Get more out of your

Control M investments
If you already have Control M, here’s how you can get greater value from your investments. GSS America has several applications and services
designed and developed specifically for BMC’s CONTROL-M. With enterprises facing the challenge of increasing business demands and shrinking
budgets, we offer managed services to help you improve productivity and operational efficiency.

Managed Services

GSS provides customized managed services for CONTROL-M Enterprise Scheduling. These services include upgrades, migration, training support and
the full management, monitoring and operations of your environment from our offshore center. With experience installing, upgrading and migrating
over 500 installations, GSS ensures a proven, successful and ‘best practices’ approach. Our suite of solutions offer quicker implementation,
accelerated learning curve, and lower TCO.

RIMS for CONTROL-M

In addition to our custom developed products tailored to BMC’s CONTROL-M, GSS America also has a department within our Remote Infrastructure
Managed Services (RIMS) division devoted to this application offering several services.

Full outsourced CONTROL-M Monitoring, Management and/or Administration.

GSS America has technical specialists skilled in all levels of CONTROL-M working 24X7 that can help reduce the total cost of ownership for
CONTROL-M by outsourcing any or all of the tedious and often costly staffing and training requirements

24X7 Monitoring of Client CONTROL-M Environment

CONTROL-M Scheduling support
Full Remote Administration of client environment

Control M Level 1 Support Services

For those companies that need more personal support than they can get from BMC, we
offer Level 1-2 Subscription Based Support Services

Email and call support services for BMC CONTROL-M.

Technical expert advice through call or email.
WebEx to access CONTROL-M environment for diagnosing and fixing issues
when required.
Ticket logged and progress tracked by client, for every incident reported.

Control M Training Services

When you need to increase the efficiency of your team, training is often the answer.
GSS America offers customized training solutions for all skill levels

Has a pool of skilled BMC Control-M trainers

Provides 3 levels of training

Operator Training (Basic)

Scheduler Training
Administrator Training (Expert level)

Training delivered on-site, online or at our training center at Hyderabad.

Enhances the skills of existing Control M staff.
 Control M Migration Services

Whether you are moving from a competitive Enterprise Scheduler or just looking to upgrade your
CONTROL-M environment to the latest and greatest, GSS America is there to help by providing:

Specialized tools to automate the migration process thereby enabling reduction in manual
intervention, time and cost.

Wide experience in upgrading to latest Control M versions and migrating from other job
schedulers to BMC Control M with over 500 successful projects.

Expertise in migrations including custom developed applications.

GSS America Database Application Integration

GSS America’s highly specialized database application Integration for Control M provides a highly
reliable, secure and agile sharing of business processes within your enterprise at a marginal
additional investment. These AIs are guaranteed to give you quick ROI that’s visible and
measurable.

GSS AIs are custom integrations that work seamlessly with CONTROL-M in the same manner as
BMC Control Modules, providing tab based forms within the job definitions. This alleviates the
issues of developers needing to create and maintain script based integrations, often with complex
execution strings, continual maintenance and security issues.

GSS Database AI features

By presenting the AI’s as a GUI tab within CONTROL-M’s Job Editing Form, GSS AI’s eliminate the need to type long cryptic command lines,
creating and maintaining custom scripts or training the schedulers on complex application program calls.

The Database AI supports the popular enterprise database platforms including Microsoft SQL Server, Oracle, Sybase, MySQL, and DB2, as
well as an exhaustive range of database query types and commands including DDL & DML statements.

Schedulers can define and monitor these database commands entirely within the CONTROL-M framework.

Database User ID's and Passwords are encrypted at the agent level and presented as an “account” to CONTROL-M which eliminates the
ability to view this data in the job definition or in the CONTROL-M Sysout.

Provides Database Statement syntax help from within the CONTROL-M/Desktop Job Definition Form.

Provides Database Statement syntax validity checks on job definition save for increased productivity and reduced human error.

Returns Database error messages in plain text with detailed explanations.

Full integration with CONTROL-M/Enterprise Manger Alerts and Escalations.

Automates data query execution.

Improves accuracy and reliability.

Reduces costs, improves security, and simplifies Database Management.

 Web Enablement

One of the common complaints from BMC CONTROL-M customers is the fact that BMC does not provide a web based solution for this product
line. GSS Web was brought to market to address this need. With GSS Web, users can access the Enterprise Manager or CONTROL-M Desktop
from the browser of any PC in their network without installing anything larger than a simple plug-in. With GSS Web, all the features of
CONTROL-M are served over the web making it indistinguishable from a local client install.

WHY GSS America

Elite BMC Partnership

Certified Services Provider
Certified First Level Support
Certified Training Instructors
Conversion and Implementation Experts - Real Life Expertise
GSS America acquired Infospectrum Consulting which establishes its leadership in business service management space.
GSS Web – A tool which web enables the BMC Enterprise Manager GUI (much like Citrix)
GSS Reporting Facility which provides over 75 customizable reports specific for the customer’s CONTROL-M environment.
Control M Level 1 support
Replacing BMC Level 1 support, GSS America provides telephonic and email support services for BMC CONTROL-M.
WebEx is used to access CONTROL-M environment for diagnosing and fixing the issues if required.
For every incident reported, a ticket is opened and status can be tracked by client.
Control M Training Services
GSS America has a pool of skilled BMC CONTROL-M trainers and offers training services to clients.
Training delivered on-site or online
GSS America has wide Upgrade and Migration Experience with CONTROL-M, be it a upgrade/migration from older versions to the
latest or migrating from other job schedulers to BMC CONTROL-M.
Over 500 CONTROL-M Upgrade/Migration projects successfully completed.
Expertise in migrating the production environment from almost all Job Schedulers to CONTROL-M, including custom developed
applications.

GSS America Infotech Ltd. Block ‘B’, Third Floor, Cyber Gateway, HITEC City, Madhapur, Hyderabad - 500 081.AP. India.

Tel: +91 40 44556600 | Fax:+91 40 40028703 | email: india@gssamerica.com

GSS America Infotech Ltd.
#189, Road No. 72
Prashasan Nagar, Jubilee Hills
Hyderabad-33 AP. India.
Tel: +91 40 40028707
Fax +91 40 40028703
email: india@gssamerica.com
GSS America, Inc.
1699 Wall Street
Suite 201
Mt. Prospect, IL 60056
Tel: +847 307 7606 x271
Fax: +1 847 640 3701
email :roger.frank@gssamerica.com
GSS America Infotech Ltd. GSS America Infotech Ltd.
Australia P.O. Box :73030
Tel: +61 2 80643771 Dubai Internet City
email:Nagender.ganji@gssamerica.com Dubai - United Arab Emirates
Tel: +97 143 755 710
Fax:+97 143 672 786
email:dubai@gssamerica.com
GSS America Infotech Limited
3 Shenton Way,
# 03-09 Shenton House
Singapore 068805
Office: (65) 6227 8157
Cell # (65) 8117 8175
Fax # (65) 6491 5300
email:singapore@gssamerica.com