NIOC Information Center New Acquisitions

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Financial structure: an investigation of sectoral balance sheets in the G-7/ Joseph P. Byrne and E. Philip Davis.- Cambridge: Cambridge University Press, 2003. 332.09177 By Acc. No: 48497 Abstract: This book confronts theory and empirical research with aggregate financial data across the G7, spanning 1970 through 2000. It compares the contrasting patterns and development of financial structures with the main theoretical and empirical results in economic literature. The resulting data analysis traces portfolios over a turbulent period characterized by considerable economic and financial instability, marked financial liberalization, far-reaching technical change and volatile asset prices.

Financial risk taking: an introduction to the psychology of trading and behavioural finance/ Mike Elvin.- Chichester: John Wiley, 2004. 332.6019 El Acc. No: 49025 Abstract: Financial Risk Taking explores the complex relationship between human behaviour and the markets, offering the reader a context in which to assess their own strengths and weaknesses. It is essential reading for anyone wishing to invest in stocks or trade futures as part of a Self-Investment Pension or day trading business. Following years of trading and careful research the author has developed the Comprehensive Model of Trading Competence that depicts the competences and competencies required to succeed.

Swaps/financial derivatives: products, pricing, applications and risk management/ Satyajit Das.- 3rd ed.- Singapore: John Wiley, 2004. 332.6457 Da Acc. No: 49388- 49391 Abstract: A comprehensive text that captures the changes in the swaps and financial derivatives markets ,Taking a practical rather than theoretical approach, this book provides global coverage with discussions of exchange-traded markets, over-thecounter markets, and all asset classes (including emerging asset classes). It examines derivatives from the different perspectives of the investor, the issuer, and the dealers/traders of these instruments and illustrates the dynamics of individual structures to help readers understand the types of products currently available in these markets.

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ISD from the ground up: a no-nonsense approach to instructional design/ Chuck Hodell.- Alexandria, VA: ASTD, 2000. 371.3028 Ho Acc. No: 49279 Abstract: ISD From the Ground Up is a book for both new and experienced training and instructional design professionals. Acquire new ISD skills, build or refine existing skills, or use this concise, "how to" guide as a refresher course in classic ISD. Participate with the author through interactive exercises to create an instructional plan for your own training event. By following the author's guidelines and self-directed exercises, you can create two major building blocks of instructional design-a ready-to-implement design plan and a lesson plan.

Presentation basics/ Robert J. Rosania.- Alexandria, VA: ASTD, 2003. 651.73 Ro Acc. No: 49218 Abstract: Presentation Basics tackles a subject that often frightens and sometimes incapacitates many otherwise confident people-giving a presentation. The book's simple, step-by-step approach guides readers through the entire process from preparation, to creating the right environment, to recovery when things go wrong in a presentation (an inevitable occurrence for even the most prepared and confident presenter). Readers will find 20 solid suggestions on improving presentation skills and a full chapter on where to get more information on the subject of presentation.

Core concepts of management/ John R. Schermerhorn, Jr.- Hoboken, NJ: John Wiley, 2004. 658 Sc Acc. No: 48279 Abstract: This book presents a contemporary view of today's managerial workplace in a convenient paperback form. Readers will discover the challenges and opportunities of managing and learning in today's dynamic organizations. They will develop enthusiasm for learning and personal development to meet new and exciting career challenges. They will also appreciate Schermerhorn's proven and successful clear, concise, and engaging writing style.

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November 2005 5

Corporate risk management: an organisational perspective/ Tony Merna and Faisal F. Al-Thani.- Chichester: Wiley, 2005. 658.155 Me Acc. No: 49186 Abstract: Corporate Risk Management analyses, compares and contrasts tools and techniques used in risk management at corporate, strategic business and project level and develops a risk management mechanism for the sequencing of risk assessment through corporate, strategic and project stages of an investment in order to meet the requirements of the 1999 Turnbull report. By classifying and categorising risk within these levels, readers will learn how to drill down and roll-up to any level of the organisational structure, establish the risks that each project is most sensitive to, and implement the appropriate risk response strategy - to the benefit of all stakeholders.

Project risk management guidelines: managing risk in large projects and complex procurements/ Dale F. Cooper ... [et al.]; Broadleaf Capital International.- West Sussex: John Wiley, 2005. 658.155 Pr Acc. No: 48838 Abstract: This book focuses on principles, practices and techniques for effective risk management in complex and large-scale projects and procurements. Chapter by chapter, the authors present simple, practical steps and illustrate them with examples drawn from their extensive experience across different countries, sectors, cultures and project phases. Qualitative and quantitative approaches are covered. As well as traditional structures and processes, they also discuss new developments in the way projects are conducted, such as outsourcing arrangements and risk-sharing structures like public-private partnerships.

Harvard business essentials: managing change and transition.- Boston, Mass.: Harvard Business School Press, c2003. 658.16 Lu Acc. No: 47572 Abstract: These books provide highly practical advice for readers at all levels of experience. Whether you are a new manager interested in expanding your skills or an experienced executive looking to stay on top, these solution-oriented books give you the reliable tips and tools you need to improve your performance and get the job done. Harvard Business Essentials titles will quickly become your constant companions and the trusted guides you'll turn to throughout your business career.

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Human resources in the 21st century/ edited by Marc Effron, Robert Gandossy, Marshall Goldsmith.- Hoboken, N.J.: John Wiley, 2003. 658.3 Hu Acc. No: 47614 Abstract: This book presents the compelling contributions of thought leaders-such as David Ulrich, Rosabeth Moss Kanter, and Jeffrey Pfeffer-who offer a road map for what these leaders can expect. Renowned HR executives also provide their expert advice and prescriptions for the future. The nature of human resources will continue to evolve as the new century progresses-with this book, HR professionals can change with it.

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Diversity training/ Cris Wildermuth with Susan Gray.-Alexandria,VA: ASTD,2005. 658.3 Wi Acc. No: 49198 Abstract: Diversity Training is a book that puts a different and powerful spin on the term diversity. Traditionally, diversity education initiatives inevitably involve the catch phrase "celebrate diversity." Although the authors appreciate that approach, this book offers a fresh perspective called Conversity, defined as a process that brings people together through an active search for common ground.

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Trainer's diversity source book: 50 ready-to-use activities, from icebreakers through wrap ups/ Jonamay Lambert and Selma Myers.- 1st ed.- Alexandria, Va.: Society for Human Resource Management, 2004. 658.3008 La Acc. No: 49212 Abstract: Trainer s Diversity Source Book brings new concepts and usefulness to the proven tools of activities and icebreakers. It includes compelling, interactive, engaging activities that foster inclusive, positive environments that encourage participants to examine diversity issues through different lenses. Using these short exercises, trainers can: Raise individual, team and organizational awareness about a host of diversity issues, Create safe spaces for dialogue about often unspoken and at times challenging topics in the workplace, Increasing cultural awareness and competence among individuals, teams and organizations.

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ASTD competency study: mapping the future: new workplace learning and performance competencies/ Paul R. Bernthal ... [et al.].- Alexandria, VA: ASTD, 2004. 658.3124 As Acc. No: 49204 Abstract: This powerful new competency model provides a strategic roadmap for today's workplace learning and performance (WLP) professional. By clearly identifying current and emerging trends and competencies, ASTD Competency Study: Mapping the Future is a key resource for a diverse group of individuals, including those who are just entering the field, those who are making hiring decisions, or creating curricula, and individuals looking for career development guidance and ways to bring greater value to their organizations.

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Rapid evaluation: tools, worksheets, and job aids to help you develop an evaluation strategy, use the right evaluation approach, understand and analyze evaluation data/ Susan Barksdale and Teri Lund.- Alexandria, VA: ASTD, 2001. 658.3124 Ba Acc. No: 49199 Abstract: This book helps you get evaluation results you trust. Learn how to approach evaluation strategically and to link results to your organization s goals, strategies, and performance indicators. Dozens of evaluation tools, checklists, and examples help you build a comprehensive evaluation strategy, or answer a specific evaluation question.

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Building high performance: tools and techniques for training and learning/ Karen Vander Linde, Elaine Biech, editors.- Fairfax, VA: Pricewaterhouse Coopers: ASTD, 1998. 658.3124 Bu Acc. No: 49191 Abstract: This integrated collection of practical articles assists you in making the transition from traditional training to a performance focus. Discover proven tools, techniques, and exercises that help you tackle the organizational issues of becoming a high-performance enterprise.

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16

Designing e-learning/ Saul Carliner.- Alexandria, VA: ASTD, 2002. 658.3124 Ca Acc. No: 49284 Abstract: Instead of designing e-learning programs from scratch, read this book to learn how to adapt your instructional design expertise to the demands of this new environment. Get step-by-step guidelines, discover solutions to key challenges, and learn how to balance the educational needs of your learners with the practical constraints of e-learning. Plus, a valuable "big picture" view of elearning helps you design programs that fit your organization's goals.

17 Great session openers, closers, and energizers: quick activities for warming up your audience and ending on a high note/ Marlene Caroselli.- New York: McGraw-Hill, 1998. 658.3124 Ca Acc. No: 49192 Abstract: This book is a fun-filled collection of openers, closers, and energizers that will enable you to kick off each session with a bang, focus your audience's attention, and ensure everyone is ready and eager to learn. Save hours of preparation time with these ready-made activities, including role plays, smallgroup exercises, quizzes, and more.

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Coaching training/ Chris W. Chen.- Alexandria, VA: ASTD, 2003. 658.3124 Ch Acc. No: 49216 Abstract: Coaching Training focuses on helping coaches properly define their coaching roles and provides the skills needed for success. Use this book to choose training session content, sample training agendas, and step-by-step preparation and training delivery instructions. The 11 self-contained content modules, or learning experiences, can be used as stand alone training or be incorporated into a broader agenda.

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19 Creating mentoring and coaching programs: twelve case studies from the real world of training/ Jack J. Phillips, series editor; Linda Kyle Stromei, editor.Alexandria, VA: ASTD, 2001. 658.3124 Cr Acc. No: 49269 Abstract: This book includes 12 cases that illustrate mentoring and coaching programs in a variety of organizational and educational applications around the world. You will find this book helpful in planning new programs in your organization or in strengthening and expanding your existing development program. Most organizations today have some type of mentoring program for their employees. Mentoring is seen both as a way of transferring knowledge and skills and as a retention tool for employees. Similarly, coaching has become an important organizational tool for developing people. It is used to improve both personal and organizational skills. Use the cases in this book as models and guides to help you create powerful mentoring and coaching programs for your organization and for your employees.

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Design training programs: eighteen case studies from the real world of training/ Jack J. Phillips, series editor; Donald J. Ford, editor.- Alexandria, VA: ASTD, 1996. 658.3124 De Acc. No: 49266 Abstract: This book showcases 18 real-life examples of programs that are customized and artful, that improve learning and human performance. Computerbased training, distance learning, and on-the-job training are just a few of the many methods used by the organizations contributing to this book.

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Outsourcing: training & education/ Garry DeRose.- Alexandria, VA: ASTD, 1999. 658.3124 De Acc. No: 49250 Abstract: Learn how to make outsourcing a success based on what really works. This guide equips you with contract templates, process change documents, and a customer satisfaction scorecard. Includes four models with in-depth company examples.

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22

Managing Web-based training: how to keep your program on track and make it successful/ Alan L. Ellis, Ellen D. Wagner, and Warren R. Longmire.Alexandria, VA: ASTD, 1999. 658.3124 El Acc. No: 49252 Abstract: This book is a guide to explain the skills and knowledge you need and provides these essential tips and tools: Real-life examples of managing Web-based training, Strategies for dealing with the cultural challenges of Web-based training, Keys to developing your program and evaluating the results.

23 A practical guide to needs assessment/ Kavita Gupta.- San Francisco: ASTD, 1999. 658.3124 Gu Acc. No: 49275 Abstract: This book is a basic how-to guide to needs assessment with all the readymade tools and templates you need for planning a course of action. Learn how to prepare interviews and surveys, accelerate data-gathering, identify competencies for effective performance, and develop a long-term performance improvement plan. The accompanying disk, packed with job aids, enables you to customize materials for your own situation.

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Evaluating e-learning/ William Horton.- Alexandria, VA: ASTD, 2001. 658.3124 Ho Acc. No: 49253 Abstract: This is a book that answers these and other important questions and guides you in taking a systematic approach that will strengthen your case for elearning into your organization. Use the book's interactive "Your Turn" sections to apply concepts from the book. And visit the companion Website to download design forms, spreadsheets, live examples, and other resources.

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25

Implementing training scorecards: eight case studies from the real world of training/ Jack J. Phillips, series editor; Lynn Schmidt, editor.- Alexandria, VA: ASTD, 2003. 658.3124 Im Acc. No: 49271 Abstract: Using a training scorecard provides a structure for establishing, tracking, compiling, analyzing, and communicating results. A solid training scorecard methodology can help you utilize training data collected over different timeframes. The types of data included in these measurements are the familiar five levels of training evaluation: reaction, learning, application, business impact, and return-oninvestment. This book offers eight case studies from a variety of organizations.

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Communication basics/ Judy Jenings, Linda Malcak.- Alexandria, VA: ASTD, 2004. 658.3124 Je Acc. No: 49221 Abstract: This book takes a new look at a subject that is at the heart of all human activity--communication. Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. The book enables you to become a thinkon-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.

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Improving on-th-job training and coaching/ by Karen Lawson; foreword by Mel Silberman.- Alexandria, VA: ASTD, 1997. 658.3124 La Acc. No: 49280 Abstract: A must have for managers and other designated trainers. This title presents a "just-in-time" approach that puts the methodology for helping employees learn in the hands of those "who own the work."

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28

New employee orientation training/ Karen Lawson.- Alexandria, VA: ASTD,2002. 658.3124 La Acc. No: 49210 Abstract: This book is a guide that will make the process much easier and help you solve the most common challenges you are likely to face. A flexible, icon-driven format and dozens of worksheets, exercises, structured experiences, handouts, and assessments allow you to develop customized new employee training lasting from one hour to a full day. Plus, the companion CD-ROM provided with its ready-to-use PowerPoint presentations and electronic copies of all supporting material featured in the book make implementing a new employee training program a just-in-time reality.

29 Training from the heart: developing your natural training abilities to inspire the learner and drive performance on the job/ Barry Lyerly and Cyndi Maxey.- Alexandria, VA: ASTD, 2000. 658.3124 Ly Acc. No: 49276 Abstract: Find your "training heart" and use this insight to create a learning environment that encourages application of classroom lessons to the job. Use the self-assessments, thought-provoking checklists, and vignettes to help you motivate learners to make a difference on the job and transfer your classroom skills to new ways of delivering training, including e-learning.

30 Optimizing the power of action learning: solving problems and building leaders in real time/ Michael J. Marquardt.- 1st ed.- Palo Alto, Calif.: Davies-Black Publishing, 2004. 658.3124 Ma Acc. No: 49226 Abstract: This first-of-its-kind guidebook puts the"action" in action learning, clearly demonstrating how and why this powerful method for addressing today's increasingly complex organizational challenges actually works. From Saudi Arabia to Singapore, Sweden to South Africa, profiles of such Global 100 leaders as GE, Sony, and Boeing tell the story of the power of action learning to create new products, improve service quality, and transform organizational cultures for competitive advantages.

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31

Evaluation basics/ Donald V. McCain.- Alexandria, VA: ASTD, 2005. 658.3124 Mc Acc. No: 49223 Abstract: This book offers proven methodology to connect evaluation to performance, program design, and bottom-line value. Evaluation Basics is the perfect tool for a wide group of individuals wishing to build or enhance practical training evaluation skills from frontline trainers and designers of training to subject matter experts who occasionally function as a trainer. The four carefully constructed chapters on each of Kirkpatrick s classic four levels of evaluation offer you a clear path to success. Plus, you will find two invaluable chapters on how biases creep into all levels of evaluation and a chapter on how to communicate evaluation results effectively. Practical examples, worksheets, checklists, tips, and notes are included throughout the book to speed your learning.

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Facilitation basics/ Donald V. McCain, Deborah D. Tobey.- Alexandria, VA: ASTD, 2004. 658.3124 Mc Acc. No: 49219 Abstract: Facilitation Basics allows you to focus on the learners and help an audience "get" a facilitator's message by focusing on the basic principles that underlie effective learning facilitation. In addition, you will find solid tips and techniques on creating a learning climate, facilitating learning activities, managing difficult participants, using media to support learning, and assessing your facilitation quality and success.

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Sales training/ Jim Mikula.- Alexandria, VA: ASTD, 2004. 658.3124 Mi Acc. No: 49215 Abstract: Sales Training focuses on three key skills that all sales professionals must have thinking, communicating, and networking. Use this book to create fast-paced and productive training sessions for both new and experienced sales professionals. For those who are new to sales, this book offers a structured and interactive way to quickly build skills that translate into sales success. For more experienced sales professionals, use this book to develop targeted training geared toward upgrading and sharpening sales skills. Readers will appreciate this books unique, modular approach and its dozens of ready-to-use assessments, training instruments, and tools that enable learners to gain knowledge that is immediately applicable in the field. Finally, Sales Training takes advantage of the author s significant sales and training experience and helps you foster sales personnel who connect past lessons with current situations in the field, use communication technologies and techniques creatively, and employ solid networking skills for competitive advantage.

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34

Trainer basics/ George M. Piskurich.- Alexandria, VA: ASTD, 2003. 658.3124 Pi Acc. No: 49222 Abstract: New trainers will appreciate the informative quick learning hits throughout the book, including helpful reminders called Think About This, cut-tothe-chase rules called Basic Rules, and additional key concept points called Noted. Every chapter ends with quick learning exercises called Getting It Done to reinforce key chapter information. this book also offers professional trainers a much-needed tool to help train these new ranks of trainers. Just hand Training Basics to a new trainer and within a few hours the job of explaining the basics of instructional design, adult learning, needs analysis, evaluation, and presentation and facilitation skills is done. This book is part of ASTD Training Basics series which currently includes Presentation Basics, Training Design Basics, Facilitation Basics, Communication Basics and Performance Basics plus other key training basic topics.

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Career moves: take charge of your training career now!/ Annabelle Reitman and Caitlin Williams.- Alexandria, VA: ASTD, 2001. 658.3124 Re Acc. No: 49278 Abstract: Find new career options, energize a stalled career, or transition to a new career as a human performance improvement expert with the practical advice in this book. Exercise checklists, job aids, tools, and useful tips help you develop new career strategies and explore all your options.

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The credible trainer: create value for training, get respect for your ideas, and boost your career/ Robert J. Rosania.- Alexandria, VA: ASTD, 2001. 658.3124 Ro Acc. No: 49281 Abstract: this book's tools, expert guidance, and practical advice on how to become a valued, strategic partner in your organization. Readers will learn how to bridge the gap between a trainer's dedication to the profession and the urgent need to find new and bottom-line ways to establish credibility with key organization stakeholders. Here are some other important lessons in The Credible Trainer. You will learn how to develop a personal plan for: Developing a powerful mindset that will allow you to take a strategic view of both your organization and your career, Articulating to management the trainer's strategic role in helping an organization achieve its "big picture" goals, Developing the skills to demonstrate your bottomline value to the organization Building self-confidence and a sense of power as a training professional.

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37

Learning paths: increase profits by reducing the time it takes for employees to get up-to-speed/ Steve Rosenbaum and Jim Williams.- San Francisco: Pfeiffer: ASTD, 2004. 658.3124 Ro Acc. No: 49224 Abstract: Learning Paths is a down-to-earth practical resource that is filled with illustrative examples, methods, techniques, strategies, processes, and tools for making company-wide, real-time training possible. Created to be flexible, the Learning Path approach can be customized to fit your organization no matter what its type or size. Learning Paths is divided into three sections: The Learning Path Methodology: Walks the reader through the major steps and strategies needed for building Learning Paths, Doing the Right Training: Offers a wide-range of strategies, methods, and techniques that can be targeted to the training within a Learning Path and tied to an organization's particular business needs, Do the Training Right: Shows how to ensure the training within a Learning Path is delivered in the most costeffective manner and introduces methods for structuring training so that it transfers to the job easily and effectively.

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Project management for trainers: stop "winging it" and get control of your training projects/ Lou Russell.- Alexandria, VA: ASTD, 2000. 658.3124 Ru Acc. No: 49229 Abstract: Learn how to plan and organize any training project - AND control its time, cost, quality, and scope - with this fast-paced and highly readable book. Read solutions you can use immediately to: Build flexible project management plans, Estimate required work effort, Schedule steps and allocate resources, Communicate project status, Perform a post-project review.

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Serious performance consulting: according to Rummler/ Geary A. Rummler.Alexandria, VA: ASTD; ISPI, 2004. 658.3124 Ru Acc. No: 49257 Abstract: In order for performance consultants to make a significant difference in organization results, they need to advance beyond their current focus on improving the individual performer. Dr. Rummler, a leader in performance consulting for 35 years, calls this next level of the performance consulting endeavor, Serious Performance Consulting or SPC.

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40

Lessons in learning, e-learning, and training: perspectives and guidance for the enlightened trainer/ Roger C. Schank.- San Francisco: Pfeiffer, 2005. 658.3124 Sc Acc. No: 49277 Abstract: This book is a compelling, enlightening, and often humorous book of essays that explore the myriad challenges faced by today s training and performance professionals. Written by one of the most highly respected thinkers and writers today, these essays offer a much-needed perspective on what trainers do, why they do it, and how they might do it better. The book serves as a barometer on the issues that often perplex trainers such as what can and cannot be taught, how people think and learn, and what help technology can really effectively provide. Each essay is filled with practical guidance and includes a summary of ideas, tips and techniques, things to think about, checklists, and other job aids.

41 Quick! Show me your value: a trainer's guide to communicating value, connecting training and performance to the bottom line/ Theresa Seagraves.- Alexandria, VA: ASTD, 2004. 658.3124 Se Acc. No: 49285 Abstract: Quick! Show Me Your Value is the first book designed specifically to help training and other workplace learning and performance professionals confidently communicate their true value at the most senior levels of an organization. By understanding how financial leaders at all levels of an organization think, these professionals are liberated from the monster of fear of talking with leaders and given new avenues for respect and inclusion in organizational decision making.

42 Effective learning environments: creating a successful strategy for your organization/ Reza Sisakhti.- Alexandria, VA: ASTD, 1998. 658.3124 Si Acc. No: 49282 Abstract: This book will guide workplace learning and performance professionals charged with designing, developing, implementing, and orchestrating such a strategy. In addition to offering practical advice, the author presents powerful business justifications to help readers sell the concept of effective learning environments to their organizations.

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43

Telling ain't training/ Harold D. Stolovitch, Erica J. Keeps.- Alexandria, VA: ASTD, 2002. 658.3124 St Acc. No: 49201 Abstract: This book provides an entertaining, and practical tour-de-force for every trainer and performance improvement professional. It tackles the three universal and persistent questions of the profession how do learners learn, why do learners learn, and how do you make sure that learning sticks. The authors of this interactive and provocative volume provide solid answers to these questions backed up by more than 70 years of combined real world experience and academic study. Training Ain t Telling deliberately avoids the one-way communications of telling trainers how to be more effective. Instead, it uses an interactive approach which models the basic message of the book that is, humans learn best through active mental engagement. The authors expect the reader to do something, not just read! Despite its fun, and breezy tone, every concept in the book is solidly backed up by research. The ultimate goal of this book is to allow the reader an opportunity to break through learning barriers, to separate learning myth from research-based facts, and to dispel counterproductive beliefs and practices that harm the instructional process.

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All learning is self-directed: how organizations can support and encourage independent learning/ Daniel R. Tobin.- Alexandria, VA: ASTD, 2000. 658.3124 To Acc. No: 49268 Abstract: This book includes: New strategies to meet the workplace challenges of independent learning, Learning environment designs that support and encourage the self-directed learner, Tools and techniques to manage intellectual capital in the freewheeling environment of free-agent workers.

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Technology for trainers: a primer for the e-learning age/ Thomas Toth.- Alexandria, VA: ASTD, 2003. 658.3124 To Acc. No: 49273 Abstract: Technology for Trainers is designed to help you filter out the technology noise and enable you to concentrate on the facts you need to know. Trainers weary of technological jargon will appreciate this book's plain-spoken approach, which focuses on taking traditional training development skills and applying that expertise to e-learning development. Readers will appreciate the practical tools this book provides as well as their new ability to talk intelligently to e-learning designers and other technical experts about turning a training vision into a reality. In addition, the book includes a complete e-learning glossary that consists of more than 400 key elearning terms from analog to XML (extensible markup language) that you will continue to refer to even after you become an e-learning expert.

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46 What works: assessment, development, and measurement/ Laurie J. Bassi and Darlene Russ-Eft, editors.- Alexandria, VA: ASTD, 1997. 658.3124 Wh Acc. No: 49195 Abstract: This practical, hands-on approach, provides you with the tools for translating the findings of sound research into sound practices. This title focuses on competency assessment methods, learning styles, organizational learning, 360feedback, and training evaluation as well as ROI.

47 What works: training and development practices: leadership development, conflict management, diversity training, technology training, behavioral modeling/ Laurie J. Bassi and Darlene Russ-Eft, editors.- Alexandria, VA: ASTD, 1997. 658.3124 Wh Acc. No: 49196 Abstract: Five areas in the HRD Field are critically reviewed: leadership development, conflict management, diversity training, learning technologies, and behavior modeling/modification.

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Training design basics/ Saul Carliner.- Alexandria, VA: ASTD, 2003. 658.312404 Ca Acc. No: 49220 Abstract: This practical, how-to book zeroes in on the skills readers need to design successful classroom training. All phases of training design are covered here, including planning and needs analysis; writing, designing, and evaluating course materials; and marketing and administration. New trainers, subject matter experts, and even experienced trainers will find the real-world approach of this book especially helpful. Learning guideposts along the way, including dozens of Basic Rules, Noted, and Think About This sidebars, enable the reader to scan the book and pick out and apply key concepts immediately. In addition each chapter ends with an interactive section called Getting It Done that guides readers in direct application of new skills.

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49 Creating training courses when you're not a trainer: quick course design, development, and delivery for subject matter experts, managers, and other nontrainers/ Donald V. McCain.- Alexandria, VA: ASTD, 1999. 658.312404 Mc Acc. No: 49249 Abstract: This book is for all those subject matter experts, managers, and other nontrainers who have been asked to deliver a short training course, and have started their assignment with more questions than answers. Also will show you not only where to begin, but how to make sure when you re done that learning has occurred.

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Evaluating the impact of training: a collection of tools and techniques/ Scott B. Parry; foreword by Donald L. Kirkpatrick.- Alexandria, VA: ASTD, 1997. 658.312404 Pa Acc. No: 49207 Abstract: Sharpen your expertise in applying different methods of evaluation to a variety of organizations and areas of training. This book's 26 lessons guides you through every step and illustrates the process with real-life examples. Helpful tools and checklists explain how to win support from senior management, evaluate your instructional strengths, and more.

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The bottomline on ROI: basics, benefits, & barriers to measuring training & performance improvement/ Patricia Pulliam Phillips.- Atlanta, Ga.: CEP Press, 2002. 658.312404 Ph Acc. No: 49225 Abstract: This book includes The criteria for a credible, sound and effective ROI process, How to identify the tangible and intangible benefits of training and performance improvement programs, How to collect the data you need and convert it to monetary values.

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52

Stories trainers tell: 55 ready-to-use stories to make training stick/ Mary B. Wacker, Lori L. Silverman.- San Francisco: Jossey-Bass, 2003. 658.312404 Wa Acc. No: 49209 Abstract: Telling stories is a powerful way to make a point, especially when the stories are compelling, well constructed, and poignant. This book captures thoughtprovoking stories contributed by trainers, nationally-known speakers, consultants, business leaders, educators, and professional storytellers that help make challenging ideas and abstract concepts more memorable, even unforgettable. The stories are organized around major oganizational development and training themes, such as leadership, diversity, teamwork, performance and coaching, and customer service. Accompanying each story are tips, debriefing questions, key points, and a follow-up activity to maximize its impact and learning potential.

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Training on the job: a new team-driven approach that empowers .../ Diane Walter.- Alexandria, VA: ASTD, 2002. 658.312404 Wa Acc. No: 49231 Abstract: This essential guide is for anyone who wants to set up a successful onthe-job training program. This book has everything you need, including: An eightstep model for setting up a structured team-driven, on-the-job training program, Easy-to-understand templates, instructions, and checklists, Case examples for any size organization.

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Michael Allen's guide to e-learning: building interactive, fun, and effective learning programs for any company/ Michael W. Allen.- New York: John Wiley, 2003. 658.3124040285 Al Acc. No: 49206 Abstract: This is the how-to book for both instructional designers and executives responsible for corporate e-learning programs. Chapters on learner motivation and effective instructional interactivities provide a usable e-learning platform. Michael Allen's Guide to E-Learning brings the critical issues to light with clearly defined solutions and examples.

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55 How to measure training results: a practical guide to tracking the six key indicators/ Jack J. Phillips, Ron Drew Stone.- New York: McGraw-Hill, 2002. 658.3124072 Ph Acc. No: 49259 Abstract: How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation, Shows how to measure both financial and intangible/non-financial results. This book is a handbook for trainers and HR managers who want to save their jobs or advance their careers by showing how the training they provide directly benefits their organization's bottom line or strategic goals.

56 Customer service training/ Maxine Kamin.- Alexandria, VA: ASTD, 2002. 658.31245 Ka Acc. No: 49188 Abstract: This book is a practical, hands-on guide to help you quickly accomplish this goal. Dozens of field-tested exercises, games, activities, icebreakers, and assessment instruments help you teach employees the importance of customer service and improve their performance. A flexible format and easy-to-use icons help you develop a customized training program lasting from one hour to one day or longer.

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The targeted evaluation process: a performance consultant's guide to asking the right questions and getting the results you trust/ Wendy L. Combs and Salvatore V. Falletta.- Alexandria, VA: ASTD, 2000. 658.3125 Co Acc. No: 49274 Abstract: approach to build flexible interventions, determine whether performance interventions achieved goals, and how-to partner with stakeholders throughout the process. Included are practical tools, templates, and sample questions.

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58 Performance basics: a complete, how-to guide to help you.../ Joe Willmore.Alexandria, VA: ASTD, 2004. 658.3125 Wi Acc. No: 49217 Abstract: Performance Basics is designed to provide its readers with the basic tenants of a growing area of expertise among workplace learning professionals called performance improvement (also knows as human performance improvement (HPI), human performance technology (HPT), and performance consulting). HPI (the term used in this book) provides its practitioners with a logical framework to analyze and diagnose workplace performance problems before offering specific problem-solving interventions.

59 Self-directed work teams: a trainers role in the transition/ edited by Ed Rose with Steve Buckley.- Alexandria, VA: ASTD, 1999. 658.3128 Se Acc. No: 49283 Abstract: This book loaded with practical tips and strategies for work teams and an implementation blueprint. Explore a four-step process for managing the cultural change that accompanies the transition to selfdirected work teams. Discover how to keep self-directed work teams on track. And learn proven strategies for building management commitment and avoiding common work team pitfalls.

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Promoting emotional intelligence in organizations: make training in emotional intelligence effective/ by Cary Cherniss and Mitchel Adler; foreword by Daniel Goleman.- Alexandria, VA: ASTD, 2000. 658.314 Ch Acc. No: 49251 Abstract: This book presents the compelling business case for emotional intelligence in the world of work. If employers adopted and implemented the 22 best-practice guidelines presented in this book, we could take the national economy to a new level of competitiveness and substantially improve the quality of service delivery to our customers and the pubic.

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61 Rapid needs analysis: tools, worksheets, and job aids to help you.../ Susan Barksdale and Teri Lund.- Alexandria, VA: ASTD, 2001. 658.4 Ba Acc. No: 49205 Abstract: Avoid a time-consuming needs analysis process and learn how to quickly analyze a performance problem. You can use the dozens of tools, worksheets, and job aids included in this book to rapidly analyze a request for a performance solution and recommend the best method to meet your business needs. Case studies, which illustrate how companies have succeeded using the process described in the book, are included in every chapter.

62 Consulting on the inside: an internal consultant's guide to living and working inside organizations/ Beverly Scott.- Alexandria, VA: ASTD, 2000. 658.4 Sc Acc. No: 49286 Abstract: Make the job of being an internal consultant easier and more rewarding with this practical guide that provides a road map to success and help you hone your skills. The author provides a comprehensive eight-step consulting process guide with valuable tips on working with management, dealing with difficult clients, and marketing your services to the organization. Includes real-life stories from current and former internal consultants.

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2005 [Two thousands five] ASTD team and organization development sourcebook/ Mel Silberman, editor; Patricia Philips, assistant editor.- Alexandria, VA: ASTD, 2005. 658.4 Tw Acc. No: 49203 Abstract: The 2005 edition of the ASTD Team and Organization Development Sourcebook draws on the knowledge and expertise 46 top-flight consultants, team developers, and training facilitators. The book presents a comprehensive toolkit of the most important topics facing organizations today including managing change, launching organizational initiatives, facilitating teams, goal setting and planning, creative problem solving, building cooperation and trust, and team development. The 40 games, exercises, learning activities, assessment instruments, handouts, tip sheets, and implementation guides are all field-tested and available for use on the accompanying CD-ROM to enable you to implement the most up-to-date training programs for your clients quickly and efficiently.

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64 2005 [Two thousands five] ASTD training and performance sourcebook/ Mel Silberman, editor, Patricia Philips, assistant editor.- Alexandria, VA: ASTD, 2005. 658.4 Tw Acc. No: 49202 Abstract: The ASTD Training and Performance Sourcebook draws on the knowledge and expertise of 42 top-flight trainers and consultants to present a comprehensive toolkit of the best training activities, group learning exercises, assessment instruments, handouts, and other essential guides for today s busy training and performance professional. The tools presented here cover a wide range of topics from e-learning, communication skills, diversity and cross-cultural awareness, performance improvement, and management development.

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Building a new performance vision: break down organizational.../ Thomas J. LaBonte; foreword by James C. Robinson.- Alexandria, VA: ASTD, 2001. 658.401 La Acc. No: 49247 Abstract: Help your organization shake the silo mentality that stands in the way of real strides in performance improvement. And explore how to create a single, unified HPI function that brings together separate functions under shared business goals. Step-by-step instructions, tools, tips, and job aids help you organize and champion a unified HPI approach

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Strategic planning training/ Jeffrey Russell, Linda Russell.- Alexandria, VA: ASTD, 2005. 658.4012 Ru Acc. No: 49208 Abstract: This book is an all-in-one, how-to guide for developing strategic planning, thinking, and decision making competencies of CEOs, managers, supervisors, and frontline employees. It offers a practical set of interactive and customizable training modules that will serve as a roadmap for developing the right framework, culture, and philosophy in your organization. The book is useful for both new and experienced strategic planning trainers and offers extensive background material plus practical advice to help you avoid common pitfalls. In addition, the book offers an extensive toolkit of methods and techniques to improve any group or team s problem solving and decision making skills.

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Performance interventions maps: 36 Strategies for solving your organization's problems/ Ethan S. Sanders, Sivasailam Thiagarajan.- Alexandria, VA: ASTD, 2001. 658.4036 Sa Acc. No: 49190 Abstract: This book helps you to gain a working knowledge of the best interventions for improving performance. Quickly locate and comprehend the differences and similarities of the interventions, and know how and when to use each. Experienced practitioners explain how interventions are selected and implemented in all types of organizations. (Developed by ASTD in partnership with the International Society for Performance Improvement.)

68 Core concepts of project management/ Samuel J. Mantel, Jr. ... [et al.].- 2nd ed.Hoboken, NJ: John Wiley & Sons, 2005. 658.404 Co Acc. No: 48275 Abstract: This book includes revised discussion of the integration of parent organization's strategies into project selection and management; and greatly expanded coverage of risk management and assessment in the project management process.

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Project management process improvement/ Robert K. Wysocki.- Boston: Artech House, 2004. 658.404 Wy Acc. No: 47693 Abstract: The book shows you how to communicate these baseline capabilities, and the gaps between baseline and target capabilities, to your team and upper management You are provided with a host of metrics that let you target specific areas of improvement needed to raise your project team s process maturity to the target level. Moreover, this unique resource offers you proven tools and techniques that you can use every day to ensure the success of your project process improvement program. The book concludes with practical methods to take your project team to the next level of process effectiveness.

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Leading change training/ Jeffrey Russell, Linda Russell.- Alexandria, VA: ASTD, 2000. 658.406 Ru Acc. No: 49214 Abstract: Need to create solid change programs within your organization? Leading change involves not only simply reducing resistance, but also creating an awareness of the challenges and responsibilities that each person (no matter their level in the organization) faces as a change initiative goes forward. This practical, hands-on guide is a ready-to-use workbook written specifically for training professionals, OD practitioners, and change agents. Use this book to create halfday, full-day and multi-day change workshops that integrate leading-edge change leadership model and theories presented in this book.

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Effective leadership programs: twelve case studies from the real world of training/ Jack J. Phillips, series editor; Franklin C. Ashby, editor.- Alexandria, VA: ASTD, 1999. 658.4071245 Ef Acc. No: 49270 Abstract: This book presents 12 case studies with various approaches to developing leadership potential, including training interventions, executive coaching, and individual and mentoring strategies that fit a wide range of settings.

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Innovation training/ Ruth Ann Hattori, Joyce Wycoff.- Alexandria, VA: ASTD Press, 2004. 658.4071245 Ha Acc. No: 49213 Abstract: Innovation Training will help you create training programs that foster an organization that thinks and acts with more creativity, collaborates more effectively, and implements new ideas more rigorously. The material in this book is appropriate for those who have never thought of themselves as creative as well as for those who are considered innovative thinkers.

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73 New supervisor training/ John E. Jones, Chris W. Chen.- Alexandria, VA: ASTD, 2002. 658.4071245 Jo Acc. No: 49197 Abstract: Help new and experienced supervisors make the transition from individual contributor to leader with ready-made training tools and materials in this practical, hands-on guide. Everything you need to quickly develop a new supervisor training program is included for training lasting only a few hours to several days in a handy icon-driven format that makes implementation a snap. A companion CD provides key exercises, handouts, assessments, structured experiences, and ready-to-use PowerPoint presentations developed from the book.

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Leadership training/ Lou Russell.- Alexandria, VA: ASTD, 2003. 658.4071245 Ru Acc. No: 49193 Abstract: Leadership Training offers both the background knowledge and the practical help you need to immediately create strong leadership training at all levels within your organization. This easy-to-use workbook grounds its users in the most up-to-date training methodologies such as accelerated learning. Readers also are provided with methods for assessing leadership strengths and weaknesses along with the 10 essential competencies of leaders. This book is chock full of materials that will save you time and resources the next time you need to create effective leadership training fast.

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Project management training/ Bill Shackelford.- Alexandria, VA: ASTD, 2004. 658.4071245 Sh Acc. No: 49189 Abstract: Project Management Training offers an easy-to-use methodology for project management training that recognizes nearly everyone is a project manager. The book will show you how to minimize project management failures and reveal the secrets of how to train an organization filled with project-oriented thinkers. These materials are included in self-contained content modules and learning experiences, tools, and training instrument that can be used to produce stand-alone project management training or training that will be incorporated into other broader training agendas.

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76 Leaders - start to finish: a road map for developing and training leaders at all levels/ Anne Bruce.- Alexandria, VA: ASTD, 2001. 658.4092 Br Acc. No: 49258 Abstract: This book is an essential resource for any organization determined to build world-class leaders in today's competitive marketplace. This practical, easyto-use guide for training and development professionals offers its readers these unique features: A clearly delineated road map that will allow readers to design their own "road" to a comprehensive leadership training and development programs, lively, icon-driven book that will provide front-line trainers, training manangers, instructional designers, and other HRD professionals immediate advice on creating, enhancing or fine-tuning programs.

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Hesselbein on leadership/ Frances Hesselbein; foreword by Jim Collins.- 1st ed.- San Francisco: Jossey-Bass, 2002. 658.4092 He Acc. No: 49227 Abstract: In this book will release the energy of leaders everywhere as they become leaders of change, leaders of the future. Hesselbein on Leadership also provides the practical down-to-earth knowledge that will enable readers to make a difference every day. This compendium of leadership wisdom includes Hesselbein's insights on innovation, change, diversity, and what it means to be a leader who is a woman. At the heart of the book is Hesselbein's deep belief that leadership is a matter of character--"leadership is a matter of how to be, not how to do it."

78 Communications skills training/ Maureen Orey, Jenni Prisk.- Alexandria, VA: ASTD, 2004. 658.45 Or Acc. No: 49211 Abstract: Communication Skills Training will allow you to design just the right training workshop. Design and deploy a quick fix one-half day overview class in the art of effective communication for team members using a fully developed set of slides, handouts, learning activities, and facilitators guide. Or you can develop a more robust 2-day training session that covers all aspects of communication from effective use of language between individuals to how to better communicate your message to an audience of 1000. Both programs are easily designed and deployed using this book and the ready-to-use slides, handouts, and other materials plus a step-by-step path to success.

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79

Beyond free coffee & donuts: marketing training and development/ Sophie Oberstein with Jan Alleman.- Alexandria, VA: ASTD, 2003. 658.800683 Ob Acc. No: 49267 Abstract: Learn fundamental marketing principles that you can use to sell anything from a training workshop to your department s value as a whole. Written by a training expert, Sophie Oberstein, and a marketing expert, Jan Alleman, this book gives you all the tips and techniques you need to properly market your training products to appropriate and motivated learners as well as senior managers who actually buy into and promote your initiatives.

80 Control and security of E-commerce/ Gordon E. Smith.- Hoboken: John Wiley, 2004. 658.84 Sm Acc. No: 48856 Abstract: Control and Security of E-Commerce provides expert guidance on how to protect and monitor electronic commerce. Using nontechnical,user-friendly language, this book lays out the components and risks of an e-commerce system. It also details security solutions and auditing techniques for an e-commerce environment.

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