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June 09, 2013

Dr. Khair Jahan Sogra Professor Institute of Business Administration University of Dhaka Subject: Letter of transmittal for submission of the term paper on Training Program and Evaluation Design for Center for Environmental and Geographic Information Services (CEGIS) Dear Madam: We are submitting to you our assigned term paper entitled Training Program & Evaluation Design for Center for Environmental and Geographic Information Services (CEGIS) as part of the course requirement. By working on this report we were given a chance to test our analytical ability and to apply our theoretical conceptual knowledge in a practical scenario. This report was done according to the training needs assessment that we have done in our assigned term paper on the same organization. Training program is designed based on the findings of the training needs assessment and base on the objectives, purpose and level of outcomes the evaluation design is prepared for the program. We are hoping that you will overlook minor inconsistencies found in the report. Thank you for giving us the opportunity to work on this paper. It's been a real educative journey. If you have any questions about the report, please contact any of us at any time. Sincerely,

Monamee Afroze Ishika (Roll :119, MBA 46D)

Mohammad Zulqar Nayen (Roll :126, MBA 46D)

Tahmina Tamanna (Roll :153, MBA 46D)


We would like to express our heartiest gratitude to our course instructor Dr. Khair Jahan Sogra,
Professor, Institute of Business Administration, University of Dhaka , for assigning us with this Term Paper work and giving us the opportunity for a educative journey. Our special thanks goes to the respondents, the employees of the company, who helped us on preparation of the report on Training needs assessment for CEGIS, based on which findings we have designed the training and evaluation program. We thank all the websites, including company website and also all the reports and journal authors, from which we got all the valuable information for completion of this report. Above all, we want to acknowledge and thank God that we have been able to complete this journey successfully.

EXECUTIVE SUMMARY This term paper is an initiative to implement the theoretical knowledge gained in class in a practical scenario based on the findings from the midterm report on Training Needs Assessment for Center for Environmental and Geographic Information Services (CEGIS). The term paper is kept limited to the two tasks, use of GIS software and report writing, for which employees needed training according to the training needs assessment for CEGIS. Two separate training programs are designed to satisfy two different training needs. The first program is designed for the better use of ArcGIS 9.1 software which is a 5-day training program. The training session on report writing is a 0ne day training session. In both the cases 20 employees having 6-12months of experience are considered to be the participants. The training design contains a detail lesson plan which is the blue print for these programs designed for 20 operational employees with 6-12 months experience in the organization. The training on GIS software use is the critical between the two and thus needs more time devoted behind it than the training on report writing. To measure the impact of these training programs the evaluation design is selected to be Pretest/Posttest with Comparison Group. For both the training programs the evaluation design will be used to evaluate five levels. Several types of data will be collected and analyzed to measure the impact of the training for these five levels. The evaluation design is directed to measure the impact of the outcomes that would follow the training programs. Apart from the learning level of the participants, retention level of the knowledge for the trainees, difference that the training brings on the employees through comparison group evaluation and overall reaction of trainees to the training programs are measured.

Executive Summary Chapter 1: Introduction 1.1. Origin of the Report 1.2.Objective 1.3.Methodology 1.4.Limitations Chapter 2: Training Design Chapter 3: Evaluation Design for the Program The Training Program Evaluation Design Objective Level of Evaluation Participants in Evaluation Evaluation Research Design Considerations Data Collection Method Possible Outcomes of the Evaluation Conclusion Bibliography Appendix