Sie sind auf Seite 1von 141

Welcome to

Bigger&Better
Network of 221 stores across all formats as well as Vision of Big C
To be the number

1 modern food retailer in Thailand by focusing on our customer s

115 shopping malls


throughout Thailand in 2011 Over 23,000 staff committed to delivering maximum savings and total satisfaction in shopping and services to customers Over 200 million baht in supporting youth education for the brighter future of Thai students

Mission of Big C
Ever y customer and staff is a member of the Big C Family Founded in 1993, Big C Supercenter PCL (Big C) is one of Thailands leading consumer retail operators. Under the slogan of More

Than Just Low Prices,

the company proudly offers maximum

savings and shopping satisfaction to consumers from all walks of life nationwide via Big Cs multi-format stores and a perfect combination of low prices, wide and complete selection of quality products, outstanding ser vices and fun and pleasant shopping environment.

In 2011, Big C grew significantly

due to our organic development and acquisition of

another hypermarket operation. Big C is now proud to employ over 23,000 staff nationwide. Big C operated a network of 221 stores comprising of 108 Big C Supercenters, 12 Big C Markets, 51 Mini Big C stores and 50 Pure Drugstores, along with 115 shopping malls, through its multi-format dual retail-proper ty strategies.

Big Cs ultimate objective

is to be a good corporate citizen who contributes to the betterment of each and ever y consumers quality of life while delivering total satisfaction to our customers, employees and shareholders. In forging ahead towards our ultimate objective, Big C Supercenter attaches utmost impor tance to upholding our 4 company values: 1. We will always be the low-price leader and the best in customer ser vice and customer benefits; 2. We will always stand ready to assist customers and Thai communities in ever yway we can; 3. We will be an active and productive member of the community who brings long-lasting contributions, assistance and development to Thai communities nationwide; 4. Ever y staff is a member of the Big C family. We will develop, train and empower ever yone to grow for the future together with Big C.

CONTENTS
FINANCIAL HIGHLIGHTS MESSAGE FROM THE CHAIRMAN MESSAGE FROM THE CEO 141 142 143

HONORARY CHAIRMAN, BOARD OF DIRECTORS AND EXECUTIVE OFFICERS


Honorar y Chairman and Board of Directors Executive Officers (EXCOM) Education & Working Experience of Directors and EXCOM Organization Char t

146
147 148 152 158

BUSINESS OF BIG C
Strategies for Driving Big Cs Business Operations The Competitive Situation Management Big C: Being More Than Just a Retailer

159
160 166 170 188

144

Annual Repor t

2011

Bigger&Better
BUSINESS ANALYSIS & REPORT
Board of Directors Repor t Management Discussion and Analysis Risk Factors The Audit Committees Repor t Repor t of the Corporate Governance Committee Repor t of the Risk Management Committee

191
192 193 196 197 199 200

FINANCIAL DATA
Repor t of Independent Auditor Summar y of Financial Data Analysis Balance Sheets Income Statements Statements of Comprehensive Income Statements of Changes in Shareholder s Equity Cash Flows Statements Notes to Consolidated Financial Statements

201
202 203 205 208 209 210 214 217

APPENDIX
Summar y of Transactions with Related Companies Major Shareholders Subsidiaries Big C Store Information in 2011

257
258 262 263 264

Annual Repor t

2011

145

Financial

Highlights
2009 Income Statement Sales Cost of sales Gross profit Rental, service and other Income Income before finance cost and corporate tax Net income of the parent Balance sheet Total assets Total Liabilities Total shareholders equity 36,698 17,765 18,933 39,533 19,438 20,095 90,726 67,206 23,520 (Unit: percent) Financial ratio Gross profit margin Net profit margin Return on equity Return on assets Debt to equity ratio Earnings per share (Baht) 6.3 3.6 15.8 7.8 0 3.6 13.3 3.7 14.4 7.4 0 3.5 14.9 4.6 24.0 8.0 1.6 6.5 68,058 63,796 4,262 12,530 4,167 2,868 69,859 60,602 9,257 6,350 3,988 2,816 102,563 87,325 15,238 11,078 8,286 5,242 2010 (Restated) (Unit: Million Baht) 2011 (After acquisition)

8,286 4,167 3,988 2,851 2,502 2,868 2,816

5,242

3,720

3,974

2007

2008

2009

2010 (Restated)

2011

2007

2008

2009

2010 (Restated)

2011

EBIT

Net Income of the Parent

Annual Repor t

2011

141

Message from the

Chairman

Mr. Akani Thapthimthong Chairman As this is my first year as the Chairman of the Board, first and foremost, I wish to express, on behalf of the Board of Directors and the management of Big C Supercenter, a special appreciation and acknowledgement to Khun Suthichart Chirathiwat for the invaluable guidance that he has extended to Big C Supercenter and the Board of Directors throughout his 11 years as the Chairman of the Board. The growth and development that Big C Supercenter is enjoying today are due in large part to Khun Suthicharts visionary guidance. His great contribution to Big C is truly appreciated by us all. Year 2011 has been an exciting year to say the least. As Big C forged ahead on our path to become the number one hypermarket operator in Thailand, we started the year by acquiring Carrefours Thailand operation which has catapulted Big C Supercenter to the co-leader position in Thailands hypermarket sector. Remarkably, we completed whole integration process within a record-time during the first 7 months of 2011. This enabled us to start extracting the benefits of this historical transaction ahead of schedule. We welcomed many new colleagues who are now contributing their vast knowledge and experience to the new Big C. To satisfy the varying needs and preferences of our existing and new customers, Big C strengthened our multi format offering by introducing two new stores formats Big C Extra and Big C Jumbo hypermarkets which have been well-received by both original and new customers. We are truly excited about the possibilities that these new formats will create in the future. The great flood in 2011 has also made evident the resilience of Big Cs management and staff. I wish to commend and extend my most sincere appreciation to the Big C family of employees who rose promptly and readily to the challenge. Despite difficulties in many aspects brought about by the flood, we planned, adapted and reacted quickly to pressing situations with the ultimate goal of ensuring that the Thai consumers have guaranteed-access to crucial daily commodities and relief assistance during the most-needed time when almost everything in flooded areas were shut down. Big C managed to keep most flood-affected stores in operation, reestablish distribution centers and hubs in every region, reorganize supply chain and delivery systems in cooperation with its national and local suppliers and, most importantly, take good care of flood-affected customers and staffs both inside our stores and in the communities at the same time. By doing so, Big C has become more than just a retailer for consumers. We have become the go-to place for refuge, medical treatment, emergency response and, most important of all, a place where customers can be assured that someone is standing by their side ready to do whatever we can to help them get through the crisis together. Throughout the tough and challenging period of the flood, it was heartwarming to see Big C Supercenter standing side-by-side with the communities and peoples all around the nation. Together we stand. Today, all members of the new Big C have proven clearly that with their determination, hard work and resilience, we can together transform Big C into a new and stronger version of itself. We are confident that Big C is ready and fully equipped with what it takes to achieve our goal of becoming the leader of Thai hypermarket sector and a major retailer in the region. We wish to express our gratitude to our business partners, suppliers and shareholders for their valuable support to Big C and are counting on their continued support as Big C strides forward towards becoming the leader of Thailands hypermarket industry and retailer of choice for Thai consumers nationwide.

Yours sincerely,

Mr. Akani Thapthimthong Chairman of the Board

142

Annual Repor t

2011

Message from the

CEO

Mr.Yves Bernard Braibant CEO and President There is no phrase that could better describe the transformation that Big C went through in 2011 than the phrase Bigger and Better the overall theme of Big C Supercenters 2011 annual report. We are much bigger than we were just a year ago. At the beginning of 2011, Big C took a largest step in store expansion by acquiring Carrefours Thailand operations -- adding 34 hypermarkets, 8 supermarkets, and 1 convenience store to our existing store network. This move catapulted us to a co-leader position in Thai hypermarket sector. Carrefour acquisition effectively doubled the number of our stores in Bangkok, giving us the access to inner city and its resilient consumer spending. It also made us the leader in terms of number of hypermarkets in many of Thailands major tourist destinations, such as Bangkok, Chiang Mai, and Pattaya. With this acquisition we also extended our target customer group to cover everyone from high to low income segments. This newly achieved larger scale placed us in much stronger position which is evident from the successful extraction of synergies that we achieved during 2011. Integration is never an easy task. Thanks to all the hard work of the Big C team, we completed the integration in a record-time of 7 months. Since then, Big C has grown, evolved and exhibited successful performance in all areas. We also continued our organic growth by opening 3 hypermarkets, 2 Big C Markets, 37 Mini Big Cs, and 21 Pure drugstores during the year. However, 2011 was not just tail winds. The flood crisis during September to December hit us hard. At the height of the crisis, Big C had to close 5 hypermarkets, 15 Mini Big Cs, 1 Pure standalone store -- and all 4 distribution centers. Once again Big C team demonstrated its ability to react quickly. We moved our distribution center operations to 7 temporary sites and asked our suppliers to deliver goods directly to our stores when possible. When faced with supply disruptions, we searched and found alternative suppliers and in some cases even imported much needed products such as drinking water and noodles. After the floods started to subside, we began resuming the operations of closed stores and distribution centers. We were able to reopen all hypermarkets and most of the smaller store formats by the end of 2011. Thanks to our insurance policy, all flood-related damages and business interruption was fully covered and Big Cs profitability remained intact. Big Cs impressive 2011 performance is the direct result of the dedication and hard work of the Big C Team which is to be highly
1 2

commended. Our sales increased 46.8% from 70 billion baht to 102.6 billion baht. Our rental income grew an impressive 66.3% from 4.2 billion baht to 7.0 billion baht. The quick and efficient integration of Carrefour (Thailand) brought forward the planned synergies. We delivered 1.7 billion baht of synergies during 2011 an impressive 141.7% of the original target of 1.2 billion on year 2013. The effects of these synergies are clearly visible in the impressive gross profit margin increase from 13.3% in 2010 to 14.9% in 2011. Looking forward, Big C is building on the momentum and positive spirits earned in 2011. We remain committed to our vision of becoming the number one food retailer in Thailand by focusing on our customers. We will do so by:

Accelerating the opening of new stores across different formats while at the same time continue to develop both existing and new store formats such as Pure drugstore and Big C Jumbo; 1 Maximizing the benefit of our dual retail-property model by opening shopping center next to every new Big C Supercenter and Big C Market, and by optimizing existing rental space with Alcudia renovation;2 Strengthening our relations with all stakeholders including customers, shareholders, business partners, suppliers, government authorities and non-governmental organizations; Exploring the possibility of expanding into neighboring markets.

The success and future of Big C Supercenter depends on the full support of our esteemed customer, shareholder, business partner, supplier -- as well as every member of the Big C Team. I wish to extend to all of you, once again, my great appreciation for the crucial support you have all extended to Big C throughout the years. I thank you in advance for your great support in forging ahead towards our shared vision. Together we will make 2012 the greatest year ever for all of us. Yours sincerely,

Mr.Yves Bernard Braibant CEO and President Big C Supercenter PCL

page 162 page 164


Annual Repor t

2011

143

Honorary Chairman Board of Directors and Executive Officers

146

Annual Repor t

2011

Honorar y Chairman
and Board of Directors

Mr.Vanchai Chirathivat Honorary Chairman

Mr. Akani Thapthimthong Chairman of the Board

Mr. Strasser Arnaud Daniel Charles Walter Joachim Director

Mr. Praphan Eamrungroj Director

Mr. Suttiluk Samranyoo Independent Director

Mr.Yves Bernard Braibant Director, Chief Executive Officer & President

Mr. Pedro Antonio Arias Douce Director

Mr. Jacques Dominique Ehrmann Director

Mr. Sudhitham Chirathivat Director

Mr. Guillaume Pierre Antoine Marin Humber t Director

Mr. Ulisses Kameyama Director

Mr. Nontaphon Nimsomboon Independent Director, Chairman of Corporate, Governance Committee

Mr. Paitoon Taveebhol Independent Director, Chairman of Audit Committee

Dr. Chiradet Ousawat Ph. D. Independent Director, Member of Audit Committee

Annual Repor t

2011

147

Executive
Officers (EXCOM)

Mr.Yves Bernard Braibant Chief Executive Officer & President

148

Annual Repor t

2011

Mr. Praphan Eamrungroj Executive Vice President, Properties Mr. Stephen Joseph Camilleri Vice President, Human Resources

Mr.Philippe Prejent Vice President, Operations

Ms. Rumpa Kumhomreun CFO & Vice President, Accounting & Finance

Annual Repor t

2011

149

Executive
Officers (EXCOM)

Mr. Greg O Shea Vice President, Supply Chain Management

Mr. Alex Morgan Vice President, Merchandise Control

Mr. Emmanuel Couronne Senior Vice President, Merchandise

Sarinthip Satitsatien, PhD Vice President, Business Development

150

Annual Repor t

2011

Mr. Regis, Philippe Prigent Vice President, Marketing & Communications

Mr. Prawet Prungtangkij Vice President, MIS

Mr. Bruno Jousselin Vice President, General Merchandise

Mr. Ian Longden Senior Vice President, Small Store Format

Annual Repor t

2011

151

Education and Working Experience of

Directors and Executive Officers


Mr.Vanchai Chirathivat
Honorary Chairman Experience Chairman, Central Group of Companies Chairman, Central Department Store Co., Ltd. Chairman, Central Trading Co., Ltd. President, Central Plaza Hotel PLC. Permanent Honorary President, Ethics and Morals Foundation Director, Board of Commercial Investment Thailand-China Education Honorary Doctorate Degree (Philosophy), Ramkamhaeng University Commander Third Class Commander of The Most Exalted Order of the White Elephant (Kingdom of Thailand) % holding in Company : None % holding in Company : 0.03

Mr.AkaniThapthimthong Chairman of the Board


Education BA in Political Science and Philosophy from Queens University of Belfast, Northern Ireland MBA London Business School, London Relationship between Management : None % holding in Company : None Experience Consultant to Goldman Sachs in Thailand - Deputy Group Finance Manager Goldman Sachs Asia Executive Director, focusing on expanding private client services in the region and working closely with Investment Banking Division in Thailand

Mr. Pedro Antonio Arias Douce

Director Experience Rothschild & Cie (Paris) in origination and Execution of M&A cross-border and domestic transactions (Real Estate, Business Services and Debt Restructuring)

Education ESSEC Business School and in Law University PARIS V (Rene Descartes), France Relationship between Management : None % holding in Company : None

Mr. Jacques Dominique Ehrmann Director


Education HEC Relationship between Management : None % holding in Company : None Experience Chief Real Estate and Development Officer

Mr. Praphan Eamrungroj

Director / Executive Vice President, Properties Experience Vice President, GE-Goldman AMC, Thailand Executive Director, First Pacific Land, Thailand

Education MBA, Thammasat University, Thailand MS, Engineering, AIT, Thailand Relationship between Management : None % holding in Company : None
152
Annual Repor t

2011

Mr. Strasser Arnaud Daniel Charles Walter Joachim


Education E.N.A. (High School of Civil Services) School of HEC (Hautes Etudes Commerciales) School of the Institut d Etudes Potiques de Paris Relationship between Management : None % holding in Company : None

Director

Experience Director of Corporate Development and Holdings, Groupe Casino, France Member of the Management Board, Groupe Casino, France Advisor to the Chairman, in charge of International Development, Groupe Casino, France

Mr. Suttiluk Samranyoo

Independent Director Experience Deputy Managing Director, Thai Nakorn Pattana Co., Ltd. Country Director: Silverlake (Thailand) Co., Ltd. Country Manager: Fiserv (ASPAC) Ptd (Singapore), SINGAPORE Vice President: Wall Street Finance & Securities Public Company Limited Assistant Vice President: Wall Street Finance & Securities Public Company Limited Manager: Wall Street Finance & Securities Public Company Limited SEP Project Analyst: ESSO Standard (Thailand) Co., Ltd.

Education Master of Science, THE AMERICAN UNIVERSITY, USA Bachelor of Statistics, Faculty of Commerce and Accountancy, CHULALONGKORN UNIVERSITY Relationship between Management : None % holding in Company : None

Mr. Sudhitham Chirathivat

Director Experience Executive Chairman, Central Group of Companies Co., Ltd. Managing Director and Chief Executive Officer, Central Pattana Plc. Executive Vice President / President Store Planning, Marketing, and Business Development / Vice president Marketing, and Merchandising, Central Department Store Co., Ltd. Chairman, Coffee Partners Co., Ltd. (Starbucks Thailand) Vice Chairman, Robinson Department Store Plc. Director, Central Plaza Hotel Plc. Independent Director, Jasmine International Public Company Limited Director, Central Holding Co., Ltd. Director, The Vintage Club Co., Ltd. Member, The National Legislative Assembly Thailand Advisory, The Ministry of Commerce Director, The Thai Chamber of Commerce President, Rotary Club of Bangkhen
Annual Repor t

Education M.B.A. (Operation Research), Iona University, New York, U.S.A. B.A. (Electrical Engineering), University of Maryland (College Park), U.S.A. National Defense College, The Joint State-Private Sectors Course, Class 13 Training Director Certification Program (DCP) year 2003 from Thai Institute of Directors (IOD) Relationship between Management : None % holding in Company : 0.26

2011

153

Mr. Guillaume, Pierre, Antoine, Marin, Humber t


Education Toulouse Graduate School of Management, France Relationship between Management : None % holding in Company : None

Director

Experience Senior Vice President, Corporate Finance, Groupe Casino, France CFO of Real Estate Investment Trust Fonciere des Regions, Paris Credit Agricole Corporate and Investment Bank, Milan, New York and Paris BHP Billiton, Johannesburg

Mr.Yves Bernard Braibant

Director / Chief Executive Officer & President Experience Chief Executive Officer, Libertad, Argentina

Education Business School, Lyon, France MBA International-Business Management, University of Lindenwood, St. Charles, USA Certificate EM, Lyon, France, Certificate I.M.D., Switzerland Relationship between Management : None % holding in Company : None

Mr. Ulisses Kameyama

Director Experience Director Corporate Development and Holdings, the Groupe Casino, France Brazil Telecom, Business Development Director NM Rothschild & Sons, Director M&A

Education : Universidade Federal do Rio de Janeiro - Brazil Relationship between Management : None % holding in Company : None

Mr. Nontaphon Nimsomboon Independent Director / Chairman of Corporate Governance Committee


Education Doctor of Accountancy (Honorary), Thammasat University MBA, Accounting, University of Iowa, U.S.A. BBA., BA-accounting (2nd Class Honors), Thammasat University Certified Public Accounting (Thailand) Training Director Accreditation Program (DAP) 4/2003 from Thai Institute of Directors (IOD) Relationship between Management : None % holding in Company : None Experience Chairman of the Board of Directors, AMC International Consulting Co., Ltd. Member of the Court of Directors, the Bank of Thailand Chairman of the Audit Committee, the Bank of Thailand Auditor General, The Office of the Auditor General of Thailand President, the Institute of the Certified Accountants and Auditors of Thailand

154

Annual Repor t

2011

Mr. Paitoon Taveebhol Independent Director / Chairman of Audit Committee


Member of Corporate Governance Committee Education B.A. (Accounting), Ramkhamhaeng University MBA, Kasetsart University Certificate in Auditing, Thammasat University Training Monitoring the Internal Audit Function (MIA), Monitoring the System of Internal Control and Risk Management (MIR), Monitoring the Quality of Financial Reporting (MFR) and Role of the Compensation Committee (RCC) year 2010 from Thai Institute of Directors Monitoring Fraud Risk Management (MFM) year 2009 from Thai Institute of Directors Chartered Director Class (R-CDC) year 2008 from Thai Institute of Directors Audit Committee Program (ACP) and Role of Chairman Program (RCP) year 2005 from Thai Institute of Directors Director Certification Program (DCP) and Director Accreditation Program (DAP) year 2005 from Thai Institute of Directors Relationship between Management : None % holding in Company : None

Experience Independent Director, Chairman of Audit Committee, Chairman of Risk Management Committee, Central Pattana Plc. Managing Director, Arthur Andersen Business Advisory Ltd. Director, Executive Director, SGV-Na Thalang Co., Ltd. 2003 - 2005 Managing Director, BT Business Consulting Co., Ltd. 1998 2000 Vice President, Council Member, The Institute of Internal Auditors of Thailand 1991 2005 President, Secretary General, The ASEAN Federation of Accountants 1991 2003 Vice President, Council Member, The Institute of Certified Accountants and Auditors of Thailand Independent Director, Chairman of the Nomination and Remuneration Committee, Audit and CG Committee Member, Somboon Advance Technology Plc.

Dr. Chiradet Ousawat, Ph.D.

Independent Director / Member of Audit Committee Experience President, University of the Thai Chamber of Commerce Vice President, Planning and Development Division, Huachiew Chalermprakiet University Director, EMC Public Company Limited Chairman of Managing Director, Thai Gypsum Production Public Company Limited

Education Doctors Degree, Ph.D. Decision Sciences (Production and Operations Management), University of Oregon, USA. Masters Degree, MBA Decision Sciences 1982, University of Oregon, USA Masters Degree, M.Sc. (Industrial Engineering) 1974, Lehigh University, Pennsylvania, USA Bachelors Degree, Engineering 1971, Chulalongkorn University of Thailand Relationship between Management : None % holding in Company : 3,000 shares

Mr. Philippe Prejent

Vice President, Operations Experience : COO (Chief Operation Officer) Hypermart : Indonesia for Matahari Food Business 15 years in Carrefour France and 12 years in Asia - Carrefour

Education BTS Hotel Management, France Relationship between Management : None % holding in Company : None

Annual Repor t

2011

155

Ms. Rumpa Kumhomreun CFO and Vice President, Accounting and Finance / Member of Corporate Governance
Committee / Secretary to the Board, Secretary to the Corporate Governance Committee, Secretary to the Company Education MBA, Thammasat University, Thailand Certified Public Accountant, Thailand Relationship between Management : None % holding in Company : None Experience Accounting Director, Seagate Technology (Thailand) Ltd. Accounting Manager, National Starch & Chemical (Thailand) Ltd.

Mr. Stephen Joseph Camilleri

Vice President, Human Resources Experience Associate Director, PricewaterhouseCoopers FAS Ltd. Director, Human Resources and Organization Development, Destination Properties Group

Education Master of Education Degree (Specializing in Audit and Continuing Professional Education), University of New South Wales, Sydney Australia Graduate Diploma in Audit Education, University of Technology, Sydney Australia Bachelor of Arts Degree, University of Sydney, Sydney Australia Relationship between Management : None % holding in Company : None

Mr. Emmanuel Couronne

Senior Vice President, Merchandise Experience Managing Director, Snair & Socemas Reunies, France

Education MBA, European Business Institute, Paris, France Relationship between Management : None % holding in Company : None

Mr. Ian Longden Senior Vice President, Small Store Format


Education ALevel, Ashville College, United Kingdom Relationship between Management : None % holding in Company : None Experience Director, Tesco-Express, China Director, Tesco-Express & Supermarket, Thailand

Mr. Regis Philippe Prigent Vice President,


Education Master Business Management, Universite de Bretagne Occidentale (France) Relationship between Management : None % holding in Company : None

Marketing and Communications Experience Marketing Director, Big C Vietnam More than 11 years working experience in Asia modern trade

156

Annual Repor t

2011

Mr. Greg OShea Vice President, Supply Chain Management


Education Victorian Certificate of Education (Economics & Politics) De la Salle, Melbourne, Australia Relationship between Management : None % holding in Company : None Experience Country General Manager, TOLL Integrated Logistics Malaysia, TOLL - ZARI Haulage Sdn. Bhd. and TOLL Fleet Equipment

Mr. Prawet Prungtangkij

Vice President, MIS Experience Senior Manager, Information System Division, Siam Makro Public Co., Ltd., Thailand

Education Computer Science, Chulalongkorn University, Thailand BA, Political Science, Ramkamhaeng University, Thailand Relationship between Management : None % holding in Company : None

Sarinthip Satitsatien, PhD

Vice President, Business Development Experience Lecturer, Industrial Engineering, King Mongkuts University of Technology at Thonburi, Thailand Managing Director, KCS Advertising Co., Ltd, Thailand Managing Director / Partner, PNH Distribution Co., Ltd , Phnom Penh, Cambodia

Education Ph.D., Industrial Engineering, University of Washington, Seattle, USA MS, Industrial Engineering, University of Washington, Seattle, USA Relationship between Management : None % holding in Company : None

Mr. Alex Morgan Vice President, Merchandise Control


Education MA, Human Geography, University of Leeds, UK BA, Geography and Management Studies, University of Leeds, UK Relationship between Management : None % holding in Company : None Experience Trading Director, Electrical & New Technology, TESCO Group PLC., TESCO Lotus (Thailand) Vice President, Hard Lines, TESCO Lotus (Thailand)

Mr. Bruno Jousselin

Vice President, General Merchandise Experience Director, Hard Goods Business Model Development Carrefour Group, Paris, France More than 11 years of retail business in Asia

Education MBA, Marketing and Management Institut de Recherche et d Actions Commercials, Paris, France Relationship between Management : None % holding in Company : None

Annual Repor t

2011

157

Organization
Char t

CEO & PRESIDENT Mr.Yves Bernard Braibant

CFO & VP ACCOUNTING & FINANCE

S VP MERCHANDISE

VP HUMAN RESOURCES

EVP PROPERTIES

VP OPERATIONS

SVP SMALL STORE FORMAT

VP MIS

VP GENERAL MERCHANDISE

VP MERCHANDISE CONTROL

VP SUPPLY CHAIN MANAGEMENT

VP MARKETING & COMMUNICATIONS

VP BUSINESS DEVELOPMENT

INTERNAL AUDIT

158

Annual Repor t

2011

Business of Big C

Annual Repor t

2011

159

Strategies for Driving

Big Cs Business Operations


Year 2011 was full of exciting opportunities and developments for Big C. The acquisition of Carrefour (Thailand) at the beginning of 2011 leapfrogged Big C to a co-leader position in Thailands retail industry. The combined pool of talents from Big C and Carrefour together built up strong momentum for the new Big C driving the integration process forward to a speedy completion and allowing us to accelerate the capturing of synergies. By the end of 2011, we exceeded our synergy target for year 2013 by 1.4 times. Comparing to 2010, we are now Bigger and Better. Nevertheless, we will continue to push forward towards our vision of becoming the leading modern food retailer in Thailand. We will continue to expand through our wide variety of formats and are especially excited about the prospects and opportunities to grow the network of our smaller store formats. With the acquisition, Big C is now able to answer to the needs and preferences of all customer segments. To best deliver total shopping satisfaction and maximum value to our wide-ranging customers, Big C is using a multi-faceted strategy to pave way towards achieving our goal. This includes: Beyond low prices, Big C also conducted consistent, strong and aggressive promotions to deliver additional value for money and fun shopping experience to our customers throughout the year.
2) Complete Assor tment

Big Cs expert merchandise teams continuously search and expand our network to acquire quality products from over 4,000 domestic and international suppliers to fulfill the need and preference of all customer segments. As a result, Big C carries over 80,000 SKUs of products with price ranging from opening price point to premium high-end items in every product category. For example, customers can choose from Big Cs Happy Baht opening price point items to Big C quality house brand (such as Big C Delight, Big C Advance and Big C Care) and imported upscale products such as the Casino Brand from France.
Big Cs merchandise is divided into five basic categories: Fresh Food meats, seafood, fresh fruits and vegetables (both ready to cook and ready to eat), frozen food, baked goods, and various herbs and spices. Dr y Food seasonings and condiments, beverages (both soft drinks and liquor), snack foods, personal items, cleaning suppliers, and pet food and accessories. Clothing and Accessories mens, womens, childrens and infants clothing, and shoes as well as cosmetics. Electrical Appliances a wide range of electrical appliances including white goods, kitchen appliances, home entertainment equipment, tapes, CDs, plus automobile and motorcycle accessories, and home improvement and maintenance tools and supplies. Home Decor and Accessories furniture, kitchenware, plastic storage items and utensils, decorative items, sporting goods and toys. SALES MIX

Customer Centric Focus


Since the establishment of Big C Supercenter, customers have always been our highest priority and the center of our focus. Our commitment to deliver More Than Just Low Pr ice to our customers has led Big Cs Customer Centric Focus to evolve and develop over the 18 years of our operation. Big Cs Customer Centric Focus rests on the five main pillars as follow:
1) Low Price Leader

Big C has a longstanding philosophy and commitment to deliver maximum savings to our customers via low price items. We are proud to be the low-price leader of Thailands retail industry and are committed to improve and evolve. Our Check Price Tuk Sure lowest-price guaranteed campaign offers our customers peace-of-mind that the daily price-checked items are guaranteed to be cheapest in the market.

BIG C Standalone 2010


10.4% 9.5% 16.2% 9.1% 54.9%

BIG C + Carrefour 2011


10.9% 9.9% 16.3% 9.4% 53.5%

Dry Goods Fresh Food Electrical Appliances


160
Annual Repor t

Home Decor and Accessories Clothing and Accessories

2011

3) Quality Focus

Apart from low prices, Big C also places great emphasis on selecting quality products and offering freshness and satisfaction guarantee to our customers. Through Big Cs Jud Tem Duay Jai total satisfaction guarantee campaign, customers are able to return any product bought from Big C if the product does not meet their expectations. This campaign has earned loyalty and repeated traffic among Big C customers.
4) Enhanced Ser vice

Multi format expansion


One of the key elements towards Big Cs success is the ability and flexibility to capture all customer segments by answering to their different and ever-changing needs and preferences and being as close as possible to the customers. With this in mind, Big C has introduced new stores concepts such as Big C Extra, Big C Jumbo and standalone Pure Drugstore. The multi-format expansion enables Big C to be there when our customers go grocery shopping, be it major weekly food shopping trip or a walk to a neighborhood store for a top-up shopping. Through this, Big C will have better and greater reach to our customers -- and customers can expect the same maximum value for money and outstanding service regardless of which store format they do their shopping.

Big C always strives to enhance our services to be the destination of choice for one-stop-shopping for the whole family and to be more than just a retailer. Big Cs employees, which has grew to over 23,000 after the acquisition in 2011, are trained to be enthusiastic, friendly, eager to go beyond their normal mandates to create customers satisfaction. They have been instilled a sense of community that customers are their extended families and encouraged to do their best to be of service to customers in every way they can both in happy and trying times. Examples of the vast range of services offered at Big C start from shopping facilitator, complimentary box-packing service and bilingual staff to vehicle registration renewal, marriage license certification and many more. We also bring our services to our customers doorsteps. The Big C Shopping Online website enables customers to order products online and either pick them up at Big C stores or have the products delivered and bill collected at their residents or companies.
5) Build Relationship

Big Card, Big Cs loyalty program, reached 6.5 million members in 2011 and is growing constantly. This is the result of constant development in Big Cards benefits and convenience that it offers to the members. Big Card members enjoy instant cash coupons without having to collect or redeem points. They also enjoy discounted member prices offered weekly. Big Card Members sale contributions have increased from 25% of total sales in 2009 to over 60% at the end of 2011.

Annual Repor t

2011

161

The details of our store formats are: Hypermarket

We have currently three hypermarket formats: 1) Big C Supercenter 2) Big C Extra and 3) Big C Jumbo Big C Supercenter Is a traditional hypermarket format targeting mid to low income customer segments offering maximum value through combination of low prices, wide selection of goods and services, clean and efficient shopping environment, and outstanding service. Big C Extra Is our new hypermarket format introduced in 2011. It is targeting mid to high income customer segments by offering wider range of premium and organic fresh and dry food items, as well as wide selection of imported products, including Casino private label products, technology gadgets, wine and many more extra products and services than Big C Supercenter while keeping Big Cs signature low prices. Together these two hypermarket formats are our largest stores offering over 100,000 SKUs of consumer goods and food items. Their sizes vary from 4,000 to 12,000 sqm and the sales mix of these stores is approximately 60% food and 40% non-food items. After the Carrefour acquisition, our hypermarket locations are distributed evenly between greater Bangkok and upcountry. In 2011, we have 92 Big C Supercenter and 15 Big C Extra stores.

Big C Jumbo The third hypermarket format, is Big Cs new membership warehouse format that offers "all under one roof solution" not only to professional customers such as hotels, restaurants and caterers (HORECA), but also small and medium-size retailers, companies and institutions, as well as households who buy in large volumes. The first Big C Jumbo concept store was opened in December 2011. This concept store has the sale area of 10,000 sqm and carries 12,000 to 15,000 SKUs. Sales mix of this store is approximately 80% food and 20% non-food items. At the end of 2011 we have 1 Big C Jumbo format store. A Jumbo Station, a smaller version of Big C Jumbo, is also implanted into our Pattaya branch.
Supermarket

Big C Market Our supermarket format, offers a same price-leader pricing and promotions as our hypermarkets. These stores have smaller selling area of 750 to 2,000 sqm and carry lesser number of items averaging 15,000 SKUs. The relatively smaller size of Big C Market enables Big C to penetrate the areas that are not in the main district of a province bringing savings and convenience to customers in the outskirts. Sales mix of Big C Market stores is approximately 80% food and 20% non-food items. In 2011, we have 12 Big C Market format stores in Greater Bangkok and northern, central and southern provinces.

162

Annual Repor t

2011

Convenience Stores

Mini Big C Is our smallest and proximity format that allows us to reach customer base nationwide to deliver maximum shopping convenience and value for money to our customers. Mini Big C carries up to 3,200 SKUs and offers the same promotions as our larger store formats but is smaller in size averaging 160 sqm per store. Unlike traditional convenience stores, Mini Big C also offers fresh food items -- making it an ideal place for top-up shopping. Sales mix of Mini Big Cs is approximately 90% food, including fresh food, and 10% non-food items. During 2011, we opened 37 Mini Big Cs and now have 51 Mini Big C format stores. Pure Is our pharmacy format carrying health, beauty and wellness products. The store is approximately 45 sqm and offer 1,700 SKUs ranging from pharmaceutical to cosmetic products. While most of the current Pure stores are implanted into existing Big C hypermarkets and markets, Big C also started to roll-out Pure standalone format stores in 2011. Big C aims to place future Pure standalone stores close to Mini Big C stores. We are also currently working on obtaining Thai FDA drug store accreditation to our pharmacies. During 2011, Big C opened 21 Pure stores and have 51 Pure format stores at the end of the year.

Dual retail-proper ty model


Since the beginning, Big C has always strived to build a shopping mall with every new Big C Supercenter and Big C Market. The wide-ranging services and products offered by vendors and tenants at Big Cs rental space, inside and outside a store, are vital to making a Big C store an attractive one-stop shopping destination. The size of shopping malls varies depending on store format and location. Tenant occupancy rates have been traditionally high and at the year end 2011 was 95%. As such, apart from drawing traffic to stores, rental space is also an important part of Big Cs revenues. During 2011, Big C opened 5 new shopping malls with a total space of 13,700 sqm. At the end of the year, Big C has 115 shopping malls with a total space of 684,000 sqm.
Tenants Composition

Our tenants mix can be classified into five categories based on lease terms and types of business. Commercial Retail Unit Consisting of mainly well-known brand name apparels, restaurants and cafes, banks and major chains, commercial retail unit tenants help enhance the image and product varieties of Big C shopping centers. Their lease terms are usually medium term of 3 years.

Annual Repor t

2011

163

Junior Anchor Consisting of large-scale tenants such as home improvement stores, cinemas and IT mall, junior anchor tenants help satisfy customers need beyond what can be found at Big C. They play an important role in drawing additional traffic to our stores and making our shopping centers a one-stop shopping destinations for customers. They hold long-term leases, ranging from 3 to 15 years. Food court All Big C shopping malls feature food courts where customers can find a variety of food and beverages at low prices. Lease term to food court vendors is 1 year Big Bazaar Big Bazaar tenants are small stores that sell wide range of items including fashion, accessories, local products, mobile phone, toys etc. Lease term for these tenants is 1 year. Casual Leasing Variety of small kiosks with ever-changing and in-demand products located both inside and sometime outside store building helps to add the fun and excitement to our customers shopping experience. Their lease terms are usually short 1-month prepaid leases.
Alcudia Store Renovations

Renovations play a crucial role in maintaining the success of Big Cs dual retail-property model. We renovate our hypermarkets on average every 5 to 8 years. In the past, the renovations mainly aimed to update the look and feel for those esthetically tired properties. However, sole improvement of esthetic value without retheming the shopping mall will not be able to drive the property value to its fullest potential. Hence, during 2011, Big C introduced new renovation initiative called Alcudia Renovation -which went beyond typical esthetic renovations by maximizing hypermarket productivity and introducing refreshed shopping experience through enlarging the mall footprint paving way for more attractive tenancy mix. This is achieved by shrinking the hypermarket trading area while maintaining or even enhancing the merchandise offer within the tighter trading footprint. As a result, sales per square meter will eventually increase. Maximizing hypermarket productivity: Many older hypermarkets were built for the original catchment area. Over time, the opening of new hypermarkets and shopping malls shrunk this catchment area and caused the original hypermarket to be too large for the new and smaller catchment area leading to reduced sales density. Alcudia renovation maximized hypermarket productivity by analyzing store layout and redefining the ratio of space dedicated between retail and rental area optimizing sales density and rental income. Refreshed shopping mall experience: Each property goes through its life cycle and so do rental yields and propertys capital value. Maintenance work can extend a propertys life cycle to a certain extent. However, at one point, maintenance will not be enough and the propertys capital value will start its decline. Alcudia renovation revitalized the shopping mall by analyzing the malls size, tenant mix and attractiveness to customers.

164

Annual Repor t

2011

In 2011, Big C completed the first lot of Alcudia renovation at three Big C stores in Hat Yai, Chiang Rai and Rama II.

Supply Chain
Merchandising and Sourcing

Cost efficiencies and economies of scale are crucial for Big Cs success. Our co-leader position in Thai hypermarket sector, combined with excellent relations and networks with over 4,000 suppliers and the increase order volumes gained from the acquisition of Carrefour (Thailand) have put Big C in an excellent position to strengthen our low price leader position and pass on the savings to our customers.
Distribution

not just at head office, but countrywide. HR presence acted as a consultant facilitating the flow of ideas, channeling talent to where it is needed as well as recognizing and rewarding talent and commitment among employees. The new culture within HR means we have committed teams across the country and we can now support stores on all HR issues through accessible links to head office. Stores are actively encouraged to support the HR function. The hiring of people with disability is also our priority -- not only to support the governments initiatives, but also because Big C is committed to creating equal long-run employment opportunity for applicants from all backgrounds so that we can achieve a sustainable model for the future. Our commitment also stretched to the enhancement of the well-being of the wider society. In 2011 through our program of blood donations to the Red Cross our employees donated 3,285,770 ccs of blood. And we have continued with our influenza vaccination campaign, helping to ensure the health of our employees. In 2011, the total number of staff inoculated against influenza was 17,104. Big C is committed to offering a competitive employee compensation and benefits program, encouraging employee engagement and learning and development. The 2011 flood directly and indirectly affected a large number people nationwide, our employees and their families included. Big Cs employee support program was able to offer all our employees help as they needed it. The program was widely recognized and commended within Thailand.
Our people are our future. From an HR point of view, the success of further improving Big Cs superior customer satisfaction depends on the effective management and engagement with our employees. Human resource management is focused on the key task of ensuring the best people are in the best jobs. Our training and development programs are therefore designed to benefit both existing employees and new recruits. They are designed to ensure that superior work standards are achieved in all Big C stores, to get the very best out of store management, to help our managers to be even more effective at what they do best.

Big C is confident in its logistics systems ability to ensure that the right products are place on the right shelves at the right time. The use of advanced radio frequency identification integrated with computerized order and replenishment systems ensures utmost accuracy and efficiency for the pick and pack preparation for delivery. Our dedicated shuttle trucks and thermal blankets also help reduce CO2 emission by 46% annually compared to traditional method of transportation. Currently, Big C has four distribution centers -- three located in Ayudhya and one in Nonthaburi. DHL, the global market leader in the logistics industry, provides warehouse distribution, transportation management and reverse logistic services 24 hours for Big C.

Human Resources
Human resources management is another key to the success of Big C. Following the integration, we successfully integrated the talents from Big C and Carrefour and encouraged every employee to develop and progress in their careers in line with the Companys expansion and growth potential. Big C has evolved from its status within the local market to being recognized internationally and our plans for expansion reflect the confidence of a successful company going forward.
Human resources is at the forefront of guiding the workforce in a positive direction towards Big Cs vision in being the number one modern retailer in Thailand.

In 2012, we are planning to implement a number of initiatives to further develop our organizational strength. These initiatives include: Launch a new Performance Management System; Implementation of Competency framework for stores and Head Office; Launch the Big C Retail Academy; Develop more computer-based training programs (e-Learning); and Implement an HR ERP system to enhance HR productivity through the application of HR analytics and tools.

In 2011, we have a new HR structure and team within Big C dedicated to take the company forward; enabling all individuals to reach their potential by recognizing and utilizing their talents. We also established a dedicated team responsible for Talent, Succession and Performance Management to get the best of the talent pool within Thailand and overseas. It looks at an employees performance to determine grading and promotion. It employs succession planning to focus on the identification and development of potential successors for key positions through systematic evaluation and training. Throughout 2011, Human Resource assumed a crucial function of expanding the new and dedicated HR capability,

Annual Repor t

2011

165

The Competitive

Situation
After acquiring Carrefour (Thailand) in late 2010, integration was completed on 31 July, 2011 which allowed the Company to continue its marketing activities including the facelift of various branches to better serve its wide range of customer. Companys hypermarket branches were divided into 2 groups: Big C and Big C Extra. The Company also opened new concept called Big C Jumbo to differentiate by adding more product segmentation to serve especially hotel, restaurant, and catering business, other professional customers, and the needs of local community. Companys supermarket format got a new appearance under the concept of Big C Market. All of these efforts placed Big C into a co-leadership position in the Thai hypermarket sector. The overall competitive environment of the retail business was intense. Tesco Lotus expanded its number of branches, in many formats, more than it had done in the past. These comprised 14 hypermarkets (including 5 branches of Tesco Lotus Value), 47 supermarkets, and 209 Tesco Lotus Expresses. At the same time, Big C opened 3 hypermarkets, 2 Big C Markets, and 37 Mini Big Cs. Whereas Makro, which is considered being an indirect competitor, opened total 4 branches, the same as last year, from 48 branches to 52 branches.

Number of Branches* Operator Format As of 31 December 2010 New Branches / Acquired As of 31 December 2011

Big C

Big C Extra Big C Big C Jumbo Big C Market Mini Big C 2 15 90 31 83 546 48 10 37 9 5 47 209 4 71 21

15 92 1 12 51 99 36 130 755 52

Tesco Lotus

Tesco Lotus Tesco Lotus Value Talad Lotus Tesco Lotus Express

Makro

Makro

*Source: The Nielsen Company (Thailand) Limited


166
Annual Repor t

2011

At the end of 2011, Big C store network consisted 108 hypermarkets (Big C - 92, Big C Extra 15, and Big C Jumbo - 1), 12 Big C Markets, 51 Mini Big Cs, and 50 Pure branches. Whereas Tesco Lotus had 135 hypermarkets (Tesco Lotus 99 and Tesco Lotus Value 36), 130 Talad Lotus branches and 755 Tesco Lotus Express branches. Makro had a total of 52 branches. In late 2011 massive flooding in Thailand created a big impact to the retail business. Big C and its competitors were foreced to close some branches temporary and to postpone opening of some new branches during the last few months of the year. However, when the situation began to improve, the competition resumed to normal, and store openings accelerated during December. Thus, the overall competition of the retail business in 2011 was still intense. This is displayed in the following graphic.

Number of hypermarket branches (end of December 2011)

0 18 % 36 % 46 % Big C Tesco Lotus Makro 9 Big C Tesco Lotus Makro

20 49 37 43

40

60

80 59 98

100

120

140

Greater Bangkok Up Country

Annual Repor t

2011

167

Number of hypermarket branches (end of December 2011)


Branches in Bangkok & the Perimeter

Competitors Situation
Big C

Competitors Situation
Big C Jumbo

Tesco Lotus

Makro 39. Jumbo Samrong


Big C Extra

Tesco Lotus

Makro

1. Wongsawang 2. Chaeng Wattana 3. Rat Burana 4. Rangsit 5. Ratchadamri 6. Bang Phli 7. Rattanathibet 8. Rama 2 9. Hua Mark 10. Samut Prakan 11. Don Muang 12. Fashion Island 13. Suksawat 14. Bang Na 15. Lad Phrao 16. Dao Kanong 17. Tiwanon 18. Saphankwai 19. Samrong 20. Phetchakasem 21. Sukaphiban 3 22. Ekamai 23. Lam Luk Ka 24. Navanakorn 25. Rangsit Klong 6 26. Rangsit Klong 3 27. Bangbon 28. Bangpakok 29. Rama 2 (2) 30. Romklao 31. Rangsit 2 32. Rattanthibeth 2 33. Srinakarin 34. Suwintawong 35. Nongchok 36. Isaraphap 37. Oamyai 38. Nakhon Pathom

High High High High Middle High Middle Middle None Middle High High Middle High High Middle Middle Middle Middle Middle High Middle High High High Middle Low Low High High High High High High High None High High

Middle

40. Chaengwattana 2 41. Bangyai 42. Rama 4 43. Petchkasem 2 44. Ratchadapisek 45. Ramintra 46. Latprao 2 47. Lamlukka Klong 4 48. Sukhapiban 3 (2) 49. Onnuch
Big C Market

Middle Middle High Middle Middle Middle High High High High

50. Keha Romklao 51. Bangpo 52. Pracha Uthit 53. Suan Luang 54. Saimai 55. Sukhapiban 1 56. Sukhapiban 5 57. Hatairat

None High High Middle None High Middle None

Provinces

Big C

1. Pattaya 2. Pattaya 2 3. Udon Thani 4. Khon Kaen 5. Korat 6. Surat Thani 7. Phitsanulok 8. Rayong 9. Chiang Rai 10. Lampang 11. Lop Buri

High High High High High High High High Low High High

168

Annual Repor t

2011

Competitors 12. Phetchaburi 13. Hat Yai 14. Ubon Ratchathani 15. Chiang Mai 16. Phuket 17. Nakhon Sawan 18. Chachoengsao 19. Pattani 20. Surin 21. Sakon Nakhon 22. Phrae 23. Ratchaburi 24. Prachin Buri 25. Lamphun 26. Samui 27. Chon Buri 28. Buriram 29. Hangdong 30. Ayuthaya 31. Sukothai 32. Ban Pong 33. Chaiyaphum 34. Phetchabun 35. Krabi 36. Yasothon 37. Sa Kaeo 38. Warin Chamrap 39. Maha Sarakham Situation Middle High High High High Low Middle None High High High High Middle Middle High High Middle High High None High High High High None Middle Middle Low Tesco Lotus
2

Competitors Situation 40. Srisaket High 41. Mahachai Middle 42. Tak High 43. Udon Thani 2 High 44. Amnat Charoen None 45. Laem Thong High 46. Kamphaeng Phet Low 47. Chonburi 3 Central High 48.Chachoengsao 2 Middle 49. Banbueng Low 50. Chanthaburi High 51. Chumphon High 52. Lopburi 2 High 53. Nakhonsrithammarat High 54. Hangdong 2 Low
Big C Extra

Makro

Tesco Lotus 5 6

Makro

55. Chiangmai 2 56. Chonburi 2 57. Hatyai 2 58. Pattaya 3 59. Phuket 2
Big C Market

High High High High None

60. Phang Nga 61. Saraburi 62. Lomsak 63. Thepkassattri

Low High None High

7 8

1 5

Mae Chan District, Chiang Rai, 2 Tha Yang District, Phetchaburi, 3 Phanom Sarakham District, Chachoengsao, 4 Kabin Buri District, Prachinburi, Khanu Woralaksaburi District, Kamphaeng Phet, 6 Phanom Sarakham District, Chachoengsao, 7 Thai Mueang District, Phang-nga, 8 Mueang District, Phuket
Comparing to 2010, Big C is now Bigger and Better- and we will continue to push forward towards our vision of becoming the leading modern food retailer in Thailand. We will continue to expand through our wide variety of formats and are especially excited about the prospects and oppor tunities to grow the network of our smaller store formats.

Annual Repor t

2011

169

Management
1. General Information
Big C Supercenter Public Company Limited conducted its business operations in Thailands modern retail sector. Its core businesses are hypermarkets in which it has long experience. To answer its customers changing lifestyles, the Company has initiated convenience store format called Mini Big C, and pharmacy called Pure. Administration of these stores is overseen by the Big C Supercenter Public Limited Company and its subsidiaries. On December 31, 2011, the Company and its subsidiaries had a total of 120 hypermarket and supermarket branches, of which 57 were in Bangkok and the surrounding area, and 63 branches were in the provinces. The Company also had 51 Mini Big C stores and 50 Pure pharmacies located around Bangkok and its surrounding area and in provinces. The company has registered capital of 8.25 billion Baht, with paid-up shares of 8.013 billion Baht. All shares are of the ordinary type with the par value of 10 Baht. The major shareholders of the Company are Geant International B. V. and the Chirathivat Group. (Geant International B. V. comes under the Casino Group, which is a well-known retailer at the international level based in France, and has investments in retail businesses in many countries around the world).

2. Management Structure
The Companys management structure is comprised of five boards: the Board of Directors, the Audit Committee, the Corporate Governance Committee, the Risk Management Committee and the Management team where the CEO and President are acting as the top executive of the Company. Details are as follows:

2.1 The Companys Board of Directors

The Companys Board of Directors as of December 31, 2011, are as follows:


Name Position Remarks

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Mr. Akani Thapthimthong Mr. Sudhitham Chirathivat* Mr. Nontaphon Nimsomboon Mr. Suttiluk Samranyoo Dr. Chiradet Ousawat, Ph.D. Mr. Paitoon Taveebhol Mr. Praphan Eamrungroj Mr. Yves Bernard Braibant* Mr. Strasser Arnaud Daniel Charles Walter Joachim* Mr. Pedro Antonio Arias Douce* Mr. Jacques Dominique Ehrmann* Mr. Ulisses Kameyama* Mr. Guillaume Pierre Antoine Marin Humbert*

Chairman of the Board Director Independent Director Independent Director Independent Director Independent Director Director Director (CEO and President) Director Director Director Director Director

Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Executive Director Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director

Remark * Directors No.2, and 8-13 come from the shareholders, and Ms. Rumpa Kumhomreun, Vice President, Accounting and Finance Department acts as the Secretary to the Board and Secretary to the Company. Mr. Suthichart Chirathivat, the former Chairman and Director, resigned at the end of his term on November 4, 2011.

170

Annual Repor t

2011

The directors who are authorized to sign on behalf of the Company:

Group 1 - Mr. Yves Bernard Braibant, Mr. Strasser Arnaud Daniel Charles Walter Joachim, and Mr. Jacques Dominique Ehrmann. Group 2 - Mr. Ulisses Kameyama, Mr.Praphan Eamrungroj, and Mr.Sudhitham Chirathivat. Any member of Group 1 is authorized to sign jointly with any member of Group 2, and affix the Companys seal. Directors changes in number of shares held in 2011 are as follows:
Name Shares Held as of December 31, 2010 Shares Held as of December 31, 2011 Amount of Shares Held Increased (Decreased) during 2010-2011 Remarks

1. Mr. Akani Thepthimthong 2. Mr. Sudhitham Chirathivat 3. Mr. Nontaphon Nimsomboon 4. Mr. Suttiluk Samranyoo 5. Dr. Chiradet Ousawat, Ph.D. 6. Mr. Paitoon Taveebhol 7. Mr. Praphan Eamrungroj 8. Mr. Yves Bernard Braibant 9. Mr. Strasser Arnaud Daniel Charles Walter Joachim 10. Mr. Guillaume Pierre Antoine Marin Humbert 11. Mr. Jacques Dominique Ehrmann 12. Mr. Ulisses Kameyama 13. Mr. Pedro Antonio Arias Douce

3,000 172,800 -

2,078,675 3,000 -

2,078,675 172,800 -

Appointed March 9, 2011 Appointed April 27, 2011 Appointed March 9, 2011 -

Term of the Companys Board of Directors

The Board of Directors has specified a 3-year term for a position on the Board. The Companys regulations require onethird of the entire board must retire at every Annual General Meeting. The director who has served the longest has to retire at the conclusion of his or her 3-year term. Retired directors may be reelected.

The scope of duties and responsibilities of the Companys Board of Directors

1. To oversee the Companys business administration and operations. 2. To supervise and perform the Companys operations to be in accordance with the law, objectives, and the Article of Association of the Company as well as the resolution of the shareholders meeting. 3. To determine the policies and direction for the Companys operation and to supervise the management to strictly perform their duties efficiently as stated in the policies in order to add the maximum economical value and the benefit for the shareholders.
Annual Repor t

2011

171

2.2 The Audit Committee and Independent Directors

4.

The Audit Committee was appointed by the Board of Directors comprising 3 independent directors who are not executives of the Company. These 3 members hold positions in independent committees of the Company in accordance with the principles of the selection process. There is at least 1 member that must have specialized knowledge in accounting and finance pursuant to the set regulations of the Securities and Exchange Commission. At present, the committee consists of: 1. Mr. Paitoon Taveebhol (1) Chairman Independent Director and is knowledgeable in accounting and finance 2. Dr. Chiradet Ousawat,Ph.D. Independent Director Director 3. *(2) [ ] Director Independent Director
1

To review the external and internal auditors observations on related party transactions and transactions which may cause a conflict of interest, in compliance with law and regulations of the Stock Exchange of Thailand so as to ensure reasonableness of such transactions and maximum benefit of the Company. To review internal control and internal audit systems and provide recommendations to ensure the appropriateness, effectiveness and efficiency and in accordance with the international standards by considering worthiness and covering all key processes. To oversee the Companys preventive control system to reduce or suspend a loss or waste of the Companys resources for the benefit and enhancement of effectiveness and efficiency in performance of the Companys functions. To review the appropriateness of the information technology system related to the internal control system and the financial report preparation and to provide the recommendations for improvement in accordance with the international standards and appropriateness of the Companys business To jointly consider with the CEO and President the appropriateness of the appointment, transfer, replacements of the Internal Audit Head including an annual performance evaluation. If any opposing view, it shall be considered by the Board of Directors or any person delegated by the Board of Directors. The decision of the Board of Directors or any person delegated by the Board of Directors will be final. To coordinate with the external auditor for independence and fairness of auditing.

5.

6.

7. Ms. Nantavadee Santibanyut, Internal Audit Director acts as Secretary to the Audit Committee. Remark: (1) The Chairman replaces Mr. Nontaphon Nimsomboon, who resigned at the end of his term on November 17, 2011. (2) *Is in the selection process in which the Company will submit the names of the persons in the 2011 Annual Shareholders Meeting to replace General Winai Phattiyakul, who resigned on November 7, 2011.
Term of the Audit Committee

8.

The Audit Committee has specified a 3-year term for a position as a member on the committee. 9.
The scope of duties and responsibilities of the Audit Committee

1.

To review the Companys financial reports are prepared in accordance with the generally accepted accounting standards and relevant specific laws, including the adequate disclosure of complete, accurate and sufficient information and related party transactions and/or conflicts of interest. To promote the development of financial reporting system so as to be consistent with and meet the requirement of the generally accepted accounting standards. To select the external auditor by considering the independence, competency and experience in performance of duties for appointment and determination of auditor remuneration; and nominate to the Board of Directors for the approval in the Annual General Meeting

10. To review that the Company has established an appropriate risk management system and to provide recommendations to ensure that it is always up-to-date. 11. To review the Companys compliance with the law on securities and exchange, regulations of the Stock Exchange of Thailand, and the laws related to the Companys business. 12. To perform Self-assessment annually in a manner as it deems appropriate and present results to the Board of Directors. 13. To approve the Internal Audit Charter and to regularly review it in an appropriate period determined by the Audit Committee.

2.

3.

The definition of an independent director is an external person who does not hold any position in the executive or is an employee within the Company. He/she does not have the authority to sign for any obligation to the Company and is not related in any way whatsoever to major shareholders, executives, and other related parties. This is in accordance with the regulations of the Securities and Exchange Commission (SEC). In addition, the Company has the right to stipulate the required qualifications of the independent director, so that he/she conducts the set duties and responsibilities to protect the interests of all shareholders equally and prevent conflicts of interest between the Company and related parties.
172
Annual Repor t

2011

14. To approve an annual audit plan and evaluate the performance of the internal audit function. 15. To approve an annual budget and a manpower planning of the Internal Audit function and to present it to the Board of Directors or any person delegated by the Board of Directors for additional comment, if any. Then the approved budget and manpower of the Internal Audit function shall be submitted to the CEO and President for execution. 16. To have the power, subject to an approval of the Board of Directors or any person delegated by the Board of Directors, to engage any professional advisor to seek independent opinions if it deems necessary at the Companys expense, provided that the engagement shall be in adherence to the Companys procedures and rules on this matter. 17. To have the authority to invite Executives, Management and employees of the Company and related persons to attend a meeting with or to provide information to the Audit Committee. It shall be deemed as the duty of such persons to cooperate with the Audit Committee. 18. To determine the remuneration of secretary to the Audit Committee and assistant secretary, if any, and propose to the Board of Directors for approval. 19. To perform other duties as assigned
Independent Directors

The Company has defined the definition for an independent director to be equivalent to those established by the Securities and Exchange Commission and the Stock Exchange of Thailand in accordance with the announcement of the Capital Market Supervisory Board (CMSB) Tor Chor. 4/2552 dated February 20, 2010, regarding the qualifications of an independent director. independen t director means the director possing the qualification as follows: 1. Hold not more than 1 percent of the total number of shares of the parent Company, subsidiaries, partner companies, or a juristic entity that may have a conflict of interest. This also includes holding shares of any person related to that independent director. Does not have a role in the executive of the company, nor is a contracted or permanent employee, advisor who receives a monthly salary, or a person in a position of authority of the parent company, subsidiaries, partner companies, or a juristic entity that may have a conflict of interest for a period of 2 years prior to appointment. Is not a person who is a related in any way by family or marriage to a member of the executive, major shareholder, a person who has a position of authority, or been nominated for an executive position or position of authority of the parent company or its subsidiaries. Does not have any relationship with the business operations of the parent Company, subsidiaries, partner companies, or a juristic entity that may have a conflict in the manner that may cause any conflict in being independent. Is not or never been an auditor of the parent Company, subsidiaries, partner companies, or a juristic entity that may have a conflict, and is not a major shareholder, a director that is not independent director, executive, or managing partner of an auditing company having the auditor of the main Company, subsidiaries, partner companies, or a juristic entity that may have a conflict of interest. Is not a director who has appointed as a representative of the Companys Board of Directors, major shareholder, or a shareholder related to a major shareholder of the company. Does not display any other characteristics that prevent him/ her from making comment independently regarding the business operation of the Company.

2.

3.

4.

5.

which comprises 1 in 3 of the Board of Directors Mr.Paitoon Taveebhol Dr. Chiradet Ousawat, Ph.D. Mr. Nontaphon Nimsomboon Mr.Suttiluk Samranyoo 6. 7.

Annual Repor t

2011

173

2.3 The Corporate Governance Committee

2.4 Risk Management Committee

The Corporate Governance Committee is comprised of the following 4 persons: 1. Mr. Nontaphon Nimsomboon (1) Chairman 2. Mr. Paitoon Taveebhol (2) Member 3. Ms. Rumpa Kumhomreun Member and Secretary 4. Mrs.Umawadee Rattana-udom(3) MemberandAssistantSecretary Remarks: (1) Appointed as the Chairman on July 20, 2011. (2) Appointed as the Member on May 25, 2011, replacing Mr. Suthichart Chirathivat who resigned. (3) Appointed as the Member on May 25, 2011, replacing Mrs. Patama Rawangpai Umphawa who resigned.
Term of the Corporate Governance Committee

The Risk Management Committee is composed of high-ranking Company executives who have the role for ensuring that the Companys risk management scope and policy meet international standards. Thus, the Company has stipulated that there must be person who administers each of risk managerial procedures and that this is continually applied in all business operations. The structure of the Companys risk management system comprises a Risk Manager whose major duty is to produce reports, update and prepare an effective risk management system, and present it to the Risk Management Committee for consideration. The Risk Manager is also the Secretary of the Committee. Therefore, he/she must also coordinate with the risk representatives of the Companys business units to follow up and assess a particular units risk management system as well as evaluate its accuracy and report to the Risk Management Committee for acknowledgment. At the same time, the Risk Manager must coordinate with the Internal Audit Division in order to review the collected data. The Risk Management Committee is the unit responsible for the report of the risk management that is an aspect of significance to be presented to the Corporate Governance Committee for consideration.
The scope of duties and responsibilities of the Risk Management Committee

Members of the Corporate Governance Committee shall be in office for a term of 2 years and can be re-appointed.
The scope of duties and responsibilities of the Corporate Governance Committee

1.

To regularly review the good corporate governance policy of the Company at least once a year so as to be in accordance with the international guideline and recommendation of supervisory institution or relevant agencies. To report to the Board of Directors on the good corporate governance of the company and make suggestion on the guidelines. To set the direction for supervision policy, make suggestion and support for building of efficient risk management. To hire external expert to act as advisor and to participate in the meeting of the Committee under approval of the Board of Directors or a person designated by the Board of Directors. To gather information regarding remuneration of the Board of Directors and other sub-committee in order to present to the Board of Directors for consideration and to get approval from the Annual General Meeting of Shareholders accordingly. To perform any other duties as assigned by the Board of Directors.

2.

1.

Approve the Companys risk management policy and framework and revise them annually if any related and important changes arise. Administer the risk management structure and procedures in order to promote awareness of the importance of risk management. Take into consideration and approve the appointment of the Risk Manager and Risk Representatives of the business units. Arrange the meeting of the Risk Management Committee in accordance with the number of times that are necessary in each year, but must be at least once a year. Consider drafting a report, system, and procedures for risk management that have efficiency by the Risk Manager. Acknowledge the follow up and evaluation of the risk management at the business level and audit report of the risk management regularly in every aspect. Consistently evaluate risk management activities that are implemented across business operations as well as approve the risk alleviation plans to ensure the Company has appropriate risk alleviation plans to facilitate risk management Follow the policy of risk management that the Company has set and assess the report and the risk managerial procedures so to control the risk management to be in accordance with the policy.

3. 4.

2.

3. 4.

5.

5. 6.

6.

7.

8.

174

Annual Repor t

2011

2.5 The Management Team

The Management Team as of December 31, 2011, is as follows:


Name Position

1. Mr. Yves Bernard Braibant 2. Mr.Philippe Prejent 3. Ms. Rumpa Kumhomreun 4. Mr. Praphan Eamrungroj 5. Mr. Stephen Joseph Camilleri 6. Mr. Emmanuel Couronne 7. Mr. Ian Longden 8. Mr. Regis, Philippe Prigent 9. Mr. Greg O Shea 10. Mr. Prawet Prungtangkij 11. Sarinthip Satitsatien, PhD 12. Mr. Bruno Jousselin 13. Mr. Alex Morgan

Chief Executive Officer and President Vice President, Operations CFO & Vice President, Accounting & Finance Executive Vice President, Properties Vice President, Human Resources Senior Vice President, Merchandise Senior Vice President, Small Store Format Vice President, Marketing & Communications Vice President, Supply Chain Management Vice President, MIS Vice President, Business Development Vice President, General Merchandise Vice President, Merchandise Control

The scope of duties and responsibilities of the Management Team

The Company Secretar y

The executives under the leadership of the CEO and President are responsible for supervising the operations of the Company that are in accordance with the specified objectives and strategies in line with the related legal framework and within the scope of power assigned by the Board of Directors. The CEO and President will present the strategic plan to the Board of Directors for approval, manage the operations of the Company as well as represent the company in matters related to third parties.
Self-assessment of the Board of Directors

The year 2011 was the fifth year that the Company had employed a self-assessment system for all members of the Board of Directors to review their performance. This is conducted annually in order for the Board of Directors can review their own performance, recognize problems, and various obstacles during the past year. Its goal is to enhance the Board of Directors performance in which the self-assessment is in line with good corporate governance principles and the Board of Directors duties and responsibilities. Therefore, the Company compiled the results of the self-assessment to develop the Boards performance for the maximum benefit of the Company.

In accordance with the good corporate governance principles of the listed company regarding responsibilities of the Board of Directors and the regulations of the Securities and Exchange Act, the Board of Directors is responsible for appointing qualified persons to act as the Company Secretary. Thus, Miss Rumpa Kumhomreun is the present Company Secretary, and the Assistant Secretary is *Mrs. Umawadee Rattana-udom. The Company Secretarys responsibilities include the provision of recommendations in legal and regulatory aspects to the Board of Directors and management that they need to acknowledge for the Companys benefit, as well as oversee and coordinate all matters for the Board of Directors meetings and shareholders meeting. The Secretary must also arrange for the collection of the Companys important documents including the records pertaining to the Board of Directors, invitation letters to the meetings, and minutes of the Board of Directors and shareholders meetings, Annual Report, as well as keep the report of the conflict of interest of directors and Management, administer, evaluate and make suggestions for the Company and the Board to perform in accordance with the related regulations, rules, and laws. Remark:* Replaced Mrs. Patama Rawangpai Umphawa as the Assistant Secretary on July 20, 2011.

Annual Repor t

2011

175

3. Corporate Governance
The Corporate Governance Policy

The Company realized that it is necessary for the development of conducting its business operations under a corporate governance policy that will reinforce a more efficient, transparent, and reliable corporate structure and operation to ensure accountability and the sustainable growth of the Company. The Corporate Governance Committee role is to supervise and establish the standard guidelines and practices for its stakeholders, regularly follow up and assess the work performance, as well as disseminate the corporate governance principles and policies on the Companys website. The principles and policies are classified into five categories as follows:
Categor y I : Shareholders' Rights

The Shareholders Meeting In 2011, the Company held 2 shareholders meetings - the Extraordinary General Meeting of Shareholders on January 5, 2011, and the Annual General Meeting of Shareholders on April 27, 2011, at the Arnoma Hotel. The meeting was conducted in accordance with the law. The Company disseminated invitation letters for the said meeting, and also presented documents and the detailed agenda in both the Thai and English languages on the Companys website 21 days prior to the Extraordinary General Meeting of Shareholders and 32 days before the Annual General Meeting of Shareholders. This was done in order to provide shareholders sufficient time to go through the material. In addition, the Company also sent invitation letters to the aforementioned meetings, accompanied with documents and the detailed agenda, map showing the meeting location, and the Annual Report, to the shareholders at least 7 days prior to the meeting day. The invitation, information of date, time, and place of the meeting, together with the agenda were also published in a newspaper for 3 consecutive days prior to the meeting day. As a result, 85% and 47% of the Board of Directors attended the meetings including the Chairman of the Board of Directors, Chairman of the Audit Committee, Chairman of the Corporate Governance Committee, the CEO and President, the CFO, Vice President of the Finance and Accounting Department, and Auditor, so to answer any enquiries of the shareholders. Before the meeting began, the Chairman of the meeting announced the number of shareholders or persons appointed by proxy, and the number of shares held, how to vote, how to count vote, and the agenda for the meeting. All shareholders had an equal right and were able to vote with adequate time for a question and answer session with the Directors and high-ranking management and offer various opinions and recommendations. Voting was exercised according to the agenda items with the counting being undertaken in accordance to the laws and regulations of the Company and then disclosed for the sake of transparency and inspection. The counted votes were announced by the number of shareholders or persons appointed by proxy, and also the number of shares that approved, disapproved, or abstained for each agenda item, based on the required number of votes. The Company also invited their own representatives, legal advisors, Chandler and Thong-Ek Law Offices Limited and Linklaters (Thailand) Limited to attend the meeting and act as observers.

In addition, the Company gave the shareholders the right to attend the meeting after it had commenced, and they could vote under the agenda which had not been voted. All significant matters raised by the shareholders regarding the Company's business operations were recorded in the minutes of the meeting and arranged within 14 days after the meeting date. The minutes of the meeting were kept accordingly and upon approval by the Chairman of the meeting were reported to the Stock Exchange of Thailand and disseminated on the Companys website. Promoting and facilitating shareholders rights In 2011, the Company developed several key procedures that promote and facilitate the exercise of shareholders rights. These are as follows: 1. Before the shareholders meeting commenced, shareholders who had owned the Companys stock for 12 consecutive months were eligible to propose items on the agenda to the Annual General Meeting of Shareholders as well as to propose candidates for appointment as new directors. In 2011, the Company allowed shareholders to propose both of the aforementioned items for a period of one month between November 1 - 30, 2010, so that the proposed requirements could be screened by the Corporate Governance Committee prior to further review by the Companys Board of Directors. On the date of the Shareholders Meeting, the Company permitted the shareholders to register their attendance 1-2 hours prior to the meetings commencement and facilitated them beforehand by preparing the venue, had officers to welcome them and supervise the registration, used barcodes for fast and convenient registration, as well as printed ballots of each agenda item for the shareholders. The Company promoted and supported shareholders contributions to the Companys major decisions. Details of the meetings were reported on the Companys website www.bigc.co.th at least 21 days before the Extraordinary General Meeting of Shareholders and 32 days before the Annual General Meeting of Shareholders.

2.

3.

176

Annual Repor t

2011

people as the directors, one by one. The nominees who win the highest number of votes respectively will be elected as the directors in order of the votes they receive. 5. The Board of Directors established set principles for the directors, Management and their related persons to report their conflict of interest. This was in accordance with Article 89/14 of the Securities and Stock Exchange Act B.E. 2535 (1992) and the announcement of the Board of Directors regarding report of directors, Management and their related persons conflict of interest dated June 24, 2009, stated that the directors and new Management must submit the conflict of interest report to the Company Secretary within 7 days since the day they were appointed. Furthermore, the following report must be done within 7 days as from the date that there was any change in the data. When the Company Secretary had received the report, the Company Secretary would be responsible for sending a duplicate copy to the Chairman of the Board of Directors and Chairman of the Audit Committee within 7 days every time upon receipt of the report. There was no financial assistance provided for companies that were not subsidiaries of the Company. No reports were made between Company partners that could have had any significant conflicts of interest

Categor y II: Equitable Treatment of Shareholders

The Company treated all shareholders including major and minor shareholders, institutions, and foreign investors equally. The principles and practices regarding the equality of all shareholders are as follows: 1. The Company and its subsidiaries have set a dividend payment policy of which is not less than 30 percent of the net earnings. The Company provided shareholders with the right to vote in the Shareholders Meeting in accordance with the number of shares they own. One share is equivalent to one vote. Facilitation was provided to shareholders who were not able to attend the Shareholders Meeting by providing 3 kinds of Proxy (Form A., B., and C). The Company suggested that shareholders use Form B as the form for the registration process of each item on the agenda. Thus, the Company enclosed the recommendation of the Proxy for the Shareholders Meeting together with an invitation letter. Furthermore, shareholders could download the Proxy from the Companys website, and the Company had the name list as well as the biodata of the 3 independent directors for the shareholders. Drafted invitation letters for the Shareholders Meeting were done in both Thai and English languages. The letter included the objectives, opinions of the Board of Directors, and the reasons of each item on the agenda. There were no added items or important changes of the information without prior notification to shareholders. Regarding the voting method for electing the Board of Directors, the Company could not use the voting accumulation system, since the Companys Articles of Association do not specify the use of accumulated votes. Thus, the process has to follow the same approach of the Companys Articles of Association in which the election of the Board of Directors at the Shareholders Meeting should utilize the majority vote system, and that each shareholder has one vote per share he/she owns, and he or she is eligible to use up all of the votes he or she gets to select the nominated 6. 7.

2.

3.

4.

Annual Repor t

2011

177

Categor y 3:

Roles of Stakeholders

The company has set up the policy and measures placing significant importance on all stakeholders. These are as follows: Employees: The Company treated employees in a fair and just manner, as well as provided appropriate compensation that was similar to other industries in accordance with their knowledge, performance, skills, and nature of work as well as increased the benefits to be in line with the changing economic situation. Moreover, the Company continually promoted and developed its human resources. Trading partners: The Company had procedures for supporting the prices, selection of suppliers/vendors/facilitators, and entered into agreements with each group in accordance with trading conditions that were equally transparent and fair. Each step of the process had a mediating committee who considered the various issues. The Company increased the principles for all parties to report their conflict of interest in the way that the Company had specified, so to reaffirm the facts relating to the relations with the Company, directors and/or management depending on the circumstances. Creditors: The Company strictly adhered to the terms and conditions of loans in accordance with the agreements and contracts with the creditors. Customers: The Company supported and was responsible for customers by searching for quality goods that would result in recognition and provide appropriate service. Therefore, there was a division that oversaw and rapidly dealt with customers complaints. Competitors: The Company conducted its operations within the appropriate framework for fair trade among competitors, and did not utilize any unfair tactics against its competitors. The Company adhered to the principles that support free and fair trade.

Corporate social responsibility: The Company demonstrated responsibility by focusing on the environment, community, and society. This was organized by establishing and funding the Big C Foundation to support community infrastructure and education for youth that would generate long-term benefits for society. Communication channels: In overseeing all stakeholders including shareholders, customers, and other groups, the Company took into consideration and gave importance to having a cooperative mechanism. This included a set policy that stakeholders could use to communicate or submit complaints relating to the services offered by the Company including fraudulence and misconduct by the Management and employees in management level. Consequently, the Company arranged communication channels for all parties to utilize with the Board of Directors through the Secretary to the Corporate Governance Committee (Miss Rumpa Kumhomruen, CFO and Vice President, Accounting and Finance). These channels are as follows: E-mail : kurumpa@bigc.co.th or Submit written material in hard copy to: The Office of CFO and Vice President, Accounting and Finance, 97/11, 7th Floor, Rajdamri Road, Lumpini, Pathumwan, Bangkok 10330 Tel: 02-655-0666 ext 4062 In the case where there are complaints to be lodged against the Company, the Secretary to the Corporate Governance Committee will scrutinize and compile the facts from the related departments, and provide a report of the results to the CEO for acknowledgment. Furthermore, whereby there are issues regarding fraudulence and/or misconduct by Management and employees in management level, the Secretary to the Corporate Governance Committee will report the outcome to the Chairman of the Audit Committee. The CEO and Chairman of the Audit Committee, depending on the circumstances, will then inform the Company,s Chairman of the issues at hand after which will be reported to the Board of Directors for consideration.

178

Annual Repor t

2011

Our commitment is to enhance the well-being of not just our employees but also to benefit the wider society. In 2011 through our program of blood donations to the Red Cross our employees donated 3,285,770 ccs of blood. And we have continued with our influenza vaccination campaign, helping to ensure the health of our employees. In 2011, the total number of staff inoculated against influenza was 17,104. Big Cs goal is to be the No. 1 retailer in Thailand and our expansion is one of our key strengths - Big C is now a very large employer. It is recognized as a co-leader in the Thai retail industry and, importantly, an employer who can take care of its workforce. Big C has evolved from its status within the local market to being recognised internationally and our plans for expansion reflect the confidence of a successful company going forward. It is the responsibility of those within human resources to focus intently on being at the forefront of guiding the workforce in a positive direction through effective communication and accessibility. A dedicated recruitment team was established in 2011 determined to get the best of the talent pool within Thailand and overseas. The management of talent within Big C is vital for success. The need to grow and develop talent is as critical as the need to retain talent. We focus on rewarding effort, hard work, dedication and commitment to customer satisfaction in such a way that employees see the benefits of staying with Big C for the long run. Account managers are now responsible for specific functions throughout the organisation. The hiring of people with a disability is a priority; this is not just to be viewed as meeting the governments minimum requirements, or complying with employment regulations. We aim to exceed them. Big C needs to demonstrate that commitment to employment in the long term and encourage applicants from all backgrounds so that we can achieve a sustainable model for the future.

Personnel Motivation is the ar t of getting people to do what you want them to do because they want to do it. Dwight

D. Eisenhower Following the integration of Big C and Carrefour in 2011 the need for success is greater than ever; we have a much expanded workforce and our employees are the key to our success. Challenge is a part of our success and the first was to successfully integrate both workforces from Big C and Carrefour. Human resource management at Big C has been at the forefront of this integration. Its guiding principle is, and will continue to be, to ensure the motivation and well-being of our employees. Every employee is, and must feel, a member of the Big C family. The family has grown. It is extremely important for family members to feel welcome and to develop and progress their careers. We inherited a great deal of talent from Carrefour and we will continue to develop all our employees in our organization. We have a new HR structure and team within Big C dedicated to take the company forward; enabling all individuals to reach their potential by recognizing and utilizing their talents. We are committed to offering a competitive employee compensation and benefits program, encouraging employee engagement and learning and development. Human Resources crucial function is to expand the new and dedicated HR capability, not just at head office, but countrywide. It is vital that an HR presence acts as a consultant facilitating the flow of ideas, channelling talent to where it is needed as well as recognizing and rewarding talent and commitment among employees. 2011 was a tough year within the retail industry in Thailand. That was underlined when the flooding occurred in the latter part of the year. Our supply chain was seriously disrupted and our employees and their families were both directly and indirectly affected. Big Cs employee support programme was able to offer all our employees help as they needed it. The programme was widely recognized and commended within Thailand.

Annual Repor t

2011

179

The new culture within HR means we have committed teams across the country and we can now support stores on all HR issues through accessible links to head office. Stores are actively encouraged to support the HR function. It is the responsibility of human resources to spot and develop talent, which is why in 2011 we established a dedicated team responsible for Talent, Succession and Performance Management. It looks at an employees performance to determine grading and promotion. It employs succession planning to focus on the identification and development of potential successors for key positions through systematic evaluation and training. Human resource management is about talent management. Through this new direction Big C can nurture its talent towards ensuring an even brighter future. Expansion of our business and increasing number of stores provides us with an enhanced competitive advantage its a new and exciting opportunity! We can now offer our employees a far wider choice of career development. Our employees will realize that they can grow and develop their careers to face greater and more exciting challenges. After all, our people are our future. And its not just the new recruits, its our existing and loyal employees who need to benefit from necessary training and development. Training is focused on job related functions and work processes to ensure that superior work standards are achieved in all Big C stores. Training & Management Development goes hand-in-hand with training focusing on supervisory, managerial, leadership, and customer service enhancement training programmes. Indeed, from an HR perspective, the critical success factor is to further improve Big Cs superior customer satisfaction through effective management and engagement with our employees. There is also the need to get the very best out of store management, to help our managers to be even more effective at what they do best.

The creation of a new and exciting culture at Big C is leading to success today and the future. Human resource management is focussed on the key task of ensuring the best people are in the best jobs. In 2012, we are planning to implement a number of initiatives to further develop our organizational strength. These initiatives include; Re-launch our corporate values and culture. Launch a new Performance Management System. Implementation of Competency framework for stores and Head Office. Launch our Big C Retail Academy. Develop more computer-based training programs (e-Learning). Implement an HR ERP system to enhance HR productivity through the application of HR analytics and tools.

180

Annual Repor t

2011

Categor y 4: Disclosure and Transparency of Information

The Company continuously announced key information on its website. The Corporate Governance Committee was responsible for proposing good corporate governance practices for their further development through the opinions of the Board of Directors and performed to be a framework for continuous implementation.
Investor Relations

As a listed company on the Stock Exchange of Thailand, the Board of Directors recognizes the importance of disclosing the information related to financial or non-financial issues that may have an impact in investors decision making process. Therefore Board of Directors has reiterated that the executives must reveal any related information in an accurate, complete, regular, and timely manner.

During 2011 investor relations division was set up by the parent company to handle and oversee all investor relation related matters. Companys investor relations contact person is Mr. Rami Piirainen, Director of Investor Relations. Investors can enquire any information disclosed by the company by telephone: 02-655-0666 ext: 7416 or via email at: pirami@ bigc.co.th. Companys media contact is Mr. Kudatara Nagaviroj, Director of Corporate Image. Any enquiries related to television, printed media, or advertising should be directed to him by telephone: 02-655-0666 ext: 7192 or via email at: nakudatara@bigc.co.th.

The Company will disclose information to general public via the Stock Exchange of Thailand as well as through various channels to offer more choice to shareholders, investors, stakeholders, and other interested persons.These channels are:

www.bigc.co.th

Through its website company disseminates its quarterly performance, annual reports, shareholders meeting reports, financial information, annual information disclosure form (Form 56-1), news reported to the Stock Exchange of Thailand, and corporate news. Shareholders can also find information related to shareholders meeting from here. Forwarded via ELCID on a quarterly basis The Company holds quarterly investor presentation to strengthen its relation with investors and analysts and to give them an opportunity to learn more about Companys business and ask related questions. In these presentations Company announces its quarterly performance and operational developments. High-ranking Company executives join these events. The presentation slides are uploaded to Companys website. Annual General Meeting of Shareholders is organized on an annual basis to give shareholders an opportunity to obtain relevant information, offer opinions, ask questions, and vote. The Company offers an opportunity for institutional investors and analysts to request a meeting with the Companys management to learn about Company, its performance, and trends. The Company conducts road shows to meet with foreign institutional investors who are interested to learn more about the Company. The Company provides conference calls for foreign institutional investors and analysts to give them a chance to learn more about the Company and its business. The Company chooses to attend some conferences during the year to meet with many institutional investors during the event in one-on-one or small group meetings.

Quarterly Financial Result Release Investor Presentation

Shareholders Meeting

Company Visit

International Road Show Conference Call

Conferences

Annual Repor t

2011

181

During the past year company had the following channels of communication and activities between shareholders, investors, analysts and Companys high-level executives:

Month January February March April May June July August September October November December

Investor presentation

Shareholders meeting 1

Company visit 6 7 5

Conference Call 1 1 3 5 1 3 4 5 3 2 7 1

Road show

Conference

1 1 1 1

4 7 5 4 17 8

1 1 1

2 7 5

Categor y 5: Responsibilities of the Board Leadership and vision

The Board of Directors is composed of people who have leadership skills, vision, and independence in decision-making for the maximum benefit of the Company and shareholders. The Board of Directors participated in initiating the Companys vision, business plan, mission, strategies, targets, and budget by pursuing and supervising that the management team conducted their operations with efficiency and effectiveness. This would increase the economical value addedness for the Company and create high confidence among shareholders.
Conflicts of interest

that of an external vendor (Arm's Length Basis). Moreover, the disclosure of cost lists, contractual parties and rationales were sufficiently shown in the Company Annual Report and Form 56-1. For the supervision of use of internal information, the Board of Directors and high-level management were required to report any changes of the Company's stock trading to the Security Exchange Commission in compliance with Section 59 of the Stock Exchange of Thailand Act (No.3) B.E. 2535 within 3 business days from the date of purchase, sale, transfer, or receipt. In addition, the Corporate Governance Committee recommended that the Board of Directors and high-level management report the number of shares they hold in the Board of Directors Meeting each quarter. This procedure has been continually conducted in the Board of Directors Meeting since the previous year.
Code of ethics and business conduct

In order to prevent any conflicts of interest, the Board of Directors oversaw and considered various issues when they arose that could cause a conflict of interest. Thus, the Board of Directors announced the measures for reporting of any conflict of interest matters of all directors and management, and they must be reported within a period of 7 days as from the day of the incident as well as set a policy and approval process of the related transactions in accordance with the rules and regulations of the Stock Exchange of Thailand including the setting of a policy and methods of supervision for the management and related persons to prepare the Companys internal information to be utilized in a beneficial way. The Audit Committee will report to the Board of Directors on the related party transactions, conflict of interest transactions, or transactions with related juristic persons or persons. Each matter will be considered and processed in accordance with the rules and regulations of the Stock Exchange of Thailand with the stipulated costs and conditions, which is to be equivalent to
182
Annual Repor t

The Company has a policy to conduct its business operations by abiding by a high code of ethics including complying with the law, trusting the sincerity of employees, intensifying the relationship with suppliers, disclosing corporate information, ensuring fair competition, and maintaining the Companys assets. Therefore, the directors, Management, and employees recognized and had a responsibility to conduct the business operations in an appropriate manner on a regular basis to be in accordance with the written declaration of the set business standards of the Company. Consequently, the Company will continually follow up its performance and campaign to promote organizational culture and working values to be recognized by all related parties.

2011

Balance of power of non-executive directors

The Companys Board of Directors comprises 13 members as follows: 11 Non-Executive Directors (4 persons are independent directors.) 2 Executive Directors The structure of the Board of Directors consists of 11 NonExecutive Directors, or 84.61 percent of the total number of directors, and 4 independent directors comprising 30.77 percent of the total number of directors and have the required qualifications to be in an independent position for the Company. This is in accordance with the provision set by the Stock Exchange of Thailand, which can ensure that the checks and balances were conducted in an appropriate manner.
Equalization of managing power

the industry. The rate should be sufficient to encourage and retain Directors who have the required qualifications and are suitable in conducting the Companys business operations. In 2011, the Corporate Governance Committee took into consideration the remuneration for the committees to be equal with that of the industry, and this included the responsibilities and obligations of the Company. Also the rate for each committee together with the Company Secretary and Assistant Secretary for the year 2011, which was equivalent with the rate for the year 2010. Thus, the rate for the Secretary of the Audit Committee was the only position that received an increase. Furthermore, the Board of Directors, Audit Committee, and Corporate Governance Committee received remuneration of not more than 8,885,000 Baht per year that was approved in the 2010 Annual General Meeting of Shareholders on April 27, 2011. The details are as follows: Annual Remuneration a payment to persons serving in a position. Honorary Chairman: payable once a year. Companys Directors: payable by quarter. The Audit Committee, Secretary of the Audit Committee, and the Corporate Governance Committee: payable twice a year. The Board of Directors Secretary and Assistant Secretary: payable monthly In the case whereby any member of the Board of Directors, Audit Committee, and the Corporate Governance Committee is not serving in a position and is replaced by a new member, the proportion of payment will be in accordance with the time in that position. Meeting Allowance A payment to members of the Board of Directors or the Audit Committee who attending a meeting.

The Chairman cannot be a representative of a major shareholder. The Chairman cannot be the same person who are the CEO and President. The structure of the Board of Directors' consists of Non Executive Directors in amount of 84.61 percent of the total number, and independent directors comprising 30.77 percent of the total number of directors, so to have appropriate facilitation of the equalization of power and examination of management.
Remuneration for directors and executives

The Company established a policy for the remuneration for the Board of Directors, which was conducted in a reasonably fair and transparent manner in which it assigned the Corporate Governance Committee to consider the rate of remuneration to be in line with

Remuneration
Annual Remuneration Payable to (Baht/ Quar ter) Meeting Allowance (Baht/ (Baht/ Half ye`ar) (Baht/ Month) Meeting) Meeting Allowance for Audit Committee (Baht/ Meeting)

Board of Directors (BOD) Chairman * Traveling expense for Chairman not over 1 MB / year Director Secretary Assistant Secretary Audit Committee (AC) Chairman Member Secretary

71,500 49,500

68,000 60,000 40,000 68,000 60,000 25,000

25,000 5,000

38,500 38,500

24,000 20,000

Corporate Governance Committee (CG) Chairman Member Member who is an employee (Baht/Year) 100,000 Honorary Chairman **Other Remuneration: None

Annual Repor t

2011

183

The total remuneration paid to the Companys Directors, Audit Committee members and the Corporate Governance Committee (CG) members was 10,040,860.15 Baht as follows:
Meeting Meeting Allowance for Allowance for Companys Audit Director Committee (Baht) (Baht)

Name

Position

Annual Remuneration (Baht)

Total Amount (Baht)

Mr. Vanchai Chirathivat Mr. Akani Thepthimthong Mr. Sudhitham Chirathivat

Honorary Chairman Director Chairman of the Board Director

100,000 198,000 *835,647.72 148,500 198,000 136,000 60,000 68,000 148,500 60,000 198,000 120,000 198,000 132,000 198,000 198,000 198,000 198,000 198,000 198,000 300,000 50,000 26,935.48 29,166.67 80,000 286,000 *857,212.43 68,000 198,000 120,000 66,000 33,064.52 20,833.33 5,923,860.15

308,000 77,000 308,000 192,500 24,000 269,500 308,000 154,000 308,000 308,000 269,500 269,500 192,500 308,000 192,500 192,500 115,500 3,773,000

120,000 120,000 80,000 344,000

100,000 506,000 835,647.72 225,500 506,000 256,000 60,000 68,000 341,000 24,000 60,000 467,500 240,000 506,000 286,000 506,000 506,000 467,500 467,500 390,500 506,000 300,000 50,000 26,935.48 29,166.67 80,000 478,500 857,212.43 68,000 390,500 200,000 181,500 33,064.32 20,833.33 10,040,860.15

Mr. Nontaphon Nimsomboon Director, Independent Director Chairman of AC Member of CG Chairman of CG Mr. Paitoon Taveebhol Director, Independent Director Chairman of AC Member of CG Dr. Chiradet Ousawat,Ph.D. Director, Independent Director Member of AC Mr. Praphan Eamrungroj Mr. Suttiluk Samramyoo Mr. Yves Bernard Braibant Mr. Strasser Arnaud Daniel Charles Walter Joachim Mr. Jacques Dominique Ehrmann Mr. Ulisses Kameyama Mr. Guillaume Pierre Antoine Marin Humbert Ms. Rumpa Kumhomreun Mrs.Umawadee Rattana-Udom Director Director, Independent Director Director Director Director Director Director

Mr. Pedro Antonio Arias Douce Director Secretary Member & Secretary of CG Assistant Secretary Member & Assistant Secretary of CG

Ms. Nantavadee Suntibunyut Secretary of AC Members Who Resigned During the Year Mr. Suthichart Chirathivat Chairman of the Board Chairman of CG Director, Independent Director Member of AC Director, Independent Director Assistant Secretary Member & Assistant Secretary of CG

General Winai Phattiyakul Mr. Viet Hung Do Mrs. Patama Rawangpai Umphawa Total

* Remarks - Other remuneration: Traveling expense for the Chairman of the Board of Directors
184
Annual Repor t

2011

Compensation of Executives and Management The Company has a policy to compensate the executives and management in a fair and reasonable manner including compensation in salary, bonus, and other benefits. Hence, this corresponds to the Companys performance as well as that of each individual based on their position and level of responsibility.
Number of Persons Total Amount (Baht)

Board of Directors' and sub-committee meetings

2010 Salary, bonus and other remuneration 2011 Salary, bonus and other remuneration

13

159,354,189.56

1. Board of Directors An appointment date will be set in advance for the Board of Directors Meeting for the year, so to facilitate the participation of all directors, especially those who have domiciles abroad. In addition, there may be special meetings if there is a significant business need. Moreover, there are still items for consideration accompanying the overall outcome of the agendas usual items. The Company Secretary will send invitation letter together with the agendas, and any other relevant documents to all directors 7 days beforehand. This provides the directors sufficient time to examine all issues in advance. Each meeting is held for approximately 3 hours.

14

208,406,532.22

Other non-monetary remuneration that is not cash : None. In 2011, there were a total of 8 meetings that consisted of 5 ordinary meetings and 3 special meetings. The details are as follows:
Name General Meeting Special Meeting Total Replaced Positions During the Year

1. Mr. Akani Thepthimthong 2. Mr.Sudhitham Chirathivat 3. Mr. Nontaphon Nimsomboon 4. Mr.Paitoon Taveebhol 5. Dr. Chiradet Ousawat,Ph.D. 6. Mr. Praphan Eamrungroj 7. Mr.Suttiluk Samranyoo 8. Mr. Yves Bernard Braibant 9. Mr. Strasser Arnaud Daniel Charles Walter Joachim* 10. Mr. Jacques Dominique Ehrmann* 11. Mr. Ulisses Kameyama* 12. Mr. Guillaume Pierre Antoine Marin Humbert* 13. Mr. Pedro Antonio Arias Douce* Directors Who Resigned in 2011 1. Mr. Suthichart Chirathivat 2. General Winai Phattiyakul 3. Mr. Viet Hung Do* Remark: *Directors with foreign domicile.

5/5 2/5 5/5 3/5 5/5 5/5 2/5 5/5 5/5 5/5 4/5 3/5 5/5

3/3 0/3 3/3 2/3 2/3 3/3 2/3 3/3 3/3 2/3 3/3 2/3 3/3

8/8 2/8 8/8 5/8 7/8 8/8 4/8 8/8 8/8 7/8 7/8 5/8 8/8

March 9, 2011 (replaced Mr. Tos Chirathivat) March 9, 2011 (replaced Mr.Satit Rangkasiri)

April 27, 2011 (replaced Mr. Viet Hung Do)

5/5 5/5 3/5

0/3 0/3 0/3

5/8 5/8 3/8

Resigned on November 4, 2011. Resigned on November 7, 2011. Completed the term and announced his resignation on April 27, 2011.

The minutes of all the meetings were made in writing, certified by the Board of Directors, and retained. The minutes are available for review and auditing by the Board of Directors and any related person at any time.

Annual Repor t

2011

185

2. The Audit Committee The Audit Committee meets on a regular basis and submits a report to the Board of Directors. The secretary sends invitation letters together with the agenda, including any relevant corporate documents to all Audit Committee members 7 days in advance. The Audit Committee takes into consideration and conducts its duties as assigned, especially the review of the financial statements to ensure they were precise and acceptable, and the confirmation that the company's internal control and internal audit systems are appropriate and efficient. In 2011, the Audit Committee held 6 meetings as follows:
Frequencies of Attending Meetings Remarks

Mr. Nontaphon Nimsomboon Mr.Paitoon Taveebhol Dr. Chiradet Ousawat,Ph.D. General Winai Phattiyakul

5/6 1/6 6/6 5/6

Completed the term and announced his resignation on November 17, 2011. Replaced Mr. Nontaphon Nimsomboon Resigned on November 7, 2011.

3. The Corporate Governance Committee In the year 2011, the Corporate Governance Committee held 4 meetings as follows:
Frequencies of Attending Meetings Remarks

Mr. Suthichart Chirathivat Mr. Nontaphon Nimsomboon Mr.Paitoon Taveebhol Ms. Rumpa Kumhomreun Mrs. Patama Rawangpai Umphawa Mrs.Umawadee Rattana-Udom

2/4 4/4 2/4 4/4 2/4 2/4

Resigned on May 25, 2011. Appointed as Chairman of the Corporate Governance Committee on July 20, 2011. Replaced Mr. Suthichart Chirathivat on July 20, 2011.

Resigned on May 25, 2011. Replaced Mrs. Patama Rawangpai Umphawa on July 20, 2011.

186

Annual Repor t

2011

Internal Control, Internal Audit and Risk Management

Internal control The Company has set the responsibilities and authority for the operators and the Management to be stated in writing. This was done to control and protect the Companys assets and to receive the highest benefit. The responsibilities of the operators and Management were also divided accordingly together with the evaluation of the results, so to create appropriate balances and auditing. Risk management Big C Supercenter Public Limited Company established the Enterprise Risk Management System to be utilized as a tool for overseeing uncertain situations that could have a negative impact on the set targets of the Company. Therefore, there was continual development that would create confidence that the Companys set objectives and targets could cope with any changes and risks quickly and efficiently. This would result in creating confidence among shareholders and stakeholders that the administration of the Companys operations is transparent and has good corporate governance. For the administration of risks management, the Company evaluated the level of risks and established preventive measures for each issue together with the assessment of their control level. Also consideration was given to residual risks that were above the accepted level and a Risk Treatment Plan was created. Furthermore, there were key risk indicators used in continuously following up the outcomes. Therefore, the Company assigned a Risk Manager to be the person responsible for following up the assessment and drafting the report for the Management accordingly.

Corporate Governance Practices that the Company cannot comply

1. The Companys Chairman should be an independent director The Companys Chairman is not an independent director, as the Company believes that the Chairman should have the knowledge, skills, and experience in the retail business. Such qualifications will be of great benefit to the Company as the whole. 2. The Company should establish Remuneration and Recruiting Committees comprising more than 50 percent of independent directors The Company has assigned the Corporate Governance Committee to act as the Remuneration and Recruiting Committees concurrently. In the past, the Corporate Governance Committee has properly and efficiently performed such duties. The structure of the Remuneration and Recruiting Committees is the same as that of the Corporate Governance Committee, and it does not contain over 50 percent of independent directors in accordance with the Thai Institute of Directors (IOD) requirement. However, the Corporate Governance Committee was composed of 2 independent directors out of a total of 4 directors. 3. Policy that each member of the Board of Directors can serve as a member of the Board of no more than 3 companies The Company Board of Directors has considered and viewed that the companies which the directors served as the member of the Board of Directors are mostly the subsidiaries and the directors have the knowledge and abilities to oversee the business operation of the companies they served as the member of the Board of Directors. Although each director may serve as the member of the Board of Directors of other listed company or the subsidiaries more than 3 companies, he/she will be encourage to perform his/ her duties accordingly. Therefore, this will enable the Company not to set a policy on the number of companies or subsidiaries that each director can serve on.

Annual Repor t

2011

187

Big C
Being More Than Just a Retailer Since its establishment 18 years ago, Big C has always been an integrated par t of the Thai community. Big C is more than just a retailer. We are a genuine friend and family of consumers across Thailand. Ever yday, the Company strives to develop better quality of life for consumers nationwide in ever y possible way. Big Cs corporate social responsibility in 2011 focused on 3 main aspects that are of crucial impor tance to consumers quality of life: Education, Community Development & Assistance and Environment

Education

Big C Foundation is the focal point of Big Cs initiatives on education. Under the philosophy Big C Foundation
fostering dreams, smiles and happiness for the Thai communities, the Foundation contributed over 200 million Baht

Community Development & Assistance


Big C puts a strong emphasis on implementing projects that create long-lasting and positive impacts for the communities. Big C stores, with majority of store members being local residents, provided valuable inputs to Head Office on areas of support that communities need. Big Cs Head Office, in turn, tailors Big Cs community development & assistance projects to best serve local needs in line with the Companys philosophy. Highlights of Big Cs 2011 community development & assistance projects are:
1. Construction of a hospital, vocational training facility and retail store for local community:

to support and promote youth education since its establishment in 2002.


To suppor t education of Thai youths, in 2011, Big C Foundation:

Constructed of 2 new schools buildings worth 7 Million Baht for flood-affected schools nominated by Ministry of Education. To date, the Foundation has constructed 29 school buildings across Thailand. Granted 3,375 scholarships totaling 10.125 Million Baht to secondary school students nationwide. During the past 8 years, the Foundation has supported over 24,000 scholarships worth over 84 Million Baht to Thai students. Organized workshop on new teaching methods & techniques to sharpen teaching skills of elementary school science teachers in 19 provinces. Extended flood relief assistance to flood-affected students through Ministry of Education Provided 84 mini-library corners to libraries of floodaffected schools in commemoration of His Majesty the Kings 84th Birthday Anniversary
188
Annual Repor t

In 2011, Mr. Yves Braibant, CEO and President of Big C Supercenter, led an initiative to successfully raise a 9-MillionBaht fund, in cooperation with customers and business partners nationwide, for the construction of a community hospital for Thai residents in remote area to commemorate His Majesty the Kings 7th Cycle Birthday Anniversary. The Fund was presented to Tha Ton Royal Temple in Mae Aye District of Chiang Mai Province during the occasion that Mr. Braibant has been graciously granted the honour to lead Big C Supercenter PCL and Big C Foundation to present the Royal Katina Robe to this Royal Temple. This 30-bed community hospital will create access to primary and emergency medical treatments and improve

2011

quality of lives for the 3,000 households and 21,000 residents in Tha Ton subdistrict and vicinity. Hospital interpreters who speak local tribal dialects will also ensure accurate communication and understanding between patients and doctors. 2011 also witnessed the completion of two major community development projects initiated in 2010 by Mr. Yves Braibant in conjunction with Big C employees and business alliance. Since July 2011, the projects have been delivering long-term and sustainable benefits to local communities through vocational education, training and occupational support for members of local communities around Tha Ton subdistrict in Chiang Mai province. These projects are: Big C-Alliance Vocational Training Building, which Big C and business alliance raised a 6-millionbaht fund for its construction at Fang Vocational College (Tha Ton Campus), and Tha Ton Community Store, where Big C designed store layout, supported hardware and equipments and trained local store staff on marketing, accounting and

management techniques. These two projects have been actively transferring knowledge and expertise to local community members and contributing to the betterment of their quality of life.
2. Flood relief and assistance

Big C stands by the side of the Thai communities both in happy -- and especially during trying times. Throughout and after the 2011 flood crisis, Big C Supercenter PCL and Big C Foundation carried out numerous flood-relief and restoration efforts for flood victims nationwide, which can be summarized as follow: Donation of essential commodity items Under the campaign Thai Help Thai to Fight Flood, Big C sourced, arranged and dispatched over 40,000 relief bags to flood victims in 31 provinces in 2011. The project was done in close cooperation with suppliers, business partners, the Royal Thai Armed Forces, local authorities, the media, and most importantly, the customers enabling these relief bags to get to flood victims in hard-to-reach areas in a timely manner. The flood also gave rise to the Big C Volunteer Team comprising of 450 Big C employees and the general public throughout Bangkok and vicinity who regularly carried out floodrelief activities and post-flood cleaning and restoration. Standing by the side of flood victims During the time when flood surrounded many communities and cut off residences access to medical treatment, access to clean water and other crucial services, Big C kept as many stores open as long as we can to provide flood victims with much-need services, such as: Emergency medical center, in cooperation with Ministry of Health and non-governmental rescue organizations, to provide primary medical care and counseling to flood victims in areas surrounded by flood water and inaccessible by small vehicles. Donation storage and distribution center, in cooperation with the Red Cross and relief organizations, to store and distribute essential commodity items to flood victims. Temporary shelter for flood-affected residents and emergency response officials around Big C premises, free overnight parking for flood-affected residents and boat services to and from Big C in the area that are heavily inundated.
3. Suppor t to Local Community

Smile District (Amphur-Yim): In cooperation with Ministry of Interior, the 15 stores that Big C provided space for the Governments one-stop service since 2010 have become very popular among consumers who are looking for government documentation services with added convenience. Big C Smile Unit: In cooperation with Ministry of Interior, the joint Big C-Ministry of Interior team has visited over 110 communities in 2011 to provide local community members with everyday knowledge and basic necessities.
Annual Repor t

2011

189

OTOP and Agricultural Suppor t

Big C regularly supports local farmers and SMEs to promote local enterprises and support local community. In 2011, the Company continued to advance on projects such as: Happy Rice Project: In cooperation with the Chaipattana Royal Foundation, Big C helped flood-affected farmers grow rice and guarantee stable income to revitalize their livelihoods. Happy Rice, produced in accordance with GAP and GMP standards, has been available to the public in Big C since June 2011. OTOP Promotion Program: In cooperation with Ministry of Interior, Big C organized OTOP festivals at stores nationwide and carried over 300 SKUs of OTOP products. Blue Flag Program: In cooperation with Ministry of Commerce, to handle shortage and oversupply that affected price of agricultural products or consumers cost of living.

supply chain and logistic practices to further reduce carbon emission and fuel usage in Big C Supercenters supply chain to conserve the environment and reduce global warning. In 2011, Big C was the first retailer in Thailand and Southeast Asia to introduce new eco-friendly technology and innovations to develop the Companys trailer fleet to be able to the Companys fleet are operated in the most efficient and environment-friendly manner, able to transport more pallets, save more energy and reduce carbon dioxide emission by 47%. They are: Thermal blanket: a temperature-preserving pallet-cover with frozen gel pockets that are used to maintain chilled temperature for fresh food products up to 50 hours. The thermal blanket helps reduce the use of refrigerated trucks in Big Cs nationwide supply chain which in turn helps reduce carbon emission by up to 28%. Specialised Drop Deck Trailer: a new truck with special features that help maximize space usage and reduce the number of trips needed. In cooperation with Michelin Siam Group and Toll Logistics, Big Cs green trucks are equipped with these new technologies: 1. Moveable Mezzanine Floor to allow loading of various size pallets as double stacking of heavy pallets in order to utilize the full 100% volume capacity of the trailer. This special trailer will be able to carry 48 pallets and up to 57 tonnes per trip a significant increase from the capacity of a normal trailer; 2. Curtain-sided Trailer to allow easier and quicker loading and unloading; 3. Dedicated Transport Shuttles which are the results of Big Cs recent increase in economies of scale. Big C has studied the use of dedicated factory shuttles with the Companys large suppliers such as Unilever and Nestle and found that the use of dedicated shuttles and dedicated loading docks will significantly reduce shipping time and inventory. Big C aims for these new technology and innovations to save energy and reduce CO2 emissions by 1.8 million kilograms by 2014 -- to support the Ministry of Natural Resources and Environments effort in saving 84 million kilograms of carbon emissions to honthe Companys HM the Kings 84th Birthday Anniversary.
3. Big C Go-Go Green Marathon:

Environment
Big C employs its strength in having nationwide presence and being a part of consumers daily life to promote recycling and environmental conservation. In 2011, the Companys projects include:
1. Green Roof Project:

Big C, in partnership with Tetra Pak (Thailand) Co. Ltd. and Fiber Pattana Co. Ltd., initiated this project to promote the recycling of used beverage cartons normally discarded as garbage across the country. Under the Green Roof project, consumers are invited to bring used cartons to Big C, where they are collected and sent to Fiber Pattana to separate paper pulp from foil. The foil are then compressed, laminated and molded into a green roof a foil roof that can withstand heat, rain and reduce indoor temperature by 2 degrees Celsius. The roofs are then donated to the Friends of Pa Royal Foundation, who used the green roofs to build new houses for victims of natural disaster. In 2011, Big C stores nationwide received over 105,000 kilograms of beverage cartons from consumers, which had been converted into 5,300 roofs for over 130 houses.
2. Green Supply Chain Initiatives:

Reforestation is also one of Big Cs environmental priorities. In March 2011, we organized a Marathon competition participated by 1,000 runners and raised 500,000 baht to support Department of Forestrys reforestation project.

Big C attaches highest priority to m ake the Companys supply chain, opertated 24 h ours a day, most efficient and environmentally conscious. The Company has utilized innovation, new technology and sustainable
190
Annual Repor t

2011

Business Analysis & Report

Annual Repor t

2011

191

Board
of Directors Repor t

The Board of Directors is responsible for overall financial statements of the company and its subsidiaries and any financial information shown in the Annual Report. The financial statement was prepared in accordance with the accounting standard as generally accepted in Thailand, in which is also complied with major international accounting standards. The company chooses appropriate accounting policy and always acts accordingly together with careful discretion and the best estimation for such arrangements. This includes adequate disclosures of necessary information in remarks and appendix of the financial statements. The Board of Directors maintains the efficiency of the internal audit control system in order to be reasonably confident that records of any accounting information are accurate, through, complete and enough to maintain the companys assets. It is also aimed at substantially identify and acknowledge weaknesses to prevent malfeasance or inappropriate performances. In this regard, the Board of Directors of the company has appointed an Audit Committee, comprising the Independent Directors who are not Executives. The Audit Committees shall have the responsibilities relating to the quality of the report on financial statement and internal control system. The opinion of the Audit Committee with regards to these subjects appeared in the report of the Audit Committee as shown in the Annual Report The Board of Directors considered that, in general, the internal control system of the company has achieved satisfactory level. It can also reasonably ensure the reliability of the company and its subsidiaries accounting system as of December 31, 2011.

(Mr. Akani Thapthimthong) Chairman of the Board

(Mr.Yves Bernard Braibant) Chief Executive Officer & President

192

Annual Repor t

2011

Management
Discussion and Analysis
As our annual report cover says, the Company ends the year 2011 in every way Bigger and Better. This year was a year of changes and challenges. It was also a year of hard work and successful execution. The Companys position has significantly strengthened and it is better equipped than ever to compete in its market place. From below you can find the major highlights, challenges, and changes for the year 2011: Carrefour integration The year 2011 marked a great transformation of the Company as it integrated Carrefour Thailands operations to its own operations. On 5 January 2011, the Extraordinary General Meeting of shareholders No.1/2011 approved the acquisition of 100 percent shareholding in CenCar Group. On 7 January 2011 (the acquisition date), the Company paid Euro 851 million (equivalent to Baht 34,030 million) for the business and settled liabilities to the financial institutions amounting to Baht 5,913 million on behalf of Nava Nakarintr Limited and SSCP (Thailand) Limited. On 21 September 2011, the Company entered into settlement agreement to adjust purchase price on business acquisition amounting to approximately Euro 6 million or equivalent to approximately Baht 255 million. The payment was made on 3 October 2011 making the total cash acquisition cost of Baht 34,285 million. To acquire this business, the company made a repayable loan of Baht 38,500 million with a 1 year term. This loan also included an option to extend the repayment period for another 6 months without any collateral. During the year company repaid Baht 2,000 million of this loan, ending the year with Baht 36,500 million of the loan outstanding. During the year the Company assessed the fair value of identifiable assets acquired and liabilities assumed at the acquisition date. This assessment was completed within the period of twelve months from the acquisition date allowed by Thai Financial Reporting Standard number 3 (revised 2009). During the measurement period, the Company obtained further information on the fair value of part of the assets and liabilities and has retrospectively adjusted the provisional amount recognised at the acquisition date. The adjustments caused property, plant and equipment and investment property increased by approximately Baht 4,228 million, leasehold right decreased by Baht 591.2 million, deferred tax assets increased by approximately 255 million, shortterm provisions increased by approximately Baht 51 million and deferred tax liability increased by approximately Baht 1,268 million. This strategic acquisition has proven extremely valuable for the Company as this gave it access to Bangkok city center and made the company a leader in terms of hypermarkets in major cities such as Bangkok, Phuket, Pattaya, Had Yai and Chiang Mai. The acquisition added 34 hypermarkets 8 supermarkets, and 1 proximity store to companys store network. This increased companys hypermarket and supermarket network from 71 to 105 and supermarkets from 2 to 10. All Carrefour stores were rebannered during second quarter of 2011 and whole integration process was finished by the end of July 2011. For the period from 7 January 2011 to 31 December 2011, these additional stores have contributed revenue and profit of approximately Baht 32,564 million and Baht 1,094 million, respectively, to the consolidated statement of comprehensive income. Organic expansion Beside the growth through integrating Carrefours stores, company continued its organic growth by opening 3 hypermarket, 2 Big C Market, 37 Mini Big C, and 21 Pure drugstores during the year. These openings brought the total number of stores to 108 hypermarkets, 12 Big C Market, 51 Mini Big C, and 50 Pure drugstores, or a total of 221 stores. Flooding During the fourth quarter of 2011, Thailand was hard hit by its worst flooding in decades. The Company had to temporarily close down 5 hypermarkets, 15 Mini Big C, 1 Pure and all our 4 distribution centers. By the end of the year 2011, all but 3 Mini Big C and 1 distribution center had been re-opened. In the face of this adversity, the Company and its employees rose again to meet the challenge and showed great flexibility to make it possible for the Company to keep serving our customers with much needed supplies. It quickly moved distribution center operations from the closed sites to 7 temporary sites and asked the suppliers, who could do so, to supply directly to our stores. When faced with supply shortages from suppliers, the Company searched for substitute suppliers and, in some cases, imported some basic items such as drinking water and noodles. The damages from the flooding are estimated at approximately Baht 645 million consisting of damages to inventory of Baht 105 million, business interruption loss of Baht 457 million and other damages of Baht

Annual Repor t

2011

193

83 million. Damages are covered under the Companys insurance contracts and the management believes that the Company will be able to recover for all losses from its insurance companies. Accordingly, the Company recorded the insurance recovery income in its financial statements for the year ended 31 December 2011. New accounting standards and changes to accounting policies. During the year the Company adopted new accounting standards and changed accounting policies. These dont have any significant impact to financial statements except the following accounting standard changes: TAS 12 Income Taxes and SIC21 Income Taxes, TAS 19 Employee Benefits, TAS 40 (revised 2009) Investment Property, and the following accounting policy changes: Revenue recognition from sales of goods - Customer loyalty programmes (changes the way issued customer loyalty program points are treated), Inventories (inventory costs are recalculated by allocating cash receipts from suppliers regarding the purchase of products as a part of the ending balance of inventories). The effect of application of new accounting standards and changes in accounting policies during the year was a decrease of the profit of Baht 380 million in 2011 and Baht 71 million in 2010. The cumulative effect of these changes and restatement of the financial statements was a reduction of the beginning balance of retained earnings of Baht 357 million in 2011 and Baht 304 million in 2010. (You can find more detailed explanations from notes 3 and 5 in notes to financial statements.) Depreciation policy change During the year the Company reviewed useful lives of its assets to better reflect the expected pattern of the future economic benefits. This exercise led the Company and its subsidiaries to change the estimated useful lives of assets. (You can find the details from the note 6.7 in notes to financial statements.) This change resulted in increasing the profit of the Company and its subsidiaries for the year ended 31 December 2011 by Baht 887 million (1.11 Baht per share).

the re-opening of our flagship Big C Rajdamri store in April 2011, and the continuing opening of new stores (3 hypermarket, 2 Big C Market, 37 Mini Big C, and 21 Pure drugstores), in particular during the second half of the year when the integration was completed, as well as the full year impact of 2010 openings. Rental and Ser vice Income from tenants
2011 2010 % change

- Rental and Service Income - Other Income Total

6,985 4,093 11,078

4,200 2,150 6,350

66.3 % 90.4% 74.5%

Rental and Service Income from tenants amounted to Baht 6,985 million in 2011 which represented an increase of Baht 2,785 million or 66.3% over the same period last year (14.0% for Big C standalone). This increase resulted mainly from additional lettable space from 5 new shopping malls opened during 2011, the acquisition of Carrefour stores, the reopening of Rajdamri store, occupancy rate maintained at high level of 95%, best practices in lettable space leasing introduced to ex-Carrefour stores and benefits from the alignment of tenants' rental structures and rates between Big C and Carrefour Thailand. Other Income Other Income include such income as compensation income, advertising income from suppliers for the advertisements placed in the Company and its subsidiaries' brochures, cash discounts received from suppliers, after sale service income and interest income. It amounted to Baht 4,093 million in 2011, which represented an increase of Baht 1,943 million or +90.4% over the last year as a result of the increase in brochure income and in compensation income arising from the 2010 fire incident and the 2011 floods (of respectively Baht 534 million and Baht 645 million). Gross Profit Gross Profit in 2011 stood at Baht 15,238 million, an increase of Baht 5,981 million or +64.6% over the same period last year. This reflects continuous improvements and the successful negotiations between Big C and its suppliers in the process of the integration of Carrefour Thailands operations. Selling and Administration Expenses Selling and Administration Expenses amounted to Baht 18,030 million in 2011 which represented an increase of Baht 6,411 million or +55.2% over the last year. This was reflecting the effect of the consolidation of Carrefour Thailands stores. Finance cost Finance cost for 2011 amounted to Baht 1,271 million which represented a sharp increase of Baht 1,265 million from Baht 6 million in 2010. This was due to interest costs related to the bridge loan of Baht 38,500 million contracted by the Company when it acquired Carrefour Thailands operations.

Financial Analysis
The operating results of the Company and its subsidiaries for the year ended 2011 reflected a net profit of Baht 5,260 million, compared to a net profit of Baht 2,833 million over the same period last year, which represents an increase of Baht 2,427 million, or 85.7%. The operating profit for 2011 amounted to Baht 8,286 million, an increase of Baht 4,298 million or 107.8% as compared to last year. These excellent results reflect the successful Carrefour integration and continued good performance of the Company. This years performance is based on the following items: Net Sales Net sales in 2011 amounted to Baht 102,563 million for the company and its subsidiaries, which represented an increase of Baht 32,704 million, or +46.8% over the same period last year (5.6% growth for Big C standalone). Retail sales growth in 2011 was driven by the integration of Carrefour Thailands operations,

194

Annual Repor t

2011

Cash Flow
The net cash flows from operating activities of the Company and its subsidiaries for year 2011 accounted for Baht 8,446 million or 8.2 percent of sales with an increase of Baht 1,663 million Baht or 24.5 percent over 2010. An increase in cash flows allowed the Company and its subsidiaries to have more flexibility to invest in new stores, remit dividend payment and repay the loans. At the end of 2011, cash and cash equivalents of the Company and its subsidiaries increased by Baht 2,290 million.

Financial Ratios
1.Average inventory days and account payable days In 2011, the Company and its subsidiaries have maintained the efficiency in working capital management during the year. Significant initiative during the year was the trade and credit term alignment negotiations that followed the Carrefour acquisition. Companys average account payable days for 2011 was 87 days. The average inventory days for 2011 was 29 days. Corporate income tax The Companys corporate income tax for 2011 amounted to Baht 1,754 million, an increase of Baht 605 million compared to last year. The Companys effective tax rate was 25%, lower than the statutory corporate tax rate of 30%. The lower effective tax rate for the year 2011 was mainly due to the positive impact from tax exemptions decided by the Revenue Department following the political unrest in 2010, as announced in The Royal Decree, as well as to the positive impact from adopting TAS 12 Income Taxes accounting standard for the first year which reflected the scheduled reduction of the statutory corporate tax rate to 23% in 2012 and 20% in 2013. 2. Current ratio The current ratio is derived from current assets divided by current liabilities, which was 0.3 times as of 31 December 2011, decreased from 2010 when it was 0.7 times. The reason was due mainly to an increase of current liabilities from the short term loan company entered into to finance Carrefour acquisition. 3.Total liabilities to shareholders equity At of 31 December 2011, the capital structure of the Company and its subsidiaries was composed of total liabilities in the amount of Bath 67,206 million and total shareholders equity of Baht 23,520 million. The ratio of total liabilities to shareholders equity was 2.9 times, largely due to increase in current liabilities from the short term loan to acquire Carrefour. 4. Profitability ratio In the beginning of 2011 the Company and its subsidiaries made a very important strategic acquisition of Carrefour (Thailand). During the year company ramped-up the integration effort allowing it to get into position to start reaping the synergies from the transaction. As a result, the profitability ratios increased significantly when compared to 2010. Gross profit margin increased from 13.3% in 2010 to 14.9% in 2011, operating profit margin increased from 5.7% in 2010 to 8.1% in 2011, and net profit margin from 3.7% in 2010 to 4.6% in 2011.

Analysis of the Balance Sheet


As at December 31, 2011, the Company and its subsidiaries had total assets of Baht 90,726 million, an increase of Baht 51,193 million when compared to the year 2010. An increase was caused by the integration of balance sheet from Carrefour acquisition and insurance claim receivable from flood incident. Also the cash and cash equivalents increased by Baht 2,290 million when compared with 2010. In regards to the liabilities, the Company and its subsidiaries had total liabilities of Baht 67,206 million, an increase of Baht 47,768 million when compared to the same period of last year effected by integration of balance sheet of Carrefour acquisition. The increase is mainly due to the outstanding bridge loan of Baht 36,500 million that the Company entered into when it acquired Carrefour. Trade accounts payable increased by Baht 8,538 million from the previous year. Deferred tax liability increased by Baht 1,237 million rising from the impact of adopting TAS 12 Income Taxes accounting standard for the first year which reflected the scheduled reduction of the statutory corporate tax rate to 23% in 2012 and 20% in 2013. Accrued expenses increased by Baht 948 million due to the related expenses of new store expansion of 3 hypermarket stores and 2 Big C Market stores, 37 Mini Big C stores, and 21 Pure drugstores.

Annual Repor t

2011

195

Risk
Factors

Government/Regulator y/Security
In 2011, there was severe flooding in Thailand. Although the government endeavored to prevent the situation from alleviating, the flooding resulted in severe widespread damage. With regards to the Company, many branches received an impact from the floods. This can be divided as follows: 5 hypermarkets, 15 mini Big Cs, 1 Pure, and 4 distribution centers. However, the Company had prepared a crisis management plan to deal with the flooding in advance. This enabled the Company to cope with the situation promptly and re-open its branches and distribution centers from November 2011 onwards. In addition, the Company had taken out insurance covering damage due to flood beforehand in order to distribute the risk and alleviate the damage from the flooding. For the retail business, following the government had approved a resolution for drafting a law for controlling the retail and wholesale business in December 2009, it appointed the Council of State to consider adjusting the law to be in line with the recommendations offered by the related parties. At present, the draft of the aforementioned law is with the Council of State. It is assumed that this will take some time before being considered by Parliament. With regard to this issue, the Company assigned the Legal and Taxation Division to closely follow up the progress, so to ascertain if there would be any impact on the Companys business operations and plan. This would prepare the Company for any implemented changes.

The situation of the ongoing violence in the three southern border provinces of Yala, Pattani and Narathiwat remains a source of increased concern. The Company still retained its strict security procedures as well as informed all staff to take precautions and be aware of any abnormalities. Therefore, the Company organized on-going training for staff on how to deal with emergency situations including alert measures in accordance with the Companys risk management policy. For this, the Company had insurance coverage to reduce any risks that could occur against the Companys property at all branches nationwide.

Financial risk
According to the Accounting Standards of Thailand No. 48 regarding Financial Instruments, the Company and its subsidiaries financial instruments include cash and cash equivalents, account receivables, rental and other income, loans given to subsidiaries/ loans from subsidiaries, short-term loans and trade accounts payable. The financial risks related to these financial instruments and risk management policies are as follows: 1. Credit risk Credit risk includes trade accounts receivable, loans given to subsidiaries/loans from subsidiaries, rental and other income. The Company has a strict administration policy and credit controls of an appropriate level with close monitoring of debt collection; thus, the Companys credit risk was low. 2. Interest rate risk Interest rate risk includes the risk on bank deposits, shortterm loans from financial institutions, assets and financial debts. During the year company entered into a short term loan to acquire Carrefour (Thailand). The loan term was 1 year. Its rate is floating and tied to 1-month THBFIX 1 month + margin. The interest rate followed the market situation and therefore the Company was exposed to an interest rate risk because of the fluctuating interest rate. 3. Exchange rate risk The Company experienced a low risk from the exchange rate, as a result of the Company had signed loan agreements denominated in Thai Baht only and most of these loans were for sales of goods purchased domestically.

196

Annual Repor t

2011

The Audit

Committees Repor t

To the shareholders of Big C Supercenter Public Company Limited The Audit Committee of the Big C Supercenter Public Company Limited (the Company) comprises three independent directors who are qualified in financial accounting and management. In the year 2011, there were changes in the positions of the Chairman and Members of the Committee. Mr. Nontaphon Nimsomboon resigned from the position of Chairman on 17 November, 2011, and disclosed his intention of not holding the position again. This was due to the fact that he had performed his duties for 12 years, and to comply with the Securities and Exchange Commissions guideline for the Audit Committee. The Company had appointed Mr. Paitoon Taveebhol to be the new Chairman. Additionally, the Company was in the process of searching for another Member as General Winai Phatthiyakul resigned from his position on 7 November, 2011. Consequently, the Companys Audit Committee comprised Mr. Paitoon Taveebhol as Chairman, who was qualified in accounting and finance, and Dr. Chiradet Ousawat as the Member. During 2011, the Audit Committee had a total of 6 meetings. In the first 5 meetings, the Committee comprised Mr. Nontaphon Nimsomboon as Chairman and Dr. Chiradet Ousawat and General Winai Phatthiyakul as the Members. The final meeting consisted of Mr. Paitoon Taveebhol as Chairman and Dr. Chiradet Ousawat as the Member. The Audit Committee continuously consulted and exchanged opinions with the External Auditor, Management, and Internal Auditor on various major issues. The completed works of the Audit Committee, as well as recommendation on various issues during the year 2011 are summarized as follows: Accuracy and reliability of the Company s financial statements The Audit Committee reviewed the Companys financial statements for each quarter, the annual financial statements, significant accounting policies, and the financial report coupled with the consideration of the audit scope, audit plan, audit methods and detected issues, jointly investigated by the Management and the External Auditor. The Audit Committee came to conclusion that the accounting and financial reporting processes under the Companys

internal controls were effective. The financial statements presented the financial status and results of the Companys operations as being accurate in accordance with general accepted accounting principles. Furthermore, the disclosure of information in the financial statements was also adequate and on time for the benefit of the Companys shareholders and sufficient for decision making by the investors. Adequacy of internal control, internal audit, risk management, and good corporate governance The Audit Committee reviewed the audit results from both Internal Audit Department and the External Auditors regarding the assessment of the internal control, risk management, and good corporate governance, as well as the remediation actions of the management regarding the recommendations in the audit reports. This also included the consideration of the internal process of whistleblower system and complaint handling. The Audit Committee had the opinion that the internal control of the Company was adequate, appropriate, and effective. This included the internal environment, risk assessment, control activities, information and communication, and monitoring system. In addition, the Audit Committee reviewed the annual risk-based audit plan, performance of the Internal Audit Department, as well as the regularly meeting with the head of Internal Audit Department without the attending of Management. The Audit Committee concluded that the internal audit was conducted with independence and appropriateness. Compliance with Secur ities and Exchange Commission (SEC) laws, the Stock Exchange of Thailands (SETs) requirements, and applicable laws The Audit Committee gave precedence to the follow up of the Company to comply with Securities and Exchange Commission (SEC) laws, the Stock Exchange of Thailands (SETs) requirements, and applicable laws; for example, the Securities and Exchange Act B.E. 2535 that was further amended by the Securities and Exchange Act (No. 4) B.E.2551, and the Public Limited Company Act B.E. 2535 that was further amended by the Public Limited Company Act (No. 3) B.E. 2551, the Computer Crimes Act B.E. 2550, the Labor Law, labor contracts, and commitments that could arise from contracts with external entities and other requirements. The Audit Committee regularly monitored the Companys Legal Director and the External Auditor to report, explain, and answer questions relating to the above-mentioned laws and regulations.

Annual Repor t

2011

197

The Audit Committee considered that the Company had fully complied with all applicable regulatory requirements accurately, appropriately and in a timely manner. Transactions with potential conflicts of interest The Audit Committee paid attention to transactions with potential conflicts of interest and has involved the External Auditor in the review of related transactions or those with potential conflicts of interest to ensure conformance to the applicable law and SETs regulations. The Audit Committee considered these related transactions part of the normal course of business with regular commercial conditions sensible and fair conditions, and in the best interests of the Company, as well as the Company sufficiently disclosed the information to the financial statement.

Suitability, consider ation, selection, and endorsement of the External Auditor The Audit Committee took into consideration the independence, performance and experience of the External Auditor as well as appropriateness of the audit fee in order to ensure the satisfactory of performance of the External Auditor which able to provide beneficial information to stakeholders. The Audit Committee proposed to the Board of Directors for the approval from the shareholders meeting for the appointment of Ms. Kamontip Lertwitworatep, auditor license no. 4377 and/or Mr. Wichart Loketkrawee, auditor license no. 4451, and/or Ms. Siriwan Suratepin, auditor license no. 4604 of Ernst and Young Office Limited to be the Company's External Auditors for the year 2012 with the audit fees for the Company and its subsidiaries at 7,518,000 Baht. Overall view and remar ks as a result of performance under the char ter The Audit Committee continuously regularly reviewed adjusting the Audit Committee Charter to be more appropriate, as well as conducted a self-assessment of its performance which consists of reviewing its composition, activities, and dealing with the Management and the External Auditor accordance with the best practice guidelines from the Stock Exchange of Thailand and the Audit Committee Charter. The Audit Committee came to the conclusion that the scope and performance were in line with the Audit Committee Charter that further enhanced the good Corporate Governance of the Company in an appropriate manner.

Mr. Paitoon Taveebhol Chairman of the Audit Committee 9 March 2012

198

Annual Repor t

2011

Repor t of the

Corporate Governance Committee


The Corporate Governance Committee held and implemented the Companys business operations in accordance with the policy of good corporate governance that has received the approval from the Companys Board of Directors, and also followed the principles and regulations of the Stock Exchange of Thailand. Therefore, the Committee performed the role of corporate governance of the company as well as continuously conducted and developed its duties up to the present time. The Committee realized that the corporate governance was a key factor in building confidence with investors, customers, and all related stakeholders and laid the foundations for sustainable business development of the Company. In 2011, a total of 4 Corporate Governance Committee meetings were held. The objectives of these meetings were to establish the policy, review the working plan, and follow up the outcomes of the functions of corporate governance that were to be in accordance with the established corporate governance policy and plans by retaining the standards to be of a satisfactory level for future development. The Company still provided opportunities for shareholders to have the right to propose agenda items and nominate qualified persons to take up a position on the Board in the annual general meeting of shareholders as well as submit any enquiries in advance that required addressing in the annual general meeting of shareholders, this was published on the Companys website. In addition, the Corporate Governance Committee progressed in providing knowledge relating to the practices of the policy of corporate governance to the Board of Directors and Management regularly where determined that the Company did review and evaluate the corporate governance by itself (Corporate Governance Self Rating) in order to know the corporate governance performance of the Company, and data were obtained from self-evaluation to be used for the adjustment of the Companys continuous development. In providing opportunities for complaints that were in line with the principles of corporate governance, the Company opened a communications channel for shareholders, customers, and the related stakeholders to lodge a complaint whenever they saw an issue of corruption and/or dishonesty with the Secretary of the Corporate Governance Committee (Ms. Rumpa Kumhomreun, CFO and Vice President of the Accounting and Finance Department) Email: kurumpa@bigc.co.th or send all related documents to the Office of the Vice President of the Accounting and Finance Department, 97/11, 7th Floor, Ratchadamri Road, Lumpini, Pathumwan, Bangkok 10330 Tel.: 02 655 0666 Ext. 4062. In 2011,the Corporate Governance Committee conducted the following aspects:

Reviewed and adjusted the Corporate Governance Charter


and disseminated the aforesaid Charter on the Companys website. Submitted the annual report that reported the practices of corporate governance to the Board of Directors and Management in the Board of Directors Meeting. Reviewed and scrutinized the Companys performance in accordance with the related laws and followed the set principals of the Stock Exchange of Thailand and the Securities and Exchange Commission. Determined the standards for reporting the conflict of interest of the Board of Directors and Management including business partners. Supported the modification of the internal auditing structure of the Company by coordinating with the Auditing Committee. Arranged a Code of Conduct Guideline to be utilized as a mechanism for conducting business in a creative manner for the Board of Directors and Management of all levels. Generated understanding and gave high priority to Corporate Social Responsibility (CSR).

In 2011, the Company obtained the evaluation of the CG Rating from the Thai Institute of Directors Association (IOD) that showed a level of Very Good. This clearly reflected the intention of the Companys business operations under the principles of good corporate governance that will create added value as well as stable continuity for the Company. In addition, this will further enhance the benefits for the shareholders and related stakeholders for the long term. The Corporate Governance Committee is very aware of its responsibilities and will continue to further develop.

(Mr. Nontaphon Nimsomboon) Chairman of the Corporate Governance Committee

Annual Repor t

2011

199

Repor t of the

Risk Management Committee


The Big C Supercenter Public Company Limited had the Risk Management Committee supervise and manage as well as organize the Companys risk management according to the strategic plan for the development of the enterprise risk management system in order to have prolonged efficiency. This had been supported with the cooperation from all levels of the Company. This can be summarized as follows: 1. Processes of risk management and risks of the Company The Company took into consideration and adjusted the processes of the risk management in order to generate confidence in the risk management and internal controls that were satisfactorily effective subject to the acceptable level of risk and appropriate for the ever-changing environment. The specific risks that impacted the strategies and operational plan had been identified, including strategic risk, operational risk, financial risk, and compliance risk. Therefore, a risk map was conducted in order to see the correlation between impact and likelihood of those risks. Furthermore, an evaluation of the effectiveness of the current internal controls was done, so to create a consequence of the residual risks for the Company overall. 2. Response to the risk of the Company For the risks that were higher than the acceptable level, the Risk Manager coordinated with the various related departments to initiate a Risk Treatment Plan. This was done to create confidence in those risks would receive the necessary appropriate risk management and internal controls. 3. Procedures for following up the r isk management Progress was made in operation of the set risk treatment plan and the major risks of the Company were successively followed up through the reports from the related departments. This would help them recognize the various incidents, which indicated the trends of the increasing risks and proceed with the prevention or solution in a timely manner before they could cause any negative impact on the Company. Moreover, the implementation of Key Risk Indicators (KRI) was conducted. This is a tool for measuring the activities that might have increased risks on the Company as well as an early warning system to search for the causes beforehand and solve them. 4. Risk management training The Company regularly conducted training for employees, especially new staff as a part of the New Employee Orientation Program. Thus, all new employees received knowledge about the major procedures of the Companys risk management in order to continue enterprise risk management process. 5. Crisis Management Plan The Company realized the importance of crisis management; consequently, it assigned the Risk Management Manager and representatives from the related departments create a Crisis Management Plan with some modifications that allowed it to have increased efficiency. Additionally, the Company organised the Crisis Management Committee comprising the executive from each department in order to conduct the practices according to the set plan and solve various problems that arose. With regard to the flooding that occurred in 2011, the Company received some negative impact, but was still able to conduct its business operations as usual. Thus, the Company conducted a crisis management plan for all branches and warehouses that were affected in which they were able to return to normalcy in a very short time. In accordance with the aforementioned, the Company believes that the procedures of risk management have been implemented and can be carefully followed up. Thus, this will further help the Company to accomplish its set objectives in accordance with the set business plan. Furthermore, this can create added value for the Company, and the shareholders and stakeholders of the Company will be informed of these initiatives, as well.

(Mr.Yves Bernard Braibant) Chairman of the Risk Management Committee

200

Annual Repor t

2011

Financial Data

Annual Report 2011

201

Repor t
of Independent Auditor Repor t of Independent Auditor
To the Shareholders of Big C Supercenter Public Company Limited

I have audited the accompanying consolidated statement of financial position of Big C Supercenter Public Company Limited and its subsidiaries as at 31 December 2011, the related consolidated statements of income, comprehensive income, changes in shareholders equity and cash flows for the year then ended, and have also audited the separate financial statements of Big C Supercenter Public Company Limited for the same period. These financial statements are the responsibility of the management of the Company and its subsidiaries as to their correctness and the completeness of the presentation. My responsibility is to express an opinion on these financial statements based on my audit. The consolidated financial statements of Big C Supercenter Public Company Limited and its subsidiaries and the separate financial statements of Big C Supercenter Public Company Limited for the year ended 31 December 2010, as presented herein for comparative purposes, were audited in accordance with generally accepted auditing standards by another auditor of our firm who expressed an unqualified opinion on those statements, under her report dated 21 February 2011. I conducted my audit in accordance with generally accepted auditing standards. Those standards require that I plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. I believe that my audit provides a reasonable basis for my opinion. In my opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Big C Supercenter Public Company Limited and its subsidiaries and of Big C Supercenter Public Company Limited as at 31 December 2011, and the results of their operations and cash flows for the year then ended, in accordance with generally accepted accounting principles.

Without qualifying my opinion on the aforementioned financial statements, I draw attention to Note 15 to the financial statements. On 7 January 2011, the Company acquired 100 percent shareholdings in CenCar Limited, Nava Nakarintr Limited, and SSCP (Thailand) Limited (collectively CenCar Group) from their former shareholders. The Company has assessed the fair value of identifiable assets acquired and liabilities assumed at the acquisition date and the assessment process has been completed in the fourth quarter of 2011 within the period of twelve months from the acquisition date allowed by Thai Financial Reporting Standard number 3 (revised 2009). During this measurement period, the Company obtained further information on the fair value of part of the assets and liabilities and has retrospectively adjusted the provisional amount recognised at the acquisition date, as mentioned in the notes to financial statements. In addition, as described in Note 3 and Note 5 to the financial statements, during the current year, the Company and its subsidiaries adopted a number of revised and new accounting standards issued by the Federation of Accounting Professions and new accounting policies, and applied them in the preparation and presentation of the financial statements. The Company and its subsidiaries have restated the financial statements as at 31 December 2010 and for the year then ended to reflect the changes in accounting policies resulting from the adoption of these new accounting standards and new accounting policies. In my opinion, the adjustments made for the preparation of the restated statements are appropriate and have been properly applied.

Wichart Lokatekrawee Certified Public Accountant (Thailand) No. 4451 Ernst & Young Office Limited Bangkok: 10 February 2012

202

Annual Report

Summar y of

Financial Data Analysis


Balance Sheets
2011
Assets

2010 (adjusted)1 5,132 5,129 2,241 12,502 14,640 361 12,030 39,533 16,442 1,608 18,050 1,388 19,438 20,095 39,533

(Unit: Million Baht) 2009 %

Cash and cash equivalents Inventories Other current assets Total current assets Property, plant and equipment Goodwill Other non-current assets Total Assets
Liabilities and shareholder s equity

7,422 8,941 4,538 20,901 21,300 26,722 21,803 90,726

8% 10% 5% 23% 23% 29% 24% 100%

13% 13% 6% 32% 37% 1% 30% 100%

1,951 5,785 1,860 9,596 23,145 3,957 36,698 13,308 3,376 16,684 1,081 17,765 18,933 36,698

5% 16% 5% 26% 63% 0% 11% 100%

Short-term loans Trade account payable Other current liabilities Total current liabilities Other non-current liabilities Total liabilities Shareholders equity Total liabilities and shareholders equity
1

36,500 24,980 2,462 63,942 3,264 67,206 23,520 90,726

40% 28% 3% 70% 4% 74% 26% 100%

0% 42% 4% 46% 4% 49% 51% 100%

0% 36% 9% 45% 3% 48% 52% 100%

The Company and its subsidiaries adopted the revised and new accounting standards and the changes in accounting policies.

Consolidated Income Statements


2011 Sales Cost of sales and service Gross Profit Rental, service and other income Total income Selling, services and administrative expenses Operation Income Finance cost Income before corporate tax Corporate tax Net income Minority interests Net income attributed to parent
1

% 100% 85% 15% 11% 26% 18% 8% 1% 7% 2% 5% 0% 5%

102,563 87,325 15,238 11,078 26,316 18,030 8,286 1,271 7,015 1,754 5,261 19 5,242

2010 (adjusted)1 69,859 60,602 9,257 6,350 15,607 11,619 3,988 6 3,982 1,149 2,833 17 2,816

% 100% 87% 13% 9% 22% 17% 6% 0% 6% 2% 4% 0% 4%

(Unit: Million Baht) 2009 % 68,058 63,796 4,262 12,530 16,792 12,625 4,167 111 4,056 1,172 2,884 16 2,868 100% 94% 6% 18% 25% 19% 6% 0% 6% 2% 4% 0% 4%

The Company and its subsidiaries adopted the revised and new accounting standards and the changes in accounting policies.
Annual Report 2011 203

Summar y of

Financial Data Analysis


Statements of cash flows
2011
Cash flows from operating activities

2010 (adjusted)1

(Unit: Million Baht) 2009

Profit before income tax Adjustments to reconcile profit before tax to net cash provided by operating activities Operating liabilities increase Net cash flows from operating activities
Net cash used in investing activities Cash flows from financing activities

7,015 2,200 770 8,445 41,069

3,981 1,368 1,434 6,783 2,016

3,063 2,610 378 6,051 1,160

Loans Dividend paid Decrease in minority interest Net cash used in financing activities Net increase (decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year
1

36,500 1,571 16 34,913 2,289 5,132 7,421

1,570 16 1,586 3,181 1,951 5,132

3,000 1,306 16 4,322 569 1,382 1,951

The Company and its subsidiaries adopted the revised and new accounting standards and the changes in accounting policies.

Financial Ratios
2011 Average inventory days Average account payable days Current ratio Gross profit margin Net profit margin Return on equity Return on assets Debt to equity ratio Earning per share Net book value per share
1

29 87 0.3 14.9 4.6 24 8 1.56 6.5 29.3

2010 (adjusted)1 33 90 0.7 13.3 3.7 14.4 7.4 3.5 25.1

2009 31 73 0.6 6.3 3.6 15.8 7.8 3.6 23.6

2008 30 71 0.4 7.5 3.7 17.3 7.9 0.2 3.6 21.7

2007 31 71 0.4 8.4 3.5 16.5 7.7 0.1 3.1 19.7

The Company and its subsidiaries adopted the revised and new accounting standards and the changes in accounting policies.
Annual Report 2011

204

Big C Supercenter Public Company Limited and its subsidiaries

Balance Sheets
As at 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements Note


Assets

Separate financial statements 2011 2010 (Restated)

2011

2010 (Restated)

Current assets Cash and cash equivalents Trade accounts receivable Rental and other service receivable Inventories Other current assets Total current assets Non-current assets Loans to subsidiary companies Investments in subsidiaries Investment properties Property, plant and equipment Goodwill Leasehold rights Other intangible assets Deferred tax assets Other non-current assets Total non-current assets Total assets 10 15 16 17 15.1, 20 19 18 29 14 15,582,276,683 21,300,354,337 26,722,032,240 5,046,726,892 114,405,129 689,811,500 369,839,704 69,825,446,485 90,726,090,539 7,977,774,161 14,640,466,553 360,621,352 3,261,160,927 126,095,401 358,832,352 306,183,663 27,031,134,409 39,533,108,902 4,798,762,664 36,615,863,347 8,029,992,821 13,361,901,837 3,184,441,590 113,193,400 361,818,095 320,819,241 66,786,792,995 84,899,313,343 2,142,191 2,299,408,358 6,881,131,523 12,801,522,288 3,168,949,549 125,611,797 345,748,360 306,183,654 25,930,697,720 38,709,776,090 8 9 11 12 13 7,421,571,489 274,292,171 2,255,955,856 8,941,111,269 2,007,713,269 20,900,644,054 5,131,800,224 179,764,544 1,027,503,694 5,128,971,993 1,033,934,038 12,501,974,493 4,701,240,886 3,554,985,934 1,984,170,561 6,260,407,882 1,611,715,085 18,112,520,348 5,071,242,773 743,007,558 981,404,556 4,959,284,068 1,024,139,415 12,779,078,370

The accompanying notes are an integral part of the financial statements.

Annual Report 2011

205

Big C Supercenter Public Company Limited and its subsidiaries

Balance Sheets (continued)


As at 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements Note


Liabilities and shareholders' equity

Separate financial statements 2011 2010 (Restated)

2011

2010 (Restated)

Current liabilities Short-term loans from financial institutions Trade accounts and other payables Current portion of unearned leasehold rights Loans from subsidiary companies Income tax payable Short-term provisions Other current liabilities Total current liabilities Non-current liabilities Unearned leasehold rights - net of current portion Provision for long-term employee benefits Deferred tax liabilities Other non-current liabilities Total non-current liabilities Total liabilities 24 29 25 168,581,328 211,915,816 1,307,586,294 1,575,491,507 3,263,574,945 67,205,935,582 164,717,039 133,724,242 70,600,890 1,019,409,069 1,388,451,240 19,438,003,265 151,252,568 182,673,058 322,241,087 1,194,344,506 1,850,511,219 64,176,648,720 158,660,618 133,724,242 70,600,890 981,383,171 1,344,368,921 21,334,436,263 23 21 22 36,500,000,000 24,979,652,895 9,848,185 10 660,831,452 251,038,142 1,540,989,963 63,942,360,637 16,441,782,115 11,941,724 287,840,803 156,169,026 1,151,818,357 18,049,552,025 36,500,000,000 21,449,294,685 6,853,834 2,567,414,144 390,008,994 134,427,212 1,278,138,632 62,326,137,501 16,098,820,875 8,446,826 2,450,169,183 190,068,967 156,169,026 1,086,392,465 19,990,067,342

The accompanying notes are an integral part of the financial statements.

206

Annual Report 2011

Big C Supercenter Public Company Limited and its subsidiaries

Balance Sheets (continued)


As at 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements Note


Shareholders' equity

Separate financial statements 2011 2010 (Restated)

2011

2010 (Restated)

Share capital Registered 825,000,000 ordinary shares of Baht 10 each Issued and fully paid up 801,386,574 ordinary shares of Baht 10 each Share premium Retained earnings Appropriated - statutory reserve Unappropriated Other components of sharehodlers equity Equity attributable to owners of the Company Non-controlling interests of the subsidiaries Total shareholders equity Total liabilities and shareholders equity 26 901,959,479 12,402,118,303 13,304,077,782 (65,753,698) 23,497,879,408 22,275,549 23,520,154,957 90,726,090,539 901,959,479 8,778,133,360 9,680,092,839 135,785,338 20,075,433,501 19,672,136 20,095,105,637 39,533,108,902 825,000,000 9,638,109,299 10,463,109,299 20,722,664,623 20,722,664,623 84,899,313,343 825,000,000 6,089,245,467 6,914,245,467 201,539,036 17,375,339,827 17,375,339,827 38,709,776,090

38

8,250,000,000

8,250,000,000

8,250,000,000

8,250,000,000

8,013,865,740 2,245,689,584

8,013,865,740 2,245,689,584

8,013,865,740 2,245,689,584

8,013,865,740 2,245,689,584

The accompanying notes are an integral part of the financial statements.

...................................................................................... Directors ......................................................................................

Annual Report 2011

207

Big C Supercenter Public Company Limited and its subsidiaries

Income statements
For the years ended 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements Note Revenues Sales Rental and service income Dividend income Other income Total revenues Expenses Cost of sales and service Selling and services expenses Administrative expenses Acquisition related cost Total expenses Profit before finance cost and corporate income tax Finance cost Profit before corporate income tax Corporate income tax Profit for the year Profit attributable to: Equity holders of the Company Non-controlling interests of the subsidiaries Earnings per share Basic earnings per share Profit attributable to equity holders of the Company 6.54 3.51 6.43 3.41 30 5,241,756,058 18,741,066 5,260,497,124 2,816,226,041 16,683,104 2,832,909,145 5,151,644,262 2,734,652,024 29 15.1 28 87,324,878,077 15,400,921,820 2,581,476,656 47,715,817 105,354,992,370 60,602,154,109 9,845,242,420 1,382,152,493 391,394,763 72,220,943,785 68,636,065,166 10,014,760,117 2,083,434,376 47,715,817 80,781,975,476 59,660,353,237 9,770,568,712 1,366,554,474 391,394,763 71,188,871,186 15 27 102,563,018,206 6,985,260,406 4,092,612,157 113,640,890,769 69,858,943,614 4,199,999,800 2,149,927,044 76,208,870,458 78,678,245,671 4,556,849,217 1,849,189,639 3,542,958,030 88,627,242,557 68,434,223,749 3,985,428,612 412,931,153 2,060,876,083 74,893,459,597 2011 2010 (Restated) Separate financial statements 2011 2010 (Restated)

8,285,898,399 (1,271,169,177) 7,014,729,222 (1,754,232,098) 5,260,497,124

3,987,926,673 (6,452,644) 3,981,474,029 (1,148,564,884) 2,832,909,145

7,845,267,081 (1,457,946,568) 6,387,320,513 (1,235,676,251) 5,151,644,262

3,704,588,411 (38,522,927) 3,666,065,484 (931,413,460) 2,734,652,024

The accompanying notes are an integral part of the financial statements.


208 Annual Report 2011

Big C Supercenter Public Company Limited and its subsidiaries

Statements of comprehensive income


For the years ended 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements 2011 Profit for the year Other comprehensive income: Net gain (loss) on cash flow hedges Amortised long-term investments Transfer net loss on cash flow hedges to investment in subsidiaries Acturial gain (loss) - net of tax Other comprehensive income for the year Total comprehensive income for the year Total comprehensive income attributable to: Equity holders of the Company Non-controlling interests of the subsidiaries 4,993,163,592 18,741,066 5,011,904,658 The accompanying notes are an integral part of the financial statements. 3,036,109,248 16,683,104 3,052,792,352 4,918,042,481 2,954,535,231 (835,327,082) 633,788,046 (47,053,430) (248,592,466) 5,011,904,658 201,539,036 489,750 17,854,421 219,883,207 3,052,792,352 (835,327,082) 633,788,046 (32,062,745) (233,601,781) 4,918,042,481 201,539,036 489,750 17,854,421 219,883,207 2,954,535,231 5,260,497,124 2010 (Restated) 2,832,909,145 5,151,644,262 Separate financial statements 2011 2010 (Restated) 2,734,652,024

Annual Report 2011

209

210

Big C Supercenter Public Company Limited and its subsidiaries


Annual Report 2011
Dividend paid Total income for the year (restated) Total other comprehensive income (restated) Decrease in non-controlling interests of the subsidiaries resulting from dividend paid Unappropriated retained earnings transferred to statutory reserve Balance as at 31 December 2010

Statements of changes in shareholder s equity


For the years ended 31 December 2011 and 2010

(Unit: Baht)

Consolidated financial statements


Equity attributable to the Companys shareholders
Other components of shareholders equity Other comprehensive income Retained earnings Unrealised loss on decline in value of long-term investments Difference resulting from additional purchase of investments in asubsidiary at a price higher than the net book value

Note Balance as at 31 December 2009 - as previously reported Cumulative effect of changes in accounting policies Balance as at 31 December 2009 - as restated 32

Issued and fully paid-up share capital

Share premium

Appropriated

Unappropriated

Net gain on cash flow hedges

Total other components of shareholders equity

Total equity attributable to shareholders of the Company

Equity attributable to non-controlling interests of the subsidiaries

Total shareholders equity

8,013,865,740

2,245,689,584

884,559,479

7,836,544,562

(489,750)


201,539,036

(65,753,698)

(66,243,448)

18,914,415,917

18,233,705

18,932,649,622

8,013,865,740

2,245,689,584

884,559,479

(304,373,979)

(489,750)

(65,753,698)

(66,243,448)

(304,373,979)

18,233,705

(304,373,979)

7,532,170,583 (1,570,717,685) 2,814,226,041 17,854,421

18,610,041,938 (1,570,717,685) 2,816,226,041 219,883,207

18,628,275,643 (1,570,717,685) 2,832,909,145 219,883,207


2,245,689,584


17,400,000 901,959,479


489,750


(65,753,698)


202,028,786

16,683,104

(15,244,673)

(17,400,000) 8,778,133,360


201,539,036


135,785,338


20,075,433,501

(15,244,673)

26

8,013,865,740

19,672,136

20,095,105,637

The accompanying notes are an integral part of the financial statements.

Big C Supercenter Public Company Limited and its subsidiaries

Statements of changes in shareholder s equity (continued)


For the years ended 31 December 2011 and 2010

(Unit: Baht)

Consolidated financial statements


Equity attributable to the Companys shareholders
Other components of shareholders equity Other comprehensive income Retained earnings Unrealised loss on decline in value of long-term investments Difference resulting from additional purchase of investments in asubsidiary at a price higher than the net book value

Note Balance as at 31 December 2010 - as previously reported Cumulative effect of changes in accounting policies Balance as at 31 December 2010 - as restated Dividend paid Total income for the year Total other comprehensive income Decrease in non-controlling interests of the subsidiaries resulting from dividend paid Balance as at 31 December 2011 32

Issued and fully paid-up share capital

Share premium

Appropriated

Unappropriated

Net gain on cash flow hedges

Total other components of shareholders equity

Total equity attributable to shareholders of the Company

Equity attributable to non-controlling interests of the subsidiaries

Total shareholders equity

8,013,865,740

2,245,689,584

901,959,479

9,135,190,882

201,539,036

(65,753,698)

135,785,338

20,432,491,023

19,672,136

20,452,163,159

8,013,865,740

2,245,689,584

901,959,479

(357,057,522)

201,539,036

(65,753,698)

135,785,338

(357,057,522)

19,672,136

(357,057,522)

8,778,133,360 (1,570,717,685) 5,241,756,058 (47,053,430)

20,075,433,501 (1,570,717,685) 5,241,756,058 (248,592,466)

20,095,105,637 (1,570,717,685) 5,260,497,124 (248,592,466)


8,013,865,740


2,245,689,584


901,959,479


(201,539,036)


(65,753,698)


(201,539,036)

18,741,066

(16,137,653) 22,275,549

12,402,118,303

(65,753,698)

Annual Report 2011 211

23,497,879,408

(16,137,653) 23,520,154,957

The accompanying notes are an integral part of the financial statements.

212

Big C Supercenter Public Company Limited and its subsidiaries

Annual Report 2011


Dividend paid

Statements of changes in shareholder s equity (continued)


For the years ended 31 December 2011 and 2010

(Unit: Baht)

Separate financial statements


Other components of shareholders equity Other comprehensive income Retained earnings Issued and fully paid-up share capital Unrealised loss on decline in value of long-term investments Total other components of shareholders equity

Note Balance as at 31 December 2009 - as previously reported Cumulative effect of changes in accounting policies Balance as at 31 December 2009 - as restated 32 5

Share premium

Appropriated

Unappropriated

Net gain on cash flow hedges

Total shareholders equity

8,013,865,740

2,245,689,584

807,600,000

5,222,960,662 (298,103,955) 4,924,856,707 (1,570,717,685) 2,734,652,024 17,854,421 (17,400,000)

(489,750)


201,539,036

(489,750)

16,289,626,236 (298,103,955) 15,991,522,281 (1,570,717,685) 2,734,652,024 219,883,207

8,013,865,740

2,245,689,584

807,600,000

(489,750)

(489,750)


2,245,689,584


17,400,000


489,750


202,028,786

Total income for the year (restated) Total other comprehensive income for the year (restated) Unappropriated retained earnings transferred to statutory reserve Balance as at 31 December 2010 - as restated 26

8,013,865,740

201,539,036

201,539,036

17,375,339,827

825,000,000

6,089,245,467

The accompanying notes are an integral part of the financial statements.

Big C Supercenter Public Company Limited and its subsidiaries

Statements of changes in shareholder s equity (continued)


For the years ended 31 December 2011 and 2010

(Unit: Baht)

Separate financial statements


Other components of shareholders equity Other comprehensive income Retained earnings Issued and fully paid-up share capital Unrealised loss on decline in value of long-term investments Total other components of shareholders equity

Note Balance as at 31 December 2010 - as previously reported Cumulative effect of changes in accounting policies Balance as at 31 December 2010 - as restated Dividend paid Total income for the year Total other comprehensive income for the year Balance as at 31 December 2011 32 5

Share premium

Appropriated

Unappropriated

Net gain on cash flow hedges

Total shareholders equity

8,013,865,740

2,245,689,584

825,000,000

6,442,234,775 (352,989,308)

201,539,036

201,539,036

17,728,329,135 (352,989,308)

8,013,865,740

2,245,689,584

825,000,000

201,539,036

201,539,036

6,089,245,467 (1,570,717,685) 5,151,644,262 (32,062,745) 9,638,109,299

17,375,339,827 (1,570,717,685) 5,151,644,262 (233,601,781) 20,722,664,623


8,013,865,740


2,245,689,584


825,000,000


(201,539,036)


(201,539,036)

The accompanying notes are an integral part of the financial statements.

Annual Report 2011 213

Big C Supercenter Public Company Limited and its subsidiaries

Cash flows statements


For the years ended 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements 2011


Cash flows from operating activities

Separate financial statements 2011 2010 (Restated)

2010 (Restated)

Profit before tax Adjustments to reconcile profit before tax to net cash provided by (paid from) operating activities: Depreciation and amortisation Allowance (reversal) for impairment of property, plant and equipment and leasehold rights Amortisation of deferred income Allowance (reversal) for doubtful debt Decrease of inventory to net realisable value (reversal) Provision for contingent liabilities (reversal) Written off loan to subsidiary company Provision for long outstanding liabilities Provision for long-term employee benefits Unrealised gain on exchange Loss on long-term investment Loss on disposals/written off of property, plant and equipment and investment properties Written off intangible assets Dividend income from subsidiaries Interest income Interest expenses

7,014,729,222

3,981,474,029

6,387,320,513

3,666,065,484

3,307,076,114 (14,087,751) 1,770,750 82,911,659 154,079,178 22,150,202 20,690,868 (707,154) 52,595,995 96,079,957 (73,301,013) 1,261,632,700

2,539,618,788 82,000,000 (14,255,524) (3,198,026) (17,310,223) (24,822,580) 30,714,491 21,313,899 (3,351,713) 489,750 19,940,006 2,275,348 (3,165,915) 6,452,644

2,090,573,593 (5,525,291) (9,001,042) 10,193,396 66,749,992 (21,741,814) 19,515,535 (707,154) 2,961,439 (1,849,189,639) (248,041,242) 1,448,410,092

2,339,865,799 82,000,000 (8,446,826) (6,696,088) (18,030,924) (8,695,783) 1,637,280 30,714,491 21,313,899 (3,351,713) 489,750 19,795,714 2,275,348 (412,931,153) (3,296,555) 38,522,927

Income from operating activities before changes in operating assets and liabilities

11,925,620,727

6,618,174,974

7,891,518,378

5,741,231,650

The accompanying notes are an integral part of the financial statements.

214

Annual Report 2011

Big C Supercenter Public Company Limited and its subsidiaries

Cash flows statements (continued)


For the years ended 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements 2011


Cash flows from operating activities (continued)

Separate financial statements 2011 2010 (Restated)

2010 (Restated)

Operating assets (increase) decrease Trade accounts receivable Inventories Other current assets Other assets Operating liabilities increase (decrease) Trade accounts payable and other payables Other current liabilities Other non-current liabilities Cash flows from operating activities Cash paid for interest expenses Cash paid for corporate income tax Net cash flows from operating activities
Cash flows from investing activities

(25,270,517) (2,010,030,353) (1,885,215,346) (17,711,536) 2,929,449,909 67,371,641 171,723,694 11,155,938,219 (1,238,387,525) (1,471,982,275) 8,445,568,419

(39,660,249) 160,265,076 (16,820,598) (130,899,335) 697,962,374 657,617,735 105,522,454 8,052,162,431 (6,452,644) (1,262,419,627) 6,783,290,160

(2,805,792,999) (1,367,873,806) (1,822,130,389) (19,826,095) 5,146,750,237 191,746,167 199,332,573 7,413,724,066 (1,436,306,578) (750,418,752) 5,226,998,736

(55,613,069) 152,005,970 (15,562,739) (130,899,324) 718,743,585 633,175,638 103,780,643 7,146,862,354 (37,715,711) (1,056,280,113) 6,052,866,530

(Increase) decrease in loans to subsidiary companies Cash paid for acquisition of subsidiary companies (Note 15.1) Increase in investments in subsidiary (Note 15.2) Repayment debt of acquired subsidiary company Proceeds from sales of property, plant and equipment Cash paid for purchase of property, plant and equipment and investment properties Cash received from interest income Increase in intangible assets Increase in leasehold rights Dividend income from subsidiaries Net cash flows used in investing activities

(34,285,112,489) (2,983,486,281) 47,779,009 (3,693,412,506) 56,296,810 (39,546,423) (171,459,936) (41,068,941,816)

12,715,033 (1,807,829,487) 2,587,392 (9,762,639) (213,806,501)

1,116,806,212 (34,285,112,489) (31,342,500) (5,913,426,685) 3,014,622 (3,377,517,467) 225,968,114 (36,447,409) (194,659,936) 1,849,189,639

46,174,740 12,598,282 (1,794,134,125) 11,328,029 (9,696,239) (213,806,501) 412,931,153 (1,534,604,661)

(2,016,096,202) (40,643,527,899)

The accompanying notes are an integral part of the financial statements.

Annual Report 2011

215

Big C Supercenter Public Company Limited and its subsidiaries

Cash flows statements (continued)


For the years ended 31 December 2011 and 2010

(Unit: Baht) Consolidated financial statements 2011


Cash flows from financing activities

Separate financial statements 2011 2010 (Restated)

2010 (Restated)

Increase in short-term loans from financial institutions Repayment of short-term loans from financial institutions Increase in loans from subsidiary companies Dividend paid Dividend paid to non-controlling interest of the subsidiaries Net cash flows from (used in) financing activities Net increase (decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Supplemental cash flow information: Non cash items: Purchase of property, plant and equipment for which no cash has been paid

38,500,000,000 (2,000,000,000) (1,570,717,685) (16,137,653) 34,913,144,662

(1,570,717,685) (15,244,673) (1,585,962,358)

38,500,000,000 (2,000,000,000) 117,244,961 (1,570,717,685) 35,046,527,276

281,371,969 (1,570,717,685) (1,289,345,716)

2,289,771,265 5,131,800,224 7,421,571,489

3,181,231,600 1,950,568,624 5,131,800,224

(370,001,887) 5,071,242,773 4,701,240,886

3,228,916,153 1,842,326,620 5,071,242,773

246,926,442

163,454,099

192,421,792

166,580,757

The accompanying notes are an integral part of the financial statements.

216

Annual Report 2011

Big C Supercenter Public Company Limited and its subsidiaries

Notes to consolidated financial statements


For the years ended 31 December 2011 and 2010

1. General information
Big C Supercenter Public Company Limited (the Company) is a public company incorporated and domiciled in Thailand. Its parent company is Casino Guichard Perrachon which was incorporated in France. The Company is principally engaged in the hypermarket business. The registered address of the Company is 97/11, 6th Floor, Rajadamri Road, Lumpini, Pathumwan, Bangkok. As at 31 December 2011, the Company and its subsidiaries operate 221 stores (the Company only: 176 stores) (2010: the Company and its subsidiaries 117 stores and the Company only: 115 stores).

2. Basis of preparation
2.1 The financial statements have been prepared in accordance with accounting standards enunciated under the Accounting Profession Act B.E. 2547

and their presentation has been made in compliance with the stipulations of the Notification of the Department of Business Development dated 28 September 2011, issued under the Accounting Act B.E. 2543. The financial statements in Thai language are the official statutory financial statements of the Company. The financial statements in English language have been translated from the Thai language financial statements. The financial statements have been prepared on a historical cost basis except where otherwise disclosed in the accounting policies.
2.2 Basis of consolidation

a)

The consolidated financial statements include the financial statements of Big C Supercenter Public Company Limited (the Company), and the following subsidiary companies (the subsidiaries):

Annual Report 2011

217

Subsidiaries which were directly held by the Company

Companys name

Nature of business

Country of incorporation

Registered share capital 2011 2010 Million Baht Million Baht 300 1,300 80 180 200 1 10,000 162 1 157 300 1,300 80 180 200 1

Equity interest of the Company 2011 2010 Percent Percent 100.00 100.00 100.00 100.00 100.00 100.00 39.00 49.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00

Chiengmai Big C (2001) Co., Ltd. Dormant Central Superstore Limited Theparak Big C Limited Chiengrai Big C Co., Ltd. Surat Big C Limited Big C Distribution Co., Ltd. CenCar Limited SSCP (Thailand) Ltd. Nava Nakarintr Ltd. Rental of immovable assets and holding company Rental of immovable assets and holding company Rental of immovable assets Rental of immovable assets Dormant Retail Holding company Holding company

Thailand Thailand Thailand Thailand Thailand Thailand Thailand Thailand Thailand Lao Peoples Democratic Republic

Big C Supercenter (Lao) Co., Ltd. Retail and wholesales business

Indirect subsidiaries which were held by the Companys subsidiaries

Companys name

Nature of business

Country of incorporation

Registered share capital 2011 2010 Million Baht Million Baht

Equity interest of the Company 2011 2010 Percent Percent

Investment through Central Superstore Limited Central Pattaya Co., Ltd. Udon Big C Co., Ltd. Inthanon Land Co., Ltd. Rental of immovable assets Rental of immovable assets Rental of immovable assets Thailand Thailand Thailand 80 850 841 80 850 841 100.00 100.00 100.00 100.00 100.00 100.00

Investment through Theparak Big C Limited. Big C Fairy Limited Pharam II Big C Co., Ltd. Pitsanulok Big C Co., Ltd. Retail Rental of immovable assets Retail Thailand Thailand Thailand 440 5 1,050 440 5 1,050 96.82 99.99 92.38 96.82 99.99 92.38

Investment through SSCP (Thailand) Ltd. CenCar Limited Retail Thailand 10,000 61.00

Investment through Nava Nakarintr Ltd. SSCP (Thailand) Ltd. Holding company Thailand 162 51.00

218

Annual Report 2011

b)

Subsidiaries are fully consolidated as from the date of acquisition, being the date on which the Company obtains control, and continue to be consolidated until the date when such control ceases. The financial statements of Big C Supercenter (Lao) Co., Ltd., whose total assets included in the consolidated financial position as at 31 December 2011 amounted to approximately Baht 31 million, or 0.03% of the consolidated assets, were the management accounts which had not been audited by the auditor of this subsidiary.

c) d) e) f) g)

The financial statements of the subsidiaries are prepared using the same significant accounting policies as the Company. The assets and liabilities in the financial statements of overseas subsidiary company are translated to Baht using the exchange rate prevailing on the end of reporting period. Material balances and transactions between the Company and its subsidiary companies have been eliminated from the consolidated financial statements. The excess of the fair value of net assets at the date of the acquisition of the subsidiaries over related cost of investment is accounted as Goodwill in the consolidated statement of financial positions For the books of account, upon acquisition of additional shares of subsidiaries (repurchase shares from minority interest), the excess of cost of the investment at the acquisition date over the fair value of the net asset has been presented as other components of shareholders equity in statement of changes in shareholders equity under Difference resulting from additional purchase of investments in the subsidiary companies at a price higher than the net book value. Non-controlling interests represent the portion of profit or loss and net assets of the subsidiaries that are not held by the Company and are presented separately in the consolidated profit or loss and within equity in the consolidated statement of financial position.

h)

2.3 The separate financial statements, which present investments in subsidiaries under the cost method, have been prepared solely for the benefit of the public.

3. Adoption of new accou nting stan dards and chan ges in accou ntin g policies during the year
3.1 Adoption of new accounting standards during the year

The Company and its subsidiaries adopted a number of revised and new accounting standards, issued by the Federation of Accounting Professions, as listed below.
a) Accounting standards adopted by the Company and its subsidiaries in their financial statements for the year ended 31 December 2010

Accounting standards: Framework for the Preparation and Presentation of Financial Statements (revised 2009) TAS 27 (revised 2009) Consolidated and Separate Financial Statements Financial reporting standard: TFRS 3 (revised 2009) Business Combinations

Annual Report 2011

219

b) Accounting standards adopted by the Company and its subsidiaries in their financial statements for the year ended 31 December 2011.

Accounting standards: TAS 1 (revised 2009) TAS 2 (revised 2009) TAS 7 (revised 2009) TAS 8 (revised 2009) TAS 10 (revised 2009) TAS 11 (revised 2009) TAS 12 TAS 16 (revised 2009) TAS 17 (revised 2009) TAS 18 (revised 2009) TAS 19 TAS 23 (revised 2009) TAS 24 (revised 2009) TAS 26 TAS 28 (revised 2009) TAS 29 TAS 31 (revised 2009) TAS 33 (revised 2009) TAS 34 (revised 2009) TAS 36 (revised 2009) TAS 37 (revised 2009) TAS 38 (revised 2009) TAS 40 (revised 2009) Financial reporting standards: TFRS 2 TFRS 5 (revised 2009) TFRS 6

Presentation of Financial Statements Inventories Statement of Cash Flows Accounting Policies, Changes in Accounting Estimates and Errors Events after the Reporting Period Construction Contracts Income Taxes Property, Plant and Equipment Leases Revenue Employee Benefits Borrowing Costs Related Party Disclosures Accounting and Reporting by Retirement Benefit Plans Investments in Associates Financial Reporting in Hyperinflationary Economies Interests in Joint Ventures Earnings per Share Interim Financial Reporting Impairment of Assets Provisions, Contingent Liabilities and Contingent Assets Intangible Assets Investment Property

Share-Based Payment Non-current Assets Held for Sale and Discontinued Operations Exploration for and Evaluation of Mineral Resources

Financial Reporting Standard Interpretations: TFRIC 15 Agreements for the Construction of Real Estate Accounting Standard Interpretations: SIC 21 Income Taxes - Recovery of Revalued Non-Depreciable Assets SIC 25 Income Taxes - Changes in the Tax Status of an Entity or its Shareholders SIC 31 Revenue-Barter Transactions Involving Advertising Services

220

Annual Report 2011

These accounting standards do not have any significant impact on the financial statements, except for the following accounting standards.

TAS 12 Income Taxes (Early adopt before effective date) This accounting standard requires an entity to identify temporary differences, which are differences between the carrying amount of an asset or liability in the accounting records and its tax base, and to recognise deferred tax assets and liabilities under the stipulated guidelines. This accounting standard is effective for financial years beginning on or after 1 January 2013. However, the Company and its subsidiaries have selected to adopt this accounting policy in the current year and restated the prior years financial statements, presented for comparative purpose, as though the Company and its subsidiaries initially recognised the tax effects as deferred tax assets or liabilities. The cumulative effect of the changes in the accounting policy has been presented in Note 5 to the financial statements. TAS 19 Employee Benefits This accounting standard requires employee benefits to be recognised as expense in the period in which the service is performed by the employee. In particular, an entity has to evaluate and make a provision for post-employment benefits using actuarial techniques. The Company and its subsidiaries previously accounted for such employee benefits when they were incurred. The Company and its subsidiaries have changed this accounting policy in the current year and recognise the liability in the transition period retrospectively as though the Company and its subsidiaries initially recorded these employee benefit expenses. The cumulative effect of the changes in the accounting policy has been presented in Note 5 to the financial statements. TAS 40 (revised 2009) Investment Property This accounting standard requires entities to choose to recognise investment property either under the cost model (with disclosure of fair value in the notes to financial statements) or the fair value model, whereby changes in fair value are to be recognised in profit or loss. Investment property was previously recognised under the caption of Property, Plant and Equipment, which is measured using the cost model. In adopting the new accounting policy, the Company and its subsidiaries separately present investment property and measure it using the cost model, commencing in the current year. The cumulative effect of the changes in the accounting policy has been presented in Note 5 to the financial statements.
3.2 Changes in accounting policies in the current year

Revenue recognition from sales of goods - Customer loyalty programmes Certain sales consideration is allocated to the points issued to customers which can be redeemed for discounted goods or services in the future, with the consideration allocated to the points equal to their fair value. The fair value of the points issued is deferred and recognised as revenue when the points are redeemed and the Company and its subsidiaries fulfil their obligations to supply awards. The Company and its subsidiaries have restated the prior years financial statements, presented for comparative purpose, as though the Company and its subsidiaries initially applied such accounting policy. The cumulative effect of the changes in the accounting policy has been presented in Note 5 to the financial statements. Inventories The Company and its subsidiaries have recalculated costs of inventories by allocating cash receipts from suppliers regarding the purchase of products as a part of the ending balance of inventories. The Company and its subsidiaries have restated the prior years financial statements, presented for comparative purpose, as though the Company and its subsidiaries initially applied such accounting policy. The cumulative effect of the changes in the accounting policy has been presented in Note 5 to the financial statements.

Annual Report 2011

221

3.3 The effect of application of new accounting standards and changes in accounting policies during the year

(Unit: Thousand Baht) For the years ended 31 December Separate Consolidated financial statements financial statements 2011 2010 2011 2010 Increase (decrease) in profit Income taxes Employee benefits Revenue recognition from sales of goods - Customer loyalty programmes Inventories (92,376) (20,691) (40,134) (227,212) (380,413) (64,263) (21,582) 896 14,143 (70,806) (249,311) (19,515) (40,134) (221,377) (530,337) (65,715) (21,582) 896 13,394 (73,007)

4. New accounting standards issued during the years not yet effective
The Federation of Accounting Professions issued the following new/revised accounting standards that are effective for fiscal years beginning on or after 1 January 2013. Accounting standards TAS 20 (revised 2009) Accounting for Government Grants and Disclosure of Government Assistance TAS 21 (revised 2009) The Effects of Changes in Foreign Exchange Rates Accounting Standard Interpretations: SIC 10 Government Assistance - No Specific Relation to Operating Activities The Companys management believes that these accounting standards will not have any significant impact on the financial statements for the year when they are initially applied.

5. Cum ulativ e eff ect of changes in accounting policies dur ing the current period
During the current year, the Company and its subsidiaries made the changes to their significant accounting policies described in Note 3 to the financial statements, as a result of the adoption of revised and new accounting standards and the changes in their accounting policies. The cumulative effect of the changes in the accounting policies has been separately presented in the statements of changes in shareholders equity. The cumulative effect of the changes in accounting policies due to the adoption of new accounting standards and the changes in the Companys and its subsidiaries accounting policies and restatement of the financial statements, on the beginning balance of retained earnings for 2011 and 2010, comprises of the following: Consolidated financial statements 2011 2010 Increase (decrease) in beginning balance of retained earnings Cumulative effect of changes in accounting policies: Employee benefits Revenue recognition from sales of goods - Customer loyalty programmes Inventories Income taxes (Unit: Thousand Baht) Separate financial statements 2011 2010

(133,724) (13,053) (498,512) 288,232 (357,057)

(137,916) (13,949) (512,654) 360,145 (304,374)

(133,724) (13,053) (481,360) 275,148 (352,989)

(137,916) (13,949) (494,753) 348,514 (298,104)

222

Annual Report 2011

The amount of adjustments affecting the financial statements as at 31 December 2010 and for the year ended 31 December 2010 was summarised below. (Unit: Thousand Baht) 31 December 2010 Consolidated Separate financial statements financial statements
Statements of financial position

Increase (decrease) in assets Inventories Investment properties Property, plant and equipment Deferred tax assets Increase (decrease) in liabilities and shareholders equity Other current liabilities Provision for long-term employee benefits Deferred tax liabilities Unappropriated retained earnings

(498,512) 7,977,774 (7,977,774) 358,832 (139,680) 13,053 133,724 70,600 (357,057) (139,680)

(481,360) 6,881,132 (6,881,132) 345,748 (135,612) 13,053 133,724 70,600 (352,989) (135,612) (Unit: Thousand Baht) 31 December 2010 Separate financial statements

Consolidated financial statements


Income statements/Statements of comprehensive income

Increase (decrease) in revenues Sales Rental and service income Other income Net decrease in revenues Decrease (increase) in expenses Cost of sales Selling expenses Administrative expenses Corporate income tax Net decrease in expenses Decrease in profit attributable to equity holders of the Company Increase (decrease) in other comprehensive income Actuarial gain - net of tax Decrease in comprehensive income attributable to equity holders of the Company Decrease in basic earnings per share (Baht)

(377,320) (15,002) (7,251,469) (7,643,791) 5,730,686 2,040,255 (133,693) (64,263) 7,572,985 (70,806) 17,854 (52,952) (0.07)

(377,320) (24,774) (6,999,525) (7,401,619) 5,478,067 2,034,355 (118,095) (65,715) 7,328,612 (73,007) 17,854 (55,153) (0.07)
Annual Report 2011

223

6. Significant accounting policies


6.1 Revenue recognition

Sales of goods Sales of goods are recognised when the significant risks and rewards of ownership of the goods have passed to the buyer. Sales are the invoiced value, excluding value added tax, of goods supplied after deducting discounts and allowances. Sales of goods - Customer loyalty programmes The Company and its subsidiaries operate a loyalty programme which allows customers to accumulate points when they purchase products in the Companys and its subsidiaries retail stores. The points can then be redeemed for discounted goods or services in the future. Certain sales consideration is allocated to the points issued, at their fair value. The fair value of the points issued is deferred and recognised as revenue when the points are redeemed and the Company and its subsidiaries fulfill their obligations to supply awards. Rental and service income Rental and service income are recognised proportionately over the term of the lease and service agreements. Interest income Interest income is recognised on an accrual basis based on the effective interest rate. Dividends Dividends are recognised when the right to receive the dividends is established.
6.2 Cash and cash equivalents

Cash and cash equivalents consist of cash in hand and at banks, and all highly liquid investments with an original maturity of three months or less and not subject to withdrawal restrictions.
6.3 Trade accounts receivable and allowance for doubtful accounts

Trade accounts receivable are stated at the net realisable value. Allowance for doubtful accounts is provided for the estimated losses that may be incurred in the collection of receivables. The allowance is generally based on collection experiences and analysis of debt aging.
6.4 Inventories

Inventories are valued at the lower of average cost and net realisable value. Costs of inventories are presented net of cash receipts from suppliers which are related to the purchase of inventories.
6.5 Investments

Investments in subsidiaries are accounted for in the separate financial statements using cost method.
6.6 Investment proper ties

Investment properties are measured initially at cost, including transaction costs. Subsequent to initial recognition, investment properties are stated at cost less accumulated depreciation and allowance for loss on impairment (if any). Depreciation of investment properties is calculated by reference to their costs on the straight-line basis over estimated useful lives within 20 - 30 years or lease period. Depreciation of the investment properties is included in determining income. On disposal of investment properties, the difference between the net disposal proceeds and the carrying amount of the asset is recognised in profit or loss in the period when the asset is derecognised. The fair value of investment properties are disclosed in the notes to the financial statements.

224

Annual Report 2011

6.7 Proper ty, plant and equipment and depreciation

Land is stated at cost. Building and equipment are stated at cost less accumulated depreciation and allowance for loss on impairment of assets. (if any). Depreciation of plant and equipment is calculated by reference to their costs on the straight-line basis over the following estimated useful lives: Land improvements 5 - 20 years Leasehold improvements 5 years or lease period (maximum of 30 years) Freehold and leasehold building and improvements 5 years and 30 years or lease period (maximum of 30 years) Furniture, fixtures and office equipment 3 - 20 years Utility systems 5 years and 20 years or lease period (maximum of 20 years) Vehicles 5 years Depreciation is included in determining income. No depreciation is provided for land and construction in progress and project under development. In the first and second quarters of the year 2011, a subsidiary company and the Company, respectively, reviewed useful lives of their assets to reflect the expected pattern of the future economic benefits. In this regard, the Company and the subsidiary have prospectively changed the estimated useful lives of assets. Previous useful lives Leasehold improvements Freehold building and building improvements Leasehold buildings Leasehold building improvements Utility systems 5 years or lease period (maximum of 30 years) 5 - 20 years Lease period (maximum of 20 years) 5 years 5 years and 20 years or lease period (maximum of 20 years) Revised useful lives Lease period (maximum of 30 years) 30 years Lease period (maximum of 30 years) Lease period (maximum of 30 years) 20 years or lease period (maximum of 20 years)

The change resulted in increasing the profit of the Company and its subsidiaries for the year ended 31 December 2011 by Baht 887 million (1.11 Baht per share). (Separate financial statements: increasing the profit by Baht 336 million (0.42 Baht per share). An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. Any gain or loss arising on disposal of an asset is included in the profit or loss when the asset is derecognised.
6.8 Intangible assets

Intangible assets acquired through business combination are initially recognised at their fair value on the date of business acquisition while intangible assets acquired in other case are recognised at cost. Following the initial recognition, the intangible assets are carried at cost less any accumulated amortisation and any accumulated impairment losses (if any). Intangible assets with finite lives are amortised on a systematic basis over the economic useful life and tested for impairment whenever there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method of such intangible assets are reviewed at least at each financial year end. The amortisation expense is charged to profit or loss. The useful lives of intangible assets is 5 years.

Annual Report 2011

225

6.9 Business combinations and goodwill

Business combinations are accounted for using the acquisition method with the cost of the acquisition being the fair value at the acquisition date of consideration transferred, and the amount of any non-controlling interest in the acquiree. For each business combination, the acquirer measures the non-controlling interest, if any, in the acquiree either at fair value or at the proportionate share of the acquirees identifiable net assets. Acquisition-related cost are accounted for as expenses in the periods in which the costs are incurred and the services are received. Goodwill is initially recorded at cost, being the excess of cost of business combination over the fair value of the net identifiable assets, of the acquired business. Goodwill is subsequently carried at cost less any accumulated impairment losses with impairment being tested annually and when circumstances indicate that the carrying value may be impaired. For the purpose of impairment testing, goodwill acquired in a business combination is allocated to each of the Companys cash generating units (or group of cash-generating units) that are expected to benefit from the synergies of the combination. The Company estimates the recoverable amount of each cash-generating unit (or group of cash-generating units) to which the goodwill relates. Where the recoverable amount of the cash-generating unit is less than the carrying amount, an impairment loss is recognised in profit or loss. Impairment losses relating to goodwill cannot be reversed in future periods.

6.10 Related par ty transactions

Related parties comprise enterprises and individuals that control or are controlled by the Company, whether directly or indirectly, or which are under common control with the Company. They also include associated companies and individuals which directly or indirectly own a voting interest in the Company that gives them significant influence over the Company, key management personnel, directors and officers with authority in the planning and direction of the Companys operations.
6.11 Long-term leases

Leases of property, plant or equipment which transfer substantially all the risks and rewards of ownership are classified as finance leases. Finance leases are capitalised at the lower of the fair value of the leased assets and the present value of the minimum lease payments. The outstanding rental obligations, net of finance charges, are included in other long-term payables, while the interest element is charged to profit or loss over the lease period. The property, plant or equipment acquired under finance leases is depreciated over the useful life of the asset. Operating lease payments are recognised as an expense in profit or loss on a straight line basis over the lease term.

6.12 Leasehold rights

Leasehold rights are amortised on the straight-line basis over the lease period.
6.13 Foreign currencies

Transactions in foreign currencies are translated into Baht at the exchange rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated into Baht at the exchange rate ruling at the end of reporting period. Gains and losses on exchange are included in determining income.

226

Annual Report 2011

6.14 Impairment of assets

At the end of each reporting period, the Company and its subsidiaries performs impairment reviews in respect of the property, plant and equipment and other intangible assets whenever events or changes in circumstances indicate that an asset may be impaired. The Company and its subsidiaries also carries out annual impairment reviews in respect of goodwill. An impairment loss is recognised when the recoverable amount of an asset, which is the higher of the assets fair value less costs to sell and its value in use, is less than the carrying amount. In determining value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. In determining fair value less costs to sell, an appropriate valuation model is used. These calculations are corroborated by a valuation model that, based on information available, reflects the amount that the Company and its subsidiaries could obtain from the disposal of the asset in an arms length transaction between knowledgeable, willing parties, after deducting the costs of disposal An impairment loss is recognised in profit or loss. In the assessment of asset impairment if there is any indication that previously recognised impairment losses may no longer exist or may have decreased, the Company and its subsidiaries estimates the assets recoverable amount. A previously recognised impairment loss is reversed only if there has been a change in the assumptions used to determine the assets recoverable amount since the last impairment loss was recognised. The increased carrying amount of the asset attributable to a reversal of an impairment loss shall not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset in prior years. Such reversal is recognised in profit or loss unless the asset is carried at a revalued amount, in which case the reversal, which exceeds the carrying amount that would have been determined, is treated as a revaluation increase.

6.15 Employee benefits

Short-term employee benefits Salaries, wages, bonuses and contributions to the social security fund are recognised as expenses when incurred. Post-employment benefits Defined contribution plans The Company, its subsidiaries and its employees have jointly established a provident fund. The fund is monthly contributed by employees and by the Company. The funds assets are held in a separate trust fund and the Companys contributions are recognised as expenses when incurred. Defined benefit plans The Company and its subsidiaries have obligations in respect of the severance payments it must make to employees upon retirement under labor law. The Company and its subsidiaries treat these severance payment obligations as a defined benefit plan. The obligation under the defined benefit plan is determined by a professionally qualified independent actuary based on actuarial techniques, using the projected unit credit method. Actuarial gains and losses arising from post-employment benefits are recognised immediately in other comprehensive income or loss. For the first-time adoption of TAS 19 Employee Benefits, the Company elected to recognised the transitional liability, which exceeds the liability that would have been recognised at the same date under the previous accounting policy, retrospectively as though the Company and its subsidiaries initially recorded these employee benefit expenses.

Annual Report 2011

227

6.16 Provisions

Provisions are recognised when the Company and its subsidiaries have a present obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation.
6.17 Income Tax

Income tax expense represents the sum of corporate income tax currently payable and deferred tax. Current income tax Current income tax is provided in the accounts at the amount expected to be paid to the taxation authorities, based on taxable profits determined in accordance with tax legislation. Deferred tax Deferred tax is provided on temporary differences between their carrying amounts at the reporting date and the tax bases of assets and liabilities by measuring at the tax rates that are expected to apply in the year when the asset is utilised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the reporting date. Deferred tax liabilities are recognised for all taxable temporary differences, except: Where the deferred tax liability arises from the initial recognition of goodwill or of an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss.

In respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the reversal
of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred tax assets are recognised for all deductible temporary differences and carry forward of unused tax losses, to the extent that it is probable that taxable profit will be available against which the deductible temporary differences, and the carry forward of unused tax losses can be utilised except: Where the deferred tax asset relating to the deductible temporary difference arises from the initial recognition of an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss.

In respect of deductible

temporary differences associated with investments in subsidiaries, deferred tax assets are recognised only to the extent that it is probable that the temporary differences will reverse in the foreseeable future and taxable profit will be available against which the temporary differences can be utilised.

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred tax asset to be utilised. Unrecognised deferred tax assets are reassessed at each reporting date and are recognised to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. Deferred tax relating to items recognised outside profit or loss is recognised outside profit or loss. Deferred tax items are recognised in correlation to the underlying transaction either in other comprehensive income or directly in equity. Deferred tax assets and deferred tax liabilities are offset, if a legally enforceable right exists to set off current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority.

228

Annual Report 2011

Tax benefits acquired as part of a business combination, but not satisfying the criteria for separate recognition at that date, would be recognised subsequently if new information about facts and circumstances changed. The adjustment would either be treated as a reduction to goodwill (as long as it does not exceed goodwill) if it incurred during the measurement period or in profit or loss.
6.18 Derivatives

The Company and its subsidiaries have no policy to speculate in or engage in the trading of any financial derivative instruments, other than for hedging purposes. The Company has entered into cash flow hedge to mitigate the exposure to variability in cash flows that is attributable to the foreign currency risk in forecasted transaction related to business combination by using the forward exchange contracts. Such derivative financial instruments are initially recognised at fair value on the date on which a derivative contract is entered into and are subsequently remeasured at fair value. At the inception of a hedge relationship, the Company documents the hedge relationship to which the Company wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Company will assess the effectiveness. The Company has assessed hedge effectiveness to ensure that the hedges are highly effective on an ongoing basis throughout the financial reporting periods for which they were designated. The effective portion of the gain or loss on changes in the fair value of the hedging instrument designated as cash flow hedge is recognised directly in the shareholders equity in accordance with hedge accounting criteria, while any ineffective portion is recognised immediately as gain or loss in the profit or loss . Amounts recognised in shareholders equity are transferred to the profit or loss when the hedged transaction affects profit or loss. Derivatives that do not meet the criteria for hedge accounting are initially recognised at fair value on the date on which the derivative contract is entered into and are subsequently remeasured at fair value. Any gains or losses arising from changes in fair value of derivatives are taken directly to the profit or loss .

7. Significant accounting judgments and estimates


The preparation of financial statements in conformity with generally accepted accounting principles at times requires management to make subjective judgments and estimates regarding matters that are inherently uncertain. These judgments and estimates affect reported amounts and disclosures and actual results could differ. Significant judgments and estimates are as follows:
7.1 Allowance for doubtful accounts

In determining an allowance for doubtful accounts, the management needs to make judgment and estimates based upon, among other things, past collection history, aging profile of outstanding debts and the prevailing economic condition.
7.2 Allowance for diminution in value of inventor y

The determination of allowance for diminution in the value of inventory, requires management to make judgments and estimates. The allowance for decline in net realizable value is estimated based on the selling price expected in the ordinary course of business; and provision for obsolete, slow-moving and deteriorated inventories, is estimated based on the approximate useful life of each type of inventory. The allowance for diminution in value of inventory as determined is compared with the original balance in the books of account and the increase or decrease in allowance for diminution in value of inventory will be recognized as cost of sales and service and selling and services expenses in profit or loss.

Annual Report 2011

229

7.3 Leases

In determining whether a lease is to be classified as an operating lease or finance lease, the management is required to use judgment regarding whether significant risk and rewards of ownership of the leased asset has been transferred, taking into consideration terms and conditions of the arrangement.
7.4 Fair value of financial instruments

In determining the fair value of financial instruments that are not actively traded and for which quoted market prices are not readily available, the management exercise judgment, using a variety of valuation techniques and models. The input to these models is taken from observable markets, and includes consideration of liquidity, correlation and longer-term volatility of financial instruments.
7.5 Proper ty, plant and equipment/Depreciation

In determining depreciation of plant and equipment, the management is required to make estimates of the useful lives and residual values of the Companys plant and equipment and to review estimated useful lives and residual values when there are any changes. In addition, the management is required to review property, plant and equipment for impairment on a periodical basis and record impairment losses in the period when it is determined that their recoverable amount is lower than the carrying amount. This requires judgment regarding forecast of future revenues and expenses relating to the assets subject to the review.
7.6 Investment proper ty

In determining depreciation of investment property, the management is required to make estimates of the useful lives and to review estimate/useful lives when there are any change. In addition, the management is required to review investment property for impairment on a periodical basis and record impairment losses in the period when it is determined that their recoverable amount is lower than the carrying amount. This requires judgment regarding forecast of future revenues and expenses relating to the assets subject to the review.
7.7 Goodwill and intangible assets

The initial recognition and measurement of goodwill and other intangible assets, and subsequent impairment testing, require management to make estimates of cash flows to be generated by the asset or the cash generating units and to choose a suitable discount rate in order to calculate the present value of those cash flows.
7.8 Deferred tax assets

Deferred tax assets are recognised in respect of temporary differences only to the extent that it is probable that taxable profit will be available against which these differences can be utilised. Significant management judgement is required to determine the amount of deferred tax assets that can be utilised, based upon the likely timing and level of estimate future profits.
7.9 Post-employment benefits under defined benefit plans

The obligation under the defined benefit plan is determined based on actuarial techniques. Such determination is made based on various assumptions, including discount rate, future salary increase rate, mortality rate and staff turnover rate.
7.10 Litigation

The Company and its subsidiaries have contingent liabilities as a result of litigation. The Company and its subsidiaries management have used judgment to assess the results of the litigation and believes that the Company and its subsidiaries will receive favorable ruling for the cases. However for prudent reason the management has used judgment to set up certain provision for litigation as at the end of reporting period.
7.11 Recognition and derecognition of assets and liabilities

In considering whether to recognise or to derecognise assets or liabilities, the management is required to make judgement or whether significant risk and rewards of those assets or liabilities have been transferred, based on their best knowledge of the current events and arrangements.

230

Annual Report 2011

8. Cash and cash equivalents


Consolidated financial statements 2011 2010 Cash Bank deposits Fixed deposit with maturity not over 3 months Total 1,256,294 6,165,277 7,421,571 1,085,580 1,846,220 2,200,000 5,131,800 (Unit: Thousand Baht) Separate financial statements 2011 2010 889,229 3,812,012 4,701,241 1,032,890 1,838,353 2,200,000 5,071,243

As at 31 December 2011, bank deposits in saving accounts carried interests between 0.10 and 2.50 percent per annum (2010: between 0.10 and 1.25 percent per annum).

9. Trade accounts receivable


Consolidated financial statements 2011 2010 Trade accounts receivable - related parties (Note 10) Aged on the basis of due date: Not yet due Past due Up to 3 months 3 - 6 months 6 - 12 months Over 12 months Total trade accounts receivable - related parties Trade accounts receivable - unrelated parties Aged on the basis of due date Not yet due Past due Over 12 months Total Less: Allowance for doubtful debts Total trade accounts receivable - unrelated parties, net Total trade accounts receivable - net 312 145,773 (312) 145,461 274,292 312 94,858 (312) 94,546 179,764 312 61,001 (312) 60,689 3,554,986 312 91,547 (312) 91,235 743,008 145,461 94,546 60,689 91,235 3,153 184 102 2,298 128,831 561 16 409 2,416 85,218 853,463 8,976 180 3,478 3,494,297 187,021 316 434 3,633 651,773 123,094 81,816 2,628,200 460,369 (Unit: Thousand Baht) Separate financial statements 2011 2010

Annual Report 2011

231

10. Related par ty transactions


During the years, the Company and its subsidiaries had significant business transactions with related parties. Such transactions, which are summarised below, arose in the ordinary course of business and were concluded on commercial terms and bases agreed upon between the Company and those related parties. Pricing policy is summarised below: 1. Sales and cost of goods transactions, the prices will be based on the agreed prices between the parties. 2. Rental and service income and expenses will be based on the contract prices between the parties and according to market price. 3. Management fee income and expenses will be based on the agreed prices between the parties and/or market price. 4. Inter-company loan, interest rate will be based on the interest rate close to those charged by commercial bank to normal customer. 5. Dividend income is recognized when declared.
Significant transactions between the Company and its subsidiaries and related companies are summarised below:

Consolidated financial statements 2011 2010 Transactions with subsidiary companies Sales of goods Inventory management income Rental and service income Interest income Management fee income Dividend income (Note 15.3) Purchases of goods Rental and service expenses Interest expense Inventory management expense Transactions with related companies Other income Rental and service income Purchases of goods Rental and service expenses Management fee expense and other expenses Tax consulting fee 120 360 28 231 154 2 84 263 24 227 120 1

(Unit: Million Baht) Separate financial statements 2011 2010 8,191 120 4 190 242 1,849 601 469 196 119 255 24 208 153 2 1,966 29 7 413 63 465 32 13 83 240 22 202 120 1

As at 31 December 2011 and 2010, those balances of the accounts are as follows:

Consolidated financial statements 2011 2010 Trade accounts receivable - related parties (Note 9) Subsidiary companies Related companies (related by common shareholders) Total trade accounts receivable - related parties Other payables - related parties (Note 22) Subsidiary companies Related companies (related by common shareholders) Total other payables - related parties
232 Annual Report 2011

(Unit: Million Baht) Separate financial statements 2011 2010 3,380,066 114,231 3,494,297 1,752,356 176,904 1,929,260 568,471 83,302 651,773 101,569 134,374 235,943

128,831 128,831 190,907 190,907

85,218 85,218 151,267 151,267

Loans to and loans from subsidiar y companies

As at 31 December 2011 and 2010, the balance of loans to and loans from subsidiary companies and the movements are as follows: (Unit: Thousand Baht) Separate financial statements Balance as at 31 December 2010 Loans to subsidiary companies Central Superstore Ltd. Big C Co., Ltd. Pitsanulok Big C Co., Ltd. Big C Fairy Ltd. Surat Big C Ltd. Theparak Big C Ltd. Chiengrai Big C Co., Ltd. Phraram II Big C Co., Ltd. Chiengmai Big C (2001) Co., Ltd. Central Pattaya Co., Ltd. Inthanon Land Co., Ltd. Big C Distribution Co., Ltd. Cencar Limited Nava Nakarintr Ltd. SSCP (Thailand) Ltd. Total loans to subsidiary companies Loans from subsidiary companies Central Superstore Ltd. Surat Big C Ltd. Theparak Big C Ltd. Chiengrai Big C Co., Ltd. Big C Distribution Co., Ltd. Chiengmai Big C (2001) Co., Ltd. Pitsanulok Big C Co., Ltd. Big C Fairy Ltd. Cencar Limited Nava Nakarintr Ltd. SSCP (Thailand) Ltd. Total loans from subsidiary companies 380,619 126,050 1,492,212 138,104 3,356 309,828 2,450,169 282,093 31,220 1,972,555 51,245 3,973 6,698 144 441 5,303,470 726 7,286,770 14,939,335 (152,103) (17,253) (2,255,967) (26,772) (3,914) (4,227) (99) (338) (5,093,568) (553) (7,267,296) (14,822,090) 510,609 140,017 1,208,800 162,577 3,415 312,299 45 103 209,902 173 19,474 2,567,414 1,957 2,142 75 110 44,425 13,409 1,604,742 2,029,667 8,244 15,299 12,650 1,237 1,966 8,186 12,759 32 10,769,933 185,885 15,695,015 30,403,449 (44,425) (13,409) (1,604,771) (2,029,433) (8,244) (15,299) (12,650) (1,237) (1,966) (8,186) (12,759) (32) (10,267,799) (92,285) (11,494,333) (25,606,828) 502,134 93,600 4,200,682 4,798,763 1,957 Udon 46 344 During the year Increase Decrease Balance as at 31 December 2011

Annual Report 2011

233

Directors and managements benefits

During the year ended 31 December 2011 and 2010, the Company and its subsidiaries had employee benefit expenses payable to their directors and management as below. (Unit: Million Baht) Separate Consolidated financial statements financial statements 2011 Short-term employee benefits Post-employment benefits 886 22 908 2010 (Restated) 717 19 736 849 22 871 2011 2010 (Restated) 592 18 610

11. Rental and other ser vice receivable


Consolidated financial statements 2011 Age on the basis of due date Not yet due Past due Up to 3 months 3 - 6 months 6 - 12 months Over 12 months Total Less: Allowance for doubtful debts Total rental and other service receivable - net 381,185 35,194 37,615 122,417 2,466,493 (210,537) 2,255,956 147,097 6,849 9,720 35,199 1,085,223 (57,719) 1,027,504 361,482 26,003 12,079 17,438 2,043,922 (59,751) 1,984,171 141,652 6,504 8,435 28,732 1,030,963 (49,558) 981,405 1,890,082 886,358 1,626,920 845,640 2010 (Unit: Thousand Baht) Separate financial statements 2011 2010

In 2011, the Company sold accounts receivables of Baht 550 million (2010: Baht 219 million) at a discount to a financial institution without recourse. The Company derecognized such accounts receivables from the financial statements for the year ended 31 December 2011.

234

Annual Report 2011

12. Inventories
Consolidated financial statements

(Unit: Thousand Baht) Inventories - net 2011 8,715,566 225,545 8,941,111 2010 (Restated) 5,051,666 77,306 5,128,972

Cost 2011 Finished goods Goods in transit Total 9,246,820 225,545 9,472,365 2010 (Restated) 5,362,151 77,306 5,439,457

Reduce cost to net realisable value 2011 (531,254) (531,254) 2010 (310,485) (310,485)

Separate financial statements

(Unit: Thousand Baht) Inventories - net 2011 6,101,883 158,525 6,260,408 2010 (Restated) 4,885,987 73,297 4,959,284

Cost 2111 Finished goods Goods in transit Total 6,463,691 158,525 6,622,216 2010 (Restated) 5,181,045 73,297 5,254,342

Reduce cost to net realisable value 2011 (361,808) (361,808) 2010 (295,058) (295,058)

13. Other current assets


Consolidated financial statements 2011 VAT refundable Insurance claim receivable (Note 13.1) Derivative assets Deferred expenses Others Total other current assets 1,060,422 84,014 186,048 2,007,713 289,980 201,539 76,612 1,033,934 789,943 84,014 129,886 1,611,715 289,980 201,539 67,299 1,024,139 677,229 2010 465,803 (Unit: Thousand Baht) Separate financial statements 2011 607,872 2010 465,321

Annual Report 2011

235

13.1 Insurance claim receivable

Political unrest event Due to the political unrest in Bangkok during April to May 2010, one store of the Company had faced a negative impact as a result of the fire incident on 19 May 2010. The damages from the fire incident are estimated to be approximately Baht 1,478 million which consist of damages to fixed assets of Baht 946 million (net from unclaimed portion), damage to inventory of Baht 96 million, business interruption loss of Baht 352 million and other damages of Baht 84 million. For all of the above stated damages, the management is virtually certain that there is insurance recovery for all of the losses and had therefore recorded the insurance recovery income in the same period. During the year 2010 and 2011, the Company received cash recovery for the insurance claim of approximately Baht 401 million and Baht 662 million, respectively. The Company recorded such advance as a reduction from insurance claim receivable in the financial statements as at 31 December 2010 and 2011. Flood event As a result of the critical flood in many provinces during October to November 2011, 4 distribution centers, 5 hypermarkets and 15 small stores of the Company and its subsidiaries had faced a negative impact as a result of the flood incident. The damages from the flood incident are estimated to be approximately Baht 645 million (Separate financial statement: Baht 375 million) which consist of damages to inventory of Baht 105 million (Separate financial statement: Baht 54 million), business interruption loss of Baht 457 million (Separate financial statement: Baht 238 million) and other damages of Baht 83 million (Separate financial statement: Baht 83 million). Currently, 3 distribution centers, 5 hypermarkets and 13 small stores are in normal operation. For all of the above stated damages, the management is virtually certain that there is insurance recovery for all of the losses and had therefore recorded the insurance recovery income in the financial statements for the year ended 31 December 2011.

14. Other non-current assets


Consolidated financial statements 2011 Prepaid services Rental guarantee Deposits Others Total other non-current assets 174,028 106,494 58,823 30,495 369,840 2010 180,850 39,084 57,451 28,799 306,184 (Unit: Thousand Baht) Separate financial statements 2011 174,028 63,592 58,742 24,457 320,819 2010 180,850 39,084 57,451 28,799 306,184

15. Investments in subsidiar y companies


15.1 Acquisition of subsidiar y companies during the year

On 13 November 2010, the Company entered into the share purchase agreement for acquiring shares of CenCar Limited, Nava Nakarintr Limited, and SSCP (Thailand) Limited (collectively CenCar Group) from Carrefour Nederland B.V. and Mildew B.V. The objectives of this business acquisition are to increase its branch network throughout the Bangkok Metropolitan Area, accelerate the dual retail-property model, achieve significant synergies with current business, and expand the customer base.

236

Annual Report 2011

On 5 January 2011, the Extraordinary General Meeting No.1/2011 approved the acquisition of 100 percent shareholding in CenCar Group. On 7 January 2011 (the acquisition date), the Company paid Euro 851 million (equivalent to Baht 34,030 million) for such business and settled liabilities to the financial institutions amounting to Baht 5,913 million on behalf of Nava Nakarintr Limited and SSCP (Thailand) Limited, under the conditions specified in the share purchase agreement. On 21 September 2011, the Company entered into settlement agreement to adjust purchase price on business acquisition amounting to approximately Euro 6 million or equivalent to approximately Baht 255 million (exchange rate at the acquisition date was Baht 39.6671 per Euro). The payment was made on 3 October 2011. The Company assessed the fair value of identifiable assets acquired and liabilities assumed at the acquisition date. The assessment was completed in the fourth quarter of 2011 and within the period of twelve months from the acquisition date allowed by Thai Financial Reporting Standard number 3 (revised 2009). During the measurement period, the Company obtained further information on the fair value of part of the assets and liabilities and has retrospectively adjusted the provisional amount recognised at the acquisition date. The adjustments caused property, plant and equipment and investment property to increase by approximately Baht 4,228 million, leasehold right to decrease by approximately Baht 591 million, deferred tax assets to increase by approximately 255 million, short-term provisions to increase by approximately Baht 51 million and deferred tax liabilies to increase by approximately Baht 1,268 million. Fair value amount of the assets acquired and the liabilities of the CenCar Group as at the acquisition date are as follows: (Unit: Thousand Baht) Cash and cash at banks 2,929,940 Trade accounts receivable 69,195 Inventories - net 1,956,188 Other current assets 620,469 Investment properties 6,624,673 Property, plant and equipment 6,676,499 Intangible assets 107,174 Leasehold rights 1,929,143 Deferred tax assets 434,572 Other non-current assets 51,136 Trade accounts payable (4,544,225) Short-term loans from the Company (5,913,427) Short-term provisions (72,719) Other current liabilities (1,299,166) Deferred tax liabilities (1,268,368) Other liabilities (377,382) Net assets from acquisition of subsidiary companies 7,923,702 Cash paid for acquisition of the subsidiary companies 34,285,113 Goodwill 26,361,411 The total cost of acquisition of Baht 439 million was recorded as expense under the caption of Acquisition related cost in the income statements of the consolidated and separate financial statements for the years ended 31 December 2011 and 2010, of Baht 48 million and Baht 391 million, respectively. Goodwill of approximately Baht 26,361 million comprises the value of expected synergies and cost saving arising from the acquisition and other benefits from combining the acquirers and acquirees businesses. For the period from 7 January 2011 to 31 December 2011, CenCar Group has contributed revenue and profit of approximately Baht 32,564 million and Baht 1,094 million, respectively, to the consolidated statement of comprehensive income. There is no significant difference had CenCar Group been included in the consolidated financial statements from 1 January 2011 to 31 December 2011.

Annual Report 2011

237

15.2 Registration of Subsidiar y in foreign countr y

On 26 July 2011, the Company obtained Foreign Investment License (FIL) from Lao Peoples Democratic Republic to conduct trading activities in the form of wholesale and retail of food supplies and household articles in the Country. The investment term is thirty years. On 2 August 2011, the Company had registered Big C Supercenter (Lao) Company Limited under the laws of Lao Peoples Democratic Republic with the registered share capital of USD 5 million which is to be wholly-owned by the Company. Subsequently, in the Board of Directors meeting held on 19 October 2011, the board approved the fund transfer of USD 1 million (or equivalent to approximately Baht 31 million) to Big C Supercenter (Lao) Company Limited. At 31 December 2011, the Subsidiary has not started its commercial operations.
15.3 Details of investments in subsidiaries as presented in separate financial statements are as follows: Separate financial statements

Paid-up capital Company name Local subsidiaries Chiengmai Big C (2001) Co., Ltd. Central Superstore Ltd. Theparak Big C Ltd. Chiengrai Big C Co., Ltd. Surat Big C Ltd. Big C Distribution Co., Ltd. Cencar Limited SSCP (Thailand) Ltd. Nava Nakarintr Ltd. Foreign subsidiary BigC Supercenter (Lao) Company Limited Total investment in subsidiary companies 31 300 1,220 80 180 140 1 8,950 162 1 300 1,220 80 180 140 1 2011 Million Baht 2010 Million Baht

Shareholding percentage 2011 % 2010 %

Cost 2011 Thousand Baht 190,979 1,301,998 380,137 284,994 140,300 1,000 13,371,194 19,868,223 1,045,696

Dividend received during the year

2011 2010 2010 Thousand Thousand Thousand Baht Baht Baht 190,979 1,301,998 380,137 284,994 140,300 1,000 3,360 78,000 592,123 15,660 12,400 1,147,647 4,710 67,860 315,981 12,780 11,600

100.00 100.00 100.00 100.00 100.00 100.00 39.00* 49.00* 100.00

100.00 100.00 100.00 100.00 100.00 100.00

100.00

31,342 36,615,863

412,931

2,299,408 1,849,190

* These shareholding percentage are directly held by the Company while the remaining portions are held by Nava Nakarintr Limited and SSCP (Thailand) Limited.

238

Annual Report 2011

16. Investment proper ties


The net book value of investment properties as at 31 December 2011 and 2010 is presented below. Consolidated financial statements 31 December 2011 Cost Less Accumulated depreciation Net book value 31 December 2010 Cost Less Accumulated depreciation Net book value 24,906,352 (9,324,076) 15,582,276 11,956,486 (3,978,712) 7,977,774 (Unit: Thousand Baht) Separate financial statements 11,576,542 (3,546,549) 8,029,993 9,755,520 (2,874,388) 6,881,132

A reconciliation of the net book value of investment properties for the years 2011 and 2010 is presented below. Consolidated financial statements 2011 Net book value at beginning of year Transfer from property, plant and equipment - net Acquisition of a subsidiary during the year (Note 15.1) Acquisitions/Transfer in Disposals - net book value Depreciation charged Net book value at end of year 7,977,774 951,470 6,624,673 838,824 (4,151) (806,314) 15,582,276 2010 8,061,628 488,471 (21,850) (550,475) 7,977,774 (Unit: Thousand Baht) Separate financial statements 2011 6,881,132 724,455 850,609 (124) (426,079) 8,029,993 2010 6,900,901 487,029 (21,850) (484,948) 6,881,132

The fair value of the investment properties as at 31 December 2011 was Baht 33,671 million (The Company only: Baht 20,338 million). The fair values of the above investment properties have been determined based on valuations performed by an accredited independent valuer. The fair value of the leasehold land and building has been determined based on the income approach. The main assumptions used in the valuation are yield rate, inflation rate, long-term vacancy rate and long-term growth in real rental rates. As at 31 December 2011, certain investment property items have been fully depreciated but are still in use. The gross carrying amount before deducting accumulated depreciation and allowance for impairment loss of those assets amounted to approximately Baht 2,597 million (2010: Baht 725 million) (Separate financial statements: Baht 604 million (2010: Baht 495 million)).

Annual Report 2011

239

240

17. Proper ty, plant and equipment


Annual Report 2011 Consolidated financial statements

(Unit: Thousand Baht) Freehold and leasehold building and improvements Furniture, fixture and office equipment Construction in progress and projects under development

Land Cost values: 31 December 2009 Acquisitions/Transfer in Disposals/Transfer out/Written off 31 December 2010 Acquisition of a subsidiary during the year Acquisitions/Transfer in Transfer to investment properties Depreciation on disposals/ Transfer out/Written off 31 December 2011 Accumulated depreciation: 31 December 2009 Depreciation for the year Depreciation on disposals/ Transfer out/Written off 4,005,337 167,133 4,172,470 1,077,819 228,809 (431,350) 5,047,748

Land Leasehold improvements improvements

Utility systems

Vehicles

Total

54,440 29,546 83,986 7,537 24,418 (6,609) 109,332

1,180,578 158,942 (2,466) 1,337,054 352,945 320,353 (2,893) 2,007,459

9,067,820 252,163 (29,213) 9,290,770 5,436,548 426,718 (703,309) (23,377) 14,427,350

6,943,108 410,284 (737,496) 6,615,896 4,078,487 1,586,598 (728,200) 11,552,781

5,760,890 338,089 (122,644) 5,976,335 3,097,245 516,044 (232,730) (31,458) 9,325,436

7,357 (24) 7,333 797 522 (7,496) 1,156

314,202 1,377,459 (1,277,601) 414,060 3,714 2,279,330 (2,257,071) 440,033

27,333,732 2,733,616 (2,169,444) 27,897,904 14,055,092 5,382,792 (1,373,998) (3,050,495) 42,911,295

31,109 9,326

679,460 99,827 (898)

3,605,204 547,887 (23,417)

5,184,337 728,703 (679,763)

2,747,023 350,189 (88,979)

3,071 1,382 (24)

12,250,204 1,737,314 (793,081)

31 December 2010 Acquisition of a subsidiary during the year Depreciation for the year Transfer to investment properties Depreciation on disposals/ Transfer out/Written off 31 December 2011 Allowance for impairment loss: 31 December 2009 Increase during the year 31 December 2010 Acquisition of a subsidiary during the year Increase during the year 31 December 2011 Net book value: 31 December 2010 31 December 2011 Depreciation for the year:
Annual Report 2011 241

40,435 4,266 13,823 (2,814) (549) 55,161

778,389 104,721 88,022 (1,764) 969,368

4,129,674 1,555,566 529,995 (318,337) (22,314) 5,874,584

5,233,277 3,383,450 1,029,724 (640,116) 9,006,335

3,008,233 2,220,046 436,194 (101,377) (25,314) 5,537,782

4,429 746 911 (5,437) 649

13,194,437 7,268,795 2,098,669 (422,528) (695,494) 21,443,879

63,000 63,000 63,000

75,490 1,993 77,483

6,255 6,255

28,053 (7,730) 20,323

63,000 63,000 109,798 (5,737) 167,061

4,109,470 4,984,748

43,551 54,171

558,665 1,038,091

5,161,096 8,475,283

1,382,619 2,540,191

2,968,102 3,767,331

2,904 507

414,060 440,033

14,640,467 21,300,355

2010 (Baht 4 million included in cost of sales and service, and the remaining balance in selling and administrative expenses) 2011 (Baht 10 million included in cost of sales and service, and the remaining balance in selling and administrative expenses)

1,737,314 2,098,669

242 Annual Report 2011 Separate financial statements

(Unit: Thousand Baht) Freehold and leasehold building and improvements Furniture, fixture and office equipment Construction in progress and projects under development

Land Cost values: 31 December 2009 Acquisitions/Transfer in Disposals/Transfer out/Written off 31 December 2010 Acquisitions/Transfer in Transfer to investment properties Disposals/Transfer out/ Written off 31 December 2011 Accumulated depreciation: 31 December 2009 Depreciation for the year Disposals/Transfer out/ Written off 2,896,731 167,133 3,063,864 228,809 (286,130) 3,006,543

Land Leasehold improvements improvements

Utility systems

Vehicles

Total

38,894 29,546 68,440 25,004 (5,741) 87,703

1,172,943 158,942 (2,466) 1,329,419 307,510 (2,424) 1,634,505

7,168,397 252,163 (29,213) 7,391,347 396,867 (499,559) 7,288,655

6,643,587 404,116 (706,312) 6,341,391 1,175,668 (286,325) 7,230,734

4,902,259 335,436 (122,501) 5,115,194 570,333 (180,272) (4,411) 5,500,844

7,345 (12) 7,333 468 (6,700) 1,101

311,105 1,377,012 (1,277,377) 410,740 2,029,258 (2,025,481) 414,517

23,141,261 2,724,348 (2,137,881) 23,727,728 4,733,917 (971,702) (2,325,341) 25,164,602

17,675 8,966

674,935 99,607 (898)

2,331,725 463,677 (23,417)

4,904,380 717,804 (648,756)

2,083,545 318,371 (88,837)

3,060 1,381 (12)

10,015,320 1,609,806 (761,920)

31 December 2010 Depreciation for the year Transfer to investment properties Disposals/Transfer out/Written off 31 December 2011 Allowance for impairment loss: 31 December 2009 Increase during the year 31 December 2010 Increase during the year 31 December 2011 Net book value: 31 December 2010 31 December 2011 Depreciation for the year:

26,641 12,280 (1,953) 36,968

773,644 76,618 (1,470) 848,792

2,771,985 269,515 (185,787) 2,855,713

4,973,428 721,819 (280,308) 5,414,939

2,313,079 330,594 (59,507) (4,354) 2,579,812

4,429 909 (4,688) 650

10,863,206 1,411,735 (247,247) (290,820) 11,736,874

63,000 63,000 63,000

1,722 1,722

1,104 1,104

63,000 63,000 2,826 65,826

3,000,864 2,943,543

41,799 50,735

555,775 785,713

4,619,362 4,431,220

1,367,963 1,815,795

2,802,115 2,919,928

2,904 451

410,740 414,517

12,801,522 13,361,902

2010 (Baht 4 million included in cost of sales and service, and the remaining balance in selling and administrative expenses) 2011 (Baht 7 million included in cost of sales and service, and the remaining balance in selling and administrative expenses)
Annual Report 2011 243

1,609,806 1,411,735

As at 31 December 2011, certain plant and equipment items have been fully depreciated but are still in use. The gross carrying amount before deducting accumulated depreciation and allowance for impairment loss of those assets amounted to approximately Baht 12,347 million (2010: Baht 5,439 million) (Separate financial statements: Baht 7,473 million (2010: Baht 4,710 million)).

18. Intangible assets


Intangible assets which are computer software are presented as follows: Consolidated financial statements As at 31 December 2011: Cost Less: Accumulated amortisation Net book value As at 31 December 2010: Cost Less: Accumulated amortisation Net book value 373,784 (247,689) 126,095 372,669 (247,057) 125,612 421,144 (306,739) 114,405 414,358 (301,165) 113,193 (Unit: Thousand Baht) Separate financial statements

A reconciliation of the net book value of intangible assets for the years 2011 and 2010 is presented below. (Unit: Thousand Baht) Consolidated Separate financial statements financial statements 2011 Net book value at beginning of year Acquisition of a subsidiary during the year (Note 15.1) Acquisitions/Transfer in Transferred from construction in progress Disposals - net book value Amortisation charged Accumulated amortisation of written off assets Net book value at end of year 126,095 107,174 39,546 5,242 (281,137) (67,573) 185,058 114,405 2010 157,041 9,763 15,233 (91,082) (53,667) 88,807 126,095 2011 125,612 36,447 5,242 (54,108) 113,193 2010 156,470 9,697 15,233 (91,082) (53,513) 88,807 125,612

As at 31 December 2011, certain intangible assets have been fully depreciated but are still in use. The gross carrying amount before deducting accumulated amortisation of those assets amounted to approximately Baht 133 million (2010: Baht 113 million) (Separate financial statements: Baht 133 million (2010: Baht 113 million).

244

Annual Report 2011

19. Leasehold rights


Consolidated financial statements As at 31 December 2011: Cost Less: Accumulated amortisation Allowance for impairment Net book value As at 31 December 2010: Cost Less: Accumulated amortisation Allowance for impairment Net book value 4,862,399 (1,582,238) (19,000) 3,261,161 4,672,608 (1,484,658) (19,000) 3,168,950 8,643,692 (3,498,659) (98,306) 5,046,727 4,867,268 (1,672,177) (10,649) 3,184,442 (Unit: Thousand Baht) Separate financial statements

A reconciliation of the net book value of leasehold rights for the years 2011 and 2010 is presented below. (Unit: Thousand Baht) Consolidated Separate financial statements financial statements 2011 Net book value at beginning of year Acquisition of a subsidiary during the year (Note 15.1) Acquisitions/Transfer in Written-off - net book value Amortisation charged Accumulated amortisation of written off assets Decrease (increase) in provision for impairment Net book value at end of year 3,261,161 1,929,143 171,461 (674) (323,388) 673 8,351 5,046,727 2010 3,251,233 213,806 (184,878) (19,000) 3,261,161 2011 3,168,950 194,660 (187,519) 8,351 3,184,442 2010 3,152,543 213,807 (178,400) (19,000) 3,168,950

Annual Report 2011

245

20. Goodwill
(Unit: Thousand Baht) Consolidated financial statements Balance as at 31 December 2010 Goodwill acquired from business combination during the year (Note 15.1) Balance as at 31 December 2011 360,621 26,361,411 26,722,032

21. Shor t-term loans from financial institutions


On 20 December 2010, the Company has entered into Baht 38,500 million unsecured loan agreement with financial institutions for the purpose of funding the business acquisition (as mentioned in Note 15.1 to the financial statements). This loan carries interest at THBFIX 1M plus 0.90 percent per annum. Full settlement of this loan is to be made within one year with an option to extend the term for another 6 months. On 6 December 2011, the Company has extended the settlement date from 6 January 2012 to 7 July 2012. Under the terms of the above agreements, the Company must comply with certain conditions and restrictions stipulated in the agreements. As at 31 December 2011, short-term loan from financial institutions amounted to Baht 36,500 million.

22. Trade and other payables


Consolidated financial statements 2011 Trade payables - unrelated parties Other payables - related parties Other payables - unrelated parties Accrued expenses Total trade and other payables 21,015,351 190,907 1,628,353 2,145,042 24,979,653 2010 14,003,920 151,267 1,125,687 1,160,908 16,441,782 (Unit: Thousand Baht) Separate financial statements 2011 16,755,440 1,929,260 1,279,849 1,484,746 21,449,295 2010 13,635,815 235,943 1,103,022 1,124,041 16,098,821

23. Other current liabilities


Consolidated financial statements 2011 Vat payable Others Total other current liabilities 603,628 937,362 1,540,990 2010 483,570 668,248 1,151,818 (Unit: Thousand Baht) Separate financial statements 2011 587,523 690,616 1,278,139 2010 481,705 604,687 1,086,392

246

Annual Report 2011

24. Provision for long-term employee benefits

Provision for long-term employee benefits as at 31 December 2011 and 2010, which is compensations on employees retirement, was as follows: (Unit: Thousand Baht) Separate Consolidated financial statements financial statements 2011 Balance at beginning of year Acquired at acquisition date Current service cost Interest cost Actuarial losses (gains) recognised in other comprehensive income during the period Benefits paid during the year Balance at end of year 133,724 7,094 14,456 6,235 67,219 (16,812) 211,916 2010 (Restated) 137,916 14,277 7,305 (25,506) (268) 133,724 133,724 13,552 5,963 45,804 (16,370) 182,673 2011 2010 (Restated) 137,916 14,277 7,305 (25,506) (268) 133,724

Long-term employee benefit expenses included in the profit or loss for the year ended 31 December 2011 of the Company and its subsidiaries amounted to approximately Baht 21 million (2010: Baht 22 million). ((Separate financial statements: Baht 20 million (2010: Baht 22 million)). The cumulative effect of actuarial loss of the company and its subsidiaries as recognised in other comprehensive income as at 31 December 2011 was approximately Baht 42 million (2010: gain of Baht 26 million) (Separate financial statements: loss of approximately Baht 20 million (2010: gain of Baht 26 million)). Principal actuarial assumptions at the reporting date are as follows: (Unit: Thousand Baht) Consolidated Separate financial statements financial statements 2011 % p.a. Discount rate Future salary increase rate 3.8 3.5 10 2010 % p.a. 4.1 3 2011 % p.a. 3.8 3.5 10 2010 % p.a. 4.1 3

Amounts of defined benefit obligation for the current and previous two years are as follows: Consolidated financial statements 2011 2010 2009 211,916 133,724 137,916 (Unit: Thousand Baht) Separate financial statements 182,673 133,724 137,916

Annual Report 2011

247

25. Other non-current liabilities


Consolidated financial statements 2011 Retention payables Deposits for rental and others Total other non-current liabilities 91,168 1,484,323 1,575,491 2010 48,076 971,333 1,019,409 (Unit: Thousand Baht) Separate financial statements 2011 75,833 1,118,512 1,194,345 2010 48,076 933,307 981,383

26. Statutor y reser ve


Pursuant to Section 116 of the Public Limited Companies Act B.E. 2535, the Company is required to set aside to a statutory reserve at least 5 percent of its net income after deducting accumulated deficit brought forward (if any), until the reserve reaches 10 percent of the registered capital. The statutory reserve is not available for dividend distribution.

27. Other income


Other income mainly consists of advertising income which is charged to suppliers for the advertisements placed in the Companys brochures, and insurance recovery income.

28. Expenses by nature


Significant expenses by nature are as follows: (Unit: Thousand Baht) Separate financial statements 2011 3,811,098 1,367,874 1,750,521 1,837,814 998,861 998,914 952,042 252,760 47,715 2010 (Restated) 3,231,789 (165,400) 1,593,858 2,094,755 871,105 913,849 866,495 245,111 391,395

Consolidated financial statements 2011 Salary and wages and other employee benefits Changes in finished goods inventory Utilities expenses Depreciation expense Advertising expense Inventory management Rental and service expenses Amortisation expenses Acquisition related cost 5,256,397 4,032,908 2,754,500 2,904,982 1,472,153 1,278,568 704,694 402,094 47,715 2010 (Restated) 3,317,806 (174,407) 1,655,095 2,287,790 912,624 931,045 449,305 251,829 391,395

In addition, the Company and its subsidiaries have expenses that are other expenses by nature, but which are not included in the above; such as promotional expenses, logistics expenses, cleaning expenses, and security expenses and others.

248

Annual Report 2011

29. Income tax


29.1 Income tax expenses for the years ended 31 December 2011 and 2010 are made up as follows:

Consolidated financial statements 2011 Current income tax Current income tax charge Adjustments in respect of current income tax of previous year Deferred tax: Relating origination and reversal of temporary differences Effects of changes in the applicable tax rates Income tax expense reported in the income statement 2010 (Restated) 1,658,728 3,128 1,087,099 (2,797)

(Unit: Thousand Baht) Separate financial statements 2011 2010 (Restated) 981,883 4,482 868,349 (2,651)

399,703 (307,327) 1,754,232

64,263 1,148,565

226,957 22,354 1,235,676

65,715 931,413

The amounts of income tax relating to each component of other comprehensive income for the years ended 31 December 2011 and 2010 are as follows: (Unit: Thousand Baht) Consolidated Separate financial statements financial statements 2011 Income tax relating to actuarial gains (losses) charged directly to other comprehensive income 2010 (Restated) (20,166) 7,652 (13,741) 2011 2010 (Restated) 7,652

29.2 Reconciliation between income tax expenses and the product of accounting profit multiplied by the applicable tax rates for the years ended 31 December 2011 and 2010.

Consolidated financial statements 2011 Accounting profit before tax Applicable tax rate Accounting profit before tax multiplied by applicable tax rate Adjustment in respect of current income tax of previous year Effects of changes in the applicable tax rates and step rates Unrecognised tax losses Tax effect of non-taxable dividend income Tax exemption from political unrest Tax effect of loss on investment in subsidiary which liquidation Recognition of previously unrecognized deferred tax assets Others Income tax expenses reported in the income statement 7,014,729 30% 2,104,419 3,128 (307,327) 60,614 (118,327) (31,325) 43,050 1,754,232 2010 (Restated) 3,981,474 30% 1,194,442 (2,797) (15,000) (15,300) (12,780) 1,148,565

(Unit: Thousand Baht) Separate financial statements 2011 6,387,320 30% 1,916,196 4,482 22,354 (554,757) (118,327) (31,325) (2,947) 1,235,676 2010 (Restated) 3,666,065 30% 1,099,820 (2,651) (15,000) (123,879) (15,300) (11,577) 931,413
Annual Report 2011

249

29.3 As at 31 December 2011 and 2010, the components of deferred tax assets and deferred tax liabilities are as follows:

Consolidated financial statements 2011 Deferred tax assets Allowance for doubtful debts Allowance for diminution in value of inventory Allowance for impairment of assets Provision for suppliers discounts Provision for long-term employee benefits Fair value adjustment of subsidiarys assets regarding business combination Short-term provisions Provision for customer loyalty program Effect from long-term lease agreement Others Total Deferred tax liabilities Fair value adjustment of subsidiarys assets regarding business combination Change in useful lives of assets Insurance claim receivable Others Total Net (815,884) (186,341) (305,361) (1,307,586) (617,775) (70,077) (523) (70,600) 288,232 42,170 122,188 53,073 233,522 42,480 112,234 52,886 16,131 8,858 6,269 689,811 17,333 93,145 24,600 149,554 47,769 16,921 3,916 4,750 844 358,832 2010 (Restated)

(Unit: Thousand Baht) Separate financial statements 2011 2010 (Restated) 12,013 83,216 15,295 161,629 36,628 27,922 12,233 6,847 6,035 361,818 (70,728) (251,513) (322,241) 39,577 14,867 88,517 24,600 144,408 47,769 16,921 3,916 4,750 345,748 (70,077) (523) (70,600) 275,148

In October 2011, the cabinet passed a resolution to reduce the corporate income tax rate from 30 percent to 23 percent in 2012, and then to 20 percent from 2013. In addition, in order to comply with the resolution of the cabinet, in December 2011, the decrease in tax rates for 2012-2014 were enacted through a royal decree. The Company and its subsidiaries reflected the changes in tax rates in its deferred tax calculation, as presented above. As at 31 December 2011, subsidiaries have unused tax losses of approximately Baht 202 million. Deferred tax assets have not been recognized in respect of such tax losses because the management determined that there is uncertainty as to whether adequate sufficient taxable profits will be available to utilise the deferred tax asset.

250

Annual Report 2011

30. Earnings per share


Basic earnings per share are calculated by dividing the net income for the year of the equity holders of the company (excluded other comprehensive income) by the weighted average number of ordinary shares in issue during the year.

31. Provident fund


The Company and its employees have jointly established a provident fund in accordance with the Provident Fund Act B.E. 2530. Both employees and the Company contribute to the fund monthly at the rate of 3 and 5.5 percent of salary. The fund, which is managed by Kasikorn Asset Management Company Limited, will be paid to employees upon termination in accordance with the fund rules. Total contributions by the Company and its subsidiaries for the year 2011 amounted to approximately Baht 94 million (2010: Baht 68 million) and Baht 78 million for the Company (2010: Baht 67 million).

32. Dividends
Dividends declared in the years of 2011 and 2010 consist of the following: Dividends 2010 Final dividend from 2009 income Total dividends for 2010 2011 Final dividend from 2010 income Total dividends for 2011 Annual General Meeting of the shareholders on 27 April 2011 1,570,718 1,570,718 1.96 May 2011 Annual General Meeting of the shareholders on 28 April 2010 1,570,718 1,570,718 1.96 May 2010 Approved by Total dividends Dividend per share (Thousand Baht) (Baht) Paid on

33. Commitments and contingent liabilities


Commitments and contingent liabilities as at 31 December 2011 are summarised as follows:
33.1 The Company and its subsidiaries had outstanding guarantees of approximately Baht 425 million (2010: Baht

219 million) and approximately Baht 227 million for the Company (2010: Baht 213 million) as issued by the banks on behalf of the Company and its subsidiaries for the government agencies in respect of guarantee for electricity usage and others as required in the normal course of business.
33.2 The Company and its subsidiaries entered into land lease and sub-lease agreements with individuals, related companies and other companies for the construction of office buildings and stores for periods ranging

from one year to thirty years.

Annual Report 2011

251

As at 31 December 2011, future minimum lease payments required under these non-cancellable agreements were as follows. Consolidated financial statements Payable within: Less than 1 year 1 to 5 years More than 5 years 708 2,791 6,653 903 1,867 3,899 (Unit: Million Baht) Separate financial statements

As at 31 December 2011, the Company and its subsidiaries have subleased part of the space under the non-cancellable agreements and expect to receive sublease payments of approximately Baht 107 million (Separate financial statements: Baht 74 million). During the year 2011, the Company and its subsidiaries had recognized rental expenses of Baht 24 million and sublease revenue of Baht 14 million (Separate financial statements: rental expenses of Baht 11 million and sublease revenue of Baht 5 million). The above lease agreements stipulated certain covenants which the Company and its subsidiaries must comply.
33.3 The Company also entered into agreements relating to the transfer of leasehold right and sublease arrangements covering par t of buildings from existing lessor s (which are two related companies). The lease contracts were made with a related company and a local company.

The compensation for the transfer of leasehold right and leasing charges during the first eight years starting from 2000, are in the range of approximately Baht 688 million to Baht 1,202 million, depending on sales volume. Subsequent subleasing charges from the ninth year would be based on the market rate for such period, depending on conditions to be agreed between the parties.
33.4 The Company was committed to obligations under agreements with several companies for the construction of office buildings and depar tment stores totaling approximately Baht 888 million (2010: Baht

532 million).
33.5 The Company and its subsidiaries have outstanding commitment in respect of uncalled por tion of investment in subsidiaries of approximately Baht 1,427 million (Separate financial statements: Baht 685 million). 33.6 The Company entered into a logistics and distribution ser vices agreement with a company resulting

in a commitment to pay for the service fee at a percentage of goods purchased.


33.7 The Company and subsidiaries have been sued by other entities as co-defendant for breach of contracts, penalty claim and other cases in which the case is currently being considered by the Civil Cour t.

Furthermore, the Company and its subsidiaries have been sued by certain individuals. The management believes that the Company and its subsidiaries will receive favorable ruling for the cases. However, for prudent reason the Company and its subsidiaries have set up certain provision for litigation in their account.
33.8 The Company entered into the renewal of the land lease contract and the lease and ser vice agreement of Wongsawang Town Center Depar tment store with a related par ty. These agreements cover a period of

10 years, commencing from 1 April 2006 and extendable for another two years. The rental is to be paid at the rates of Baht 458,544 per month for the 1st - 3rd year and will be increased by 15% every three years, while the 11th - 12th year rental will be paid at same rate as that of the tenth year (in accordance with the resolution of the Annual General Meeting of Shareholders of the Company on 27 April 2006).
33.9 The Company and its subsidiaries entered into the land lease contract with a related company. This

agreement generally covers a period of 30 years, commencing from 17 July 1996. In consideration thereof, the Company and its subsidiaries agree to pay annual rental fee under the calculation by using initial land cost multiply by average loan rate of commercial banks. In 2011 the average loan rate is 6.25 - 7.33 % per year (2010: 5.94 - 6.20% per year).

252

Annual Report 2011

33.10 The Company entered into a Memorandum of Understanding to lease the shopping center with a company in Lao Peoples Democratic Republic for a period of twenty years, commencing from the soft opening of

the mall and for another twenty years. The Company agrees to pay rental fees revenue sharing at the rate stated in the memorandum based on net sales.

34. Financial information by segment


The Company and its subsidiary companies operations are in a single industry segment of retail and are carried out in the single geographic area of Thailand. As a result, all of the revenues, operating profits and assets as reflected in these financial statements pertain to the aforementioned industry segment and geographic area.

35. Financial instruments


35.1 Financial risk management

The Company and its subsidiary companies financial instruments, as defined under Thai Accounting Standard No. 107 Financial Instruments: Disclosure and Presentations, principally comprise cash and cash equivalents, trade accounts receivable, rental and other services receivable, loans from/loans to subsidiaries, and accounts payable. The financial risks associated with these financial instruments and how they are managed is described below. Credit risk The Company and its subsidiary companies are exposed to credit risk primarily with respect to trade accounts receivable, rental and other income receivable., and loans to subsidiary companies. They manage the risk by adopting appropriate credit control policies and procedures and therefore do not expect to incur material financial losses. In addition, they do not have high concentration of credit risk since they have a large customer base. The maximum exposure to credit risk is limited to the carrying amounts of receivables, rental and other income receivable, and loans to subsidiary companies, stated in the statement of financial position. Interest rate risk The Company and its subsidiary companies are exposed to interest rate risk related primarily to their cash and cash equivalents, trade accounts receivable, rental and other services receivable, loans from/loans to subsidiaries, accounts payable. However, since most of their financial assets and liabilities bear floating interest rates which are close to the market rate, the interest rate risk is expected to be minimal. Significant financial assets and liabilities as at 31 December 2011 classified by type of interest rates are summarized in the table below
Consolidated financial statements

Floating interest rate Financial Assets Cash and cash equivalent Trade accounts receivable Rental and other income receivable 5,986 5,986 Financial liabilities Short-term loans from financial institutions Trade accounts payable 36,500 36,500

Non-interest bearing 1,436 274 2,256 3,966 24,980 24,980

Total

(Unit: Million Baht) Effective interest rate (% p.a.) 0.10 2.50

7,422 274 2,256 9,952

36,500 24,980 61,480

1.87 4.36

Annual Report 2011

253

Separate financial statements

(Unit: Million Baht) Total Effective interest rate (% p.a.) 0.10 2.50 1.79 4.36

Floating interest rate Financial Assets Cash and cash equivalent Trade accounts receivable Rental and other income receivable Loans to subsidiary companies 3,627 4,799 8,426 Financial liabilities Short-term loans from financial institutions Trade accounts payable Loans from subsidiary companies 36,500 2,567 39,067

Non-interest bearing 1,074 3,555 1,984 6,613

4,701 3,555 1,984 4,799 15,039

21,449 21,449

36,500 21,449 2,567 60,516

1.87 4.36 1.79 4.36

Foreign currency risk The Company and its subsidiaries exposure in foreign currency rates relates to revenues and administrative expenses from/to the related parties that are denominated in foreign currency. As of 31 December 2011, the Company and its subsidiaries had the following financial assets and financial liabilities denominated in foreign currency that have not been hedged. (Unit: Thousand) Consolidated financial statements Currency Financial assets Financial liabilities Separate financial statements Financial assets Financial liabilities Exchange rate as at 31 December 2011 (Baht per foreign currency) Bids US Dollar Euro 125 1,036 931 2,772 125 1,036 931 2,772 31.5505 40.7150 Asks 31.8319 41.3397

254

Annual Report 2011

As at 31 December 2010, the Company had exposure to foreign currency risk in relation to forecasted transaction from the business combination, as discussed in Note 15.1 to the financial statements. The Company had entered into forward foreign currency contracts to hedge this risk in November 2010. Details of derivatives are presented below. Notional Amount Derivatives Forward exchange contracts Foreign currency swap contracts-Swap US Dollar and Euro Bought 1,128 Million USD 850 Million Euro Sold 33,981 Million Baht 1,128 Million USD Maturity date 7 January 2011 7 January 2011

On 7 January 2011, the Company recognised net losses from the change in fair value of such derivatives of approximately Baht 634 million which was transferred from shareholders equity to Investments in subsidiaries in the separate financial statements and recognised as part of the consideration transferred for business acquisition according to Note 15.1 to the consolidated financial statements. As at 31 December 2011, the Company and its subsidiary companies have no outstanding derivatives contract.
35.2 Fair values of financial instruments

Since the majority of the Company and its subsidiary companies financial instruments are short-term in nature or bear floating interest rates, their fair value is not expected to be materially different from the amounts presented in the statement of financial positions. A fair value is the amount for which an asset can be exchanged or a liability settled between knowledgeable, willing parties in an arms length transaction. The fair value is determined by reference to the market price of the financial instrument or by using an appropriate valuation technique, depending on the nature of the instrument.

36. Capital management


The primary objectives of the Companys capital management is to ensure that it has appropriate capital structure in order to support its business and maximise shareholder value. As at 31 December 2011, the Groups debt-to-equity ratio was 2.86:1 (2010 was 0.97:1) and the Companys was 3.10:1 (2010 was 1.23:1).

37. Debentures
On 10 November 2003, the Extraordinary shareholders meeting had passed the resolution to approve the issuance of debentures of not exceeding Baht 3,000 million or in other currency with the equivalent amount due within 6 years. The debenture will be sold to specific investor and or public in accordance with the regulation of the Securities and Exchange Commission. However, as at 31 December 2011 the Company has not issued debentures under the above resolution.

Annual Report 2011

255

38. Share capital


On 19 October 2011, the Companys Board of Directors meeting No. 5/2011 approved the resolutions to reduce the registered share capital of the Company from the existing registered capital of Baht 8,250 million to approximately Baht 8,014 million by cancelling the authorised but unissued 23,613,426 shares with par value of Baht 10 each and to increase the registered share capital of the Company from approximately Baht 8,014 million to approximately Baht 11,514 million by issuing 350 million new ordinary shares with par value of Baht 10 each. The resolutions are to be proposed for approval at the Extraordinary general shareholders meeting No.2/2011 on 17 November 2011. However, the Company had considered the impact from the floods in Thailand during October to November 2011 and that certain shareholders living in affected areas had informed the Company that they are unable to attend the Extraordinary General Meeting. In order to preserve the rights of the shareholders and to allow them to attend the meeting, the holding of the Extraordinary General Meeting No. 2/2011 will be postponed until the next practical date. The timeline for the capital increase plan and practicable date for the Extraordinary General Meeting of Shareholders will be considered by the Board of Directors to be held in 2012.

39. Reclassification
To comply with the Notification of the Department of Business Development relating to the financial statements presentation as described in Note 2, and as a result of the adoption of new and revised accounting standards and new accounting policies as described in Note 3, certain amounts in the financial statements for the year ended 31 December 2010 have been reclassified to conform to the current years classification, without any effect to previously reported profit or shareholders equity, except for the restatements of the financial statements for the year 2010 as described in Note 5 to the financial statements.

40. Approval of financial statements


The financial statements were authorised for issuance by the authorised directors on 10 February 2012.

256

Annual Report 2011

Appendix

Annual Report 2011

257

258

Summar y of Transaction
with Related Companies
Transaction Related Companies Contract Detail Amount (Million baht) Comment of Independent Directors / Auditors

Annual Report 2011

1. Purchase of merchandise C-Text Sakol Co., Ltd. from Chirathivat group of Central Trading Co., Ltd. companies Central Garment Factory Co., Ltd. Central Book Distribution Co., Ltd. Textral Textile Co., Ltd. Thai Franchising Co., Ltd. Central Department Store Co., Ltd. Upfront Solution System Co., Ltd. Others 2. Tax management service Service receiver : Big C Supercenter PCL. Service provider: Harng Central Department Store Co., Ltd. Service receiver : Big C Supercenter PCL. Service provider: Tieng Chirathivat Co., Ltd. Contract commencing on Mar-1-2011 to Dec-31-2011 , monthly fee of Bt 150,000 30-year contract commencing from Dec-1-1996 to Nov-30-2026 Amount of leasing option is Bt 105 million with monthly rental and service charge of Bt 275,000 which will be increased by 10% for every 3 years 10-year contract commencing from Apr-1-2006 to Mar-31-2016 with monthly rental and service charge based on rental area and will be increased by 10% for every 3 years

Purchase Trade Payable

27.9 3.8

Fairness market price.

Service charge

1.5

Companys independent director viewed that this transaction is reasonable and commercially useful for the Company and subsidiary. Companys financial advisor viewed that it is at reasonable price and independent director has no contradictory opinion.

3. Land leasehold contract at Big C Store (Korat branch)

Rental fee

4.8

4. Building lease of Big C store (Wongsawang branch) 5. Land lease in Big C store (Ratburana branch)

Lessee : Big C Supercenter PCL. Lessor : Central Department Store Co., Ltd.

Rental fee and Service Charges

44.7

External auditor viewed that the price is at market price

Lessee: Central Superstore Ltd. Lessor: Central Thonburi Co., Ltd.

30-year contract commencing on May-1-1995 Rental fee Amount of leasing option is Bt 119.9 million with yearly rental of Bt 1.2 million which will be increased by 10% for every 3 years

1.9

External auditor viewed that the price is at market price

Transaction

Related Companies

Contract Detail

Amount (Million baht)

Comment of Independent Directors / Auditors

6. Parking area leasing contract at Big C store (Ratburana branch) 7. Land lease of Big C store (Khon Kaen branch)

Lessee: Central Superstore Ltd. Lessor: Central Thonburi Co., Ltd. Lessee : Big C Fairy Ltd. Lessor : Central Pattana (Khonkaen) Co., Ltd. Service receiver : Central Department Store Co., Ltd. Service providers : Big C Supercenter PCL. Chiang Rai Big C Ltd. Big C Fairy Ltd.

3-year contract commencing from Jan-1-2009 to Dec-31-2011, monthly rental of Bt 150,000, payable 6 months in advance 30-year contract commencing on Jul-17-1996 with yearly rental of Bt 25.8 million 4-year contract

Rental fee

1.8

External auditor viewed that the price is at market price

Rental fee

25.8

External auditor viewed that the price is at market price

8. Space service agreement for Western Union

Service Income Receivable

10.2 0.2

9. Land lease and service rendering contract at each branch of Big C store

Leasing term ranges from 3 years to 15 years Lessee : Central Restaurant Group Co., Ltd. (K.F.C.) Central Restaurant Group Co., Ltd. (Mr. Donut) Central Restaurant Group Co., Ltd. (Auntie Annes) Central Watson Co., Ltd. Central Trading Co., Ltd. Central Pattana PLC. Power Buy Co., Ltd. B2S Co., Ltd. Office Club (Thai) Co.,Ltd. CRC Sports Co.,Ltd Lessor : Big C Supercenter PCL. and subsidiaries Assignee: Big C Supercenter PCL. Assignor: Ramindra Department Store Co., Ltd. Lessor : Harng Central Department Store Co., Ltd. Lease term is 15 years and one month commencing from Apr-25-2000 to May-31-2015 Amount of monthly assignment option is Bt 4.02 million with the service charges is Bt 1.7 million. The rental fee during first eight years depends on sales volume with the minimum and maximum rental fee, after that the rental fee depends on the agreed condition

Rental fee Receivable

360.3 25.9

External auditor viewed that the price is at market price

10. Assignment of building rental right of Centrals building at Hua Mark

Rental fee and service charge

81.4

Company s financial that the transaction reasonable and will be company. Independent contradictory opinion.

advisor viewed is justified and beneficial for the directors have no

Annual Report 2011 259

260 Transaction Related Companies Contract Detail Amount (Million baht) Comment of Independent Directors / Auditors Annual Report 2011

Services and facilities contract in Centrals building at Hua Mark

Service receiver : Big C Supercenter PCL. Service provider : Central Department Store Co., Ltd.

Contract term is 15 years and one month commencing on Apr-25-2000 with renewal period of 4 years and 11 months, service charge based on service area and service rate per area as determined in the contract Leasing term of 12 years commencing from Rental fee and Oct-20-2003 to Oct-19-2015 with renewal period service charge of 9 years, monthly rental fee is Bt 792,000 ; yearly rental fee is Bt 9.5 million 15-year contract commencing from Oct-20-2000 to Oct-10-2015 with renewal period of 9 years. Service charges divided into two parts: First : based on serviced area and service rate per area as determined in the agreement Second : during first eight years, service charge depends on sales volume with minimum and maximum charge, after that service charge depends on agreed condition Leasing term of 21 years and 6 months commencing Income from Nov-1-1993 to Apr-30-2015, monthly rental Payable fee ranging from Bt 167,500 (first year) to Bt 834,000 (deposit) (last year), deposit for rental guarantee of Bt 61.7 million (partially returned for 80 times every three months to lessee on quarterly basis of Bt 771,625) Leasing term of 19 years and 4 months commencing on Dec-29-1995, leased amount of Bt 19.2 million 9.3 13.6 80.7

Companys financial advisor viewed that the transaction is justified and reasonable and will be beneficial for the company. Independent directors have no contradictory opinion. Companys financial advisor viewed that the transaction is justified and reasonable and will be beneficial for the company. Independent directors have no contradictory opinion.

11. Sub-leasing contract of Fashion Island Department Store

Lessee : Big C Supercenter PCL. Lessor : Central Department Store Co., Ltd.

Service contract for building facility system in Fashion Island Department Store

Service receiver: Big C Supercenter PCL. Service provider : Central Department Store Co., Ltd.

12. Land sub-leasing contract for the implementation of Central Festival Center at Pattaya

Lessee : Central Pattana PCL. Lessor : Central Pattaya Co., Ltd.

External auditor viewed that the price is at market price

13. Leasing contract for some areas of Big C store (Pattaya branch)

Lessee : Central Pattana PCL. Lessor : Central Pattaya Co., Ltd.

External auditor viewed that the price is at market price

Transaction

Related Companies

Contract Detail

Amount (Million baht)

Comment of Independent Directors / Auditors

14. Contract on infrastructure system services of Big C store (Pattaya branch) 15. Leasing contract of some area in Central Festival Center at Pattaya 16. Contract of sharing expenses of Big C store (Pattaya branch)

Service receiver : Central Realty Service Co., Ltd. Service provider : Central Pattaya Co., Ltd. Lessee : Central Pattaya Co., Ltd. Lessor : Central Pattana PCL. Service receiver : Central Pattaya Co., Ltd. Service provider : Central Realty Service Co., Ltd.

Service term of 19 years and 4 months commencing on Dec-29-1995, service fee of Bt 12.8 million (already paid in full) Leasing term of 19 years and 9 months commencing on Jul-29-1995, leased amount of Bt 1.2 million Contract commencing on Jan-1-2004 Service charges divided into two parts: First: monthly service charge is Bt 271,149.76 which will be increased base on economic situation and agreed condition, but not greater than 5% Second: based on usage area and actual sharing service expense. Annual management fee Service charge

External auditor viewed that the price is at market price

At market price (external auditors opinion)

8.5

At market price (external auditors opinion)

17. The company pay for management fee and other expenses

Distribution Casino France

Management Fee and Other expenses 129.4 Payable 138.7

Companys independent director viewed that this transaction is reasonable and necessary. It is also commercially beneficial for the Company and subsidiaries.

18. Service mark license agreement 19. Other incomes

Licensee: Cavi Retail Limited (Big C Vietnam) Licensor : Big C Supercenter PCL. Service receiver : Casino International Service provider : Big C Supercenter PCL. Service receiver : Big C Supercenter PCL. Service provider : Group Casino Limited Service receiver : Group of subsidiary companies Service provider : Big C Supercenter PCL.

5-year contract

Income Receivable Income Receivable Service charge Payable Income Receivable

14.9 3.9 77.9 82.0 5.6 242.2 242.2

Compensate income from goods purchasing (IRTS Income), base on product type and purchase amount. Annual management fee Annual management fee base on sales and other income amount depends on agreed condition.

20. Merchandise sourcing service 21. Management fee

Annual Report 2011 261

Major

Shareholders
Top ten shareholders as of 31 Januar y 2012 are as follows:
Shareholders Number of Shares Holding % Holding

1. Casino Group : Geant International B.V. and Saowanee Holding Company Limited The group works together with others to determine and formulate management policy by nominating or appointing a person to act as the director with the authority in management. The abovementioned management policy will be submitted to the board of director for consideration and approval. 2. Chirathivat Group : Mrs. Wanthanee Chirathivat Mr. Suthichai Chirathivat Mr. Suthikiat Chirathivat Mr. Tos Chirathivat Mr. Suthiporn Chirathivat The group works together with others to determine and formulate management policy by nominating or appointing a person to act as the director with the authority in management. The abovementioned management policy will be submitted to the board of director for consideration and approval. 3. The Bank of New York (Nominees) Limited 4. Thai NVDR Company Limited. 5. UBS AG SINGAPORE BRANCH 6. BARCLAYS BANK PLC, SINGAPORE 7. Mr. Amnuay Thanarakchok 8. MRS. ARUNEE CHAN 9. Mr. Niti Osatanukrao 10. Mr. Poonsak Thiapairat
Dividend Policy of the Company and Subsidiaries

287,820,000 218,280,000

35.92 27.24

9,135,243 7,093,200 7,082,400 5,117,100 4,169,400

1.14 0.89 0.88 0.64 0.52

25,509,409 20,402,604 18,000,000 15,900,000 13,146,600 12,255,431 7,475,400 7,270,400

3.18 2.55 2.25 1.98 1.64 1.53 0.93 0.91

The Company and its subsidiaries have set the policy to pay dividends at the rate of not less than 30 per cent of annual net profit. In the year 2008, 2009 and 2010, the Company had paid the dividends at the rate of 50%, 59% and 57% of annual net profit (of the company only) after deduction of legal reserve respectively. The subsidiaries had paid the dividends at the rate of 100% of annual net profit after deduction of legal reserve.

262

Annual Report 2011

Subsidiaries
Subsidiaries which were directly and indirectly held by the Company are as follows:
Name Business % Holding Paid-Up Capital (Million)

Phisanulok Big C Limited Big C Fairy Limited Chiang Rai Big C Limited Central Superstore Limited

Retail Retail Rental of immovable assets Rental of immovable assets and holding company Rental of immovable assets Rental of immovable assets Rental of immovable assets Rental of immovable assets and holding company Rental of immovable assets Rental of immovable assets Dormant Dormant Retail Holding company Holding company Retail and wholesales

92.38 96.82 100.00 100.00

1,050 440 180 1,220

Inthanon Land Co., Ltd. Surat Big C Limited Central Pattaya Co., Ltd. Theparak Big C Limited

100.00 100.00 100.00 100.00

841 140 80 80

Phraram II Big C Co., Ltd. Udon Big C Co., Ltd. Chiang Mai Big C (2001) Co., Ltd. Big C Distribution Co., Ltd. CenCar Limited Nava Nakarintr Limited SSCP (Thailand) Limited Big C Supercenter (Lao) Co., Ltd.

99.99 100.00 100.00 100.00 39.00 100.00 49.00 100.00

5 738 300 1 8,950 1 162 31

Annual Report 2011

263

Big C Store
Information in 2011

1 2 6 7 4 5 10 11 12 13 3 1 1 2 8 1 8 7 4 5 9 11 12 9 10 14 6

13

BIG C in Nor thern Region


Big C Big C Extra

BIG C in Nor th-Eastern Region


Big C

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Phitsanulok Chiang Mai Chiang Rai Hang Dong Hang Dong 2 Lampang Lamphun Phetchabun Phrae Sukhothai Tak Kamphaeng Phet Nakhon Sawan

1. Chiang Mai 2
Big C Market

1. Lomsak

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.

Buriram Chaiyaphum Korat Khon Kaen Maha Sarakham Sakon Nakhon Sisaket Surin Ubon Ratchathani Udonthani Warin Chamrap Yasothon Amnat Charoen Udonthani 2

264

Annual Report 2011

10 9

1 4 5

14

17

2 15 18

8 7 11

13

12

19

15

6 4 8 1 2 2

2 1 1 3

BIG C in Central and Eastern Region


Big C Big C Extra

BIG C in Southern Region


Big C

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19.

Ayutthaya Ban Pong Ban Bueng Chachoengsao Chachoengsao 2 Chantaburi Chonburi Chonburi 3 Central Lopburi Lopburi 2 North Pattaya South Pattaya Phetchaburi Prachinburi Ratchaburi Rayong Sa Kaeo Mahachai Laem Thong Rayong

1. Chonburi 2 2. Pattaya 3
Big C Market

1. Saraburi

1. 2. 3. 4. 5. 6. 7. 8.

Hatyai Krabi Pattani Phuket Samui Surat Thani Chumporn Nakhon Si Thammarat
Big C Extra

1. Hatyai 2 2. Phuket 2
Big C Market

1. Phang Nga 2. Thepkrasattri


Annual Report 2011 265

15 24 25

36

23

4 13 1 27 26 37 2 5

Pathum Thani
8 2


5 7 6 7 12 1 31 5 11 4 18 17 4 21 4 22 30 3 19 34 1 29 2 6 1 20 3 10 10 8 6 32 9 9 7 33 28 35 16 3

Nonthaburi
14

38

Bangkok

Samut Prakan

BIG C in BKK and Vicinity


Big C Big C Extra Big C Market

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19.

Bangna Bangplee Bangbon Bangpakok Chaengwattana Dao Kanong Donmuang Ekkamai Fashion Island Huamark Issaraphap Ladprao Lam Lukka Nakornpathom Navanakorn Nongchok Oamyai Phetkasem Rat Burana

20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38.

Rajdamri Rama 2 Rama 2 (2) Rangsit Rangsit 2 Rangsit Khlong 3 Rattanathibeth Rattanathibeth 2 Romklao Samrong Samutprakarn Saphan Kwai Srinakarin Sukhaphiban 3 Suksawat Suwintawong Rangsit Khlong 6 Tiwanon Wong Sawang

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Bangyai Chaengwattana 2 Rama 4 Phetkasem 2 Ratchadaphisek Ramindra Ladprao 2 Lam Lukka Khlong 4 Sukhaphiban 3 (2) Onnuch
Big C Jumbo

1. 2. 3. 4. 5. 6. 7. 8.

Bang Pho Hatairat Keha Romklao Pracha Uthit Saimai Suanluang Sukhaphiban 1 Sukhaphiban 5

1. Samrong 2

266

Annual Report 2011

7 42 41 14 34 33 25 39 20 22 11 16 13 29 19 5 1 51 23 15 51 44 26 28 32

Pathum Thani Bangkok

Nonthaburi
17

18

4
46 10

38

50

36

45 2

21

30

9
31 27 37

43

48 12

49 24 35 40 8

Samut Prakan

MINI BIG C in BKK and Vicinity


Mini Big C

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.

Senanikom Udomsuk Bor Thong Ladprao 130 Chinnakhet Udomsuk 51 Navanakorn Bangplee Chalam Nimit Pattanakarn 20 Phra Pin 3 La Salle 24 Tha It Rangsit Klong2 Moo Ban Sahakorn Salaya Don Wai Krungthon Market Prachachuen 12 Thipphimarn

21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40.

Chaloem Phra Kiat Buathong Village Seri Thai 41 Wat Namdaeng Eua Arthorn Wat Koo Phraya Suren 38 Wongwaen Center Nimit Mai Muangthong Thani Sukhaphiban 2 Soi Nong Yai Suchart Market Soi Pier Nont Rattanakosin Praeksa Luangphaeng 5 Phetkasem 81 Luangphaeng 1 Prueksa Village 3 Phet Aree

41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51.

Bang Khan Market Soi Khunpra Soi Poon Charoen Or-ngern Market Soi Puengmee 17 Onnuch 17 Klong Payom Soi Bearing 34 Soi Srisamith Eua Arthorn Ladkrabang Ratpattana

Annual Report 2011

267

Big C Store Information


Big C Supercenter PLC

6th Floor, 97/11 Ratchadamri Road, Lumpini subdistrict, Pathumwan district, Bangkok 10330 Tel.: 02-655-0666; Fax: 02-655-5801 Company Registration No. Bo Mo Cho 0107536000633 (previous No. Bo Mo Cho.137)

Location of the branches of Big C Supercenter PLC


No. Name and Address of the Branches Date of Opening

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Big C Supercenter Public Co., Ltd. (Chaeng Wattana branch) 96 Moo 1, Chaeng Wattana Road, Thung Song Hong sub-district, Lak Si district, Bangkok 10210 Big C Supercenter Public Co., Ltd. *Rangsit branch* 94 Phahonyothin Road, Pracha Thipat sub-district, Thanyaburi district, Pathum Thani 12130 Big C Supercenter Public Co., Ltd. (Rat Burana branch) 19 Moo 9, Rat Burana Road, Bang Prakok sub-district, Rat Burana district, Bangkok 10140 Big C Supercenter Public Co., Ltd. (North Pattaya branch) 78/12 Moo 9, Pattaya 2 Road, Nong Prue sub-district, Bang Lamung district, Chon Buri 20150 Big C Supercenter Public Co., Ltd. (Wong Sawang branch) 888 Pibul Songkram Road, Bang Sue sub-district, Bang Sue district, Bangkok 10800 Big C Supercenter Public Co., Ltd. (Bang Phli branch) 89 Moo 9, Thepharak Road, Km 13, Bang Phli Yai sub-district, Bang Phli district, Samut Prakan 10540 Big C Supercenter Public Co., Ltd. (Nakhon Pathom branch) 754 Phetchakasem Road, Huai Chorake sub-district, Mueang district, Nakhon Pathom 73000 Big C Supercenter Public Co., Ltd. (Udon Thani branch) 415 Moo 3, Mak Khaeng sub-district, Mueang Udon Thani district, Udon Thani 41000 Big C Supercenter Public Co., Ltd. *Korat branch* 118 Mitraphap Nong Khai Road, Nai Mueang sub-district, Mueang Ratchasima district, Nakhon Ratchasima 30000 Big C Supercenter Public Co., Ltd. (Surat Thani branch) 130 Moo 1, Liang Mueang Road, Bang Kung sub-district, Mueang district, Surat Thani 84000 Big C Supercenter Public Co., Ltd. (Rattana Thibet branch) 6 Moo 6, Sao Thong Hin sub-district, Bang Yai district, Nonthaburi 11140 Big C Supercenter Public Co., Ltd. (Rayong branch) 15/11 Bang Na-Trat Road, Choeng Ngoen sub-district, Mueang district, Rayong 21000 Big C Supercenter Public Co., Ltd. (Thon Buri-Paktho branch) 127 Rama II Road, Samae Dam sub-district, Bang Khun Tien district, Bangkok 10510 Big C Supercenter Public Co., Ltd. (Chiang Rai branch) 184 Moo 25, Ropwiang sub-district, Mueang district, Chiang Rai 57000 *From 24 September 1997 till 31 March 2006, this store was managed by Chiang Rai Big C Co., Ltd.* Big C Supercenter Public Co., Ltd. (Lampang branch) 65 Highway Lampang Ngaw Road, Sop Tui sub-district, Mueang Lampang district, Lampang 52100 Big C Supercenter Public Co., Ltd. (Lop Buri branch) 2 Moo 1, Tha Sala sub-district, Mueang Lop Buri district, Lop Buri 15000 Big C Supercenter Public Co., Ltd. (Phetchaburi branch) 130 Village 1, Ton Mamuang sub-district, Mueang Phetchaburi district, Phetchaburi 76000

15 Jan 1993 13 May 1994 25 Nov 1994 17 June 1995 1 Sep 1995 1 Feb 1996 1 Mar 1996 15 Oct 1996 19 Dec 1996 26 Mar 1997 10 Apr 1997 15 Jul 1997 19 Sep 1997 24 Sep 1997

15 16 17

31 Oct 1997 20 Nov 1997 26 Jan 1998

268

Annual Report 2011

No.

Name and Address of the Branches

Date of Opening

18 19 20 21

Big C Supercenter Public Co., Ltd. (Hat Yai branch) 111/19 Moo 4, Khlong Hae sub-district, Hat Yai district, Songkhla 90110 Big C Supercenter Public Co., Ltd. (Hua Mak branch) 2001 Ramkhamhaeng Road, Hua Mak sub-district, Bang Kapi district, Bangkok 10240 Big C Supercenter Public Co., Ltd. (Samut Prakan branch) 498/1 Sukhumvit Road, Pak Nam sub-district, Mueang Samut Prakan district, Samut Prakan 10280 Big C Supercenter Public Co., Ltd. (Ubon Ratchathani branch) 92 Soi Thamwithi 4, Thamwithi Road, Nai Mueang sub-district, Mueang Ubon Ratchathani district, Ubon Ratchathani 34000 Big C Supercenter Public Co., Ltd. (Don Mueang branch) 1 Soi Phahonyothin 50, Phahonyothin Road, Anusawari sub-district, Bang Khen district, Bangkok 10220 Big C Supercenter Public Co., Ltd. (Fashion Island branch) 593 Ram Intra Road, Kanna Yao sub-district, Kanna Yao district, Bangkok 10230 Big C Supercenter Public Co., Ltd. (Chiang Mai branch) 208 Moo 3, Tarsala sub-district, Mueang Chiang Mai district, Chiang Mai 50000 *From 6 July 2001 till 30 April 2005, this store was managed by Chiang Mai Big C (2001) Co., Ltd.* Big C Supercenter Public Co., Ltd. (Suksawat branch) 94 Moo18, Bang Phung sub-district, Phra Pradaeng district, Samut Prakan 10130 Big C Supercenter Public Co., Ltd. (Phuket branch) 72 Moo 5, Wichit sub-district, Mueang Phuket district, Phuket 83000 Big C Supercenter Public Co., Ltd. (Bang Na branch) 111 Bang Na-Trat Road, Bang Na sub-district, Bang Na district, Bangkok 10260 Big C Supercenter Public Co., Ltd. (Lad Phrao branch) 2539 Lat Phrao Road, Wang Thong Lang sub-district, Wang Thong Lang district, Bangkok 10310 Big C Supercenter Public Co., Ltd. (Dao Khanong branch) 1050 Somdet Phra Chao Taksin Road, Bukkhalo sub-district, Thon Buri district, Bangkok 10600 Big C Supercenter Public Co., Ltd. (Tiwanon branch) 9/9 Moo 5, Talat Kwan sub-district, Mueang Nonthaburi district, Nonthaburi 11000 Big C Supercenter Public Co., Ltd. (South Pattaya branch) 565/41 Moo 10, Nongprue sub-district, Banglamung district, Chon Buri 20150 Big C Supercenter Public Co., Ltd. (Ratchdamri branch) 97/11 Ratchadamri Road, Lumpini sub-district, Pathumwan district, Bangkok 10330 Big C Supercenter Public Co., Ltd. (Nakhon Sawan branch) 320/10 Sawanviti Road, Pangnampo sub-district, Mueang Nakhon Sawan district, Nakhon Sawan 60000 Big C Supercenter Public Co., Ltd. (Saphan Khwai branch) 618/1 Phahonyothin Road, Samsen Nai sub-district, Phayathai district, Bangkok 10400 Big C Supercenter Public Co., Ltd. (Chachoengsao branch) 9/1 Chachoengsao-Bangpakong Road, Na Mueang sub-district, Mueang Chachoengsao district, Chachoengsao 24000 Big C Supercenter Public Co., Ltd. (Samrong branch) 999 Moo 1, Sukhumvit Road, North Samrong sub-district, Mueang Samut Prakarn district, Samut Prakarn 10270

19 Oct 2000 21 Oct 2000 2 Nov 2000 28 Apr 2001

22 23 24

28 Jun 2001 5 Jul 2001 6 Jul 2001

25 26 27 28 29 30 31 32 33 34 35

9 Nov 2001 29 Nov 2001 8 Feb 2002 28 Jun 2002 6 Aug 2002 1 Nov 2002 28 Mar 2003 29 Apr 2003 27 Jun 2003 26 Nov 2003 25 Feb 2004

36

23 Sep 2004

Annual Report 2011

269

No.

Name and Address of the Branches

Date of Opening

37 38 39 40 41 42 43

Big C Supercenter Public Co., Ltd. (Pattani branch) 301 Moo 4, Rusamilae sub-district, Mueang Pattani district, Pattani 94000 Big C Supercenter Public Co., Ltd. (Surin branch) 8 Lakmuang Road, Nai Mueang sub-district, Mueang Surin district, Surin 32000 Big C Supercenter Public Co., Ltd. (Omyai branch) 17/17 Moo 8, Omyai sub-district, Samphran district, Nakhon Pathom 73160 Big C Supercenter Public Co., Ltd. (Phetchakasem branch) 611 Moo 10, Bangkae sub-district, Bangkae district, Bangkok 10160 Big C Supercenter Public Co., Ltd. (Sukaphiban 3 branch) 103 Ramkhamhaeng Road, Minburi sub-district, Minburi district, Bangkok 10110 Big C Supercenter Public Co., Ltd. (Ekamai branch) 78 Soi Sukumvit 63 (Ekamai), North Prakhanong sub-district, Wattana district, Bangkok 10110 Big C Supercenter Public Co., Ltd. (Sakon Nakhon branch) 1594/16 Rop Mueang Road, Tatchoengchum sub-district, Mueang Sakon Nakhon district, Sakon Nakhon 47000 Big C Supercenter Public Co., Ltd. (Phrae branch) 600 Moo 9, Nachak sub-district, Mueang Phrae district, Phrae 54000 Big C Supercenter Public Co., Ltd. (Ratchaburi branch) 534 Moo 1, Kokmoei sub-district, Mueang district, Ratchaburi 70000 Big C Supercenter Public Co., Ltd. (Lam Luk Ka branch) 10 Moo 12, Bungkumproi sub-district, Lam Luk Ka district, Pathum Thani 12150 Big C Supercenter Public Co., Ltd. (Prachin Buri branch) 630/1 Ratsadondamri Road., Na Mueang sub-district, Mueang Prachin Buri district, Prachin Buri 25000 Big C Supercenter Public Co., Ltd. (Lamphun branch) 200 Moo 4, Ban Klang sub-district, Mueang Lamphun district, Lamphun 51000 Big C Supercenter Public Co., Ltd. (Samui branch) 129/19 Moo 1, Bophut sub-district, Ko Samui district, Surat Thani 84320 Big C Supercenter Public Co., Ltd. (Chon Buri branch) 49/1 Moo 3, Huai Kapi sub-district, Mueang Chon Buri district, Chon Buri 20000 Big C Supercenter Public Co., Ltd. (Buriram branch) 150 Moo 7, Isan sub-district, Mueang Buriram district, Buriram 31000 Big C Supercenter Public Co., Ltd. (Hangdong branch) 433/4-5 Moo 7, Mae Hia sub-district, Mueang Chiang Mai district, Chiang Mai 50000 Big C Supercenter Public Co., Ltd. (Ayutthaya branch) 80 Moo 2, Ban Krot sub-district, Bang Pa-In district, Phra Nakhon Si Ayutthaya 13160 Big C Supercenter Public Co., Ltd. (Ban Pong branch) 58 Moo 5, Nong Or sub-district, Ban Pong district, Ratchaburi 70110 Big C Supercenter Public Co., Ltd. (Sukhothai branch) 68 Moo 2, Ban Kluai sub-district, Mueang Sukhothai district, Sukhothai 64000 Big C Supercenter Public Co., Ltd. (Chaiyaphum branch) 99 Moo 1, Bangkhla sub-district, Mueang Chaiyaphum district, Chaiyaphum 36000

27 Oct 2004 24 Dec 2004 12 Apr 2005 17 Jul 2005 1 Sep 2005 9 Nov 2005 26 Nov 2005

44 45 46 47 48 49 50 51 52 53 54 55 56

11 May 2006 6 Jun 2006 17 Oct 2006 14 Dec 2006 2 May 2007 6 Sep 2007 11 Oct 2007 11 Oct 2007 21 Nov 2007 27 Feb 2008 10 May 2008 10 May 2008 15 May 2008

270

Annual Report 2011

No.

Name and Address of the Branches

Date of Opening

57 58 59 60 61 62 63 64 65 66 67 68 69 70 71

Big C Supercenter Public Co., Ltd. (Phetchabun branch) 939 Moo 2, Sadieng sub-district, Mueang Phetchabun district, Phetchabun 67000 Big C Supercenter Public Co., Ltd. (Krabi branch) 349 Moo 11, Krabi Noi sub-district, Mueang Krabi district, Krabi 81000 Big C Supercenter Public Co., Ltd. (Navanakhon branch) 98/196 Moo 13, Khlong Neung sub-district, Khlong Luang district, Pathum Thani 12120 Big C Supercenter Public Co., Ltd. (Rangsit Khlong 6 branch) 158/17 Moo 4, Rangsit sub-district, Thanyaburi district, Pathum Thani 12110 Big C Supercenter Public Co., Ltd. (Yasothon branch) 323 Moo 2, Samran sub-district, Mueang Yasothon district, Yasothon 35000 Big C Supercenter Public Co., Ltd. (Sa Kaeo branch) 352 Suwannason Road, Sakaeo sub-district, Mueang Sa Kaeo district, Sa Kaeo 27000 Big C Supercenter Public Co., Ltd. (Warin Chamrap branch) 322 Moo 8, Saensuk sub-district, Warin Chamrap district, Ubon Ratchathani 34190 Big C Supercenter Public Co., Ltd. (Maha Sarakham branch) 238/1-3 Moo 11, Koeng sub-district, Mueang Maha Sarakham district, Maha Sarakham 44000 Big C Supercenter Public Co., Ltd. (Si Sa Ket branch) 29/49 Moo 11, Yaplong sub-district, Mueang Si Sa Ket district, Si Sa Ket 33000 Big C Supercenter Public Co., Ltd. (Mahachai branch) 79 Moo 8, Thasai sub-district, Mueang Samut Sakhon district, Samut Sakhon 74000 Big C Supercenter Public Co., Ltd. (Saraburi branch) *Junior Saraburi* 57/5 Sudbanthad Road, Pakprieo sub-district, Mueang Saraburi district, Saraburi 18000 Big C Supercenter Public Co., Ltd. (Phang Nga branch) *Junior Phang Nga* 297 Phetchakasem Road, Thai Chang sub-district, Mueang Phang Nga district, Phang Nga 82000 Big C Supercenter Public Co., Ltd. (Amnat Charoen branch) 477 Moo 7, Bung sub-district, Mueang Amnat Charoen district, Amnat Charoen 37000 Big C Supercenter Public Co., Ltd. (Laem Thong branch) 554 Sukhumvit Road, Noen Phra sub-district, Mueang Rayong district, Rayong 21000 Big C Supercenter Public Co., Ltd. (Kamphaeng Phet branch) 613/1 Charoensuk Road, Nai Muang sub-district, Mueang Kamphaeng Phet district, Kamphaeng Phet 62000 Big C Supercenter Public Co., Ltd. (Tak branch) 18/3 Phahonyothin Road, Rahaeng sub-district, Mueang Tak district, Tak 63000 Big C Supercenter Public Co., Ltd. (Lom Sak branch) 70 Samakichai Road, Lom Sak sub-trict, Lom Sak district, Phetchabun 67110 Big C Supercenter Public Co., Ltd. (Ban Bueng) 181 Ban Bueng-Klang Road, Ban Bueng sub-district, Ban Bueng district, Chon Buri 20170 Big C Supercenter Public Co., Ltd. (Thep Kasatthi branch) 888 Moo 2, Ratsada sub-district, Mueang Phuket district, Phuket 83000 Big C Supercenter Public Co., Ltd. (Chanthaburi branch) 1012 Tha Chalap Road, Talat sub-district, Mueang Chanthaburi district, Chanthaburi 22000

5 Jun 2008 27 Jun 2008 2 Aug 2008 4 Aug 2008 23 Sep 2008 8 Oct 2008 30 Oct 2008 11 Nov 2008 9 Apr 2009 1 Apr 2010 25 Jun 2010 15 Oct 2010 28 Oct 2010 17 Nov 2010 3 Dec 2010

72 73 74 75 76

16 Aug 2011 16 Sep 2011 20 Nov 2011 25 Nov 2011 19 Dec 2011

Annual Report 2011

271

Big C branches operated by the Companys subsidiaries No. Name and Address of the Branches Date of Opening

1 2

Big C Fairy Co., Ltd. (Khon Kaen branch) 290/1 Moo 17, Nai Mueang sub-district, Mueang district, Khon Kaen 40000 Phitsanulok Big C Co., Ltd. (Phitsanulok branch) 939 Phichai Songkhram Road, Nai Mueang sub-district, Mueang Phitsanulok district, Phitsanulok 65000

11 Dec 1996 3 Apr 1997

Big C branches operated by Cencar Limited No. Name and Address of the Branches Date of Opening

1 2 3

Cencar Limited (Bang Pa Kok branch) 278 Moo 1, Suksawat Road, Bang Pakok sub-district, Rat Burana district, Bangkok 10140 Cencar Limited (Sukhapiban 3 branch) 1245 Ramkamhang Road, Hua Mark sub-district, Bangkapi district, Bangkok 10240 Cencar Limited (Sri Nakarin branch) 425 Moo 5, Sri Nakarin Road, North Samrong sub-district, Mueang Samut Prakan district, Samut Prakan 10270 Cencar Limited (Suwinthawong branch) 123 Moo 16, Suwinthawong Road, Minburi sub-district, Minburi district, Bangkok 10510 Cencar Limited (Bang Yai branch) 9/9 Moo 11, Taling Chan-Suphan Buri Road, Bangrak Phattana sub-district, Bang Bua Thong district, Nonthaburi 11110 Cencar Limited (Rangsit branch) 70/1 Moo 15, Phahonyothin Road, Ku Kot sub-district, Lam Luk Ka district, Pathum Thani 12130 Cencar Limited (Chiang Mai branch) 94 Moo 4, Chiang Mai-Lampang Road, Nong Pa Klang sub-district, Mueang Chiang Mai District, Chiang Mai 50000 Cencar Limited (Phetchakasem branch) 29/1 Moo 11, Phetchakasem Road, Nong Kang Plu sub-district, Nong Khaem district, Bangkok 10160 Cencar Limited (Ram Intra branch) 59 Moo 4, Anusawari sub-district, Bang Khen district, Bangkok 10220 Cencar Limited (Rattana Thibet branch) 68/777 Moo 8, Rattana Thibet Road, Bang Kla So sub-district, Mueang Nonthaburi district, Nonthaburi 11000 Cencar Limited (Rama 4 branch) 2929 Rama 4 Road, Klong Tun sub-district, Klong Toei district, Bangkok 10110 Cencar Limited (Ratchadaphisek branch) 125 Ratchadaphisek Road, Din Daeng sub-district, Din Daeng district, Bangkok 10400 Cencar Limited (Bang Bon branch) 371 Ekachai Road, Bang Bon sub-district, Bang Bon district, Bangkok 10150 Cencar Limited (Chang Wattana branch) 112 Moo 5, Chang Wattana Road, Pak Kret sub-district, Pak Kret district, Nonthaburi 11120 Cencar Limited (On Nut branch) 114 Sukhumvit 77 Road, Prakanong Nua sub-district, Wattana district, Bangkok 10250

25 Nov 1995 7 Mar 1996 19 Sep 1996

4 5

14 Feb 1997 11 Jun 1997

6 7

26 Jun 1997 20 Nov 1997

8 9 10

16 Jan 1998 21 May 1999 2 Feb 2000

11 12 13 14 15

6 Jul 2000 30 Jun 2001 27 Jul 2001 24 Sep 2001 2 Apr 2002

272

Annual Report 2011

No.

Name and Address of the Branches

Date of Opening

16 17 18 19 20

Cencar Limited (Samrong branch) 1293 Moo 4, Thepharak sub-district, Mueang Samut Prakan district, Samut Prakan 10270 Cencar Limited (Lat Phrao branch) 669 Lat Phrao Road, Chom Phon sub-district, Chatuchak district, Bangkok 10900 Cencar Limited (Pattaya branch) 333 Moo 9, Pattaya Klang Road, Nong Prue sub-district, Bang Lamung district, Chon Buri 20150 Cencar Limited (Hat Yai branch) 677 Phetchakasem Road, Hat Yai sub-district, Hat Yai district, Songkhla 90110 Cencar Limited (Chachoengsao branch) 28/73 Sri So Thon Tut Mai Road, Na Mueang sub-district, Mueang Chachoengsao district, Chachoengsao 24000 Cencar Limited (Nakhon Si Thammarat branch) 1392 Sri Phra Road, Ta Wang sub-district, Mueang Nakhon Si Thammarat district, Nakhon Si Thammarat 80000 Cencar Limited (Issarapap branch) 2 Issarapap Road, Wat Kallaya sub-district, Thon Buri district, Bangkok 10600 Cencar Limited (Phuket branch) 201 Rat Uthit 200 Year Road, Patong sub-district, Kathu district, Phuket 83150 Cencar Limited (Chon Buri branch) 15/17 Moo 3, Huai Kapi sub-district, Mueang Chon Buri district, Chon Buri 20000 Cencar Limited (Rama 2 branch) 282/2 Rama 2 Road, Samae Dam sub-district, Bang Khun Tian district, Bangkok 10150 Cencar Limited (Khlong 3 branch) 99 Moo 3, Khlong 3 sub-district, Khlong Luang district, Pathum Thani 12120 Cencar Limited (Sukhaphibarn 1 branch) 13/40 Moo 9, Khlong Kum sub-district, Bung Kum district, Bangkok 10230 Cencar Limited (Nong Chok branch) 34 Moo 1, Liap Waree Road, Kla Thum Rai sub-district, Nong Chok district, Bangkok 10530 Cencar Limited (Suan Luang branch) 314-314/1-4 Chaloem Phra Kiet Rama 9 Road, Nong Bon sub-district, Prawet district, Bangkok 10250 Cencar Limited (Hang Dong branch) 111 Moo 5, Hang Dong sub-district, Hang Dong district, Chiang Mai 50230 Cencar Limited (Romklao branch) 42, 44 Romklao Road, Minburi sub-district, Minburi district, Bangkok 10510 Cencar Limited (Udon Thani branch) 204 Moo 2, Na Di sub-district, Mueang Udon Thani district, Udon Thani 41000 Cencar Limited (Central Chon Buri 3 branch) 55/92 Moo 1, Samet sub-district, Mueang Chon Buri district, Chon Buri 20000 Cencar Limited (Pracha Uthit branch) 523-523/3 Pracha Uthit Road, Thung Kru sub-district, Thung Kru district, Bangkok 10140

18 Jul 2002 8 Oct 2002 3 Dec 2002 15 Oct 2004 26 Aug 2005

21

1 Oct 2005

22 23 24 25 26 27 28 29 30 31 32 33 34

1 Dec 2005 20 Dec 2006 27 Apr 2007 13 Dec 2007 27 Dec 2007 29 Feb 2008 29 Mar 2008 30 May 2008 14 Dec 2008 28 Mar 2009 31 Mar 2009 9 Apr 2009 12 Jun 2009

Annual Report 2011

273

No.

Name and Address of the Branches

Date of Opening

35 36 37 38 39 40 41 42 43

Cencar Limited (Lop Buri branch) 319 Moo 2, Tasala sub-district, Mueang district, Lop Buri 15000 Cencar Limited (Lam Luk Ka Khlong 4 branch) 3/83 Moo 7, Lat Sawai sub-district, Lam Luk Ka district, Pathum Thani 12150 Cencar Limited (Bang Pho branch) 162/1-2, 168/10 Pracharat 2 Road, Bang Sue sub-district, Bang Sue district, Bangkok 10800 Cencar Limited (MBC Prachachuen 12 branch) 332 Moo 6, Thung Song Hong sub-district, Lak See district, Bangkok 10210 Cencar Limited (Chumphon branch) 195 Moo 3, Wang Pai sub-district, Mueang Chumphon district, Chumphon 86000 Cencar Limited (Hathairat branch) 458, 458/1-2 Liap Khlong 2 Road, Bang Chan sub-district, Khlong Sam Wa district, Bangkok 10510 Cencar Limited (Khe Ha Romklao branch) 8/1-3 Khe Ha Romklao Road, Khlong 2 Ton Nun sub-district, Lat Krabang district, Bangkok 10520 Cencar Limited (Sai Mai branch) 89-89/3 Moo 3, Sai Mai sub-district, Sai Mai district, Bangkok 10220 Cencar Limited (Sukhapiban 5 branch) 98, 98/1-3 Moo 4, Or-Nguen sub-district, Sai Mai district, Bangkok 10220

24 Sep 2009 8 Oct 2009 16 Sep 2009 10 Oct 2009 19 Dec 2009 26 Mar 2010 29 Apr 2010 17 Dec 2011 17 Dec 2011

Fur thermore, there are the Mini Big C Stores that are managed by Big C Supercenter PLC
No. Name and Address of the Branches Date of Opening

1 2 3 4 5 6 7 8 9 10

Big C Supercenter Public Co., Ltd. (LP Udom Suk branch) 91, 93 Udom Suk Road, Bangna sub-district, Bangna district, Bangkok 10260 Big C Supercenter Public Co., Ltd. (LP Sena Nikhom branch) 2008/121 Phahonyothin Road, Lat Yao sub-district, Chatuchak district, Bangkok 10900 Big C Supercenter Public Co., Ltd. (MBC Bo Thong branch) 457/1 Moo 1 Rattanarat Road, Bangbo sub-district, Bangbo district, Samut Prakan 10560 Big C Supercenter Public Co., Ltd. (MBC Lat Phrao 130 branch) 29 Soi Lat Phrao 130 (Mahat Thai 2), Khlong Chan sub-district, Bangkapi district, Bangkok 10310 Big C Supercenter Public Co., Ltd. (MBC Chinkhet branch) 31/19-20 Moo 6 Thung Song Hong sub-district, Lak Si district, Bangkok 10210 Big C Supercenter Public Co., Ltd. (MBC Udom Suk 51 branch) 27, 29 Soi Udom Suk 51, Bangchak sub-district, Phrakhanong district, Bangkok 10260 Big C Supercenter Public Co., Ltd. (MBC Nawanakhon branch) 80/15-16 Moo 19 Khlong 1 sub-district, Khlong Luang district, Pathum Thani 12120 Big C Supercenter Public Co., Ltd. (MBC Chalam Nimit branch) 1/1 Chalam Nimit Road, Bangkhlo sub-district, Bangkho Laem district, Bangkok 10120 Big C Supercenter Public Co., Ltd. (MBC Bang Phli branch) 4/575-577 Moo 16 Bang Sao Thong sub-district, Bang Sao Thong district, Samut Prakan 10540 Big C Supercenter Public Co., Ltd. (MBC Phatanakan 20 branch) 79/1 Soi Phatanakan 20, Phatanakan Road, Suan Luang sub-district, Suan Luang district, Bangkok 10250

14 Jul 2006 18 Jul 2007 8 Apr 2008 27 Jun 2008 29 Jul 2008 30 Oct 2008 14 Nov 2008 11 Aug 2010 31 Jul 2010 5 Oct 2010

274

Annual Report 2011

No.

Name and Address of the Branches

Date of Opening

11 12 13 14

Big C Supercenter Public Co., Ltd. (MBC Phra Pin 3 branch) 66/13-15 Moo 15 Bang Mae nang sub-district, Bang yai district, Nonthaburi 11140 Big C Supercenter Public Co., Ltd. (MBC La Salles 24 branch) 492, 492/1-2 La Salles Road, Bangna sub-district, Bangna district, Bangkok 10260 Big C Supercenter Public Co., Ltd. (MBC Tha It branch) 100/8-10 Moo 3 Sai Ma sub-district, Mueang Nonthaburi district, Nonthaburi 11000 Big C Supercenter Public Co., Ltd. (MBC Rangsit Khlong 2 branch) 555/1 Rangsit-Nakhon Nayok Road, Prachathipat sub-district, Thanyaburi district, Pathum Thani 12130 Big C Supercenter Public Co., Ltd. (MBC Muban Sahakon branch) 1807-9 Moo 4 Khlong Kum sub-district, Beung Kum district, Bangkok 10240 Big C Supercenter Public Co., Ltd. (MBC Salaya branch) 88/2 Moo 4 Salaya sub-district, Phutthamonthon district, Nakhon Pathom 73170 Big C Supercenter Public Co., Ltd. (MBC Don Wai branch) 89/21 Moo 5 Bang Krateuk sub-district, Samphran district, Nakhon Pathom 73110 Big C Supercenter Public Co., Ltd. (MBC Talat Krungthon branch) 110/1 Ratchawithi Road, Bang Yikhan sub-district, Bang Phlat district, Bangkok 10700 Big C Supercenter Public Co., Ltd. (MBC Thip Phiman branch) 55/176-178 Moo 3 Phimonrat sub-district, Bang Bua Thong district, Nonthaburi 11110 Big C Supercenter Public Co., Ltd. (MBC Chaloem Phra Kiet branch) 44 Soi Chaloem Phra Kiet Ro 9 Soi 22, Nong Bon sub-district, Prawet district, Bangkok 10250 Big C Supercenter Public Co., Ltd. (MBC Muban Bua Thong branch) 113/17-18 Moo 10 Bang Rak Phatana sub-district, Bang Bua Thong district, Nonthaburi 11110 Big C Supercenter Public Co., Ltd. (MBC Pracha Cheun 12 branch) 332 Moo6 Thung Song Hong sub-district, Lak Si district, Bangkok 10210 Big C Supercenter Public Co., Ltd. (MBC Seri Thai 41 branch) 48/863 Moo 4 Khlong Kum sub-district, Beung Kum district, Bangkok 10240 Big C Supercenter Public Co., Ltd. (MBC Wat Nam Daeng branch) 18/158-160 Moo 2 Bang Kaeo sub-district, Bang Phli district, Samut Prakan 10540 Big C Supercenter Public Co., Ltd. (MBC Eua Athon Wat Ku branch) 219/38 Moo 3 Bang Phut sub-district, Pak Kret, Nonthaburi 11120 Big C Supercenter Public Co., Ltd. (MBC Phraya Suren 38 branch) 42/2-4 Soi Phraya Suren 38, Sam Wa Tawan Tok sub-district, Khlong Sam Wa district, Bangkok 10510 Big C Supercenter Public Co., Ltd. (MBC Wong Waen Center branch) 1/12 1st Floor, Soi Kanchanaphisek 005, Lak Song sub-district, Bang Khae, Bangkok 10160 Big C Supercenter Public Co., Ltd. (MBC Nimit Mai branch) 57/5, 57/7, 57/9 Moo 1 Soi Nimit Mai 9, Sai Kong Din sub-district, Khlong Sam Wa District, Bangkok 10510 Big C Supercenter Public Co., Ltd. (MBC Mueang Thong Thani branch) 101, 101/1 Pop Pula Road, Ban Mai sub-district, Pak Kret district, Nonthaburi 11120 Big C Supercenter Public Co., Ltd. (MBC Sukhaphiban 2 branch) 69/8 Sukhaphiban 2 Road, Prawet sub-district, Prawet district, Bangkok 10250

15 Oct 2010 26 Nov 2010 30 Dec 2010 10 Jan 2011

15 16 17 18 19 20 21 22 23 24 25 26 27 28

27 Jan 2011 1 Feb 2011 17 Feb 2011 4 Mar 2011 18 Mar 2011 27 Apr 2011 14 May 2011 25 May 2011 13 Jun 2011 29 Jun 2011 22 Jul 2011 27 Jul 2011 29 Jul 2011 11 Aug 2011

29 30

12 Aug 2011 25 Aug 2011

Annual Report 2011

275

No.

Name and Address of the Branches

Date of Opening

31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51

Big C Supercenter Public Co., Ltd. (MBC Soi Nong Yai branch) 1311/1 Soi Kanchanaphisek 008, Bang Khae sub-district, Bang Khae district, Bangkok 10160 Big C Supercenter Public Co., Ltd. (MBC Talat Suchat branch) 109/1-4 Moo 1, Lam Phat Kut sub-district, Thanyaburi district, Pathum Thani 12110 Big C Supercenter Public Co., Ltd. (MBC Soi Pier Nont branch) 98/1-3 Moo 3 Khu Khot sub-district, Lam Luk ka district, Pathum Thani 12130 Big C Supercenter Public Co., Ltd. (MBC Rattanakosin branch) 1, 3 Soi Rangsit-Pathum Thani 12, Prachathipat sub-district, Thanyaburi district, Pathum Thani 12130 Big C Supercenter Public Co., Ltd. (MBC Phraek Sa branch) 157/2-4 Moo 5, Phraek Sa sub-district, Mueang Samut Prakan district, Samut Prakan 10280 Big C Supercenter Public Co., Ltd. (MBC Luang Phaeng 5 branch) 199/2 Luang Phaeng Road, Tub Yao sub-district, Lat Krabang, Bangkok 10520 Big C Supercenter Public Co., Ltd. (MBC Luang Phaeng 1 branch) 545/12-16 Luang Phaeng Road, Tub Yao sub-district, Lat Krabang, Bangkok 10520 Big C Supercenter Public Co., Ltd. (MBC Muban Phreuksa 3 branch) 50/824-825, 50/784 Moo 5, Bang Khu Rat sub-district, Bang Bua Thong district, Nonthaburi 11110 Big C Supercenter Public Co., Ltd. (MBC Talat Bang Khun branch) 91/48-50 Moo 8, Khlong 1 sub-district, Khlong Luang district, Pathum Thani 12120 Big C Supercenter Public Co., Ltd. (MBC Phet Ari branch) 890 Moo 2, Phraek Sa Mai sub-district, Mueang Samut Prakan district, Samut Prakan 10280 Big C Supercenter Public Co., Ltd. (MBC Soi Phun Charoen branch) 41/50-41/53, Bang Chalong sub-district, Bang Phli district, Samut Prakan10540 Big C Supercenter Public Co., Ltd. (MBC Soi Khun Phra branch) 29/138 Moo6, Khlong 1 sub-district, Khlong Luang district, Pathum Thani 12120 Big C Supercenter Public Co., Ltd. (MBC Talat Or Ngoen branch) 111 Moo 3, O-ngoen sub-district, Sai Mai district, Bangkok 10220 Big C Supercenter Public Co., Ltd. (MBC Phetchakasem 81 branch) 150/1 Ma Charoen Road, Nong Khaem sub-district, Nong Khaem district, Bangkok 10160 Big C Supercenter Public Co., Ltd. (MBC Soi Pheung Mi 17 branch) 415 Soi Sukhumvit 93, Bangchak sub-district, Phrakhanong district, Bangkok 10260 Big C Supercenter Public Co., Ltd. (MBC Soi Bearing 34 branch) 5555 Moo 10, North Samrong sub-district, Mueang Samut Prakan district, Samut Prakan 10270 Big C Supercenter Public Co., Ltd. (MBC Soi Sri Samit branch) 2416/59-61 Moo 7, Thepharak sub-district, Mueang Samut Prakan district, Samut Prakan 10270 Big C Supercenter Public Co., Ltd. (MBC On Nut 17 branch) 231 Soi On Nut 17, Suan Luang sub-district, Suan Luang District, Bangkok 10250 Big C Supercenter Public Co., Ltd. (MBC Aua Arethon Lat Krabang) 396/2 Pracha Phatana Road, Thap Yao sub-district, Lat Krabang district, Bangkok 10520 Big C Supercenter Public Co., Ltd. (MBC Khlong Phayom branch) 108, 147/11 Moo 5, Phayom sub-district, Wang Noi district, Phra Nakhon Si Ayutthaya 13170 Big C Supercenter Public Co., Ltd. (MBC Rat Phatana branch) 128/1 Rat Phatana Road, Saphan Sung sub-district, Saphan Sung district, Bangkok 10240

27 Aug 2011 29 Aug 2011 30 Aug 2011 31 Aug 2011 10 Sep 2011 17 Sep 2011 25 Sep 2011 28 Sep 2011 29 Sep 2011 29 Sep 2011 30 Sep 2011 30 Sep 2011 6 Oct 2011 6 Oct 2011 2 Dec 2011 2 Dec 2011 2 Dec 2011 2 Dec 2011 2 Dec 2011 9 Dec 2011 12 Dec 2011

276

Annual Report 2011

( ) 62 10110 02-229-2800, 02-229-2888 02-654-5427

Security Registrar
Securities Depository (Thailand) Co., Ltd. The Stock Exchange of Thailand Building, 62 Ratchadaphisek Road, Khlong Toei sub-district Khlong Toei district, Bangkok 10110 Tel.: 02-229-2800, 02-229-2888; Fax: 02-654-5427

33 193/136-137 10110 02-264-0777 02-661-9190 (

Auditor
Ernst & Young Office Ltd. 33rd Floor, Lake Ratchada Building 193/136-137 Ratchadaphisek Road, Khlong Toei sub-district Khlong Toei district, Bangkok 10110 Tel.: 02-264-0777; Fax: 02-661-9190

20 87/1 10330 02-305-8000, 02-654-3130 02-305-8010, 02-654-3131

Legal Advisor

Linklaters (Thailand) Ltd. 20th Floor, Capital Tower, 87/1 All Seasons Place Wireless Road, Lumpini sub-district Pathumwan district, Bangkok 10330 Tel.: 02-305-8000, 02-654-3130; Fax: 02-305-8010, 02-654-3131

(Khun Rami Piirainen) 02-655-0666 7444 E-Mail Address: kurumpa@bigc.co.th , pirami@bigc.co.th

Information Centre for Shareholders/ Investors/Analysts


Ms. Rumpa Kumhomreun Vice President, Accounting & Finance Depar tment Mr. Rami Piirainen Director, Investor Relations Depar tment Tel.: 02-655-0666 Ext. 7444 or E-Mail Address: kurumpa@bigc.co.th, pirami@bigc.co.th

02-655-0666 7192 E-Mail Address: nakudatara@bigc.co.th

Information Centre for the Media


Mr. Regis, Philippe PRIGENT Vice President, Marketing and Communications Mr. Kudatara Nagaviroj Director, Corporate Affairs Tel.: 02-655-0666 Ext. 7192 or E-Mail Address: nakudatara@bigc.co.th

Big C: www.bigc.co.th Casino: www.groupe-casino.com

Central Group: www.centralcompany.com

2554 Annual Report 2011

Das könnte Ihnen auch gefallen