FACULTY OF EDUCATION & LANGUAGES

BBPP 1103 PRINCIPLES OF MANAGEMENT MAY 2013 IDENTIFY AND ANALYSE DIFFERENT TYPES WORK DESIGNS IN AN ORGANISATION WHICH YOU ARE FAMILIAR WITH.

Name: Saraswathy A/P Perumal Matric Number : NRIC : 711128-08-5594 Telephone Number: 014-9072407 E-mail address : tlsaras@yahoo.com Tutors Name: DR.TEH CHOONG HEE Learning Centre: Perak Learning Centre May 2013 Semester

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1.0 Introduction

Organization: Definition Organization is the internal structure of writing, like the framework of a building or the skeleton of an animal. It holds things together and gives the whole piece form and shape. Good organization helps a reader understand a writers message and follow a story with ease.

Basically, an organization in its simplest form (and not necessarily a legal entity, e.g., corporation or LLC) is a person or group of people intentionally organized to accomplish an overall, common goal or set of goals. Business organizations can range in size from one person to tens of thousands. There are several important aspects to consider about the goal of the business organization. These features are explicit (deliberate and recognized) or implicit (operating unrecognized, "behind the scenes"). Ideally, these features are carefully considered and established, usually during the strategic planning process. (Later, we'll consider dimensions and concepts that are common to organizations.)

I HAVE CHOOSEN THE COMPANY , MARTHI TRADING,ONE OF THE BEST LORRY TRANSPORT IN MALAYSIA.MARTHI TRADING TRANSPORT THE CEMENT FROM THE MANUFACTURER CALLED HUME CEMENT BERHAD TO VARIOUS DESTINATIONS IN MALAYSIA.

HUME CEMENT SDN.BHD IS LOCATED AT GOPENG,PERAK. MARTHI TRADING TRANSPORT THE CEMENT TO VARIOUS BUILDING SITES AND WAREHOUSES IN MALAYSIA AS PER THE DIRECTION FROM THE MANUFACTURER.MARTHI TRADING IS THE CONTRACTOR IN HUME CEMENT SDN.BHD, WITH THE HELP OF ATTENDERS AND DRIVERS,THE CEMENTS ARE TRANSPORTED AND UNLOADED IN APPROPRIATE DESTINATIONS WITH PROPER CARE. CEMNTS UNLOADED IN THE SITES FOR THEIR CONSTRUCTION PURPOSES.

TRANSPORT MANAGER

Direct activities related to dispatching, routing, and tracking transportation vehicles, such as Cargo, trailers and Tankers. Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Direct investigations to verify and resolve customer or shipper complaints. Serve as contact persons for all workers within assigned territories. Implement schedule and policy changes. Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives. Provide administrative and technical assistance to those receiving transportation-related grants. Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.

Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Time Management -- Managing one's own time and the time of others. Equipment Selection -- Determining the kind of tools and equipment needed to do a job. Transportation -- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Road transport managers plan and coordinate road haulage, distribution and passenger transport operations, including routes and schedules. They make sure that goods and passengers reach their destinations safely, on time and in the most costeffective way. As a transport manager, your duties could include:

working with suppliers and customers, planning routes and scheduling delivery times managing a team of supervisors, administration staff and drivers making sure the operation meets its targets coordinating staff training putting together performance reports for directors arranging vehicle maintenance, MOTs and tax payments organising vehicle replacements managing contracts and developing new business. You would also make sure that all operations are carried out in line with UK and EU laws and regulations. These govern vehicle safety, controls on fuel emissions, driver hours, customs requirements, and the transportation of food, livestock and hazardous goods.
ADVANTAGE and DISADVANTAGE OF ROAD TRANSPORT ADVANTAGES OF ROAD TRANSPORT: 1. Door to door service: road transport provides door to door service. It can collect and transport the goods from sellers ware house and deliver it right at the door step of the buyer. Such service can not be provided by other form of transport. 2. Economical for short distance: road transport is economical for short distance. Again, the loading and unloading charges are reduced due to direct transportation. Where the distance is short, road transport is not only economical, but also quicker

3. Less overhead cost: there is less overhead cost. The cost of maintains. Again, wages paid to drivers and others is less as compare to railways again the money spend on the maintenance of roads is comparatively less as compare to maintenance of tracks along the railway lines. 4. Flexibility: the road transport offers more flexibility then that of railways. There are no fixed Scheduled. The road transport can operate any time as per the convenience of the client. The Vehicle can be diverted to different routes, in case of blockage or accident. 5. Low investment: road transport requires low investment. The vehicles such as trucks and tempos cost comparatively less as compare to trains, ships and aero planes.

DISADVANTAGE OF ROAD TRANSPORT: 1. Not suitable for bulky goods: road transport is not suitable to carry bulky and heavy goods, such as heavy machinery. It also not suitable to carry items of low grades because of the cost involves in transporting such good. 2. Uneconomical for long distance: the road transport is not economical for long distance. If the distance is more than 1000 Kms the vehicle reached to destination after three days. In this case railways are more convenient and economical for short distance. 3. Breakdowns and delays: because of poor conditions of Indian roads, there are often breakdowns. This causes unnecessary delays in transportation. 4. Lack of informative in rates: there is no informative in transport rates. This is because; road transport is operated by private parties. Different rates are charged by different operators. 5. Limited protection to goods: road transport provides limited production to goods from rain, sun, dust and wind. Many times the good get damage due to limited production

Administrative clerk
Description of the position: Transportation Clerks work under general supervision of an appointed supervisor and perform clerical and administrative support functions in any transportation organization. They take instructions from their supervisory authorities to execute them exactly. Their responsibilities starts with check-in and check-out registration of drivers, conductors, and warehouse workers, cleaners, reporting their absence or other irregularities to the chief in charge, in order to initiate further actions. They make reservation of transport, delivery and collection of payments or any other duties that may be prescribed. They also take care of opening and closing the office, cleaning and maintaining surrounding office decor. Clerks organize the transport, handling, storage and transportation of goods and provision of logistic services; they identify appropriate means of transport routes, developing programs and accompany them in care of the formalities. The Transportation Clerk is subordinated in terms of hierarchy to the Transportation Manager / Executives and has under his supervision territorial drivers, dispatchers and Chief of Auto Workshop. Works directly with business departments such as: Accounting, Computer, Sales, Marketing, etc. Essential Duties and Responsibilities:

Plan, organize and control activities related to transportation Manage the fleet and allocated budget Maintain relationship with the insurance company and follow claims Maintain contact with relevant authorities of roads and suppliers

Represent the company in relation with states institutions Report to the supervisor about the absence from work of drivers, conductors, cleaners

Accept group booking, after ensuring that are not contraband or illegal goods, are weighed, transportation charges are calculated correctly

Direct workers for loading and unloading of consignments, goods and means of transport

Respect the law on road traffic public, domestic and international traffic of goods

Coordinate team that prepares all documents and obtain all documents necessary for legal circulation on public roads

Obtain licenses for transport and execution of motor vehicle Follow due dates for renewal of licenses, permits, etc. and reports to supervisors/managers to initiate appropriate action

Ensure the development and registration activities canceled Establish the necessary spare parts and auto supplies Account for all consignments received and forwarded, cash received from senders and recipients, check special contracts for any special / great organization and prepare bills for all consignments of freight and other documents related with transportation

Answer requests for proposals and orders from customers Receive and confirm orders for transportation Organize transportation in the best conditions, in respect to the quality and the company's timekeeping standards

Find optimal solutions for transport and communicate solutions to the clients

Anticipate the probe to troubleshoot any problems, if properly plan for the supply and cost-effective solutions and legal enforcement

Schedules and optimize traffic route and optimize transport costs

Maintain cleanliness in the office and warehouse and electrical repairs, organize execution and ensure a perfect setting for other office staff to be able to work effectively

Establish relationships with clients in pursuit of sustainable business relationships

Make progress reports and expenditure forecasting.

Lorry driver

Drive vehicles to designated destinations for customer product deliveries.

Drive safely and deliver products within deadlines.

Analyze delivery address, determine appropriate routes and maintain schedule.

Report any accidents or injuries to Supervisors immediately.

Load and unload products from trucks and trailers.

Perform vehicle inspection such as checking fluid level and tire pressure.

Notify supervisors about any major repairs and maintenances.

Follow local and state driving laws and road regulations.

Maintain the vehicle clean and safe.

Collect payments from customer at the time of product delivery

Work with support team to provide exceptional customer services and address customer concerns.

Perform vehicle inspection before and after each trip

Adhere to company operating policies and procedures.

Maintain driving log, prepare vehicle performance forms and complete daily paperwork

Provide special care in delivering fragile and hazardous products. The

driver shall strictly observe Traffic Rules and Regulation and maximum speed limit as prescribed by the Land Transportation Office ( LTO)

The driver shall maintain assigned vehicles always clean and in good condition, necessary maintenance such as washing and /or cleaning of assigned vehicles shall be done and scheduled properly for the convenience of the client

The driver shall be responsible for the routine check-up of the vehicles , routine check-up to include but not limited to oil , brake function, water, lights & tire condition and the like

During the waiting time either inside or outside of the company's premises, the driver shall always stop the engine and electric power of assigned vehicles to save consumption of fuels

The driver shall endeavor to give attention of the client or its passenger whenever or wherever, and must always be at sight of the clients

Sleeping inside the Client vehicles is strictly not allowed The driver shall always drive the client vehicles safely and comfortably and must exercise defensive driving while on the road to prevent accident. Reckless driving shall be sufficient ground for driver's recall and consequently be a cause of termination

Closing time for regular working hours, the driver shall, at all time park the vehicles at the designated parking area It is the sole responsibility of the driver to monitor expiration and renewal of his driver's license without causing any inconvenience to the client or the company scheduled

Fuel and necessary expenses for the maintenance shall be at the account of the company, however any expenses incurred by the driver without prior approval and knowledge of the company is not reimbursable

The driver shall observe strictly the company rules and regulation, policies and directives and instruction of the Company

Stay safe on the road and follow the very basic driving duties:

1. Duty to drive at a reasonable speed

Every driver on the road has a duty to drive at a reasonable, safe speed. What constitutes a safe speed is determined more by traffic conditions, weather conditions, road conditions and visibility.

Posted speed limits are maximum speeds one can lawfully drive provided all road and weather conditions are ideal.

2. Duty to be aware of your surroundings

Drivers also have a duty to remain alert and be aware of their environment around their vehicle. They must be on the lookout for other vehicles, pedestrians and road hazards.

For example, a reasonable and prudent person slows down around a construction or school zone. Those who dont take steps to be aware of their surroundings put themselves and others at risk and can be considered negligent as well.

3. Duty to maintain control of the car

Every driver on the road has the duty to maintain control of their vehicle (e.g. being able to stop quickly). If a car loses control for no apparent reason, negligence on the part of the driver can be proven in a Colorado car accident lawsuit.

4. Duty to maintain and use vehicles equipment

Drivers also have a duty to keep their vehicles maintained and in safe operating condition. All lights and brakes need to be working properly.

Worn brakes or non-functioning lights for example pose a danger to other drivers on the road that can result in a terrible accident.

5. Duties imposed by laws in Colorado

Drivers in Colorado and around the country are subject to laws that codify other duties a driver on the road has to abide by. If these laws are violated, a negligence/car accident claim can be made against the offending party. Examples of these include:

* Driving under the influence of drugs or alcohol * Right of way laws for pedestrians * Driving on the wrong side of the road

These are just a few examples of driving laws that represent a duty on the part of drivers to follow.

If you think another driver that hit you and caused injuries and damage to your vehicle broke any these duties of reasonable care, you have grounds to sue them for compensation.

Rerence McMahon, Carolyn, and Warrick, Peggy (August 2005). Wee Can Write: Using 6+1 Trait Writing Strategies with Renowned Childrens Literature. Northwest Regional Educational Laboratory: Portland, OR.

Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

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