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J OG EN DE R KU MAR B AN SAL RZ-15 D, Street No.

6, Tughalka bad Extension, Near Kalka Ji, New Delhi-110019 Mob) +91-9971347682 Email: jogender.bansal@gmail.com CAREER OBJECTIVE: To be creative, competent and successful while working with an organization/company that provides the stimuli for growth and places me in a challenging position within a fast-paced and learning-oriented environment for developing my technical and inter-personal skills. WORK SUMMARY: Currently working as an IT-Desktop Manager with a group of Organizations (India Sponsor Foundation, Indian Angel Network, Nasscom Foundation and Indian Venture Capital Association) since July 2006 till date ROLE & RESPONSIBILITIES: Daily Operations Includes Trouble Shooting, Assembly and disassembly of systems, equipments and other part of system, provide first level of support for all IT related problems Knowledge of formatting, & preparation/ Installation of H/W and S/W, drivers, configuration mail clients (IE, Outlook, Outlook Express, Windows mail & Anti-virus & Firewall) Responsible for maintainence and update of Mail Server/ Router configuration/Mail confirguration Complete Vendor coordination for support activities related to IT and Administration Responsible for IT equipments and telecommunication equipments like Fax and EPBAX etc for functionality and maintenance Responsible for entire office data backup & restore Provide training/support to all staff as needed Responsible for stocks, storage and update of inventory of technology hardware, software & resources Manange the office LAN network access, Wireless and updates Work closely with the staff team technical, business development & marketing members to maintain site standards with regard to new development. Plans and supports network and computing infrastructure. Documents network problems and resolution for future reference. Monitors system performance and implements performance tuning. Website Management Website promotion, maintaining & supervisory and complete back end support Maintaining and Troubleshooting on websites domains, control panel, web mail, admin panel, Domains Control Panel Creating new email accounts, aliases, password resetting, size updating on emails, account unlocking Coordinate web projects across departments for day to day updations & keep Tracks and reports of all websites work Working with a cross-departmental team, maintain & develop the master content calendar for all web properties Assure web-based information is archived for future needs and reference Maintain a consistent look and feel throughout all web properties Responsible for providing technical support during any events, seminar, concert and function and Work on group main for bulk mailing during Event, Seminar, Meeting, function, concert, monthly bulletin, etc Preparing formats for reports, newsletters, brochures, monthly HTML e-Newsletter, Bulletin, pictures & documents scanning, images editing and other computer graphics & logistic work Responsible for crafting site promotions, HTML page E-Bulletin, newsletters, Responsible for crafting site promotions, new email accounts, aliases, E-Bulletin, newsletters,

Administration Related Activities: Ensure Compliance and adherence to various IT processes and due-diligence of all documents put up for approval Complete responsible for all contract and attendance, renewals etc for staff Complete responsible for all AMCs for IT equipment, electronics and telecommunication equipment Responsible for all payment processes and follow ups Responsible for accounts-expenditure and budget related to IT Complete vendor dealing (quotation request, negotiation, purchase order, bill & payment escalation) Coordinating with Accountant and ensuring that all information related to accounts is given to the accountant on the time and uniformly reflected i.e. bills, receipt, voucher, office equipment bills along with follow up with banks for the foreign transaction (FCRA) donation comes from Abroad and other bank related activities Worked Experience: 1. Worked as IT-Trainer with The India Sponsor Foundation from July 2004 to July 2006 India Sponsor Foundation: A not for profit organization working in the field of Education, Health, Sanitation, Livelihood, Women Empowerment and so on. Currently running a compaign Girls Going to School campaign focusing on Girls Education for providing primary education and computer education with their Delhi based grass root level partner NGOs SPECIFIC PROJECTS WORKED IN ISF GETTING GIRLS TO SCHOOL CAMPAIN: Coordination and follow up of NGOs for the execution of the GGS survey. This included designing formats, conducting surveys in different areas of NGOs, providing technical assistance, data entry supervision, distribution and collecting survey forms, computer graphics, organizing workshops for knowledge sharing and camera and video shooting in the events, meeting, seminar etc. SAYA, SPOWAC, HAROLA & SARAL SHIKSHA: Supervision & monitoring of the computer projects funded by India Sponsor Foundation (ISF), all hardware systems and peripherals and also of other fixed assets, students enrollment and test records. Also ensuring cleanliness in the Centers. Proper adherence to class time-table and being a substitute teacher when required. Record keeping of monthly expenditures and activities etc ISF-INTEL TECHNOLOGY TRANING LAB: Computer teacher-cum-in-charge for computer the community of Munirka slum Imparting computer education in the slum, Munrika for the underprivileged children. (ISF-Intel Technology Training Lab) with keeping all records like student enrollment & attendance records, progress record by monthly test, computers, supports peripherals, software, furniture and inventory records etc. & making Course curriculum class wise (Youth, REC & NFE students) Monthly report about the past month activities and students progress, attendance etc 2. February 2002 to july 2004: VOLUNTEER AT KATHA KHAZANA From February 2002 to July 2004 Was a Volunteer & Mentor at Katha, (Intel Computer Club House), educating basic computer skill through PBL (Project Based Learning) like Macromedia Flash-Animation, Adobe Illustrator, Corel Draw- Graphics, Microsoft office-Basic office work, demonstration different project made by students with my help during visitor visit and involved in different activities like taking part in all activities during any workshop, seminar, annual function and assist staff for day to day activities

Educational Details: S. No. 1 2 3 Degree / Certificate Secondary Senior Secondary Graduation School / University CBSE Board, New Delhi CBSE Board, New Delhi Delhi University, New Delhi Year of Passing 2002 2004 2007 Percentage 57% 68% 50%

Technical Qualifications: S. No. 1 2 3 4 Diploma / Certificate CCNA (Cisco Certified Network Associate) MCSE (Microsoft Certified System Engineer) JAVA/J2SE Diploma in System troubleshooting & support & Programming Application IT Professional certificate course- Basic computer and web Designing 2 Years Advance Level Diploma In Japanese Language School/University TNS Institute of information Technology (TIIT), Okhla, New Delhi-110019 Year

2009

High Tech Solutions, Kalka Ji, New Delhi Rashtriya Saksharta Mishan Computer Shiksha Govt. of India Katha Khazana, Kalka Ji, New Delhi, A Not For Profit Organization Jawaharlal Nehru Academy of Language -Bhartiya Vidya Bhawan, Japan Foundation

2008 2007

5 6 IT-Skills:

2006 2007

Operating System: Office Application: Programming Languages: Email client Web tools: Internet: Technical knowledge: Personal Details: Date of birth Place of birth Fathers name Marital status Residence location Languages known Hobbies Current CTC Expected Salary References

Windows XP, Vista, 2003 Server 2003 & MS Dos Word, Excel, Power Point, Publisher HTML, DHTML, JavaScript, C, C++, JAVA, Visual Basic 6.0, Java Outlook, Outlook Express, Windows mail Dream weaver & FrontPage Excellent command over surfing & mailing A+ N+, Hardware, Networking, LAN setting & troubleshooting

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21st Jan 1985 New Delhi Mr. Bishnu Kumar Bansal Unmarried Tughalkabad Extn., near Kalka Ji, New Delhi-110019 Hindi & English Outing & music INR 2,25,000 pa Negotiable Available on request

Place New Delhi Dated: 2nd Nov, 2009

Jogender Kumar Bansal