* Customer Name: * Address:

AQUASUB UNIT 4-FOUNDRY II J.N Palayam Coimbatore-17 Coimbatore Mr Karthikeyan 09944227458 09944227458 aqua4@sify.com

* City: * Contact Person: * Telephone No.: * Mobile No.: * Email ID: TIN No.: PAN No.: Call Received Deputation scheduled Engr start from office Engineer reached site

* Notification No.: 500000740204 * Date 20/04/13 * Service Engineer: Mahadevan P,Murali S * Product MLFB / System: S5,S7 PLC and HMI Product Sr. No.: Machine No. / Details: ** RSV / SIROT / Equipment No.: *** 2nd Commissioning Date: Application: Supplied by / OEM / Country: Nature of Call: Breakdown Paid Payment Type:
*Mandatory/ **Mandatory for SIROT & AMC services/ ***Mandatory for MCMT

Date Date Date Date

20/04/2013 20/04/2013 20/04/2013 20/04/2013

Time Time Time Time

8:00 9:30 8:30 9:30

Malfunction end Engineer left site Engineer arrived office

Date Date Date

20/04/2013 Time 20/04/13 Time 20/04/2013 Time

16:00 17:32 19:00

* Problem Reported MM440 45KW - After Switch ON 3Phase MCCB was Triped immediiately

* Observation at Site:

Found Drive very dusty condition. Cold check was done and found R phase IGBT was faulty.

* Site Analysis: .

* Work Done at Site:

1) Removed GPC,CBV card 2) Found No leakage from capacitor. Found Burn mark on the GPC and CBV card. Replaced items are , a)GPC - A5E03511092 (302229) b) CBV - A5E00677646 (302140) c) IGBT - GWE000000597138 (204469)
* Conclusion:

Totally 3 Items are consummed. Trial was taken without load.

* Job Completed: If No, Further Actions Required: Details:

Yes -- Please Select--

Recommendations to Customer:

Material Consumed / Required / Returned: Sl No. 1 2 3 4 5 MLFB Serial No. Material Description Faulty to Consumed / Good / be Required / Qty From Billable Defective Returned Returned -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select -Select Select Select -Select Select -Select Select -Select Select -Select -Select

Customer Feedback: Feedback On Sl No. 1 Call Registration / Co-ordination Process with SIEMENS 2 Response to Service Request 3 Engineer was equipped for solving the problem 4 Analysis / explanation by Service Engineer products & Service 5 Overall satisfaction about Siemens p Customer Remarks: Machine under observation.

Average Average Excellent Excellent Good

Note: You can also give your feedback on ics.india@siemens.com along with Notification No. Dear Sir, we request you to update the below information for better service support. In House facility 1. Electrical team: Nos 2. Instrumentation team: __________ Nos 3. Mechanical maint. team: __________ Nos 4. Repair facility: -- Please Select-5. Condition monitoring Dept -- Please Select-6. Energy management study -- Please Select--- Please Select-7. Asset management: Maintenance Contract 1. Existing maintenance contract for the products: ________________________ ____________________________________ 2. Name of service provider: 3. Interested in AMC with Siemens & the products ________________________ 4. Extended warranty support required: -- Please Select-5. If Yes, then what are the Products:____________________________________ 6. Training on Siemens products: -- Please Select-7. Spares requirement: ____________________________________

Date: 20/04/2013 Place: Coimbatore

Signature Name
Telephone/Mobile No.:

: : Mr Karthikeyan 09944227458 Customer

Signature : Name : Roll No. : Mahadevan P, Murali S 74999735 & 74999611 Service Engineer

.----------------------------------------------------------------------------------------------------------------------------------------. Time Sheet: For internal purpose only Date in dd/mm/yyyy & Time in 24 hrs format only. Date Work start Work end Date

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Date

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