Beruflich Dokumente
Kultur Dokumente
♦ Organizing
- is concerned with the division of labor and General Principles of Management
corresponding assignment of duties and the
♦ Principles of management are fundamental truths -the clearer the line authority from the ultimate
explaining relationships between 2 or more sets of management position the more effective will be
variables. responsible decision-making and organizational
-They are descriptive or predictive but not communication
prescriptive.
10. Order
1.Principle of Unity of Command - Fayol follows the simple adage” – a place for
- Employees should receive orders from one superior everything (everyone) ,and everything (everyone) in its
only. (his) place.
- the more often the individual reports to a single 11. Equity
superior , the more likely that the individual will feel - Loyalty and devotion should be elicited from
sense of loyalty and obligation and the less likely that personnel by a combination of kindness and justice on
there will be confusion about instruction. the part of the managers.
2. Division of Work 12. Stability of Tenure
- this is the specialization that economists consider - Fayol finds unnecessary turnovers to be both the
necessary for efficiency in the use of labor e.g. the cause and effect of management
assembly lines 13. Initiative
3. Authority and responsibility - it is the thinking out and execution of a plan.
- Fayol finds the two related with responsibility arising -Fayol exhorts managers to sacrifice vanity to allow
from authority. subordinates to exercise it
- authority is derived from the position, and 14. Esprit de corps
personal factors like intelligence, experience, moral - in union there is strength .
factors, past service, etc . - it is also extension of the principles of unity of
Principle of Line of Authority command and emphasizing teamwork and
- in any organizational hierarchy , there is a chain of communication
command from the highest to the lowest levels which 15. Span of control
has operational authority. -there is a limit in each supervisor to the number of
- This is the authoritative side of the hierarchy persons who can be effectively supervised
with hiring ,firing, promotion, transfer, etc.
- This principle is best illustrated in military The Goals of Administration and Managers:
organizations with chain of command from - Very often said that the aim of business managers is
general to private simply to make profit. But profit is really a measure of
surplus.
-For many firms, an imp’t goal is the long-term
• Principle of absoluteness of Responsibility: increase in common stocks
- An administrator cannot escape responsibility for the -In all kinds of organizations, business or non-
actions of his subordinates . It cannot be delegated. business, the logical and publicly desirable aim is to
create surplus.
4. Discipline - Thus managers must establish an environment
- it is the respect for agreements which are directed in where everyone knows who is responsible for
achieving obedience, applications, energy and onward what results, and obstacles to performance
marks of respect . caused by confusion and uncertainty of
-Fayol says that discipline requires good supervisors at assignments are removed and therefore people
all levels can accomplish group goals with the least
5. Unity of Direction amount of time, money, materials, and personnel
- this principle says that each group of activitis with the dissatisfaction or to accomplish as much as
same objectives m8st have one head and one plan possible with available resources.
6. Subordination of Individual to general interest
- when the two are different, management must Management Functions at Different Organizational
reconcile them Levels
7. Renumeration ♦ Managerial Levels
- pay and methods of payment should be fair and afford - There are various managerial levels in an
the maximum satisfaction to employees and employer. organization.
8. Centralization - At any level of the hierarchy in the organization,
- Fayol refers to the extent to which authority is someone is given the responsibility for the work
concentrated or dispersed at that level. He is also given authority to
9. Scalar chain accomplish the given responsibility.
- there is a “chain of superiors” from the highest to the 1. First Line Management /Operational Management
lowest. - deals directly with the unit functions.
-it should not be needlessly broken but can be circuited - the people in charge at this level are sometimes
if to follow it scrupulously would be detrimental. called Unit Head/Supervisor/Foreman.
First Line Management (cont’d)
- concern of management at this level are
technical leadership to workers in the unit, thus
manager has to be technically competent in
guidance, training, quality control, and
communication between rank and file and middle
and top management;
-translates administrative plans into schedules,
assignments, clinics, visits
-operational planning