Locating the files in the DCP for the MC3000C50X

After installing the DCP, the files are located in the following folder as indicated by the screenshot below.

The folder that is needed is the OSUpdate folder.

Steps to update a MC3000 terminal without an SD Card

Use this procedure if you have a USB ActiveSyc setup. This procedure is not recommended for use with serial RS-232 ActiveSync setup because it is very slow. Step 1) Check the current version only update if it is necessary. Go to Start => Settings => Control Panel => Symbol Info => System Tab Write down OEM Version and Platform ID. Step 2) Copy the OSUpdate folder to the \Temp Folder Place the terminal into a powered cradle or CAM and enable ActiveSync. Use ActiveSync to select the Temp folder: o Explore => Temp => Copy the files from the local folder on the PC to the Temp folder. Disconnect the ActiveSync connection.

Step 3) Make sure the terminal has AC power and it is ON... the LED on the top of the keypad flashes once per second when AC power is connected, or stays on constantly if the unit is fully charged. Step 4) Run the terminal software updater utility. Go to My Device => Temp => OSUpdate Double click on the file: o 30XXc50BenColor_TEMP.lnk if the device is a Professional Color terminal o 30XXc50AenColor_TEMP.lnk if the device is a Core Color terminal o 30XXc50BenMono_TEMP.lnk if the device is a Professional Mono terminal o 30XXc50AenMono_TEMP.lnk if the device is a Core Mono terminal. The update process takes about 7 minutes. After the update completes, the terminal will automatically reboot and go to the Calibration Screen.

Steps to update a MC3000 terminal using an SD Card and an SD Card Writer

Use this procedure if you have a serial RS-232 ActiveSync or no ActiveSync setup, or if you want to setup an SD card to update multiple terminals. Step 1) Check the current version only update if it is necessary. Go to Start => Settings => Control Panel => Symbol Info => System Tab Write down OEM Version and Platform ID. Step 2) Copy the OSUpdate folder to an SD card with at least 64MB of storage. Insert the SD card into an SD card reader. Copy the folder to the SD card. Note: to ensure writing to the SD card is complete, eject the card using a right-click selection on file explorer on the SD card drive icon. o There should be a single folder, OSUpdate Insert the SD card into the MC3000 unit. o To do this, turn off the terminal, remove battery cover, remove battery. The SD card slot is located under the battery. Install the SD card correctly ensuring that the latch is secured against the card. After the SD card is inserted, replace the battery, battery door and turn on the terminal. Step 3) Make sure the terminal has AC power and it is ON... the LED on the top of the keypad flashes once per second when AC power is connected, or stays on constantly if the unit is fully charged. Step 4) Run the terminal software updater utility on the SD card. You will need to modify the RAM to enable the process to work. To do this, do the following: o Start -> Settings -> Control Panel -> System o Select the Memory tab o Slide the slider to the extreme left o Select OK for the setting to take affect. My Device => Storage Card => OSUpdate Double click on the file: o 30XXc50BenColor_SD.lnk if the device is a Professional Color terminal o 30XXc50AenColor_SD.lnk if the device is a Core Color terminal o 30XXc50BenMono_SD.lnk if the device is a Professional Mono terminal o 30XXc50AenMono_SD.lnk if the device is a Core Mono terminal.

The update process takes about 7 minutes. After the update completes, the terminal will automatically reboot and go to the Calibration Screen. Step 5) Remove the SD card from the MC3000 following the instructions in Step (2). If more terminals need to be updated, just repeat Steps (3) to (5), using the SD card created in Step (2) above.

Steps to update a MC3000 terminal using an SD Card and ActiveSync

Use this procedure if you have a USB ActiveSyc setup. This procedure is not recommended when you have a serial RS-232 ActiveSync setup because it is very slow. Step 1) Check the current version only update if it is necessary. Go to Start => Settings => Control Panel => Symbol Info => System Tab Write down OEM Version and Platform ID. Step 2) Copy the OS update files to an SD card with at least 64MB of storage. Insert the SD card into the MC3000 unit. o To do this, turn off the terminal, remove battery cover, remove battery. The SD card slot is located under the battery. Install the SD card correctly ensuring that the latch is secured against the card. After the SD card is inserted, replace the battery, battery door and turn on the terminal. Place the terminal into a powered cradle or cam and enable ActiveSync. Use ActiveSync to select the Storage Card folder: o My Device => Storage Card Copy the OSUpdate folder the local folder on the PC to the Storage Card folder. o OSUpdate Disconnect the ActiveSync connection. Step 3) Make sure the terminal has AC power and it is ON... the LED on the top of the keypad flashes once per second when AC power is connected, or stays on constantly if the unit is fully charged. Step 4) Run the terminal software updater utility on the SD card. You will need to modify the RAM to enable the process to work. To do this, do the following: o Start -> Settings -> Control Panel -> System o Select the Memory tab o Slide the slider to the extreme left o Select OK for the setting to take affect. The device is now ready to perform the OSUpdate. My Device => Storage Card => OSUpdate Double click on the file: o 30XXc50BenColor_SD.lnk if the device is a Professional Color terminal o 30XXc50AenColor_SD.lnk if the device is a Core Color terminal o 30XXc50BenMono_SD.lnk if the device is a Professional Mono terminal o 30XXc50AenMono_SD.lnk if the device is a Core Mono terminal. The update process takes about 7 minutes. After the update completes, the terminal will automatically reboot and go to the Calibration Screen. Step 5) Remove the SD card from the MC3000 following the instructions in Step (2). If more terminals need to be updated, just repeat Steps (3) to (5), using the SD card created in Step (2) above.

Updating an MC3000 using IPL and TCM

Cold boot the device using the 1 key + 9 key + Power key. As soon as the unit starts to boot, hold the trigger key located on the front of the device. The following screen will appear: Initial Program Loader Platform Application Config Block Windows CE Monitor Splash Screen Power Micro Partition Table Command File System Reset Auto Select The first image that needs to be loaded is the Monitor. Using the arrow keys, navigate to the Monitor choice. Press enter. Then select USB and press enter. Select USB Standard and press enter. Select Download and press enter. Once this is done, the following should appear on the screen: Downloading: Monitor Via USB USB Standard Waiting for input You can now start the download of the monitor image using TCM. All of the required images are located in the Hex Images folder as shown in the screen shot above. The following table describes the file names and associated image type. Once this image has been loaded, the device will reboot. It will be necessary to hold the trigger key again to enter the IPL mode. With this version of the software, it is necessary to load the monitor image first. Once the unit is in IPL mode again, please continue to load the images in the order listed below. The Professional Operating system images are shown first with the Core Operating system images shown in the (parentheses). The monitor image has the same name for both. Image Type Monitor Partition Table Operating System Platform Image Application Image Power Micro Splash Screen (Color) Splash Screen (Mono) Filename 30XXc50XenMO0137XX.hex 30XXc50BenPT003.hex (30XXc50AenPT003.hex) 30XXc50BenOS011503.hex (30XXc50AenOS011503.hex) 30XXc50BenPL003.hex (30XXc50AenPL003.hex) 30XXc50BenAP004.hex (30XXc50AenAP004.hex) 30XXc50XenPM112109.bin 30XXc50XenSC003.hex 30XXc50XenSM003.hex

To load all of the other images, please use the arrow keys to navigate to the appropriate menu choice and follow the directions outlined in the monitor section. Once all of the images are loaded onto the device, please select the Reset System choice to cold boot the device. It is possible to use the Auto Select choice for the Operating System, Platform Image and Application Image.