1/ Overview

Communication and accessibility of information between staff during the 24 hour shift cycle of a hospital presents one of the biggest challenges to the continuity of patient care.
It is a real issue on the ward when trying to locate patients notes quickly with ease. Sometimes you cant find the file you need because there is only one copy of notes which are attached to the patients bed. The NHS allows us 30 minutes for the change over of shifts. This time has to be spent efficiently as there is always too much to cover and not enough time.

Three problem areas 1/ Complications surrounding patient notes 2/ Communication through Paging 3/ Handover of information between shifts

Wants and needs of the next generation? Communication between medical practitioners needs to become faster and more efficient when immediate action needs to be taken, this could be resolved if a mobile platform was put in place. Information needs to become available at multiple touch points and not restricted to one copy.

George Welch - Nurse GOS Hospital

Communication really breaks down through the restrictiveness of the current paging device. You never know if your bleep has been read, nor do you know the current location of the practitioner you wish to contact. Not everyone carries a bleep, which makes it very hard to communicate to the exact person you wish to contact. It can be a very long process creating inefficiency on the wards.

Louise Barker - Physiotherapist RDNE Hospital

HEALTH
Nick Triggle - 2/10/2012

Vital ward rounds are being neglected in hospitals to the detriment of patients.

Our vision for the future is to implement a system which keeps medical practitioners connected and on the right path, stopping tasks from veering off track sustaining the momentum of work at 110%.

seamless
The solution to the various problems which arose during our research is to implement a transparent 24 hour digital system. This platform will work seamlessly through multiple touch points to assist with the shared goalcare of the patient.
A transparent portable card that acts as the medical practitioners Identification, communication and notes storage device.

2/ Communicating and Locating

Online

Charing Cross Hospital

Accessibility Availability Ease of communication

11:32

Medical Practitioner Search

A-Z
A B O

Search Alphabetically

Search by Speciality

Search by Location

Christopher Booth PhD BHSc Gastroenterology

Location: 10th Floor South Wing Estimated Distance: 5 minutes

C P

D Q

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H U

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Online

Online

Charing Cross Hospital

11:32
Christopher Booth PhD BHSc Gastroenterology
Location: 10th Floor South Wing Estimated Distance: 5 minutes

Share Notes

Message

Medical Practitioner Search

A-Z
A N B O

Search Alphabetically

Search by Speciality

Search by Location

C P

D Q

E R

F S

G T

H U

I V

J W

K X

L Y

M Z
Online

Share Notes

Message

Barrett, N Cardiology

Brown, L Rheumatology

Bowen, A Radio Therapy

Babington, P Nephrology

Buchanan, A Nurse

Barrett, N Cardiology

Brown, L Rheumatology

Bowen, A Radio Therapy

Babington, P Nephrology

Buchanan, A Nurse

Burton, T Nurse

Online

Medical practitioners can be contacted through three search methods ensuring an ease in reaching the person you need.

Booth, C Gastroenterology

Burnham, R Pediatrics

Bush, N Rheumatology

Beauvoir, D Neurology

Burton, T Nurse

Booth, C Gastroenterology

Burnham, R Pediatrics

Bush, N Rheumatology

Beauvoir, D Neurology

Charing Cross Hospital

Chris are you available to come and give your opinion on a patients diagnosis I have just received?

11:32

Geolocation - Medical practitioners locatable through hospital mapping providing their distance and estimated time of arrival.

Internal Messaging
Christopher Booth PhD BHSc Gastroenterology
Location: 10th Floor South Wing Estimated Distance: 5 minutes

I can come straight away Im currently over in the South Wing but I will be with you asap.
Thanks Chris, I will share the patients notes with you now so you can check them before you arrive.

Online

Share Notes

The user is able to transfer patient notes to one another to maximise the accessibility of information at anytime, when on the move.

That would be great, Ill be with you soon.

Actual Size H 55mm x W 100mm

The user can send messages through voice recognition which is then transcribed to the recipient in digital text. This ensures a seamless and clear contact between practitioners afar.

Transcribing speech

Charing Cross Hospital

South Wing

11:32
News Feed
Low risk of kidney damage from high-dose statins
Much of the media is reporting the findings of a major study looking at whether cholesterol-busting statins are linked to hospital admissions for acute kidney injury

seamless

September

Wednesday

29
Bowen, A
Ward DC

Patient information

3/ Interactive hub

Bug busting properties of honey assessed

You wont bee-lieve it! Could manuka honey beat drug-resistant superbugs? asks the Mail Online website, prompted by a new study into the bacteria killing potential of honey.

Can caffeine really cut crash risk?

Lorry drivers who drink coffee cut their crash risk , reports BBC News. This headline came from a large study of long-distance lorry drivers in Australia.

The hub provides medical practitioners with an interactive collaborative space, it performs as the Charing Online Staff central figure within the SeamlessCross system.Hospital
Charing Cross Hospital
The hub aids in the seamless transition of personnel and information between shifts. It also streams a live feed of information through the September Cloud between all devices, this is simultaneously updated over the 24 hour time-zone throughout the hospital wards.
Babington, P
Ward BD

South Wing Upcoming shifts

Burton, T
Ward CD

Doubt cast on benefit of vitamin D in pregnancy

Transparency Collaboration News Feed

on

Early treatment may hold key to HIV functional cure

BBC News reports that one in 10 people diagnosed with HIV who receive early treatment could be functionally cured.

Can drinking green tea or coffee cut stroke risk?

Buchanan, A
Ward BD

South Wing

6.30 - 10.30
Dr Christopher Booth

AM

Guidelines could be overstating the importance of taking vitamin D supplements during pregnancy, The Independent has reported.

September

Barrett, N
Ward AA

Beauvoir, D
Ward ED

Wednesday
Online Staff
Bowen, A
Ward DC

29
Online Staff
Bowen, A
Ward DC

Wednesday

29
Babington, P
Ward BD

Brown, L
Ward EC

Patient12.00 information - 13.30

Brown, L
Ward FT

Patient information
Nurse Lucy Harris

8.30 - 13.30

11:32

The key to preventing a stroke? One coffee and four cups of green tea a day, say scientists, is the advice on the Mail Online website as Japanese research found that both beverages had a modest preventable effect

PM

PM

Bush, N
Ward FT Ward KJ

Dr Neil Watkins

News Feed
Low risk of kidney damage from high-dose statins
Much of the media is reporting the findings of a major study looking at whether cholesterol-busting statins are linked to hospital admissions for acute kidney injury

Message Centre
Dr Frampton - Nurse Jenkins

Burnham, R

Bug 11. busting 01 AM properties of honey assessed

You wont bee-lieve it! Could manuka honey beat drug-resistant superbugs? asks the Mail Online website, prompted by opinion a new Can you come and provide a second study into the bacteria killing potential of honey.

10.48 AM Low risk of kidney damage from high-dose Dr Wear - Dr Jenkins statins Yes, ill be with you shortly.

Bug busting properties

Can caffeine really cut crash risk?

Lorry drivers who drink coffee cut their crash risk , reports BBC News. This headline came from a large study of long-distance lorry drivers in Australia.

BBC News reports that one in 10 people diagnosed with HIV who receive early treatment could be functionally cured.

media is reporting the findings of a major study at whether cholesterol-busting statins are linked to Early treatment may hold looking key to HIV 10.45 AM kidney injury 10.57 AM functional cure hospital admissions for acute Dr Jenkins - Dr Wear Physio Hackett - Nurse Phillips
Yes, im updating them right away. Theyll be with you in no time. Are we cut ready to proceed with Patient Deeds Can caffeine really crash risk? operation? 10.38AM

Patient Baileys diagnoisise please? Much of the

You wont bee-lieve it! Could manu superbugs? asks the Mail Online w study into the bacteria killing potent

Upcoming shifts
Burton, T
Ward CD

Doubt cast on benefit of vitamin D in pregnancy

Guidelines could be overstating the importance of taking vitamin D supplements during pregnancy, The Independent has reported.

Can drinking green tea or coffee cut stroke risk? 10.56 AM

The key to preventing a stroke? One coffee and four cups of green tea a day, say scientists, is the advice on the Mail Online website as Japanese research found that both beverages had a modestAny preventable effect update for the treatment with Patient

Early treatment may hol functional cure

6.30 - 10.30
Dr Christopher Booth

AM

Buchanan, A
Ward BD

Physio Smith - Nurse Jolliff Nurse Phillips - Physio Hackett Lorry drivers who drink coffee cut their crash risk , reports BBC News. This headline came from a large study of long-distance With you right away. lorry drivers in Australia.
Bennet?

BBC News reports that one in 10 peo receive early treatment could be fu

Barrett, N
Ward AA

Beauvoir, D
Ward ED

8.30 - 13.30
Nurse Lucy Harris

PM

Brown, L
Ward EC

Brown, L
Ward FT

Bush, N
Ward FT Ward KJ

Upcoming shifts
Dr Neil Watkins

12.00 - 13.30

PM

Message Centre
11. 01 AM 10.48 AM

Within Hub there will be large Doubt castthe on benefit of vitamin Da in interactive smart display which pregnancy
Dr Wear - Dr Jenkins
Yes, ill be with you shortly.

Burnham, R

Burton, T
Ward CD

6.30 - 10.30
Dr Christopher Booth

AM

Dr Frampton - Nurse Jenkins

Can you come and provide a second opinion on Patient Baileys diagnoisise please? 10.57 AM

Guidelines could be overstating the importance of taking vitamin D supplements during pregnancy, The Independent has reported.

provides the medical practitioners with The key to preventing a stroke? On green tea a day, say scientists, is th a transparent stream of information.

Can drinking green tea o risk?

Babington, P
Ward BD

Buchanan, A
Ward BD

website as Japanese research found modest preventable effect

Barrett, N
Ward AA

Beauvoir, D
Ward ED

8.30 - 13.30
Nurse Lucy Harris

PM

10.45 AM

Physio Hackett - Nurse Phillips

Yes, im updating them right away. Theyll be with you in no time.

Dr Jenkins - Dr Wear
Are we ready to proceed with Patient Deeds operation? 10.38AM

Brown, L
Ward EC

Brown, L
Ward FT

12.00 - 13.30
Dr Neil Watkins

PM

10.56 AM

Message Centre
10.48 AM

Bush, N
Ward FT Ward KJ

Nurse Phillips - Physio Hackett

Any update for the treatment with Patient Bennet?

Physio Smith - Nurse Jolliff

With you right away.

Burnham, R

11. 01 AM

Dr Frampton - Nurse Jenkins

Can you come and provide a second opinion on Patient Baileys diagnoisise please? 10.57 AM

Dr Wear - Dr Jenkins

The Hub provides medical practitioners with information of who is available Online, their shift schedule and their location within the hospital.

Yes, ill be with you shortly

Ward Round Meeting Physio Hackett - Nurse Phillips

Yes, im updating them right away. Theyll be practitioners to share notes and work with you in no time.

10.45 AM

Dr Jenkins - Dr Wear

An interactive surface for medical

collaboratively, using technology to aid efficiency in patient care. 10.38AM 10.56 AM Physio Smith - Nurse Nurse Phillips - Physio Hackett
Do not remove portable device

Are we ready to proceed w operation?

Patient notes
Lucy Harriss Patients

Any update for the treatment with Patient Bennet?

With you right away.

The importance for users to physically interact with the smart surface allows for a sense of human collaboration between its users, by them using hand gestures and physical motion.

Neil Watkins Daniel Liner Natalie Chapman Max Drewcock Patricia Hoyman Stephanie Kidd

Receiving notes from Lucy Harris ...

Lucy Harris Pediatric Nurse

Christopher Booth PhD BHSc Gastroenterology

seamless
A transparent surface at the end of the patients bed showing all relevant medical notes to the user. Syncing with the portable device the user can amend and transfer information into the Seamless system.

4/ Updating notes

Online

Users can access all information related to the patient they are assessing via their portable device. Any notes can be amended using voice recognition or alternatively can be typed to keep the up-most privacy of the patient.

Barbara Watkins
Albert ward

Update Store Patient notes Relay

Conditions

Charing Cross Hospita

Conditions Procedures Medications Immunizations Social History

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The integration of Seamless into the NHS hospitals will be hugely benefical in allowing the ease in communication and the hand over of information.
George Welch - Nurse GOS Hospital

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Using hand gesture technology, notes can be taken from the surface and transferred wirelessy to the portable device by the user. Once notes have been updated and amended via the portable device they will seamlessly sync back to the surface on the end of the bed, ensuring notes are ready to view whenever needed.

Seamless Cloud Exchange and storage of patients notes through the cloud, accessible anywhere. Amended notes get relaid back to the Hub insisting a level transparency concerning the accessibility of the right information is available to other users.