Beruflich Dokumente
Kultur Dokumente
785-375-6102
sja_84@yahoo.com
sarah.arvin@yahoo.com
Work Experience
01/2009 to 04/2009 West Corporation, 3101 E University Drive, College Station, TX
Job Title: Technical Support Phone Agent
Present a good image of the company by applying appropriate work ethics to interact
with customers on the phone
To receive inbound phone calls from customers having technical difficulties with their
satellite services.
To assist customers in troubleshooting, resolving technical issues, setting up trouble call
and installation appointments for new and existing customers.
05/2008 to 12/2009. Lear Siegler Services, Inc. , Ft. Riley, KS Job Title: Warehouse
Specialist / Computer Operator
To perform a variety of warehousing duties such as: receiving, sorting, and tagging
general order merchandise and supplies.
To organize military materials and conduct inventories inside and outside by operating a
6K forklift
To verify materials against receiving documents, and to note discrepancies and obvious
damages.
04/2007 to 05/2008 Contract Services, Inc., Ft. Riley, KS Job Title: Supply Clerk
Set up and labeled locations for incoming military materials and supplies.
Use of Government programs for obtaining proper recoverable codes and NSN’s for
military materials and supplies.
06/2006 to 02/2007 Empire Today, Junction City, KS Job Title: Phone Agent
Initiate the sale process by setting up free in-home estimate appointments for customers
Present a good image of the company by applying appropriate work ethics to interact
with customers on the phone
Market home furnishing and home improvement products by informing customers about
product lines, complementary products and special offers
Keeping the spirit of the team high by suggesting and participating in team activities
02/2006 to 06/2006 AAFES, Ft. Riley, KS Job Title: Retail Store Associate
Operated cash register, gave correct change to customers and bagged purchased items
Contributed to the achieving the ultimate goal of the company by performing duties
assigned by management from time to time.
03/2005 to 06/2005 Howard Johnson, Killeen, TX Job Title: Front Desk Clerk
Made reservations for hotel guests over the phone and when they came in person
Provided information about the different rooms and different services the company
offered
Presented a good first impression of the company to customers by keeping front desk
clean and helping customers beyond their expectations.
Education
Skills
Extensive experience with Microsoft applications like Word, Excel and Outlook
Worked extensively with Windows 2000, Windows XP, and Windows Vista
Type 40 wpm