Nikita

2991 Texas Pike Phone (812) 821-4974

Spencer, IN 47460 (812) 821-6760

E-mail kovas7352@yahoo.com

Hamilton
Objective To meet and exceed the standards of my given position and provide
outstanding customer service

Education August 2004- May 27, 2008 Owen Valley High School
Spencer, IN

A and B honor roll for four consecutive years

2008-2012 Saint Marys-of-the-Woods College West Terre Haute, IN
Beginning September 19, 2008 (W.E.D.) Program (Online Classes Only)

I am proficient in Windows 2007, and all of the Microsoft programs,

including Microsoft Word and Microsoft Excel. I can learn any software
program, new or old. I have experience with QuickBooks, and I am
familiar with Peachtree Accounting for DOS, and I am an extremely
quick learner. I am looking for a full or part-time, permanent position. My
husband and I are both volunteers at Big Brothers Big Sisters.

September 2008 – December 2008

Professional Precision Rx Specialty Solutions (Anthem Insurance) Indianapolis, IN

experience Pharmacy Customer Advocate 1
• Answer the telephones, process insurance claims through major
medical and Medicaid, set up refill orders for patients, provide
outstanding service to the patients, make sure they get their
medication on time, solve difficult problems, try to get people to
use our pharmacy and really sell our service to them, manage
my work space, complete work in a timely manner, accept
change always and adapt quickly

October 2007-August 2008 Owen County State Bank Spencer, IN

Teller
• Provide excellent customer service in a fast paced environment,
process debit and credit transactions, assist customers with the
balancing their checkbooks, providing account information,
handling cash from small to large amounts, balancing all
transactions, and answering the phones in order to assist the
telephone customers
July 2007-September 2007 Bloomington Vet Hospital Bloomington,
IN
Veterinarian Technician
Assist the doctors in surgery, clean and sterilize surgical instruments, assist
with medical exams, distribute medication, work directly with all of the
patients, work in the pharmacy, calculate dosages, and administer some
shots, speak with the owners about their pets, give post-surgery
instructions to the owners, take and develop x-rays, kennel work only on
Sundays

August 2006-July 2007 Marsh Supermarkets Bloomington, IN

Off ice Clerk, Front End Super visor
• Provide customers with outstanding customer service, send
payments through Western Union, handle large and small amounts
of cash, work the safe, prepare register cash drawers for the
cashiers, help manager with schedules, distribute paychecks, and
supervise people on the front end.

March 2007-June 2007 Michaels Arts and Crafts Bloomington, IN

Cashier
• Assisted customers with their check outs and purchases, answered
telephones

February 2000-August 2006 Royer Veterinarian Services Worthington, IN

Kennel Staff ( three years) Veterinarian Technician
• Clean cages, take and develop x-rays, administer medication, assist
in surgery, cleaned and sterilized surgical instruments, farm calls,
record information in the medical charts, check patients in and out of
the clinic, answer the phone, receptionist work, processing cash,
bookkeeping, handled the personal and company spending
accounts with some assistance, as well as the checkbooks,
prepared excel spreadsheet graphs in order to maintain our
expenses and profits for the year and month, assisted the manager
with developing a quota that we wanted to reach bi-weekly, monthly,
and annually, processed check and credit payments, handled most
of the collections, billed clients with credit programs, scheduling
appointments and surgeries, calculate dosages for medications,
work in the pharmacy filling prescriptions

I help at my family’s business when I am needed. My uncle is the

salesmen for the company, as was my grandfather. I help in the office,
answer the phones, bookkeeping, I help record the profits, loses, and
spending accounts of the traveling salesmen, and I know how to balance
the business books, as well as the company checkbook. My grandmother
and her accountant recently taught me how to use Quick Books, I know
 some of the basics of Quick Books, and would like to learn more, and
assist with selling their product to the larger car manufacturers. The name
of the business is Fasco Hardware Automotive.

Volunteer Pet Refuge, volunteering as a kennel position at a no-kill shelter, Big

experience Brothers Big Sisters (Currently Involved)

Reigns of Life, volunteering as an arena worker, leading horses around for

patients in therapy, and cleaning the horses’ stalls

Royer Veterinarian Services, volunteering as a kennel worker and animal

care taker

References
Scott Royer DVM

Coal City, IN (812) 875-8866

Stephanie Reynolds (812) 875-8866

Royer Veterinarian Services

Gordon Wells President of Owen County State Bank (812) 829-4811

Owen County State Bank

Bob Truesdel Vice President of Owen County State Bank (812) 829-4811

Owen County State Bank

Jean Seger- Math teacher

Owen Valley High School (812) 829-2266

Marsha Williams- Teller

Owen County State Bank (812) 829-4811 ext~245

Mary Alice Cox DVM

Bloomington Veterinary Hospital (812) 339-6115

Sherrel Taylor- Manager/Head Teller/AVP

Owen County State Bank (812) 829-4811

Sandra McKay- Assistant Manager

Owen County State Bank (812) 829-4811

Gloria Figg- I.C.E. Coordinator

Owen Valley High School (812) 829-2266