Amresh Kumar Upadhyay

Address: 19 A CCS Enclave Sahibabad Ghaziabad E-Mail:-amreshupadhyay@gmail.com Mob. No:- 9540625292

CAREER OBJECTIVE:
To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development and help me achieve personal as well as organization goals.

WORK EXPERIENCE: 1.6 Years of Experience as a Desktop Support Engineer Company Name: Evision Infotech Pvt Ltd Profile Client Site
Tenure

: L1 Desktop Engineer : Discover India Tour and travel Pvt Ltd

: Jan 2012 to till date

ROLE AND RESPONSIBILITY: Working in Domain & Workgroup both environments. Troubleshoot Desktop Laptop, Printers of different vendors product ( HP , Dell) Troubleshoot Desktop / Laptop application problems with the help of Remote Control tools (Remote Desktop, Team Viewer, VNC , Show my PC). Installation, Configuration and monitoring Windows XP/ 7 and Applications Softwares. Configure & troubleshoot Local Printer and Network printers. Diagnosing and rectifying any virus problems that can be fixed by the anti-virus tool. Responsible for Software, Application installation and monitoring performance. Configuration, Backup & Restore of Outlook Express, MS Outlook & Windows Live mail.

Company Name: Aptara Corporation Pvt Ltd Profile

Tenure

: Desktop Engineer (Trainee)

: Feb 2011 to Aug 2011

ROLES AND RESPONSIBILITIES:

Installing & configuring Window XP, Win 7 all versions, win server 2008. Installing & configuring Local printer & Network printer.

Handling networking & Desktop related issues. Resolving issue through Remote Desktop Support. Monitoring System Performance. Solving server, Network, and Application problems. Troubleshooting Application software for Desktops/Laptops.

EDUCATIONAL QUALIFICATION:

Year of passout 2010

2007 2003 2001

Course
MCA BCA XIIth Xth

University/Board
UPTU MGKVP Varanasi UP Board UP Board

Performance
65 % 54.00% 61.00% 52%

TECHNICAL SKILLS

Operating System Environment Application Servers

: : : :

Windows XP, Vista, windows7, windows8, W2K3 Server-Client (Domain) Ms Office, Ms Outlook, VMware, Printers, etc. DNS, DHCP, Active Directory etc.

STRENGHTS:
* * * * * Positive attitude towards life & work. Ambitious to achieve more. Strong interpersonal skills. Dedicated towards the achievement of organizational goals in time. Hard work & honesty is my strength.

PERSONAL PROFILE:
Fathers Name Date of Birth Marital Status Language Known : : : : Mr.Ramakant Upadhyay 12th April 1986 Single Hindi & English

DECLARATION:
I do hereby confirm that the information given in this resume is true and correct to the best of my knowledge. In case any error or omission is found at later date, I shall be liable for the consequences including termination.

Place: Date:

(Amresh

Kumar Upadhyay)