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Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

EMPLOYMENT HISTORY:
February 2010 current Sydney Academy of Management - Distant delivery of Australian qualifications overseas
Business Owner and General Manager

Financial Management Human Resource Management Oversight of resource development Overseas training Conduct workplace assessments Coordination of training and recruitment programs Provide advice on training programs Conduct on-the-job training sessions Completion of reports for clients and business partners Conduct presentation to key stakeholders Mentoring of new staff Formulate and implement territory marketing plans Liaise and negotiate with employers, trainees, industry groups, universities and training providers for business opportunities Attend seminars and functions to promote training programs Participate in e-learning conferences to remain up to date and current Interviewing of participants for employment Supervision of consultants and staff Conduct Pre-vocational workshops for Job Services Providers on a contract basis Evaluation and monitoring of training programs Training and assessment of trainees Knowledge and preparation of Australian Quality Training Framework (AQTF) documentation

Since October 2011 - current Maxis Solutions (Parramatta and Macquarie University locations) Contract Trainer

Delivering Cert II and Cert III in Customer Contact Conducting Assessment Liaising with all stakeholders to provide feedback regarding clients training outcomes Pre and post course follow up Creating an interactive learning environment Providing feed back and evaluation to clients Filing assessment sheets and evidences for each client Maintaining a high level of professionalism at all times, ensuring that the highest level of quality service is provided to clients Ensuring the security, accuracy and confidentiality of client at all times

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

Participating in professional development and training

Since November 2010 - current MAXNetwork (All Sydney locations) Casual Trainer

Preparing, Conducting and evaluating workshops Liaising with all stakeholders to provide feedback regarding clients training outcomes Pre and post course follow up Creating an interactive learning environment Assisting and encouraging clients to improve their motivation towards their vocational goals Completing attendance records and file notes to a high standard Providing evaluation forms for clients Maintaining a high level of professionalism at all times, ensuring that the highest level of quality service is provided to clients Ensuring the security, accuracy and confidentiality of client at all times Participating in professional development and training Providing MAXNetwork Training with current qualifications and updating professional development as relevant to accredited training courses delivered Delivering pre-vocational workshops and accredited qualifications (eg. Cert II in Business)

March 2010 November 2010 IPA, Western suburbs (Windsor, Camden, St Marys)

Conducted Training and was one of the high performance trainers Completed attendance records and file notes to a high standard Provided comprehensive evaluation forms for clients Provided accurate reports to Business and Regional Managers Created a suitable learning environment Liaised with Employment Consultants to provide feedback regarding jobseekers training and employment outcomes Maintained a high level of professionalism at all times, ensuring that the highest level of quality service is provided to clients Delivered following workshops for mature-aged, youth, young mums and other job seekers: communication, conflict resolution, effective presentation, interview techniques, computer skills, motivation, money management, time-management, selfmanagement, etc.

July 2009 January 2010 ORS Group, Chatswood Business Development Consultant

Developed business relationships

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

Received employment opportunities and fill these positions with suitable candidates Maintained a database of job vacancies, job seekers, local employment opportunities and potential new employers. Developed business relationships with employers to increase market position Gathered and filled vacancies and offered a range of recruitment/employment solutions. Assisted job seekers to obtain sustainable employment through building and maintaining close relationships with employers. Met targets and key performance indicators for employment placements, outcomes & repeat business. Reverse Marketed job seekers to suitable companies for employment opportunities

March 2009 July 2009 (end of contract with government) IPC Employment, Chatswood Job Placement Consultant/Trainer

Worked with Intensive Support Officer to place highly disadvantaged and 12 months plus unemployed job seekers in sustainable employment Reverse Marketed job seekers to suitable companies for employment opportunities Worked with employers to find suitable job seekers for their companies Creating and implementing strategies to reach and excel KPIs Interviewed (screening) jobseekers prior referring jobseekers to the employers Negotiated with employers in regard to wages and wage subsidies Provided Post Placement Support to ensure that employment is working out well for both the client and the employer Demonstrated ability to perform and meet KPIs Provided excellent Customer Service

Trainer

Prepared workbooks and hand outs for training sessions Conducted following training sessions: Management Resume. Application letter. Cover letter Communication and negotiation skills Mock Interviews Motivation and goal setting

November 2008 December 2008 Australian Institute of Management Trainer


Facilitated as a co-facilitator face-to-face delivery of two different programs: Effective Communication and Coaching and Mentoring Assisted with group work and ran warming up activities Worked with the curriculum department:

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

Wrote a new set of multiple choice questions for online assessment (Recruitment and Selecting) Mapped existing assessment tools to new competency standards Operated with National Training Information Service (NTIS) and Australian Qualifications Framework (AQF)

June 2008 November 2008 NSW Department of Education and Training AMEP Consortium, Jobequip2 Project E-learning Developer

Participated in jobequip2 project http://www.jobequip2moodle.com.au Using Learning Management System (LMS) Moodle created on-line resource for Skilled Migrants with employment portals and recruitment services Participated in eLearning08 (Australian Flexible Learning Framework) Assisted in organising Moodle workshops (AMES) Supplied high level of administration support

September 2004 March 2008 Master-Class Training Company Education for Balanced Management Training Center Trainer

Interviewed clients/customers Negotiated with customers and ascertained clients needs Provided diagnostic and pre-starting procedures Created programs for upgrading professional skills for personnel Conducted series of trainings for soft skills development of managers Wrote training result reports and recommendations for improvements Took more than 50 business trips to clients sites in different cities Provided post-training consultation and client support Implemented more than 100 training sessions

Subjects of training programs and seminars:


Leadership, Situational Leadership; Training for trainers; Facilitation methods; Effective management; Team leading; Coaching as a women style of management; Proactive sales; Cold calling and cold canvassing; Negotiations; Effective presentation; Positive and effective communication; Conflict resolution;

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

EDUCATION:
TERTIARY EDUCATION: Psychologist, Teacher of psychology (Graduated with honors) Maimonid Moscow State Academy, Saint-Petersburgs branch, Russia 1996-2001 Psychologist, Psychoanalytical psychology (night classes), East-European Institute of Psychoanalysis, Saint-Petersburg, Russia 1996-2001 OTHER RELEVANT COURSES: Certificate IV in Training and Assessment (TAE40110), 2011 MRWED, Sydney, Australia http://www.mrwed.com.au Certificate IV in Training and Assessment (TAA40104), 2008 MRWED, Sydney, Australia http://www.mrwed.com.au Certificate IV in Business Administration, 2011 AETS, Terrigal, NSW, Australia www.aets.com.au Certificate IV in Frontline Management, 2011 AETS, Terrigal, NSW, Australia www.aets.com.au Diploma of Management, 2011 AETS, Terrigal, NSW, Australia www.aets.com.au Certificate IV in Marketing, 2012 Sydney Community Colledge Certificate III in Customer Contact, 2013 Step Into Training Services (S.I.T.S)

DRIVERS LICENSE:

Yes

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

ACHIEVEMENTS
In 2005 I established club for HR-managers. Within one year I have been organising and leading meetings of HR-club with the following subjects: change management in organisations, development of motivation system, assessment of personnel etc. From 2006 till nowadays HR-club exists as an on-line network named International Club of professional business trainers, consultants and facilitators. That network has more than 650 members and on-life meetings once a month.

From 2005 till 2008 I was involved in creating a major project for the Vladimir Potanin Charity Fund. The project included: Leading workshops for students Teaching leadership and self management skills Advising and accompanying students to regional business skills competitions

I wrote papers and articles for various professional publications in Russia and became a co-author of the books How to become a business trainer, Jokes for business trainers (2 parts) with my own illustrations and Backstage of business training or 1001 advice from expert trainers I designed scripts for 2 video cases (conflict resolution and situational leadership) for students of MBA programs (Russia). During the last eight years I conducted more than 500 training sessions (Russia, Estonia, Germany and Australia). In 2008 was included in Encyclopedia of successful people "Who is Who in Russia", International Swiss Publishing house

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

PUBLICATIONS

Rights of Youth and moral health of society: Materials of an International Students Conference. Saint-Petersburg, 11-12 December 1998. 194 p. (pp.165-168) Materials of an IV Annual National Conference Psychology and Psychotherapy. Psychotherapy of family, adolescents and adults: conditions and prospects. 272 p. (pp.82-84) Materials of a V Annual National Conference 8-9 February 2002 Psychology and Psychotherapy. Frustration and fear: unity and variety of views. 152 p. (pp.87-89) Materials of a Regional Conference of childs psychiatry, psychotherapy and psychology. Crisis and School. Saint-Petersburg, 2003. Materials of an International Conference Family of XXI century. Kaliningrad. 2004. pp. 117-119 Materials of a First National Conference if students, post-graduates and young scientists Artificial intelligence: philosophy, methodology, innovations. Moscow, MIREA, 6-8 April 2006. Education of Future: Ludo ergo sum pp. 322-325 Assessment for talented personnel, professional monthly journal Personnel Department 10, 2006 Mini investigation of HR-managers work motivation, Personnel Mix 1, 2007 What to choose: formality or individuality? (Dress code for a business lady), TopManager, 2007 Negative motivation: who needs a whip?, professional monthly journal Personnel Department2, 2007 What is better be a free dog or to have a piece of meat every day?, article about free lancers and corporate trainers, professional monthly journal Personnel Department, 5, 2007 Strategy of Cuckoo article about unique marketing strategy of training organisation, http://www.vmasterclass.ru/articles/kukushka.html

Books:

Co-author of the book How to become a business trainer and earn 3000$ a day, Russia Co-author of the book Jokes of trainers about business or how to use humor during vocational training. Russia Co-author of the book Jokes of trainers about private life or how to use humor during personal development programs. Russia Co-author of the book Backstage of business training or 1001 advice from expert trainers

Phone: +61431242141 E-mail: karina@consultant.com

Karina Khutaeva

Diploma of Management Cert IV in Frontline Management Cert IV in Business Administration Certificate IV in TAE Certificate IV in Marketing Certificate III in Customer Contact

NETWORKING AND PROFESSIONAL DEVELOPMENT

Member of Psychotherapy and Training Association (Russia) Founder of International Club of professional business trainers, consultants and facilitators (www.trainerclubonline.com) Member of Russian Trainers Network (Russia, www.treco.ru) Member of Australian Facilitators Network (www.facilitators.net.au) Member of Australian Flexible Learning Framework and Participant of E-learning Conferences

CONTRIBUTION TO COMMUNITY LIFE


A Get to know Women Group The group was designed for female migrants at AMES to socialize and build up relationships (to tackle isolation issues) and to empower women and encourage them in leadership roles. I led the Group in May 2008 and planned a list of games and activities for the women. The session was a great success and the women remembered each others names, characters and habits. The atmosphere in the group became friendlier and participants got lots of fun. Workshop for skilled migrants Skillmax course is designed by Adult Migrant English Service for people from non-English speaking backgrounds who have overseas qualifications, training skills or experience. I decided to contribute to the team of skilled migrants and as a volunteer conducted a workshop Cooking your Dreams, this workshop was about technology of reaching goals, some participants found jobs after the workshop and I have testimonials from them. (The video record of this workshop is also available as one of participants made a video record of this workshop). Clean Up Australia Day Since March 2011 I am participating in Clean Up Australia Day, organizing volunteers and cleaning the area near North Shore Hospital.

Phone: +61431242141 E-mail: karina@consultant.com