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Contents
This Getting Started Guide contains the following sections:
1 2 3 4
Pre-Configuration Tasks - page 1 Setting Up the SonicWALL CDP Appliance - page 9 Preparing for First Use - page 23 Support and Training Options - page 29 Product Safety and Regulatory Information - page 37
Pre-Configuration Tasks
In this Section:
This section provides pre-configuration information. Review this section before setting up your SonicWALL CDP 5040 appliance.
Checking CDP 5040 Package Contents - page 2 What You Need to Begin - page 3 Overview of the SonicWALL CDP Appliance - page 4 Front Bezel Control Features - page 6 Record Configuration Information - page 8
2 3 4
SonicWALL CDP 5040 Appliance Getting Started Guide Release Notes Crossover Cable
5 6 7 8
Ethernet Cable Standard Power Cord* Rack Mounting Kit Front Bezel Keys
1
Continuous Data Protection
2
SonicWALL Network Security Appliances
NET WORK SECURIT Y
3
CDP 5040
Release Notes
Power Switch
Allows the SonicWALL CDP appliance to be powered on or off
Reset Button
Reboots the SonicWALL CDP appliance
LED Indicators
Provides the following system status indications: ALARM: Thermal or other alert condition* ETH0/ETH1: ethernet link (solid), activity (blinking) HDD: Hard disk activity (blinking) PWR: The appliance is powered (off/on)
LCD Display
Provides access to basic system information, settings, and features using the D-Pad controls
*For a full list of alerts, refer to the SonicWALL LED Alerts technote document.
Pressing the reset button for several seconds will result in a reboot of the SonicWALL CDP appliance. Do not plug devices into any ports (other than those indicated) unless explicitly instructed to do so by a SonicWALL technical support representative; doing so may void your warranty.
Rear Panel
Ethernet Port 1
Not authorized for use
Power Supply
Provides power connection using the supplied power cables
USB Ports
Provides connection for local archiving data to supported USB storage devices
VGA Port
Not authorized for use unless explicitly instructed by a SonicWALL technical support representative.
Serial Port
Provides access to a command line interface (CLI) for troubleshooting
Status
The Status menu allows you to view specific aspects of the appliance. Once selected, the LCD displays the Status List. This list is navigated using the Up and Down buttons. Status options available include: Appliance name Software version Date Time Uptime Management URL Interface eth0 IP (default LAN) Interface eth0 subnet
Main Menu
Upon booting LCD display will initially show the Main Menu. The menu is made up of two options:
Contains basic status values including system resources, connections, and port configuration values. Allows configuration of basic LAN port settings. Requires system pin for access, default: 76642.
Use the Up and Down buttons to select the menu you wish to enter. Click the Right button to enter it.
Configure
The Configure Menu allows you to configure specific aspects of the appliance. Once selected, the LCD will display a PIN request.
After entering a new value for a setting in the configuration menu, you are asked if you want to commit changes. Using the 4-way D-pad, press the Right button for yes or the Left button for no.
If you choose yes, the screen notifies you that the settings are updated.
Networking Information
CDP IP Address: _____________________ Select a free static IP address for your SonicWALL CDP appliance that is within the range of your local subnet. Enter the subnet mask for the local subnet where you are installing your SonicWALL CDP appliance. Record the IP address of your networks gateway device (such as your perimeter firewall/router).
General Information
Server Name: _____________________ Password: Select a friendly name for your SonicWALL CDP appliance (maximum 32 characters). Select a password for your SonicWALL CDP appliance (default is password). Record the serial number found on the back of your SonicWALL CDP appliance. Record the authentication code found on the back of your SonicWALL CDP appliance.
Record the registration code that is generated in mysonicwall.com. See Registering Your
In this Section:
This section contains the following subsections: Registering Your SonicWALL CDP Appliance - page 10 Configuring Appliance Settings - page 13 Connecting the SonicWALL CDP Appliance to Your Network - page 17 SonicWALL CDP Software Interfaces - page 18 Downloading and Installing the SonicWALL CDP Software - page 18 Activating Your SonicWALL CDP Appliance - page 21
7.
5.
Enter your MySonicWALL account username and password in the appropriate fields and click the Submit button.
Authentication Code
9. 8. From the Location drop-down menu, select your offsite data backup location, either Europe or North America.
Click the Register button. A confirmation window is displayed. 10. Record your Registration Code from the confirmation window.
Alert: If you change the offsite data backup location, the data
that was saved in the previous location is lost.
The activation status displays with the expiration date and offsite capacity.
2.
Type your key in the Activation Key field and click Submit.
3. 4.
5.
Management Station
______.______.______.______
Date Time Zone Set time automatically using NTP NTP Server
Information - page 8 1. On the Network > Settings page of the Web Management interface, click the Configure icon in the Interfaces table.
2.
In the IP Address field, enter an unused static IP address that is within the range of your local subnet.
3.
Your SonicWALL CDP appliance is now set to your local time. Note that the Web management interface may log you out after the time is set. This is normal. You will simply need to log in again.
Page 14 Configuring Appliance Settings
You must configure the correct IP address before configuring the Default Gateway address settings in order to register and use your SonicWALL CDP appliance.
My SonicWALL Default Gateway: See Networking
______.______.______.______
Information - page 8 1. 2. 3. Navigate to Network > Settings in the left-hand navigation menu. Click the Configure icon in the Network Routes table. Enter the IP address of your gateway device and click OK.
Your SonicWALL CDP appliance is now set to communicate with your network using a static IP address. Disconnect your management computer from the SonicWALL CDP appliance and continue to the next section to connect the SonicWALL CDP appliance to your Local Area Network. 4.
Click the Accept button at the top of the screen to save your settings.
______.______.______.______
Information - page 8 1. 2. Navigate to Network > Settings in the left-hand navigation menu. Scroll down to Name Servers and click Add...
3.
In the Add/Entry field, enter a single Domain Name Server and click the OK button. Repeat steps 2 and 3 to add additional DNS entries.
4.
Click the Accept button at the top of the screen to save your settings.
SonicWALL CDP Appliance WAN Remote VPN Users Remote Backup Server LAN
DMZ
WAN
Perform the following steps to physically connect your SonicWALL CDP appliance to your network. 1. Plug one end of the provided Ethernet cable into the LAN port on the back of your SonicWALL CDP appliance. 2. Plug the other end of the Ethernet cable into an open port on your network hub or switch. 3. Plug the supplied power cable into the back of the SonicWALL CDP appliance. 4. Plug the other end of the supplied power cable into an AC socket. The SonicWALL CDP appliance automatically powers on and begins the initial boot process. The boot process may take several minutes to complete when powering on the SonicWALL CDP appliance for the first time.
5.
3. 4.
Complete installation will install all the program features. Custom installation allows you to select which program features you want installed. This installation option is recommended for advanced users.
6.
Enter password in the Password field, then click Connect. You also have the option of changing the appliance or manually connecting to the SonicWALL CDP Enterprise Manager from the Login screen. Click the Change Appliance button to select the appliance you wish to connect to, then click Connect.
2.
The Appliance Registration Wizard Internet Connectivity page displays. Click Verify Appliance Internet Connectivity. If your CDP appliance connection to the Internet is successful, click Next.
3.
4. 5.
The Administrator Contact Info page displays. Enter the administrator contact information, create a new password, and enter your Registration Code. Click Register to continue. Click Finish when you receive the verification message Appliance Registration Was Successful to complete registration. Navigate to where the SonicWALL CDP Enterprise Manager software was just installed to launch the status window.
You have successfully completed registration of your SonicWALL CDP appliance. Your SonicWALL CDP 5040 is now fully operational. Continue with SonicWALL Enterprise Manager Status Panel Overview - page 24.
In this Section:
This section provides instructions for preparing your SonicWALL CDP appliance for first time use with the SonicWALL CDP Enterprise Manager.
SonicWALL Enterprise Manager Status Panel Overview - page 24 Changing Password and Administrator Settings - page 25 Verifying SonicWALL CDP Operation - page 25 Troubleshooting CDP Agent Tool Operation - page 27 Configuring a Static IP Address - page 28
Administrative Settings
Provides appliance information, including: Appliance name LAN Appliance IP Address Product Administrator Email address Product Registration Code The number of Agents Installed
Disk Usage
Provides information about local/offsite appliance disk usage in megabytes, including: Local appliance disk space Usage Local appliance disk space Available Offsite disk space Usage Offsite disk space Available
Offsite Settings
Provides offsite settings information, including: Encryption Key used to decrypt data stored ofste. This key is mandatory for offsite data restore; be sure to save this key in a secure area, such as a safe or bank. Name of the Offsite Location for data storage
Default Policy
Provides default policy information, including: Active le extension Filters Current disk space Quota
Description
Enter your first name. Enter your last name. Enter the administrator email address. Enter a password. Re-enter your password. Enter a friendly name for your SonicWALL CDP appliance.
3.
4.
At the bottom of the folders view screen, click the Add Common Folder link.
2.
5.
Select a common folder from the list, such as Desktop or My Documents, and then click the Add button to start a backup.
7.
To verify your common folder backup, review the File Activity Log:
4.
5.
If you are running Microsoft Windows XP SP2 or Windows Server 2003, verify that Data Execution Prevention (DEP) is configured: Under Windows Services, stop the CDPAgentService.exe service. Right-click My Computer and select Properties, then select the Advanced tab. Under Performance, click Settings. Select the Data Execution Prevention tab. If DEP is enabled for all programs and services, then add CDPAgentService.exe, CDPAutoUpdate.exe, and Lasso.Client.exe to the list. Click Apply. Start the Agent Service again. Verify that there is no other content filtering or personal firewall software running.
Windows NT
1. 2. 3. 4. 5. 6. 7. On the Windows Start menu, highlight Settings, and then select Control Panel. Open Network. Double-click TCP/IP in the TCP/IP Properties window. Select Specify an IP Address and type 192.168.168.50 in the IP address field. Type 255.255.255.0 in the Subnet Mask field. Click OK, and then click OK again. Restart the computer for changes to take effect.
Windows XP
1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 7. On the Windows Start menu, highlight Connect To and then select Show All Connections. Open the Local Area Connection Properties window. Highlight Internet Protocol (TCP/IP), and then click Properties. Select Use the following IP address and type 192.168.168.50 in the IP address field. Type 255.255.255.0 in the Subnet Mask field. Click OK for the settings to take effect. On the Windows Start menu, select Settings. Open Network and Dial-up Connections. Click Properties. Highlight Internet Protocol (TCP/IP) and click Properties. Select Use the following IP address and type 192.168.168.50 in the IP address field. Type 255.255.255.0 in the Subnet Mask field. Click OK for the settings to take effect.
Windows 2000
In this Section:
This section provides overviews of customer support and training options for the SonicWALL CDP 5040.
Customer Support - page 30 SonicWALL Live Product Demos - page 30 Knowledge Portal - page 31 SonicWALL User Forums - page 32 Training - page 33 Related Documentation - page 34 SonicWALL Secure Wireless Network Integrated Solutions Guide - page 35
Customer Support
SonicWALL offers Web-based and telephone support to customers who have a valid warranty or who have purchased a Support Contract. SonicWALL also offers a full range of consulting services to meet your needs, from our innovative implementation services to traditional statement of work-based services. For further information, visit: <http://www.sonicwall.com/us/support/contact.html>
Knowledge Portal
The Knowledge Portal allows users to search for SonicWALL documents based on the following types of search tools: Browse Search for keywords Full-text search
For further information, navigate to the Support > Knowledge Portal page at: <http://www.mysonicwall.com/>
Training
SonicWALL offers an extensive sales and technical training curriculum for Network Administrators, Security Experts and SonicWALL Medallion Partners who want to enhance their knowledge and maximize their investment in SonicWALL Products and Security Applications. SonicWALL Training provides the following resources for its customers: E-Training Instructor-Led Training Custom Training Technical Certification Authorized Training Partners
Related Documentation
See the following documents for more information: SonicWALL CDP Administrators Guide SonicWALL CDP Agent Tool Users Guide SonicWALL CDP MS Exchange InfoStore Backup and Restore Guide SonicWALL CDP MS Exchange User Mailbox Backup and Restore Guide SonicWALL CDP Local Archiving Guide SonicWALL GMS 5.0 Administrators Guide SonicWALL ViewPoint 5.0 Administrators Guide
Page 36
In this Section:
This section provides regulatory, trademark, and copyright information.
Mounting the SonicWALL CDP 5040 - page 38 Mounting Instructions in German - page 38 Replacing a Single Hard Drive - page 39 Safety and Regulatory Information - page 42 FCC Part 15 Class A Notice - page 43 Lithium Battery Warning - page 45 Regulatory and Safety Instructions in German - page 45 Copyright Notice - page 46 Trademarks - page 46
Verwenden Sie fr eine sichere Montage vier passende Befestigungsschrauben, und ziehen Sie diese mit der Hand an. Whlen Sie fr die Montage einen Ort, der keinem direkten Sonnenlicht ausgesetzt ist und sich nicht in der Nhe von Wrmequellen befindet. Die Umgebungstemperatur darf nicht mehr als 40 C betragen. Achten Sie darauf, das sich die Netzwerkkabel nicht in der unmittelbaren Nhe von Stromleitungen, Leuchtstoffrhren und Strquellen wie Funksendern oder Breitbandverstrkern befinden. Das beigefgte Netzkabel ist nur fr den Gebrauch in Nordamerikas Vorgesehen. Fr Kunden in der Europaschen Union (EU) ist ein Netzkabel nicht im Lieferumfang enthalten. Stellen Sie sicher, dass das Gert vor Wasser und hoher Luftfeuchtigkeit geschtzt ist. Stellen Sie sicher, dass die Luft um das Gert herum zirkulieren kann und die Lftungsschlitze an der Seite des Gehuses frei sind. Hier ist ein Belftungsabstand von mindestens 26 mm einzuhalten. Wenn das Gert in einem geschlossenen 19"-Gehuse oder mit mehreren anderen Gerten eingesetzt ist, wird die Temperatur in der Gehuse hher sein als die Umgebungstemperatur. Achten Sie daraf, da die Umgebungstemperatur nicht mehr als 40 C betrgt. Bringen Sie die SonicWALL waagerecht im Rack an, um mgliche Gefahren durch ungleiche mechanische Belastung zu vermeiden. Prfen Sie den Anschluss des Gerts an die Stromversorgung, damit der berstromschutz sowie die elektrische Leitung nicht von einer eventuellen berlastung der Stromversorgung beeinflusst werden. Prfen Sie dabei sorgfltig die Angaben auf dem Aufkleber des Gerts. Vergewissern Sie sich, dass das Gert sicher im Rack befestigt ist. Insbesondere muss auf nicht direkte Anschlsse an Stromquellen geachtet werden wie z. B. bei Verwendung von Mehrfachsteckdosen.
You might see a different status than those listed, depending on the condition of the drive as interpreted by the RAID controller.
3.
On the appliance, press the square button on the right side of the defective drive to pop out the drive handle.
Removing the Defective Hard Drive from the SonicWALL CDP Appliance
To view the hard drive arrays and remove the defective drive from the SonicWALL CDP appliance, perform the following steps: 1. 2. On your SonicWALL CDP appliance, use the front bezel key to unlock the front bezel, then remove the front bezel to expose the hard drive array. In the Web management interface, navigate to the System > RAID page. The defective drive is indicated by a drive status box displaying a status such as: UNKNOWN NOT SUPPORTED NOT PRESENT
4. 5. 6. 7.
Pop open the drive handle on the new hard drive by pressing the square button. Insert the drive into the empty slot, label side up with the handle sticking out. Press the drive firmly into place to seat the connectors, and then close the handle. As the System > RAID screen refreshes (every 30 seconds), you will see the drive slot status change to DEGRADED, and the Array Status change to REBUILD-PAUSED.
3.
The DEGRADED drive status indicates that the RAID controller senses that data is missing from the drive. The
right side of the bezel (as you are facing the front of the SonicWALL CDP appliance), then view the connectors from above as you carefully press the left side of the bezel into place. 10. Lock the bezel with the front bezel security key.
8.
You may continue to use your SonicWALL CDP appliance while the RAID controller rebuilds the array with the new drive. The rebuilding process requires at least three hours. When finished rebuilding, the status for both the drive and the array changes to OK.
9.
Re-install the front bezel, being sure to properly line up the LCD connectors. The best practice is to align and seat the
SonicWALL CDP 5040 Getting Started Guide Page 41
Unauthorized Ports
Do not plug devices into any ports (other than those indicated) unless explicitly instructed to do so by a SonicWALL technical support representative. Doing so may void your warranty.
BMSI Statement
VCCI Statement
Declaration of Conformity
Application of council Directive Standards to which conformity is declared 2004/108/EC (EMC) and 2006/95/ EC (LVD) EN 55022 (2006) Class A EN 55024 (1998) +A2 EN 61000-3-2 (2006) EN 61000-3-3 (1995) + A2 EN 60950-1 (2001) +A11 National Deviations: AR, AT, AU, BE, CA, CH, CN, CZ, DE, DK, FI, FR, GB, GR, HU, IL, IN, IT, JP, KE, KR, MY, NL, NO, PL, SE, SG, SI, SK, US
Cable Connections
All Ethernet cables are designed for intra-building connection to other equipment. Do not connect these ports directly to communication wiring or other wiring that exits the building where the SonicWALL is located.
Kabelverbindungen
Alle Ethernet-Kabel eignen sich fr die Verbindung von Gerten in Innenrumen. Schlieen Sie an die Anschlsse der SonicWALL keine Kabel an, die aus dem Gebude herausgefhrt werden, in dem sich das Gert befindet.
Copyright Notice
2008 SonicWALL, Inc. All rights reserved. Under the copyright laws, this manual or the software described within, can not be copied, in whole or part, without the written consent of the manufacturer, except in the normal use of the software to make a backup copy. The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original. This exception does not allow copies to be made for others, whether or not sold, but all of the material purchased (with all backup copies) can be sold, given, or loaned to another person. Under the law, copying includes translating into another language or format. Specifications and descriptions subject to change without notice.
Trademarks
SonicWALL is a registered trademark of SonicWALL, Inc. Microsoft Windows NT, Windows 2000, Windows XP, Windows Server 2000, Windows Server 2003, Internet Explorer, and Active Directory are trademarks or registered trademarks of Microsoft Corporation. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies and are the sole property of their respective manufacturers.
SonicWALL, Inc. 1143 Borregas Avenue Sunnyvale CA 94089-1306 www.sonicwall.com T +1 408.745.9600 F +1 408.745.9300