BUS 346.

05
MANAGEMENT and OPERATIONS Spring 2012

Section 5 Tuesday, Thursday, 9:50-11:10 PSYA 137

Instructor: Robert Clark Office: Harriman 303 Phone: 632-1530 Hours: e-mail: M,W 12-2, or by appointment robert.clark.1@stonybrook.edu

COURSE DESCRIPTION: Analysis and design of manufacturing and service systems. Topics include quality management, product and service design, process selection and capacity planning, design of work systems, inventory management, aggregate planning, material requirements planning, and just-in-time systems. Prerequisites: BUS Major/Minor or ISE Major. Advisory Pre or Co-requisite: BUS 110, 111, 112, or 115 GOALS: This course is designed to demonstrate the strategic importance of the operations of all enterprises in the service, retail, manufacturing, and financial sectors, whether public or private, and whether for profit or not for profit. 1. Introduce the basic concepts of business management, with an emphasis on operations 2. Demonstrate the application of operations management tools 3. Provide an appreciation for the interdependence of operations, finance, marketing, accounting, and human resources to achieve the strategic goals of all types of enterprises LEARNING OBJECTIVES: This course will provide opportunities to enhance your Critical thinking, problem solving and decision making skills Understanding of innovative business practices Oral and written communication skills Appreciation of the importance of ethics and social responsibility in business Knowledge of operations management tools and their value to any enterprise

ASSESSMENT: There will be several quizzes during the session. These are intended to encourage students to keep up with the reading. There will be three exams during the semester. Make-ups will only be allowed under extraordinary circumstances. Quizzes: Each exam: 10% (Four at 2.5% each)

25% (Three exams) Exams will be multiple choice, true-false, and short problem format

Homework:

Class Participation:

10% Homework is intended to help the student gain a better understanding of the course material. Late homework will not be accepted. 5% Students (and the instructor) learn more when there is active participation (questions and comments) from the students.

TEXT AND SOFTWARE: Stevenson, William J., Operations Management, Stony Brook Custom edition, McGraw-Hill, 2012. Note: This is a custom edition and chapters are arranged in the sequence in which they are covered. There are two sets of page numbers (one for the original arrangement of the chapters, and one for the custom text which we are using). Be sure to read the assigned chapters and do the homework as defined in class. Topics and reading assignments:
Date 1/24, 26 Topic and reading assignments Introduction Chapter 1 Competitiveness, Strategy, and Productivity Ch. 2 Product & Service Design Ch. 4 Process Selection and Facility Layout Ch 6 Capacity Planning Ch. 5 EXAM 1 Aggregate Planning and Master Scheduling Ch. 11 MRP and ERP Ch. 12 Inventory Management (physical) Ch. 13 Inventory Management (financial) Supplementary reading material Project Management Ch. 17 EXAM 2 Quality Ch. 9 Problem 9 Due 4/12 Problems 21 and 22 Due 3/8 Problem 2 Due 3/15 Problem 3 Due 3/22 Problem 5 Due 2/28 Chapter 2, problem 2 Due 2/7 Homework

1/31, 2/2

2/7, 9

2/14, 16

2/21, 23

2/28 3/1, 6

3/8, 13

3/15, 20

3/22

Problem 1a. (part a only) Due 3/27

3/27 3/29

4/2-4/6 4/10 4/12, 17

NO CLASSES, SPRING RECESS Quality, continued. Supply Chain Management, cont. Ch. 15 Trends in Human Resources Chapter 2 (after chapter 15 in the custom text) Problem 1 Due 4/19 Read Case p. 542, answer question assigned in class. Due 4/26

4/19, 24

4/26, 5/1

Just In Time, Lean Ch. 14 Review for exam EXAM 3, 11:15 AM

Problem 4, page 585 Due 5/3

5/3 5/10

Academic Dishonesty The College of Business regards any act of academic dishonesty as a major violation punishable by severe penalties, including dismissal from the University. It is the policy of the College of Business to promptly investigate any such incident and to apply the appropriate penalties to all violators. Under no circumstances will the College of Business permit cheating of any kind. There are many activities that constitute academic dishonesty. The following list is not meant to be inclusive, only suggestive: On Examinations: Referring in any way to the examination paper of another student. Use of materials (notes, books, etc.) not explicitly permitted by the instructor. The exchange of any information concerning the examination with any other person after the examination has begun.

On Papers: The submission in whole or part of the work of another person as if it were your own. The citation of the work of others without proper reference and credit.

If you have any questions about the honesty of an action, please consult with any faculty member for clarification. Such consultation will not be construed as evidence that you have committed any violation or are even contemplating it. Failure to understand the rules will not be accepted as an excuse. If you are considering any act of academic dishonesty, the College of Business advises you in the strongest possible terms to abstain. The consequences associated with being caught are substantial enough to literally ruin your career. DONT DO IT.

Americans with Disabilities Act If you have a physical, psychological, medical or learning disability that may impact your course work, please contact Disability Support Services, ECC (Educational Communications Center) Building, room 128, (631) 632-6748. They will determine with you what accommodations are necessary and appropriate. All information and documentation is confidential. Students requiring emergency evacuation are encouraged to discuss their needs with their professors and Disability Support Services. For procedures and information, go to the following web site. http://www.ehs.sunysb.edu/fire/disabilities/asp