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Quick start configuration - blue.box - Confluence

Quick start configuration

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Quick Start Example

I am going to assume you've already installed FreeSWITCH and BlueBox and all the required packages etc. This guide will describe how to setup devices, internal extensions, voicemail boxes, and public DIDs. Also we'll briefly go over how to route incoming and outgoing calls.

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Setting up Voicemail Boxes

1. Open up your web browser and go to your bluebox gui url: http://your-server-ip/bluebox 2. Go to Applications > Voicemail Boxes. Yes, I create voicemail boxes first because it just streamlines my workflow in setting things up.

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Connectin Two Blue Boxes Together Voicemail menu

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3. Click on Add Voicemail.

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4. Under Mailbox Name, enter in a number like 2000. I name my mailboxes to match my internal extensions. So for this example this voicemail box will be for extension 2000. 5. Under Mailbox #, use the same 2000. 6. For password, this is what the user will type in to access their voicemail. For this example, lets just make it something generic. Type in 1234.

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6. For password, this is what the user will type in to access their voicemail. For this example, lets just make it something generic. Type in 1234.

Quick start configuration - blue.box - Confluence

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7. In the Number Assignments section, lets go ahead and click on Add New Number. This will be the number that other internal users can call directly to your voicemail. So if someone wanted to transfer a caller directly to your voicemail, they would dial this number instead of your direct extension. In the new Create Number window that pops up, type in 52000 into the Number field. Select In-House Only context and then click on Save.

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Add Direct Voicemail Number

8. After you get returned to the main Voicemail Box screen, click on Save.

Save Configuration

9. Now lets go to Routing > Number Manager. Click on Add a Number.

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Add a Number

10. In the Number field, lets put in 2000. We are now going to create the internal extension number.

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11. In the Route section, click on Device. Then click on Add New Device.

Add New Device

Enter this into the textboxes: Device Name: 2000 Internal Caller Name: John Doe Internal Caller Number: 2000 External Caller Name: Company XYZ External Caller Number: 4155551234 SIP Username: user1 SIP Password: password1 Notify for Voicemail Box: 2000 All the other fields can be the default. Click on Save.

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12. Under the No Answer section, click on Send to Voicemail and then choose 2000 from the drop down box.

13. Under the Number Pools section, select Device.

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14. Under the Contexts Section, select In-House Only.

15. Click Save.

We have now created a sip device, assigned an internal extension to it, assigned it a voicemail box, and setup a direct number to that voicemail box. 16. Ok let's assign a public DID to this device. Still in the Routing > Number Manager screen, click on Add a Number.

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This time we're going to enter a 10 digit number into the Number field. Put in 4155556789 into the textbox. Note that there should be no hyphens, dashes, or paranthesis in there. Just numbers.

17. Under the Route section, select device and choose 2000.

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18. Under the No Answer section, click on Send to Voicemail and then choose 2000 from the drop down box.

19. Under the Number Pools section, select Device.

20. Under the Contexts Section, select In-House Only and Publicly Accessible.

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21. Click Save.

So now we've assigned a public DID to our sip device. In theory, now other internal users could call you at extension 2000 and external callers can reach you at 415-5556789. I am not going to show how to route inbound DIDs to this new bluebox server, I am going to assume you know how to do that with your providers.

Creating Trunks
Now lets go ahead and setup trunks to our sip provider. 1. Lets head to Connectivity > Trunk Manager. Click on Add Trunk. 2. In Trunk Name, enter in iCall. ( This is just a example trunk, I use iCall for my sip provider. ) 3. In the Server field, enter in the ip address or fqdn of your providers sip gateway. For me, I enter sbc01-car.dal.us.icall.net. 3a. Under Interface Management, Select "Unauthenticated SIP on XXX.XXX.XXX.XXX" for "Bind To Interface" 4. Under Route Outbound Calls Matching, select all four checkboxes. 5. Under Made From These Contexts, select In-House Only. 6. Under SIP Device Settings, in SIP Username and Password, you'll enter your username/password for your sip provider. 7. Click on Save. 8. To verify that your trunk is registering properly, go to Status > ESL > Sofia Status. This should show you the status of your gateway. It should show up as REGED. With your SIP Trunk finally setup, you can make calls outbound and inbound. You can create another internal extension, by following the steps again. Then you can test making calls between extensions. If you don't register another sip device to that second extension, all calls will go directly to its voicemail.

Quick add
A Blue.Box feature named Quick Add allowed you to create a new user / phone number / device / extension / voicemail in 1 click! To use it, go to: 1. Organization, then Quick Add

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2. Set the following fields: First Name: John Last Name: Doe Email: john.doe@mydomain.com Password: myP@ssword Confirm Password: myP@ssword 3. Set the number: Internal Extension Number: 4158867900 External CID Number: 7900 4. Set the Call Routing and press Save. 5. You can verify the information you just given by exploring the different panels.

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