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How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
Read about the latest news, alerts or tips about SAMSUNG products.
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17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
beginning the process, if desired. Remember to re-install both after the update process has completed.
APN Update:
2 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
User created Access Point Names (APNs) will be erased during the update. Please touch Menu > Settings > Wireless and networks > Mobile networks > Access point names to reconfigure your custom APNs after the update is complete. Note: This only affects a small number of Enterprise (Business) customers who have set custom APNs.
Samsung Kies
Click the button below to go to the Samsung Kies page.
After you download and install Kies for your platform, switch back to this article and follow the appropriate steps below. Note: The time to upgrade your device will vary. Dependent upon your computer and network connection, you may experience some idle time or slow response in Kies. Do not close any programs on your PC, disconnect or turn off your device until the upgrade process is complete.
Requirements
Windows Operating System Microsoft Windows XP, Vista, Windows 7, Windows 8 (Windows 8 RT is not supported) CPU: Intel Pentium 1.8 GHz or greater (Intel Core 2 Duo 2GHz recommended) Memory (RAM): 1GB (Recommended) Hard Drive Space: At least 500MB Screen Resolution: 1024 x 768
3 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
Required software: Microsoft .Net Framework v3.5 SP1 or later, Windows Media Player 11 or later DirectX v9.0 or later, MacOS OSX 10.5 and up Processor: 1.8GHz Memory (RAM): 512MB Free Hard Drive Space: At least 100MB Fully Charged Battery Note: The upgrade process may not complete if the charge level is less than 50 percent. USB Data Cable (Included In Retail Box) Note: This is the same cable used to charge your device.
4 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
4. Once Kies recognizes the device you will see the following pop-up.
5. Click Update. 6. Read through the Caution pop-up and, if you agree, click to populate the I have read all of the above information checkbox. 7. Read the Allow saving of information statement and select Allow saving or Proceed without saving and then click Start upgrade.
5 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
8. Kies will begin downloading firmware upgrade components from Samsung servers. This will take a few minutes depending on the speed of your Internet connection. Note: The time to upgrade your device will vary. Dependent upon your computer and network connection, you may experience some idle time or slow response in Kies. Do not close any programs on your PC, disconnect or turn off your device until the upgrade process is complete.
6 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
9. After a few minutes, Kies will then begin transferring the firmware binary to the device. During the upgrade process, you will see the Android logo on your devices screen.
7 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
8 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
10. After a few more minutes, the firmware upgrade will be completed.
11. Click OK. You can now disconnect your device from the PC. Once the device has rebooted it will be ready to use.
9 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
Common Questions
General Questions:
Does the I747UCDLK3 upgrade contain an operating system upgrade to Android 4.1 (Jelly Bean)? Yes. LK3 contains the Android 4.1 Jelly Bean upgrade. Can I upgrade directly to LK3 from any previous released software for the Samsung Galaxy S III (AT&T) (SGH-i747) Yes, Kies will automatically upgrade to LK3 from either I747UCLEM, I747UCLG1, I747UCLH9 or I747UCLI5 previously released official software versions. Will Kies work on my Mac? Yes,. Mac OS Minimum Requirements are: OSX 10.5 to 10.7 Processor: 1.8GHz Memory (RAM): 512MB Free Hard Drive Space: At least 100MB Can I take my phone to an AT&T store for the upgrade? No, stores do not have the proper tools to perform the software upgrade. What are the capabilities of Kies? You can manage music, movies, and photos. Manage music, movies and photos, backup precious contacts and calendars; or download apps and podcasts and automatically upgrade device firmware. Kies conveniently syncs your life across all your devices.
10 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
3. Please make sure your device is disconnected from Kies and click Start to run the troubleshooting process.
11 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
4. Kies is now initializing the Connection history and reinstalling device drivers (The time may be longer depending on your PC performance.)
12 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
13 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
If you are still having connecting issues please try the following:
1. Disconnect the device from computer. Power cycle your device by holding the power button until your device turns off (8 to10 seconds), your device will now restart. After the restart, reconnect your device to the PC. 2. Please remove all previously installed Samsung software or drivers.
14 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
Click the appropriate Windows version for information to uninstall software and drivers from your Windows PC.
Windows XP Windows Vista Windows 7
2. Make sure you are using an official Samsung USB cable. 3. Try a different USB port. 4. Reboot computer after installing Kies. 5. Uninstall & Reinstall Kies.
15 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
5. The drivers required for connection will be reinstalled. 6. Connect your device to Mac. If you are still having connecting issues please try the following: 1. Make sure you are using an official Samsung USB cable. 2. Try a different USB port. 3. Reboot computer after installing Kies. 4. Uninstall & Reinstall Kies.
16 of 17
17-06-2013 10:18
How do I update my Samsung Galaxy S III (AT&T) to Android 4.1 Jelly Bean?
http://www.samsung.com/us/support/SupportOwnersFAQPrint.do?faq_id=FAQ00050358&fm_seq=...
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17-06-2013 10:18