3G Centre Of Excellence

July 2010

Global Group Profile

23 Years of Service in telecom industry Group Revenue of US$ 1.5 Bn for FY 11E Group Balance Sheet size of US$ 5 Bn as on March 11E Aggregate Market Cap of US$ 2 Bn* Project Execution in 46 Countries across 70 Networks Access to over 35,000 dedicated and highly skilled manpower by FY11E
Note: Conversion rate assumed at Rs. 46 = 1USD across the document ; *Market Cap calculated on fully diluted basis as on Mar 31,2010

The Group is focused on Network Services and Shared Telecom Infrastructure

GTL at a Glance
Business Founded Global Headquarters Global Presence Network Services 1987 Mumbai, India 46 countries spread across Africa, Americas , AsiaPacific, Middle East, Europe , India and SAARC Telecom 7,066 (as of 31st March, 2010) India - BSE and NSE

Domain Expertise Associates Stock Listed on

Network Services Core Capabilities

Network Planning & Design

Professional Services

Network Deployment

Network Services

Energy Management

Network Operations & Maintenance

Infrastructure Management

Centre of Excellence for 3G

Centre of Excellence (CoE) for 3G is focused on bringing together: Strategic Assets Defined Processes and Multi-disciplined Skill Sets

necessary to deliver 3G network services required by Telecom Service providers and equipment manufacturers It integrates GTLs traditional strength in ENGINEERING and IMPLEMENTATION services with new capabilities like MANAGED SERVICES It has a pool of experienced and trained resources that assimilates GTLs capabilities of deploying 3G networks worldwide

GTL's role in the 3G Lifecycle

Implementation Services Engineering Services Operations & Maintenance

Centre of Excellence for 3G

Engineering Services
Engineering Services Implementation Services Managed Network Operations

Pre bid Support

System Architecture & Design Network dimensioning Nominal cell planning Estimation & scheduling Network Survey

RF Engineering
RF Planning Survey Drive Testing / CW Testing Model Tuning Optimization Audit

Passive Infra Planning

Planning & Design Site Survey, Acquisition & Preparation Tower design & Erection Vendor / Partner Management

System Design
System Architecture & Design Capacity & Coverage Planning Backhaul Planning Dimensioning & Sizing

Optimization
Parameter Fine Tuning (KPI) Capacity & Coverage Mitigation Antenna optimization Feature testing Capacity optimization
Copy right GTL Limited 2009

Estimation & Scheduling

Effort Estimation Activity Planning

Implementation Services
Engineering Services Implementation Services Managed Network Operations

Installation & Commissioning

RAN including Node B & RNC

Acceptance Testing
Testing: Preparation & Execution of End-to-End Acceptance Test Plans Training: For Customers Operations & Support Engineers

Program Management
Planning, Co-ordination I&C Manage Roll-out Schedule Sub Contractor Management Rollout & Handover

Transmission Network Core Network including SGSN, GGSN, MSC, VLR, GMSC & AuC Other Equipment & Lines System Integration Commissioning

Copy right GTL Limited 2009

Managed Network Services

Engineering Services Implementation Services Operations & Maintenance

O&M
Daily Operations & Maintenance, Reports & Statistics, etc NOC to measure & monitor all Events, Logs, Failures & Alarms

Technical Support
L1/L2 Support: Remote Support to resolve failures, Alarms, etc Technical Helpdesk: 24x7 technical support & assistance to customers and end users

Back Office
Contact Centre: Full Time, High Capacity Call Centre for recording & maintaining user queries Logistic Support: Project Co-ordination, Warehouse & Spare Pool Management

What we are doing on 3G

India Alcatel Lucent - MTNL Node B Installation & Commissioning - 175 sites, ongoing Alcatel Lucent - BSNL Node B Installation & Commissioning - 180 sites, ongoing Circles: Maharashtra, Gujarat, Madhya Pradesh, Chhattisgarh Vodafone 3G Radio Network Planning & Dimensioning in Mumbai Middle East KSA: NSN - Zain Turnkey RNP and RNO, Drive Test and Optimization (3G broadband) KSA: Huawei Mobily Field Maintenance of 2G, 3G and WiMAX sites (248 sites) in Tabuk & Yanbu Region UAE: NSN - Du Turnkey RNO (DT and post processing), turnkey network deployment Bahrain: Ericsson Batelco Network Deployment Batelco 3G Network Expansion

What we are doing on 3G

APAC Malaysia: Huawei Digi and Umobile SSV, SSO, Installation & Commissioning of Node B (340 sites) and MW (110 sites) Malaysia: Huawei Maxis: Network Deployment and related TI 100 sites Malaysia: NSN TM3G: RF Drive testing and optimization Philippines: Huawei DMPI Cluster Optimization, RNP Site Survey, Single Site Verification - IBS Site and Macro Site, Civil works, structural analysis, Node B and MW Installation & Commissioning Philippines: Huawei Smart: RF Drive test, optimization Philippines: Huawei HTC: High End Optimization, DT Philippines: Celcom RF Optimization Indonesia: Huawei: Site survey, RF Planning, RF Optimization Indonesia: NSN Telkomsel: IBS survey and design, 3G rollout, TRS Survey Taiwan: NSN TWM: Network Rollout & Optimization Vietnam: NSN VMS: 3G Network Planning & Design

What we are doing on 3G

Africa South Africa: NSN Cell C: DT services for 3G network South Africa: Huawei Telkom SA: 2G/3G Technical Site Survey for Radio (TSSR) and RNO Uganda: NSN Zain: Model Tuning Services, Technical Site Survey, Optimisation Uganda: Huawei MTN: 3G Radio Network Optimisation Kenya: Huawei Safaricom: Single site verification, Cluster Optimisation, Antenna Changes SAARC Sri Lanka: Alcatel Lucent Etisalat Network Expansion Technical Site Survey for Radio, Network Deployment Maldives: Wataniya: 3G Training Americas US: NSN AWS & T Mobile: 2nd Line Support, Integration Support, Data Consistency Checking, RAN / CS Core, Test Bed Management

What we are doing on 3G

Europe UK: 3: Remote Integration Support, Remote Upgrade Support, Back Up Facility for 3UK Operation Centre UK: O2: Remote Integration Support, Node B Upgrades UK: Ericsson Core Network: RNC, GGSN / SGSN, MSC Installation & Commissioning & Integration UK: NSN Core Network: RNC Installation & Commissioning & Integration UK: Vodafone Core Network: SGSN Upgrades, MGW Upgrade UK: Tellabs Core Network: Installation & Commissioning & Integration UK: Orange Core Network: SGSN New Installations

Learnings on 3G Networks

Radio Network Planning of 3G Networks

3G being a multi-service network, requires careful consideration of the following: Simultaneous planning for Coverage and Capacity Cell overlap factor affecting capacity Activity Factor for each type of service is different RSCP and Ec/No thresholds rather than RSSI Physical channel powers & choosing the right channel for planning UL and DL Cell load estimations with different services

Radio Network Optimisation of 3G Networks

Radio Network Optimisation Challenges: 3G network involves many more drive tests and measurements compared to 2G network KPIs & their baselines to be defined & measured for CS & PS services Different types of Hand Over and IRAT tests to check service impacts Knowledge of exact point of measurement of KPIs is critical For e.g. A service KPI may fail because of a failing network KPI that needs to be identified

Radio Network Optimisation of 3G Networks

What to Measure? Where to Measure? How to Measure? Expected Results?

Radio Network Optimisation of 3G Networks

GTL proposes a approach that is beyond the traditional approach of KPI measurements (QoS): Quality of Experience (QoE) is going to be the differentiator Map QoS measurements to appropriate QoE levels to get a more granular level of user experience as shown below:
QoS KPI's
End-to-End Delay Packet Loss Ratio Mean Throughput

QoE - Subjective scale Excellent

<2s <0% >200 kbps

Very Good
<4s <0.1% >120 kbps

Average
<8s <1% >60 kbps

Fair
<15s <5% >20 kbps

Poor
>15s >5% <20 kbps

While QoS levels can be met, QoE levels can help operators decide in meeting user expectations in different morphologies

Deployment of 3G Network
80% of 3G sites will have to be co-located with existing 2G sites GTL has experience in handling co-location issues like antenna separation, tilts, space and power requirements GTL has the capability to conduct TI audits to certify 2G sites for 3G use

Value Proposition
GTL understands 3G roll out challenges based on work done on various 3G networks in APAC, Middle East and Europe GTL can offer pre-bid support for site estimation & budgeting that form critical inputs to the 3G business case With its 3Gplanning tools & RF experts GTL carries out 3G RF planning with existing 2G sites & proposes new sites to better 3G performance Post process KPI measurement results and map them to QoE indicators to arrive at actual end user experience in different morphologies Carry out installation, commissioning and maintenance of Node B, RNC and core network elements

Operational Excellence
Project Management
Project Resources PMI Trained 100 Nos PMI Certified 25 Nos

Management / Monitoring Tools

Centralized setup at Mumbai(India) Web accessible status updation at project location

Customer snapshot

Thank you
Contact Information : Email: 3gcoe@gtllimited.com

The logos used here are the trademarks of respective companies and are used here for representation purpose only Images Courtesy: Punchstock, Getty Images