Downtown Oakland Association/Lake Merritt-Uptown District Association Joint (S.O.B.O.

) Sidewalk Operations Beautification Order Committee July 10, 2013 11:30 a.m. Cathedral of Christ the Light, Conference Room D 2121 Harrison Street Agenda 1. 2. 3. 4. 5. 6. Introductions Public comment and announcements Approval of minutes from April 17, 2013 meeting Approval of SOBO Purpose Statement Approval of SOBO Priorities Ambassador Report Andrew Jones - Contract updates 7. 8. Budget Review District Service Manager Updates Andrew Jones - Hanging Plants - CCTV Program Approval of Comcast Fees - Latham Square 9. 10. 11. Other Next Meeting: August 21, 2013 Adjournment Action Item Action Item Action Item Action Item

BROWN ACT: Government Code 54950 (The Brown Act) requires that a brief description of each item to be transacted or discussed be posted at least 72 hours prior to a regular meeting. The Corporation posts agendas with the City at 1 Frank H. Ogawa Plaza, #101. Action may not be taken on items not posted on the agenda. Copies of the agenda are available from the Downtown Oakland Association at 388 19th Street, Oakland, CA 94612. Meeting facilities are accessible to persons with disabilities. If you require special assistance to participate in the meeting, notify our office at 510 238-1122 at least 48 hours prior to the meeting. 388 19th Street Oakland, California 94612 DOA Phone 510.238.1122 LMUDA Phone 510.452.4529 Fax 510.452.4530 info@downtownoakland.org www.downtownoakland.org info@lakemerritt-uptown.org www.lakemerritt-uptown.org

Downtown Oakland Association/Lake Merritt-Uptown District Association Joint (S.O.B.O.) Sidewalk Operations Beautification Order Committee Minutes of April 17, 2013 at 11:30 a.m. Old Oakland Conference Room - 811 Broadway, Oakland, CA 94612 Present: Staff: Guest: Michelle Lane, Martin Ward, Lorie Alemania, Tanicia Jackson, Aliza Gallo Andrew Jones/District Services Manager, Steve Snider/District Manager, Victoria Decker/Office Manager, Fiona Simms/Administrative Assistant Kurt Biddle/Madison Park Financial, Mark Guerra/Lincoln University

Discussions held and decisions made by the SOBO Committee

Subject
Introductions Public Comment and Announcements

Discussion
Andrew called the meeting to order at 11:36 a.m. Lorie noted that the SF Regional Center has purchased several buildings in the districts. There was much discussion about extending an invitation to participate on a committee or the board, and of their plans for their various buildings. Steve noted that Tom Henderson is the owner, and reported on his communication and activities with Tom. There was discussion of parking issues on and near 13th Street. There was also discussion of the inclusion of the Fox in the district, and that the districts cannot manually bill for services outside of their boundaries. It was decided that security issues both within and outside of the district boundaries should be discussed at a separate meeting. The committee also discussed Bike to Work Day, a press conference for the Warriors, the Uptown Art Park, popuphood, HUB Oakland, and a possible May 1st protest. The committee reviewed the minutes of January 23, 2013

Action?

Approval of minutes from January 23, 2013 meeting

Tanicia moved and Michelle seconded the motion to approve the minutes of January 13, 2013. The motion was approved unanimously.

388 19th Street Oakland, California 94612 DOA Phone 510.238.1122 LMUDA Phone 510.452.4529 Fax 510.452.4530 info@downtownoakland.org www.downtownoakland.org info@lakemerritt-uptown.org www.lakemerritt-uptown.org

Security Ambassador Report Ted Tarver

In the absence Andrew reported on the Ambassador team as a whole. He especially noted the teamwork of Block by Block and Peralta with Administrative staff to install the new hanging plant baskets. Michelle noted that cell phone thefts had apparently declined. Staff informed the committee that cell phone thefts had not declined, but that the Ambassador team has made developments with OPD to work toward arrests. He also noted that because our staff has such familiarity with the perpetrators of these crimes that it is very difficult for them to perform a cell phone theft and not get caught while the Ambassadors are on duty. In the absence Andrew reported on the Ambassador team as a whole. He especially noted the teamwork of Block by Block and Peralta with Administrative staff to install the new hanging plant baskets. The committee reviewed the budget. Tori noted that it does not reflect the payment of the March invoices for Ambassador services, or the purchase of equipment and supplies related to the hanging plant baskets. Martin asked if the committee is on budget, and Tori noted that we are within our annual budget. Michelle requested a breakdown of each projects budget, which staff will create and provide to the committee. Tori clarified that while we are paying no labor costs for plant watering, we do still pay EBMUD for the water itself. Andrew reported that we are still experiencing plant theft from the BART planters. He noted that the utility box art wraps should be installed by the end of June, and he explained the process for selecting the artists. Michelle commented that DISI should be a part of the art selection process. The hanging plants are installed. Andrew reported that Country Garden Nursery has been great to work with. The plants are stressed from the move, but Country Garden Nursery has assured us that they will bounce back quickly. The medians have been mulched and planted. In the Downtown there are several medians that are covered in shade, so they have fewer colorful plants and more shrub/hedge type

Maintenance Ambassador Report Rick Williams

Budget Review

District Service Coordinator Updates Andrew Jones

plants. Irrigation systems have been installed in all of the medians. There has been one issue of pedestrians walking across the medians and damaging the plants and equipment. Pathways will be installed to discourage this. Andrew detailed the developments with the CCTV program. He noted what property owners have agreed to participate and he is drafting contracts for those buildings. Several owners are interested and he is preparing site visits and quotes for their buildings. If all of the property owners currently in discussions with Andrew join the system, we will be at maximum storage capacity, and any additions will require the purchase of more digital storage. Andrew explained the citys plans for Latham Square and that he has put his equipment purchases on hold. Andrew noted that he will send the designs to the committee. The first phase is a test of the street closure, and phase 2 must be underway by 2014. The city has arranged for 2 years of maintenance, and is considering an arrangement with us for maintenance after that. There has been concern expressed about food trucks in that area competing with the surrounding businesses. For now, the districts will not be supporting food pods. The committee decided to talk in detail about food trucks and street vending at the next meeting. Under the encroachment permit, the districts have control over food trucks within our boundaries. Andrew explained the Ambassador Card program and noted that so far it is going well. Steve noted that in future the committee should begin thinking about developments in Snow Park. Other Staff reported that a journalist from La Monde, a French daily newspaper, visited the districts while researching a story on hired security. Staff explained how our program is different and showed her around the districts to see how the Ambassadors interact with the public and the merchants. June 19th, 2013 The meeting was adjourned at 1:05 p.m.

Next meeting date Adjournment

Minutes taken by: Fiona Simms, Administrative Assistant

Role of SOBO Committee Our responsibility and commitment is ensuring supplemental beautification and safety within our district through execution of a Clean & Safe program that services the needs of our community. Through the oversight of maintenance and safety service providers and by sustaining vital relationships with public agencies that also serve our community, such as; OPD, BART and AC Transit, the SOBO Committee is dedicated to improving and maintaining the public rights of way within the districts. Proposed Purpose Statement- Action Item The purpose of the SOBO Committee is to oversee cleanliness and order in the public rights of way and to successfully manage service providers in keeping with the expectations of our organization. Through diligent planning and thoughtful allocation of resources, we execute projects that effectively beautify and enhance the safety of the districts for the long term, creating vibrant and celebrated public spaces. Proposed SOBO Committee Priorities (Staff Recommendations)-Action Item -Completion of the installation of the CCTV system along Broadway -Installation of art wraps on district utility boxes -Increase efficiencies of ambassador staff -Complete Harrison Street median landscaping (LMUDA specific) -Purchase of CBD truck and trailer for watering/power washing

YTD SOBO Budget Worksheet Jan-July 2013

DOA YTD Actual Maintenance Misc SOBO expenses PROW Maintenance Security Watering Total SOBO 125,666.67 1,965.93 6,242.38 213,508.34 0.00 347,383.32 YTD Budget 126,000.00 3,568.64 29,750.00 214,785.65 4,958.35 379,062.64 $ Over Budget -333.33 -1,602.71 -23,507.62 -1,277.31 -4,958.35 -31,679.32 % of Budget 99.74% 55.09% 20.98% 99.41% 0.0% 91.64% Annual Budget 216,000.00 6,117.69 51,000.00 Please see below 368,204.00 8,500.00 No charge per PSC Contract 649,821.69

LMUDA Maintenance Misc SOBO expenses PROW Maintenance Residential Beautification Security Watering Total SOBO

YTD Actual 154,088.25 2,039.07 8,288.92 0.00 272,878.95 0.00 437,295.19

YTD Budget 154,000.00 2,357.85 29,164.90 2,333.35 274,824.24 5,833.35 468,513.69

$ Over Budget 88.25 -318.78 -20,875.98 -2,333.35 -1,945.29 -5,833.35 -31,218.50

% of Budget 100.06% 86.48% 28.42% 0.0% 99.29% 0.0% 93.34%

Annual Budget 264,000.00 4,042.00 49,997.00 Please see below 4,000.00 471,127.29 10,000.00 No charge per PSC Contract 803,166.29

DOA PROW Maintenance 2014 Hanging Plant Program Hanging Plant Maintenance Back of BART Project Latham Square Planters 2013 Blitz 2 CCTV Sites Walkie Talkie Upgrades Overall Maintenance Total

Allocated 10,003.00 2,000.00 5,992.92 4,544.59 2,500.00 10,000.00 2,500.00 13,459.49 51,000.00

Spent 0.00 980.97 3,217.92 0.00 0.00 1,875.72 0.00 167.77 6,242.38

Remaining 10,003.00 Will be spent in November 1,019.03 2,775.00 4,544.59 2,500.00 8,124.28 2,500.00 13,291.72 44,757.62

YTD SOBO Budget Worksheet Jan-July 2013

LMUDA PROW Maintenance 2014 Hanging Plant Program Columbine Contract Payoff Hanging Plant Maintenance Back of BART Project 2013 Blitz 1 CCTV Sites Walkie Talkie Upgrades Overall Maintenance Total Allocated 21,453.00 2,000.00 2,000.00 5,523.18 2,500.00 5,000.00 2,500.00 8,997.00 49,973.18 Spent 0.00 2,000.00 1,972.97 4,148.18 0.00 0.00 0.00 167.77 8,288.92 Remaining 21,453.00 Will be spent in November 0.00 27.03 1,375.00 2,500.00 5,000.00 2,500.00 8,829.23 41,684.26

BUSINESS CLASS SERVICE ORDER AGREEMENT

Account Name: Downtown Oakland Association CUSTOMER INFORMATION (Service Location)
Address 1 1330 BROADWAY Address 2 LBBY CLOSET Primary Contact Name Andrew Jones Business Phone (510) 384-7874 Cell Phone Pager Number Technical Contact Name Technical Contact Business Phone Property Manager Contact Name City OAKLAND State CA ZIP Code 94612 County Email Address info@downtownoakland.com Primary Fax Number Tech Contact On-Site? No Technical Contact Email Property Mgr. Phone

ID#: 6488866

COMCAST BUSINESS CLASS SERVICES

Selection (X) Business Class Voice Business Class Internet Business Class TV

Service Term (Months) COMCAST BUSINESS CLASS SERVICES DETAILS

24

Business Class Voice*

VOICE SELECTIONS Full Feature Voice Lines Adtl. F.F. Voice Lines w/ pkg. 4+ Lines Basic Lines Fax Lines Toll Free Numbers Equipment Fee VOICE OPTIONS Voicemail Directory Listing Suppression Auto-Attendant
* Voice offers & options not available in all markets.

Business Class Packages

Quantity Unit Cost Total Cost Package Name: PACKAGE DESCRIPTION

Business Class TV*

Selection(X) Total Cost TV SELECTIONS Basic Information & Entertainment Standard Preferred Music Choice Standalone Selection(X) Total Cost TV OPTIONS Sports Pack** Music Choice W/Business Class Canales Selecto Other Programming Other Programming Other Programming TV OUTLETS Additional Outlets HD Outlet Charges Selection Total Cost Selection(X) Total Cost

Business Class Internet*

INTERNET SELECTIONS Starter Preferred Other Deluxe Equipment Fee

X X

$142.95 $9.95

*Business Class Internet speed tier selections not available in all markets. With the exception of Basic Connect, all business Class Internet speed tiers from Comcast include two(2) Microsoft Outlook email boxes for no additional charge. The Basic Connect speed tier does not include such email boxes. Additional email boxes may be purchased seperately. Comcast reserves the right to change this Microsoft Outlook email offering at any time, at its sole discretion, upon written notice to Customer.

Quantity

Unit Cost

Total Cost

INTERNET OPTIONS Microsoft Outlook Office Email Web Hosting - Starter Web Hosting - Business Web Hosting - Commerce Web Hosting - Professional Static IP - 1 Static IP - 5 Static IP - 13 Static IP - 29 Static IP - 61 Static IP - 125 Static IP - 253 IPV6 Xfinity Wifi Hotspot

Selection(X)

X X

Total Cost Included Included

mini mDTA/mDTA Type

# of Outlets

NRC

MRC

$14.95

* Not available in home offices or private view establishments. TV selections & options not available in all markets. Customer acknowledges and understands Customer may be responsible for additional music licensing or copyright fees for music contained in any or all of the Services, including, but not limited to Video and/or Public View Video. ** Available for Information & Entertainment, Standard & Preferred TV offers only.

* Internet selections & options not available in all markets.

COMCAST BUSINESS CLASS TOTAL SERVICE CHARGES

Business Class
Installation Fee Voice Activation Fee* Auto-Attendant Setup Fee Voice Jack Fee Toll Free Activation Fee Directory Listing Fee Selection(X) X Unit Cost Total Cost $99.00 $99.00 Total Monthly Service Charge Promotional Code (if applicable) Less Discount (if applicable) NonProfitBCIDeluxe50 $0.00

$167.85

* Per line activation fee, up to four (4) line maximum charge.

Total Recurring Monthly Bill:*

$99.00
* Applicable federal, state, and local taxes and fees may apply.

$167.85

Total Installation Charges:*

* Does not include Custom Installation Fees.

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BUSINESS CLASS SERVICE ORDER AGREEMENT

Account Name: Downtown Oakland Association GENERAL SPECIAL INSTRUCTIONS
Promotion Code NonProfitBCIDeluxe50 - NonProfit: Business Class Internet Deluxe 50 at a discounted rate of $142.95, a $57 discount off of rate card. Business Class Voice, TV and Trunks can be added at rate card pricing. 501c3 status must be verified with letter and attached to order. Minimum 2 year term required. Taxes, Usage, Fees and CPE are extra.

ID#: 6488866

COMCAST BUSINESS CLASS INTERNET CONFIGURATION DETAILS

Transfer Existing Comcast.net Email Number of Static IPs* No 1 Equipment Selection Business Class Web Hosting D3.0 IP Gateway No

* If 5 or more Static IPs are requested a STATIC IP JUSTIFICATION FORM is required.

COMCAST BUSINESS CLASS TV CONFIGURATION DETAILS

Outlet Details
Outlet 1 - Primary Outlet 2 - Additional Outlet 3 - Additional Outlet 4 - Additional Outlet 5 - Additional Outlet 6 - Additional Outlet 7 - Additional Outlet 8 - Additional

Location

Outlet Type

Additional Comments:

OUTLETS 9 & UP
Analog Digital HDTV DTA

QUANTITY

COMCAST BUSINESS CLASS VOICE CONFIGURATION DETAILS

Phone # Type Voicemail Customer Equipment
Phone System Type ( Key System, PBX, Other)

Phone System Manufacturer

Fax Machine Manufacturer

Alarm System Vendor

Point of Sale Device

Telco Closet Location

Hunt Group Configuration Details

Hunt Group Features Requested (Yes/No)

Hunt Group Configuration Type

Hunt Group Pilot Number

Toll Free #

Calling Origination Area

Associated TN

Directory Listing Details

Directory
(Published, Non-Published, Unlisted)

Directory Listing Phone Number Directory Listing Display Name DA/DL Header Text Information DA/DL Header Code Information Standard Industry Code Information

Additional Voice Details

Caller ID (Yes/No) Caller ID Display Name (max 15 char.) International Dialing (Yes/No) Call Blocking (Yes/No) Auto-Attendant (Yes/No) No Page 2 of 3 No

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BUSINESS CLASS SERVICE ORDER AGREEMENT

Account Name: Downtown Oakland Association ID#: 6488866

CUSTOMER BILLING INFORMATION

Billing Account Name Downtown Oakland Association Billing Name (3rd Party Accounts) Address 1 388 19th St Address 2 Billing Contact Name Andrew Jones Tax Exempt?* No * If yes, please provide and attach tax exemption certificate. City OAKLAND State CA ZIP Code 94612 Billing Contact Email info@downtownoakland.com Billing Contact Phone (510) 384-7874 Billing Fax Number

AGREEMENT
1. This Comcast Business Class Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management, LLC and its operating affiliates ("Comcast") will provide the Services to Customer. This Comcast Business Class Service Order Agreement consists of this document ("SOA"), the standard Comcast Business Class Terms and Conditions ("Terms and Conditions"), and any jointly executed amendments ("Amendments"), collectively referred to as the "Agreement". In the event of inconsistency among these documents, precedence will be as follows: (1) Amendments, (2) Terms and Conditions, and (3) this SOA. This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the Terms and Conditions (http://business.comcast.com/terms-conditions/index.aspx). All capitalized terms not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions. Use of the Services is also subject to the then current High-Speed Internet for Business Acceptable Use Policy located at http://business.comcast.com/terms-conditions/index.aspx (or any successor URL), and the then current High -Speed Internet for Business Privacy Policy located at http://business.comcast.com/terms-conditions/index.aspx (or any successor URL), both of which Comcast may update from time to time. 2. Each Comcast Business Class Service ("Service") carries a 30 day money back guarantee. If within the first thirty days following Service activation Customer is not completely satisfied, Customer may cancel Service and Comcast will issue a refund for Service charges actually paid by Customer, custom installation, voice usage charges, and optional service fees excluded. In order to be eligible for the refund, Customer must cancel Service within thirty days of activation and return any Comcast-provided equipment in good working order. In no event shall the refund exceed $500.00. 3. IF CUSTOMER IS SUBSCRIBING TO COMCAST'S BUSINESS CLASS VOICE SERVICE, I ACKNOWLEDGE RECEIPT AND UNDERSTANDING OF THE E911 NOTICE:

E911 NOTICE
Comcast Business Class Voice service ("Voice") may have the E911 limitations specified below: In order for 911 calls to be properly directed to emergency services using Voice, Comcast must have the correct service address for the Voice Customer. If Voice is moved to a different location without Comcast's approval, 911 calls may be directed to the wrong emergency authority, may transmit the wrong address, and/or Voice (including 911) may fail altogether. Voice uses electrical power in the Customer's premises. If there is an electrical power outage, 911 calling may be interrupted if the battery back-up in the associated multimedia terminal adapter is not installed, fails, or is exhausted after several hours. Voice calls, including calls to 911, may not be completed if there is a problem with network facilities, including network congestion, network/equipment/power failure, or another technical problem. Comcast will need several business days to update a Customer service address in the E911 system. All change requests and questions should be directed to 1-800-391-3000. USE OF VOICE AFTER DELIVERY OF THIS DOCUMENT CONSTITUTES CUSTOMER ACKNOWLEDGEMENT OF THE E911 NOTICE ABOVE. 4. To complete a Voice order, Customer must execute a Comcast Letter or Authorization ("LOA") and submit it to Comcast, or Comcast's third party order entry integrator, as directed by Comcast. 5. New telephone numbers are subject to change prior to the install. Customers should not print their new number on stationery or cards until after the install is complete. 6. Modifications: All modifications to the Agreement, if any, must be captured in a written Amendment, executed by an authorized Comcast Senior Vice President and the Customer. All other attempts to modify the Agreement shall be void and non-binding on Comcast. Customer by signing below, agrees and accepts the Terms and Conditions of this Agreement.

CUSTOMER SIGNATURE
By signing below, Customer agrees and accepts the Terms and Conditions of this Agreement. General Terms and Conditions can be found at http://business.comcast.com/terms-conditions/index.aspx. Signature: Print: Title: Date:

FOR COMCAST USE ONLY

Sales Representative: Brian Roach Sales Representative Code: 80204 Sales Manager/Director Martin Fabre Sales Manager/Director Division: West Lead ID: 6488866

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