PART 1

3 n the comiwg paged,

y o u may be pleaded to find a few s t a t e m e ~ t d

related mith your organisation under each quotation. O f f e r your opinion in the iorm of graded noted brlom, .%dly tick the grades of your choice.

sA

-Strongly Agree, A

- Agree,

- Dinagree,

SD

- Slrongly D~sagree.

YO No Opinion

THERE IS NO RIGHT OR WRONG ANSWER TO EACH STATEMENT. YOUR FRANK AND FREE OPINION IS THE EXACTLY THAT WHAT W E REQUEST FOR

( ..I. I
2.1

-JOB CHARACTCR1ST1CS

/ 1

SAl A

2.2

In this organUtion. job is designed indivtdually; ic: it is fit to the n l u u and needs o f t h e peop~e performing it
My work gives me considerable opportunity for lrerdam and independence in how I do I~

1 / 1

1 1
u

N O ~

I I
2.3
2.4

i
8

i i
,

I feel I

am utilising my knowledge and ability in my job

In this organitation there are reasonable standards of performance

2.5

There h a rdavmce in between the amount of work aatigned m d the time required to complete it

In this organiution, works are well defined and interrelated job1 are eoordi~iated

1/11!
SA

- Smngly A g r ~A - Agrro

D - Disagree

SD -Strongly Dl8aprss YO

- No

Opinion

3.1

There is no hardship to completely finish the job which l begin This orgaaiwtion provides safe and healthy working conditions to its employees This o r ~ n i ~ t i oprovides n adequate welfare facilities and amenities to its employm nnd their families The premiaen inviting light and air with adequate heat and ventilation, frelhly painted with windows that open and toilets that flush Adequacy of job security is t h m in my org8oiartion

3,2

3.3

3.4

3.5

3.6

My work is such that I get to talk with my colleagues g or abet working hours. only d u ~ breaks My work itself provides indication to me regarding my perfomlance

3.7

SA -Strongly Agree A

- Agree

- Disagm SD

-Strongly Disagree NO

- No Opinion

S, no.

PERSONNEL POLICIES

5A

SD

NO

4.1

This company recruits people after objective auncssment of the merits of each caw. In this organisation, oelection oriterh is based on purely ability and performance The management is fair with the employee8 in matters of pay scales m d perks employees in this organisation have many opportunities for advancement

In my organisation there is positive and ind~vidualised reward system

In our organisation retirement benefit6 are enough to run the after service life happily The management of this organisation is always r u d y to look into the grievances m d complaints of the employees

SA -Strongly Agree

- A~rae

D Dlsagr*s

SD

- Strongly D l s a ~ r n NO - No Opinion

8. No.

MANAGERIAL S T R U C T U R E AND P O L I C I E S

>A

SU

NO

Excessive procedure and unnecessary detailed information are avoided in this organisation

5.2
5.3

1 find that my boss is competent to guide my activities

Our organisalion emphasises on immediate actions rather than uoneceslary formalities In this organisation, it ir very clear who has the formal authority to make decisions Our productivity never sultrrr due to lack of well orgsnising and planning Always on my work, I can eas~ly understand who is really my boss Here the people arc always well informed about the matters goins around them

5.4

5.5

5.6

5.7

a. NO.
6.1

PERFORMANCE-REWARD PELATIONSH~P

5A

StJ

NO

Employees who contribute to the compmny'c productivity and efficiency a n invari8bly appraiated with due award8 here

I am well paid fo the work I do

People here a n rewarded in proportiun to the excellence of their performance We have better remuneration policy when compared with many other organisation: We Iollow different reward 8ystem to different types of work

In this org.niution there is a direct relationship bctwesn performance m d reward1

A more efficient worker m our organintion geta always bctter reward8 Ihan that of an avera#e worker

SA Stmwly A p m

- Agnr

D Diugm

SD

- Strongly Disagree

NO

- No ~plnlon

PARTICIPATIVE MANAGEMENT

5A

SD

NO

Through regular meetings and joint fopms, employees here arc actively involved in solving day-to-day problems The crccutivcs in the middle manrgcment are given a chance to u k c part m dcciaion-making Workers arc completely sali~fied with tho performance of various committees in this organisation The workers reprexntativcs are elected by the workers by aecrct ballot The manapmen1 glvcs due respect and power to the workers representatives in meetings The repremtativc# of various committees are capable and wmpetcnt Neither management nor the workers rcprcantativcs impose each other in mking any decision

SA -StrongIv Agree

- A @ r u D - Disrgrw

so -Strongly Dlnorro

NO - N o Oplnion

8.1

The climate in this organisation is not a t all affected by any external factom, significantly The location of this organisation is such that, the envi. roomental factors are favourable The trade unions in our organisation are not backed by any politicll party Any unfavourable thing that going around us never spoil the smooth functioning of our organisation If there in a trade dispute in any other local organisation. it will not have any refleftion in our orpoisation Adequacy is there in such facilities as transport, communication, power etc.. Our firm louted in a pleasant, health, quiet or beautiful position

8.2

8.3

8.4

8.5

8.6

8.7

SA

- Strongly Agree

- Apne

D Diugne

SD -Strongly Diuprer NO

NO Opinion

9.1

Our organisation gives special attention in fulfilliog the 8ocial needs of the workers, thereby incrcaae their social

9.2

It is proud to be n member of this organisntion Our management encourages ils members to take part in
. -

9.3

,...:---,

. , . . L .

9.4

,---..--.
2..

My job gives me opportunity to mingle with publi~

9.5

Our oqmiiation enwuragcs us t o take part in socin

..rvirr*

*"A

r l l l t l l n l nmm.mm.a

SA

- Strona~vAorae

.Aorw

n Disaarw

qn

- Stronalv Disearee

Nn

- No Opinion

NEW-TECHNOLOGY ANALYSIS

Our supervisors encourage us to be innovative while working on the job lO,2 Abnormal idle time h not there, in our organisation

I ! I / I
I i i I i i

i5clyol

lo.l

10.4

1 I
I

Our management prelcrs modenisstion of equipmcnts and processes in this orgarisation

Our production technology and machines are highly updated

In this organisarion. la$est lcchnology is innalled in deli. vering services and proccssi~ginformation

Creativity and innovation s t all levels are encouraged in this organisation

10.1

Our rnamgemmt teplacc.cer rmrchinertc~ before ~tbecomes ob~olete

11ill/

SA

-Strongly Agree A - A g m

D -Diaagrsr

SD -Strongly Dlragree w o -No Opinion

You find here several aspects or characteristics connected with your organisation. For each aspect you are requested to give three ratings :

a) How much of the characteristic is there now connected with your present organisation
b) How much of the charcteristic do, you think should be there

connected with your present organisation c) How much important is the characteristic to you

To each question, answer the items a, b, c by encircling a number on a rating scale ranging from 1 to 5. High numbers represent maximum amount of characteristic and low numbers represent minimum amount of characteristic. So, please encircle only one number for each question.

YOUR FREE, FRANK, A N D SPONTANEOUS RESPONSE

T O EACH STATEMENT WILL BE HIGHLY APPRECIATED

1. The formal and friendly atmosphere exist in your organisation

HOW

F,

m d

them, now

5 5 5

4 4 4

3 3 3

2 2 2 1 1

How much lhodd be them

How much imporUnt ia thin for yon

2. Proper working conditions and welfare facilities in your organisation

How muoh importmt is this for you

3.

Fairness in personnel policies such as recruitment, remuneration etc., in your organisation

How much h then, now How much ahould be there How much important ia thia for you 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1

4.

The fairness of your organisation's surroundings

j h

How much is there. now

5 5
YOU

4 4 4

3 3 3

2 2 2

1 1 1

How much ahould be there

HOW

much important is thin for

5. The feeling of prestige that your job gives to you

How much ir there, now How much ~houldbe there

6. Involvement of employees in joint decision-making in your organisation

How much is there, now How much ~hoaldbe there How much impor(ant is this lor you 3 3 3
2

PI
-

2 2

1 1

7.

The feelingbeing rewarded for a job well done

HOWmuch is there, now How much ahould be there How much important is this for you 5 4 3 2 1

8. Openness of upward communication and top management receiptiveness to ideas from subordinates
5 How much should be there How much importsnt is thi8 for you 5 5 4 4 4 3 3 3 2 2 2 1 1 1

9.

Realistic job previews, job pressures and standard of performance in your organisation
How much is there, now How much should be r b r e How much important is this lor you 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1

10, Installation of up-date tools and techniques in various departments of your

organisation

How much i* there, how How much should be there How much rmportant ia thi8 for you
4

"

yn tho

dense, organisation is a qtate ef mind.

Yi

you

think, you are erganbed, then you are organibed regardfew think. y t is a l l in the eyes

01 what othsrs

01

the beholder...''

How do you

feel about your organisation

(Please tick only one of the following)

1 very much like my organisation 1 like my organis.~tion

I can't say whether I like my organisation or not

1 dislike my organisation

I very much di~like my organisation

%dore

c c n c l u d i q thls questionnaire, let me haoe the p l ~ a d u r e ci

knowing domethifig, your perdcnal side, pfeade

., .

2. Age
3.

_years
Female

Sex

: Male

4. Organisation Name
5. Department

6. Designation 7. Work experience

a) In this company
b ) Elsewhere

years years years

8. Experience in supervisory oapacity :.9. Present Monthly groae emoluments

: Rs

10. Education (Highest Degree/Diploma) : 11. Native Place : Village

Town

[7

City

12. Father's education

13. Father's occupation

( If

peliped deceasd ind~cale \ke in31

held )

14. Number of dependents

THANKS FOR YOUR KIND CO-OPERATION

EMPLOYEE PERFORMANCE CHECKLIST

Name of the worker : Job and designation :

"

Y o u can assess

L L slrenelbs

and weaknesses of

llre

people who mabe a really criiical conlribulion l o lhe Firm's

f0,Lms

........"

(Kindly

lick

only

one box in each allribvLc)

He or She seems

....

-d

l motivated rlways kcen to do n locd job

- to do what'a required sod no mom - poorly motivstad. s k s y s needs onmurrmwat or

1 push

H e or She i~

...

. capable of doily Ibo job well

. Jwt about sbb to cop with the b b

- wt redly ablm

to do (bc job properly

8 . PO'X'DW'PXAL

- nbk improw .ad in dm cwmn

to

to h sblc to take on mom responsibility

(M

I& to

impmwablllty t o do

prewnt job

-u cb.Limit of rrnr I I W

donbpmrut. w furthat impro-t

in ability

.Crplbk of doiw the job without t#iw promolad by other# - rbk to u d s n h n d md etrdlagly, what you
lay

- rlwmys In mad of your direction to @t the

thins8 done

He or Shc Seems

.....

- to pt on well witb others md to gain thoir coapcntion - to bmly set the level of co-operation requlrod - to upw olbcr people to Ihs deknninent of the work

When demands of the job chanse He or She

......

- will be &ble to cops

wlll med b o b 0 cope will yw ncrd to mrlloartc rslpwdbllitio

Overall performance of your organuation Performance in thir particular department Performance of this particular individual worker

PA---

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THANKS FOR YOUR KIND COOPERATION