Maria del Carmen Patricia E.

Rodriguez
Email Address: carmel_488@yahoo.com

EDUCATIONAL BACKGROUND Tertiary Bachelor of Science in Engineering Major in Industrial Engineering University of San Carlos Technological Center Graduated March 2007 Sacred Heart School for Girls Graduated 2002 Sacred Heart School for Girls Graduated 1998

Secondary Primary

WORK EXPERIENCE JPMorgan Chase Bank, N.A Philippine Global Service Center November 18, 2010 December 21, 2011 Position: Financial Advisor Auto Finance Job Description: Assists customers with inquiries and information on auto loans, account updates and changes. Analyzes transactions and offer alternative solutions for requests. Checks and processes payments. Accessoria Incorporated., Cebu, Philippines July 2007- Aug 2010 Position: Operations Product Research Development and Marketing Job Description: Product Research and Development Manager works with designer, management, staff and suppliers and monitors all aspects of product development from initial product conception through the entire life cycle of a product. Communications with buyers maintains daily communications with buyers regarding orders and other concerns. Analyze customer feedback and customer care. Marketing and sales of product lines Marketing research, sales forecasting, promotional planning. Research for potential market and new buyers. Organize and manage all information related to companys product line. Assists in shows and fairs - Promotes and helps sell products during trade fairs and shows, meets existing buyers and research potential new sales and distribution channels for products. Finance update regularly bank accounts, issue payrolls for employees and contractors, do bank reconciliations. Production- assists in reviewing regularly status of orders and shipments. Monitors quality control group to make sure products conform to the standards of the company. Personnel- assist in reviewing employee performance

Smania S.p.A, Padova, Italy May-July 2007 On-the-Job Training (OJT) Staff assistant assisted on communications and managing of documents. Marketing assistant assisted on company advertisements, website developments, and magazine and media promotions. Sales assistant assisted on customer communication, customer inquiry, customer satisfaction, monitoring sales. Production and Quality Control (Purchasing) - Researched and evaluated present quality control systems and logistics, provided analysis and reports for further improvements. Reviewed operations and processes in t e company. Monitored performance and quality of suppliers. Maitland Smith Incorporated., Cebu, Philippines April June 2006 On-the-Job Training (OJT) Conducted time and motion study in the following production areas: assembly, finishing, packing processes. Evaluated and computed data on processes, presented results and recommended to management solutions for improvement. Training Seminars/Workshops attended: Total Quality Management Workshop Marketing Plan Workshop Logistics Engineering Workshop Supply-Chain Management Workshop Financial Management Seminar Research Proposal Seminar SKILLS AND QUALITIES Fluent in English, Cebuano Other Languages: Italian, Basic Spanish, Basic Mandarin Computer Literate. Highly skilled in Microsoft Office and Windows Programs Hard-working, flexible, responsible, analytical, friendly, attentive, diligent, trust-worthy Managerial Accounting Workshop Seminar on Six Sigma Quality Engineering Workshop Workplace Ergonomics Seminar Symposium on CMA and CFM Effective European Trade Fair Participation