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SIKKIM MANIPAL UNIVERSITY BBA-V BB0026 Introduction to Technology management 1-Marks questions Q1) The World Technology comes from ______ world. a. b. c. d. Greek Latin Italian None

Q2) Technology is embodied in various forms such as a. b. c. d. e. Machinery Equipment Documents Processors Skills

What are right forms from above? 1) A, B 2) A, B, C 3) B, C 4) ALL Q3) Hardware technology can be of how many types A1 B2 C3 D4 Q4) --------- must go beyond the traditional use in manufacturing. 1. Projects 2. Innovation 3. Invention 4. Designation process Q5) According to ________technology is very under-defined and is about competitor A Peter Ducker B Taylor C Fayol D Porter Q6) According to Betz _______ develops business by providing technical knowledge for the goods & services. A Innovation B Technology C Invention D Research

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Q7) True or False A) Invention is technological break through new product. B) Innovation is a new combination of preexisting knowledge. 1) True, True 2) False, False 3) True, False 4) False, True Q8) _________ involves of degree of creativity and ______ involves supervising the assigned activities. A Management, Administrator B Administrator, Management C Research, Management D Technology, Management Q9) MOT, TM Means 1. 2. 3. 4. Managing Information Managing Research Managing Development Managing Activities

a) 1,2 b) 3,4 C) 1,3 D) All Q10) There is one key word that must b emphasized in MOT. A Invention B Innovation C Integration D Intellectual Q11) _____ can be described as the process of integrating the business unit recourses. A MOT B Management C None D Administrator Q12) Many factors make up the technology development frames. These are: A Objective B Productivity gain C Self Reliance D Constraints a) 1,4 b) All c) 1,2 d) 3,4 Q13) True or False 1) Phase one does not involve managing technology 2) Phase two does not add design and manufacturing to research development and at least. Links the product side of the business with the process side. 1) True, False 2) False, False 3) False, True 4) True, True

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Q14) The basic considerations for stating a new firm based on technology enable are: A The idea for a technological innovation. B A potential market. C Team works in both technological and business expertise. D Administrative functions to the integration process. a) a,b,c b) c,d c) None d) All Q15) Technology innovations can be integrated with ____, _____ and _____ to make the business system a balanced system. A New ventures, Innovation & Research. B Production, Marketing & finance C None Q16) Basics to commercialize the technology. A High Cost B Elements of Reliability C Case of Maintained D Capacity Limitation E Durability 1) All 2) A, B 3) C, D 4) D, C Q17) True or False a. The process of technological change is clearly linked to innovation. b. Simplest form of substitution is when a new technology does not capture over a period of time. 1) True, True 2) False, False 3) True, False 4) False, True Q18) _________ include more than people, plant, equipment, and money. a. b. c. d. Resources Land & Building Money None of the above

Q19) If the infrastructure support innovation and accept the associated risk will not be able to add value to the process. A True B False Q20) MOT includes three main internal organizational units. A Product genesis B Distribution C Administration

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D Design 1) B, C, D 2) C, D, B 3) ABC Q21)________ provides the creativity and innovation for new products. A Products genesis B Research C Design D None of the above Q22) _______ comprises the functions of marketing, sales physical distribution and customer services. A Product genesis B Development C Distribution D Production Q23) Administration technologies are more difficult to identify than the technologies of the product and distribution functions A True B False Q24) It is a means for accomplishing a task more effectively. What does it stand for? A Paictos Rule B Peters Rule C Druckers Rule D None of the above Q25) The stage of technology life cycle is A Innovation B Syndication C Diffusion D Substitution E Research F Production a. b. c. d. A, B, C D, E, F A, B, C, D None

Q26) Match the Following Innovation Stage This stage REPRESENTS the demonstration. THIS stage REPRESENTS the decline in the use of a

Syndication Stage

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technology. Substitution Stage This stage represents the birth of a new product. This stage represents the market penetration of a new technology.

Diffusion Stage

A 1-a, 2-b, 3-c, 4-d B 1-c, 2-a, 3-b. 4-d C 1-b, 2-a, 3-d, 4-c D 1-d, 2-b, 3-a, 4-c Q27) The time taken in the substitution stage depends on the market dynamics. A True B False Q28) The hardware intensive technology diffusion process consists of five phases. 1. 2. 3. 4. 5. 6. Incubation Introduction Growth Maturity Decline Demonstration a) b) c) d) 1,3,4,5,6 1,2,3,4,6 1,3,4,5,6 None of the above

Q 29) consider the following major categories of operational issues that must be resolved a. Ideal and concept generation b. Evaluating c. Justifying investment 1) A, B, C 2) A, C 3) A, B 4) All Q30) Match the Following Idea & Concepts Generation Evaluating Justifying Investment Planning Management Forecasting, Technologies, Product, Markets Infrastructure recourses, productivity, process Resources business function Up front work, Process-thought

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process with thought A 1-a, 2-b, 3-c, 4-d B 1-b, 2-a, 3-d, 4-c C 1-d, 2-c, 3-b, 4-a Q31) -------- has been broadly defined as the process by which economics change over time in respect of the products and services they produce 1. 2. 3. 4. Technological improvement Technological innovation Technological research Technological change

Q32). Technological change may involve a change in output, raw material, and work organization of mgmt. technique but in all cases it would affect the relationship between ----------, ---------- and -------------1. 2. 3. 4. Labors, capital and other factors Production, research and development Innovation, invention and other Process, distribution and research

Q33). Technologies can be classified according to any of the following categories 1. 2. 3. 4. 5. 6. State of the art technologies Proprietary technologies Known technologies\ Core technologies New product requirements Management seldom a. b. c. d. 1,2,3,4 All 2,3,4,5 5,6

Q34). Technologies used by competitors are classified as 1. 2. 3. 4. 1. 2. 3. 4. Proprietary Supporting technology Known technology Leveraging technology 1,2 3,4 1,4 2,4

Q35). Match the following: 1) 2) 3) 4) 1. Core technologies Supporting technologies Emerging Technology Scouting technology 1-a,2-b,3-c,4-d a) Most Important b) Core technology c) Planned on the basis of business d) Represent future technology opportunity

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2. 1-c,2-a,3-d,4-b 3. 1-b,2-c,3-b,4-a 4. 1-d,2-d,3-a,4-c Q36). Match the following a) b) c) d) e) Me too Minor product Major product New to the market Break through products 1) Process Improvement 2) Processes 3)Improvement 4)processes 5) Processes

1.a-2,b-1,c-3,d-4,e-5 2. a-1,b-2,c-4,d-3,e-5 3. a-3,b-5,c-1,d-2,e-4 4. a-4,b-3,c-2,d-1,e-5 5. a-5,b-4,c-3,d-2,e-1 Q37). Freeman has categorized technological change into the following four categories a. b. c. d. e. 1. 2. 3. 4. Incremental innovation Knowing innovation Radical Innovation New technological Innovation Technological Revolution

1,2,3,4 1,3,4,5 1,4,5,2 None

Q38). Development in Information Technology has already produced vast gains in productivity resulting in counter inflationary trends in 1. 2. 3. 4. Price Products Services All

Q39). Services can divide into four categories a. Stagnant Personal services b. Substitutable personal services c. Progressive services d. Explosive services e. Trade services 1. 2. 3. 4. a,b,c,d a,c,d,e a,b,d,e a,b,c,e

Q40). ---------- are the Links between the expressed purpose and the results that are secret in practice. 1. Policy Instruments

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2. Trade instruments 3. Product instruments 4. Transport instrument Q41) DST stands for 1. 2. 3. 4. Department of Science and technology Dept. of Standard Technology Deemed Standard technology None

2-Marks Questions Q1. (i) Technology mgmt. is rapidly emerging as a discipline combining the elements (ii) The research and education in how to --------1. (i)Business management (ii) Manage the technology component of individual product life cycle 2. (i)Engineering,(ii) capitalize on process technology to gain a competitive advantage 3. (i) None of the above (ii) Relate and integrate product and process technology 4. (i) Business management and Engineering (ii) all of the above Q2. National Research council task force report on management of technology include --------------------- Formal knowledge of technology management is valuable not only for managers of R & D ------1. Research management, product planning and development, project mgmt. integrated manufacturing process, None 2. Production control, quality assurance, information system design and use, software development, Cannot say 3. Product venturing, corporate technology integrate of technical with business and financial decision making, False 4. All of the above, True Q3. To survive a business must be profitable ----------. It must be responding --------- to the demand of its product and service. 1. 2. 3. 4. True, Positive False. Negative This statement is incorrect, positive negative None of the above, none of the above

Q4. Technology are ------------- Technology is the means of solving the customers problems for two primary reasons -----------1. Researched, to help them become more efficient 2. Developed, to help them grow 3. Procured, None of the above 4. All of the above, Both 1 and 2 Q5. -------- that follows shows the major functional steps in research and development with their corresponding examples of business parameters. Goals and strategies used to achieve these goals 1. Technical, False 2. Business views, Incorrect statement 3. Business Architecture, True

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4. Industrial sector, None of the above Q6. ---------- should focus on significant areas of organizational needs. --------------- is a guide to action or a channel of thinking , a general director employed to achieve specific goals. 1. 2. 3. 4. Strategy, Goal Goal, Strategy Both 1. and 2. , Dont say None of the above, None of the above

Q7. The overall architecture is in two phases ----------- . The research and technology process begin with ---------- and closed with successful technology transfer to the product development phase. 1. 2. 3. 4. Technology research and transfer, Development Product development and segment, Concept Research and Technology, Research None of the above, idea

Q8. The step includes ------------. One standard definition states that research is an -------- basic science or a -------------- or applied science. 1. 2. 3. 4. The research and Development of the idea or concept, None An analysis of competition relates to the idea, both The creativity and Innovation to develop, directed / undirected Technology (s) derived from the idea , undirected / directed

Q9. ---------- is an idea that must next be reduced to practice. Competitive analysts verifies that the -----------1. Innovation, Innovation is valid 2. Invention, all are correct 3. Technical idea, timely 4. R & D, Responsive to competition Q10. Technology management is instrumental when applied through ----------- for competitive advantage. Competitive advantage views --------1. 2. 3. 4. Forecasting / assessment/ implementation, All are correct Assessment/ forecasting / implementation, Improving a process Implementation / assessment / forecasting, Reducing cost None of the above, providing customers with a best of breed benefit

Q11. Creativity process contains --------- and innovation processes contains ------ steps 1. 2. 3. 4. Q12. 6 steps, 5 steps 5 steps, 6 steps 4 steps, 3 steps 8 steps, 4 steps (1)Creativity (2) Innovation

a) The perception of the problem b) Inability to solve it c) Relaxation on the problem d) Pre-project stage

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e) Project possibility f) Execution, outcome 1. 2. 3. 4. (1)- d,e,f (2) a,b,c (1)- a,b,c (2) d,e,f (1)- a,b,e (2) b,c,f (1)- b,e,f (2) a,b,d

Q13. ----------- as a collection of formalized processes or method of future technology evolution caused by development in ----------- and society and the interaction between there development. 1. Technology forecasting, science 2. Technology Research, home science 3. Technology Development, history 4. Technology Innovation, maths Q14. Fill in the blanks: (i) Two major types of technology forecasting ---------(ii) ---------Begins with todays knowledge and is oriented to the future 1. 2. 3. 4. Research and development, normative technology Creativity and innovation, technology forecasting Exploratory and normative, exploratory forecasting None of the above, none of the above

Q15. ----------- Forecasting finest assesses future needs of society and market potential and analyses these for their technological potential. Two major concerns in technology transfer viewed in two dimensions ----------1. 2. 3. 4. Exploratory forecasting, surveys & innovation Normative forecasting, , technology and people Surveys, exploratory and normative Innovation, none of the above

Q16. The first dimension is the -------------problem of transferring information about physical phenomena, equipment, analytical and manipulative techniques terminology associated with the technology. The second dimension concerns the feelings and attitudes in both organization of R & D and product development engineering the two sets of people with different skills, values and priorities to become successful. 1. 2. 3. 4. People, Technology Innovation both people and technology Technology, people None of the above, none of the above

Q17. -------- of a timely technology can make a firm gain a market edge by lowering price even with a strategy that places it below production cost.. --------- is a common instrument used by management to review and considered a new product or major enhancement in the product line. 1. 2. 3. 4. Product development, technology Product research, product The pay off, product and technology proposal None of the above, none of the above

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Q18. Objectives of manufacturing and software development are ---------CIM stands for -------1. Volume, None 2. Performance, capital integrated manufacturing 3. Quality, cost innovation manufacturing 4. All of the above, Computer integrated manufacturing Q19 the final steps ------that leads the product to the market place. The term technology management and management of technology are used interchangeably ---1. 2. 3. 4. Marketing, False Service product, statement is incorrect Market release, True None of the above, None of the above

Q20. --------- is the means by which a tangible or intangible product is produced in the market.--------- challenges enterprises to the aware of all the available resources and to make the most of the available while designing technological system 1. 2. 3. 4. Technology, total system approach Management, technology mgmt. Administration, technology flaw All of the above, none of the above

4- Marks Question Q1 Match the following Awareness phase Every enterprise ends up adopting an acquired technology for its particular needs. It becomes impecative to improvise the acquired technologies for one home needs. This is the first phase of the technology cycle in which a company has formal mechanism. In collaboration with industrial engineering group. Where decision are made concerning the obsolescence of particular technology.

Acquisition phase

Adaptation phase

Advancement phase Abandonment phase

A 1-a, 2-b, 3-c , 4-d, 5-e B 1-c, 2-d, 3-a, 4-b, 5-e C 1-d, 2 a , 3-b, 4-e, 5-c D 1-a ,2-c , 3-d , 4-b , 5-e Q2 Match the following

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Economic Social Political Ecological Needs of people affected by the technology Controlled by the policies Short term or long term Balance between natural and synthetic or artificial system

A 1-c, 2-a, 3-b, 4-d B 1-a, 2-b, 3-c, 4-d C 1-b, 2-a, 3-d, 4-c D1-d, 2-c. 3-a , 4-b Q3 Match the following Nature Imposed Technical Education Psychological Personal Wealth Proficiency in skills acquire Emotional and natural states Strictly imposed or controls Level of performance Health safety & general

A 1-a, 2-b, 3-c, 4-d, 5-e B 1-b, 2-e, 3- c, 4-a, 5-d C 1-c, 2-d, 3-a, 4-b, 5-e D 1-e, 2-a , 3-d, 4-c, 5-b Q4 ______basic tenets for the management of technology (ii) ________ to the improvement of stock holders investment in a company (iii) ________acquired ROLM Corporation many years ago.

A Five, Quick fix solution, TM B Six, Manufacturability, MOT C Ten, Value diversification, IBM D Seven, Quality product, CIM Q5. (i) TM/MOT has a formal focus to nature and cultivates _______ and ______ (ii) Technology management result in long-term gains in term of both_____ and ____ Core technologies, Financial Consideration B Core Competencies, Product longevity C Both A & B, Both A & B D None of the above, None of the above Q6 (i) In manufacturing function often find they coping with increasingly aggressive_______ &_____

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(ii) The non-traditional total productivity management approach to competitiveness force fully argues that --------Marketing Strategies, Quality B Design Strategies, Price C Both A & B, All of the above D None of the above, mTie Q7. (i) Process flow is important in every (ii)--------requires disciplined decision making followed by providing the resources and the infrastructure (iiii) Support staff projects provide the greatest challenge to management (iv)-------must go beyond the traditional use in manufacturing 1. 2. 3. 4. Function, invention, true, designation process Process, integration, false, projects Line, innovation, false, innovation None, information, true, invention

Q8. Initiation and strategic planning, implementation and control etc. Are----------. Technology is said to be -------- if it is fully understood so that it is in a position to be further optimized and upgraded. One major constraint in absorption of technology is ------------------. 1. Steps in project implementation, , innovated, that the demand of products whose production is influenced by scale factors of latest technologies has generally been very large in our country 2. Govt initiatives for tech. Absorption, deployed, that industry has given adequate attention to technology absorption 3. Phases in tech. Adoption, absorbed, that choice and use of imported technology by most Indian industries have not been at international levels. 4. Benefits of technology adoption, adapted, that India is a democratic nation Q9. Technology strategy is ---------product project are probably the best examples of -----------licensing or acquiring technology is also known as -----innovation that involves generation of completely new ideas, is known as ---- innovation. 1. 2. 3. 4. Production tool, innovation, link aging, marginal Planning document, project process, external tech. Sourcing, radical Mathematical approach, invention, leveraging, substantial Long term investment, continuous system, R&D, incremental

Q10. Innovation process based on the pioneering work of Edward b. Roberts has ----stages. The Egyptian pyramids, the Great Wall of China navigational methods, are examples of -----------1. 2. 3. 4. 6, technological innovation 4, recent advances in technology 5, discovers by human being 3, scientific mgmt.

Q11. ------- is the last stage of a comprehensive innovation / diffusion process The people or organizations, whose information and views are sought on subjects of their expertise, are known as --------. The term --------- refers to the spread of a new idea from the time of its invention or creation to its ultimate adoption by an increasing number of users , in different circumstances.----------

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Perspective focuses on how the various channels and modes of communication can be used to influence a diverse group of potential customers to adopt a technological innovation. 1. 2. 3. 4. Full scale diffusion, opinion leaders, diffusion, adoption Partial scale diffusion, change agents, renovation, technological Incubation, technology champions, assessment, infrastructure Externalization, technology drivers, transfer, traditional

Q12 state true / false 1. Regular innovations preserve production competencies and market competencies 2. Niche-certain innovations preserve production competencies but disrupt market competencies 3. Revolutionary innovations obsolete production competencies but preserve market competencies 4. Architectural innovations obsolete production competencies and disrupt market competencies 1. T, F, F, F 2. F, F, F, F 3. T, T, T, T 4. F, T, T, T Q13. Match the category with the factors Category factors a. Economic 1. Amounts of each of the solid, liquid, gaseous and noise Pollution levels b. Social 2 govt. Regulations c. Political 3. Capital cost, royalty or tech know-how cost, operation And maintenance cost etc. d. Environmental 4.employement potential, safety associated with that Technology 1. 1-3, 2-4,3-2,4-1 2. 1-2,2-3,3-4,4-1 3. 1-4, 2-3,3-2,4-1 4. 1-1,2-2,3-3,4-4 Q14. Expand the following 1. 2. 3. 4. S&T the development of science and technology AT- appropriate technology NISTADS-national institute of science, technology and development studies TIFAC-technology information, forecasting and assessment council T, T, T, T F, F, F, F T, F, T, F F, T, T, F

Q15. Managing R & D projects requires attention to performance, timing, cost, and personal. (ii) Performance is the measure of a product or process to accomplish a specific function or application. (iii) Progress in R & D projects can be watched by monitoring technical performance parameters against time, cost and cumulative cost against time (iv) Timing is important to the success of a project since -------- time created from timely innovation provides a competitive advantage.

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1. 2. 3. 4. T, T, T, lead F, F, F, lag T, F, T, lead F, T, F, lag

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