03 July 2013

Employment Opportunities
From JBLM Employment Readiness

Military Student Transition Consultant

Military Child Education Coalition Tacoma, WA 6/25/2013 Job Description: The MCEC, on behalf of the Army FMWRC- CYSS, is looking for a Military Student Transition Consultant (MSTC) with public school experience, military service and education background. Master's degree in education, social work, psychology, or counseling, or similar advanced degrees highly preferred; experience working military students and special education background is highly preferred. The MSTC will serve the Ft Lewis/Steilacoom ISD community. Resumes will be accepted until 16 July 2013. To apply go to www.careerbuilder.com and either put in the Job ID number below or the Job Title in the search. Employment Type Full-Time Job Type Education, Government Industry Education - Teaching - Administration, Government - Civil Service Job ID 0001388726_01

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40 hr. Customer Sales & Service Rep - Lakewood Towne Center

Wells Fargo, Lakewood, WA Requisition Number: 3765288 Schedule Type: Regular Work Hours: 40.00 Telecommute Option: Not Indicated Location: 10225 GRAVELLY LAKE DR SW - LAKEWOOD, WA Apply at: https://employment.wellsfargo.com/psc/PSEA/APPLICANT_NW/HRMS/c/HRS_HRS.HRS_APP_SCHJOB.GBL?Page =HRS_APP_SCHJOB&Action=U&TargetFrameName= Job Description: The Customer Sales and Service Representative (CSSR) provides prompt quality service to ensure customer retention and sales support. The CSSR s key responsibility is to satisfy all of Wells Fargo customer s service needs and to help them succeed financially through quality retail product sales and referrals. A CSSR performs a wide range of services including exercising excellent customer service in all customer interactions and following up on Teller referrals and Teller job duties as necessary. Based on the specific store's needs a CSSR may spend a portion of their time handling cash transactions. CSSRs principally center efforts on

03 July 2013 proactively servicing mass-market customers, selling basic products to existing customers, and referring customers to other areas of the bank for more complex products and/or services. Basic Qualifications: 1+ year customer service experience. Minimum Qualifications: Demonstrated sales and/or referral skills. Previous experience in assessing customer needs. Previous cash handling experience. Demonstrated use of computer skills; excellent communications skills. Ability to work a schedule that includes working weekends and some holidays. Preferred Skills: Additional experience meeting sales goals/quotas. Additional sales experience (either in person or over the phone). Experience assessing and meeting the needs of customers and/or solving customer problems. Experience identifying additional opportunities to sell products and services to customers ( upselling ). Experience in position(s) where individual and team goals were monitored. Experience in the financial industry. Experience interacting positively with difficult or irate customers. Experience meeting customer satisfaction goals. Bilingual Spanish Preferred

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Part-Time Front Desk Agent

IHG Army Hotel, Joint Base Lewis-McChord Apply at: http://ihg.taleo.net/careersection/all/jobdetail.ftl?job=815248&src=JB-10920 Do you see yourself as a Part-Time Front Desk Agent for the IHG Army Hotel - Joint Base Lewis-McChord? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. With the introduction of the IHG Army Hotels program, IHG will provide soldiers, their families, and visitors to Army installations a new, high quality on-post lodging experience. We are honored and excited to be part of the mission to support our troops and we look forward to extending the tradition of providing great service to Army travelers. In addition to any other pre-conditions of employment (such as a successful background check), any offer of employment with respect to a hotel to be managed by IHG under the PAL program at an Army Post is further contingent upon U.S. Congressional approval of the Lodging Development and Management Plan, successful completion of the relevant Transition Period, and transfer of the Group C lodging facilities to Lend Lease. We currently have several positions available as Part-Time Front Desk Agents, both full time and part time. These positions will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures. KEY DUTIES AND RESPONSIBILITIES: Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.

03 July 2013 Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit,and counting/securing assigned bank. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Promote team work and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Salary Range: $11.50 - $12.00 per hour Qualifications: Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

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Film Crew
AMC Theatres, Lakewood, WA Apply at: https://storefront.kenexa.com/amc/cc/CCJobDetailAction.ss?command=CCViewDetail&job_REQUISITION_NUM BER=3866 Location: 5721 Main St SW, Lakewood, Washington 98499 Job Description: Deliver superior service while connecting with our guests and supporting efforts to achieve AMCs financial goals. All associates may be considered for cross-training; some may be assigned duties in one or more areas at managements discretion. General responsibilities for all positions include, but are not limited to: Exhibit excellent guest service skills. Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests. Answer guest questions courteously and accurately or quickly direct them to the appropriate resource. Work effectively with supervisors and co-workers. Demonstrate consistent and effective sales techniques. Meet sales expectations through loyalty card sales, suggestive selling, upselling, merchandising, and sampling. Complete transactions by greeting each guest, identifying the guests request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.

03 July 2013 Ensure the security of all cash, receipts and tickets. Enforce the movie ratings system courteously and effectively. Uphold zero tolerance policy in regards to ID checking. Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment. Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas. Control access to the theatre. Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy. Perform daily stocking and maintenance duties. Follow all procedures to ensure a safe work environment, as well as the safety of our guests. Follow instructions on safe use of all chemicals/cleaning materials. Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties. Uphold AMCs Business Practices Standards and ensure compliance with company programs. Assist with other Film Crew functions and perform other duties as directed. Expanded lists of essential functions for the Concessionist, Cashier and Usher positions are available upon request from theatre management.

MINIMUM REQUIREMENTS: Requirements to be performed, with or without reasonable accommodation: Standing, walking, lifting, twisting, and bending on a frequent basis. Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor). Ability to work with minimal supervision. A list containing the Tools Used, Machine and Equipment Operation, and Environment are available upon request from theatre management.

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Helpdesk Support Service Specialist

NCI, Joint Base Lewis McChord Apply at: http://www.ncicareers.com/job_detail.asp?JobID=3768945&emid=3640 Job Number: 700218 Shift: 1st Security Clearance Status: Not Applicable Security Clearance Type: Background Check US Citizenship Required: Yes Job Level: Individual Contributor Employment Status: Temporary Part-Time Travel: Negligible NCI: As the Helpdesk Support Service Specialist (Desktop Support Technician I), you will use your prior experience to provide Tier I operations support for day-to-day maintenance issues and escalate real-time complex technical issues to Tier III and / or vendors and contractors. Resolve assigned trouble tickets by identifying or confirming customers administrative issues (setting up schedules, loading software) or technical issues ( hardware, software, functionality, bugs ); Prioritize criticality of cases. Highlights of Responsibilities Set up classrooms to support network connectivity.

03 July 2013 Perform configuration and maintenance support for laptop computers connected to commercial ISP. Perform connectivity support through wireless technology to include commercial access points. Configure and add printers to operate on the commercial or assigned wireless/wired LAN. Re-initialize user data from computers at end of day through Instant Restore Technology software such as Smart Shield. Provide imaging and Operating Systems (OS) installs on commercially connected laptops. Provide configuration , maintenance , and access support to include installing jumpers at the wall jack(s). Provide configuration and maintenance support for off-site presentations. Provide research and recommendations to incorporate system enhancements through new technologies and install approved custom software solutions when required. Perform troubleshooting on multi-function devices (MFD) and other output devices (e.g printers) to resolve user problems attached to a commercial network. Support new applications , as released , with technical guidance , integration , and troubleshooting. Provide problem resolution and troubleshooting between the commercial ISP Point of Presence (PoP) and user devices within classrooms. Inventory / Tracking of classroom laptops and MFD's as directed by the supervisor. Recommend and perform remediation actions for customer desktop / work station troubles , either through remote desktop or deskside services. Troubleshoot and resolve problems related to network connectivity , port security , permissions , access , and restrictions. Manage customer relationships.

Requirements US citizen. Ability to obtain and maintain a favorable background check. 1-3 years experience as a Helpdesk Specialist or Desktop PC support Specialist. Associate degree in a related field At NCI, were more than just a paycheck We offer significant opportunity for growth at NCI Adding more and more employees and company locations nationwide, we continue to seek top talent to ensure our path of innovation, growth and unmatched customer experience. We reward our employees with competitive compensation, flexible time off, retirement plan with company match and much more MEDICAL/DENTAL/VISION PROGRAMS - NCI offers three medical plan options to meet the personal health needs and budgets of our full-time employees and their families. All plans provide our employees and their eligible dependents with major medical and prescription drug coverage. The dental plan provides coverage options so as to ensure our full-time employees and their eligible dependents are able to follow a regularly scheduled program of dental care with their providers of choice. A vision maintenance plan offers a cost-savings option for our full-time employees and their families in need of comprehensive annual eye exams, prescription glasses, and contact lenses. STOCK & WEALTH - NCIs 401(k) Profit Sharing Plan is eligible to all full-time and regular part-time employees. Employees may elect to have contributions invested in any of the 15 different investment funds, five retirementdate-based funds, or three different portfolio options available under the plan. The company matching contribution is equal to 50% of employee elected pre-tax contributions up to 6% of eligible pay, subject to the IRS maximum.

03 July 2013 LIFE INSURANCE - NCI provides company paid Basic Life/ AD&D Insurance Coverage. The basic coverage benefit is equal to one times (1X) an employee's annual base salary. Employees may also opt for a generous flat rate insurance coverage. For coverage above the company-provided limits, employees may purchase supplemental insurance coverage for themselves and their family members. WORK/LIFE BALANCE - All employees are eligible for additional programs including Paid Time Off (PTO). ADDITIONAL BENEFITS Flexible Spending Programs Employee Assistance Program (EAP) for employees and their immediate family Health Club Reimbursement through NCIs Wellness Program It is your turnChoose your career path and become part of the NCI team where you will be valued for your unique skills and capabilities and where you will be rewarded for key contributions to NCI and our customers. Make the commitment and take the next step towards joining the NCI Team. Our application process will take approximately 5-10 minutes to complete. If you do not meet the minimum qualifications for this position, please review our current openings now and in the future. Thank you for your interest in NCI! It is the policy of NCI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, sexual orientation, disability or veteran status. The information above has been designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

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VA Benefits Briefer
Joint Base Lewis McChord, WA Apply at: https://calibreopenhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=270&source=ONLINE&JobOwner=99 2981&company_id=16585&version=1&byBusinessUnit=NULL&bycountry=&bystate=&byRegion=&bylocation=& keywords=&byCat=&proximityCountry=&postalCode=&radiusDistance=&isKilometers=&tosearch=yes Tracking Code: TSS 270-585 Position Type: Full-Time/Regular Job Description: CALIBRE is seeking a VA Benefits Briefer in support of Veterans Opportunity to Work (VOW) to Hire Heroes Act. The successful candidate will be responsible for the effective delivery of standardized courses of instruction that includes a four-hour class with up to 50 students in attendance. Through engaging, motivational, effective, on-site, and hands-on instruction, the Department of Veterans Affairs will facilitate a Service members successful transition out of uniform and into civilian life. Under specific guidance from the Department of Veterans Affairs and using information and instructional materials provided, this job will provide high quality instruction in educating Service members and their dependents on Veteran-related benefits and programs. All candidates must successfully complete a two week standards-based VA Benefits Briefer Training

03 July 2013 Course that includes successfully passing a written test and an oral presentation before he/she will be considered fully qualified to perform in this position. Duties Include: Instruct up to 50 Service members/dependents on all VA benefits and programs for which they may be eligible Group settings and locations may vary depending on attendance but normally instruction will be given in a classroom, auditorium, or conference room environment, conducive to learning Ability to use a wide range of adult learning and group facilitation techniques to include interactive/ collaborative training sessions, and other appropriate group processes Create and sustain a participatory environment while guiding Service members/dependents to achieve learning objectives and appropriate/useful outcomes Maintain fluency on all VA benefits and programs Qualifications: Must be able to successfully pass a written and practical application test Minimum 4 years of related and relevant experience in education, training, or instruction Must possess high quality and effective oral and written communication skills Must possess the ability to learn information in a rapid timeframe Must be able to pass a personal background check Desirables: 4 years of Active Duty military service in any of the United States Armed Forces 6-8 years of related and relevant experience is preferred Instructor certifications (i.e. Master Trainer, Drill Instructor, Combat Instructor) is preferred Participation in any Department of Defense program, course, or seminar Participation in any Department of Homeland Security and Department of Veterans Affairs program, course, or seminar Education: B.A/B.S degree or four years of relevant experience with a high school diploma Military service and/or education or training experience will be considered as possible substitute for education (Other education, commensurate experience and demonstrated ability of individual may be substituted) CALIBRE is an Equal Opportunity Employer and willing to hire wounded, ill, and injured. We offer a competitive salary and full benefits package. To be considered, please apply via our website at www.calibresys.com. Come join our dynamic team. Job Location Ft. Lewis, Washington, United States -----------------------------------------------------------------------General Clerk I NC50598214 Serco Inc, Joint Base Lewis McChord Apply at: http://beyond.jobaline.com/ApplyForJob?jobid=3601&s=103

03 July 2013 Tuesday: any shift. Wednesday: any shift. Thursday: any shift. Friday: any shift. Saturday: any shift. Sunday: any shift.

Company: Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global company that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing. We advance talent internally, enhancing career growth and progression which enables our employees to excel, as well as our customers. Our employees make a difference. At Serco, it is not just a job, but a career opportunity. We invite you to become part of our dynamic team! Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V). Functional Area: Personnel & Social Services Job Description: This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task. The receptionist greets clients and responds to e-mail, facsimile, and phone inquiries in a timely and professional manner; follows clearly detailed and specific procedures as prescribed by site Standard Operating Procedure (SOP) or similar directive after determining the reason for the client's visit or contact and refer the client to the appropriate personnel; uses judgment in choosing the proper procedure for each task; operates basic office equipment, e.g. photocopier, facsimile, multi-line phone/voicemail systems, mail machines, and basic computer programs; assists with administrative aspects of group in- and out-processing of Soldiers and in accordance with (IAW) the current site SOP or similar directive; provides general information to Soldiers applying for Tuition Assistance (TA) using the established web-based application process; assists with processing of requests for TA and distribution of forms as prescribed by SOP or other similar directive; ensures client's education record information is posted correctly IAW establish web-based application process; follows clearly detailed specific procedures as prescribed by site SOP or other similar directive to file or post documents or reports; follows clearly detailed specific procedures to publish schedules for courses, track classroom/facility usage, and post schedule changes; opens and sorts mail; receives date stamp, and distributes IAW local guidance; follows clearly detailed specific procedures in completing several repetitive clerical steps to record routine sessions, usage, or participation IAW the site SOP or directive; reports non-adherence to clearly detailed specific building use procedures to the on-site coordinator or other management personnel upon occurrence or IAW with local guidance; follows clearly detailed specific procedures as prescribed by site SOP or similar directive to provide access to facilities during scheduled hours of operation and ensures facilities are empty and securely locked when not in use as well as track facility key usage; assists Government personnel with tracking of

03 July 2013 equipment/supplies and completion of hand receipts, sub-hand receipts and Property Inventory Reports IAW with the site SOP or directive; assists Government personnel with rearrangement of materials, classroom equipment, and computers as needed; assists with briefings regarding ACES programs and services, to include but not limited to assembly and distribution of briefing packets and program orientation; assists with identifying and ordering no-cost, approved education-related handouts and marketing items from sources such as the Defense Activity for Non-Traditional Education Support (DANTES) and Department of Education and ensure their display is orderly and current. Required Skills and Experience: Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. Travel may be required. Employment Type: Full time Job ID: 50598214