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Copyright 2012 Callbox. All rights reserved.

Copyright 2012 Callbox. All rights reserved.

Telemarketing
Appointment Setting Lead Generation Call-To-Invite Data Verification Client Profiling Market Research

Email Marketing
Custom Email Templates Scheduled Email Triggers Pull-up Email History Mailing Report and Stats

Web Marketing
Web Design Landing Pages Search Engine Optimization Pay-per-Click Campaigns

Social Media Mktg


LinkedIn, Facebook and Twitter Updates

Access and Create Targeted Lists from Over 35 Million Decision Makers Copyright 2012 Callbox. All rights reserved.

Over 7,000 companies served around the world

Major Clients

Software | IT Products and Services | Commercial Cleaning | Advertising | Education and Training | Financial and Insurance | Healthcare Logistics | Real Estate | Travel
Copyright 2012 Callbox. All rights reserved.

Retail

Awards
Top Outsourcer of the Year 1st in Percentage Growth of Sales Revenue 2nd in Number of Business-to-Business Agents
Top Outsourcer Awards
Contact Center World

Top SMO Service Provider based on Customer Satisfaction Ratings

Recognized for Excellence Across Nine Performance Criteria


Leading Provider of Outsourced Sales and Marketing Services
The Black Book of Outsourcing

Top 50 Teleservices Agencies 12th in the US Market 10th in the International Market
Top 50 Teleservices Agencies Ranking
Customer Interaction Solutions Magazine

Copyright 2012 Callbox. All rights reserved.

The Callbox Process


Kick-Off Meeting
Confer with your Campaign Specialist, Research and Data Analyst, Quality Analyst

Product Training / Simulation Calls


Day after Script Approval

2 1
Notice of Award of Contract
Calling can begin within 2 weeks.

3
Campaign Materials Development
Call Script, FAQs and Brochures

5
9
End-of-Month Campaign Summary Reporting
Within 3 Days

8
Weekly Campaign Reporting
PipelineCRM, Campaign Status

Database Preparation
And set-up of Pipeline CRM

Start of Calling Campaign


Within 7 Days of Database Approval

Followed by Email Campaign


On Scheduled Triggers

Copyright 2012 Callbox. All rights reserved.

Copyright 2012 Callbox. All rights reserved.

Lead Qualification Process


Send to Quality Analyst Agent tags success calls as For Lead Qualification" in the PipelineCRM. Identification of a Successful Call Agent reviews Client's calendar prior to setting appointments. (for appointment setting only)

Lead Qualification Quality Analyst listens to call recording.

START of Call Campaign

Successful Calls that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.

Lead Registration Successful Call approved by the QA appear in the PipelineCRM and on the Clients calendar.

Email Delivery/Web Pick-up PipelineCRM sends notification email to the Client. Client follows email link to view successful calls generated.
Copyright 2012 Callbox. All rights reserved. Copyright 2010 Callbox. All rights reserved.

The Callbox Data Warehouse


Profiled by Country

Over 35 Million Decision Makers


United States (20,388,366) Canada (1,707,888) Australia (1,133,555) United Kingdom (885,857) Singapore (357,618) Malaysia (255,273) China (213,040) New Zealand (128,708) Indonesia (122,589) India (52,300) Hong Kong (75,075) Philippines (49,454) Thailand (42,184)

Filterable Data
Company Name Contact Person Job Title/Position Address Phone Number Fax Number Email Website Number of Employees Annual Sales Industry

Copyright 2012 Callbox. All rights reserved.

Copyright 2012 Callbox. All rights reserved.

Home

Copyright 2012 Callbox. All rights reserved.

Calendar

Copyright 2012 Callbox. All rights reserved. Copyright 2010 Callbox. All rights reserved.

Accounts

Copyright 2012 Callbox. All rights reserved.

Appointment Details

Copyright 2012 Callbox. All rights reserved.

Contact Information and History

Copyright 2012 Callbox. All rights reserved.

Call Agents Screen

Copyright 2012 Callbox. All rights reserved.

List Editor

Copyright 2012 Callbox. All rights reserved.

Reports

Copyright 2012 Callbox. All rights reserved.

Detailed Performance Report

Copyright 2012 Callbox. All rights reserved.

Other Telemarketing Services


Database Validation/Verification

Data Cleansing/Scrubbing
Database/Customer Profiling

Market Research

Copyright 2012 Callbox. All rights reserved.

Email Marketing Services


Custom Email Templates Scheduled Email Triggers

Pull-up Email History


Mailing Report and Statistics

Copyright 2012 Callbox. All rights reserved.

Online Marketing Services


Web Design and Development Search Engine Optimization

Copyright 2012 Callbox. All rights reserved.

Contact Us

Copyright 2012 Callbox. All rights reserved.

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