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Special Report
Issue 4
n our final Special Report of 2010, we delve into the critically important world of digital content. The definition of what constitutes digital content has ballooned inspired by innovative technologies and stretched to include resources that benefit reading learners, lecture learners, auditory learners and visual learners. Its a far cry from what digital content meant only a few years ago providing content in a PDF or supplemental material on a CD-ROM. Digital content today can fully engage students while saving millions of dollars and thats only the beginning. This expansion of digital content is more important than ever before as lawmakers across the country are debating legislation that will affect the use of e-books and other digital content, and ultimately the path of U.S. education. Its clear that students educational experiences are changing in remarkable and exciting ways and were delighted to shed more light on this conversation through research and commentary in our Special Report. Were also excited to bring you a snapshot of whats happening in the growing world of learning management systems and investigate the different options school leaders have to more effectively manage and leverage increasing amounts of diverse information. Please also see our accompanying Funding Report at www.convergemag.com for updates on legislation and for resources on acquiring the necessary dollars to jumpstart your own school or districts digital content initiatives and LMS implementations. We hope you enjoy reading this Special Report as much as we did creating it. Be sure to keep a lookout for our first report in 2011, where we focus on Digital Teaching!
lassroom textbooks may soon be retired to museum displays. Sixty years from now a young person going through the American History Museum will find a U.S. History textbook in the past technologies section. Placed next to button hooks, typewriters and buggy whips, the textbook could prompt the incredulous question, Is that how granddad learned about American History? This could someday be a reality as increasing numbers of educators replace the class textbook with technology-driven alternatives based upon digital content that can better engage students and offer more meaningful learning experiences. The textbook isnt necessarily bad or ineffective, and it can certainly have its benefits. It provides vetted course content, content sequencing and supplemental materials. It offers teachers sample quizzes, guided discussion topics and packaged homework assignments for students. However, times have changed and a new set of realities is shifting the textbooks role as content king. Textbooks are expensive, inflexible and heavy. They can limit learning as they are less than dynamic and they fall short of inspiring stimuli-driven students. Modern education environments require a new model that engages students who are technologically savvy and who expect interactive experiences and desire to learn collaboratively. The Internet, inexpensive personal technology devices and the plethora of mass-produced multi-media content enable that alternative model. In short, the textbook cant compete with customized content tailored to individual student needs. To supplant the textbooks organizational function, the learning management system (LMS) has evolved to manage digital content. The LMS organizes content and provides access for students so that enriched content delivered in exciting ways is the driving force for textbook retirement. In this Special Report we investigate various aspects of this digital content revolution, including what is available and why schools are moving toward it, and some of the issues and concerns education stakeholders might have with this new learning model.
Leilani Cauthen Publisher, Converge Special Reports Converge/Center for Digital Education
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John Halpin Vice President, Strategy and Programs Center for Digital Education
table of contents
Introduction
Teaching that utilizes digital content is how we will fulfill the promise of 21st-century learning. Digital content offers the flexibility to make learning studentcentered and a lifelong endeavor that can instantly deliver consistent and engaging learning experiences. Digital content is malleable, enabling teachers and students to more easily consume, manipulate and leverage information to address specific learning objectives and to better match individual learning modalities. This Special Report discusses how digital content is transforming the way students consume information as well as how teachers prepare lessons, engage students and assess student achievement. It addresses the reasons why textbooks are taking a backseat as the primary content medium and explores how educational institutions are investigating ways in which they can benefit from these developments, including the ability to share digital content and to create their own so they can lower costs and keep content fresh. Just as digital content is transforming the classroom environment, it is also causing content providers to look at different ways to produce and market their educational content. Flat text and pictures are pass and are being replaced with video objects embedded in online resources. Even when standard textbooks are digitized onto DVDs, they are embedded with online URLs and MPEG files. These embedded rich-media objects demonstrate rather than simply talk about the topic at hand. Professors and teachers at all levels are posting lectures via lecture-capture technologies that allow students 24/7 access to class experiences. Likewise, as high-definition and multi-media objects replace flat text, content providers are developing new delivery models, pricing models and software and hardware partnerships to compete in this post-textbook environment. This evolution is providing more options for schools while helping to control costs for institutions as well as for students. The tried and true textbook does provide the useful function of managing and assembling information for students. As textbooks recede, an alternative must be found to replace this traditional model. What is evolving is the learning management system (LMS). The LMS brings a classrooms digital resources together for students and provides for a simplified content management
Introduction............................................................ 3 The Digital Content Transformation A Tale of Two Texts.................................. 4 Accessibility, Affordability and Choice . in Higher Education. ............................................... 5 Why the Drive to Digital Content?..................... 7 Policy and Leadership Support........................... 7 Barriers to Adoption............................................... 8 Teacher Training and Support. .............................. 9 Industry Support and Barriers............................. 10 Funding for Purchase and Refresh.................. 10 General Best Practices........................................ 11 Every Time We Make a Tool, the Tool . Remakes Us: Two Different Views..................... 12 Knowing Digital Content is Effective.............. 12 Digital Learning Libraries.................................... 13 Gaming and Virtual Realities.............................. 13 Digital Textbook Options and Copyright Issues.................................................. 13 Learning Management Systems............ 15 How are We Getting There?. ............................... 15 What are the Needs?............................................ 18 Higher Education................................................. 19 K-12 ........................................................................ 19 What are the Options?......................................... 20 Professional Development................................. 21 Future of Digital Content. .................... 21 Glossary................................................................. 22
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resource for the teacher. Additionally, an LMS provides teachers with a simple place to post resources as well as to track how students utilize those resources. Students can use the LMS as their single portal from which to pull resources, organize their learning efforts and gauge their learning progress. As with all areas of digital content, multiple iterations of an LMS can be found on campuses. They take differing approaches as to scope, delivery models and perspective on content management. We will investigate this LMS phenomenon in the latter portion of this paper.
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evolving so rapidly. For example, two years ago, we might have defined digital content as meaning content delivered over the Internet. But that definition is too narrow today since there has been an explosion in communications technologies and digital delivery platforms. Instead of trying to define it precisely, a better approach is to provide examples of digital content and how such content differs from traditional, print-based educational materials. Digital content is different in how it is stored, how it may be transmitted or copied, and what it can do. Traditional educational materials are stored on paper in textbooks, on graphs and charts, on maps that can be attached to the classroom wall, on records and tapes, and on videotape and film. In other words, traditional educational materials are stored on various physical mediums. Digital content, by contrast, is stored in electronic or digital form on any of the scores of digital memory technologies that now exist, from hard drives to flash drives. And because of the power of networks and the Internet, digital content can be stored anywhere in the virtual universe. Three decades ago, it really wasnt feasible to make cheap copies of educational materials embodied in books, records, pictures, maps and movies. One had to buy the materials in whatever physical form they existed. Copying became easier as photocopying and videotaping technologies rapidly matured. But with the advent of the Internet and modern telecommunications technologies, all of these educational materials can now be transmitted and copied around the globe essentially without significant cost or delay. The powers of Web 2.0 solutions, such as blogs, wikis, mashups and social networking applications, are built around the concept of mass sharing and authoring of information. With the practical barriers to transmittal and copying virtually eliminated, legal issues related to such copying become much more important. As for what digital materials can do, we are certainly not limited to static presentations of information. In the digital world, content can be active and interactive. Content can be linked to other materials on
the Internet in a way that permits students to explore. And content can demand responses and answers from the student to promote timely self-assessment and immediate feedback. Digital content solutions can be as simple as providing existing textbook material in PDF format for use on convenient and less expensive laptops, netbooks, ebooks or e-pads. Thats a good first step in using digital content, but its only a first step. Students expect more than glorified PDFs. There is plenty more that can be done. A more robust digital content deployment can involve using learning management systems to monitor individual student progress as the student moves through complete digital curricula based on materials drawn from online sources, including digital learning libraries. In the remainder of this Special Report, we will explore the current boundaries of the evolving digital content transformation that is occurring in K-12 and higher education.
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Our college is now discussing various options for course texts that provide students with choices given their financial resources and learning styles. Our college offers a variety of courses from face-to-face, hybrid and full online courses, and we want students to have similar options with texts.
Dr. Kaye Bragg, Acting Business Dean, California State University, Dominguez Hills
offer high-quality materials, not withstanding a monetary value and the institution can now author those materials and sell it at much lower cost. People are more empowered 20 years ago I could not publish my own book, but today, I can self publish. Technology has put a new tool in the facultys hands, says Gerry Hanley, senior director of CSUs Academic Technology Services Department. The Digital Marketplaces success lies in the hands of faculty who can organize their selected resources and place them in an LMS. Types of materials include syllabi, tutorials, simulations, animations, lectures, presentations, library books, textbooks, e-books, e-journals, exams, quizzes, learning assignments, reference materials, image collections, online courses, training and workshop materials and other digital libraries. New search capabilities ensure faculty and students are able to locate materials quickly in the system. Students looking to purchase materials are given more options than ever before with greater flexibility. Lastly, and perhaps most importantly, the CSU Digital Marketplace has created data resources for evaluating effectiveness and relating content-related learning activities to outcomes. Dr. Kirti Celly, professor of Management and Marketing at CSU Dominguez Hills, is participating in the program by offering students in her Principles of Marketing course the option of purchasing the ordinary textbook, an e-book version of the textbook,
or a custom-created e-book that reorders the material to match Dr. Cellys syllabus, all in an effort to help determine what students find most helpful. Several sections will have the option of using only online digital content, other sections will access only the physical text and the remainder will use both. Over the years, Dr. Celly has seen students become more accepting of paying for digital materials. Gone are the days when students bought one copy and tried to make copies for their friends, or bought one copy and printed out the entire set of materials. Now, students can only print certain sections of the content, and it is only made available for a certain amount of time. She likens the new digital course texts model to a Costco approach where students are assured that their purchase price is lower than what other retailers offer. In her course, the traditional textbook can cost as much as $190. The e-book comes in at about half that amount, and the custom version of select chapters in the particular order she wants is coming in at about $10 more than the e-book. As the coordinator of the core course in marketing, she has chosen the text and materials for all eight sections of the course at her campus. In the course where students had the option of digital content in the form of the e-book, customized e-book or traditional text, almost all of the students chose the custom e-book even with the price $10 higher than the regular e-book.
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Teachers are incorporating many interactive websites and software programs to enhance their lessons and engage todays student.
Dawn Brinson, Interim Director of Technology, New Hanover County Public Schools
released its National Educational Technology Plan, which is focused on digital content development. Its seven action steps are a must-read for state and local educational leaders. Other national groups, such as the Digital Learning Council, are providing additional support and leadership. Headed by former governors Jeb Bush from Florida and Bob Wise from West Virginia, and supported by more than 50 key movers and shakers from multiple streams of public and private influence, the Digital Learning Council hopes to shape the future of digital education. Areas of interest for the newly developed council include online and virtual schools; personalized learning; blended learning; digital content; online and mobile social networks; and classroom technology. They are also focused on ensuring equity, security and privacy; and promoting parental choice, among other topics. The final
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We have to teach our kids how to be good learners so they can dynamically change with how the content and the application of content changes over time.
Scott Parks, Superintendent, Howe Public Schools
materials. There is no question that delivering educational materials through digital media represents a major cost savings for students. Thats good politics as well as good policy. The bill was referred earlier this year to the House Education Committee.
Barriers to Adoption
There are of course some barriers to adoption. After all, digital content development represents a transformational change in the creation of educational materials and their presentation. For many teachers and administrators, embracing this transformation can be challenging. The key to rapid adoption is to put resources and effort into easing implementation for teachers and staff and clearly explaining the benefits of digital content development to them and their students. If they dont understand the benefits of the technology, or they think those benefits are outweighed by the costs of the transformation, the adoption will fail. Even if the policy support and leadership is there to push digital content forward, some instructors at the K-12 level and professors at the community college and university level may struggle with questions of pedagogical approach. For example, a math instructor with years of experience managing a classroom in one particular way students come in with their homework, we go over either the odds or evens, they ask for help, and we continue with the days topic may have trouble enthusiastically embracing highly interactive digital content, at least without a lot of coaching and assistance. In his groundbreaking publication, Prensky coined the terms digital native and digital immigrants to describe the generational gap in technology adoption. Teachers of today have the capacity to learn all of the
recommendations of the Digital Learning Council will be the focus of a nationwide campaign to urge adoption of the policy principles by states, track states progress and encourage best practices. State leaders can support the digital content transformation in any number of ways. One of the most direct is to establish an e-book program that requires publishers to make their content available in digital form. In Ohio, for example, a proposed bill calls for textbooks to have an e-book counterpart within two years. The bill, called the Textbook Affordability Act, would require bookstores to post wholesale prices of texts and provide other cost-saving mechanisms for students in relation to their educational
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We provide a series of three webinars each week designed to provide instruction in the integration of technology in the classroom. Each of the webinars is copied and stored in an electronic learning community where the teachers can review or view webinars they missed.
Michael Pitroff, Chief Information Technology Officer, Baltimore City Public Schools
new technologies, but their students grew up with it, creating a disparity. Digital immigrants need to see that math content brought to life by interactive websites can create excitement and spur interest. When the curriculum solutions include digital content that mirrors the look of traditional websites, digital immigrants will instantly recognize it.
ers can see where a search term was voiced within the full text combined with time markers. The faster the instructor can find the exact place in the clip, the more effective they are and the more meaningful the content becomes. But this type of teacher adaptation is going to require sustained professional development programs. A good word of caution comes from Gary Allen, the director of Educational Technology for Antelope Valley School District, who explains that the interactive whiteboard is cool looking but dusty you have to go beyond Powerpoint. Without the necessary professional development, as well as the IT support to back the technology, interactive whiteboards and other great technology investments will not give back their real value. Social networking sites are a growing resource for digital content as solution providers have multiple links to additional content embedded on their pages. These sites also serve to connect digital content user communities and can serve as a good resource for teachers new to the digital content field. Parents must also not be forgotten. Students may be aware of the ever-changing learning opportunities made available by the Web, but we need to remember that parents are one generation behind. The old school way of doing things one textbook per class per student is changing. Districts and teachers need to make sure that parents are
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well underway, and with the commercial success of electronic book readers, the publishing industry is already fully committed to a digital future. In essence, the publishers dont have much of a choice. The information and communication technology industries are leading a global consumer revolution, and we are speeding headlong into a digital future where technologies will provide a medium for cost-effective digital content delivery. A much more complex issue is whether teachers will still be required to accept entire digital textbooks or curricula associated with one publisher and at one price, or whether they will have the flexibility to pull a little from here and a little from there, to build upon the work of others, and to piece together the best teaching materials for the class. This gets into the issue of copyrighted materials, fair use of copyright materials and the use of public domain content. These can be complex legal issues which, if not resolved properly, can become a barrier to widespread adoption. Fortunately, the Internet has spawned a vibrant open source community that places high value on collaborative authorship and sharing consistent with applicable laws of copyright and licensing. Groups such as Creative Commons help bridge the gap between authorship, sharing, remixing and reuse, providing a clear pathway to the broadest possible utilization of digital content.
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Suggestions include systematic restructuring of budgets to generate efficiencies, savings and reallocation within budget cycles (e.g., reallocations from textbooks, traditional instructional supplies, and space and computer labs, to allocations for digital content delivery in the classroom), reducing upfront expenditures by leasing equipment on a 3-5 year refresh cycle, and creating a technology innovation fund available across budget years to support strategic investments. In terms of grant programs, successful government grantees know that it is the language and communication themes developed in the application which sells the story. Funds for Title I schools may be determined by a systematic formula, but it is often the grant writers gift of prose that greatly impacts the bottom line. Several themes have proven again and again to be the golden egg when applying for funding: Students first, educators second Long-term benefits beyond the life of the grant Professional development that is sustainable with extended learning opportunities Demonstrating data-driven decision-making Working what works in K-12 and higher education research Strong evaluative components with measurable objectives and milestones Backwards mapping the grant writing timeline Above all, knowing the schedules of those people who need to sign off on the grant up to the last hour of the last day it is due
101 will teach you to figure out why late adopters were late and incorporate that in the institutional story or you will be facing the same obstacle for the next technological adoption. Involve as many of the employees across divisions and departments as possible to ensure adequate voice. Know your labor and union issues associated with the new technology earlier rather than later. Many school districts and universities are proactive by bringing on union representation and key academic senate leaders to the review table of potential vendors. Best practices also require good digital content but how do schools and institutions get there? For school districts, one clear benefit of using published texts has been the clearly established approval process from the top down. From the state down to the board of education and curriculum directors, there is a system of checks and balances for stamps of approval. When it comes to technology, we are sometimes fond of thinking that more bandwidth, more networks and more CPU cycles equal greater quality. More is better. But that equation doesnt necessarily hold true with digital content. Quality and value to students also depends upon delivering quality content that is aligned with classroom objectives as well as local, state or national standards. Best practice starts with good content that is tailored to a students needs.
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The first thing to keep in mind is that copyright protection is all around us. It is pervasive. It is in almost everything and everywhere on the Internet. The moment any work is created it is protectable and potentially copyrighted. Step one is to understand it is all around us. Step two is that it is hard to know for any good law-abiding citizen whether a work is protected. You dont know who put it up on the Internet and if they cleared the copyright or are the copyright owner.
Professor Oren Bracha, University of Texas at Austin, School of Law
technologies, but she recognizes that teaching styles and philosophies need to change to get the most out of the new environment. According to Professor Zorn, we need to unlearn emotional habits that are grounded in central widespread myths about online education. First myth, that the best online learning environments are ones that replicate the in-class experience; and second myth, that faculty members are experts who can best fulfill their role by a stand and delivery approach. Professor Zorn argues that professors in an online learning environment need to recognize that their role can change to be more of a facilitator, coach and mentor to students who can use the new technologies to go far beyond the content that would be presented in a more traditional methodology.
Every time we make a tool, the tool remakes us: two different views
New tools and new technologies always bring out competing visions of value, the value of the way things are currently done and the value of the way things could be done with the new tool. Digital content technologies are no different. We present two differing views. An outspoken critic of over reliance on technology in higher education, CSU Fresnos English Professor Howard Hendrix is concerned about teaching to the tech. In distance education, he argues, courses and course content are built around particular technologies, and the technologies promote a plug and chug model of education. Professor Hendrix also raises concerns about who owns digital content authored by university professors the university, which provides the materials used to author and deliver digital content, or the professor, who provides the intellectual creativity? Conversely, Professor Diane Zorn of York University, Toronto, has fully embraced distance and digital
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vendors in this area as it is far easier to work with approved content in hand than with online content that still needs to be approved. Each state is currently approving online materials at a separate pace. As more trust in digital content builds, it will become easier to rely upon open source as well as more digitized content.
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use. No university president or superintendent wants to receive a call from their legal counsel concerning infringements or misappropriations because a professor or teacher, taking a very broad view of an educational authors rights, inappropriately took some text or image off the Internet. Unfortunately, the risk of inappropriate copying and use is high because it can be very difficult to determine whether digital content is protected or not. On the Internet, for example, works can be copied, published, multiplied, and within seconds, transmitted around the globe in different formats. How do you know whether the text or photo or video that you want to include in your curricular materials is protected?
Creating, working with and using digital content brings authorship questions to the forefront. How do I know if this image is copyrighted? As a general rule, it is unlawful to copy, distribute or adapt a copyrighted work without the copyright owners permission. These are very broad rights intended to protect the original authors intellectual property interests for a lengthy period of time. After the statutory time period for copyright has expired, a work enters the public domain and may be freely copied by anyone. In addition, there is a narrow, technical exception known as fair use which protects insubstantial, non-commercial uses of copyrighted materials. Schools can often walk a fine line in this area, claiming that educational purposes are a protected fair use. At the same time, K-12 and higher educational markets are big business and for that reason, large scale republication of textbooks would not be fair use, according to Professor Oren Bracha of the University of Texas at Austin School of Law. With fair use, it is all a matter of degree. The mashup or remix of works that have been altered by combining, adding and subtracting parts and pixels create complex questions about the legality of derivative works. The law protects the original authors right to make derivative works. For the classroom teacher, the creativity and collaborative potential of this type of interactive authoring is attractive. For the district general counsel, the legal issues can be worrisome. One of the benefits of digital learning libraries or materials available from services such as Creative Commons is that the intellectual property issues have been more clearly resolved in favor of broad use. The same can be said for the whole open source movement beginning to take hold in the education marketplace. To reduce the risk of teachers inadvertently violating copyrights or other intellectual property rights, it is important to cover these subjects in professional development courses and activities. This is a complex area of law; teachers and professors will need guidance in this area to avoid getting themselves and their schools into trouble. In the next section, learning management systems which provide the much-needed delivery model for digital content are covered more in depth.
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The learning management system enables project-based learning. The calendar, discussion boards, e-mail, and grouping tool inside the LMS make the logistics and management of science projects, social studies projects and others easier for the teacher to control and assess. It also allows the teacher an opportunity to explain to students and parents about the connections between the standards being studied and the project requirements.
Bailey Mitchell, Chief Technology and Information Officer, Forsyth County School District
The LMS is becoming the primary interface for digital learning and is literally the face of the institution for those students who engage in online learning. As a result, an effective LMS must integrate with other specialized campus tools, including systems that are involved with content management, resource control, assessments and student support. It must be flexible and capable of addressing mobile learning, and as a mission-critical tool, it must be robust and always available. Addressing all of these criteria is an evolutionary process and very few schools can claim they are all the way there. (Look to the sidebar Learning Support Systems for a partial list of integrated systems.)
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Accessing digital content from various technologies provides students and teachers options and capabilities that a traditional textbook lacks. See the different options below and how each can uniquely benefit digital content delivery.
the E-pads transform t by fully education environmen nt through utilizing digital conte and video. Web, graphics, text
With their low price point, netbooks help ensure elementary students have access to digital content.
Digital Content
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The
Advantage
ess to Students gain acc nally found information traditio er price in textbooks at a low nient and in a more conve ader. format with an e-re
Mobility matters: s digital Students can acces ith a content on the go w smart phone..
No more bulky backpacks! Digital content can be accessed through the traditional desktop, which every campus has.
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companies have the view that since their systems are designed around the student it is the natural place to offer pertinent student-related data and access to resources. Still other companies believe the LMS is so unique and critical to the core purpose of educational institutions that it must be designed from the ground up to optimize LMS functions. These solution providers take digital content as the core organizing principal around their solutions and dont attempt to perform all of the storage and management tasks within the LMS, instead creating an open platform from which various specialized sub-systems can be integrated. This approach attempts to take advantage of various best-of-breed solutions as well as incumbent campus systems while providing a flexible, scalable and easily usable learning platform for students and faculty. If these were not enough, there is yet another approach. For those campuses that are on a tight budget, building or buying a turn-key LMS is not in the cards. They feel they must roll out their own if they are to get something going. These institutions begin with the concept of a learning management system as a repository and facilitator for learning objects exchange and then build their own platforms using readily available file sharing software solutions. These practitioners either write their own applications or work in consortium with other like-minded institutions to share applications in order to build economically. The core software platform for this approach could be shrinkwrapped or open sourced. Likewise, so could the specialized applications running on this platform.
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Higher Education
Colleges and universities need access to an array of static and interactive resources that could be instructorspecific. These digital resources often contain highly interactive and rich media that might require special handling, and campus IT professionals might want to customize applications to meet unique institutional needs. Instructors must have simple access to the system so they can easily add resources or modify courseware to address changing circumstances. Faculty members also want to assess student utilization and to engage students directly through the system. Ultimately, institutions would like the platform to provide predictive alerts that could help students stay on a positive learning track. For instance, the system could track the students current assessment data and match it to that students utilization of resources and to historical data from past student achievements to predict the students success rate. The system would then notify the student that his or her profile offers only an X percent chance of passing the course, but if he or she were to redo specific tasks satisfactorily it would improve his or her chances to Y percent. Peer participation in course development can be yet another role the LMS can play for higher education. A well-designed LMS can allow for ongoing review and encourage collaboration in that process. Additionally, it can offer a vehicle for student input into the course assessment and improvement process.
K-12
K-12 school districts have been late-comers to the LMS table. Some have tried earlier learning management systems, but have not been completely happy with the results. The primary reason for those earlier disappointments was that learning management systems were originally designed to address higher education needs. For K-12 districts, the LMS must not only provide digital course materials, it must ensure these are properly presented to meet specific curriculum guidelines. These proscribed guidelines could originate from either state or district entities and could involve usability, privacy or even age-appropriate concerns. Additionally, the LMS must adapt to
various school-specific issues that could involve computer access limitations and bandwidth restrictions. The LMS must also tie tightly into the longitudinal data system, student information systems and other administrative systems so timely student data can be available to district and instructional decision-makers. These issues are not likely to impact a college, but are quite real in a K-12 environment. If schools dont implement an LMS, can they provide a platform for digital content? The answer is yes. Many innovative instructors and teachers arent waiting for an institutional solution. Some may have an institutional solution but prefer to go it their own way, using off-the-shelf Web 2.0 tools to perform digital content functions. Although blogs, Facebook, Google docs and YouTube provide a convenient organizing platform, they also could present problems for an institution. Educational technology is complex and needs special tools to manage it well. Open access Web 2.0 tools dont provide the management and support rigor most institutions require and they place a burden on the instructor to fill in the missing gaps for students as well as to manage reporting requirements to the institution. This burden on faculty is not sustainable and is not consistent across the campus. Furthermore, a tracking mechanism is not available for faculty to see how students are using these resources or to track that
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usage to assignments. Ultimately, the LMS should become the productivity and guidance system so faculty can focus on higher-order learning skills. Open access Web 2.0 tools place added burdens on students as well. Web 2.0 platforms are not transparent nor are they consistent for all classes. They require students to use different URL log-in procedures and unique passwords, and cannot benefit from content interoperability. Web 2.0 tools dont allow the school to monitor activity for regulatory compliances such as FERPA, FISA or CIPA, nor do they protect fair use standards for educational institutions, opening the school up to legal ramifications. Beyond making access to digital resources easier for students, an LMS presents a universal face and becomes part of the institutions brand.
Now that we understand why an LMS is needed, lets see how schools are instituting these LMS solutions on their campuses. Just as there are a number of ways schools look at learning management, there are basically three different approaches to implement an LMS: an institution can buy an LMS fully packaged and supported from a corporate provider; it can build its own and take responsibility for maintaining and enhancing it using open source software or other software solutions; or it can develop and maintain its own LMS in partnership with other schools and communities of interest. Although the market has begun to consolidate, there are still a number of companies from which to choose. A commercial LMS solution can be purchased from over a dozen providers. Most can offer a well-honed system complete with IT support structures and professional development for faculty. They also offer a variety of reporting packages as well as a set of optional enhancement modules to address integration with other systems. Commercial learning management systems can be purchased in a number of ways, including outright as a premise-based solution residing in the institutions data center and maintained by the institution, or they could be subscribed to as a service whereby the provider hosts and manages the LMS as a cloud offering and prices it as a service based upon usage. Institutional leaders must decide if they are willing to treat the LMS as a capital expense or an operational expense as well as whether they must have direct control or if they can be comfortable having an outside entity manage it. Open source or homegrown solutions are the second alternative. They can offer greater control if not lower overall costs. When discussing the true costs of open source software, there are a few things to consider. The acquisition may be cheap, but the installation, maintenance and training can be quite expensive. Clearly those institutions that choose to establish their LMS in this manner do so because start-up costs might be less, but the reason they keep these homegrown systems is the desire to have direct control. They relish the ability to customize their applications to meet campus needs and appreciate the ability to set priorities. They also
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like the flexibility to create solutions and reports that meet their unique needs. Generally speaking, only the larger institutions and districts choose to go this route. To be successful it takes skilled resources and budgeting not available to smaller entities. Playing somewhere in between is the third option, which combines the ability to utilize an established platform and applications while maintaining local control and flexibility. This approach usually involves an institution or district implementing an open source LMS platform to which they add specific application modules. These modules can be created internally, purchased from a third-party provider or shared from a community of similarly positioned institutions. Those applications that are shared are critical to long-term success. It is through pooling efforts to develop new applications that institutions can keep costs down while driving the development of new applications to address future needs.
Professional Development
Critical to proper LMS deployment is a sound professional development program. Teachers and administrators must not only know how to use the system, they must understand how it will empower them to provide more effective lessons for their students and show them where additional resources can be found to enhance their teaching. A strong professional development program should include how teachers can adapt what they are currently doing to encompass digital content through the LMS. This professional development must be ongoing as well as available for just-in-time delivery as needed. Good professional development should also encourage teachers to reach out to peers for both content development collaboration and for personal support. Above all, it should reflect commitment from school leadership that an LMS is an effective solution that will be supported and that the institution is ready to manage this change. Transitions to digital content have traditionally failed because faculty is not fully committed to make the necessary changes, making professional development critical for success. All instructional staff must be engaged and make contributions to improve learning options.
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glossary
CIPA The Childrens Internet Protection Act was signed into law in 2000 and is designed to safeguard children against objectionable and harmful information on the Internet. CSS Content scramble system is an encryption code that most commercial DVDs have embedded in their copyrighted work. Digital Divide The digital divide is the technological equivalent of the achievement gap between those students who have access to digital technology and those that do not. DMCA The Digital Millennium Copyright Act of 2010 allows film students or media studies students an exception to movie copyright laws. Other college majors are still governed by copyright laws. FERPA The Family Education Rights and Privacy Act was enacted in 1974 and guarantees students the right to review and inspect their education records, the right to seek to amend education records and the right to have some control over the disclosure of information from those education records. FISA The Foreign Intelligence Surveillance Act of 1978 prescribes procedures for the physical and electronic surveillance collection of intelligence information. OER Open educational resources are learning materials that are freely available for use, remixing and redistribution. Open Content Open content is work that can be copied and modified without violating copyright law. PDM Public Domain Mark from Creative Commons allows works such as texts or images already in the public domain to be easily recognizable. These works can then be marked and tagged as PDM for searches. See PDM logo below. SIF The Schools Interoperability Framework is a data sharing standard for K-12 institutions used primarily in the United States. SCORM Shareable Content Object Reference Model is the de facto standard to allow digital learning objects to be interoperable with learning management systems.
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scale issue is really the issue. The teacher who can do it all The connect kids with Tokyo, load everyones iPod with content,
run engaging sessions with a whiteboard thats not everywhere. A teacher who could do that had to spend an enormous amount of time behind that one day. The issue, then, is an administrative technology backdrop that allows that sophistication, daily.
Bill Kelly, CEO and Founder, Learning.com
deserve to have content, something that they can own. Students For example, owning a book that they dont have to return. They
can copy, highlight and add notes. Owning content enables them to write, collect and internalize their own thoughts. As we move forward into a digital age, it is imperative that we continue to give students this opportunity with a space or thing that they control and create.
Neeru Khosla, Co-Founder, K-12 Foundation
we have to try to avoid is schools looking at only the What shiny objects, getting caught up in the content or the next device, and not looking at the process of learning. At Dell were very interested in helping them get to the actual process of learning with all of our tools.
Robin Nirken, Strategy and Strategic Alliances Manager, Dell K12
transforming learning management systems from a platform By into a true environment that enables more collaborative online
learning, changing the way content is created, managed and searched, and producing customizable and competency-based digital content that improves teaching and learning experiences, Pearson is partnering with institutions to ensure a bright future for the learners of today and tomorrow.
Don Kilburn, CEO, Pearson Learning Solutions
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cost-effective online options, educators can personalize With learning within an environment tailored to each students level
of preparedness. Innovative curriculum options are flexible enough to either complement or transform traditional classroom practices and achieve dramatic learning outcomes.
Lori Anderson, Director of Marketing, ALEKS Corporation
is committed to our mission of delivering a world-class K12 education to every child by empowering families, teachers and
school administrators with excellent education programs. K12 will continue to leverage our vast experience and expertise on behalf of our customers and passionately work to ensure that every child reaches his or her full potential.
Ron Packard, CEO, K12 Inc.
the return on their existing digital content investments Amplifying is helping districts realistically transform each school into a digitallyfriendly, active learning environment. Systems that can pull together digital content in a flexible, interactive, collaborative solution will have a significant impact on the success of the teacher, student and the entire educational community.
George Gatsis, Vice President of Product Management, Marketing and Development, Follett Software Company
important to note with the question of digital content that Its it isnt any one company thats going to bring it, thats part of what is slightly paralyzing schools today, theres just so many companies in the space. At Dell we make sure to paint a clear picture with expertise.
Robin Nirken, Strategy and Strategic Alliances Manager, Dell K12
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he rapid acceleration of technology has transformed the way we run schools and teach students. Teachers and librarians have seen their roles expand in todays digital age. Cognite from Follett Software provides educators with the right platform to expand learning beyond the boundaries of the classroom. Cognite is a digital learning environment that lets educators discover, share and organize learning materials and allows teachers, students and parents to access them and communicate with each other from most Internet-enabled devices. Designed with K-12 educators in mind, Cognite gives them the opportunity to collaborate and share ideas, lesson plans and other teaching aids across schools or districts. It even has mobile phone apps so teachers, parents and students can check messages or stay up to date with students and administrators. Implementing Cognite is simple and hassle-free. You can install it directly onto a school or district server, or it can be hosted in a software-as-a-service model. As more and more digital resources become available, the demand for educators to integrate technology into the classroom has never been higher. Folletts professionals can quickly and easily integrate your schools electronic resources in Cognite.
And Folletts Professional Development courses also assist educators in learning how to use these interactive tools to their advantage, so they can focus more attention on what matters most: students. Cognite is the latest addition to the Follett Software solution suite supporting educators and engaging students in todays digital environment. View our video and learn how Cognite inspires student success and maximizes education resources. www.FollettSoftware.com/Cognite/demo.cfm
base product imbedded in Cognite, educators can ensure their curriculum is meeting the state or provincial standard.
Encourage Engagement
If students and parents are engaged, then students are more likely to succeed. Individualized learning is encouraged through the Project Spaces feature. Parents and students have access to your schools library resources 24/7 with Cognite along with your schools other digital resources. Using Cognite, parents can be on the same track as teachers, and together, parents and teachers can encourage a students performance. Through Cognite, communication is easy between teachers, administrators, parents and students with the messaging application. And with Cognites mobile apps, parents, students and teachers can collaborate easily.
Save Time
No more separate make-up work for absent students, because they can access their assignments at home and return homework on time. Teachers can prepare lessons plans and then archive them for future use. Using the Standards data-
Follett Software Company helps todays educators inspire student success with integrated educational technologies. More than half of Americas K-12 school districts rely on Folletts innovative management of educational content and library materials, textbooks, assets, data and other resources. Folletts powerful and proven solutions support staff and engage students in a digitally rich environment that empowers 21st century learning, discovery and collaboration. Learn more at www.FollettSoftware.com or call 800-323-3397.
wenty-rst-century students arent conned to the four walls of their classrooms or to the pages of their textbooks. Samsung technologies are helping students and teachers bring the world into focus. Students can tour the worlds great art museums, ride aboard the space shuttle or visit an underground cave all from the comfort of their classrooms. Combining technologies such as interactive whiteboards, LCD displays, projectors, notebooks, netbooks and multifunction printers, schools have unprecedented opportunities to expand the scope of their curricula and provide more engaging lessons to students. Samsung can help schools develop and sustain state-of-the-art classrooms and enable a 21st-century education at an appealing total cost of ownership. In addition to the versatility Samsung offers teachers and students, Samsungs Energy Star-compliant and superior EPEAT-certied environmentally aware products can help districts reduce power and maintenance costs, saving thousands of dollars that can be used for other educational purposes. And Samsung technologies can also help teachers spend less time on administrative tasks so they can focus on preparing their students for a bright future.
At Samsung we are dedicated to helping children share the wonder of life, learning and our planet. This fall, Samsung is giving public schools nationwide the opportunity to share the wonder of science and math and an opportunity to win a portion of $1 million in technology from Samsung and its partners. Samsung and its partners are inviting educators to apply to participate in their video contest, which will address a key academic challenge in our country of increasing the pursuit of studies in science, technology, engineering and math (STEM). Together with teachers, we will foster interest in these subjects among students and illustrate the impact their application can have on the environment in their community. Please visit www.samsung.com/solvefortomorrow for more information.
Samsung Electronics vision for the new decade is, Inspire the World, Create the Future. This new vision reects Samsung Electronics commitment to inspiring its communities by leveraging Samsungs three key strengths New Technology, Innovative Products, and Creative Solutions and to promoting new value for Samsungs core networks Industry, Partners, and Employees. Through these efforts, Samsung hopes to contribute to a better world and a richer experience for all.
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Pearson, the global leader in education, education technology and services, provides award-winning digital content and proven online learning solutions for higher education institutions around the world. Pearsons innovative technologies include:
1FBSTPO-FBSOJOH4UVEJP A proven Software-asa-Service-based learning management system, which delivers reliable, secure and continuous 24/7/365 access to students, instructors and administrators. EQUELLA: Our unmatched digital content repository, which revolutionizes the way institutions search, manage and create content online and seamlessly integrates with an institutions learning management system and other content platforms, such as library, CRM and ePortfolio systems. CourseConnect: A library of customizable online courses with recommended course descriptions, syllabi, lessons containing rich media, graphics and interactivities, discussion questions and assessment banks. MyLabsPlus: An enhanced version of the MyLabs and Mastering programs, featuring more robust administrative and reporting tools and enhanced customer support.
Pearson is your full-service partner for successful online programs, digital content and a state-of-theart learning management system. Visit us online at http://www.pearsoncustom.com/online-learning to learn more.
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jumping a year and a half in one year, says Laura Belnap, online director of Washington County School District in Utah. Meeting the Challenges K helps schools by offering a continuum of fully hosted online education options, including: Supplemental courses Blended online/classroom solutions Complete, turnkey online school programs Each option is offered with as much implementation and management support as you need. We provide educators with best-in-class online curriculum, end-toend services, an impressive track record of success and a passion for crafting inspired, technology-based solutions to t your needs.
Connected Classrooms:
Powering the Entire Learning Experience
Teachers today have to engage students differently than previous generations. Students are immersed in technology in every aspect of their lives, and their education should be no different. We know that no single technology deployment will transform your classrooms. Education in the 21st century requires a technology strategy that enables engagement and connects students with the numerous resources they need to succeed, including parents, teachers, administrators and the surrounding community. And in todays challenged scal environment, you need to do that on a very tight budget. With the right planning, you can accomplish this while reducing your operating costs. Dell has spent 25 years listening to the needs of educators, and weve been there as the demands on the learning environment have evolved. Weve developed the Connected Classroom to meet these needs. The Connected Classroom provides a broad set of tools and services to keep students engaged, help teachers be more interactive, keep parents more informed, and improve the effectiveness and cost-efciency of your technology investment.
In the classroom: Computers equipped with digital content resources, interactive whiteboards, audio systems and student response systems help teachers engage students, gauge their level of understanding and customize the learning environment to student needs. Extending the learning environment: Providing secure access to school networks means kids can gain access to digital content and tools through a variety of devices wherever they are, and parents can access tools and information they need to reinforce learning at home. The infrastructure: A strong infrastructure can support a learning environment rich in digital content and reduce costs. Highly efcient server, storage and virtualization technologies can provide a more adaptive environment and support the technologies necessary to engage todays students. In addition, precongured systems and automated management tools can keep costs down
and reduce demand on technologists time so technology staff can spend more time supporting student learning, and less time supporting the technology itself. Supporting the connected classroom: The key to successfully transforming the teaching and learning environment is in providing teachers with the professional learning they need, so they can integrate technology to perform formative assessments, drive collaboration and enable individualized learning. Dell provides support and training to help teachers integrate technology into their classrooms with ease and ensure technology functions smoothly. Bringing together the resources needed to support a childs education and learning success is what the Connected Classroom is all about. Through industry standards and a modular pay-as-you-go approach, Dell lets you integrate these technologies into existing environments and grow at a pace that ts your budget and resources.
Dell is committed to enabling teachers to more effectively engage students with all types of learning styles and to prepare students to succeed in this digital age. As the top provider of technology to U.S. K12 classrooms, the company uses feedback from educators across the country to design and develop technology offerings like the Dell Connected Classroom, which integrates seamlessly with Dells open, capable and affordable data center technologies. Learn more about Dell and education at www.dell.com/connectedlearning
sponsored by:
Acknowledgments:
John Halpin serves as the Vice President of Strategy and Programs for the Center for Digital Education. He has worked in the public sector information technology market for over 25 years.
Dr. Kari Kelso is a Senior Fellow for the Center for Digital Education. Dr. Kelso knows K-20 education from the inside out, having taught at the university level at three universities and having managed K-12 Assessment, Research and Evaluation Departments for 10 years.
The Center for Digital Education is a national research and advisory institute specializing in K-12 and higher education technology trends, policy and funding. Along with its research services, CDE issues white papers and conducts the annual Digital School Districts and Digital Community Colleges surveys and award programs as well as hosting events across the K-12 and higher education arena. CDE also supports the Converge media platform comprised of the quarterly themed Converge Special Reports, Converge Online, and custom publishing services.
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