Sie sind auf Seite 1von 14

Transaction Processing Systems

Cross-functional
crosses different functional business areas (accounting, finance, inventory management, human resources, etc.)

Transactions can include:


Banking, Financial, Stocks, etc. Purchases & Orders (phone, Internet, direct) from Airline reservations to Toll Booth Operations

Value of TPS
Efficiency
Paperless Transactions Reduce manual data entry (errors) Speed up transaction process Elimination of redundant steps

Online Transaction Processing (OLTP)


Real-time systems, immediate feedback Real-time Reports and databases updates

Batch vs. Real-time


Batch Processing transaction data are accumulated processed periodically Real-time Processing also called online immediately processed Syncronization issues

used to be necessary What if two people order because of synchronization the same product at the problems same extact time, but there is only one product left?

Processing Cycle
Data Entry Collecting and capturing transactions No longer manual:
Old technologies Bar Codes, Magnetic Strips (credit cards) New technologies RFID, Smart Cards,

Processing Cycle
Transaction Processing Synchronization Issues:
Which transaction to process next. Breaking ties Dependencies
Cant schedule delivery before credit approval.

Processing Cycle
Database Maintenance TPS helps ensure the databases are up-todate and correct. Multiple databases A single purchase
decreases quantity Inventory Database decrease credit Credit Card Database increase sales Sales Database

Processing Cycle
Document/Report Generation Examples
purchase orders pay checks sales receipts invoices bank statements

An MIS also generates reports, but TPS reports are operational (no analysis).

Processing Cycle
Inquiry Processing Examples
when was a purchase made does a customer have any credits on their account was an item scheduled for delivery was a package signed for

An MIS also allows for inquiries, but the information available is summarized (or aggregated), i.e., What are the total sales for a whole department? What is the best selling product?

Processing Cycle

Invoicing

Invoices Products

Customer

Shipped Orders

Shipment Execution Routing & Scheduling

Customer Places an Order

Order Entry Sales Config.


Actual Order

Schedule Routes

Planned Shipments

Shipment Planning Inventory Control


Picking List Inventory Status

OrderInvoicing Entry Sales Config.

Invoices Product Data Products Customer Data Customer Inventory Data Prices Fulfilled Shipped Orders Credit Inventory Orders Status Shipment Levels Customer Places an Order Execution 1. Collect 2. Verify 3. Authorize Orders Orders order Product #s Order Entry Credit information In-stock Routing & Schedule Routes

Scheduling

Sales Config.

Start of Transaction

Back Orders Planned Shipments

Rejected Actual Order Orders 4. Notify Shipment Customer

Customer

Notification

Planning

Open Orders

Inventory Picking List Back Orders/ Rejected Orders Control Orders ready to be fulfilled

Order Data Inventory Status

Transaction Processing System


An Order Entry System affects
accounting data inventory data customer data financial data invoicing data

Enhanced Feedback:
Inventory is updated at the point of ordering, not at the point of fulfillment. Eliminates surprise backorders.

Enhanced Feedback
Reduce Transactions
Customer can be notified of back order before credit authorization. Customer could cancel or change order Avoids un-necessary transactions
Credit check/charge on an order that might be canceled.

Faster Feedback
Pricing or production levels could be set based on current inventory and order status Increase price if production cant keep up with orders Decrease price if inventory levels are high.

Manager
Change Product Price

Various Reports

MIS/DSS
Inventory Data Product/ Price DB Inventory DB Order Data Production Data

Updates/ additions to Operational Data Customer DB

TSP
Order DB

PCS

Customers Grunts

Assembly Line

Das könnte Ihnen auch gefallen