Customer Service Technical Office Gias - Spain

TECHNICAL NOTE No. 805 LB - July 2, 2007

(Updated: December 10, 2008)
SELF-DIAGNOSTIC TEST ROUTINE, FOR TOP LOADING WASHING MACHINES OF THE "CHRONOVISION & LOGIC" 2007 RANGES (CUORE BOARD BY INVENSYS).
A)
A1) A2) A3)

PRELIMINARY CONDITIONS TO THE ACTIVATION OF SELF-DIAGNOSIS:

Empty the drum from water and laundry (self-diagnosis must be carried out with empty drum). Connect the Washing Machine to both the electric and hydraulic networks. Connect in series to one of the two phases of the electric mains, an Amperometer with a 20A/AC reading scale. This will allow to verify the conditions of the main electromechanical components, once they are fed during the self-diagnostic routine. Set the Programs Selector knob (2) to the OFF position, previously canceling any still active washing program.. IMPORTANT: Before stating the Self-diagnosis, it's necessary to detach the Drum's Brake Device from the tank and hang it from it's wires, on the outer cabinet. Secure it in position as shown, with some adhesive tape. Protect the electric contacts as well.

A4) A5)

B)

ACTIVATION OF THE SELF-DIAGNOSTIC CHECKING ROUTINE:

2 1 3 1 3 1 3

2
1 3

Picture 1 1

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B1) B2) B3) B4)

Push and hold the first option button with LED to the left (ref. 1, in Picture 1). While holding pushed the option button (1), turn two steps clockwise the Programs Selector (ref. 2), from the OFF position to the 60 Cotton Washing Program. After 3 seconds and within 5 seconds, release the option button (1). All control panel LED are turned ON fixed (see Picture 2).

Figura 2
B5) Push the START / PAUSE button (ref. 3 in Picture 2), to start the Self-diagnostic routine.

All LED will stay turned ON with fixed light, all along the Self-diagnostic sequence. NOTE: If the START / PAUSE button is not pushed within 5 seconds from the Sel-diagnosis' activation, the Self-diagnostic routine is canceled and the launch sequence must be repeated from point B1.

C)
Phase 1:

DESCRIPTION OF THE SELF-DIAGNOSTIC CHECKING ROUTINE:

Deactivation of the Drum's Brake and activation of the Door Lock Device. Activation of the Drain Pump and launch of a short Spin Sequence approximately lasting about 12 seconds, carried out at the half of the maximum reachable speed.

Phase 2: Phase 3: Phase 4: Phase 5: Phase 6:

Pause of 5 seconds. Water load through the compartment for Prewash (I), being fed the Solenoid Valve (1) for 6 seconds. Water load through the compartment for Washing (II), being fed the Solenoid Valve (2) until the Pressostat trips to the "full tank" condition. Pause of 1 second. Water load through the compartment for Softener, being simultaneously fed both Solenoid Valves (1) and (2). Feeding of the Water Heating Element (approximate consumption 8 A for 8 seconds). In this phase the Motor is still.

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Phase 7: Phase 8: Phase 9:

Feeding of the Motor for 8 seconds in clockwise sense, at the approximate speed of 55 rpm. Pause of 5 seconds. Feeding of the Motor for 6 seconds in counterclockwise sense, at the approximate speed of 35 rpm.

Phase 10: Feeding of the Drain Pump until it's obtained the "empty tank" Pressostat condition, plus additional 15 seconds. END: End of the Self-diagnosis, all LED of the Control Panel start flashing and the Door Lock Device is being deactivated. The Sequence of Self-diagnosis can be halted at will, by pushing and holding the START / PAUSE button (ref. 3 in Picture 2). In case it's not possible to start the Self-diagnosis, it's suggested to first set and carry out a complete Drain phase. Next, repeat the Self-diagnosis activation steps, from point B1)

NOTE:

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D)

DISPLAYING OF THE ERROR CODES:

All Washing Machines of the "CHRONOVISION & LOGIC" range are equipped with an advanced software, capable of immediately identifying the major reasons of troubles. In such a case, the current Washing Cycle is immediately halted and the Display shows the related Error Code. All Error Codes are displayed through the simultaneous flashing of a couple of LED on the Control Panel (see Picture 3). Both LED are made flash together at 1 Hz frequency (one flash per second) and The number of flashes corresponds to the number of the Error. Then, both LED stay OFF for 5 seconds. I.e. to display the ERROR 02, we see both LED flash 2 times and then both LED stay OFF for 5 seconds. The sequence is repeated until User's intervention. Herebelow we show the examples of the different aesthetics, with the LED used to display the ERROR CODES:

Picture 3
When an Error Code is displayed, to reactivate the normal working conditions it's necessary to reset the software, by moving the Program Selector knob back to the OFF position. If the tank should have water in it, a "DRAIN ONLY" Program must be set and carried out, until the tank is totally void from water. Then, wait about 5 seconds and set again the wanted Washing Program. If the previously encountered anomaly shouldn't be present anymore, the set Washing Cycle will be carried out normally. Otherwise, the Error Code will be displayed again. With reference to the Error Codes Table hereafter shown, we'd like to remind how it's important, in case of Electronically Controlled appliances, to be sure of the perfect conductivity of all wirings and of the related connectors. Therefore, before replacing a Cuore Board, it's best to check the conditions of all its connectors (Programs Selector, Display Boards, etc.). Actually, some oxidized inner contact of some of the connectors fitted on the Cuore Board (or an oxidized AMP connector elsewhere) could generate the displaying of an Error Code, even if the related electromechanical component is perfectly working. Then we suggest, before replacing the electromechanical component that was declared as defective by the displaying of the Error Code, to carefully check the conductivity of the related wiring, mainly if it's a FLAT CABLE (multipolar cable). It's suggested to remove the connectors from their sockets and to spray inside the same sockets a small amount of deoxidizing liquid (electric contacts cleaner) and then fit them back in position. Next, another Self-diagnosis will confirm if the trouble is still present or not. Each time an anomaly capable of generating the displaying of an ERROR CODE is encountered (both during the carrying out of a normal washing cycle then during the sequence of Self-diagnosis), the Washing Machine is halted and then must be resetted (see previous chapter).

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E)

LIST OF THE PRESENTLY AVAILABLE ERROR CODES:

Number of flashes by the 2 LEDs continuous 1 2 3 Seconds the 2 LEDs are OFF -5 5 5

ERROR CODE ERROR 0 ERROR 1 ERROR 2 ERROR 3

MOST PROBABLE REASON FOR THE ERROR CODE:

ERROR 4 ERROR 5 ERROR 6 ERROR 7 ERROR 8 ERROR 9 ERROR 12 ERROR 13

4 5 6 7 8 9 12 13

5 5 5 5 5 5 5 5

Defective "Cuore" Control Module Not Programmed "Cuore" Control Module. Door Safety Lock Device/Drum's Braking device defective and/or Wiring. The Water Fill Phase was not completed within the designed limit time. Defective Solenoid Valve, Pressostat, Water Fill Hose, Low Water Pressure in the network and/or Wiring. The Water Drain Phase was not completed within the designed limit time. Clogged Filter, Drain Pump, Drain Hose, Wall Discharge and/or Wiring. Several (3) interventions by the Anti-flood Safety Contact of Pressostat. Solenoid Valve blocked opened, defective Pressostat and/or Wiring. NTC Temperature Reading Probe opened or shorted and/or Wiring. Eeprom Defective "Cuore" Control Module and/or Wiring.
(MDL) - Jammed Motor's Rotor and/or Wiring. (INVENSYS) - Defective Door Safety Lock Device (blocked

closed) and/or Wiring. Defective Tachometric Dynamo (opened or shorted) and/or Wiring. Defective "Cuore" Control Module (damaged Motor's TRIAC) and/or Wiring. Missing dialogue between "Cuore" Control Module and Display board and/or Wiring. Missing dialogue between "Cuore" Control Module and Display board and/or Wiring.
(MDL) - Defective "Cuore" Control Module and/or Wiring. (INVENSYS) - Missing Water Heating: defective NTC Probe

ERROR 14

14

ERROR 15 ERROR 16 ERROR 17 ERROR 18

15 16 17 18

5 5 5 5

and/or defective Water Heating Element and/or Wiring. Defective "Cuore" Control Module Not Programmed "Cuore" Control Module. Water Heating Element is short circuited or defective electrical insulation. Wrong signal from Tachometric Dynamo. Defective "Cuore" Control Module and/or Wiring Wrong Network Frequency.

Best regards. GIAS Corporate

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