Management Information System

Management Information System
Presented by:
Arun Kumar Madhukar Thorat Pratiksha Khanvilkar Sanjay Tripathi Mayank Mathur Fazlur Rehman
Scope Of Presentation
Quick information about Company Introduction to MIS MIS Structure Rationale and Purpose of MIS MIS Operational MIS Tactical MIS Strategic MIS Summary DSS & EIS
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Company Introduction
SSC
Standard Scientific Company (SCC) is into Marketing, Sales & Distribution of equipment consumables across India offering customer focused solutions. It represents MNCs for their products in India. SSC has wide network of branches spread across the country including Customs Bonded warehouse facility with required inventory levels.
Page 3
Organization Structure
SSC
CEO
CFO Finance Manager
IT Head Hardware Support Software Support
Sales Head Branch Head 1 Branch Head 3 Branch Head 5 Branch Head 2 Branch Head 4 Branch Head 6
Logistics Head Bonded Ware house Ware house
Next
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What is MIS?
Management (emphasizing the ultimate use of such information systems
for managerial decision making rather than merely stressing on technology )
Information (highlighting on processed data rather than raw data and in the
context in which it is used by managers and other end users)
System (emphasizing a fair degree of integration and a holistic view)

MIS is computer based system which provides flexible and speedy access to accurate data. Process of MIS involve collection, organization, distribution and storage of organization wide information for managerial analysis and control MIS is a tool to gain insight into the overall health of the organization itself.
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M.I.S.
Page 6
What is MIS?
Page 7
Need for MIS

Accurate data Flexible and Speedy access Less Error Specific details Highlight critical activities Decision making
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Advantages & Disadvantages of MIS

Advantages Disadvantages
In Facilitates planning In Minimizes information overload MIS Encourages Decentralization It brings Co ordination It makes control easier MIS assembles, Process , stores , Retrieves , evaluates &Disseminates the information
Highly sensitive requires constant

monitoring. Budgeting of MIS extremely difficult. Quality of outputs governed by quality of inputs. Lack of flexibility to update itself Effectiveness decreases due to frequent changes in top management Takes into account only qualitative factors
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Rationale of MIS (Focus - ERP) at SSC

Efficient oversight regarding Focus implementation was a challenge Executive oversight was based on tedious manual methods only Repeated manual reports were subject to differences in interpretation on operational & strategic levels Need to link Daily , Weekly , Monthly , Quarterly progress related reports . Bring all functional processes on a single platform . Better & coordinated Customer satisfaction & business growth .
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Purpose
Purpose: Facilitation of programme management and oversight Facilitation of project management Integration of all related systems Assisting timely reporting Support informed decision making
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M.I.S (Flow chart)
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Inputs to Marketing MIS Strategic plan and corporate policies The TPS External sources: The competition The market
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Management Information System(M.I.S.)
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M.I.S. Schematics at SSC
Resources Planning
Resources utilisation
SSC
Page 15
Operational Control at SSC
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Sales & Order Processing MIS

Databases of internal data Databases of external data
Sales & Order Processing DSS
Business transactions
Transaction processing systems
Databases of valid transactions for each TPS
Sales & Order Procesing MIS
Sales & Order Processing applications databases
Sales by customer Sales by salesperson Sales by product Total service calls Pricing report Customer satisfaction
Sales & Order Processing ES
Operational databases
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Logistics MIS
Logistics DSS
Logistics MIS
Logistics applications databases
Inventory Efficiency
Logistics Processing ES
Customer satisfaction
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Finance MIS
Finance DSS
Finance MIS
Finance applications databases
Days to Sales Cash Flow Profitabilty
Finance ES
Customer satisfaction
Next
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Tactical Decisions
1. Choose the optimal product mix when faced with one constrained resource. 2. Explain the impact of cost of pricing decisions. 3. Use linear programming to find the optimal solution to a problem of multiple constrained resources.
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Model for Making Tactical Decisions

Step 1. Recognize and define the problem.
Increase capacity for warehousing & Alternate Suppliers.
Step 2. Identify alternatives as possible solutions to the problem; eliminate alternatives that are clearly not feasible.
1. 2. 3. 4. 5. Build new facility Lease larger facility; sublease current facility Lease additional facility Lease warehouse space Buy from Alternate X, Y & Z
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Step 3. Identify the costs and benefits associated with each feasible alternative. Classify costs and benefits as relevant or irrelevant, and eliminate irrelevant ones from consideration. Lease warehouse space: Variable product costs Warehouse lease Buy peripherals from X, Y: Purchase price
Rs 345,000 Rs 135,000 Rs 460,000
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Step 4. Total the relevant costs and benefits for each alternative. Rs 345,000 Rs 135,000 Rs 480,000 Rs 460,000 Rs 20,000
Lease warehouse space: Variable production costs Warehouse lease Total Buy peripherals from Alternate Supplier: Purchase price Differential cost
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Step 5. Assess qualitative factors. 1. Quality of suppliers X 2. Reliability of suppliers Y 3. Price stability Quality is significantly lower Not reliable
Step 6. Make the decision. 1. Continue to existing supplier 2. lease warehouse
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M.I.S. Report (Focus - ERP) at SSC

Classified into two main groups
Public View Designed to be used by all users who have access to the application Private View Designed to be used on the local PC only . (Operational requirement )
Reports can be organised interchangeably between the views Can be exported to other programs such as PDF, Excel and Word Can be viewed on the screen Can be printed
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Management Control (Focus - ERP) at SSC
Review the following on a quarterly basis
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Orders
5632.8
6000
4585
5000
1150
4000
3352 2988
3273
Product D
3000
3064 673 1611
549
Product C Product B Product A
2000
1783
1000
519 702 927
2291
146 105 162 370 295
716
Budget
41
313 120
As- Wk05,13
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Sales
4898
5000
5904
1236
3707
4000 2242
3000
2393
1232 Product D Product C Product B 1453 Product A
2000
1020
1537
996
1000
988
940 56 170 218 281 319 814 195 363 890 872 150 Budget As- Wk05,13 2013
2010
2011
2012
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Where we got our business?

Madhyapradesh, 282 Andhra Pradesh, 300 Rajastan, 300 Goa, 150 Karnataka, 350
Maharastra, 575 Tamil Nadu, 550
Kerala, 250 Orissa, 300
Uttarpradesh, 650
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M.I.S. SUMMARY
MIS is a management tool that facilitates effective programme / project oversight & its management:
To facilitates integration of data/information from various sources and in different formats It is user friendly Assists easy analysis of data/information It enhances display of results It supports timely and evidence-based decisionmaking
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Finally M.I.S. is.
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Decision Support Systems (DSS)

Support Management What-if Analysis, Decision Modeling, Scenario Building, Highly interactive, ad hoc. Examples Enterprise Decision Manager 2.0 Fair Isaac Corporation AIMMS 3.6 Most DSSs are custom developed for specific companies; very few out-of-the-box products.
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Executive Information Systems (EIS)

Supports high-level strategic management Provides critical info from other systems (MIS and DSS). Portal Concept: one place with links to all information EISs integrate external information such as economic developments and news about related markets and competitors. Helps strategic decision making, not necessarily tactical.
Tactical doing things the right way right Strategic doing the right things
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Questions ?
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Thank You
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