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hr issues

of 60 would have joined the work force during the early


70s. We set policies of employment based on
considerations of creating jobs, job security, and
opportunities for young people. Also imagine the
management scenario. People just got promoted by
What are the years of service. No words like succession planning and
career management had many takers or need. Public
challenges and sector dominated the scene as well. However, as a whole
it created a great set of people who were ready to expand
opportunities for the horizon with the opening up of the economy,
information revolution, and increased need of
professionals. Many of them rechristened quickly to
organizations to have the new roles.
A new challenge arises as these professionals reach
productive associations the retirement age. Early management professionals,
seasoned leaders, academicians, and many more
with retiring professional experts who have seen the times of the
License Raj, as well as new age industries are suddenly
professionals, what are facing the challenge of finding avenues for channelizing
their talent to productive purposes.

the possible options for Managing the transition


retiring professionals, A retirement has many more dimensions rather just
cessation of a regular job. Quite clearly, for an individual
this is the time of quick change, especially for those
and what does the who are at the peak of their careers and power status. It
is a time of confusion, uncertainty, and definitely
future hold? planning. One of the choices is to pursue purely life-
related aspects and have an understanding of moving
away from the professional realm. This entails time for

second innings By Prof K Kunhikrishnan & Dr. Sandeep K. Krishnan


hat would a Sachin Tendulkar or a

W
oneself, one's family and social activities. Many choose
David Beckham do after retiring to do this and look forward to the same, while sacrificing
from a sports career? Options are professional competence.
many. They will be a coach, a On the other hand, studies in the west show that as
selector, do commentary, start their many as 70% people would like to continue in some
own business or involve fulltime in an already existing profession or another to keep them busy. Many even
one, venture into the entertainment world. While wish that their regular job continues. In an Indian urban
retirement of a sports person is driven by factors like context, this can also be a bigger challenge with the
age, inability to take stress of sports after an age, and is nuclear families setting in and difficulty to connect
purely driven by inability to consistently show form in regularly with near and dear ones. The opportunity and
playing, the phasing out of a professional is quick and challenge here is the scope of re-engaging in any form
abrupt driven by the age factor of retirement. The growth of professional engagement.
of knowledge professionals has created a different Many options exist for a professional after
perspective to this outlook. Is a healthy professor (may retirement. However, a lot depends on the preparations
be one of the best) not suitable to teach just as he that enable the transition and life attitude and
reaches the age of 60? Is a great scientist no longer able perceptions. Psychologically, retirement is one phase in
to contribute to an institution or nation after the age of the occupation, which would lead either to personal
65? Or simply put, is a competent HR professional no satisfaction and self fulfillment with contribution to
longer required in his profession? organization, society, family and self or job
discontentment, sense of low self worth, and negative
Exploring the scenario outlook to organization and society. This ultimately leads
The current generation that is going to retire at the age to positive or negative orientation to life. Either way it

28 MAY 2009
hr issues
LIFE ASPECTS balance that he has in personal and professional life.
Retired close to 8 years back, the transition was not so
z More time for oneself and with the family
tough for Devanathan. A mechanical engineer by
z Plans for exploring various hobbies
profession, Devanathan had worked in various
z Engaging in more social roles
capacities with Tata Steel. While he was heading
z Rest and relaxation
maintenance for Tata Steel, one of the vendors of Tata
z Spiritual pursuits
Steel, GE, was interested in getting help from Devanathan
z Developing social networks
in understanding their client needs and better. While
z Catching up with friends, and relatives
with GE, he was complimenting the chemical engineers
z Health management
to have a better understanding of Tata Steel's operations.
PROFESSIONAL ASPECTS Soon Devanathan was contacting many other clients of
z Moving out of operational roles GE in specific areas of mechanical engineering
z Regular salary income might cease operations. This also got him in touch with JSW steel
z Power status with designation and roles might cease where they wanted him to be a consultant on a more
z Feeling of frustration of lack of channels to express continuous basis. That made it easier for Devanathan
one's talent and knowledge or freedom from job move to JSW steel as an advisor. As he himself puts it,
demands "These assignments made me a pure professional. I
z Moving out of regular professional networks could voice the opinion to the best of my knowledge.
z Continuing professional credibility Also my suggestions getting accepted and not accepted
z Developing different equations with the professional are also learning. I no longer have any worries regarding
networks formal designations or higher compensation."
z Sudden feeling of more time and less productivity The next move was much more interesting for him.
He took up a role with a small company which was
reflects the life cycle and the options possible for post- planning to set up a plant as a joint venture with a
retirement life. The happiness one feels or the attitude German steel plant equipment supplier. This called for
towards others would largely depend on the outcome a more focused approach from his side and he agreed
when one retires from the career. The positively oriented to work for them, mostly from home. He set up his own
may go for better options whereas the frustrated and office at home and conducted a series of planned
negatively oriented would opt out and insulate. meetings with the clients. Some of the key challenges
Devanathan, 68 years old now, is excited about the that Devanathan had to face in his second career were

MAY 2009 29
hr issues
AREA POSSIBILITIES PREPARATION
Academics A highly regarded professional is much in demand It would be important to have the habit of
in academia. This is true especially in fields like preparing/delivering sessions. Another important
management and science. While guest lectures part is to keep in touch with the academic world
are routine that a professional might have engaged and their needs. Many institutions also invite senior
in regular life itself. Here they can engage as a professionals to be part of their subject boards.
permanent/adjunct faculty. Finishing a PhD might add a lot of value.

Consulting Being an independent consultant to organizations Create a sense of depth in one of the areas where
bringing in thought leadership and assisting in the past experience and knowledge can be utilized.
transformational projects. An example would be a senior professional
becoming a recruitment consultant.

Advisors/ Board In this the association with the organization is Contacts and strong lineage of contributing to
members more independent and beyond consulting involved corporate governance. CXO level interactions
in strategic thoughts with more responsibilities.

Non profit Working with NGOs in an advisory role. Volunteer Contact with NGO activities. Requirements of NGOs.
for government programmes. Volunteering spirit.

Part time assignment Having a part time job. This might be a flexi option Specific skills sets / relationship with the
in the current job during transition. management.
Entrepreneurial Setting up own ventures. Setting up a team, networking, funding, business
Ventures plan development.

to balance the work life demands, move into a purely As a state President of Govt College Teachers'
advisory role, set expectations of an advisory role, and Organization, President of Gazetted Officers Union,
manage networks. The key was to not disturb the Chairman of Commerce Education Promotion Council,
balance that he wanted from the second career and fun Member of the Syndicate and Senate of the University
from life. of Calicut, he is widely known in varied circles. Dr.
Another example is of Professor Dr. Manoharan, Manoharan believes that networking definitely helps in
who retired as deputy director of collegiate education post retirement plans and the key is to select assignments
having jurisdiction over 25 colleges of Thrissur and that give professional satisfaction. His advice: Stay away
Palakkad districts of Kerala state. He was the Principal from any commitments that might be ethically
of 5 Government colleges before that. He retired 6 years challenging. As his passion for building and developing
back having been intensely involved in both academic management institutes is still profoundly burning in him,
and administrative functions. Dr.Manoharan had a he has become a much sought-after person by the
background of commerce having further focused on promoters of b-schools.
management studies. Immediately after retirement, he According to V P Nandakumar, a veteran in the field
was contacted to nurture a new institute in management of NBFC and Chairman of Manappuram Group of
by a veteran management Guru in Kerala. Although it companies, senior retired professionals like Dr.
was considered to be a post retirement opportunity, Manoharan provide two distinct advantages. They have
this was equally or more challenging for him. As an deep knowledge in areas where there are lack of
associate dean of the institute, he was responsible for experienced professionals in the market and also proven
the academic, administration and teaching activities. track record of integrity that helps him make them a
As he puts it, "I have never worked so hard in my entire sounding board for critical decisions.
career". The efforts at the institute did pay off and he The transition may also call for a lot of adjustment
had multiple offers coming from across the state to and change. A simple example is the availability of
help them set up and be a lead professor in his subjects support mechanisms. A senior professional in a regular
and personal development programs. job might have assistants, secretarial staff, and access
Dr. Manoharan also got involved as an invited board to plethora of other support mechanisms. Another
member with Manappurum General Finance and aspect of a regular job is that expectations are clear and
Leasing Ltd, a NBFC from Kerala, putting his efforts in set in terms of goals. Many things are also expected to
professionalizing of management and training. As an fall into place because of the power structure. The
independent director, he is now helping in corporate arrangements post-retirement might have
governance and setting standards for human resource fundamentally different orientation. Support
management. He continues to get involved in many mechanisms need to be created on need basis, power
professional activities like development of regional comes from influence and knowledge support, time and
management associations, social activities like public results commitments become more adhoc, and
library and lectures in various management institutes. contracts are aligned more with the outcomes.

30 MAY 2009
hr issues
Prof Indira Parikh, ex-Dean IIM Ahmedabad and up the new institution was a challenge for her in terms
President of Foundation for Liberal and Management of designing the institute's academic model, culture
Education (FLAME) has unique experiences to share building, and aligning efforts of the whole team to make
on how organizations can facilitate career transition or it successful.
prepare senior professionals for retirement from both
conceptual and experiential level. In her consulting Organizational perspective
experiences with ITC and IOC, she facilitated workshops While many organizational heads and HR professionals
for a group of general managers and above on preparing agree to the fact that retiring professionals are a great
for this transition. This involved explorations on the resource pool, very few have established systems to
future social life, family life, health management, manage the process. At best, organizations have adhoc
financial management, and second alternative careers. procedures to manage retired professionals. However,
The workshops were about re-relating with these change is setting in and is happening in both the
multiple aspects. Some of the transition challenges are academic world and industry. For example, the
given below based on Prof Parikh's design. University Grants Commission has a system to make
Interestingly, spouses were part of the exercise. They use of the senior professors who retire from the service.
voiced concerns of changing relationships between IIM Ahmedabad has changed a policy where retiring
spouses where they share the home space for longer professors have an option of continuing till 65 years as
hours after retirement. While many said they were an adjunct faculty if they wish to do so. "At IIM
looking forward to it, there were concerns like how the Kozhikode, we have a very eminent emeritus professor
husband would manage if the wife was still working. serving as a Distinguished Fellow. He takes select
These workshops are interesting efforts to manage life lectures, teaches doctoral students, and also mentors
after retirement. There are also examples of junior faculty members. It is a great step for institution
organizations, setting up their own leadership building. The key is in having flexibility around such
development efforts for senior professionals. The focus arrangements where there is a mutually rewarding
is on selecting key senior people for the program, experience" says Prof T N Krishnan, Faculty, IIM
providing options, preparing senior professionals for Kozhikode who has done extensive research in career
the select roles, and finally placement after retirement. management. With knowledge professionals the key is
As for Prof Parikh, her own transition from IIM A to that they are not bogged down by routine issues that
FLAME after retirement was also a period of preparation take away charm of a post retirement engagement.
and change. The tremendous responsibility of setting Industry also has many models of making use

MAY 2009 31
hr issues
retiring professionals and the trend is setting in. "We employee familiarization. It is a win-win for the
have recommended our key clients to use retiring organization, senior professionals, and also the visitors/
professionals with specific skill sets to be retained as inductees. Also from an HR context, retired
advisors for key projects through contractual professionals can be used as effective interviewers for
agreements. Many professionals use their extensive the organization. For example ex-CEOs and functional
business knowledge and experience to coach CXOs. We heads can provide excellent first-round interview inputs
also have seen retired professionals from public sector for a senior level recruitment. This helps in freeing up
occupying key positions in private sector. They certainly senior management time as well. Also, special projects
bring in a lot of experience and at an affordable cost" like setting up a plant in a foreign location, a post-merger
comments Indira Bhardwaj, Executive Director, integration, etc are excellent examples where
Business Advisory Services, Ernst and Young Pvt Ltd. professionals can engage in highly rewarding, yet time-
However, it is also not that all professionals can take bound assignments. The models may wary but the key,
up these opportunities. The key aspect that many as per Agrawal, is to have that balance of knowledge
organizations are looking at is of retiring professionals utilization and retired professional's flexibility needs.
who can take a role of a consultant/advisor and move Another aspect would be how the professionals are
from the traditional power associated with designations. compensated. The most popular model is of
"They should have the maturity of moving from the retainership, where they are paid on a monthly on the
traditional power structure and act as respectable basis of what is negotiated in a contract. The other
advisors and consultants. They should be seen as a models are pay as per project outcomes, hourly
helping hand rather than a threat to the employees in payments (coaching), sitting fees (board membership),
the organizations" says Ratish Jha, Head of HR, RPG stock options etc. The challenge for the organization is
Cables. It is also important that organizations create an also to identify the senior professionals who are available
atmosphere that respects the need for which the senior post-retirement. Having a strong alumni network of
professionals are retained. Their special demands like established organizations is a route. Also headhunters
flexi time, less travel, careful planning of meetings, can focus on senior folks once they have a mandate.
clearly defined scope of engagement, and extended According to Dr. PVR Murthy, a veteran in the field
office at home may be thought of. A reworking of of HR, associated with number of organizations and
compensation and benefits also is critical. "As senior NHRD, who manages a firm called Exclusive Search
professionals move into retirement, they can be Recruitment Consultants, there will be specialist
identified to play senior advisory roles either within the recruitment consultants who will coach senior
same organization or as expert freelancers for various professionals for second careers and focus on their
organizations and businesses. The plan should be treat placements. He is the opinion that while it has become
them as a separate talent pool. The shift in engagement a well established focus in areas like of ex-service men,
terms would move away from administrative to this is a trend that going to spread in other areas.
planning, strategizing and advising on key issues. By Extension of retirement age will be a trend that is going
playing an expert or advisor, it is important that they to pick up in many of the organizations.
recognize that this role they play would directly impact Post retirement transition is the time for
employees and businesses. The key is to have a right professionals to take choices in their lives. While the
mix of 25:75 value, 25% having a direct impact while the transition is fast, it is important to plan and take up
rest being transformational" comments Joseph Gonsalo, choices that can balance interests and life aspects. The
HR Manager with a major IT organization. However, concept of second career and transition for an individual
many also choose to chart out their own options. An is a process of change both at psychological and social
interesting example would be Jagdish Khattar, ex- level. Multitude of options exists for a respectable
chairman of Maruti Udyog. After retirement his passion professional post retirement and it is important to
for the auto industry landed up as an entrepreneurial prepare oneself both in terms of expectations of
venture that is an all India, multi brand sales and outcomes and attitude required. Organizations can
servicing company. benefit a lot from the experience, and skills at a
Arvind Agrawal, President HR, RPG Group, has reasonable cost. Organizations need take a more mature
come across very interesting examples of how and strategic outlook by creating processes both for
organizations have employed retired professionals. A identifying engagements where senior professionals can
renowned multinational organization, for example, had be engaged, training senior professionals, creating
an extensive pool of ex-employees who were used as engagement models, and measuring performance of
trainers. "Every organization has a great need for such engagements. HC
trainers who have skills and can understand the
organizational context. Retired employees are the best
pool to be trainers and mentors". Similarly, at Xerox he
found a network of retired employees used for both
Prof K Kunhikrishnan is currently the Pro Vice Chancellor of Kannur University,
regular and advisory jobs. For example, a retired senior Kerala. He may be contacted at k.kallidil@gmail.com. Dr. Sandeep K. Krishnan,
professional may be called to do an induction for an an HR professional is currently working in the area of talent management and
important visitor. This might really help the regular leadership development with a MNC IT organization. He may be contacted at
employees not to get stuck with visitors or new sandeephrm@gmail.com

32 MAY 2009

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