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Conducting Performance Appraisal Sessions Successfully

Tuesday, 28 February 2012

Course Detail
Performance appraisal is an unavoidable supervisory activity as employees
look forw ard to understand how their superior view s their performance Tuesday | 28 February 2012
appraisal to rew ards makes the session even more sensitive to handle. 9.00am – 5.00pm
Just how can the appraiser handle such delicate situation w ith control and
confidence? How can the appraiser deal w ith different employee styles? Venue
How can the appraiser give feedback based on w ell documented facts?
What are the characteristics of a good interview that appraisers can Seminar Room @ German Centre, Level 5
emulate? 25 International Business Park
Through video training, class exercises and discussion, this course w ill
equip appraisers w ith know ledge, techniques and skills to conduct Course Fees
performance management w ith perf ormance.
GC Tenant S$ 260 nett per pax
Who will benefit Early Bird S$ 300 nett per pax
General Pubic S$ 350 nett per pax
This w orkshop is suitable for all team and project leaders, supervisors,
executives and managers w ho need to be appraise.

Program Objectives Price includes course materials & certificate.

At the end of the course, participants will be able to: Refreshment & lunch w ill be provided.
Use documentation techniques to accurately record performance for
feedback Terms & conditions apply.
Interpret competencies to establish sounds reasons for their ratings
Give rating in a consistent manner and avoid common errors To Register
Discuss performance issues w ith correct focus
Carry out performance management as continuous process Please email Ms Ivy Lau at or
Program Outline call us at (65) 6562 8100 for more information.

During this workshop, 5 major topics will be covered: Early bird closing date 17 January 2012
Key to successful performance management
Rating performance Closing date 7 February 2012
The interview ing process
Engaging different employees styles Conducting Performance Appraisal Sessions
Activity Successfully are brought to you by the German
Centre Singapore.
Please contact us for more information on the program outline and
trainer’s profile.
Conducting Performance Appraisal Sessions Successfully
Tuesday, 28 February 2012


Please register me for this workshop-:
Name (Mr/Mrs/Ms/Dr) :

Company Name (if applicable) :

Address :

Contact Name & Number :

Email Address :

Fe e s Pa y m e n t M e t h o d
Please select w hichever is applicable:
GC Tenant S$260

Cash & Credit Card (Master & Visa only)

Early Bird S$300
Kindly come dow n to the German Centre office betw een
General Public S$350 9:30am to 5:00pm on Monday-Friday prior commencement of
w orkshop.
Bi l l i n g I n s t r u c t i o n s
Cheque & no.
Cheque payable to the German Centre for Industry and Trade
Registrant signatory Pte Ltd, and mail it to 25 International Business Park, #05 -
108, German Centre, Singapore 609916.
Company‟ s
Bank Transfer
Registrant signatory and
company stamp
German Centre for Industry and Trade Pte Ltd
Account number: 5008500514
T erms & C ondit ions
Beneficiary‟ s Bank:
1 Full payment must be made prior to commencement of class.
Landesbank Baden-Württemberg Singapore Branch
2 Cancellation Policy Bank Code: 8873
Branch Code: 001
Cancellation w ithin 30 w orking days from the date of the
program is subject to cancellation fee equivalent to 50%
of the fees. Bank charges are to be borne by registrants.
Cancellation w ithin 15 w orking days from the date of the Kindly fax your registration form and confirmation of bank
program is subject to cancellation fee equivalent to 100% transfer slip to Ms Ivy Lau at 6562 8029.
of the fees.

Full payment w ill be charged for “ No Show ” .

3 A replacement is w elcome, if registrant is unable to attend

the class. An official letter should be submitted prior to
commencement of program.

4 The Management reserves the right to postpone or cancel the

program due to unforeseen circumstances.

Mr William Thien, is a human resource management trainer and consultant w ith

Effective Outsource Netw orks, a human resource consulting and training facility
providing a w ide range of human resource management and development support
services to companies in Singapore. He is a certified Practicing Management
Consultant (PMC), and a member of the Institute of Management Consultants
(Singapore), a full member of the International Council of Management Consulting
He obtained his degree, Bachelor of Science (Econs) (Hons) in Management Studies,
from the University of London. He has obtained his Master of Arts, Instructional
Design and Technology from the National Technological University (NTU).
Professionally, he holds a Graduate Diploma in Personnel Management from the
Singapore Institute of Management and has also completed the Advance Certificate in
Training and Assessment (ACTA) from the Institute of Adult Learning.
William has w orked in the shipbuilding, engineering and construction as w ell as the
hotel industries. During this period of w ork, he carried a w ide variety of portfolios,
including recruitment & selection, compensation & benefits, performance
management, employee industrial relations and training & development. He w as the
Personnel Manager of Mandarin Hotel, a five-star service establishment w ith over
1200 employees w hen he joined Effective Outsource Netw orks (EON).
His w ork w ith EON reflects his w ide and in-depth hands on experience in human
resource management, w hich includes the development and implementation of
strategies in the areas of employee relations, compensation and benefits, performance
management, recruitment and employee w elfare.
In the area of performance management, in particular, his w ork focuses on w orking
w ith clients to develop customised performance appraisal systems. This includes
defining performance requirements, aligning it w ith the company' s mission and
procedural practicalities; assessing the company' s existing performance climate;
taking into account intricate appraiser-appraisee behavioural considerations;
determining key appraisal factors; designing the appraisal forms and the overall rating
As an author, William is the key contributor for ' The Hands On Guide - Human
Resource Manager, Singapore' , ' HR Letters, Forms and Policies, Singapore‟ and co-
author of the Singapore chapters of „ Employment Law Asia‟ published by CCH Asia
Pte Ltd. He has been an editorial advisor of the publication People Strategies.
As a professional speaker and trainer, William has given numerous in-house and public
training courses on human resource management techniques over the last 12 years to
groups of supervisors, executives and senior managers. As an effective
communicator, he is able to capture and hold the attention of his audience of all ages
and background, using real life examples that relate directly to the audience' s w orking