DORIS L.

JONES
(301) 735-8554 DORISJ778@VERIZON.NET 1906 CAMPBELL DR., SUITLAND, MD 20746

Citizenship: United States Desired Job Type: Analyst, Trainer, Paralegal Salary Preference: Negotiable Desired Locations: U.S. - Maryland
SUMMARY OF QUALIFICATIONS

Highly accomplished and results-driven professional, leveraging finely-honed interpersonal and time management skills to successfully manage administrative operations and increase productivity, achieving program goals and contract objectives. Detail-oriented with a genuine passion for legislative procedures and a well-rounded background in supporting a progressive organization in optimizing staff performance and public policy through effective training and communication. Key skills and qualifications: Organization/Communication Attorney/Client Relations Staff Training and Development Federal Gov. Policy Training Law/Regulation Interpretation Legal Support/Services Program/Project Coordination Business Administration Federal Travel Management Case/Trial Preparation

P R O F E S S I O N A L EX P E R I E N C E

GRADUATE SCHOOL Washington, D.C. Present Professional Part-Time Adjunct Instructor/Federal Travel Management Consulting - Provides classroom and distance education federal travel management training to federal employees and contractors. - Received 3 outstanding teaching awards. HOUSE OF RUTH LEGAL CLINIC Upper Marlboro, MD Legal Assistant - Conducted legal research for attorneys preparing cases for trial, developed trial notebooks, and interviewed clients during intake interviews; as well as created various legal documents for trial preparation. U.S. GENERAL ACCOUNTING OFFICE (GAO) Washington, D.C. Program Director - Received Directors Award and Vice President Al Gore Hammer Award. - Created and produced materials, handbooks, and workbooks on a team with GAO Training Institute staff while teaching classes and delivering briefings on complex travel management issues and new policy. - Wrote approximately 25 internal policy regulations, guides, and subsequent revisions; as well as analyzed and interpreted regulations and federal/state laws relating to federal government travel management. - Assisted with writing laws that were eventually passed by the U.S. Congress and headed numerous teams established to study, analyze, critique, and make recommendations to senior managers on travel policies. - Evaluated contracts and developed position descriptions. Manager, Relocation Services Section

- Administered GAOs centralized relocation program; processed up to one hundred moves each fiscal year. - Certified claims for payment and managed a four million dollar annual budget. - Established streamlined procedures for relocating employees during their moves. - Coordinated with relocating vendors for outsourcing services. - Supervised and trained staff involved in administering GAOs relocation program.

PROFESSIONAL PROFILE

(Continued) GENERAL SERVICES ADMINISTRATION Washington, D.C. Travel Management Analyst - Wrote new federal travel regulation laws and new and revised regulations on a regular basis. - Published about 25 major federal travel management regulations. - Analyzed and evaluated new and revised laws. - Served as liaison between Congressional staff and senior and middle managers in other major federal agencies on issues relating to federal travel management. - Resolved complex and unusual travel management issues for federal agencies worldwide. - Directed junior staff and provided feedback to supervisor. - Learned primary and secondary statutes (41 CFR Chapter 300-304), Federal Acquisition Regulations - GAO Appropriation Law, GAO Policy and Procedures rules and statutes.
EDUCATION HISTORY

Certification in Business Administration, William Penn Business College, Philadelphia, Pennsylvania Certificate in Basic of Legal Drafting, George Washington University, Washington, Washington, DC Certification in Writing Skills for Supervisors and Managers, Prince Georges Community College, Largo, Maryland Certification in Principals of Federal Transportation Modes. Department of Army Transportation School, Fort Eustis, Virginia Certification in Paralegal Academics, University of Maryland University College, Adelphi, Maryland Certification in Personal Property Federal Travel Management Undergraduate Degree Legal Studies and Psychology, University of Maryland University College, Adelphi, Maryland GPA 3.683 Federal government and private sector sponsored professional development training courses, workshops, conferences, and seminars, at various locations throughout the U.S.
ACHIEVEMENTS AND ORGANIZATIONS

- Cash awards totaling approximately $20,000. Awards were based on exemplary and dedicated service, special recognition, and outstanding performance appraisals. - Three outstanding faculty awards from the Graduate School.

- Member of the National Honor Society for - Adult Learners, Alpha Sigma Lambda Tau Chapter, University of Maryland University College (UMUC), UMUC Alumni. - Elected and inducted to membership in The Honor Society of Phi Kappa Phi, University of Maryland Chapter. - Member of the Maryland Association of Paralegals, Inc.

REFERENCES AVAILABLE UPON REQUEST