Strategic Partner

MBOSJ\,~Cfush: Strategic W· •r Quarterly Update

Partner: Ascent Business Systems: Cara Hawthorne, Mike Hutar

Saue As~i1ts: K(!'Iin Rook(>rIKen Sapp/Richard Forsythe I Andrea Conrad

• Customer: $14M (Install &: Service) of Home Entertainment/Security Systems

Functional Requirements:
Muitl·Company. ComoUdatlons, Allocations, Intercomp3rl" t.ransactlons
Ease of Use. Customlzatloo. and to Impact mes
(rom thfrd-party application In SpaIn
WMS requirements were verytmparum In their decision. SeriallJ [(addnll and Lot Control

Competitive Challenges:
MS Gr<.>atPLalns/W~n·Soft ~ Inc.umbenl plu~ S1:ha!rer Sy:n.ems al~ competing
5· PagcJhJlti·Lcvcf attack document .cI'erendnll Carlton Collins Ocx.ument
Keys to the Win:
Confidence in th~ lUcent/Sage solution Iproduc~ and people)
The involvemenl or key dedslon makefs who staled their vision t)uoughout sales ~Il!
The Ascent r3pOllSt' emphasi2ed the desire to win the prospect's bU5ines~ base.cJupon tangible
cn.'CIibnltyand expertise in vertic.al.soluuon (as opposed to relying on jargon and distorted"
Information re(~renced by the MiCfO~l reseller)
Products Purdlased:
35 user AscentilMS 200 system Inch.dl.ng core and distribution (10 mow(cs)
Two lIanlh Sales Cycle!
Result:
Over 5120.000 for initial pm<iJru and services
More to come with additional users and re(ated companSes!
 Customer Success Story

CONNECT ONE
SECURITY ~~~~{t)~.
Houston, Texas Security Systems & Home Entertainment
Ascent Business Systems
Customer Since 2005 Since 1975, Connect One Security has
provided safety and security to over 1
million families. Factory-trained,
bonded technicians install and activate
security systems, and provide cus-
CORPORATE tomer training.

PROFILE Connect One designs, installs, and

Type of Business
Sales, Installalion,and
FieldService
NEW
SYSTEM PROFILE
Business Software
AutomatedServicefor MAS 200
AS Bill of Materials Integration
AS Builder SubdivisionAdd-on
AS Deferred Revenue
AS ABA CustomerWithdrawal
Sage MAS 200 Core / Dislribution/
lilI of Materials' Credit Card Processing
Computer System
MicrosoftWindows Network
OLD
SYSTEM I PROFILE
Business Software
WennsoftService Management
Great Plains Dynamics
Ascent Business Systems, Inc.
1880 S. Dairy Ashford, Suite 535
Houston, Texas 77077
Visit us at: www.ascent-sys.com
E-mail Address:info@ascent·sys.com
Volcem811: 800.256.6853
services home theatres and offers
structured wiring for new homes.
Connect One's professional technicians
provide end-to-end system desig n for
new homes and, for existing homes,
assess the homeowner's current sys-
tem, discuss performance options and
assist in planning for future technolo-
gies.
THE CHALLENGE
With an offering of services and instal-
lations that includes Home Entertain-
ment and Security Systems, Struc-
tured Wiring, Central AirVac and Inter-
com Systems, Connect One required a
business system that provided opera-
tional visibility for all business units
with full integration to back office ac-
counting.
Connect One realized they were stifled
by the inability to get real-time infor-
mation on job costs and profitability.
Without this visibility, it was difficult to
negotiate effective contracts with
builders for new construction. Access
to real-time and accurate job costs
would give insight to the profitability
of home security and home entertain-
ment packages offered by Connect
One's sales team.
An enterprise solution that offered
busi ness insight into each business
unit's profitability and performance
with real-time access to logistic re-
ports and P&Ls would give Ranger the
competitive advantage they needed to
expand their business.
Residential construct/on know-how, Installation
expertise and technology leadership - the win-
ning combination to ensure your new home 15
~HE SOLUTION
Connect One partnered with Ascent Busi-
ness Systems in 2005 to automate and
improve productivity.
The combined flexibility of Sage MAS 200
and AutomtatedService business system
and the customizable functionality of
both solutions, allowed Connect One to
build an enterprise system that is specifi-
cally tailored for their unique business
model. AutomatedService offered the
logistics management that would reign-in
Connect One's service transactions and
monitor service performance for an ex-
panding field service workforce of more
than 200.
"It is easier to put notes on the cus-
tomer's account. It is also easier to read
notes on the customer's account that
other departments have notated.
The time it takes to data enter the agree-
ment portion was cut in half.
It is easier to find customer information
in MAS because you can search and use
begins with, ends with, contains, less
than, greater than, etc."
Connect One Security