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Table of Contents
Table of Contents.................................................................................................................1
Introduction..........................................................................................................................2
Project Specification............................................................................................................2
Existing Problem..............................................................................................................2
Business Aims..................................................................................................................3
Information System Requirement....................................................................................3
Cost Constraint.................................................................................................................4
Time Decision..................................................................................................................4
Quality Assurance............................................................................................................5
Information Technology Involvement in Business..........................................................5
Technical Training...........................................................................................................5
Project Planning...................................................................................................................5
Problem Situation.............................................................................................................6
Root Definition................................................................................................................6
Information System Defined............................................................................................7
Content Project Management.......................................................................................7
E-commerce Web Store Management .........................................................................7
Online Payment System...............................................................................................8
Dynamic Mail Communicator ....................................................................................8
Finance Management...................................................................................................8
Business Management System.....................................................................................8
Project Plan......................................................................................................................9
Project Management Team...........................................................................................9
Plan..............................................................................................................................9
Control.......................................................................................................................10
Risk............................................................................................................................10
Quality........................................................................................................................10
Time Scales....................................................................................................................10
Resources.......................................................................................................................11
Leadership Styles...............................................................................................................11
Effects of Leadership.....................................................................................................12
No Control.................................................................................................................12
Fast Access to Work...................................................................................................13
Socialization...............................................................................................................13
Financial Glance........................................................................................................13
Quality Project Development.....................................................................................13
Communication, Mentoring and Coaching........................................................................13
Communication..............................................................................................................14
Problems May Raise..................................................................................................14
Mentoring.......................................................................................................................15
Problems May Raise..................................................................................................15
Coaching........................................................................................................................15
Problems May Raise..................................................................................................16
Conclusion.........................................................................................................................16
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References:.........................................................................................................................16
Introduction
Like all other business, Antique -2000 is also a sale purchase business and the good side
of the businessmen is that they from very start started their business through internet.
This Antique-2000 is a business based on purchase of antique items from different
auctions and sale on their local shops or on internet.
The business is earning a nice profit but the web based settings for internet weren’t
appropriate. Moreover, the financial settlements were bias and they have to be controlled
systematically rather than manually to secure the financial grounds of the business. As
though, the four owners have taken bank loan for their business which still has to be paid
off. This project plan will clearly identify the project aims and their scrupulous steps of
development.
Moreover, through this project plan the business personnel’s were given the requirements
and their constraints face during the development the web based system. These
requirements and the project plan will follow Soft System Methodologies for the
achievement of the web based business objectives. This project plan will illustrate all
feasibilities for every requirement especially considering the financial matters.
Later, the sections will talk about different leadership styles and how they can be applied
while processing the project development. Installation of the project would not be the last
thing but helping the business personals to act with the web system and to their business,
guidelines, in other words, will be also specified.
Project Specification
The project specification for Antique-2000 is being developed in a manner that all
kind of project arrangements and projects measurements can be illustrated to the clients
before starting any development. Specification covers the existing problems and business
objectives for the confirmation from the client if the understanding with the project plan
is precise and faultless. Later the specification about what system requirement, cost, time
and quality will be given to the system. Interaction with system is all illustrated as
follows:
Existing Problem
The business analysis unlocks many problems which weren’t obvious. The
business needs and business sharing shows following few problems:
Returning the bank loan should earn a nice profit.
Difficult to open shops in different cities on rent.
Enhance the business globally.
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Owners have to stay update for every antique auction events in the country.
Hiring employees for the services for customers on shops.
Management of the stocks.
Administrative rules should be given to all four owners equally.
Finance should be handled in such a manner that all four gets the equal profit as
well as they can manage business liabilities easily.
IT training will later be the part of maintenance team.
Business Aims
Antique-2000 is a young business needs to flourish world wide. As with all other
business, aims and objectives are define to create a target for business to achieve. The
achievement is impossible without any planning. These objectives encourage employees
to work hard and touch the target in time. Business targets maximal upon the
maximization of the profit realistically and in a particular time limit. Profit satisfaction is
as important as the sales growth and sales growth relies on the customer trust. Business
services i.e., supplying the quality products to audience with their choice of products and
prices improve the customer reliabilities. Antique-2000 has more of the same objectives
to flourish the business efficiently in a specific and measurable way.
Login and passwords for different users will be made for the administrative
controls. This administrative staff will get an email for every auction held in different
cities they subscribe in with.
Reports and details of stocks and accounts will have the option to get printed
whenever required by any of the administrative staff. Moreover, all decision making
documents will be refer by the Information System to get signature by all four stake
holders of the business before publish on the main web site.
Cost Constraint
Manufacturing a product or development of any project the resources and the hard
work requires the cost of a project. During the business analysis of Antique-2000, the
business seems to be small but the augmentation and the plan follows completely
develops a new web-based system, i.e., Antique-2000 running the business all round the
world. Online Secure Transactions, Financial Account System, Administration part and
the vital of all the online shopping modules for the profitable business. Moreover, the
costs of resources like employees, hardware, software and other further promotions
involved cannot be overlooked.
Nevertheless, according to what Mr. John Alger, Sue Wong, Andy Petal and Kerry
Mason hired me, so, it will be honor for me to develop the project as my practice and
observe the business strategies and implement them in the project professionally. For less
cost, I will try to work on my own or ask my fellows to help me in small tasks. Moreover,
I’ll use the technology like Java that is an open source tool to design the web based
business as well as is feasible to work on with in any kind of operating system. Small
Medium Enterprise solutions are provided in less and reasonable prices that can be
embedded with the software for some modules.
Time Decision
According to Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason from
Antique-2000 that they require the complete web business to get ready is with in three
weeks. However, three weeks are less but working full time will hopefully make us
achieve the goal. We’ll follow the incremental model which allows to analysis and design
some part of the business and implement it and then moves to second. Keeping the time
constraint in mind, the module division will be done in a manner that much of the
designing will be done in a day and time is given to errorless coding. Quality Assurance
will be done with my friends Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason
after implementation which saves my time. In this mean time, the work on the next
module will get to be started and often embedded with the system for Quality Assurance.
Using outsource applications like Small Medium Enterprise Solutions will not
only affect the cost of the project but also saves time. The time decision is done in a
manner that the project will be finished in eighteen days rather in 21 days, which gives a
time for full deployment and final testing. User end testing will simultaneously do after
the deployment on a time period of three weeks and though maintenance will be given as
required.
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Quality Assurance
Quality Assurance will be given to each module by four different people namely,
Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason. These people are however IT
oriented but are beginners in this field. Though, they can carry out a detailed black box
testing. However, white box testing will be accomplish while development of the project.
At the end of the project that is before deployment Integration testing will be done by me
myself. After Deployment, a complete System testing will be done. User Acceptance
testing is done by the users at runtime along with regression and stress testing and actions
against them will be taken as required.
Technical Training
Computer usage is known to every one now days. People of Antique-2000 are
computer literate. All what left is to train the using of the system which is not
complicated but carries few technical clicks in steps. Though, IT training will be given to
the four business stakeholders equally as well as the sales person on the shops.
Maintenance training can be given to the technical hired person in team with me is at
ease. For clients, for technical training, online help will be available on the website.
Project Planning
Project planning is the most essential step in any successful project. This is factual
in authentic time, where many projects are undertaken without any accurate or gracious
planning and they either lead to the failures of the projects or some times if getting
successful they lead to hard time at the user acceptance testing level or directs to a rigid
maintenance. Different questions should be considerable before starting a project that
what may be the problem situation and what is to be done, till when user wants it, how to
complete it, what resources may require and things more or less like that. Planning can be
visually displayed by Gantt chart, Organizational chart etc.
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Problem Situation
Problem Situation is nothing that complex as it seems to be by the company
owners. It can be said that four of the IT students passed their graduation and started their
own business from bank loan. All what business is all about that they buy antique goods
from auctions and sell them with their name Antique – 2000 with their own price. But
neither they are yet business professionals and nor they are IT professionals and wants
their business to enhance frequently. They decide to start the web based business which at
least doesn’t give them more difficulties to face for their company’s marketing. And
thought these four, Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason to start a
website which not only help them in marketing but also will help them to make more
clients online and earn more. Pictorial representation is shown below:
Take loan
Bank
buying
A lot of fuss to control stocks
and finance along width
bidding. In touch
Cash Thinks
Profit left: none:
Stock required
Shop 1 Shop 2
Finance
Stock ???
Finance
Stock ???
Customers
Stock record
Customers Stock record
Root Definition
Pictorial representation of the problem situation can be elaborated in a way that
all four Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason are giving their full time
to business. One is always keeping the record of money and fights to spend less to earn
profit. Second goes to auction and bids for more and more beautiful goods the beautiful
price. The finance person gets the chance to speak up that this is not a fair deal that
saving cannot be done.
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One is shown to be roaming around here and there from this city to that just to
find more and more clients along with checking out the outlets opened if the sales
representatives are performing their duties efficiently or are lazy out from the work. He
attends the calls to get the events of auctions as news as well as if customers have any
complaints about the services.
The fourth do keeps the status of stock. What is saved in store, what kind of goods
are to be placed in which outlet and how much in stock they are required to be stored?
But what happens at the end of the day, they all ask questions each day and every one of
these four Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason wants to have
acknowledgment of each and every action is made in the whole day and penny earned or
spent.
to convert the prices in any other currency they require as default currency shown will be
U.S dollars.
This e-commerce web store will charge the client through credit card numbers and
keeps the clients information saves for further promotions.
Finance Management
There are number of open source accounting software. Due to less time constraint
we’ll choose one of the free open sources accounting software from internet and later
we’ll try to develop our own and embed them in web based business of Antique-2000. It’s
not that accounting software cannot be develop but it is about the perfection and taking
risk in less time about the finance of the business is the biggest issue.
We naming, Mr. John Alger, Sue Wong, Andy Petal and Kerry Mason along with me
decided to choose Free Accounting Software provided by Support Chain Technology as it
is an intuitive, easy to use, robust, multi-user, inventory business management system and
accounting software solution stated by System Online (Systems Online, 1995 - 2006).
This software gives the options of multiple entries and synchronizes itself later.
Moreover, keep a record of sales and purchase orders and can display reports anytime.
The best part of this software is that it uses average cost accounting methods and the
customer support is available anytime which helps in quick learning.
logins and rules of the website. This system is completely designed for the administrative
staff of Antique-2000.
Project Plan
To accomplish the task successful, complete planning should be done. However
as no one is perfect, though project few changes are allowed. Despite the fact that, project
development should be completed within three weeks, the planning of how the team
would be, what the plan should be, how to control, what the risk may occur, and how
much quality product is to be developed.
Mr. John Alger Mr. Sue Wong MR. Andy Patel Mr. Kerry Mason
Leader Leader Leader Leader
Me
Project Manager
Mr. John Alger Mr. Sue Wong MR. Andy Patel Mr. Kerry Mason
QA QA QA QA
Plan
Project will start by analyzing the business Antique-2000 along with its
requirement gathering; these being done in not more than 48 hours. Leading to it will be
the next step of preparing the project planning and specification document. This will be
done so that the requirements are finalized and no new functionality will be add on while
development from the client. This task should not take more than a day.
The next task after research work will be development of the project. All
requirements described under the topic of Information System Defined. This task is the
most vital and complicated so it will take almost 15 days. This development done will
later be checked in the process of quality assurance period in which full quality product
will be taken out. The Quality testing process will take 3 full days along with nights and
later after uploading the system online testing and maintenance will keep going on.
Pictorial representation of the project plan will be as follows:
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Control
However the senior team members and other official hierarchy is not present here
in this project, though for this project authority to control the project is given to all four
members of Antique-2000 who are require to check if the work on the project is timely
being done or not.
Risk
However, project development time period is very less though, for any loss of
data a backup will be prepared. Moreover, for any disaster or system failure, I and my
team are require to be available for the immediate maintenance.
Quality
For developing the quality product, the personnel for Antique-2000 will be given
every small and big module to be tested soon after the development. All black box and
white box testing will take place later or sooner on the project. At the end integration
testing along with system testing will also is being done.
Time Scales
Time scales allows supervising completely upon the project development and is
applied for every module of the project plan; so that the task can be accomplish in a
measurement schedule, rather being working eventually. When time scale of a project is
defined the management knows well to achieve the goal in that interval and though they
work hard and with soft nature to communicate and find the complete information from
the business personnel and management.
The timescales decided while making project plans are set to be realistic and
practical in a manner that any happening can take place and resources couldn’t work. It
should be kept in mind that time scale should cover all modules in a manner that
resources have some time for free where they cannot get tired and bored for work. Their
bore mood or tiring mood can affect the project development.
Often in practical scheduling, time scales may change while working on the
project as sometimes cause of missing resources thee schedule can get late. The manager
setting the time schedule must keep in mind that module identification is important. And
manager is the only person who knows best way to identify that how much a module will
take time and how much resources are required for it.
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Resources
Resources in project management may define as the best and optimal way of
using the time, people, hardware, software, finance and working area while developing a
project completely. Creative projects are given to different project mangers that are than
discussed and make themselves different from others by giving the idea how they best
use the resources and can efficiently develop the project. Resources are not only the using
machinery but also the people who are there to develop the project along with the finance
taken or used to complete the task from a – z of the project. It also includes the software
and hardware require in the development of the project. Time matters a lot as every
second is precious for a person who develops project so every minute is being paid.
It is being particular that before the project starts, project Manager should keep in
mind all the resources and know if the financial expenditures allow resources to be in
approach in time or it should be discuss with the clients if they re necessary to be used or
those functionalities can be delayed or omitted for a time line deployment.
Keeping the facts in mind, I decided to use my home computer as server and my
resources will keep using their own resources so that business of Antique-2000 won’t get
disturb while development of the project. The ISP servers and resources like my team
will be paid around 100$ a week for their day and night hardships. Moreover, company
will pay the amount of software requires for the development before the project time
starts. Extensively electronic, meals and other mechanical expenses will be also in
charged by the company.
Leadership Styles
Leadership is the superlative way to analyze and alter the thoughts and minds of
people with you and besides you. Some people have in born attitude and some learn to be
a leader. People who have inborn mode of leadership gets autocratic and who learns gets
democratic. Autocratic people may also get democratic sometimes after learning the
leadership but it all depends on the person who is the ideal leader (the trainer) for the one.
There are following different ways of leadership (U.S. Army Handbook, 1973):
• Authoritarian or Autocratic Leadership
• Participative or Democratic Leadership
• Delegate or Free Region
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Effects of Leadership
To every organization, there are internal problems and especially where there are
boss is more than one. It’s not only that organization has fights among the employees but
it is a more possible opening and a disaster of business when seniors or business runners
fight. Similarly, as in the business of Antique-2000, all four owners of the company
require having the decision powers and are called managers of the company.
But this is to distinguish if all four have the abilities to be managers. Well, while
gathering the business information it was being analyzed that Mr. John Alger and Mr. Sue
Wong are democratic leaders and Mr. Andy Patel and Mr. Kerry Mason wants everything
to be done by orders. Though, leaders and their leadership can affect the business in
negative or positive attitudes. Following are few problems
No Control
All project development requires to be supervised by a leader. Similarly, for the
project of Antique-2000, it also requires to be controlled by any of the member in the
business. This is because if the team is not being supervised, the development team
would be doing whatever and whenever they want which may lead to a delay or
dishonesty in completion of all modules. So, it would be good if Mr. Andy Patel gives a
strict and hard time to the team.
13
Socialization
For the expansion of business, light mode communication matters a lot, as people
may get attracted to the syrupy natured person and this can bring more clients to the
business. Though, gatherings, giving treats to employees, communicating with clients etc.
May lead to business development is a qualified growth. Mr. Sue Wong is diplomatic
leader and can create a nice social business circle by himself.
Financial Glance
Being soft hearted is not only the solution to deal with the employees as this may
be a loss of the business. That is, taking care of employees in a manner to spend on them
more than what business accounts allow is also not an excellent leadership. Though, a
person should be authoritarian in a manner of spending for extra curricular activities for
socialization. Mr. Kerry Mason is a person of regulations and is stringent towards work
and employees. Though, he can be the best leader to give a glance over financial matters.
personnel to make alterations after analyzing the subject. Coaching is about introducing
and making people to get literate about the particular subject.
Communication
Communication should be done in a clear manner so that analyzing would be easy
and comfortable to design. However, communication media between two parties can be
in different ways but to choose the direct method is the good management practice and
saves time. Communicating face to face in the verbal discussion will lead to better
understanding and in case of raising queries the feedback will be immediate. Verbal
communication leads to no ambiguities. However, discussing to all four business owners
individually and exchanging the thoughts of their partners in a comfortable and friendly
environment will be more legitimate than to communicate all four at a time. All
communication should be ended, by the analyst telling all what his understanding goes
with. Later, at the end of all four communications analyst will provide a written
understanding document which will be checked by all four of members for the signatures
of acceptance. In case of any query, analyst can communicate to any personnel any time.
Mentoring
Mentoring is the technical name of sharing the knowledge or thoughts. In field of
web based development it is the best practice to plan the project with both clients and the
development team alike. This process is counted in essential steps of requirement
gathering as after communication to the clients don’t full the discussion. It is project
manager’s duty to give a look at the work done on requirements. Manager has to accept
what client requires but it is the also the manager responsibility to acknowledge the client
that what is feasible for the web based business. It is low cost as all what it requires is
meetings and nice words to convince. Mentoring is suggesting the clients with the
requirements which however didn’t given by them but are necessary for the project to
have and can give them nice profit. This mentoring is not only towards clients but also
towards the project development team to help or suggest them for the right path for
working. This creates the social interactions and makes new friends. Giving professional
suggestions gives a nice feedback along with a support reflecting to be in possession of
self post. Mentoring the team and project provides the manager become more
professional and sincere to the job.
Coaching
Coaching is typically used for teaching or training the ones for a particular
subject. It is important in this project that my team who are new to professional
environment should be given a training presentation before the project starts. This would
be the second step after mentoring about the project to the team, coaching will help them
how to work on the project. As coaching is the conveying the knowledge in a manner that
other person learns and get trained. Coaching of the team is required to be done before
project starts. However, coaching of customers will require to be done as soon as project
is deployed.
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Conclusion
Studying and analyzing all strategies of business, it is clear that implementing the
leadership styles in adequate manner will lead to a friendly and fast working
environment. However, mentoring and coaching the clients and team will not only keep
them up with the development together but also provide them a professional working
environment.
References:
Anonymous (1973) ‘M i l i t a r y L e a d e r s h i p ’ U.S. Army Handbook [Online]
Available from: http://www.skagitwatershed.org/~donclark/leader/leadstl.html [8th April
2009]
Anonymous (1995 - 2006) System Online SCT – Accounting Software Version 2.0
Released Available from: http://www.freeaccountingsoftware.net [8th April 2009]
Anonymous (2009) 12 Manage the Executive Fast Track – Leadership - Methods, Models
and Theories Available from: http://www.12manage.com/i_l.html [8th April 2009]
V. Rayan (2001 - 2005) Technology Student – How To Cost A Project Available from:
http://www.technologystudent.com/designpro/cost1.htm [8th April 2009]