4 Project Integration Management

5 Project Scope Management

6 Project Schedule Management

7 Project Cost Management

8 Project Quality Management

9 Project Human Resources Management

10 Project Communications Management

10.1 Identify Stakeholders

11 Project Risk Management

12 Project Procurements Management

Iniciating Planning

4.1 Develop Project Charter 4.2 Develop Project Management Plan 5.1 Collect Requirements 6.1 Define activities 5.2 Define Scope 5.3 Create WBS 6.2 Sequence Activities 6.3 Estimate Activities Resources 6.4 Estimate Activities Duration 6.5 Develop Schedule 7.1 Estimate Costs 7.2 Determine Budget 8.1 Plan Quality 9.1 Develop Human Resource Plan

10.2 Plan Communications

11.1 Plan Risk Management 11.2 Identify Risks 11.3 Perform Qualitative Risk Analysis 11.4 Perform Quantitative Risks Analysis 11.5 Plan Risks Responses

12.1 Plan Procurements

Executing

4.3 Direct and Manage Project Execution

8.2 Perform Quality Assurance

9.2 Adquire Project Team 9.3 Develop Project Team 9.4 Manage Project Team

10.3 Distribute Information 10.4 Manage Stakeholders Expectations

12.2 Conduct Procurements

Monitoring and Controlling Closing

4.4 Monitor and Control Project Work 4.5 Perform Integrated Change Control 4.6 Close Project or Phase

5.4 Verify Scope

6.6 Control Schedule

7.3 Control Costs

8.3 Perform Quality Control

10.5 Report Performance

11.6 Monitor and Control Risks

12.3 Administer Procurements

5.5 Control Scope 12.4 Close Procurements

42

4.1 Develop Project Charter

Inputs Project Statement of Work Bussines Case Contract EEF OPA T&T Expert Judgment Outputs

4.2 Develop Project Management Plan

Inputs Project Charter Outputs from planning Processes EEF OPA T&T Expert Judgment

4.3 Direct and Manage Project Execution

T&T Expert Judgment Project Management Information System Outputs Deliverables

4.4 Monitor and Control Project Work

T&T Expert Judgment Outputs Change Request

4.5 Perform Integrated Change Control

Inputs T&T Expert Judgment Outputs Change request status updates Project Management Plan Updates Project Dopcuments Updates

4.6 Close Project or Phase

Inputs Project Management Plan Accepted Deliverables OPA T&T Expert Judgment Outputs Final product, service or result transition OPA Updates

Outputs Inputs Project Management Plan Approved Change Request EEF OPA

Inputs Proyect Management Plan Work performance Information EEF OPA

Project Management Plan Project Management Plan Change Control Meetings Updates Project Dopcuments Updates Work performance Information EEF OPA

Change Request Project Management Plan Updates Project Dopcuments Updates

5.1 Collect Requirements

Inputs
Project Charter Stakeholder Register

5.2 Define Scope

Outputs Inputs Requirements Documentation T&T Expert Judgment Product Analysis Alternatives identification Facilitates Workshops Outputs Inputs Project Scope Statement Project Documents Update Requirements Documentation OPA

5.3 Create WBS

T&T Decomposition Outputs WBS WBS Dictionnary Scope Baseline Inputs
Project Management Plan

5.4 Verify Scope

T&T Inspection Outputs Accepted deliverables Change request Project documents updates Inputs

5.5 Control Scope

T&T Outputs Work performance measurements Chage request OPA Updates

T&T Interviews Focus groups Facilitated Workshops Group Creativity techniques Group Decision Making Techniques Questionnaires and Surveys Observations Prototypes

Project Management Plan Variance analysis

Project Charter Requirements Management Plan Requirements OPA Traceability Matrix

Requirements documentation Requirements traceability matrix

Validates deliverables

Requirements documentation Requirements traceability matrix

Work performance information

Project Documents Updates

OPA

Project management updates Project documents updates

6.1 Define Activities

6.2 Sequence Activities

6.3 Estimate Activity Resources

6.4 Estimate Activity Durations

6.5 Develop Schedule

6.6 Control Schedule

Inputs Scope Baseline

T&T Decomposition

Outputs Activity list

Inputs

T&T Outputs Inputs Precedence Project Schedule Network Activity list Diagramming Method Diagrams Project Documents Updates Activity attributes Resources calendars EEF OPA

T&T Expert judgment

Outputs Inputs Activity Resource Requerimens

T&T Expert judgment

Outputs Inputs Activity Duration Estimates

T&T Schedule Network Analysis

Outputs Inputs Project Schedule

T&T Performance reviews

Outputs Work Performance Measurements Change requests OPA Updates Project Management Plan Updates Project Documents Updates

EEF OPA

Rolling wave planning Templates Expert Judgment

Activity attributes

Dependency Determination Milestone list Applying Leads and Lags Project scope statement Schedule Network Templates OPA

Alternative Analysis

Resource Breakdown Structure Published Estimating data Project Documents Updates Bottom Up Estimating Project Management Software

Activity list Activity attributes Resources calendars Project Scope Statement EEF OPA

Analogoius Estimating Project Documents Updates Parametric Estimating Three Point Estimates Reserve Analysis

Activity list Activity attributes

Critical Path Method Critical Chain Method

Schedule Baseline Schedule Data Project Documents Updates

Project Schedule Network Resource Leveling Diagrams Activity Resource What if Scenario Analysis Requerimens Resources calendars Applying Leads and Lags Project Scope Statement Schedule Compression

Project Management Plan Work performance Information OPA

Variance Analysis Project Management Software Resource leveling What if Scenario Analysis Adjusting Leads and lags Schedule Compresion

EEF

Scheduling Tool

Scheduling tool

7.1 Estimate Costs

Inputs Scope baseline Project Schedule Human Resource Plan Risk Register OPA T&T Expert judgment Analogoius Estimating Outputs Inputs Activity Cost Estimates Basis of Estimates Scope Baseline Project Schedule Resource Calendars Contracts OPA

7.2 Determine Budget

T&T Cost Aggregation Reserve Analysis Expert Judgment Historical Relationship Funding Limit Reconciliation

7.3 Control Cost

Outputs Work performance measurements Budget Forecasts Change requests OPA Updates Project Management Plan Updates Project Documents Updates

Outputs Inputs T&T Cost Performance Project Management Plan Earned Value Baseline Management Project Funding Requeriments Forecasting Project Documents Updates Work performance Information OPA To Complete Performance Index TCPI Performance reviews Variance Analysis Project Management Software

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

Parametric Estimating Project Documents Updates Three Point Estimates Reserve Analysis Bottom Up Estimating Cost of Quality Project Manager Estimating Software

5.1 Collect Requirements

5.2 Define Scope

Inputs
Project Charter Stakeholder Register

T&T Interviews Focus groups

Outputs Inputs Requirements Documentation

Project Charter

Requirements Management Plan Facilitated Workshops Requirements Traceability Matrix Group Creativity techniques Group Decision Making Techniques Questionnaires and Surveys Observations Prototypes

OPA

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

5.2 Define Scope

5.3 Create WBS

T&T Expert Judgment Product Analysis Alternatives identification Facilitates Workshops

Outputs Inputs Project Scope Statement Project Documents Update Requirements Documentation OPA

T&T Decomposition

3 Create WBS

5.4 Verify Scope

Outputs WBS WBS Dictionnary Scope Baseline

T&T Project Management Inspection

Plan

Inputs

Outputs Accepted deliverables Change request Project documents updates

Requirements documentation Requirements traceability matrix

Project Documents Validates deliverables Updates

5.5 Control Scope

T&T Project Management Variance analysis

Plan

Inputs

Requirements documentation Requirements traceability matrix

Work performance information

Outputs Work performance measurements Chage request OPA Updates

Project management updates Project documents updates

OPA

6.1 Define Activities

Inputs Scope Baseline EEF OPA

T&T Decomposition Rolling wave planning Templates Expert Judgment

Outputs Activity list Activity attributes Milestone list

7.1 Estimate Costs

Inputs Scope baseline Project Schedule Human Resource Plan Risk Register OPA

T&T Expert judgment Analogoius Estimating Parametric Estimating Three Point Estimates Reserve Analysis Bottom Up Estimating Cost of Quality Project Manager Estimating Software Vendor Bid Analysis

Outputs Activity Cost Estimates Basis of Estimates Project Documents Updates

Integration Scope Time Cost Quality Human Resources

Communications Riks Procurement

6.2 Sequence Activities

Inputs Activity list Activity attributes Milestone list Project scope statement OPA

T&T Precedence Diagramming Method Dependency Determination Applying Leads and Lags Schedule Network Templates

Outputs Project Schedule Network Diagrams Project Documents Updates

7.2 Determine Budget

Inputs Activity Cost Estimates Basis of Estimates Scope Baseline Project Schedule Resource Calendars Contracts OPA

T&T Cost Aggregation Reserve Analysis Expert Judgment Historical Relationship Funding Limit Reconciliation

Outputs Cost Performance Baseline Project Funding Requeriments Project Documents Updates

6.3 Estimate Activity Resources

Inputs Activity list Activity attributes Resources calendars EEF OPA

T&T Expert judgment Alternative Analysis Published Estimating data Bottom Up Estimating Project Management Software

Outputs Activity Resource Requerimens Resource Breakdown Structure Project Documents Updates

7.3 Control Cost

Inputs T&T Project Management Plan Earned Value Management Project Funding Requeriments Work performance Information OPA Forecasting To Complete Performance Index TCPI Performance reviews Variance Analysis

Outputs Work performance measurements Budget Forecasts Change requests

OPA Updates Project Management Plan Updates Project Management Software Project Documents Updates

6.4 Estimate Activity Durations

Inputs Activity Resource Requerimens Activity list Activity attributes Resources calendars Project Scope Statement EEF OPA

T&T Expert judgment Analogoius Estimating Parametric Estimating Three Point Estimates Reserve Analysis

Outputs Activity Duration Estimates Project Documents Updates

6.5 Develop Schedule

Inputs Activity Duration Estimates Activity list Activity attributes Project Schedule Network Diagrams Activity Resource Requerimens Resources calendars Project Scope Statement

T&T Schedule Network Analysis Critical Path Method Critical Chain Method Resource Leveling What if Scenario Analysis Applying Leads and Lags Schedule Compression

Outputs Project Schedule Schedule Baseline Schedule Data Project Documents Updates

EEF

Scheduling Tool

6.6 Control Schedule

Inputs Project Schedule Project Management Plan Work performance Information OPA

T&T Performance reviews Variance Analysis Project Management Software Resource leveling What if Scenario Analysis Adjusting Leads and lags Schedule Compresion

Outputs Work Performance Measurements Change requests OPA Updates Project Management Plan Updates Project Documents Updates

Scheduling tool

8.1 Plan Quality

8.2 Perform Quality Assurance

8.3 Perform Quality Control

Inputs Scope Baseline Stakeholders Register Cost Performance Baseline Schedule Baseline Risk Register EEF OPA

T&T Cost Benefit Analysis Cost of Quality Control Charts Benchmarking Design of experiments Stadistical Sampling Flowcharting Proprietary quality management methodologies Additional quality planning tools

Outputs Inputs Quality Management Project Management Plan Plan Quality Metrics Quality Checlist Quality Control Measurements Process Improvement Work Performance Plan Information Project Documents Updates

T&T Quality Audits

Inputs T&T Outputs Project Management Plan Cause and Effect Diagrams Quality Control Measurements Validated Changes Process Analysis Change Request Quality Metrics Control Charts Control Tools and Techniques Project Documents Updates Quality Checklists Flowchating Validated Deliverables Project Management Plan Updates Work Performance Measurements Approved Changes Requests Deliverables OPA Histogram Run Chart Pareto Chart Scatter Diagram Stadistical Sampling Inspection Approved Change Requests review Change Requests OPA Updates Project Documents Updates Project Management Plan Updates

Outputs OPA Updates

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

9.1 Develop Human Resources Plan

9.2 Adquire Project Team

9.3 Develop Project Team

9.4 Manage Project Team

Inputs Activity Resource Requirements EEF OPA

T&T Organization Charts and position descriptions Networking Organizational Theory

Outputs Human Resource Plan

Inputs Project Management Plan

T&T Pre-assignment

Outputs Inputs Project Staff Assignments

T&T Interpersonal Skills

Outputs Inputs Team performance Assessments

T&T Observation and Conversation

Outputs Change Requests

EEF OPA

Negotiation Acquisition Virtual Teams

Resource Calendars

Training

EEF Updates

Project Staff Assignments Project Management Plan Performance Reports OPA

Project performance Appraisals OPA Updates Conflict Management Issue Log Interpersonal Skills EEF Updates Project Management Plan Updates

Project Documents Updates Project Management Plan Team Building Project Management Plan Updates Ground Rules Co-location Recognition and Rewards

Human Resource Plan Includes Roles and Responsabilities Project organization Charts Staffing Management plan

10.1 Identify Stakeholders

10.2 Plan Communications

10.3 Distribute Information

10.4 Manage Stakeholders Expectations

10.5 Report Performance

Inputs Project Charter Procurements Documents EEF OPA

T&T Stateholders Analysis Expert Judgment

Outputs Inputs Stakeholders Register Stakeholder Management Strategy EEF OPA

T&T Communications Requirements Analisys Communcation Technology Communcation Models Virtual Teams

Outputs Inputs T&T Communications Project Management Plan Communication methods Management Plan Project Documents Updates Performance reports Information distribution tools OPA

Outputs OPA Updates

Inputs Stakeholders Register

T&T Communication methods

Outputs Change Requests OPA Updates EEF Updates Project Management Plan Updates

Stakeholder Management Interpersonal Skills Strategy Project Management Plan Management Skills Issue log Change Log OPA

Inputs Project Management Plan Work Performance Information Work Performance measurements Budget Forecast Change Log OPA

T&T Communication Methods Reporting Systems Variance Reports Forecasting Methods

Outputs Performance Reports Change Requests OPA Updates

9.1 Develop Human Resources Plan

Inputs Activity Resource Requirements EEF OPA T&T Outputs Organization Charts and position Human Resource Plan descriptions Networking Organizational Theory

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement Human Resource Plan Includes Roles and Responsabilities Project organization Charts Staffing Management plan

9.2 Adquire Project Team

Inputs Project Management Plan EEF OPA T&T Pre-assignment Negotiation Acquisition Virtual Teams Outputs Project Staff Assignments Resource Calendars Project Documents Updates Project Management Plan Updates

9.3 Develop Project Team

Inputs Project Staff Assignments Resource Calendars T&T Interpersonal Skills Training Outputs Team performance Assessments EEF Updates

Project Management Plan Team Building Ground Rules Co-location Recognition and Rewards

9.4 Manage Project Team

Inputs Team performance Assessments Project Staff Assignments Project Management Plan Performance Reports OPA T&T Observation and Conversation Project performance Appraisals Conflict Management Issue Log Interpersonal Skills Outputs Change Requests OPA Updates EEF Updates Project Management Plan Updates

10.1 Identify Stakeholders

Inputs Project Charter T&T Stateholders Analysis Outputs Stakeholders Register Stakeholder Management Strategy

Procurements Documents Expert Judgment EEF OPA

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

10.2 Plan Communications

Inputs Stakeholders Register Stakeholder Management Strategy EEF OPA T&T Communications Requirements Analisys Communcation Technology Communcation Models Virtual Teams Outputs Communications Management Plan Project Documents Updates

10.3 Distribute Information

Inputs T&T Project Management Plan Communication methods Performance reports OPA Information distribution tools Outputs OPA Updates

10.4 Manage Stakeholders Expectations

Inputs Stakeholders Register Stakeholder Management Strategy Project Management Plan Issue log Change Log OPA T&T Outputs Communication methods Change Requests Interpersonal Skills Management Skills OPA Updates EEF Updates Project Management Plan Updates

10.5 Report Performance

Inputs Project Management Plan Work Performance Information Work Performance measurements Budget Forecast Change Log OPA T&T Communication Methods Reporting Systems Variance Reports Forecasting Methods Outputs Performance Reports Change Requests OPA Updates

11.1 Plan Risks Management

11.2 Identify Risks

11.3 Perform Qualitative Risk Analysis

11.4 Perform Quantitative Risk Analysis

11.5 Plan Risks Responses

11.6 Control Risks

Inputs Project Scope Statement Cost Management Plan Schedule Management Plan EEF OPA

T&T Planninig Meetings and Analysis

Outputs Inputs Risk Management Plan Activity Cost Estimates Activity Duration Estimates 1 Stateholders Register Scope Baseline Cost Management Plan

T&T Documentation Reviews Information Gathering Techniques Checklists Analysis Assumptions Analysis Diagramming Techniques SWOT Analisis

Outputs Risk Register

Inputs

T&T Risk Probability and Impact Assessment Probability and Impact Matrix Risk Data Quality Assessment Risks Categorizaction Risk Urgency Assessment Expert Judgment

Outputs Risk Register Updates

Inputs Risk Register Risk Management Plan Cost Management Plan Schedule Management Plan OPA

T&T Data Gathering and Representation Techniques Qualitative Risk Analysis and Modeling Tecniques Expert Judgment

Outputs Risk Register Updates

Inputs Risk Register Risk Management Plan

T&T Outputs Strategies for negative risks Risk Register Updates or threats Strategies for positive risks or opportunities Contingent response strategies Expert Judgment Risk Related Contract Decisions Project management updates Project documents updates

Inputs Risk Register

T&T Risk Assessment

Outputs Risk Register Updates Chage request OPA Updates Project management updates Project documents updates

Risk Management Plan Project Scope Statement OPA

Project Management Plan Risk Audits Work performance information Performance Reports Variance and Trend Analysis Technical Performance Measurements Reserve Analysis Status Meetings

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

Schedule Management Expert Judgment Plan Quality Management Plan Project Documents EEF OPA

1 Both Cost and Schedule management Plan are not considered as ouputs of any processes, but are subsidiary plans in the Project Management Plan

12.1 Plan Procurements

12.2 Conduct Procurements

12.3 Administer Procurements

12.4 Close Procurements

Inputs Scope Baseline Requirements Documentation Teaming agreements Risk Register Risk Related Contract Decisions Activity Resource Requirements Project Schedule Activity Cost Estimates Cost Performance Baseline EEF OPA

T&T Make or Buy Analysis Expert Judgment Contract Types

Outputs Inputs Procurement Project Management Plan Management Plan Procurement Teaming agreements Statement of Work Make or Buy Decisions Procurement Documents Source Selection Criteria Change Requests Qualified Seller List Sellers Proposals Project Documents OPA

T&T Bidder Conference Proposal Evaluation Techniques Independent Estimates Expert Judgment Advertising Internet Search Procurements Negotiations

Outputs Sellected Sellers

Inputs Procurement Documents Procurement Contract Project Management Award Plan Resource Calendars Contracts Change Request Project Management Plan Updates Project Documents Updates Performance Reports Approved Change Request Work Performance Information

T&T Outputs Inputs Contract Change Control Procurement Documentation System Procurement OPA Updates Project Management Performance Review Plan Inspections and Audits Change Request Performance Reporting Payment Systems Claims administrations Records Management System Project Management Plan Updates

T&T Procurement Audits Negotiated Settlements Records Management System

Outputs Closed Procurements OPA Updates

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

12.1 Plan Procurements

12.2 Conduct Procurements

12.3 Administer Procurements

12.4 Close Procurements

Inputs Scope Baseline

T&T Make or Buy Analysis

Requirements Documentation Expert Judgment Teaming agreements Risk Register Risk Related Contract Decisions Activity Resource Requirements Project Schedule Activity Cost Estimates Cost Performance Baseline EEF OPA Contract Types

Outputs Inputs Procurement Project Management Management Plan Plan Procurement Statement Teaming agreements of Work Make or Buy Decisions Procurement Documents Source Selection Criteria Change Requests Qualified Seller List Sellers Proposals Project Documents OPA

T&T Bidder Conference Proposal Evaluation Techniques Independent Estimates Expert Judgment Advertising Internet Search Procurements Negotiations

Outputs Sellected Sellers Procurement Contract Award Resource Calendars Change Request Project Management Plan Updates Project Documents Updates

Inputs Procurement Documents Project Management Plan Contracts Performance Reports Approved Change Request Work Performance Information

T&T Outputs Inputs Contract Change Control Procurement Documentation System Procurement OPA Updates Project Management Performance Review Plan Inspections and Audits Change Request Performance Reporting Payment Systems Claims administrations Records Management System Project Management Plan Updates

T&T Procurement Audits

Outputs Closed Procurements

Negotiated Settlements OPA Updates Records Management System

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement

4 Project Integration Management

Present Value Net Present Value Internal Rate of Return Network Diagram PDM Slack PERT PERT Actividad Standard deviation Variance PERT Proyecto = PERT Actividades Variance del proyecto Standard deviation del proyecto Earned Value Management Cost Variance Schedule Variance Cost Performance Index Schedule Performance Index Estinate at Completion Estimate to Complete Variance at Completion To Complete Performance Index

PV =FV/(1+r)n NPV = In/(1+r)n - Cn/(1+r)n 0 = In/(1+r)n - Cn/(1+r)n Slack = LF - EF = LS -ES PERT =(P+4M+O)/6 = (P-O)/6 Variance = ((P-O)/6)2 = Variances = ((P-O)/6) =((P-O)/6)2
2

FV: Future Value; r: interest rate; n: number of time periods I: Ingresos; C: Costes

6 Project Schedule Management

PERT 1= 68,26% PERT 2= 95,46% PERT 3= 99,73%

7 Project Cost Management

CV = EV - AC SV = EV - PV CPI = EV/ AC SPI = EV/ PV EAC = BAC/CPI o tambien EAC = AC + (BAC-EV)/CPI EAC = AC + (BAC-EV) ETC = EAC - AC VAC = BAC - EAC TCPI =(BAC - EV)/ ( BAC - AC) Nmero de canales = N(N-1)/2 EMV =P x I PTA= ((Ceiling Price-Target Price)/ % Buyer Share)+Target Cost

Se mantendrn Variances No se mantendrn Variances

10 Project Communications Communication Channels Management 11 Project Risk Management Expected Monetary Value 12 Project Procurements Management Point of Total Assumption

N= nmero de comunicadores o intervinientes P: Probabilidad; I: Coste o valor del impacto

Time management
Concept One estimate per activity Source Expert Judgement Historical information Simply a guess Expert Judgement Historical information Uses stadistical relationship betwen historical data andother variables Historical information Industry requirements Stndard metrics Three Points Estimating Pert Analysis from three estimations: Pesimistic, Most Likely and Optimistic Regression Analysis or Scatter Diagram Learning curve Sub Categories

One Point Estimating

Analougous Estimating (Top Down) Parametric Estimating

Uses the values of previous similar activity

Cost Management
(Adems de las anteriores) Bottom UP Estimating

Involves creating detailed estimates for each part of an activity or work packages

Accuracy of Estimates
When usually? Project initiating Project Planning When project progresses

Rough Order of Magnitude (ROM) Estimate Budget Estimate Definitive Estimate

+/-50% -10 to +25% +/-10% or -5 to +10%

Human Resources
Key exam concepts Motivation Theories McGregor Theory X Theory Y Maslow Herzberg McClelland Ouchi Hierarchy of needs Hygiene factors and motivating agents Theory of Needs Theory Z People need to be watched. Incapable, avoid responsability and work People are willing to work and want to achieve. People can driect heir own efforts Levels of motivation: Self actualization, esteem, social, safety, phisiological Higyene factors are not sufficient to motivate people Categorizes needs and behavioral styles It can rely on workers competents, responsibles and able to work without supervision

Power of Project Manager Expert Reward Formal Referent Penalty Conflict Resolution techniques Confronting Problems Solving Compromising Smoothing Collaborating Withdrawal Forcing

1 Define real or root problem 2 Analyze the problem 3 Identify solutions 4 Implement a solution 5 Review solution and confirm it woks

Quality
Key exam concepts 8 Quality Tools 1 Cause and Effect Diagram Fishbone Diagram or Ishikawa 1 A creative way to look at the causes of a problem

2 Helps stimulate thinking, organize thoughts and generate discussion 3 Used to explore factors that will result in future outcome 2 Flowchart Shows how a process or system flows from begining to end and how the elements interrelate 3 Checklist A list of items to inspect 4 Run Chart or Run Sequence Plot A graf that displays observed data in a time sequence 5 Histogram 6 Pareto Chart Shows how often a particular variable state ocurred 80% of problems are due to 20% of causes Helps focus attention on the most crithical issues and prioritizes potential causes of the problems Tracks two variables to see if they are related Out of control, Rule of seven

7 Scatter Diagrams 8 Stadistical Sampling Control Charts

Iniciating
1 Select project manager 2 Company culture and existing systems 3 Collect Processes, procedures and historical information 4 Divide large projects 5 Understand bussines case 6 Uncover initial requeriments, assumptions and risks 7 Asses project feasibility 8 Create mesurable objetives 9 Develop Project Charter 10 Stakeholder register 11 Stakeholder Strategy

Planning
1 Determine how to do planning 2 Detailed requeriments 3 Project Scope Statement 4 Asses what to purchase 5 Determine Team 6 WBS and WBS Dictionnary 7 Activity List 8 Network Diagram 9 Resource requeriments 10 Estimate Time and Cost 11 Determine Critical Path 12 Develop Schedule 13 Develop Budget 14 Quakity Standars and Metrics 15 Create Process Improvement Plan 16 Roles and Responsability 17 Plan Communications 18 Risk Identification, analisis and response planning 19 Go Back Iterations 20 Procurement documents 21 Change Management Plan 22 Finalize "how to execute and control" 23 Develop Final PM Plan 24 Gain approval 25 Hold Kickoff Meeting

Executing
1 Execute work acording PM Plan 2 Produce deliverables 3 Request Changes 4 Implement only approved changes 5 Continously improve 6 Follow process 7 Perform Quality Assurance 8 Perform Quality Audits 9 Adquire final Team 10 Manage People 11 Evaluate Team and Project performance 12 Hold team building activities 13 Recognitions and Rewards 14 Use Issue Logs 15 Facilitate Conflict Resolution 16 Release resources when work completed 17 Send and receive information 18 Hold meetings 19 Sellect sellers

Monitoring & Controlling

1 Take action to control the project 2 Measure performance against baselines 3 Measure performance against other metrics 4 Determine variance and corrective actions or change request 5 Inluence change factors 6 Request Changes 7 Perform Integrated Change Control 8 Approve or reject changes 9 Inform Stakeholders change results 10 Update PM Plan and docs. 11 Manage configuration 12 Forecasts 13 Gain aceptance of deliverables 14 Perform Quality Control 15 Report project performance and ask feedback 16 Perform risk assesment and audits 17 Manage reserves 18 Administer procurements

Closing
1 Confirm work is done to requirements 2 Complete procurement closure 3 Gain final acceptance of the product 4 Complete final closure 5 Hand off completed product 6 Soliciter costumer feedback 7 Final performance reporting 8 Index and archive records 9 Update lessons learned knowledge base

Integration Scope Time Cost Quality Human Resources Communications Riks Procurement