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Service Letter
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 7N-2405 CONNECTING ROD BOLTS FOR 3500 AND G3500 ENGINES FROM DEALER PARTS STOCK
Media Number -REBE7219-00 Publication Date -14/06/2011 Date Updated -14/06/2011

CONFIDENTIAL

REBE7219-00

14Jun2011

U-243 A-199 D-221 O-217

Parts stock action only

PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 7N-2405 CONNECTING ROD BOLTS FOR 3500 AND G3500 ENGINES FROM DEALER PARTS STOCK

7750 NOTE:

PI70390 When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE:

TERMINATION DATE
30Sep2011

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PROBLEM
Some 7N-2405 Connecting Rod Bolts were manufactured by a supplier that has not been approved by Caterpillar. Some of those bolts are in the parts system. The 7N-2405 Connecting Rod Bolts are stamped with the CAT logo and "ATC" on the head of the bolt.

ACTION REQUIRED
Remove all 7N-2405 Connecting Rod Bolts that are stamped with the CAT logo and "ATC" on the head of the bolt from dealer stock.

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SERVICE CLAIM ALLOWANCES


Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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For NACD

Caterpillar Inc. Attn: Supplier Recovery Service Claims Room 8201 N. University Peoria, IL 61615

Copyright 1993 - 2011 Caterpillar Inc. All Rights Reserved. Private Network For SIS Licensees.

Mon Jun 20 13:09:03 EST 2011

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