Ph: (M) +91-7845163729 Email: anupam.p@aegisglobalacademy.com, anupamprasoon10@gmail.

com

Anupam Prasoon

Seeking a Middle Level Position in a growth oriented organization to contribute towards organizational success SYNOPSIS
Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence Adept at working in high pressure environments with strict deadlines and multiple deliverables

AREAS OF EXPERTISE
COPC Quality Best Practices certified Certified in SQC Singapore Program. Leadership Essential Program Certificate Program in Services Management from IIM Indore Good graphing techniques certified Proficient Written communication

EDUCATION
Pursuing Post Graduate Program In Business Management (ICEM) with ITES specialization(2012-2013) Bachelor of Technology (Biotech) (Prist University, 2012) Higher Secondary (St. Thomas School) High School (St. Thomas School)

TECHNICAL SKILLS
Application software MS Word, Excel, PowerPoint, MS access and MS Outlook express Operating systems Windows 95, 98, 2000 & XP

PROFESSIONAL EXPERIENCE
Worked as a customer care executive for Sky Way InfoTech (International Process) for 2 months Worked as Customer service executive for Call 2 Connect for 4 months

Key Deliverables

Was always achieving the specified target on generating leads on calls Applauded with Executive of the Month On performance metric.

Projects underwent

Visited Gram darshan program for analyzing the rural consumer behavior Visited ITPL Bangalore to understand International Operations Visited Retail shops 3days for analyzing the customer behavior. Participation in Singapore SQC program on service quality& Leadership program. Conducted Marketing Research Report on Youth Behavior Services Marketing Project on Service Dimensions.
PEARL Personal Effectiveness and Relationship Leadership at Aegis Global Academy

 BIOTECH SEMINAR- involved in arranging a national level seminar on Advents in Biotechnology skill enhancement training by PURPLE LEAP, Bangalore Field visits- on different domains ITES, RETAIL, BANKING AND ANALYTICS firms. One week in-house learning at Aegis Bangalore domestic center. Involved in handling Q-Map: An ITeS venture by students.

Achievement Was the head of the Students Affairs Organization Looking on extra curricular activities administration Joint secretary at rotaract club of aegis global academy.
Effective writer whereby I was chosen as the winner in numerous essay competitions at inter school and state level

Acknowledged with best content writing in CNN contest. PERSONAL DETAILS Date of Birth: Languages Known: Permanent Address: 10 December, 1987 Hindi, English,Bhojpuri Q/no Dt 2644, Tanki side, Dhurwa ,Ranchi -834004, Jharkhand

References:
Dr. Nagendra V Chowdary Director Aegis Global Academy Mobile: +91 9655544516 E-mail: Nagendrav.chowdary@aegisglobal.com.

Prof.R.ChandrasekharPh.D. Professor/Consultant #Mobile 944 222 6036, mail@-chandramenon@ymail.com

(Anupam Prasoon )