Management Information System

Its a computer based system that makes information available to the users. The users usually comprise of an organisational entity

PYRAMID STRUCTURE OF MIS BASED ON ACTIVITIES

Unstructured/ non-programmed decisions for TOP MANAGEMENT strategic & policy planning and decision making

MIS

Management information for tactical planning and Decision making Structured/ Programmed Decisions

STAFF SPECIALISTS FIRST LEVEL MANAGERS

CLERICAL STAFF

Management information for Operational planning, decision making and Control

Transaction Processing, Inquiry response

MIS ensures that an appropriate data is collected from various sources, processed and sent further to all the needy destinations It processes various transactions in the system and initiates appropriate actions as required to keep the system in a state of equilibrium MIS provides Information Reporting System for Normal and Exception Reporting for crisis situations MIS is flexible in its operations and responds to a variety of information needs at all levels.
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Impact of MIS
Increases efficiency in the management functions:

Tracking and monitoring of the functional targets becomes easy.

Functional managers are continually informed about the progress, achievements, and shortfalls in activities and targets. Probable trends in various aspects of business helps in forecasting and long term prospective planning. MIS keep the system in a state of equilibrium.
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MIS COMPONENTS

Hardware

Software

Backup data Restart job Virus scan

People

Procedures

Data
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MIS ORGANIZATION
Strategic Mgt. Tactical Management

Business Operations

TYPES OF MIS Transaction Processing System :- regularly scheduled reports based on data extracted and summarized it to middle and operational level managers to identify and inform structured and semi-structured decision problems Decision Support System :- DSS are computer program applications used by middle management to compile information from a wide range of sources to support problem solving and decision making. Executive Information System :- EIS is a reporting tool that provides quick access to summarized reports coming from all company levels and departments such as accounting, human resources and operations.
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 Marketing Information System are designed specifically for managing the marketing aspects of the business. Office Automation System (OAS) support communication and productivity in the enterprise by automating work flow and eliminating bottlenecks. OAS may be implemented at any and all levels of management. School management information systems (MIS) cover school administration,and often including teaching and learning materials.
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SYSTEM DEVELOPMENT PROCESS

System analysis

Production and maintenance

System design
Conversion

programming
Testing

Organization
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FUNCTIONAL PERSPECTIVES OF MIS

Financial MIS Manufacturing Marketing Pricing Transportation and Logistics Human Resources
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ENTERPRISE APPLICATION
Enterprise Resource Planing(ERP) systems provide an organization with integrated software modules and a unified database which enable efficient planning, managing, and controlling of all core business processes across multiple locations. Supply Chain Management (SCM) systems enable more efficient management of the supply chain by integrating the links in a supply chain. This may include suppliers, manufacturers, wholesalers, retailers and final customers
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 Customer Relationship Management -(CRM) systems help businesses manage relationships with potential and current customers and business partners across marketing, sales, and service Knowledge Management system (KMS) helps organizations facilitate the collection, recording, organization, retrieval, and dissemination of knowledge. This may include documents, accounting records, and unrecorded procedures, practices and skills

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Advantages
Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. Giving an overall picture of the company and acting as a communication and planning tool. The availability of the customer data and feedback can help the company to align their business processes according to the needs of the customers. The consumer buying trends and behaviours can be predicted by the analysis of sales and revenue reports from each operating region of the company.
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Disadvantages
Unemployment Lack of job security Privacy Lack of flexibility to update itself Constant Monitoring Issues Takes into account only its quantitative factor not the qualitative Expensive

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