Rajeev Sharma

293, Lane No.4, Kishan Nagar Extension, Sirmour Marg, Dehra Dun, Uttarakhand, India Mobile: +918650200115, 8650200116 E-mail: rajeev@secondliferesorts.com,
rajeev608@gmail.com

Career Objective: To continue my career with an organization that will utilize my management, supervision & administrative and customer servicing skills to benefit mutual Growth & Success. Profile: Highly Knowledgeable, skillful and resourceful in Sales & Marketing, Brand Positioning, Brand Promotions, Strategic Planning & Customer management. Experienced in dealing with Global Online Promotional Companies, Channel, Government & Private Sector in India. I am an accomplished professional who values honesty, integrity and transparency.

ProfessionalSkills&Strengths
Proven ability to sell, Over 14 years experience combined with proven expertise of Sales & Marketing, Brand Positioning & Promotion, Strategic Planning, Retail & Channel Development, Public Relation, administrative & Management Operations. Quick learner with full of drive and initiative. Happy, friendly, balanced, mature, energetic with a passion to deliver high quality customer service & have a can-do attitude with strong values. Excellent organizational skills including ability to take initiative in coordination of tasks and to meet deadlines. Excellent listener, patient and decisive. I've strong commitment to the principles and practices of Occupational health, safety and welfare and also of Equal employment opportunity. Have an understanding and experience of working with Distributors & Channel partners, to position unique business value, by providing managed services and custom managed services & Solutions. Have the ability to multi-task, research and analyze different broker, distribution and retail situations. Have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with company. Strong presentation, sales, negotiation and influencing skills Efficient in a matrix sales environment with peers, inside sales and regional management, to drive customer initiatives.

 Have ability to work independently with a minimum of direct management oversight; able to make proper decisions through analytical thought processes. A well-developed understanding of solution selling, effectively differentiating value, through insightful, creative and assertive thinking. Demonstrate excellent communication, planning, organizational, and problem-solving skills. Have the ability to establish credibility and trust by understanding and helping customers meet their own internal business objectives. Ability to tactfully, yet assertively, deal with independent business and sales people in order to develop and maintain a common ground of corporate sales-identity with an outstanding reputation in the assigned region. Proven success selling a complex enterprise solution to medium and large enterprises. Exceed customer expectations by anticipating needs and communicating the value and benefits of our complete solution offering. Ensure customers and prospects understand the total portfolio value. Additional Skills: Excellent interpersonal and communications skills High energy and assertive with a strong sense of conviction A team player, possessing great work ethic, oral and written skills and forward thinking.

ProfessionalExperience
Oct 2010 Current

Senior Manager- Admin, Sales & Marketing Second Life Resorts, Rishikesh http://www.secondliferesorts.com
I was recruited as pre-opening General Manager at the early stage of construction having direct input in the development and design of key operational facilities and areas. Reporting directly to the owner and my initial responsibilities were to liaise regularly with contractors, architects, interior designers and project managers to ensure quality standards are incorporated for possible and future branding options. This all suite, river facing resort with a small splash pool & stunning landscaped gardens ensuring pure tranquility, privacy with a spectacular white sand beach providing the main ingredients in making this a class leading resort in the area. Other responsibilities were to ensure all pre-opening tasks of the resort were executed to include positioning the resort, trade show participation, negotiate tour operator contracts, pre and post sales, marketing, PR and advertising initiatives, selection and purchasing of all SOE items, compiling of all SOPs, senior recruitment, including the

successful negotiation of a formal agreement with the leading Online promotional Companies Like Groupon, Trip Advisor, snapdeal, MyDala, Expedia, hotels.com etc Consistently coaching the team to reach their own personal objectives and that of the business. Built new revenue stream that was never touched before i.e. White Water River Rafting & Other Adventure Activities. As the Resorts location is just 9Km from River Ganga & just 3 Kms from the famous Adventure sports company Jumpin Heights known for Asias Longest Flying Fox & Indias First Extreme adventure Zone. Taking location advantage, we tie-up with the rafting associates & the Jumpin heights and designed the packages including their activities. This has given the boom to the business and increases revenue like anything. Achieved bonus twice while working at Second Life Resort for my team and myself. Heading Sales & Marketing for Pan India. Main focus area was MICE (Meeting-Incentive-Conferences-Exhibitions), Online Promotion companies, Domestic Travel agents & Corporate. Responsible for Brand development, Web site traffic growth, web site User Interface & Brand positioning through online web portals like Facebook, twitter, google plus etc. Developed good relations with Tour & Travel Operators, Corporate Companies for Outbound Trainings & with the top Global online promotional Companies like Groupon, Snapdeal, mydala, Yatra.com, goibibo, Make my Trip, Agoda & Trip Advisor. Personal Relations with these companies are so strong that Groupon with their RMs & its team & Yatra.com with its entire finance team including CFO & HR team of 75 people have made their visit to Second Life Resort. Prior experience in IT industry gives me a strong working hand for generating business through Hotels Website, Online Hotel Promotions, Online Brand Positioning, Designing & Selling Packages through internet, Corporate yearly tie-ups especially in IT, Real Estate & Pharma industry. Responsible for motivating the Sales Team in the lean period & providing Innovative ideas to them to sell packages even in Off-season. Achievements: Achieved 10th Ranking on Trip Advisor in Just 1 Year Strategic Alliance with Top Global Online Promotional Tourism Companies like Groupon, Trip Advisor, Agoda, Snap deal, myDala etc.

September 2002 Oct 2010

Senior Manager-Admin, Sales & Marketing Aastha Enterprises & Aastha Infotech, Dehra Dun
A fast growing Information and Technology Solution Provider Companies and Premium Business partner of HP Computers (HewlettPackardSalesIndiaLtd.) Company Overview: Aastha Enterprises & Aastha Infotech are the fast growing Information and Technology Solution Provider Companies. It specializes in providing custom based IT solutions to its clients that suit its business requirements and help them attain greater value through its solutions and services. Companies one of the major strength lies in the critical and well established associations with organizations like SURVEY OF INDIA (All the offices of SOI on PAN INDIA Basis), BSNL, UPCL, Agriculture Department, Ministry of Science & technology, Many Hotels, Many Reputed Schools & University including Uttarakand Technical University & Jyotividhyapeeth University, Jaipur etc. Gradually, the company has acquired a big HP Showroom in the heart of the Dehradun city and this showroom is one of its own kind in the whole Uttaranchal region. Similarly, the company is also facilitated with HP Demo Zone where a customer feels hands on experience with all HP Products. Aastha Enterprises takes pride in its work and achievements across different domains and verticals. There are a very few companies that design, execute and implement both hardware and software solutions hand in hand. This dynamic combination gives us a cutting edge and clearly places us well above the mark in the industry. Software applications like Touch screen information kiosks developed for Survey of India, Digitization and centralization of Tidal Charts for G & RB, Dehra Dun, Real Time Data Transmission for TSUNAMI DISASTER MANAGEMENT are exemplary establishing our creditability and abreastness with the latest technologies. Company Specialties: Laptops, Computers, Netbooks, Tablets, Servers, Workstations, Softwares, & Innovative IT Solutions provided to Customer including Corporate & Govt. Our own product i.e Nations First Digital School Atlas developed in collaboration with Survey of India Key Responsibilities: Responsible for the overall operation and managing the company. Successfully managed a team of over 60+ individuals, which includes entire head of departments of operations, Sales (Corporate, Govt. & Retail), Service, Purchase, Accounts etc. Actively reviews both company & individual performance against sales (KPI) Results. Heading some turnkey projects and developed many applications on National Level. (Some of them are mentioned in achievements)

 Responsible to implement and manage direct and indirect sales activities, and marketing programs for the entire range of products on PAN INDIA basis. Developed the network of Distributor & Dealer for companies own product Digital School Atlas including the Map Sales offices of Survey of India. Review all new and existing sales leads with Sales Team. Formulate sales targets for all sales executives and ensure that these are achieved. Ensure all sales representatives achieve profit targets, maintain margins, achieve sales volumes and revenue, increased market share and control expenses as detailed in budgets and business plans. Closing all major Sales Leads generated by Sales Representatives Act as channel manager to assist authorized sales channel partners to properly cover the market & to close orders. Develop and nurture new and existing channel partners. Responsible for working with large enterprise and mid-market commercial accounts, against established competition, by leveraging existing clients and prospecting New Logos Work closely with available internal resources to maximize productivity. Actively set out to achieve and exceed objectives for market penetration. Develop annual and quarterly sales plans & work with Sales representatives & local channel partners to meet annual targets and objectives. Maximize sales of services. Develops specific plans to ensure revenue growth in all company's products with specific focus on Premium Products. Monitor advertising and all forms of marketing to ensure that it provides best value for money. Establish and nurture new relationships at all levels of the customer organization Markets merchandise by studying advertising, sales promotion, and display plans. Organizing special promotional events with retail partners. Ensure that all sales employees receive new models launched and maintain the highest level of customer satisfaction. Ensure that customer complaints are investigated and resolved. Maintain systems to minimize and eradicate causes of such complaints. Develops and maintains close customer relationships. Maintains records in corporate CRM and sales force automation tool and reports on territory activity on a consistent basis as defined by Vice President Sales & Marketing.

Major Achievements: Master Mind behind Nations first Digital School Atlas launched by Honble Minister of Science & Technology Shri. Kapil Sibal on 10th Feb 2006. This Product was developed by AASTHA ENTERPRISES in collaboration with Survey of India under the Public- Private Partnership initiative of Govt. of India. Project Head for Developing a National Level Software for Real Time Data Transmission for TSUNAMI DISASTER MANAGEMENT installed at various ports of India Undertaken project on Digitalization of National Monuments, important national records & Books Like Hand Written Constitution of India, Janam Sakhi etc. Heading the team for the Development of Software for Tidal Data Processing & Forecasting of Tides for National Tidal Data Centre. Project head for Geo-Referencing of Digital Data of India, A project of NIC (National Information Centre) undertaken by SOI. National Hero for the concept of launching the event HP Sabse Sasta Din in partnership with HP (Hewlett Packard India).

Manager- Sales & Operations Aastha Enterprises Dehra Dun

(Business partnerofHewlettPackardIndia)

Oct 1998- September 2002

Started career as Management Trainee and reached to the position of Manager Sales & Operations

Position Overview:
Position was responsible for setting up and managing strategic relationships and alliances with the potential clients in Corporate, Government & Education sector. Responsible for overall operations of the company including Sales, Service, Software Development, After Sale Support, Escalations & also Providing Innovative ideas to the development team for developing new Products as per the demand of the market.

Key Responsibilities:
Directly handle Key Accounts such as Survey of India, Jyotividhyapeeth women University, Jaipur, Defence & State Govt. Accounts To generate sale-ready leads to create interest To understand the customer requirement and develop space for the company and its products through PR. Coordinate & Assist senior officials of Govt. Departments to design the Tender Document To provide time-to-time technical consultancy to generate the requirement of the right product & Specification, ensuring the win win combination for both. To built a strong Relationship with Clients.

 To motivate the Sales staff to implement Go to Market Strategy especially in offseason or lean Period. Practically implemented at the time of recession. Drive Sell-in, Sell-through in close coordination with the Senior Manager. Responsible for Cold Calling, Handling incoming and outgoing calls, working on Different leads, Follow up with the clients, conversation with different merchants through different social media, Achieve targets with more and more sales. Responsible for handling Retail & Some key accounts of Dehra Dun Region Responsible for the complete management of showrooms. Primarily the responsibilities are to manage sales, Ambience and the inventory.

Sales: Responsible for achieving the monthly and annual sales targets as planned. Responsible for effective conversion of walk in customers. Responsible for managing the team at the showroom to increase conversion. Responsible for Monitoring competitive environment, identifying key market and business information and plan actions. Identify target accounts and working with management, achieve specific goals for closing new business. Responsible for maintaining the necessary reports, metrics and database. Ambience: Responsible for maintaining the look and feel of the showroom as per the organizations brand requirement. Responsible for Visual merchandising at the showroom. Responsible for maintaining the cleanliness at the showroom. Inventory Responsible for ensuring the availability of stock as per market demand. Collaborate with warehouse to ensure the availability of stock.

AcademicQualifications
1992 1995

Bachelors of Science, Dehra Dun, India

3 yr. Degree in Bachelor of Science with Physics, Mathematics & Geology

1996 1998

Diploma in Computer Applications & Networking

Institute for Computers, Dehradun.

2008 2008

Management Development Institute, Gurgoan, India

(Workshop on Management Development Program Leaders without Limit )

ComputerSkills
Category Name Proficiency Intermediate Intermediate Advanced Advanced Advanced Yrs Experience 15+ yrs 15+ yrs 12+ yrs 12+ yrs 10+ yrs 12+ yrs 3+ yrs Last Used Use Currently Use Currently Use Currently Use Currently Use Currently Use Currently Use Currently

Administrative Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook IT OS Cloud Internet Explorer /Safari/Crome

Microsoft Windows Intermediate XP/Win 7/Mac OS Google Basic

PersonalDetails
Present Contact Address : 293, Lane No. 4, Kishan Nagar Extension Sirmour Marg, Dehra Dun- 248001 Uttarakhand India 10th Feb 1975 Married Indian H8074782

Date of Birth Marital Status Nationality Passport No.

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