Number of records in this query: Total records in survey: Percentage of total:

Field summary for 000a Your Name: Answer No answer

Field summary for 000b Email address: Answer No answer

Field summary for 000c Designation: Answer No answer

Field summary for 000d Company/Organization: Answer No answer

Field summary for 000e Industry: Answer Accounting Airlines/Aviation Alternative Dispute Resolution Alternative Medicine Animation (A5) Apparel & Fashion (A6) Architecture & Planning (A7) Arts and Crafts (A8) Automotive (A9) Aviation & Aerospace (A10) Banking (A11) Biotechnology (A12) Broadcast Media (A13) Building Materials (A14) Business Supplies and Equipment (A15) Capital Markets (A16) Chemical (A17) Civic & Social Organization (A18) Civil Engineering (A19) Commercial Real Estate (A20)

Computer & Network Security (A21) Computer Games (A22) Computer Hardware (A23) Computer Networking (A24) Computer Software (A25) Construction (A26) Consumer Electronics (A27) Consumer Goods (A28) Consumer Services (A29) Cosmetics (A30) Diary (A31) Defense & Space (A32) Design (A33) Education Management (A34) E-Learning (A35) Electrical/Electronic Manufacturing (A36) Entertainment (A37) Environmental Services (A38) Events Services (A39) Executive Office (A40) Farming (A41) Financial Services (A42) Fine Art (A43) Fishery (A44) Food & Beverages (A45) Food Production (A46) Fund-Raising (A47) Furniture (A48) Gambling & Casinos (A49) Glass, Ceramics & Concrete (A50) Government Administration (A51) Government Relations (A52) Graphic Design (A53) Health, Wellness and Fitness (A54) Higher Education (A55) Hospital & Health Care (A56) Hospitality (A57) Human Resources (A58) Import & Export (A59) Individual & Family Services (A60) Industrial Automation (A61) Information Services (A62) Information Technology & Services (A63) Insurance (A64) International Affairs (A65) International Trade and Development (A66) Internet (A67) Investment Banking (A68) Investment Management (A69) Judiciary (A70) Law Enforcement (A71) Law Practice (A72)

Legal Services (A73) Legislative Office (A74) Leisure, Travel & Tourism (A75) Libraries (A76) Logistics and Supply Chain (A77) Luxury Goods & Jewelry (A78) Machinery (A79) Management Consulting (A80) Maritime (A81) Marketing and Advertisement (A82) Market Research (A83) Mechanical or Industrial Engineering (A84) Media Production (A85) Medical Devices (A86) Medical Practice (8A7) Mental Health Care (A88) Military (A89) Mining & Metals (A90) Motion Pictures and Film (A91) Museum and Institutions (A92) Music (A93) Nanotechnology (A94) Newspapers (A95) Nonprofit Organization Management (A96) Oil & Energy (A97) Online Media (A98) Outsourcing/Offshoring (A99) Package/ Freight Delivery (A100) Packaging and Containers (A101) Paper & Forest Products (A102) Performing Arts (A103) Pharmaceuticals (A104) Philanthropy (A105) Photography (A106) Plastics (A107) Political Organization (A108) Primary/ Secondary Education (A109) Printing (A110) Professional Training & Coaching (A111) Program Development (A112) Public Policy (A113) Public Relations and Communications (A114) Public Safety (A115) Publishing (A116) Railroad Manufacture (A117) Ranching (A118) Real Estate (A119) Recreational Facilities and Services (A120) Religious Institutions (A121) Renewables & Environment (A122) Research (A123) Restaurant (A124)

Retail (A125) Security and Investigations (A126) Semiconductors (A127) Shipbuilding (A128) Sporting Goods (A129) Sports (A130) Staffing and Recruiting (A131) Supermarkets (A132) Telecommunications (A133) Textiles (A134) Think Tanks (A135) Tobacco (A136) Translation and Localization (A137) Transportation/Trucking/Railroad (A138) Utilities (A139) Venture Capital & Private Equity (A140) Veterinary (A141) Warehousing (A142) Wholesale (A143) Wine and Spirits (A144) Wireless (A145) Writing and Editing (A146) Other No answer

Field summary for 001a(SQ001) Is your organization knowledge-intensive?<br /> [Most of the value in our organization is created by teams.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 001a(SQ002) Is your organization knowledge-intensive?<br /> [Knowledge capture, retention, and transformation is a key activity in our organization.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 002a(SQ001) How does your organization manage knowledge?<br /> [The information on our Intranet is up to date.]

Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 002a(SQ002) How does your organization manage knowledge?<br /> [We can find information easily on the Intranet.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 002a(SQ003) How does your organization manage knowledge?<br /> [We can connect easily with other employees through the Intranet.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 002a(SQ004) How does your organization manage knowledge?<br /> [We have a centralized process to add or edit content on the Intranet.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 002a(SQ005) How does your organization manage knowledge?<br /> [We use the Intranet very frequently for our information needs.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ001) How mature are your current collaboration solutions?<br /> [We have deployed a content management solution (such as SharePoint) for document management throughout the organization.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ002) How mature are your current collaboration solutions?<br /> [We have deployed real-time communication technologies such as instant messaging, Web conferencing, or videoconferencing for employee collaboration.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ003) How mature are your current collaboration solutions?<br /> [We have deployed knowledge sharing solutions like employee-to-employee discussion forums and team homepages.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ004) How mature are your current collaboration solutions?<br /> [We often experience an "email overload" when performing our routine tasks.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ005) How mature are your current collaboration solutions?<br /> [We locate work-related information by looking through information in our inboxes, folders, and document repositories.] Answer

Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ006) How mature are your current collaboration solutions?<br /> [We face difficulties when using email to manage document co-authoring actions (such as managing versions and compiling, reconciling feedback from multiple reviewers).] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 003a(SQ007) How mature are your current collaboration solutions?<br /> [When using email, we spend a considerable amount of time searching for all the conversations around a topic.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 004a(SQ001) How does IT feel about collaboration technologies?<br /> [IT believes that employee-to-employee collaboration solutions are effective for increasing knowledge sharing and productivity.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 004a(SQ002) How does IT feel about collaboration technologies?<br /> [IT is actively involved in creating collaboration policy and selecting appropriate tools.] Answer Strongly Agree Agree Disagree

Strongly Disagree No answer

Field summary for 004a(SQ003) How does IT feel about collaboration technologies?<br /> [IT is actively involved in implementing collaboration tools.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 005a(SQ001) How does the senior leadership feel about collaboration technologies?<br /> [Senior management believes that employee-to-employee collaboration solutions are effective for increasing knowledge sharing and productivity.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 005a(SQ002) How does the senior leadership feel about collaboration technologies?<br /> [Senior management openly supports and encourages adoption of collaboration solutions.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 005a(SQ003) How does the senior leadership feel about collaboration technologies?<br /> [Senior management supports customer interaction initiatives using external social media.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 005a(SQ004)

How does the senior leadership feel about collaboration technologies?<br /> [Senior management believes that the tangible benefits of Social Collaboration are as yet unknown.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 006a(SQ001) How do end users feel about collaboration technologies?<br /> [A significant number of our employees would actively use new generation social tools at work.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 006a(SQ002) How do end users feel about collaboration technologies?<br /> [End users (i.e. team members) have adopted collaboration tools. For example, users embrace SharePoint rather than sending documents through e-mail.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 006a(SQ003) How do end users feel about collaboration technologies?<br /> [End users have displayed an interest (be it through technology requests or ad-hoc usage) in social collaboration tools.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 006a(SQ004) How do end users feel about collaboration technologies?<br /> [End users are enthusiastic when they receive new tools for collaboration; they report that they are adequately trained.] Answer

Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 006a(SQ005) How do end users feel about collaboration technologies?<br /> [End-users would prefer that the leadership used social collaboration tools to increase employee engagement and listen to employee's views on a regular basis.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

Field summary for 006a(SQ006) How do end users feel about collaboration technologies?<br /> [End-users would prefer that the leadership used social collaboration tools to crowdsource ideas from employees.] Answer Strongly Agree Agree Disagree Strongly Disagree No answer

218 218 100.00%

182 83.49% 36 16.51%

182 83.49% 36 16.51%

182 83.49% 36 16.51%

182 83.49% 36 16.51%

Count 1 0 0 0 2 0 1 0 2 1 7 0 0 1 0 1 2 0 2 0

Percentage 0.46% 0.00% 0.00% 0.00% 0.92% 0.00% 0.46% 0.00% 0.92% 0.46% 3.21% 0.00% 0.00% 0.46% 0.00% 0.46% 0.92% 0.00% 0.92% 0.00%

0 0 0 1 9 1 1 4 1 0 0 0 0 10 1 2 1 0 0 1 1 7 0 0 3 1 0 0 0 0 0 0 0 2 1 0 2 9 0 0 1 1 17 1 0 0 6 2 0 0 0 0

0.00% 0.00% 0.00% 0.46% 4.13% 0.46% 0.46% 1.83% 0.46% 0.00% 0.00% 0.00% 0.00% 4.59% 0.46% 0.92% 0.46% 0.00% 0.00% 0.46% 0.46% 3.21% 0.00% 0.00% 1.38% 0.46% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.92% 0.46% 0.00% 0.92% 4.13% 0.00% 0.00% 0.46% 0.46% 7.80% 0.46% 0.00% 0.00% 2.75% 0.92% 0.00% 0.00% 0.00% 0.00%

0 0 0 0 0 0 0 16 0 7 0 2 2 0 0 0 0 2 0 0 0 0 3 3 2 2 1 0 0 0 0 4 0 0 0 0 0 0 3 1 0 1 0 0 0 0 1 0 0 0 2 1

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 7.34% 0.00% 3.21% 0.00% 0.92% 0.92% 0.00% 0.00% 0.00% 0.00% 0.92% 0.00% 0.00% 0.00% 0.00% 1.38% 1.38% 0.92% 0.92% 0.46% 0.00% 0.00% 0.00% 0.00% 1.83% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 1.38% 0.46% 0.00% 0.46% 0.00% 0.00% 0.00% 0.00% 0.46% 0.00% 0.00% 0.00% 0.92% 0.46%

2 0 1 1 0 0 1 0 7 1 0 0 0 0 1 0 1 0 0 0 0 1 11 32

0.92% 0.00% 0.46% 0.46% 0.00% 0.00% 0.46% 0.00% 3.21% 0.46% 0.00% 0.00% 0.00% 0.00% 0.46% 0.00% 0.46% 0.00% 0.00% 0.00% 0.00% 0.46% 5.05% 14.68%

Count 81 76 17 4 1

Percentage 45.25 42.46 9.50 2.23 0.56

Count 68 82 22 6 1

Percentage 37.99 45.81 12.29 3.35 0.56

Count 45 69 48 7 1

Percentage 26.47 40.59 28.24 4.12 0.59

Count 33 79 50 7 1

Percentage 19.41 46.47 29.41 4.12 0.59

Count 47 61 50 11 1

Percentage 27.65 35.88 29.41 6.47 0.59

Count 34 67 55 13 1

Percentage 20 39.41 32.35 7.65 0.59

Count 40 59 57 13 1

Percentage 23.53 34.71 33.53 7.65 0.59

Count 41 44 53 19 1

Percentage 25.95 27.85 33.54 12.03 0.63

Count 60 58 31 7 2

Percentage 37.97 36.71 19.62 4.43 1.27

Count 28 50 62 16 2

Percentage 17.72 31.65 39.24 10.13 1.27

Count 31 63 52 10 2

Percentage 19.62 39.87 32.91 6.33 1.27

Count

Percentage

49 86 17 4 2

31.01 54.43 10.76 2.53 1.27

Count 22 63 54 17 2

Percentage 13.92 39.87 34.18 10.76 1.27

Count 26 54 61 15 2

Percentage 16.46 34.18 38.61 9.49 1.27

Count 47 79 25 3 0

Percentage 30.52 51.3 16.23 1.95 0

Count 47 68 35

Percentage 30.52 44.16 22.73

4 0

2.6 0

Count 43 72 33 6 0

Percentage 27.92 46.75 21.43 3.9 0

Count 54 79 16 4 0

Percentage 35.29 51.63 10.46 2.61 0

Count 48 72 29 4 0

Percentage 31.37 47.06 18.95 2.61 0

Count 36 61 47 9 0

Percentage 23.53 39.87 30.72 5.88 0

Count 22 61 64 6 0

Percentage 14.38 39.87 41.83 3.92 0

Count 51 62 32 4 0

Percentage 34.23 41.61 21.48 2.68 0

Count 18 47 76 8 0

Percentage 12.08 31.54 51.01 5.37 0

Count 26 95 23 5 0

Percentage 17.45 63.76 15.44 3.36 0

Count

Percentage

25 69 51 4 0

16.78 46.31 34.23 2.68 0

Count 33 88 24 3 1

Percentage 22.15 59.06 16.11 2.01 0.67

Count 29 88 26 5 1

Percentage 19.46 59.06 17.45 3.36 0.67

No answer Information Technology & Services Management Consulting Other Education Management Computer Software Human Resources Banking Financial Services Marketing and Advertisement Telecommunications Internet Consumer Goods Pharmaceuticals Food & Beverages Newspapers Nonprofit Organization Management Professional Training & Coaching

14.68 7.8 7.34 32.65 4.59 4.13 4.13 3.21 3.21 3.21 3.21 2.75 1.83 1.83 1.38 1.38 1.38 1.38

Food & Beverages 1% Pharmaceuticals 2% Consumer Goods 2% Marketing and Advertisement 3% Telecommunications 3%

Newspapers 1%

Internet 3%

Financial Services 3% Banking 3% Human Resources 4% Computer Software 4% Education Management 5%

Newspapers 1%

Chart Title

Nonprofit Organization Management 1%

Professional Training & Coaching 1%

Internet 3%

No answer 15% Information Technology & Services 8% Management Consulting 7%

Management

Other 33%

Most of the value in our organization is created by teams. Strongly Agree Agree Disagree Strongly Disagree No answer 45.2514 42.4581 9.497207 2.234637 0.558659

Knowledge capture, retention, and transformation is a key activity in our organization Strongly Agree Agree Disagree Strongly Disagree No answer 37.98883 45.81006 12.2905 3.351955 0.558659

The information on our Intranet is up to date. Strongly Agree Agree Disagree Strongly Disagree No answer 26.47059 40.58824 28.23529 4.117647 0.588235

We can find information easily on the Intranet. Answer Percentage Strongly Agree 19.41 Agree 46.47 Disagree 29.41 Strongly Disagree 4.12 No answer 0.59

We can connect easily with other employees through the Intranet. Answer Percentage Strongly Agree 27.65 Agree 35.88 Disagree 29.41 Strongly Disagree 6.47 No answer 0.59

We have a centralized process to add or edit content on the Intranet. Answer Percentage Strongly Agree 20 Agree 39.41 Disagree 32.35

Strongly Disagree No answer

7.65 0.59

We use the Intranet very frequently for our information needs Answer Percentage Strongly Agree 23.53 Agree 34.71 Disagree 33.53 Strongly Disagree 7.65 No answer 0.59

We have deployed a content management solution (such as SharePoint) for document management throughout the organizatio Answer Percentage Strongly Agree 25.95 Agree 27.85 Disagree 33.54 Strongly Disagree 12.03 No answer 0.63

We have deployed real-time communication technologies such as instant messaging, Web conferencing, or videoconferencing Answer Percentage Strongly Agree 37.97 Agree 36.71 Disagree 19.62 Strongly Disagree 4.43 No answer 1.27

We have deployed knowledge sharing solutions like employee-to-employee discussion forums and team homepages. Answer Percentage Strongly Agree 17.72 Agree 31.65 Disagree 39.24 Strongly Disagree 10.13 No answer 1.27

We often experience an "email overload" when performing our routine tasks Answer Percentage Strongly Agree 19.62 Agree 39.87 Disagree 32.91 Strongly Disagree 6.33 No answer 1.27

We locate work-related information by looking through information in our inboxes, folders, and document repositories. Answer Percentage Strongly Agree 31.01 Agree 54.43 Disagree 10.76 Strongly Disagree 2.53 No answer 1.27

We face difficulties when using email to manage document co-authoring actions (such as managing versions and compiling, rec Answer Percentage Strongly Agree 13.92 Agree 39.87 Disagree 34.18 Strongly Disagree 10.76 No answer 1.27

When using email, we spend a considerable amount of time searching for all the conversations around a topic. Answer Percentage Strongly Agree 16.46 Agree 34.18 Disagree 38.61 Strongly Disagree 9.49 No answer 1.27

IT believes that employee-to-employee collaboration solutions are effective for increasing knowledge sharing and productivity. Answer Percentage Strongly Agree 30.52 Agree 51.3 Disagree 16.23 Strongly Disagree 1.95 No answer 0

IT is actively involved in creating collaboration policy and selecting appropriate tools. Answer Percentage Strongly Agree 30.52 Agree 44.16 Disagree 22.73 Strongly Disagree 2.6 No answer 0

IT is actively involved in implementing collaboration tools. Answer Percentage Strongly Agree 27.92 Agree 46.75 Disagree 21.43

Strongly Disagree No answer

3.9 0

Senior management believes that employee-to-employee collaboration solutions are effective for increasing knowledge sharing Answer Percentage Strongly Agree 35.29 Agree 51.63 Disagree 10.46 Strongly Disagree 2.61 No answer 0

Senior management openly supports and encourages adoption of collaboration solutions. Answer Percentage Strongly Agree 31.37 Agree 47.06 Disagree 18.95 Strongly Disagree 2.61 No answer 0

Senior management supports customer interaction initiatives using external social media. Answer Percentage Strongly Agree 23.53 Agree 39.87 Disagree 30.72 Strongly Disagree 5.88 No answer 0

Senior management believes that the tangible benefits of Social Collaboration are as yet unknown. Answer Percentage Strongly Agree 14.38 Agree 39.87 Disagree 41.83 Strongly Disagree 3.92 No answer 0

A significant number of our employees would actively use new generation social tools at work. Answer Percentage Strongly Agree 34.23 Agree 41.61 Disagree 21.48 Strongly Disagree 2.68 No answer 0

End users (i.e. team members) have adopted collaboration tools. For example, users embrace SharePoint rather than sending d Answer Percentage Strongly Agree 12.08 Agree 31.54 Disagree 51.01 Strongly Disagree 5.37 No answer 0

End users have displayed an interest (be it through technology requests or ad-hoc usage) in social collaboration tools. Answer Percentage Strongly Agree 17.45 Agree 63.76 Disagree 15.44 Strongly Disagree 3.36 No answer 0

End users are enthusiastic when they receive new tools for collaboration; they report that they are adequately trained. Answer Percentage Strongly Agree 16.78 Agree 46.31 Disagree 34.23 Strongly Disagree 2.68 No answer 0

End-users would prefer that the leadership used social collaboration tools to increase employee engagement and listen to emplo Answer Percentage Strongly Agree 22.15 Agree 59.06 Disagree 16.11 Strongly Disagree 2.01 No answer 0.67

End-users would prefer that the leadership used social collaboration tools to crowdsource ideas from employees. Answer Percentage Strongly Agree 19.46 Agree 59.06 Disagree 17.45 Strongly Disagree 3.36 No answer 0.67

throughout the organization.

cing, or videoconferencing for employee collaboration.

eam homepages.

ment repositories.

versions and compiling, reconciling feedback from multiple reviewers)

sharing and productivity.

reasing knowledge sharing and productivity.

ePoint rather than sending documents through e-mail.

ollaboration tools.

equately trained.

agement and listen to employee's views on a regular basis.

employees.