2013-2015 Strategic Plan

San Francisco Department of Public Works

DPW: Making progress

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces

1A: Enable the safe use of public spaces Achieving our goals in Fiscal Year 2012-13

1A: Enable the safe use of public spaces Achieving our goals in Fiscal Year 2012-13

Blocks paved: 434

(BSSR and contractor)

Preventive maintenance: 333

(contractor)

1A: Enable the safe use of public spaces Blocks Paved

Bureau of Street and Sewer Repair
134

Contractor 300

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Preventative maintenance

Old: slurry seal (took too long to dry)

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Preventative maintenance

Old: slurry seal (took too long to dry) New: micro-surfacing (dries fast)

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Alternate sidewalk treatment
Less costly than concrete Makes use of recycled materials Less material sent to landfill Reusable panels Eases tree-root maintenance

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Alternate sidewalk treatment
Pour-in-place rubberized sidewalk

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Alternate sidewalk treatment - BSSR
Rubberized panels

piloting on Oakdale and 3rd streets

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Alternate sidewalk treatment
Fiberglass panels

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Alternate sidewalk treatment
Curb ramp lip project

Cement Shop is piloting on Market Street between Van Ness and Main

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Alternate sidewalk treatment
Sidewalk cutting
BSSR is developing contract for pilot project

Before

After

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces Thank you

IDC BSSR Liz Lerma Jada Durden Ramon Kong Richard Lee Siew Chin Yeong Edmund Lee Ken Spielman Cynthia Chono Soyeb Palya Iria Talbert Mike Haase Bernie Tse Cristina Olea Fernando Cisneros Paul Barradas Jason Hui Peg Divine

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1B: Enhance the cleanliness of the City

1B: Enhance the cleanliness of the City

Tablets: Moving inspections to the 21st century

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1B: Enhance the cleanliness of the City

In February our graffiti unit began using mobile tablets in the field to perform inspections

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1B: Enhance the cleanliness of the City

The tablet: increases productivity and efficiency

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1B: Enhance the cleanliness of the City

The tablet: increases productivity and efficiency expands the knowledge of inspectors in the field

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1B: Enhance the cleanliness of the City

The tablet: increases productivity and efficiency expands the knowledge of inspectors in the field allows for easy communication between field workers and office staff

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1B: Enhance the cleanliness of the City Thank you

The Entire Street Environmental Services and Urban Forestry Team David Allan Jon Beazor Kenny Bruce Marie Chavez Karl Dyson Maria Espina Mike Fincher Phil Galli Walter Ang Tim Hines Artie Kelly Linda Lee-Robbins Peachy Mathias Norflis McCullough Alison Mickels Mario Montoya, Jr. Kingston Pang Tessa Jones Rafael Ramirez John Reily Paul Renzi Gretchen Rude Khaleed Shehadeh Tom Smith Larry Stringer Anna Wong Jerad Weiner Eugenia Wong Aaron Wu Rodney Hampton Sandra Zuniga Joey Furuto Djaida Durden Ian Schneider

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices

1C: Green the Citys infrastructure & DPWs business practices Hardscape to softscape

Goal: 80,000 sq ft

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices Hardscape to softscape

Goal: 80,000 sq ft

Current: 100,910 sq ft

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices Hardscape to softscape

2.1 football fields

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices Streetscape projects

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices Divert 100% of solid waste by 2020

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices Divert 100% of solid waste by 2020

3RC

REDUCE REUSE RECYCLE

COMPOST

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1C: Green the Citys infrastructure & DPWs business practices Thank you
Paul Barradas Sue Black Maurice Chee Cynthia Chono Clinton Choy Fernando Cisneros John Dennis Iqbal Dhapa Mike Fernandez Frank Filice Lynn Fong Ananda Hirsch Sherman Hom Jason Hui Ramon Kong John Kwong Tony Leung Mindy Linetzky Cristina Olea Steve Shih Carla Short Ken Spielman Larry Stringer John Thomas Meghan Tiernan Michael Matsuoka Jerad Weiner Nancy Wong BSSR BBR BSM BDC IDC

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way

1D: Enhance the attractiveness and utility of public rights-of-way Utilizing the right-of-way
Mitigate the construction impacts that you see all around the City

Coordinating construction

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way Utilizing the right-of-way
Mitigate the construction impacts that you see all around the City

Coordinating construction

Minimizing inconvenience to the public

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way Current projects

Balboa Avenue

Cesar Chavez Boulevard

Folsom Street

Great Highway

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way Proposed FY 12-13 DPW projects
Of the 31 projects, 17 projects are joined with one agency and 11 are joined with two or more agencies
Paving / Slurry Seal
Folsom Street 28th Avenue Kirkham Street Balboa Ave Bayshore Blvd & San Bruno Ave. 24th Street Various Locations #16 Various Loc. Slurry Contract #1 Various Loc. Slurry Contract #4 Divisadero St. & Franklin St. Guerrero St. & Market St. 20th Ave. and Lincoln Blvd. Pine, Sacramento, Stockton St. Balboa Avenue Cesar Chavez Boulevard Folsom Street Great Highway

Streetscape

Sewer/Water with Paving

Plymouth Avenue 9th Street Joint with SFWD Western Addition/North Beach/ Marina Dist. Mission Street Mason, Bay, Powell Streets Joint Fulton, Euclid, Vallejo, Laguna Sickles Street & Alemany Blvd 17th Street and 18th Street

Alemany Street
Silver Avenue

Clay Street - Arguello to Divisadero

16th/21st/24th/25th Ave & Cabrillo/California Various locations Richmond 20th/Arkansas/Connecticut/ Mississippi/ Missouri/ Wisconsin

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way

Maintain safe, clean and clear path of travel at various job sites

envista

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way Activating the rights-of-way

Destinations

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way Activating the rights-of-way

Destinations

Parklets, tables & chairs, landscaped areas

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

1D: Enhance the attractiveness and utility of public rights-of-way

Thank You
Ajay Kumar Carla Short Dmitriy Lashkevich Eddy Ching Fernando Cisneros Iqbal Dhapa John Kwong Lesley Wong Lynn Fong Melissa Dagdagan Nancy Lynch Nick Elsner Nicky Woo Richard Lee Ramon Kong

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way

Goal 2 Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

2A: Design, build and renovate facilities to meet and exceed intended uses Landscape architecture projects completed or under construction: FY 2012-13
Pier 43 Bay Link Project Brannan Street Wharf Heron's Head Park North Beach Library Betty Ong Chinese Rec Center Potrero Hill Community Garden Retaining Wall Cayuga Playground and Clubhouse Renovation Alamo Square Restrooms McCoppin Hub Plaza Soma West Alleys MTA Public Plaza at Phelan & Ocean

Sunset Recreation Center

Alta Plaza Jefferson Park Palega Playground Renovation Lafayette Park Fulton Playground St. Mary's Playground McLaren Park Playground Glen Canyon Park Improvements

Marina Green Playground

Helen Diller Playground Parkside Mountain Lake, Larsen Park Cabrillo Playground and Clubhouse Renovation Phelan Bus Loop Larsen Playground Rossi Playground Restrooms

South of Market Alleys

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Visitacion Valley Greenway Native Plan Garden

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Pier 27 Cruise Ship Terminal Park

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Parks and playgrounds

Mission Playground

West Sunset Playground

Lafayette Park

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Stairways and paths Buena Vista Path

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Stairways and paths Glen Canyon Park: saddle area staircase

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses Architecture and engineering projects Completed or under construction: FY 2012-13
Pier 43 Bay Link Project Brannan Street Wharf Heron's Head Park North Beach Library Sunset Recreation Center Alta Plaza Jefferson Park Palega Playground Renovation Retaining Wall Cayuga Playground and Clubhouse Renovation Cabrillo Playground and Clubhouse Phelan Bus Loop Rossi Playground Restrooms Alamo Square Restrooms McCoppin Hub Plaza Soma West Alleys MTA Public Plaza at Phelan & Ocean South of Market Alleys

Lafayette Park
Glen Canyon Park Improvements Betty Ong Chinese Rec Center Potrero Hill Community Garden

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Ortega Library

LEED Gold (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Anza Library

LEED Gold

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Merced Library

LEED Gold

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Visitacion Valley Library

LEED Gold

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Sunset Recreation Center

LEED Silver (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Bayview Library

LEED Gold (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Betty Ong Recreation Center

LEED Gold

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
San Francisco General Hospital Learning Center

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Calaveras Valley Damn Intake Center

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
War Memorial Veterans Building

LEED Gold (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Construction management More than 30 projects completed or under construction: FY 2012-13

Pier 43 Bay Link Project St. Mary's Playground Green Playground Helen Diller Playground

Brannan Street Wharf

Heron's Head Park North Beach Library Sunset Recreation Center Alta Plaza Jefferson Park Palega Playground Renovation Lafayette Park Mission Pool Fulton Playground

McLaren Park Playground

Hall of Justice Emergency Generator Hall of Justice Fire Alarm Upgrade Sunset Mental Health Glen Canyon Park Improvements Betty Ong Chinese Rec Center Potrero Hill Community Garden Retaining Wall Cayuga Playground and Clubhouse Renovation 5th and Mission Garage Maintenance States Street Restroom Marina

Parkside
Mountain Lake, Larsen Park Restroom Cabrillo Playground and Clubhouse Renovation Calaveras Valley Intake Center

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
North Beach Branch Library

LEED Gold (under construction)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Brannan Street Wharf

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Lafayette Park

Cabrillo Playground

Parks and playgrounds

Cayuga Playground

Fulton Playground

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Pier 43 Link Park

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Project management Projects completed or under construction: FY 2012-13

SFPUC Headquarters Moscone Center Expansion Cruise Ship Terminal At Pier 27 San Francisco General Hospital Hall Of Justice Replacement Jail SFPD Forensic Services Relocation

Fire Stations 5 & 16

Fire Station 35 New Boat House Fire Station 36 Renovation

Bayview Opera House Renovation

Ocme Facility 1 Newhall Street Public Safety Building

War Memorial Veterans Building

Multiple Fire Station Improvements

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

San Francisco Public Utilities Commission Headquarters

LEED Platinum (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

San Francisco Public Utilities Commission Headquarters

LEED Platinum (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Moscone Center Expansion

LEED Gold

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Pier 27 Cruise Ship Terminal

LEED Gold (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Public Safety Building

LEED Gold (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
San Francisco General Hospital

LEED Gold (certification pending)

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Client satisfaction survey
Average 3.96 rating out of 5.0 (79%)

Department heads

Measurement goal:
Achieve 75% or higher rating from client satisfaction surveys

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Client satisfaction survey
Average 4.0 rating out of 5.0 (80%)

Project managers

Measurement goal:
Achieve 75% or higher rating from client satisfaction surveys

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Client satisfaction survey
Average 3.5 rating out of 5.0 (70%)

BBR client departments

Measurement goal:
Achieve 75% or higher rating from client satisfaction surveys

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
DPW University

March 11 launch April 10 first course offered with two

following later in the month

May two courses offered June two courses scheduled

Six more courses are in development

BBR client department

Measurement Goal:

Achieve 75% or higher Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities rating from client satisfaction surveys

2A: Design, build and renovate facilities to meet and exceed intended uses
DPW University

Four courses offered in FY 2012-13:

General Conditions & Contract Administration Change Orders Basic Scheduling, Delay Claims & Constructive Acceleration How to Communicate Design Ideas Effectively to Clients

To be Scheduled in June:
Constructability Review Training
Ethics in Construction Projects

BBR client department

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
DPW lessons learned sessions

BDC & IDC:

Hamilton Pool (Architecture/Landscape/Engineering) (three sessions) Ortega Library (Architecture/Landscape/Engineering) Landscape Department provided one lessons learned Site Tour for various projects

IDC provided seven lessons learned sessions for various paving & curb ramp projects

To be Scheduled:
Betty Ong Chinese Recreation Center (Architecture/Landscape) All-staff report on Ortega Library

BBR client department

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
DPW lessons learned sessions
Those who cannot learn from history are doomed to repeat it - George Santayana,

What we have learned:

Provide partnering sessions at the beginning of a project to promote team alignment Constructability reviews both in-house and with outside consultants Tight specifications with alignment to construction documents Clear and organized CA/CM processes with close collaboration between CM Group and A/E Team

philosopher
Experience is simply the name we give our mistakes

- Oscar Wilde, playwright

BBR client department

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Quality Control / Quality Assurance
Strategic goal:
Conduct at least two Quality Assurance audits per year for each discipline

QA audits completed
BDC- Architecture completed two audits. BDC-Landscape will have completed two audits before end of Fiscal Year 2012-13 IDC completed four audits

QC-QA goal Fiscal Year 2013-14:

Goal for Fiscal Year 2013-14 is not only to complete QA audits but to implement checklists and ongoing interdisciplinary & constructability reviews for each project as a matter of course.

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
Good enough for government work

The work should be able to pass the most rigorous of standards

This phrase actually originated in World War II. When something was Good enough for Government work it meant it could pass the most rigorous of standards. And the standards were high at that time. It was a time made famous by the hard work provided to our allies and our soldiers, the very best ships, planes and weapons. Over the years this phrase has become more of an idiom and taken on an ironic meaning that is now the primary sense, referring to poorly executed work.

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
This is NOT what the phrase should mean:

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
It should mean this:

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses
and this:

Moscone Center Expansion SF Public Utilities Commission Headquarters

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2B: Provide services and maintain City facilities to ensure long-term sustainability

2B: Provide services and maintain City facilities to ensure long-term sustainability
Bureau of Building Repair

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2B: Provide services and maintain City facilities to ensure long-term sustainability

Improve turnaround time of CMMS estimates and service orders

Improve CMMS client utilization 10% year after year

Support citywide facility sustainability through on active facility inspection program that includes maintenance

Reduced from 23 days to 16 days.

Met with 12 clients and client usage increased from 80% to 87%

100%

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2B: Provide services and maintain City facilities to ensure long-term sustainability City Hall fixture retrofit completed
Replaced 69 toilets and 17 urinals Under budget Ahead of schedule

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2B: Provide services and maintain City facilities to ensure long-term sustainability Water efficiency

Old
5 to 7 gallons gallons per flush per flush (GPF)

New
1.25 gallons gallons per flush per flush (82% reduction)

Toilets

5.0 +

1.25 +

Existing Toilets

New highefficiency toilets

2B: Provide services and maintain City facilities to ensure long-term sustainability Water efficiency

Toilets

82% water-use reduction

2B: Provide services and maintain City facilities to ensure long-term sustainability Water efficiency

Old

New

Urinals

2 gallons per flush (GPF)

0.13 gallons per flush (GPF)

2 gallons per flush

0.13 gallons per flush

2B: Provide services and maintain City facilities to ensure long-term sustainability Water efficiency

Urinals

93% water-use reduction

2B: Provide services and maintain City facilities to ensure long-term sustainability San Francisco City Hall indoor water consumption

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2B: Provide services and maintain City facilities to ensure long-term sustainability Water efficiency

City Hall restrooms use: 7 gallons per minute

200 new faucets with aerators will use: 0.5 gallons per minute

Faucets

2B: Provide services and maintain City facilities to ensure long-term sustainability Water efficiency

Faucets

93% water-use reduction

2B: Provide services and maintain City facilities to ensure long-term sustainability

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2B: Provide services and maintain City facilities to ensure long-term sustainability

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

2C: Establish DPW as the service provider of choice

2C: Establish DPW as the service provider of choice Improving the way we estimate our repair projects
Bureau of Building Repair increased projects that were within 10% of estimate from 25% to 55%

Actuals within 10% of estimate

60% 50% 40%

30%
20% 10% 0% FY 2012 Q1 Q2 Q3 Q4

Correctives Projects

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities

Goal 3 - Deliver world-class service

3A: Retain, develop and recruit a capable, motivated and diverse workforce

3A: Retain, develop and recruit a capable, motivated and diverse workforce Prevention: Good for the worker, good for DPW, good for the City
DPW injuries and preventable motor vehicle accidents Fiscal Year 2008-09 to Fiscal Year 2012-13

Goal 3 Deliver world-class service

3A: Retain, develop and recruit a capable, motivated and diverse workforce Prevention: Good for the worker, good for DPW, good for the City
DPW workers' compensation costs Fiscal Year 2008-09 to Fiscal Year 2012-13

Goal 3 Deliver world-class service

3A: Retain, develop and recruit a capable, motivated and diverse workforce Making workplace safety a top priority
Training for new employees, supervisors and front-line employees

Recruitment of the most highly skilled and diverse workforce

Goal 3 Deliver world-class service

3A: Retain, develop and recruit a capable, motivated and diverse workforce Implementing a smart and effective return-to-work program
DPW health fair

Fitness facility planned for Fiscal Year 2013-14

Goal 3 Deliver world-class service

3A: Retain, develop and recruit a capable, motivated and diverse workforce Education and prevention
Incorporating stretching into the workday routine

Ergonomic assessments and proper equipment

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

3B: Embrace organizational efficiency and innovation

DPWStat
Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Close monitoring of health status

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Public graffiti monthly response

FY10 Overall: 42%

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Public graffiti monthly response

FY11 Overall: 65%

FY10 Overall: 42%

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Public graffiti monthly response

FY12 Overall: 72%

FY11 Overall: 65%

FY10 Overall: 42%

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

FY13 Overall: 97%

Public graffiti monthly response
FY12 Overall: 72%

FY11 Overall: 65%

FY10 Overall: 42%

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Projects dashboards
October 2012: 567 projects in Enterprise Project Management (EPM) 54% of active projects with unknown phase

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Projects dashboards
April 2013 (six months later): 767 projects in EPM (33% increase) 2% of active projects with unknown phase

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

DPWStat for Design + Construction
Change orders

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Streetscape map

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation

Curb ramp map

Goal 3 Deliver world-class service

Technology: Swifter response

Enterprise Project Management (EPM) System

Goal 3 Deliver world-class service

3B: Embrace organizational efficiency and innovation Thank you

Alexandra Bidot Anne Jenkins Rachel Alonso Yan Chao Geoffrey Schneider Ken McCormick Shwe Hnin Wayne Chang Eddy Ching Simone Jacques Ananda Hirsch Carla Short Capital Planning Program

Goal 3 Deliver world-class service

3C: Communicate effectively

3C: Communicate effectively Communications: Getting our message out

Social media messages
Our target by June 30: 720 Where we are today: 967

Training for new employees, supervisors and front-line employees

134% over target

Goal 3 Deliver world-class service

3C: Communicate effectively Communications: Getting our message out

Factsheets
More than 15 factsheets convey information about our programs and projects in an easily accessible and visually dynamic way

Goal 3 Deliver world-class service

3C: Communicate effectively Communications: Getting our message out Press releases
Our target by June 30: 48 Where we are today: 48

Bullseye! 100% on target

Goal 3 Deliver world-class service

3C: Communicate effectively

plain speak
Use language that is clear, effective and accessible

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC

IDC

SSR

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC

IDC

SSR

CBD

LEED

BBR

WBE

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC

IDC

SSR

CBD

LEED

BBR

WBE

GSA

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS

IDC

SSR

CBD

LEED

BBR

WBE

GSA

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS

IDC

SSR

CBD

LEED

BBR

CAC

WBE

GSA

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS CMMS

IDC

SSR

CBD

LEED

BBR

CAC

WBE

GSA

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS CMMS

IDC

SSR

CBD

LEED

BBR

CAC

WBE

GSA

BLIP

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS PCS CMMS

IDC

SSR

CBD

LEED

BBR

CAC

WBE

GSA

BLIP

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS PCS CMMS

IDC

SSR

CBD

LEED

BBR

BUF

CAC

WBE

GSA

BLIP

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS PCS CMMS

IDC

SSR

CBD

LEED

BBR

ICS

BUF

CAC

WBE

GSA

BLIP

Goal 3 Deliver world-class service

3C: Communicate effectively Acronym should be a four letter word

BDC BMS PCS CMMS

IDC

SSR

CBD

DPW

LEED

BBR

ICS

BUF

CAC

WBE

GSA

BLIP

Goal 3 Deliver world-class service

3C: Communicate effectively

Generate positive press

Goal 3 Deliver world-class service

3C: Communicate effectively

Dont run from the truth

Goal 3 Deliver world-class service

Short and tweet

We control the message

Short and tweet

More opportunity to be edgy and fun

Short and tweet

Communicate from anywhere, anytime

3C: Communicate effectively Thank you

Greg Crump Mindy Linetzky Shih-Wei Lu Alex Murillo Dadisi Najib Julian Pham And the dozens of DPW employees in each bureau and division who respond to our requests for information

Goal 3 Deliver world-class service

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

17-points jobs plan

4A: Provide training opportunities for San Francisco residents

4A: Provide training opportunities for San Francisco residents

Apprentice programs
1. Pre-apprentice 2. Stationary engineer 3. Environmental service worker

4. Cement mason

5. Horticultural/ Gardener

6. Asphalt

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4A: Provide training opportunities for San Francisco residents Horticultural/Gardener apprentice program

4 of 10 gardener apprentices now

have full-time employment at the SF Recreation and Park Department

Program began January 2012

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4A: Provide training opportunities for San Francisco Residents Cement mason apprentice program

379 applications being

reviewed

for 6 positions

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4A: Provide training opportunities for San Francisco Residents More apprentice programs coming soon to DPW

carpenter

arborist

electrician

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4A: Provide training opportunities for San Francisco Residents

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and businesses are employed on DPW contracts

4B: Ensure San Francisco residents and business are employed on DPW contracts

Bayview Library

Local Business Enterprise (LBE) target: 30%

LBE accomplished: 68%

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

Bayview Library

43 workers from District 10

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts Freddie Carter, Bayview Library contractor
"Oftentimes, local contractors only get to look through the fence at what's being built," Carter said. "This demonstrates that if given the opportunity to succeed, local contractors can."

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts San Francisco General Hospital - $650 million 151 LBE contracts =
$63 million to local companies

129 CityBuild hires

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts Jefferson Street and Great Highway streetscapes
Jefferson Street
LBE goal: 25% Current: 39%

Great Highway LBE goal: 25% Current: 61%

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

Helping the local economy

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

$85,000 per year

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

$56,000

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

$688 per month

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

Local Artisans Made in SF

Anna and Julian

Buddy Rose Concrete

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4B: Ensure San Francisco residents and business are employed on DPW contracts

Phoenix Day

Craftspeople since 1850

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4C: Use DPW resources to improve blighted areas and spur economic growth

4C: Use DPW resources to improve blighted areas and spur economic growth

Enhance Central Market

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4C: Use DPW resources to improve blighted areas and spur economic growth

Enhance Central Market

62 out of 118 curb lips complete

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4C: Use DPW resources to improve blighted areas and spur economic growth

Community Corridors Partnership Program

38 new blocks this year Total: 564 blocks

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4C: Use DPW resources to improve blighted areas and spur economic growth

New home for DPW workers?

2,150 employees 4 different locations

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

4C: Use DPW resources to improve blighted areas and spur economic growth

New home for DPW workers?

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents

Got questions?

2013-2015 Strategic Plan

San Francisco Department of Public Works

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