2012-13

ANNUAL REPORT

TABLE OF CONTENTS

4 6 8 10 12 13 15 17 18

Salvation Army MANIFESTO Story of COMPASSION Story of FAITH Story of STRENGTH Story of HOPE Financial ACCOUNTABILITY Service STATISTICS Service LOCATIONS Board LEADERSHIP

I AM BLESSED.
Dear Friends, Every time you read our Salvation Army manifesto, you experience again the power behind these words: I am doing the most good. Please take time now to read the rest of the opening lines of the manifesto: I am doing the most good. I am hope. I am compassion. I am strength. I am faith. Notice hope is right up front. What follows reects on what happens when we share hope by serving others, especially those who are in the most need. We share hope through our Youth Leadership Development Program, where we provide a safe environment for young people, as well as meaningful learning experiences to help prepare them for the future. We share hope when our Ever Young Club meets in Roxborough. About 60 members, ages 70 to 94, are continuing a special caring tradition that began more than 20 years ago. The Salvation Army Shelter Plus Care Program oers hope to Julie and Joan on their journey to recovery from addiction that has taken them and their daughters to their homes in West Philadelphia. We oer hope during and after weather emergencies. When a storm named Sandy visited last fall, our Emergency Disaster Services team responded to peoples needs in two ways emergency preparedness in and around Philadelphia, and disaster relief in New Jersey and New York in the storms aftermath. Of course, our success in helping the needy is directly related to your compassion and generosity. Together, were making a dierence. Martin Luther King, Jr., once said everything that is done in the world is done by hope. Thank you for all you do to help The Salvation Army share hope, do the most good and deliver results. Many Blessings,

Majors Robert W. and Hester E. Dixon Directors of Operations The Salvation Army of Greater Philadelphia

greetings | 2

LOVING OTHERS.

I AM DOING THE MOST GOOD. I am hope. I am compassion. I am strength. I am faith. I AM DOING THE MOST GOOD. I serve a community. A region. A nation. A world. I serve heroes. I serve victims. I serve a sovereign God. I AM DOING THE MOST GOOD. I am an Army. Drafted by the Creator. Commissioned by a man who defied death. My enemies are despair and destruction. My ammunition is grace and mercy. My allies are generosity and benevolence. I am an Army. Helping others be all they can be.

I AM DOING THE MOST GOOD. I feed empty stomachs and hungry souls. I rebuild ruined homes and shattered lives. I am a willing listener for a veteran with stories to tell. I am a bottled water and an encouraging smile for a weary firefighter. I am an answered prayer. A silver lining. A second chance. I AM DOING THE MOST GOOD. I am a humble steward of other peoples generosity. I am a grateful courier of a strangers kindness. I am the faithful executor of others goodwill. I take responsibility seriously. I am blessed. I am a blessing. I am The Salvation Army. I AM DOING THE MOST GOOD.

manifesto | 4

Emergency preparedness and management are Salvation Army priorities. Youre likely to see Salvation Army people, food and supplies anywhere emergencies happen in nearly 40 counties in Eastern Pennsylvania and Delaware. The quest, based on The Salvation Armys mission statement, is to meet human needs without discrimination. Its not about peoples nancial status or ethnicity, said Bob Myers. Its about helping them in their greatest time of need. Theyre glad were there and were always ready to assist in any way we can. Bob is director of The Salvation Army Emergency Disaster Services in Eastern Pennsylvania and Delaware. He and his team maintain a pool of 600 to 700 volunteers. They respond to nearly 300 emergencies every year from house res to water main breaks and power outages. Bobs team was ready when a storm named Sandy visited the Northeastern United States last fall. Mother Nature is unpredictable, so there are two stories to share. The rst involved emergency preparedness in and around Philadelphia. Volunteers such as Jesse Mines helped deliver food and supplies for emergency shelters mobilized in advance of Sandy. Jesse, a 22-year-old cook at a Northeast Philadelphia restaurant, helped deliver breakfast, lunch and dinner to shelters. Hes been a volunteer for two-and-a-half years. I knew someone who worked with The Salvation Army, he said. I joined, and I took it seriously.

sharing Your
Kindness

Philadelphia largely was spared the wrath of Sandy, but Jesse said there were some tense moments, such as when the wind and rain began pushing the vehicle he was driving to the side of the road.

I AM COMPASSION.
To the north and east of Philadelphia, Sandy unleashed her full fury, and thats our second story. The economic toll of the storms aftermath was staggering homes destroyed or damaged, and families displaced. Bob and his team participated in meal service operations at shelters in the Lehigh Valley and East Stroudsburg. Three canteen feeding units were operating in New Jersey weeks after the storm. The Salvation Army loaned equipment such as portable generators, cots, blankets and many other supplies. Even later, Bobs team continued to assist in the storms aftermath. For example, Ted Lewis, Salvation Army caseworker in direct care social services, spent two weeks in New York, mostly in Queens and Brooklyn, helping those most in need. Ted joined representatives of FEMA visiting hotels where people who lost their homes were staying. They also visited people on site at their damaged homes. I had some real meaningful conversations with people devastated by disaster, said Ted. The Salvation Army oered less paperwork, and more prayer. For me, it was a blessing to be with The Salvation Army. We responded with a reason to hope for better days.

story of compassion | 6

THE SALVATION ARMY INDIANA DIVISION

I AM FAITH.
Tuesday mornings are special at The Salvation Army Roxborough Corps Community Center. Thats when The Salvation Army Ever Young Club meets. About 60 members, ages 70 to 94, visit the community center to continue a tradition that began more than 20 years ago. They join their friends and share moments of joy, laughter and hope. Overall, they are happy to be there because they know they are making a dierence in each others lives. Programs like this are good, said Marci Cooper, program director. This one is even better because its Christianbased. A recent Ever Young Club meeting began with a visit to the chapel, led by Major Bonnie Snyder, commanding ocer. The topic was grace, and Major Bonnie told a story of a 15-year-old handicapped girl asked to dance by a 16-yearold boy. While they were dancing, she whispered in his ear that this was the rst time anyone asked her to dance in her life. It was Gods grace at work, Major Bonnie said. Gods grace also was at work as club members later made their own prayer requests known, followed by a prayer for each intention led by Major Bonnie.

sharing Your
Peace

Fun was on the agenda, too. Those attending did an exercise session with Marci and, because it was the last Tuesday of the month, played bingo. Lunch wrapped up the meeting. There are group programs at the community center for the Ever Young Club, such as a visit by members of a Mummers band, a hearing aid presentation and a oral demonstration. And there are other adventures, including

summertime trips to The Salvation Army Ladore Camp Retreat and Conference Center in the Pocono Mountains. Yet club members seem to most enjoy the pleasure of each others company. Were a group of people who care for other people, said Dorothy, 93 years young, who has been involved with the Ever Young Club more than 15 years. Many in the group are widows who live alone. Through their involvement at The Salvation Army, they support each other and the communities where they live. For example, Velma, 71 years young, is an elf during the Christmas season, joining an annual Salvation Army quest to help parents of needy families with gifts and food at the holidays. They are thankful and they keep thanking us, Velma said. Sometimes there are tears in their eyes.

Veronica, 94 years young, is the senior member of this group. I never knew how good The Salvation Army was until I came here, she said. We feel good when we come here. To Major Bonnie, members of the Ever Young Club bring back memories of her grandparents. I had a wonderful relationship with all four of my grandparents, she said. This group is like a bunch of grandparents to me.

story of faith | 8

The journey to recovery from addiction has taken Julie, Joan and their daughters to a duplex they share in West Philadelphia. Julies family includes the guinea pig Lynnie, rescue cats Maya and Natalie, and Max the Chihuahua. Also involved are Vivian Hill and The Salvation Army Shelter Plus Care Program, which provides housing for families of individuals coping with a drug or alcohol addiction or mental health challenges. Joan, 37 years old, and daughters Marie, seven years old, and Anya, 12, live in the front of the duplex. Julie, 46, lives in the back with seven-year-old Jillian, her daughter, and their pets. Jillian and Marie are friends. Marie especially enjoys the opportunity to visit with Max, Lynnie, Maya and Natalie. Its important to grow up with pets, Julie said. Vivian, The Salvation Army family services coordinator, is a mentor to Julie and Joan. The goal is for residents to become self-sucient, said Vivian, a Salvation Army veteran for nearly 20 years and also a recovering addict. We oer hope, support and a path. The shelter is the housing. The plus care is the working relationships I have with them. Within the past year, Julie and Joan transitioned from a group home to independent living. It seems as if every time weve moved, its bigger and better, Joan said. Were very grateful for all The Salvation Army has done for us.

sharing Your
Victory

On the refrigerator in Joans house is a poster of The Ten Commandments. On the kitchen counter in Julies house is a cutting board inscribed with the words, All things are possible if you believe.

I AM STRENGTH.
Both praised their relationship with Vivian. Shes a caseworker, and shes a friend, Julie said. Vivian has helped her in many ways, oering encouragement, motivation, support and guidance. Joan said Vivian always has provided a positive outlook. Vivian has been able to make me see the other side, Joan said. Shes helped me to look at a situation from anothers point of view. And shes always been there for me and my children. Joan and Julie have known and supported each other for many years. Ive known Julie since she rst came into recovery, Joan said. And Ive known Jillian since she rst came home from the hospital. We help each other and we lean on each other. This special pair continues to strive to build a better future. Julie started a housecleaning business and has been taking community college courses. Joan has three years of college experience and wants to return to school. Julie is studying behavioral health. Joan wants to be a social worker. Both aspire to help others whose experiences are similar to their own. They want to give back just like Vivian is giving back.

story of streng th | 10

I AM HOPE.
Its a winter evening at The Salvation Army Ray and Joan Kroc Corps Community Center in North Philadelphia. Maurice Williams has been engaging a group of 6-11 year olds and oering them a message of hope. Maurice, youth development coordinator, asked them to share their top three hopes, wishes and dreams. Jeremiah said hes interested in becoming a basketball player, teacher or a doctor. Keith said he wants to be a basketball player, teacher or a judge. Joy said shed like to be a fashion designer, singer or a novelist. To encourage them, Maurice shared these thoughts, which they repeated out loud. God did not create me by accident. God has a plan for my life. With God, anything is possible. Tuesdays through Thursdays, Maurice works with the 6-11 year olds. Mondays through Saturdays, he works with 12-18 year olds. His platform is the Youth Leadership Development Program, a Salvation Army initiative launched at the community center in September 2012. The center is a safe environment for kids. And they dont want to leave, said Maurice, a 24-year-old graduate of Morehouse College in Georgia. Thats why I nd my job so fullling.

sharing Your
Purpose

Theres a range of learning experiences available to them, from tying a necktie and dressing for success to mock interviews and cooking classes. Keeping up with schoolwork is important. Tutors from Philadelphia University and Penn Charter High School have helped with math and science. Up to 25 young people are participating in the program at any one time. Darius, a 13-year-old seventh grader,

said Maurice helps him in many ways, including homework and basketball. He wants us to succeed, Darius said. He will do anything possible to help us succeed. Naomi, a 14-year-old ninth grader, visits the community center three times a week. She wants to pursue a career in nursing. Naomi also enjoys writing, especially scriptwriting. She said shes grateful for the encouragement she receives from Maurice and The Salvation Army. Ahmad, an 18-year-old senior, got involved at the community center as an intern. He said Maurice has helped him overcome the death of his brother when he was 12 and other family challenges. Ahmad wants to go to college. He said Maurice is helping him pursue that goal. If I didnt have a father, Id consider him my father, said Ahmad.

The program is making a dierence. We receive a lot comments from parents, grandparents and teachers, said Envoy Anita Hinson, education director. One told us its the best program ever. Another thanked us so much for having it. And one young person said our program saved his life.

story of hope | 12

I AM GRATEFUL.
Deart Friends, Thanks to you, The Salvation Army continues to make a big dierence in our world today. In 2012, The Salvation Army of Greater Philadelphia provided 606,579 meals and 427,311 nights of shelter. And its corps community centers and residential programs helped thousands throughout the region overcome lifes challenges and move toward a better place. You play an important role in the success The Salvation Army has achieved. On behalf of the Greater Philadelphia Advisory Board, thank you for your generosity, encouragement and prayers. John F. Kennedy once said, We should not let our fears hold us back from pursuing our hopes. His brother, Robert, said, Every time you stand up for an ideal, you send forth a tiny ripple of hope. The Salvation Army sends forth a great deal of hope. Hope is at The Salvation Army Ray and Joan Kroc Corps Community Center with our Youth Leadership Development Program. Hope is at a home in West Philadelphia where two special people are rebuilding their lives with a helping hand from The Salvation Army. Hope is at The Salvation Army Roxborough Corps Community Center where a wonderful group, all 70 years old and older, have formed a special bond with each other. And hope is everywhere The Salvation Army Emergency Disaster Services team goes when there is a need up to 300 every year in Greater Philadelphia and beyond. Thanks to you, The Salvation Army continues to be an ecient, eective agency. Ninety cents of every dollar donated goes directly toward providing timely and useful programs for individuals and families in the most need. Only 10 cents of every dollar goes to cover administrative and fundraising costs. Of course, theres always more for The Salvation Army to do, and we are ready, sustained by your magnicent eorts, which help us immeasurably. We are proud to proclaim, Hope springs eternal. Sincerely,

Raymond H. Welsh Advisory Board Chair The Salvation Army of Greater Philadelphia

13 | financial accountability

financial report
GREATER PHILADELPHIA ACTIVITIES | GENERAL OPERATING FUND UNRESTRICTED YEAR ENDED SEPTEMBER 30, 2012

PUBLIC SUPPORT AND REVENUE

Contributions and foundation grants Special events Gifts-in-kind Fees and grants from governmental agencies Membership dues Program service fees Sales of supplies and services Adult Rehabilitation Center sales Interest revenue Contributions by unassociated organizations United Way Miscellaneous Net assets released from restriction TOTAL PUBLIC SUPPORT AND REVENUE 270,038 199,988 595,926 1,226,985 $37,056,080 $4,998,502 247,887 292,464 17,411,540 2,823,690 1,895,231 583,664 6,508,441 1,724

EXPENDITURES
Program services and family and personal services: Casework services, emergency and special services Emergency lodging Housing programs, S.R.O. Community services: Developmental Disabilities Program Day care centers Foster care Corps community centers Adult Rehabilitation Center Supporting services: Management and general services Fund-raising services Payment to supervisory headquarters 1,253,868 971,927 1,891,545 11,527,965 853,399 840,340 10,180,621 7,872,757 $1,726,324 3,624,806 570,329

TOTAL EXPENDITURES $41,313,881 Deficiency of public support and revenue over expenditures Other changes in net assets Increase in net assets Net assets, begining of year Net assets, end of year (4,257,801) 4,896,732 638,931 4,700,501 5,339,432

DISTRIBUTION OF FUNDS

Programs & Services

90%

Financial statements have been audited by Zelenkofske Axelrod LLC

8%

Administration

Fundraising

2%

The Salvation Army of Greater Philadelphia takes stewardship seriously. With our accreditation to the Evangelical Council for Financial Accountability (ECFA), a globally respected nonprofit accrediting agency, we affirm our commitment and transparency.

financial report | 14

service statistics
MEALS SERVED Corps Community Centers Eliza Shirley House Norristown Shelter Red Shield Family Residence Senior Citizens Programs Development Disabilities Program Camp Ladore Ladore Lodge and Conference Center Adult Rehabilitation Center 84,208 32,361 16,732 79,056 20,372 165,426 34,739 60,500 113,185 YOUTH PROGRAMS Corps community centers Youth activities - attendance Education/Music - attendance Child development centers Children cared for Days of care COMMUNITY SUPPORT SERVICES Total cases Total cases - first time Total persons served Total persons served - first time COMMUNITY CARE Individuals visited CHRISTMAS ASSISTANCE Individuals served Toys and gifts given CAMPING Days of care Overnight camp Day camp EMERGENCY DISASTER SERVICES Total incident responses Total meals, snacks, and drinks served Emotional and spiritual care provided

177,786 76,389 2,187 13,545 19,198 8,385 37,482 15,834 11,011 12,105 36,978

TOTAL MEALS
NIGHTS OF SHELTER Eliza Shirley House Norritown Shelter Red Shield Family Residence Booth Manor Ivy Residence Developmental Disabilities Program Camp Ladore Ladore Lodge and Conference Center Adult Rehabilitation Center Reed House Shelter Plus Care Program

606,579

35,782 6,747 33,088 36,500 46,355 49,010 104,448 39,328 32,649 23,329 20,075

TOTAL NIGHTS
ATTENDANCE/PARTICIPANTS Senior citizens Corps community centers

427,311
70,507 603,899

11,424 11,641 252 32,998 189

WORSHIP SERVICES/PROGRAMS Meetings 8,061 Attendance 238,538

VOLUNTEERS Volunteers 14,940 Volunteer hours 170,690

15 | service statistics

I AM LOVE.
Sharing Gods love with those in need of a helping hand is not just part of The Salvation Armys Bible study, Sunday worship and choir programs. As a faith-based organization, The Salvation Army ensures that every service, from food deliveries to emergency shelter, offers the opportunity for spiritual growth as well. The Salvation Army casts a true safety net of services that tends to the whole person. Following is a sampling of the supportive initiatives The Salvation Army provides to people in need every day across Greater Philadelphia.
Before- and after-school enrichment and learning Emergency shelter for individuals and families Disaster response Day supportive services programs for the homeless Case management Group counseling Referral services Money management counseling Job training and placement Residential drug and alcohol rehabilitation Vacation Bible School Clothing and furniture assistance Spiritual comfort for disaster victims Feeding programs Homework assistance Transportation assistance Nutrition programs for seniors Subsidized day care Free music and arts instruction Residential support for adults with developmental disabilities Missing persons location Utility assistance Emergency home repair Holiday gift baskets for seniors Foster care and adoption Horticultural education Support for international work Fitness and wellness Single Room Occupancy housing Sunday school and worship services Job placement for the developmentally disabled Food boxes and vouchers Community center programs Back-to-school supplies Home visits to shut-ins and nursing homes HIV/AIDS support Transitional housing for adults Senior camping ministries Shelter for domestic violence victims Youth and adult Bible studies Faith-based social programs for teens Drama and film-making Support for formerly prostituted women exiting prison Family-building activities Neighborhood summer day camps Overnight summer youth camps Permanent supported housing Youth and adult sports Life and parenting skills Rental assistance Toys and stuffed stockings for children Aquatics and competitive swimming Tax preparation assistance Leadership development Support groups for grandparents raising grandchildren Residential apartments for low-income senior citizens Human trafficking coalition Mentoring programs Dance and exercise instruction

overview of services | 16

I AM LOCAL.
ADMINISTRATIVE OFFICES
The Salvation Army of Greater Philadelphia 4050 Conshohocken Avenue 215.787.2818 The Salvation Army Development Department 701 North Broad Street 215.787.2800 Philadelphia Kroc Center 4200 Wissahickon Avenue 215.717.1200 Philadelphia Grays Ferry Outreach Center and Laotian Ministry 3225 Reed Street 215.465.0300 Philadelphia Pioneer 1920 East Allegheny Avenue 215.739.2365 Philadelphia Roxborough 6730 Ridge Avenue 215.482.5911 Philadelphia Tabernacle and Ruth W. and A. Morris Williams, Jr. Community Center 3150 North Mascher Street 215.423.9300 Philadelphia Temple 1340 Brown Street 215.787.2962 Philadelphia West 5501 Market Street 215.474.1009

SUPPORTIVE COMMUNITY SERVICES

Adult Rehabilitation Center 4555 Pechin Street 215.483.3340 Booth Manor Residence Senior Housing 5522 Arch Street 215.471.0500 Correctional Services Program 701 North Broad Street 215.787.2800 Developmental Disabilities Program 701 North Broad Street 215.787.2810 Eliza Shirley House 1320 Arch Street 215.568.5111 Emergency Disaster Services 701 North Broad Street 215.825.4631

Ivy Residence Senior Housing 4051 Ford Road 215.871.3303 Philadelphia Social Services Ministries 4050 Conshohocken Avenue 215.717.1195 Red Shield Family Residence 715 North Broad Street 215.787.2887 Reed House 1320 South 32nd Street 215.755.6789 Shelter Plus Care Program 1320 South 32nd Street 215.775.6789 Soups On! Project Culinary Arts Job Training and Placement Initiative 4050 Conshohocken Avenue 215.452.0430

CORPS COMMUNITY CENTERS

Darby 22 North 9th Street 610.583.3720 Norristown 533 Swede Street 610.275.4183 Philadelphia Citadel 5830 Rising Sun Avenue 215.722.5447 Philadelphia Korean Ministry 5830 Rising Sun Avenue 215.742.8992

17 | locations

leadership
Greater Philadelphia Advisory Board Chairman Raymond H. Welsh Members Janet S. Averill Irvin J. Borowsky Robert L. Byers, Sr. Aaron Cohen Honorable Nelson A. Diaz JoAnne Epps Bill Giles Matt Gillin Ernestine Harris C. Scott Hartz Honorable C. Darnell Jones, II Charles H. Kerrigan Jerry Lee Vince Liuzzi M. Claire Lomax Marcos R. Lopez Rev. Herbert H. Lusk II Maria L. Maccecchini, Ph.D. Kyra G. McGrath, Esq. Mark R. Nicoletti Natalye Paquin J. Barton Riley Michael Rouse William R. Sasso, Esq. Scott Schultz Jesse Serventi Stephen A. Sheller, Esq. Mark I. Solomon Erik O. Strid, CFP, ChFC Rhonda Hill Wilson, Esq. Mario Zacharjasz Life Member Marvin D. Heaps Members Emeritus Frank D. Aleardi Louis E. Della Penna A. Morris Williams, Jr. Ruth W. Williams

Campaign Leadership Cabinet Chairman Raymond H. Welsh Members Patrice Growney Aitken Robert L. Archie, Jr., Esq. Mary Stengel Austen William J. Avery Irvin J. Borowsky Robert L. Byers, Sr. Madeleine Crippen Walter D'Alessio, Jr. Sir David Bruce Duncan, O.S.J., K.G. Lady Deana Pitcairn Duncan James O. Ellis, III Joseph B. Fetterman Alan Goldberg Alyson Goodner George W. Karr, Jr. Erik E. Kolar Michael S. Kuritzkes, Esq. Maria L. Maccecchini, Ph.D. Michael A. Major, Sr. Joseph W. "Chip" Marshall, III Mark R. Nicoletti J. Barton. Riley William R. Sasso, Esq. Mark I. Solomon Brian Walters Joan B. Walters

leadership | 18

DOING THE MOST GOOD

Mission Statement
universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

EXCLUSIVE VIDEO

www.SalvationArmyPhiladelphia.org/AnnualReport

Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
T S A G P

4050 Conshohocken Avenue, Philadelphia, PA 19131 215.787.2818 | www.SalvationArmyPhiladelphia.org