MIS FOR TELECOMMUNICATION MANAGERS AND EXECUTIVES

COURSE CONTENTS Specific objectives of this session are 1) to provide participants with Why general managers should understand MIS analytical and practical frameworks and methodologies necessary to Critical success factors for being an effective MIS manager analyze, design, implement, and manage complex information systems in telecommunications, 2) to provide knowledge of the Identify and prioritize data and information types principles necessary for understanding and ensuring data quality in Achieving global competitiveness for data transmission transmission, networking, and processing, and storage necessary to Risk analysis protocols, uncertainty analysis and conflict facilitate organizational decision making, 3) to enable development of resolution competencies that apply systems analysis and design strategies and IS components data quality, audit and controls techniques in realistic marketplace environments, and 4) to provide a Systems and platform integration balance between technical and organizational knowledge and internal IT budgets, cost estimation, cost-benefit analysis controls for telecommunications professionals. IS Scheduling and resource allocation Monitoring information systems value analysis OBJECTIVES Governing laws HIPAA and SOX and its implication for global competitiveness Provide participants with an overview of what MIS is and how it adds value to an organization TRAINERS PROFILE Allows participants to understand complex systems, its planning, analysis, controls, data migration, strategies for achieving data quality, internal audit and governing laws such as HIPAA and Dr. Saravanan Muthaiyah received his Ph.D. in Information Technology from the Volgenau School of Information Technology and SOX for achieving global competitiveness. Engineering, Department of Computer Science, George Mason University, USA. His corporate experience includes working with IBM WHO SHOULD ATTEND World Trade Corporation, Intel (Research Fellow) and Arthur Anderson. He has consulted with numerous companies including This course is designed for managers and executives who are several based in the USA (GMU Business Alliance and INTEL), involved in managing information system infrastructures in telecommunications. It is designed to bring senior executives andMaybank, UMCCED, MAKPEM, Pacific Tech and TM among others. managers up to speed fast on issues such as systems development, Dr. Murali Raman received his PhD in Management Information enhancement competencies, internal controls and the applied aspects Systems from the School of IS & IT, Claremont Graduate University, of systems analysis and design. USA. He has consulted with numerous companies including several based in the USA (Claremont University Consortium), Ghana (GIMPA), Singapore (AsiaOne, Keppe bank), Australia (Monash Supply Chain and Logistics Center), and Malaysia (Panasonic, OUM, RHB Bank, Intan, MAKPEM, Malaysian Association of Social Workers, CDC Consulting among others) OVERVIEW

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