1.

INTRODUCTION

Any business company either big company or small will faced with an aging Information Technology (IT) systems infrastructure that threatened the company's ability to achieve high performance in oder to gain a maximum profit in the same time cut as many as possible of operating cost. Information technology (IT) is used for storing, protecting, processing, securing, transmitting, receiving, and retrieving information. In business establishments, it is used predominantly to solve mathematical and logical problems. Information technology helps in project management systems as well. Firstly, planning is done, then the data is collected, sorted and processed, and finally, results are generated. It helps managers, and workers to inquire about a particular problem, conceive its complexity, and generate new products and services; thereby, improving their productivity and output. In other word, Information technology (IT) in TescoSoft Sdn. Bhd must be keep update in hardware,software and also the employee to smooth a business transactions between Tesco and suppliers, the interaction between the different branches so that they can exchange business ideas. 2.0 REQUIRED CHANGE

Hardware In information technology, hardware is the physical aspect of computers, telecommunications, and other devices. The term arose as a way to distinguish the "box" and the electronic circuitry and components of a computer from the program you put in it to make it do things.

A typical computer (Personal Computer, PC) contains in a desktop or tower case the following parts:

Motherboard which holds the CPU, main memory and other parts, and has slots for expansion cards

power supply - a case that holds a transformer, voltage control and fan storage controllers, of IDE, SCSI or other type, that control hard disk , floppy disk, CDROM and other drives; the controllers sit directly on the motherboard (on-board) or on expansion cards

graphics controller that produces the output for the monitor the hard disk, floppy disk and other drives for mass storage interface controllers (parallel, serial, USB, Firewire) to connect the computer to external peripheral devices such as printers or scanners

All the hardware material above must be in the best condition to ensure work efficiency and transactions. Little problems occur by the hardware will cause the computer system does not work at all. So this is very important for our company to pick a high quality computer hardware but still in a reasonable prices and low cost in maintainance. In the world of business, time is a money, ever second is a profit, so the efficiency of our IT management in prossecing data is important. This will related to what hardware we choose. hardware that have a high quality for long term operation. (1) (2) (3) (4) (5) (6) Name HP Proliant DL 380 G5 ( 8 SAS HDD with each 146GB capacity) Configuration Xeon processor/ 2.73 GHz/ 8GB RAM Operating System Windows 7 2013 (R2) server OS Application ADS( User accounts, group policies), DNS, DHCP, Print Server Anti Virus kaspersky 2013 Policies Applied - i ii iii Prevent accessing control panel Prevent modifying date and time Software Deployment (Ms Office 2013, kaspersky 2013, Win Zip, Adobe, Google Chrome 2013, JAVA) This is a suggestion computer

(7) (8) (9)

DHCP Range set 192.160.2.10 192.160.2.225 Print Server HP Colour LaserJet 4600n, HP LaserJet 4100n Canon ir 4570 online printing / direct print

Software Software refers to the programs the step by step instructions that tell the hardware what to do. Without software, hardware is useless. Software falls into two general categories system software and application software. Software is supposed to make it easier to run our business, but too often it is a source of frustration and expense. The proper program will help our company to manage cash flow, analyze sales and improve efficiency while the wrong program can throw our company financial records into a tailspin that will cost money to recover from. It is important to have a game plan to select software that will work for our company business without breaking the bank. There are hundreds of products available and they come in a myriad of configurations and technologies. Choose a right software can save a lot of money, Since i mentioned that cost is a factor to be considered when attempting to choose the right business management software, we should elaborate on that thought. Our Company should consider not only the cost of the initial installation of the software, but also the cost of its ongoing maintenance. The ongoing licensing fees of the software must be renewed as well. However, with payment of these last costs, our company also receive ongoing upgrades to the software itself. A reputable company will provide our company with an estimate of all of these costs during your initial consultation. We all know business get rapid speed day by day with the modern system, if our company not follow this types of system or management system then we can not stay on par with other company, there is no way for our company business sowe should obey new rules and new management system for our business. Every day many companies develop new ideas and tips for the increasing their product sales all over the world there for all business people must be active and should search new ideas for their business.

Due to this all things we need the best management system for our business and the business management software is the gift of modern technology for us, we can get many benefits from this software, we learn modern views and grate information about the business with the help of business management software. I think we know many companies are hiring latest and quality software every they cost huge money for them, think why they do this all I think we get your answers. They all changing the way of business with modern technology. This is some examples of best business software for processing data , mathematics calculation and protecting our computer security from outside or inside hacker, spam and most importantly it save cost and easy to operate even a first user. (1).

Business accounts can be time consuming and difficult. QuickBooks Pro 2013 takes the hassle out of accounts by providing tutorials and tips on everything from creating invoices to generating financial, tax and sales reports. Basically, you can manage your business like a professional accountant with no accounting experience required. (2)

This is the latest and greatest version of the Windows operating system. Simplify day to day tasks and increase efficiency with improved features for work. What Microsoft Windows 7

Professional with most popular operating system in the world our company gets faster, more efficient and easier to use from start to finish in processing business datas.

(3)

This new Microsoft Office Project 2013 used to make business report in short time. Reporting tools are becoming an even more important feature in project management applications, as many companies drill down further into the details of even well-run projects to see how their budgets are being spent. Accountability is huge right now, and improved reporting tools can give the best views of project information and help our company communicate it to management, the customer, and the rest of team. Project Professional 2013 offers improved reporting tools that maintain the Office-like experience, making it easier for users of all levels to see and publish project information in a view that works for them. These tools offer dashboard-like reporting options. People Workers is an important asset in a company whether large or small companies. Labor management system is very important in determining the success of a company. In this cruel modern economic trade quality is the main priority so managers must ensure that their employees keep update there working skill so customer will get a gred A service. Now skilled workers in the IT and computers very easily get a job than those who are not proficient or do not know about IT. Our company must always adapt the latest management system in addition to training our staff on the new managment system. If we just upgrade our IT infrastructure in hardware and software, but our worker mind set and behavior still at old fashion, we will never see a impact of implementation of IT infrastructure.

Supervisors often get caught up in the management of day-to-day business matters. However, to achieve full engagement from their team, managers need to be proactive, lead by example, communicate clearly, and foster a positive working environment. Research study shows that over 55% of employees who express confidence in the managers leadership ability and who are inspired by the communication with their direct supervisor feel engaged. We need to help our employees develop the right skills to work efficiently. Pay attention to new employees and give them more guidance and coaching. Explain their roles and responsibilities in the team clearly. Demonstrate how their day-to-day tasks impact the organizations goals to help them feel enthusiastic about their company and their job. Give them immediate feedback and encouragement to drive improvement. Turn the initial level of enthusiasm into full engagement by continuously coaching your staff and setting clear goals and development. Fifty-three percent of fully engaged employees say they have learned a lot from their supervisor. 3.0 ANTICIPATED CHALLENGES Implementation of new information technology systems can be both a daunting and exciting task for many companies. Most of these new systems promise seamless integration of all the information flowing through the organization. For most companies, the opportunity to solve the problem of business integration is very exciting. However, for every story of successful implementation of IT systems, there are also horror stories of failed implementation. The challenge the company faced was how to do this while minimizing business disruption and ensuring optimal performance from day one by employees in the critical business functions of purchasing, finance, order fulfillment, manufacturing and facilities management. Security Every organizations will face a number of key challenges around security and risk functions supporting the achievement of business objectives, including business productivity, compliance and control, risk management and potential damage to the business. Market forces, some of which include global integration, cyber warfare and technology advancements, also impact organizations abilities to effectively manage risk and secure valuable assets.

The three key objectives for addressing challenging security requirements are to prevent, detect and respond to threats and potentially damaging situations. Accenture offers a breadth of information security services, organized and delivered in a logical and integrated manner to help our company meet these objectives and achieve high performance. Managing todays complex server environments, networks and IT infrastructures is challenging. Most organizations have tools and disciplines in place to provide basic availability management, including hardware and software monitoring capabilities. However, your staff may not have the skills or time to supportand implement notification handling, performance and capacity management, security management, configuration management and automation. With the pressure to do more with less, how can you balance the need to drive down costs and also improve delivery of system administration, information access, remote access and problem and change management

Applications and services Middleware

Operating system Computer and network hardware

Security Platform

Picture above shows how a company's network security should be maintained to avoid damage and loss of important business information. As an example of popular a case when the network security system is not taken seriously, foe example in 2 June 2011, a group called Lulz Security claims to have broken into Sonypictures.com and accessed details of a million users,Passwords, home addresses and other personal information relating to several thousand of the accounts was released online. It is the third major hack to hit Sony since April when the PlayStation Network was targeted and the details of 77 million users compromised.

Little is known about the LulSec group, although they have claimed responsibility for recent attacks on several websites in the USA - Fox, PBS and XFactor. It is understood to be a separate organisation from Anonymous, the "hacker collective" which has been linked to a number of high profile web attacks including several on Sony sites. The latest attack has, once again, raised questions about the strength of security employed by Sony and other companies holding sensitive user data. Much of the information taken in the Sony hacks was unencrypted and easily readable. It's common for businesses to install security systems to keep their properties safe and to purchase insurance in the event of a disaster or robbery. Arguably, though, a security system feature that is of equal importance is one that business owners can implement to protect company computers from hackers and viruses. Hacking on the whole costs businesses billions of ringgit each year. But there's more than just money at stake if your business were ever to encounter a computer hacker. Operating Costs Todays key IT business challenge is to do more for less, to find ways to reallocate resources and budget from routine operating expenses to investments that more directly support strategic company objectives. For example, IT departments spend 80% of their budgets just to keep their networks up and running. Our company might be facing an IT environment with one workload per server, labor-intensive provisioning and disparate management tools that are spread over multiple sites. Mid-sized companies are looking for ways to improve resource utilization and performance, lower infrastructure complexity and free IT resources to focus on business priorities.

In contrast to the increasing need for long-term IT planning, many companies typically make IT purchase decisions based on short-term business requirements and timetables. Although this strategy may meet the current and near-term needs of the business, over time it results in disparate systems that are running on many individual servers and that require multiple support teams. Problem identification is complex, data accessibility is generally limited and integrating new applications into existing systems seems impossible. The end result is an IT infrastructure

that has met yesterdays business needs but today is inflexible with high operational and maintenance costs.

An increased focus on environmental issues by consumers and shareholders means that businesses cannot afford to overlook environmental concerns in their efforts to generate increases in operational efficiency. Furthermore, businesses must continually stay abreast of and adhere to new and changing government and industry compliance standards. It is important that IT infrastructure respond rapidly to changing business priorities so that it can handle business growth while meeting the new imperative of environmental responsibility. As demands on your existing IT infrastructure grow each year, more resources are required to maintain your current levels of performance. Meanwhile, the Internet and online businesses have driven up the complexity of todays IT environment. This complexity challenges the ability of companies to stretch their IT budgets, manage their existing IT infrastructures and continue to grow.

Employees

What is an employee?, an employee is a person who works in the service of another person under an express or implied contract of hire, under which the employer has the right to control the details of work performance (Black's Law Dictionary). Theres no question that a well-trained staff is fundamental to business success. It provides employees with the knowledge they need to sell the product and answer customer questions. Unfortunately, most training is little more than a massive information dump, a teach-themeverything-so-I-can-check-it-off-my-list approach that leaves employees both bored and clueless about what really matters. Rapid advances in technology have transformed the workplace in recent years. Technology has changed the way we work. The explosion of technology has impacted the way people communicate and collaborate. Common examples of different tools are wikis, blogs, social networks, webcasts, webconferencing, collaboration workspaces, online course libraries, and podcasts.

After all this latest technology that created by it creator to make our work easier and simple, what if our TescoSoft Sdn. Bhd employees not welcome themselves to fully learn and accept this implemtation of new IT infrastructure. That is a bigest challenge that we will faced in the future to achive a high performance company. TescoSoft Sdn.Bhd aim to ensure that we have the right people with the right skills to achieve our business goals. Training and development for employees helps to fill any skills gaps as well as providing an enriching work environment for our people. Untrained and lack of skill

employees in using our latest IT could be disaster for our company. Untrained or poorly trained employees cost significantly more to support than well-trained employees do. Training affects employee retention and is a valuable commodity that, if viewed as an investment rather than as an expense, can produce high returns. Training is organisational effort aimed at helping employees to acquire the basic skills required for the efficient execution of the functions for which they are hired. Development, on the other hand, deals with activities undertaken to expose employees to perform additional duties and assume positions of importance in the organisational. Training and development are often initiated for an employee or a group of employees in order to: 1. Relevantly remain in business. 2. Create a pool of readily available and adequate replacements for personnel who may leave or move up in the organisation. 3. Enhance the companys ability to adopt and use advances in technology because of a sufficiently knowledgeable staff. 4. Build a more efficient, effective and highly motivated team, which enhances the companys competitive position and improves employee morale. 5. Ensure adequate human resources for expansion into new programs. 6. Pilot or test the operation of a new performance management system.

4.0 OBTAINING SOLUTIONS The aim of every business set-up is to maximise productivity, which is why efficient business management becomes important. Although, the purpose of having a management theory is to drive an organisational workforce in achieving a certain goal, however, it does not necessarily result in people becoming more productive towards that goal.

Every business practitioners must set in their mind that every problem has a solution to solved it. In the world today, businesses are constantly under pressure overcoming challenges of varying weights. Sometimes businesses need to increase sales within the distribution channel, and other times the problem isnt as clear. So we must faced all the challege to achive our company target goal every month and years. Improve Security Ever company knows they need to ensure that the company is covered in the event of data loss or malicious attack, but it is often put off and not given the attention it deserves. We must understand that computer security is often pushed to the bottom of the to do list, especially as the responsibility is often appointed to someone who is by no means an expert in the field. Even if systems and procedures are in place they are regularly neglected as they often require too much time to carry out or the reminders about updates pop-up at inconvenient times and simply become a nuisance. That's why at we must provide solutions that keep your data and computer systems safe with as little input from ours employees as possible. Our`s company data can be automatically backed up and the anti-virus and firewall software can keep itself up-to-date, prevent any intrusions and block viruses without having to interrupt what you're doing with status updates. We believe that security systems should manage our`s company security while remaining barely noticeable. We must make sure that our security solutions are tailored to ous company existing IT equipment and security requirements.

To make sure of company datas in a good hand, all employee should be taught a basic, about computer security so they can do something usefull, in case of emergency. This is some examples of some aspect that our company often dealing with and basic explanation how to solve it, to secure our company datas. i. Antivirus Antivirus software is used to detect and remove malignant programmes on our company PC or mobile device, as well as providing protection against threats. Whilst most people are aware that antivirus protects against computer viruses, it should also counteract many other threats including spyware, trojan horses and worms. Antivirus can be free or a paid-for programme and many free programmes operate just as well as premium ones, although a reputable and up-to-date system should always be used. Antivirus can, however, slow down systems and impair performance, so careful research should be conducted into the best antivirus for our needs. This software need to keep update to ensure it perforamnce to against new virus, so that TescoSoft Sdn. Bhd computer always in top condition to make a profit. ii. Backup files A backup is a copy of one or more files that can be used in case the original files become irreparably damaged or unusable. As hard drives can fail or become corrupted over a period of time for a number of different reasons, it is recommend that users back up any files that they don't want to risk losing. Backups are usually stored on external hard drives, USB sticks or CDs/DVDs. As well as backing up your files, Windows and Macs can automatically backup your entire system in case of serious failure, and offer system restore points that allow a 'roll back' feature in case of viruses or programme corruption. Users should still make their own separate backups of their files. This knowledge should be taught to all our employee so they can backup any important fail while waiting for technician to arrive. iii. Data Management Data management is the way in which computer data is handled and managed, and incorporates everyone from individuals right up to very large organisations. Whereas individual users will

find that regular back-ups and up-to-date security and virus protection will usually be enough to protect their data, larger organisations may need to take larger steps to make sure that their data is safe and secure as well as accessible to employees. They may also need to consider the legalities of the data that they have stored, particularly with regards to personal information collected from websites, forms, questionnaires or other sources. Reduce an operating costs Small changes to reduce expenses and improve profitability can help prevent more painful cuts later on. Doing more with less on one hand, our company seeks growth. On the other, the demand to reduce costs never goes away. We had better find a way to do both, simultaneously. Of course, developing a cost-reduction strategy that maximizes efficiency without compromising growth potential is a tricky proposition. Our company have to resist pressure to make indiscriminate cuts or slash headcount across the board. Our company job is to trim the fatnot cut into the bone. Our company need to identify core competencies where efficiency can be improved, trim and consolidate non-core functions, and reinvest the savings in critical business assets. Cutting costs is arguably the quickest and easiest way to improve the profitability of our company business. Introducing a cost-control system can bring immediate savings and ensure that you remain competitive in the longer term. How to reduce operating cost like electricity bills, water bills and other things that should be maintaining and service every weeks or months for example maintaining computer hardware and software and other unexpected cost. To reduce opperating cost we should identifying our major cost centres. These may be purchasing, production, sales and marketing, finance and administration. Assess our profit and loss statement for the last six months and rank all our company expenses from highest to lowest then start working way down, identifying areas where we could save costs. Focus on applying cost-saving tactics in areas where youll see the most reward, for example:

Can our company save on wages by outsourcing some work, or employing someone on a part-time basis rather than full-time

If insurance costs are high, try searching for a new, cheaper supplier.

Other costs such as long-term fixed rate business loans or fixed price contracts for raw materials are hard to control in the short term. However, make a note of when these are up for renewal and plan to tender out to suppliers.

After all cost had been taken, record our actual costs and compare them with the amount allocated in our company budget. Try to work out why there is a discrepancy between what we planned to spend and what you actually spend. The larger the cost overrun, the more scope there should be for savings. Actual costs that are higher than our company budgeted costs usually indicate room to reduce costs. Lower costs may indicate good management, but might also reflect a drop in quality or potential problems. A spreadsheet is an easy way to record and compare costs on a regular basis, such as monthly. Periodically review what our company doing and we youre doing it. Benchmarking our company business against other similar businesses may show that your performance is substandard. For example, we wastage levels might be higher than the industry average. This is an opportunity to implement cost-saving solutions and to set goals. Training and development employees The challenges associated with the changing nature of work and the workplace environment are as real for all employees. Rapid change requires a skilled, knowledgeable workforce with employees who are adaptive, flexible, and focused on the future. Tecsosoft Sdn.Bhd, is responsible to develop our staff in using the latest technology that available in our company office. The Philosophy of Human Resources Management states that you can "Encourage growth and career development of employees by coaching, and by helping employees achieve their personal goals and beyond [you can develop] human resources by providing adequate training encouragement of staff development, and opportunities for growth." Tescosoft Sdn.Bhd companies should provide some sort of introductory training or orientation for most of our new employees. It may take the form of an older employee assigned to show the new employee a good work skill. Many organizations, especially in government and academia,

have created new employee training that is designed, exclusively or primarily, to provide mandated safety familiarization. Yet some companies in highly competitive industries recognize the value in New Employee Orientation (NEO) that goes much farther. They require several weeks or even months of training to familiarize every new employee with the company, its products, its culture and policies, even its competition. Training new employees will make them more productive. They will feel better about themselves and the job. They will stick around longer.

5.0 CONCLUSION

With the increasing need to maximise profit in this organisations, managers, executives and employees should look for ways to improve our company bottom line. One method is to engage latest IT Infrastructures tools that will allow our employees to analyse their data for decision support. Success of implementation IT Infrastructure can be measured when the client and our customer increase and gain a maximum profit from the daily business. The implementation of the new technology along with the best software and hardware, followed by our best employee management in our company is important to insure our company will achive a big success.

References

Robertr (2013) How to motivate Employee:4 vital Management Skills http://blog.dalecarnegie.com/leadership/how-to-motivate-employees-4-vitalmanagement-skills/

_____Top Ten Small Business software product(2012)http://wsm4b.com/content/top-10-smallbusiness-software-products-2012

F.John Reh (2013) New Employee Training http://management.about.com/cs/people/a/NEO112597.htm

________Training and Development policy Wiki http://www.opm.gov/wiki/training/Leveraging-New-Technologies-for-EmployeeDevelopment-Programs.ashx

Larry Dignan(2012) Big Data projects: Is the hardware infrasture overlooked http://www.zdnet.com/big-data-projects-is-the-hardware-infrastructure-overlooked7000005940/

HM Government Climate Resilient Infrastructure: Preparing for a changing Climate https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/69197/sum mary-report-final-version2.pdf

______Web Infrastructure orchestration: Packaged intelligence to automatically meet business needs http://www-01.ibm.com/software/tivoli/features/web-svr-prov/ ______Ten ways to Cut Business Costs http://images.businessweek.com/ss/08/10/1024_cost_cutting/

Sean Donnelly(2011) 12 ways to reduce Costs in Business http://www.mentors.ie/blog/12-ways-to-reduce-costs