 31 41 42 43 53 54 55 56 57 58 61 62 81, 82 85, 86 87 88 91 B1 B2 B3 Exposure lamp Exposure lamp Electrical frequency problem Scan problem Scan home problem Scan drive motor problem Scan problem during simulation V1 adjustment (SP mode 67) Scan problem during simulation Lens home problem Mirror home sensor Scan drive problem or fuse 5 on optics board Drum thermistor Tray lift 2nd tray lift 3rd tray lift Fuser thermistor problem Fuse temperature low Fuser temperature too high Fuser temperature low Fuser lamp on too long Fuser temperature erratic Main drive problem, or fuse 1 or fuse 6 on main motor board Developer drive problem, or fuse 1 on developer motor drive board Duplex jogger home sensor Charge corona cleaner problem Transfer/separator corona cleaner unit not working Transfer/separator corona cleaner unit not home Total counter Sorter shift tray Sorter shift motor Sorter shift tray up/down motor Description

B4 B5 B6 B7 B8

Stapler transport motor Stapler lift motor Stapler drive motor Stapler jogger motor Stapler motor

Ricoh M10
Code E1 E2 E5 E6 E7 E8 Exposure lamp Scan Fuser Drive Master not turning Lamp heater (exposure) Description

Gestetner 2217ZD
Code C2 C3 C4 C5 C6 CO Drive problem Scan problem Lens problem Coronas Heater problem or only 1 of the 2 front door interlocks switches is actuated Main board problem Run simulation 90. Try power off/on
Vasia, 15.03.2002

Description