ANNA LINCOLN

315 Pesaro Way Reno, NV 89521 (702) 290-1149 Scarpaa0220@gmail.com

EDUCATION:
Masters of Art School Counseling University of Nevada, Reno Bachelor of Science - Biology University of Nevada, Reno Advanced Diploma Valedictorian Coronado High School In Progress May 2009 June 2005

COMPUTER SKILLS:
Excel, Word, PowerPoint, Outlook, Typing: 70 WPM

WORK EXPERIENCE:
Milan Institute, Career Services Coordinator, Peer Mentor Sparks, Nevada Work in Career Services advising students on resumes, cover letters, interviewing skills and soft skills Teaching Job Readiness Workshops and Resume workshops Act as support system for students to help them achieve their educational and professional goals Troubleshoot student problems to aid students in program completion and goal achievement Maintain knowledge of various forms of public assistance to aid students Maintain knowledge of WOTC to assist students in their job search and enhance marketability Assist students in applying for work in their field Coach students on personality and skills assessments to see success with online applications Delicately coaching students on sensitive issues that can create barriers to employment, such as: poor hygiene, appearance, etc. Match current students with proper sites for internship; Supervise and coach students while on internship Aid Massage Therapy and Pharmacy Technician students in completing strict requirements for licensure in the state of Nevada Maintain accurate and confidential files of each student and graduate, FERPA compliance Acting as Peer Mentor for company new hires, conducting one-on-one mentoring sessions with each new hire April 2009 Present

Kaplan Test Prep Reno, Nevada Advising students (pre-college and college) on graduate programs and Kaplan programs regarding timelines, admission requirements, etc. Counseling students about their learning styles and the proper test for them Assist students with technical issues with their online platform Assist students with study plans to increase grades and performance Creating personalized timelines for students to get into various graduate programs Maintain knowledge of application requirements for various graduate programs Administer and proctor practice exams, conduct personalized, one-on-one score analysis sessions Working through any customer service issues to ensure complete happiness of the customer

May 2007April 2009

ACTIVITIES AND HONORS:

Milan Institute Peer Mentor Award, 2012 and 2013 Highest Internship-to-hire percentages in the company Milan Institute 2009-2012 Milan Institute Career Services Award, Outstanding Services - 2009 Ronald E. McNair Post-baccalaureate Achievement Program - Conducted research on the effect of slash pile burning on soil solution quality in Little Valley, NV - Presented research at McNair Scholars conference in August 2008 at UC Berkeley University of Nevada Reno, College of Science Deans List Fall 2005, Spring 2006

REFERENCES:
Sinal Patel Kaplan Center Manager Marsha Dupree Assistant Director of McNair Scholars Karen Powell Pharmacy Technician Program Coordinator Milan Institute 775-287-4002 775-784-6044 707-373-2187